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As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. Experience in

The objective is to promote ongoing improvements in customer satisfaction by actively managing customer insights, addressing complaints, handling warranty issues, and analysing trends. Customer Quality Manager – EMEA. We are representing a blue-chip international manufacturing organization with of

You don’t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. This is a senior, hands-on role for a customer-focused leader ready to shape how support, onboarding, a

Customer Operations Programme Manager.

Customer relationships will be built by using a multi-contact and online approach adhering to customer preferences. Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Customer & Sales coverage model and strategy. Pro

Category Manager - Customer Communication. Category Manager, Customer Communication.

The Customer Service Account Manager located in Great Yarmouth, Norfolk will be responsible for managing key customers, ensuring exceptional service delivery across the order lifecycle. A Customer Service Account Manager is urgently required in Great Yarmouth, Norfolk for a company that offers every

Customer Journey Manager (CRM).

German-speaking Customer Account Manager. Customer Account Manager - German Speaking (E-commerce). This is a hands-on, customer-facing role focused on managing.

Senior Customer Development Manager (QSR).

The objective is to promote ongoing improvements in customer satisfaction by actively managing customer insights, addressing complaints, handling warranty issues, and analysing trends. Customer Quality Manager – EMEA. We are representing a blue-chip international manufacturing organization wit

Category Manager, Customer Communication. Category Manager - Customer Communication.

As Customer Relationship Manager, you will take ownership of a defined portfolio of B2B customers, nurturing long term partnerships and ensuring outstanding service delivery. Customer Relationship Manager required for a fantastic new permanent job opportunity in Chesterfield. We are supporting a mar

German-speaking Customer Account Manager. Customer Account Manager - German Speaking (E-commerce). This is a hands-on, customer-facing role focused on managing.

Job Title: Customer Care Operations Manager. Join Persimmon Homes as a Customer Care Operations Manager.

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. Experience in

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. Experience in

Position Title: Category Manager, Customer Communication Position Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer Communication About McCain. As Category Manager - Customer Communications, you will bring McCains Customer Value Proposition to life across re

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. Experience in

You will be the voice of the loyalty customer, championing Rewards internally and developing a deep understanding of customer behaviour, motivations, barriers and needs, ensuring the loyalty programme reflects this understanding and evolves in line with customer expectations and market trends. Passi

A leading tech recruitment firm in London is seeking a Customer Success Manager to support clients in maximizing their Retail Media strategies.

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

The Customer Success Manager will act as a trusted advisor to customers focusing on understanding their business needs, developing tailored use cases and ensuring successful adoption of Thomson Reuters solutions. The Customer Success Manager (CSM) will work closely with customers across the legal in

As a Customer Success Manager, you’ll own the full customer lifecycle — from onboarding to renewal — and ensure our customers achieve measurable adoption, retention, and ROI. Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. At times you may assume overall responsibility for running the store, making sure that all c

Our customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our UK business. Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Ideal candidates are strategic thinke

United Kingdom - Meeting Insights Customer Success Manager. Become the customer advocate in AudioCodes, collaborating with our Product, Development, Marketing and Sales teams. An ability to connect and build strong relationships with customers’ key stakeholders.

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs.

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. As a Customer Success Manager, you will build strong relationships with custo

A growing tech startup is seeking a Customer Success Manager to support customer relationships and drive account success. In this role, you will manage a portfolio of customers and enhance account health, while also focusing on revenue growth and retention.

A market-leading consumer finance company is seeking a Customer Account Manager in the United Kingdom. This role involves interacting with customers to process loan applications, ensuring excellent service throughout the loan lifecycle. Candidates should possess strong communication skills and a cus

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Accountable

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience.

A global provider of credit intelligence is seeking a Customer Success Manager in London. Candidates should have 1-5 years experience in a customer-facing role, strong communication skills, and an interest in financial services.

Customer Implementation Manager. Our team is youthful, driven, and takes immense pride in the impact our product and services have on our customers. In addition, you’ll help the project leads at our customers setting up the right processes, roles and responsibilities to integrate SAM4 notification

Own customer happiness and retention, serving as the primary point of contact for top‑tier customers. With 1,000+ customers worldwide, Claroty is a certified Great Place to Work®, ranked on Forbes Cloud 100, and recognized by KLAS Research as Best in KLAS for Healthcare IoT Security. People First

A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and Europe. The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and g

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion t

The purpose of this role is to successfully enable operation of the TEA function focused on Customer IT Assurance with the execution and management of activities including bids & tenders, contract reviews, due diligence, audits, findings, to deliver the expectations of BGIUK's customers aligned to d

A fintech scale-up based in London is seeking a Customer Success Manager to enhance client engagement and ensure the success of customers with their solutions.

Work cross-functionally with Sales, Global Services, Product & Technology, & Customer Support to drive sustainable growth and long-term customer partnerships. Support development and management of a pipeline of strategic customer engagement opportunities, including customer workshops and QBRs, align

Key collaboration: New Business, Implementation, Professional Services, Customer Success, Account Management, and Marketing; each team shares responsibility for customer success and associated KPIs (retention, NDR, adoption, incremental ARR, CSAT). We’re looking for a CSM to orchestrate the end‑

A leading healthcare platform is looking for a Customer Care Knowledge Manager to oversee knowledge and AI systems enhancing the customer care experience. Strong analytical skills and prior experience in customer care and AI functionalities are vital for success.

With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Strong experience with building and developing long-lasting executi