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This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. You will act as the main point of contact for clients, helping them maximise value from the platform, supporting onboarding and a

Showcase our thoughtfully-designed homes to customers after they’re built, so they understand their benefits, like flexible living and energy efficiency. Experience in a customer-facing role within a service industry. Delivering a great customer experience is at the heart of what we do – and we�

Customer Account Manager – International Schools (iSAMS). You’ll act as a trusted advisor to your customers while identifying opportunities to expand usage across the iSAMS suite and wider IRIS solutions. Support customers with digital transformation and system optimisation.

Wed love to hear from individuals with experience as a Customer Experience Manager, Continuous Improvement Manager, Service Improvement Lead, or those looking to step into a. As a Customer Excellence Manager, you will be:. Working closely with operational teams, youll play a key role in embedding a

We’d love to hear from individuals with experience as a Customer Experience Manager, Continuous Improvement Manager, Service Improvement Lead, or those looking to step into a Customer Excellence Manager role—particularly if you’re passionate about delivering high-quality, customer-

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

We are looking for a highly motivated Customer Relationship Manager to join our team at Coventry to oversee and develop strong working relationships between our production site and our customers. Build and maintain strong customer relationships, ensuring high levels of service delivery. Elis is an i

As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. Supported by a commitment to safety with 70,000 colleagues across 140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided b

We are seeking an experienced Customer Service Manager to lead our frontline and escalation support teams across Europe. Analyze performance data, customer feedback, and escalation trends to identify root causes and drive process improvements that enhance customer experience. Serve as the voice of t

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest. They offer a collaborative, people-focused environment and are looking for someone to take ownership of customer data processes, insight delivery, and reporting, playing an important

As the Customer Success Manager You’ll manage a portfolio of. Account Managers who own expansion revenue. Own the day-to-day management of your customer base.

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

Supporting the management of customer requests (emergencies, breakdowns, installations, maintenance), working alongside the Customer Service Manager. This position will support the Customer Service Manager in technical assistance, installation, maintenance, and post‑sales activities related to ILP

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

As a Customer Account Manager, youll take ownership of customer accounts, working closely with individuals who may be in arrears. Are you looking for a role where you can make a real difference while building a rewarding career in customer management? Our client supports customers through challengin

Competitive salary plus commission Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Join ERIKS UK&I, a Rubix company InSite Division… Powering Industry from the Inside Out…At ERIKS UK&I, a Rubix company our InSite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain.

Join Premier Foods - where people, brands and purpose come together.We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best-loved brands, found in 94% of households nationwide, making us one of the UK's

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change.We employ more

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. Act as the primary point of contact for day-to-day cus

The Rewards and Benefits on offer;Competitive starting salaryExcellent bonus schemeMonday Friday working hours promoting a healthy work/life balanceFree ParkingCompany Pension

A leading marketing solutions provider is seeking an experienced Customer Lifecycle Marketing Manager to join their B2C Performance team in the Greater London area. The role involves leading multi-channel campaigns to drive customer engagement and acquisition.

Senior Customer Success Manager. Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. As a Senior Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with o

Own a defined book of business, driving retention, growth, training and customer engagement in partnership with Account and Sales teams. Monitor product usage and customer health, using analytics to drive adoption, prevent churn and trigger interventions. Act as the Voice of the Customer, capturing

Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager (Technical), UK. As Client Success Manager, you’ll be the go-to partner for your customers, working closely with them to understand their needs, develop tailored solutions, and help them maximise value from the partnersh

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long‑term value realization. Experience acting as a bridge between customers and internal Product/Engineering teams: clearly defining configuration ga

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Hold regular ‘QBR or EBRs’ with your customers, working in partnership with sales. Collect customer feedback and monitor usage to provide insights.

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The role requires strong customer relationship skills with at least 3-4 years of experience in tech or SaaS. This position emphasizes the d

A dynamic fashion tech start-up in the UK is seeking a Customer Success Manager to join their hybrid team. Ideal candidates have 4-7 years of experience in customer success or eCommerce and possess strong commercial instincts. This is a unique opportunity to shape the Customer Success function in a

A leading SaaS security firm is seeking a Customer Success Manager in London. The successful candidate will be responsible for building relationships with customers and driving revenue growth through effective sales strategies.

A data intelligence company in Greater London is seeking a Customer Success Manager.

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. Customer Success Manager (Enterprise) (Fluent in Italian) (Position located in Leeds or London, England).

Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand. As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managin

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

As well as previous experience within customer service, managing large teams of agents, communicating with brands online and a deep passion for customer success. Prior use of Zendesk, Freshdesk, Ringover and Agora for Community Management and Digital Customer Service (or similar tools). Understandin

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You will help customers identify, quantify, and work toward transformational goals in partnership with Moveworks. You have experience in explaining technical solutions, establishing goals, d

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

Executive Membership Sales Manager. Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

Put our Customers’ Needs First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us. Manage a diverse portfolio of customers spanning multiple countries, including large global businesses and customers wit

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Training, Product Support and Customer Success. Act as a product educator, tailoring sessions to different customer roles, technical levels, use cases and learning styles. Strong ability to educa

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Partner with development and engineering teams to optimize service deployments and recommend actions

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. You'll collaborate closely with Account Managers and internal teams to ensure customer satisfaction and drive engagement with Freshworks' innovati

Have experience as a Restaurant Manager / Assistant Manager. Are customer-obsessed and outcome-focused. Know how to balance what customers want with what’s realistic.

Attend customer meetings, site reviews, and performance reviews. Track KPIs including response times, first‑time fix rates, callbacks, and customer satisfaction. Strong communication skills with the ability to engage confidently with engineers, customers, and senior stakeholders.