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Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe.In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the t

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the roleWe are seeking an experienced leader to manage our UK customer testing programme. What you’ll doOversee the Customer Journey testing programme, ensuring an effective and efficient a

Customer Data and Insights ManagerPermanent 39 hours - Monday to FridayOffice based in Lytham St Annes, Lancashire*Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. Were excited to be recruiting for a Customer Data & Insights Manager to join our Beaverbrooks Digital

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, ca

The RoleAre you a proactive Customer Relationship Manager looking to build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify. Customer Relationsh

Customer care Account ManagerExeter | £28-£32,000 | Permanent | Monday - Friday, 8. One Saturday morning in three working from home IntroductionAcorn by Synergie is currently recruiting for a B2B Account Manager with a strong background in retail or customer care management.

Customer Experience & Reservations Manage to join our growing team in Hertford.

Passion for delivering exceptional customer experiences and ensuring customer success. Customer Success Manager – Biotech Solutions. Track customer health scores, monitor product usage, and report on key customer success metrics.

B2B SaaS Customer Success Manager or Account Manager role. Customer Success Manager for the UK & EMEA. Deskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers organisations to manage their customer communications efficiently.

Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to provide visibility and/or escalations, and maintain strong reference ability across your book of customers. As a Senior Customer Success Manager,

Conduct one-on-one meetings with Customers to understand goals and develop strategies. Educate Customers on new features. Contribute to Sales and Customer Support processes as needed.

The Specialist Customer Success Partner Manager (CSP) – o CFO (office of the CFO) has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these cust

We’re looking for a people manager to lead a combined EMEA team of Technical Customer Experience Roles that may include Solution Engineers, Customer Success, Professional Services roles, and GTM Operations. Partner with technical customer facing roles to drive strong customer health, growth and ad

A leading commerce media firm in London is looking for a Customer Success Manager to drive the commercial performance of retail media partnerships. Candidates should have experience in customer success or ad tech, strong analytical and communication skills, and a detail-oriented mindset.

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Own customer insight reporting, track key metrics like CSAT and NPS, and assess the commercial impact of customer behaviour. Blending customer insight, operational collaboration, gov

This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. Ideal candidates will possess stron

A leading housebuilder in the United Kingdom is seeking a Development Sales Manager to oversee the sales function. This role includes managing the customer journey and ensuring high standards throughout the home buying process. Ideal candidates will have a proven track record in sales within the hou

The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”. Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey. Customer Success, Senior Manager (m/f/d).

A training and employment academy is seeking an Assistant Store Manager to provide exceptional customer service and oversee store operations. The ideal candidate will facilitate team morale and drive results while acting as the manager in their absence. Responsibilities include ensuring customer sat

We are looking for a strategic product manager ready to lead our transition from a "one-size-fits-all" model to a dynamic, personalised customer experience. As the Senior Product Manager for Customer Propositions, you will be at the forefront of transforming our offering. You will collaborate closel

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. Miro’s Custo

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long‑term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, un

You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Someone who i

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. Our CSMs are seasoned customer success and t

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Contribute to team initiatives that improve

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

As an Internal Sales Customer Account Manager you will be working within the printed flexible packaging sector across the food, medical, and industrial supply chains. Work closely with the external sales team to maintain and strengthen customer relationships and ensure accurate, timely processing of

Industry Manager, Entertainment, Large Customer Sales. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, un

A water treatment and engineering company based in the UK is seeking a field-based Customer Account Manager to manage existing accounts and convert warm leads.

Act as a Customer Success Manager for schools that go live – applying your knowledge of the Bromcom product to online and onsite support for new users; covering items such as set up and configuration, report building, general set up and best practice. The role does involve some travel, depending o

A technology solutions provider in Greater London is looking for an experienced Application Support Manager to lead and manage a team of Level 2 and 3 analysts. This role emphasizes performance improvement and customer satisfaction, requiring strong leadership and analytical skills.

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You partner cross-functionally to translate business needs and product requirements into new solutions for customers. You will help customers identify, quantify, and work toward transformati

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. This position emphasizes the delivery of measurable value and customer satisfaction in the legal field. The role requires strong customer r

Communicate customer needs, challenges, and successes to internal teams, working closely with Product to share feedback and with Marketing to help create impactful customer‑facing content. You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights direc

This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted advisor relationships. A security solutions company is seeking a Customer Success Manager to guide clients through their security and comp

A property management tech company in London is seeking a Customer Success Manager to oversee client onboarding and ensure successful engagement with their platform.

Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand. As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managin

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Training, Product Support and Customer Success. These teams work closely together, and with our customers, to ensure every touchpoint is seamless, supportive, and genuinely valuable. Provide occa

A leading telecom provider in Greater London seeks a Multi Site Support Assistant Store Manager to enhance customer experiences and lead diverse teams. The ideal candidate has strong communication skills, is adaptable to change, and has a passion for delivering exceptional customer service.

The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. The Customer Success Manager is responsible for partnering with assigned Account Managers to support the overall a

A global health services provider is seeking a Customer Success Manager to build relationships with client organizations while driving client success and satisfaction.

We are supporting the search for a Customer Experience Manager; someone with contact centre or insurance QA/leadership experience to take ownership of customer interaction quality across calls, live chat and email. My client is a SaaS provider specialising in technology that supports real‑time cus

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. Enterprise Customer Success Manager. Enterprise Customer Success Manager.

A leading global restaurant technology company is seeking a Support Manager in London to oversee a team of Customer Support Supervisors.

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. You'll collaborate closely with Account Managers and internal teams to ensure customer satisfaction and drive engagement with Freshworks' innovati

At OpenTable, we’re hiring a standout Support Manager to lead and elevate a team of Customer Support Supervisors in London, UK. From embedding smarter workflows to leveraging AI‑powered insights to sharpen coaching, surface trends, and eliminate friction, you’ll help modernize how we support c

Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong re

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. The CSM (Enterprise) is responsible for managing the onboarding of new customers, the renewal process and