JOB TODAY logo

Customer relation jobs in United Kingdom - Page 2

  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    £12.5–£14 hourly
    Full-time
    London

    We are seeking a dynamic and experienced Waiter/Waitress to join our vibrant dining team. In this role, you will be the face of our establishment, delivering exceptional service that creates memorable guest experiences. Your energetic approach and attention to detail will ensure guests feel welcomed, valued, and satisfied from the moment they walk through the door. This position offers an exciting opportunity to showcase your food industry expertise in a lively, fast-paced environment dedicated to fine dining and outstanding hospitality. Responsibilities • Greet guests warmly and assist them with seating arrangements, providing a welcoming atmosphere from the start., • Deliver food and drinks promptly while maintaining high standards of presentation and quality., • Upsell menu items and specials confidently to enhance guest satisfaction and increase sales., • Maintain thorough knowledge of menu offerings, including food preparation details, wine pairings, and dietary accommodations., • Ensure food safety and sanitation standards are consistently met through proper handling, serving, and cleaning procedures., • Manage guest relations by addressing questions or concerns professionally, fostering a positive dining experience., • Assist with bussing tables, resetting stations efficiently, and supporting kitchen staff when needed to ensure smooth operations during busy hours., • Utilize OpenTable for reservations management and coordinate with host/hostess staff to optimize seating flow., • Required 3 years experience as a Waiter/Waitress in a restaurant setting, preferably with fine dining or brunch experience., • Exceptional customer service skills with a friendly, energetic demeanor., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Excellent time management skills to ensure timely service during peak hours., • Familiarity with food safety protocols, sanitation standards, and proper food handling techniques., • Previous experience with food industry tools like OpenTable for reservations management is a plus., • Basic math skills for accurate cash handling and billing procedures., • Knowledge of culinary processes or kitchen experience is advantageous but not required., • Strong communication skills and the ability to build rapport with guests and team members alike. Join our team if you’re passionate about delivering outstanding guest experiences in a lively setting! We value energetic individuals who thrive on teamwork, uphold high standards of hospitality, and are eager to grow their career in the food service industry.

    Immediate start!
    Easy apply
  • Business Development Executive
    Business Development Executive
    1 month ago
    £41000–£43700 yearly
    Full-time
    London

    Business Development Executive Company: YF GSIR LTD (Yifang Franchise – Holborn) Location: 150 Grays Inn Road, London, WC1X 8AX SOC Code: 3554 Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Role Overview YF GSIR LTD operates the official franchise of Yifang in Holborn, London. Yifang is an internationally recognised Taiwanese bubble tea brand known for its premium ingredients, authentic fruit teas, brown sugar pearl milk, and seasonal beverages. The Business Development Executive (BDE) will play a strategic and commercially driven role in expanding the Company’s market presence, increasing revenue streams, and strengthening brand positioning within Central London and surrounding areas. The role focuses on partnership development, local market expansion, corporate sales, promotional campaigns, and brand engagement to ensure sustained commercial growth while maintaining the brand’s premium positioning. The successful candidate will be responsible for identifying growth opportunities, developing structured business strategies, building long-term partnerships, and supporting the commercial success of the Holborn franchise in a competitive hospitality and beverage market. Key Responsibilities Business Growth & Commercial Development • Identify and develop new revenue streams, including corporate catering, bulk orders, event partnerships, and delivery platform optimisation., • Establish and manage B2B partnerships with local offices, universities, retailers, and event organisers within the Holborn and Central London area., • Develop proposals, negotiate commercial terms, and manage partnership agreements to secure sustainable business growth., • Analyse local market trends, competitor activity, and customer behaviour to inform commercial strategies., • Support franchise expansion initiatives where applicable, including feasibility research and location analysis. Brand Development & Market Engagement • Promote Yifang’s premium Taiwanese brand identity, highlighting its use of high-quality teas, fresh fruit ingredients, and signature Brown Sugar Pearl Milk., • Plan and coordinate seasonal promotions aligned with Yifang’s limited-edition drink launches., • Build relationships with local communities, student groups, and corporate networks to increase brand visibility., • Organise in-store promotional events, sampling campaigns, and collaborative marketing initiatives. Digital & Delivery Channel Optimisation • Manage and optimise performance across online delivery platforms (e.g., Uber Eats, Deliveroo) to maximise visibility and conversion., • Coordinate digital marketing campaigns, including social media promotions and location-based advertising., • Monitor sales data, customer feedback, and performance metrics to refine commercial strategies., • Prepare analytical performance reports to support decision-making by senior management. Operational & Strategic Coordination • Work closely with store management to align promotional activities with operational capacity and stock availability., • Ensure commercial initiatives are consistent with franchise brand standards and guidelines., • Support the development of structured growth plans, revenue forecasts, and budget planning., • Contribute to improving customer retention strategies and loyalty programme initiatives. Skills, Qualifications & Experience • Bachelor’s degree in Business Management, Marketing, Hospitality Management, or a related field., • Proven experience in business development, sales, hospitality growth, or commercial strategy roles., • Strong understanding of the UK food & beverage or quick-service restaurant market., • Experience managing partnerships, corporate accounts, or local area marketing initiatives., • Analytical mindset with the ability to interpret sales data and market trends., • Excellent negotiation, presentation, and relationship-building skills., • Proactive, commercially driven, and capable of working independently in a fast-paced retail environment. Benefits • Competitive salary: £41,700 – £43,000 per annum, • 28 days’ paid annual leave (including bank holidays), • Performance-related growth opportunities, • Long-term career progression within an internationally recognised bubble tea brand, • Opportunity to contribute directly to the commercial expansion of a premium Taiwanese beverage franchise in Central London

    Easy apply
  • Sales Manager
    Sales Manager
    2 months ago
    £55200–£56500 yearly
    Full-time
    London

    Job Title: Sales Manager (SOC Code: 3556) Company: Viet Online LTD Location: 6 Henriques Street, London, England, E1 1NB Employment Type: Full-Time, Permanent Annual Salary: £55,200 – £56,500 About Viet Online LTD Viet Online LTD is a UK-based fashion wholesale and online retail company operating as a reseller and boutique platform connecting international fashion brands with consumers worldwide. The company sources, curates, and distributes fashion products including apparel, accessories, and trend-led collections through both wholesale partnerships and direct-to-consumer online channels. Operating from its London base at 6 Henriques Street, E1 1NB, the company combines strategic brand partnerships, digital commerce expertise, and global distribution capabilities to deliver curated fashion collections to retail buyers and individual customers across the UK and international markets. About the Role The Sales Manager is responsible for driving revenue growth across wholesale (B2B) and online retail (B2C) channels. This role combines strategic sales leadership, brand partnership development, and digital sales optimisation to expand Viet Online LTD’s market presence both domestically and internationally. You will lead business development initiatives, manage key brand and buyer relationships, oversee online sales performance, and identify new commercial opportunities within the global fashion marketplace. Key Responsibilities Sales & Business Development • Develop and implement comprehensive sales strategies for wholesale, reseller, and online boutique channels., • Identify, approach, and manage relationships with fashion brands, independent designers, retail buyers, boutiques, and online marketplaces., • Negotiate supply agreements, pricing structures, order volumes, and distribution arrangements., • Monitor sales performance, fashion trends, and market demand to optimise product selection and pricing strategies., • Expand international distribution networks and cross-border sales partnerships. Online Sales & Digital Growth • Oversee all online sales channels including company website, social media platforms (Instagram, Facebook, TikTok), and third-party marketplaces., • Ensure accurate product listings, pricing structures, and inventory synchronisation., • Collaborate with marketing teams to plan and execute digital campaigns, influencer collaborations, and seasonal launches., • Analyse e-commerce performance metrics including conversion rates, customer acquisition costs, and average order values., • Optimise customer journey and online buying experience to increase repeat purchases and global reach. Brand & Supplier Coordination • Build and maintain strong partnerships with fashion brands and suppliers., • Coordinate product launches, limited-edition releases, and exclusive collaborations., • Monitor supply chain timelines to ensure timely fulfilment of wholesale and retail orders., • Maintain high standards of product presentation, quality assurance, and brand representation. Leadership & Performance Management • Set sales targets and KPIs aligned with company growth objectives., • Monitor team performance and provide coaching to improve conversion, upselling, and account management., • Produce monthly performance reports covering revenue growth, wholesale account development, online sales metrics, and international expansion progress. Operational Oversight • Monitor inventory turnover, demand forecasting, and seasonal stock planning., • Identify slow-moving inventory and implement promotional or bundling strategies., • Ensure compliance with UK trading regulations and international sales requirements. Qualifications & Skills • Bachelor’s degree in Business, Marketing, Fashion Management, or a related field (preferred)., • Proven experience in fashion sales, wholesale management, online retail, or account management., • Strong understanding of fashion industry trends and global e-commerce markets., • Proven ability to negotiate commercial agreements and grow B2B partnerships., • Excellent communication and leadership skills., • Strong analytical skills with experience using CRM and e-commerce analytics tools., • Strong commercial awareness and passion for fashion retail and brand development. What We Offer • Competitive salary with performance-based incentives., • 28 days paid annual leave (including statutory holidays)., • Staff discounts on selected fashion collections., • Opportunity to work in a fast-growing international fashion business., • Career development within wholesale and global e-commerce sectors., • Dynamic, entrepreneurial working environment in London.

    Immediate start!
    Easy apply
  • Fulfillment Assistant
    Fulfillment Assistant
    2 months ago
    £12.21 hourly
    Full-time
    London

    About the job Fulfilment Assistant at London Nootropics At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment Assistant, you’ll be a key part of our day-to-day operations — supporting fulfilment and shipping, coordinating deliveries, maintaining systems, and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, Events and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast-paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate — from customer orders and stock movements to events and office logistics. Fulfilment & Shipping Operations Support the Fulfilment Manager with daily fulfilment and shipping operations Work across platforms including Royal Mail, Shopify, GoFlow and courier systems Assist with order processing, shipment coordination and system management Help create and maintain operational processes to improve efficiency and workflows Plan fulfilment activities and log key events to ensure deadlines are met Provide administrative support, including emails, follow-ups and documentation Maintain close communication with Customer Service and wider teams Support day-to-day coordination alongside the Fulfilment Manager Deliveries & Quality Control Manage incoming deliveries and carry out quality control checks on received stock Complete QC reports and delivery records accurately Communicate with couriers and delivery drivers Assist with allocating and organising deliveries Rotate stock to ensure FIFO (first in, first out) processes are followed Support and maintain Goods In Quality Control procedures Events Support Pack and prepare equipment and stock for events Maintain and update events inventory Collaborate with the Marketing team to support event logistics Control and replenish event-related stock Coordinate admin tasks between fulfilment and marketing Keep the events room organised and well-maintained Office & General Operations Support Help keep the office organised, functional and welcoming Allocate and manage stock across office and storage spaces Conduct daily checks and report issues to the Fulfilment Manager Ensure tools and equipment are available and maintained Arrange replacements or purchases when needed We’d love to hear from you if you… Are highly organised, reliable and detail-oriented Enjoy hands-on operational work and keeping things running smoothly Communicate clearly and confidently, both written and verbal Thrive in a fast-moving, growing business Are confident using systems and keen to learn new tools Enjoy being part of a close-knit, supportive team Take pride in doing things properly and improving processes over time Care about contributing to a positive, high-performing workplace Why join us? Be part of a fast-growing, purpose-driven company with big ambitions Work alongside a supportive, motivated team who genuinely care Staff discount on our adaptogenic coffee and wellness products Monthly health and wellness allowance Regular team socials & events Opportunity to grow your role as the business scales Meaningful work — your contribution directly supports our customers, team and long-term growth Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose

    No experience
    Easy apply
  • Manager
    Manager
    2 months ago
    Full-time
    Chelsea, Kensington and Chelsea

    We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

    Immediate start!
    Easy apply
  • Public Relations Officer
    Public Relations Officer
    2 months ago
    £41700–£43000 yearly
    Full-time
    Buckhurst Hill

    Job Description - Public Relations Officer Company: Small & Cute Nail & Beauty LTD Position: Public Relations Officer SOC Code: 2493 Location: 81 Queens Road, Buckhurst Hill, Essex, IG9 5BW Employment Type: Full-Time, Permanent Salary: GBP 41,700 - 43,000 per annum Working Hours: 37.5 hours per week Company Overview Small & Cute Nail & Beauty LTD was established in October 2019 and has quickly become one of the top-rated nail and beauty salons in the prestigious area of Buckhurst Hill, Essex. Benefiting from a prime location at the border of Essex and London, the salon attracts both local residents and customers from Greater London seeking high-quality beauty services in a refined and welcoming environment. Role Summary The Public Relations Officer is responsible for managing and developing the public image, brand communications, and digital presence of Small & Cute Nail & Beauty LTD. The role ensures that all external communications consistently reflect the salon's premium standards, creativity, and customer-focused ethos. This position plays a key role in increasing brand awareness, driving customer engagement, and supporting business growth through strategic communication, social media management, and promotional campaigns. The Public Relations Officer will work closely with senior management to align marketing activities with business objectives and customer expectations. How This Role Contributes to the Business This role is vital in strengthening the salon's market position in a competitive beauty industry. By enhancing online visibility, improving customer communication, and maintaining a strong brand identity, the Public Relations Officer directly contributes to increased bookings, customer loyalty, and sustainable business growth. The role also supports management by providing professional oversight of public-facing communications across both salon locations. Key Responsibilities Skills and Qualifications Required: Proven experience in public relations, social media management, or digital marketing, preferably within the beauty, wellness, or service sector. Excellent written and verbal communication skills with strong attention to detail. Strong understanding of social media platforms, content creation tools, and engagement analytics. Ability to manage multiple projects and campaigns simultaneously in a fast-paced environment. Professional interpersonal skills with the ability to engage positively with clients and external partners. Desirable: Knowledge of nail, beauty, and skincare industry trends. Experience working with influencers or managing promotional collaborations. Basic graphic design or video editing skills. Portfolio demonstrating relevant PR or social media work. What You Can Expect From Us Competitive salary with opportunities for performance-based progression. 28 days of paid annual leave. Stable, long-term employment within a well-established and growing beauty business. Supportive working environment with opportunities for professional development.

    Easy apply
  • Branch Assistant Manager
    Branch Assistant Manager
    2 months ago
    Full-time
    London

    Pay: From £30,961.32 per year Job Description: As we are currently expanding our business, opportunities have arisen to work for our company in Walthamstow E17. We supply and deliver all forms of Roofing Materials. Currently, we are looking for a Assistant Branch Manager. Role Description You will currently be a Assistant Branch Manager and have a proven track record of growing and sustaining a profitable operation. Passion and determination will be a pre requisite in order to build up a pipeline of new and existing business. You will also need to demonstrate appetite for highest level of customer service. Taking responsibility for maximising the potential sales and overall profitability of the Branch. Business development activity will be of paramount importance. It goes without saying that you will have a demonstrable track record in sales/negotiating/Stock Control and motivate your team in a hands-on role and be able to articulate innovative ideas that have resulted and will again result in new and existing customer wins. The right candidate will come to the table with a high level of energy, enthusiasm and motivation About You You will ideally have the following experience. Previous Roofing merchant or Construction related sector experience within a face to face customer service environment. Responsible for every aspect of the Branch, both Sales and operations. · Excellent Communication Skills are essential. · Experience working to challenging targets. · Able to demonstrate all of the above as well as showing an aptitude for success through confidence, accuracy and team work to ensure we achieve our service guarantees · Providing an advisory service to customers · A good level of computer literacy including Microsoft-Office especially excel. · Using Market intelligence and analysing Stock Profiles and Sales trends to anticipate future direction. The Package · You will be required to work Monday to Thursday 6.30am– 4:30pm and 6.30am– 4:00pm on Fridays No Saturdays. · Working Hours: 44.5 hours per week · Salary: £30,961.32 pa plus Bonuses Benefits · Company Bonus · Company Pension If this sounds like the opportunity for you, please apply today.

    Easy apply
left arrow iconPage 2right arrow icon

Popular jobs searches in ,

Popular customer relation jobs locations