Customer service assistant jobs in HarrogateCreate job alerts

More and more customers are choosing smarter, more flexible ways to fund their next vehicle — and as the UK’s No.1 Car Finance Provider, Oracle Car Finance is right at the centre of that change. We help thousands of customers secure bespoke finance solutions every year, making a complex process feel effortless. We’re looking for a friendly, organised, and proactive Receptionist & Office Assistant to be the face and heartbeat of our office. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys variety in their role. About the role As our front-of-house professional, you’ll create a welcoming environment for visitors, customers, and colleagues while ensuring the smooth day-to-day running of the office. From managing calls to supporting office operations and team engagement, no two days will be the same. What you’ll be doing • Act as the first point of contact for visitors, customers, and incoming calls, • Provide general administrative support across the business, • Support the smooth day-to-day running of the office, • Assist with facilities coordination and workplace organisation, • Support basic health & safety processes and compliance activities, • Contribute to a positive office culture and employee engagement initiatives About You • Previous experience in an office, reception, or customer-facing role, • Strong communication and organisational skills, • Confident using IT systems and Microsoft Office, • Excellent attention to detail and a proactive approach, • Friendly, professional, and team-oriented mindset What’s in it for you • Be part of a supportive, friendly, and growing team, • A varied role where you can make a real impact every day, • Opportunity to develop your skills across multiple areas of the business, • A positive workplace culture that values people and collaboration, • 32 days annual leave (including bank holidays), increasing with service, • Regular team socials, awards, celebrations and recognition, • Death in Service benefit And with our growth plans—there’s plenty more to come!

We are working with a reputable law firm based in Harrogate who are looking to recruit a Conveyancing Assistant/Paralegal to join their growing business. You will be assisting the conveyancer to deal with all manner of conveyancing work to include purchases, sales, transfer of equity, remortgages and more. This is an exciting opportunity where the right candidate will have the opportunity for training & development, and the prospect of running a small caseload independently with supervision & support. To be considered for the role, you’ll require the following essentials: Proven experience of working within a Conveyancing Assistant or Paralegal role Experience with case management systems An understanding of the full conveyancing process Strong customer service skills & communication skills Proficient in MS Office & the ability to pick up new systems quickly Ability to work to tight deadlines Excellent attention to detail & organisational skills Within this position, you’ll also be: Answering incoming calls & responding to email enquiries Taking initial enquiries Providing quotations to clients Answering client questions & queries Managing client expectations Drafting legal documents & correspondence Updating of databases and case management software Liaising with estate agents, lenders and any other third parties as required Attending team meetings as required Carrying out general administration tasks such as pr...

Rewards and Benefits on offer; Highly competitive starting salary with an increase after successful probation Permanent opportunity Friendly and supportive working environment Monday – Friday working hours promoting a healthy work/life balance Easily accessible offices The Company you will be working for; MTrec Commercial are proudly representing our prestigious client on their search for an experienced Commercial Assistant who is bilingual in French and English to join their team on a full time and permanent basis. If you have the required skills and experience then please apply for an immediate response! The Role you will be doing; To liaise between Clients/Freelancer To contact customers in relation to payment inquiries enter data into the company software To issue, track, process and complete invoices Resolving any issues that might arise from events or actions that involve administrative functions, from the sale process, to billing of the client. The commercial assistant works under the supervision of a manager. Although working under supervision, he or she must possess the ability to work independently. About You; Must be Fluent in French and English Able to provide excellent customer service Analytical thinking, working under pressure, coping with tight deadlines and very good problem-solving skills are required * Very good...

Role - Commercial Assistant x 2 c£32000 + Benefits (Must be English/French Bi Lingual • PERMANENT ROLES X 2, • GROWING BUSINESS, • MUST BE BILINGUAL (FRENCH & ENGLISH), • BUSINESS OPERATES IN 75 COUNTRIES AND GROWING! Our client is a leader in their field and due to continued growth are looking for 2 Commercial Assistants. You must be bilingual in French & English. We operate in 75 plus countries wordwide and are continuing to grow! Duties and Responsibilities • Liaise between Clients/Freelancers, • Contact customers in relation to payment inquiries, • Enter data into the company software, • Issue, track, process and complete invoices, • Resolving any issues that might arise from events or actions that involve administrative functions, from the sale process, • Billing of the client. T Skills and Experience • Ability to work independently., • Analytical thinking, • Working under pressure, • Coping with tight deadlines, • Good problem-solving skills, • Strong verbal and written skills, in both English and French ((CEFR level C1 minimum), • Able to provide exceptional customer service., • Working knowledge of Microsoft Office, • Ideally 1 or 2-years’ experience a similar administrative and/or customer service position would be ADVANTAGEOUS If you feel you have the skills and experience, please upload your CV in the first instance