Customer service coordinator jobs in WiganCreate job alerts

Administration Coordinator - Skelmersdale Location: Skelmersdale *Please note this role is based in Skelmersdale and applicants must be able to reach the site on Pimbo road . Once trained the role potentially be Hybrid - 1 day a week at home, 4 days in the office - training on-site initially. Pay Rate: £14.37 per hour Hours: 39 hours per week (Full Time) Monday to Friday Contract: ASAP start - 3 months initial contract, with extension up to 12 months **Applicants must be available to start immediatley and able to work a temporary contract for a maximum of 12 months We are currently recruiting an Administration Coordinator to support the Field Service team based in Skelmersdale. This is a hybrid role, with some on-site presence required during the initial training period. About the Role This is a support-focused administrative position, working within a friendly and supportive team of 12 Field Service Specialists. The role requires following established procedures and providing effective day-to-day administrative support to the training team. Key Responsibilities Provide general administrative support to the department Support training activities, including bookings and scheduling Process invoicing and handle customer queries Coordinate meetings, calendars, and conferences Record keeping, filing, and data entry Answer phones and manage correspondence Assist with special projects involving recording and compiling...

QUALITY COORDINATOR Wigan Permanent £30,000 Days role Superb long-term progression Investment in training and development Healthcare Niche products Busy stable manufacturing company Commutable from Wigan, Ormskirk, Chorley, Bolton, Skelmersdale, Ashton-in-Makerfield, Rainford, St Helens and Leigh Were looking for a proactive and detail-driven Quality Coordinator to support our Quality Manager in maintaining high standards across the business. This is a great opportunity to be part of a Kings Award, thriving business, where we supply into a multitude of different industry sectors Youll play a key role in keeping our Quality Management System (QMS) running smoothly, ensuring compliance, and driving continuous improvement. This is a hands-on role where youll collaborate closely with Production, QC, and R&D teams to make sure quality processes are not just in placebut actually working. Duties Keep quality documentation accurate, organised, and audit-ready Support internal audits and compliance with quality standards Track, investigate, and resolve non-conformances and customer complaints Analyse quality data to spot trends and improvement opportunities Work with Production to define and maintain quality standards Coordinate corrective and preventive actions (CAPAs) Monitor QMS performance and support continuous improvement initiatives Ensure products and processes consistently meet required standards Report incidents and escalate issues when needed Support a strong culture of quality, safety, and compliance Requirements Experience working within a Quality Management System (QMS) Confidence analysing data and identifying improvements Understanding of quality standards and compliance processes You will gained your experience in ideally either a chemical industry or engineering / manufacturing Knowledge of containment and non-compliance Why Join Us? Be part of a collaborative and supportive team Play a key role in improving quality across the business Opportunities to develop and grow within the company Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact meto have an informal, confidential chat. Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994 TPBN1_UKTJ

Customer Support Coordinator Up to £30,000 per annum Haydock, Merseyside Monday to Thursday 8am until 4.30pm & Friday 8am until 1pm Permanent Our client, a global manufacturer based in Haydock, Merseyside is currently recruiting for a permanent Customer Support Coordinator. The role: As a key member of the Customer Support team, you will be responsible for managing the full customer order lifecycle from entry through to delivery, ensuring accuracy, timely communication, and a seamless customer experience. You will work in close co-operation with Sales, Planning, Quality, and Logistics to meet customer requirements and delivery expectations. Key responsibilities: Accurate entry and processing of customer orders using SAP Establish and maintain regular communication with customers via telephone and email resolving queries and providing updates. Screening of sales enquiries. To become familiar with the product lines and their applications and make recommendations as appropriate. To effectively handle, report issues and trends reported from customers and provide feedback and recommendations. Claims and returns processing. Booking shipments with freight providers. Order management to ensure delivery in full and on time. Follow-up on required product licences and ensure relevant documentation is completed.Person Requirements: Experience in customer support or a customer service role In-depth understanding of the Order to Cash process Working knowledge of SAP Proactive approach to resolving issues and a continuous improvement mindset. Strong verbal and written abilities, as well as excellent listening and feedback skills. Attention to detail.Please apply in the first instance with a copy of your CV INDKM

Customer Service Advisor – Wigan - £28k per annum plus company benefits Our client is a well-established communications and IT organisation based in Wigan; due to continued growth and expansion they are looking for an experienced Customer Service Advisor to join their team. The successful candidate will be ensuring that customer requests are processed in line with company procedures and standards. You will also be a member of the Service team dealing with incoming customer queries and small customer quotes. Full training will be provided. Key Responsibilities: • Submit and process porting orders (Worldwide) with correct documentation., • Work with carriers and project managers to complete port orders., • Set up Maintenance Contracts on Sales Force., • Receive and log customer support requests in real time via phone/email., • Ensure documentation for all orders and support requests is complete and accurate. All applicants should possess the following skills / experience: • Previous experience in customer service, • Strong IT skills (Excel, Microsoft Office, CRM systems), • Ability to work in a fast-paced environment and meet deadlines, • Excellent communication and interpersonal skills, • Highly organised with strong attention to detail Benefits: Up to 25 days Holiday with length of service, Pension Scheme, Company Contractual Sick Pay Scheme. Private Medical, Cycle to Work Scheme. Keywords – customer support, CSA, customers, customer support advisor, advisor, telecoms, telecoms provisioning agent, porting & provisioning engineer, support, porting, provisioning, maintenance, IT, Telecoms, Telecoms Support, IT Support, Coordinator, Support Coordinator, porting coordinator, provisioning coordinator, Telecoms Coordinator, Wigan, Lancashire, Greater Manchester

Customer Coordinator Location: Haydock – Office based with parking on site Employment type: Full Time - Permanent Working Hours: Monday to Friday What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.? 20 days annual leave plus Bak holidays Option to buy 5 more holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more?! Life assurance cover? Long service recognition? Enhanced Maternity Pay Active local social committees? Regular social events? Paid volunteering opportunities in your community? About the role… Working in the Planning team, you will be responsible for managing all customer impacted work. A point of escalation for both customers and clients, dealing with phone calls, emails and work management systems. Required on occasions to complete root cause analysis for customer related issues. You will develop an understanding of the reporting needs, using your expertise to provide an efficient reporting and looking for continual improvement areas relating to customer service. Reporting to the Planning Manager you will be able to confidently manage a busy workload on your own initiative and will adopt a flexible approach to your working day. As a Customer Coordinator you will… Deal with all Customer Appointment work, setting and managing customer expectations Ensuring that all information is correctly provided to the Site Engineers for any customer related work Call Customers with complaints and manage their journey until all works are actioned or completed. Provide assistance, support, and guidance on all customer related issues as they arise. To be the focal point for all customer Complaints and customer callbacks where required Maintain regular liaison and communication with the Operations Supervisors and Site Engineers to ensure all customer related work is completed as promised To answer all phone calls and emails within the agreed timeline and to ensure callbacks and customer promises are adhered to To manage all cases from beginning to completion Maintain work management systems, both internal and external, ensuring all customer information is accurate Always establish good relationships and communication and resolve issues and early resolution of any potential problems. About you… This role requires strong IT skills to produce and share management spreadsheets, reports, and plans, along with the ability to communicate clearly and work effectively to deadlines in a fast-changing environment. Candidates should have proven experience in a customer-focused role, be professional with strong verbal and numerical skills, hold a valid driving licence, and ideally have experience in the utilities industry. Our commitment to Equal Opportunities... We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps... If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info

Regional Hire Controller role covering the North. Join a national hire company with vehicle, bonus, healthcare, and excellent progression opportunities. We are recruiting for a well-established, large hire company with a strong national presence, recognised for delivering high-quality plant and tool hire solutions across the UK. With a focus on employee development, operational excellence, and customer satisfaction, this is an exciting opportunity to join a growing and supportive team as a Regional Hire Controller. Key Benefits of the Regional Hire Controller: Salary between £30,000 and £32,000 per year Bonus paid twice per year Company car or van provided with fuel card Monday to Friday working hours Up to 25 days holiday plus bank holidays Pension scheme and healthcare package Laptop and mobile phone provided Opportunity to work across multiple depots Clear progression within a national organisation About the Role (Regional Hire Controller) As a Regional Hire Controller, you will support multiple depots across the North, including Wigan, Warrington, Preston, and Kilsyth in Scotland. The Regional Hire Controller will provide essential cover for holidays, maternity leave, and busy periods, ensuring continuity of service and operational efficiency. A typical day as a Regional Hire Controller will involve coordinating plant and tool hire, liaising with customers, managing logistics, and supporting depot teams. This is a mobile position requiring regular travel and occasional nights away. The Regional Hire Controller role offers variety, autonomy, and the opportunity to work within different teams across the region. About You (Regional Hire Controller) To be successful as a Regional Hire Controller, you will: Have experience within plant hire, tool hire, or a similar hire environment Be highly organised with strong communication skills Be comfortable working across multiple locations Hold a full UK driving licence Be flexible with travel and occasional overnight stays Demonstrate a proactive and customer-focused approach The ideal Regional Hire Controller will enjoy a varied role and thrive in a fast-paced environment. To be successful in this role, you may have worked as a: Hire Controller, Senior Hire Controller, Plant Hire Controller, Tool Hire Controller, Depot Hire Controller, Hire Desk Controller, Service Controller, Rental Controller, Hire Coordinator, Plant Coordinator. You can be based anywhere within the North West for this position. Next Steps If you are an experienced hire professional looking for a dynamic and rewarding opportunity as a Regional Hire Controller, apply today or contact Georgina on (phone number removed)/(url removed) to find out more

The position involves processing customer orders, managing communications, and providing essential support to the sales team while maintaining high customer service standards. House of Marbles in Teignbridge is seeking a motivated individual for the role of Customer Service Advisor within their Trad

Harrison Scott Associates is seeking a Customer Services Representative. The role involves close liaison with sales teams and clients for estimating, booking work, and managing customer accounts.

Customer Service Advisor in Knottingley. In this role, you will process customer orders, maintain accurate records, and support internal teams to ensure high service standards. Ideal candidates will have customer service experience, strong communication skills, and proficiency in Microsoft Office.

As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. To deliver an excellent customer service, understanding and empathy to our customers to ensure a pos

You will play a crucial role in providing excellent service to clients and customers, looking after your own office and ensuring all Customer Service duties are carried out to the highest standards. Covering all customer service duties at the office, always providing a top experience and service to

OA are currently looking to recruit for an experienced Customer Services & Estimating Coordinator to join a well established client based in Biggleswade. Duties of a Customer Services & Estimating Coordinator:. Deliver consistently high-quality customer service, maintaining a professional and friend

Customer Services & Estimating Coordinator. OA are currently looking to recruit for an experienced Customer Services & Estimating Coordinator to join a well established client based in Biggleswade. Duties of a Customer Services & Estimating Coordinator:.

RUTRONIK Elektronische Bauelemente GmbH is seeking a Customer Service representative in Bolton, United Kingdom. The role involves managing order processing, acting as a customer contact, and maintaining inventory levels.

Breedon Group plc is seeking a Customer Service Agent based at their Head Office in Derbyshire. Candidates should demonstrate effective communication, resilience under pressure, and the ability to create exceptional customer experiences. The role involves dealing with inbound customer enquiries, sch

OA is looking for an experienced Customer Services Coordinator to join their well-established client in Biggleswade. The role involves providing high-quality customer service, managing estimates and orders, and coordinating workshop jobs. Essential qualifications include B2B customer service experie

A Warehouse Customer Service Representative is responsible for handling customer inquiries related to warehouse operations, order status, shipments, returns, and delivery issues. Experience in customer service, warehouse, or logistics (1–2 years preferred). The role ensures smooth communication be

Covering all customer service duties at the office, always providing a top experience and service to all clients. Ideally have previous experience in customer service in a similar environment (e. Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for ho

A leading manufacturer in the UK is looking for a customer service coordinator to handle inquiries and coordinate tasks with engineers, suppliers, and customers.

Speedy Hire Plc is looking for a Service Co-ordinator in Erith to manage mobile Service Engineers' schedules and ensure excellent customer service. You'll interact with customers, process orders, and resolve service issues. Ideal candidates will have a strong customer focus, excellent organizational

As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. Proven experience working within a customer service

OA in Biggleswade seeks an experienced Customer Services & Estimating Coordinator to provide high-quality service and manage estimates. Candidates must have B2B customer service experience, excellent communication skills, and strong attention to detail.

You will play a crucial role in providing excellent service to clients and customers, looking after your own office and ensuring all Customer Service duties are carried out to the highest standards. Covering all customer service duties at the office, always providing a top experience and service to

TVS Supply Chain Solutions is seeking a Service Delivery Coordinator to manage customer service operations at our Chorley Head Office. Candidates should have experience in customer service and problem-solving abilities. Responsibilities include handling customer queries, managing CRM data, and coord

Vistry Group is seeking a Customer Service Coordinator for their Warrington office to manage customer inquiries and coordinate with subcontractors. Responsibilities include resolving customer service issues, issuing contractor instructions, and ensuring compliance with service level agreements. The

DFDS UK & Ireland is seeking individuals to join their team in customer service roles. Responsibilities include delivering exceptional customer experiences during check-ins, using systems like Seabook and Phoenix for operations, and ensuring passenger safety and efficiency during vessel loading.

Speedy Hire Plc is seeking a Customer Service Coordinator in Newton-le-Willows to provide exceptional service to customers and handle enquiries professionally. The role includes engaging with internal teams to resolve customer concerns and maintaining long-term relationships.

A reputable logistics company based in the United Kingdom is seeking an experienced Customer Service Representative to serve as the first point of contact for customers. Ideal candidates will have strong customer service experience, attention to detail, and excellent interpersonal skills. Responsibi

Candidates should promote a customer-led service and act as the first point of contact.

Day to Day You’ll Be:*** Screen and interview clients by telephone to compile information regarding breach/fraud and/or identity theft* Examine and analyse information to determine the severity of the fraud, breach and/or identity theft* Exercises independent judgment in setting priorities to ensu

You will play a crucial role in providing excellent service to clients and customers, looking after your own office and ensuring all Customer Service duties are carried out to the highest standards. Covering all customer service duties at the office, always providing a top experience and service to

BCT Resourcing is seeking a Customer Service Advisor/Coordinator to work remotely from Greater London. The ideal candidate must possess excellent customer service and communication skills, be computer literate, and have good attention to detail.

The ideal candidate should have previous administration and customer service experience, strong communication skills, and be proficient in Microsoft Office. Tru Talent is seeking a Customer Service Administrator in Bournemouth. This full-time role involves answering operational calls, managing accou

This role involves supporting Service Planners, handling customer queries, and coordinating logistics for service delivery. Record UK Ltd is seeking a Service Planner Assistant in South Yorkshire, England.

Customer Service and Fleet Coordinator. We are seeking an experienced Customer Service and Fleet Coordinator who is passionate about cars and has a keen eye for detail. Have a proven track record in a Customer Service and Administrative environment.

A well-known global manufacturer in the United Kingdom is offering a role for a Sales Administrator or Customer Service Coordinator. Key responsibilities include reviewing order quantities, preparing invoices, and ensuring clarity in customer service tasks. The position involves processing contracts

The role includes processing sales quotations, maintaining customer relationships, and providing world-class customer service. A reputable UK company is seeking a Service Coordinator for a full-time permanent position. Candidates must have previous experience in sales administration or customer serv

The Global Studies Coordinator (based in the United Kingdom) is responsible for supporting the team of Global Study Managers in the planning and operations of active clinical trial studies. The Coordinator is the main point of contact for patient communications and the management of all patient trav

DHL Supply Chain is looking for a Customer Service and Fleet Coordinator based in Peterborough. The role involves managing a fleet of luxury vehicles while ensuring high customer service levels and adherence to operational KPIs. Applicants should have a strong background in customer service, excelle

A public safety organization in Essex is seeking a Prevention Customer Support Administrator.

A leading equipment rental provider in the UK is seeking a Customer Sites Co‑ordinator to enhance their customer services. In this role, you'll be responsible for ensuring service consistency, managing communications, and handling damage and loss information. Join this FTSE100 company and contribu

A well-known global manufacturer in Coleshill is seeking a Customer Service Coordinator to ensure top-tier customer service and process orders efficiently. This role involves maintaining relationships with new and existing customers, meticulous attention to detail in handling contracts, and effectiv

If needed, try out products or services ahead of your session. Earn up to £700 a week in your free time by providing feedback on everyday products and services.

Previous experience in a customer service role. Monitoring and maintaining customer portals. Logging service calls on internal systems.

SEND services within a Local Authority setting.

This Fully Private practice are looking for a Lead Receptionist/Occasional Dental Nursing required.Rate of pay- depend on experience start from £13.All candidates MUST have 1 years UK experience to apply.Digital xrays on site, parking onsite.

Fantastic opportunity for a talented and enthusiastic Legal Receptionist/Office Services Assistant who has at least 3 years' previous background working front of house and facilities and is able to fulfil a long term contract - minimum of a year. This is a perfect role for someone looking to progres

Krones AG is looking for a Field Service Coordinator based in Bolton, UK. The role involves processing service engineer hours, managing travel arrangements, and liaising with customers.