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A logistics company in Twyford is seeking a Logistics & Customer Service Assistant to support daily operations and ensure outstanding customer service. The role involves managing logistics activities, processing orders, and handling customer inquiries.

Customer Service Administrator / Receptionist A great opportunity for a customer-focused Facilities Assistant to support a busy office environment, delivering front of house reception, facilities coordination and administrative support within a professional corporate setting. If you’ve also worked in the following roles, we’d also like to hear from you: Front of House Assistant, Office Administrator, Workplace Assistant, Facilities Coordinator, Administrative Assistant, Administration Assistant, Property Services Assistant, Property Services Administrator, Customer Service Assistant, Facilities Administrator This role is known internally as a Facilities Assistant SALARY: £25,394 to £26,500 per annum + Generous Benefits LOCATION: Winchester, Hampshire (SO23) – Office-based role JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours across 5 days per week JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Administrator / Receptionist to join a professional Property Services team within a busy corporate office environment. As a Customer Service Administrator / Receptionist you will provide front of house reception services, supporting day-to-day facilities operations while ensuring a safe, organised and welcoming workplace for colleagues and visitors. Working as a Customer Service Administrator / Receptionist you will manage administrative tasks, coordinate contractors, support compliance processes and deliver excellent customer service across the office. This role would suit someone organised, approachable and proactive, with strong communication skills and a keen interest in facilities management and office support. DUTIES Your duties as the Customer Service Administrator / Receptionist include: • Front of House Reception: Meeting and greeting visitors, ensuring security procedures are followed, • Visitor Management: Handling enquiries, notifying hosts and escalating queries where required, • Office Presentation: Maintaining reception, meeting rooms and shared areas to a high standard, • Facilities Requests: Responding to service requests via internal systems, • Post and Deliveries: Managing incoming and outgoing mail, including distribution and franking, • Stock Control: Ordering stationery and welfare supplies and maintaining inventory levels, • Administrative Support: Raising purchase orders and resolving invoice queries, • Contractor Coordination: Supervising on-site contractors carrying out maintenance or cleaning work, • Support: Assisting with risk assessments, fire safety, COSHH and workstation checks, • Building Checks: Identifying and reporting health, safety or maintenance issues, • Employee Support: Assisting with starters, leavers and movers including ID passes, • Document Management: Supporting archiving processes with external providers CANDIDATE REQUIREMENTS • GCSEs (or equivalent) in Maths and English (Grades A*–C / 9–4), • Previous experience in a customer service, reception or office support role, • Basic IT skills including Microsoft Outlook, Word and Excel, • Strong organisational skills with good attention to detail, • Excellent communication and interpersonal skills, • A professional, friendly and approachable manner, • Ability to multitask and prioritise workload in a busy environment, • Willingness to learn and develop within a facilities or office support role, • A proactive and reliable work ethic BENEFITS • 25 days’ holiday plus Bank Holidays, increasing with service, • Up to 8% contributory pension, • Flexible working options, • Investment in learning and development, • Annual allowance of up to £300 for health and lifestyle benefits This role requires a DBS check. The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14561 Full-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job and work in Winchester, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |