Customer service coordinator jobs in GloucesterCreate job alerts

Job title: Assistant Catering Manager 1.0 FTE, 37.5 hrs week Job purpose: To support the Catering Manager in leading and managing the GWT café team at our Robinswood Hill and Crickley Hill cafes, deputising in their absence, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Develop a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with the wider GWT team as required, supporting the delivery of GWT’s programme of events. Salary: Grade E: Manager, Annual Salary £29.500 Contract: Permanent. 5 days over 7 working pattern to include weekends with occasional evenings as required. Responsible to: GWT Catering Manager Liaison with: CEO, Head of Business Operations, Senior Management Team, Finance Team, Facilities Manager, HR Manager, Learning & Engagement teams, Programming Manager, Volunteer coordinator. About the role: • Support the Catering Manager in leading a culture of exceptional customer service across GWT’s cafes, regularly reviewing the quality and standard of our offer and service, whilst helping to shape and adhere to GWT brand standards., • Maintaining consistently high standards of customer experience across GWT cafes and resolving day to day issues according to GWT policies and procedures., • Manage and deliver the financial performance of the cafés, meeting and exceeding sales targets while controlling profitability through effective labour, stock and cost controls and management of suppliers., • Line management of the café team, including café assistants and where applicable catering volunteers., • Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution., • Support the Catering Manager to create, lead and develop a strong, cohesive and customer-focused team, with regular feedback, objective-setting, training and performance reviews., • Identify and manage risk, complying with all relevant Food Safety and Health & Safety legislation, and ensuring all compliance and monitoring processes are followed to minimise the risk to staff, members of the public and contractors., • Assist in leading the team to engage with our visitors and make the link between our cafés and how they support the work of GWT, seeking and acting upon feedback from our visitors to improve our offer - First point of contact in many cases between GWT and members of the public / customers, • Represent the catering department at wider GWT meetings and team functions in the Catering Manager’s absence, communicating and cascading GWT policies to the catering team as required., • Support GWT’s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income. About you • Experience of leading and delivering a culture of great service within a similar operation., • A track-record of meeting and exceeding financial and customer service-based targets., • Solid understanding and experience of assessing and managing risk, knowledge of effectively managing Food Safety, Health & Safety and compliance requirements. Food and Health & Safety to Level 3 is desirable, though this training will be provided., • Experience and understanding of effective stock control, managing a GP%, liaising with and managing suppliers., • Excellent people management skills, team development, motivation and communication., • Experience of setting personal objectives and conducting effective appraisals, team meetings and 1-2-1s., • Strong financial acumen, demonstrable experience of setting and managing budgets to deliver income, labour and margin targets., • Comfortable dealing with a diverse range of stakeholders both internal and external, • Good written and verbal communication skills, • Competent IT skills and experience in using Food & Beverage (F&B) management systems, • Ability to use digital media and marketing channels, • Good knowledge of F&B best practice and current trends within the F&B industry. Qualities: • Enthusiasm, motivation and dedication, • Proactive, highly flexible and comfortable with change, • Personable and approachable, but not afraid to have difficult conversation when needed, • Ability to engage confidently and professionally with a diverse array of stakeholders, • High level of focus and attention to detail, • Self-disciplined, self-motivated and self-confident, • Professional outlook and approach, • Personal commitment to nature conservation and sustainable living Equality, Diversity and Inclusion Gloucestershire Wildlife Trust is committed to encouraging equality, diversity and inclusion among its workforce, and eliminating unlawful discrimination, harassment and victimisation. The Trust’s policy is to provide equality, fairness and respect for all staff, whether temporary, part-time or full-time; ensure no unlawful discrimination against the Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation; and to oppose and avoid all forms of unlawful discrimination. A full copy of the policy is available on request. Terms of Employment Due to the nature of the Trust’s work, occasional evening or weekend work may be necessary for which time off in lieu is given. A contributory pension scheme is in operation and the post holder is entitled to 25 days paid leave per year pro rata in addition to public holidays and Christmas closing period. The duties and responsibilities outlined above do not represent the full range of duties the post holder may be expected to carry out. It is recognised that the duties of all posts may be subject to change from time to time, and therefore alterations to duties and responsibilities can be expected. The post holder will be consulted by their line manager prior to any proposed major changes to duties and responsibilities and reasonable notice will be given before implementation.

In a Nutshell We have an exciting opportunity for a Technical Manager to join our team within Vistry Cotswolds, at our Cheltenham office. As our Technical Manager, you will take the lead on project managing the technical matters relating to projects within the region. You will demonstrate a proactive approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. Your role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Behave in line with our company values - Integrity, Caring and Quality, • Full Current UK Driving License or equivalent, • Experience working within a technical role at a residential house builder or contractor, • Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word,, • Proven ability in a Technical Coordinator/Manager role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results, • Excellent organisation and time management with ability to multitask., • Commercially aware., • Ability to make decisions within authority., • Able to work as a team member., • Experienced in analysing problems and delivering solutions., • Strong mathematical ability, • Be able to design and interpret the designs and technical demands of others., • Professional aptitude and appearance at all times., • Strives for continuous improvement for the benefit of the company., • Driven to achieve customer satisfaction., • Able to work under pressure, and accept criticism of work, • Be able to work effectively in a team, • Good level of communication skills, with the necessity to liaise with internal staff and external bodies, • Be practical and methodical with good analytical skills, • BTEC HND/HNC, Degree or similar in Design, Construction or Civil Engineering, • Member of a professional body such as: ICE, CIAT, CIOB, • Principal Designer and associated Health and Safety training/ qualifications., • Use of Viewpoint drawing management system., • Proficient use of Auto Cad., • Comply with the company Life of Site processes., • Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015., • Completion of all necessary Health, Safety & Environmental documents, in line with group policy., • Manage the delivery of surveys & reports required for the development and manage associated requirements from design to completion., • Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures., • Manage consultants to deliver the civil engineering designs including legal plans., • Undertaking value engineering assessments and ensure buildability., • Manage submission of designs and securing technical approvals for agreements such as S104, S38 and S278., • Following technical approval being granted, managing timely completion of legal agreements., • Manage utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner., • Manage street naming with local authority, complete plot list and distribute internally and externally of the business., • Assist in production of Sales brochure, legal and sales handover meetings., • Provide information for Housing Association contracts and attendance of progress meetings,, • Manage consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs., • Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover., • Manage the accuracy of information supplied by all departments to ensure no discrepancies., • Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, etc., • Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors., • Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings., • Manage information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs., • Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions., • To monitor and report technical & development fees including S106 obligations. We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 JBRP1_UKTJ

Billing and Collections Coordinator | Gloucester | up to £30,000 Office based (flexibility for hybrid working may be available once established in post) The Company My company are within the Business Services Sector The Role The Billing & Collections Coordinator is responsible for delivering accurate and timely invoicing while maintaining well-controlled customer accounts within a high-volume service and project environment. This role ensures all jobs are billed correctly and efficiently, proactively identifying revenue opportunities and minimising revenue loss. The Billing & Collections Coordinator reviews and resolves client billing queries, conducts investigations where necessary and manages multiple priorities in a fast-paced environment to support optimal cash flow and customer satisfaction. Key Responsibilities Invoicing and Billing: * Raise high volumes of service invoices for parts and labour with monthly volumes of approximately 1500 to 1900 transactions * Review in-house generated billing to confirm pricing accuracy and alignment with completed work * Apply VAT correctly in line with established procedures and guidance * Produce invoices using client specific templates where required * Upload invoices and supporting documentation to customer portals * Issue invoices in line with customer contracts and agreed timelines Accounts Receivable Management: * Maintain accurate ...

Office Maintenance Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. £31,150 + Bonus Monday to Friday 8:30 am to 5 pm Solihull Full-time, Permanent Outsource UK is seeking an experienced Maintenance Officer to provide high-quality and efficient maintenance services within a corporate environment. This role offers a blend of planned and reactive maintenance, as well as project-based work, ideal for a proactive engineer with strong plumbing experience. You will collaborate with the Property Management team and other departments to enhance the working environment in a cost-effective manner. Key Responsibilities: • Perform general plumbing repairs, including leak repairs and tasks arising from Legionella risk assessments., • Execute painting and decorating of office areas, ensuring proper preparation and finishing., • Carry out basic carpentry tasks and changing/repairing locks., • Maintain and repair equipment, and handle internal and external building repairs., • Conduct PAT testing of electrical appliances., • Complete planned maintenance tasks as per the agreed schedule, maintaining accurate records., • Respond to reactive maintenance requests raised via the Service Desk Database, ensuring timely resolution within service level agreements., • Assist with minor office moves in coordination with the Office Move Coordinator., • Manage deliveries and light porterage duties., • Undertake any other reasonable maintenance-related tasks as needed.About You:, • Positive can-do attitude with the ability to research and source solutions., • Strong team player, self-motivated, and capable of prioritizing multiple tasks., • Excellent customer service skills, providing effective support to colleagues and clients., • Competent in general maintenance work, particularly plumbing., • Committed to working within Health & Safety guidelines., • Strong organizational skills.Qualifications:, • Plumbing or electrical fitting experience, • Proven experience in a maintenance team environment. xrnqpay If you are an experienced Maintenance Officer and would like to apply, click the link below!

A business services company in Gloucester is seeking a Billing and Collections Coordinator to deliver accurate invoicing and maintain customer accounts. The role involves managing high volumes of service invoices, resolving billing queries, and ensuring efficient accounts receivable processes. Candi

Our client has grown from strength to strength through continuous investment in their people, training, and industry expertise. Today, they are one of the UK’s most respected contractors and equipment suppliers in their field. Their work has transformed the kitchens and eateries of some of the best-known restaurants, companies and organisations in the UK! Due to continued growth, they are now looking for a Project Coordinator to join their friendly and supportive team in Gloucester. This is a fantastic opportunity for someone looking to build a long-term career within a successful, forward-thinking company. Whether you already have administration or project support experience, or you’re keen to learn and develop new skills, full training will be provided for the right candidate. If you’re organised, proactive, and enjoy working in a varied role where no two days are the same, this could be the perfect next step. Responsibilities: -Preparing accurate and detailed quotations -Managing incoming customer enquiries and liaising with customers and suppliers -Processing sales orders from pre-order checks through to invoicing preparation -Coordinating delivery and installation schedules -Supporting the administration of projects from start to finish -Providing day-to-day support to sales and project managers -Creating Operation & Maintenance (O&M) manuals -Managing after-sales support, including logging and progressing warranty calls -Assisting with document control and project documentation -Supporting the team with general office administration Candidate Attributes: -Proficient IT skills with the use of Microsoft Office applications Highly organised with the ability to prioritise and meet deadlines -Excellent written and verbal communication skills -Problem solving & research skills -Comfortable working independently and as part of a team -Strong attention to detail -A positive, ‘can-do’ attitude Hours: Monday – Thursday, 8:30am – 5:30pm & Friday, 8:30am - 4pm (hybrid working on offer after successful completion of probation) Salary: £26,000 - £28,000 per annum + discretionary bonus up to 12% of annual salary, 22 days holiday + bank holidays (rising with service), free lunch on Fridays, Death in service & Income protection scheme

Working at our client's modern office in Derby, you will report to the Customer Service Manager/Head of Customer Service. Customer Service Coordinator Derbyshire £26-£27k Min 3 months poses Perm. You will provide customers and clients with exceptional aftersales service and management of the recti

Customer Service CoordinatorEast Midlands GatewayHybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving teamWere looking for a Customer Service Coordinator to join us at KP Snacks.

Sales Support & Customer Service Coordinator (Agricultural Machinery)THE COMPANYGM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales. In this newly created role, they are looking for an organised and proactive Custome

Accurate recording of dispatches in SAP for retail, foodservice, and consignment stock customers (for example, outbound delivery, post goods issue, VLPOD etc. Report weekly on service levels to trade using the Service Level dashboard. Cultivate and maintain strong relationships with our customers, i

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Sales Administrator, Account Coordinator, Customer Support Advisor, Sales Support Assistant, Customer Service Coordinator, Sales Support Administrator. The Customer Service Advisor / S

A leading community equipment services provider in the UK is seeking a Customer Services Coordinator to manage communications with service users and ensure optimal service delivery.

An environmental services company in the UK is seeking to hire an individual to manage service delivery operations effectively.

To be successful in this Customer Service & Administration Coordinator role, you should have:. A leading domestic kitchen appliance distributor and installation specialist is looking to recruit a Customer Service & Administration Coordinator to join their Castle Donington head office team. As a Cust

Carinity – Shalom has an exciting opportunity for an enthusiastic Customer Service Coordinator to join the team. The Customer Service Coordinator leads the homes administration team, working closely with the Residential Manager in the provision of personal administrative support and ensuring effic

Support in new ideas/ procedure to improve the quality of after care service in line with the Tilia Homes Customer Journey. Track SLA’s and report to Senior Coordinator & Customer Care Manager. We're dedicated to delivering the best possible standards in design, build quality, and service for our

A leading home improvement retailer is seeking a proactive Service Centre Coordinator to ensure outstanding customer service and smooth installation processes. Ideal candidates have experience in service roles with strong literacy and numeracy skills, and must be tech-savvy, with familiarity in Goog

A luxury goods company is seeking a Customer Service Administrator to enhance client satisfaction through proactive communication and management of repair processes. The ideal candidate will have experience in customer service, strong knowledge of luxury products, and excellent problem-solving skill

A recruitment agency in the United Kingdom is looking for a Customer Service & Administrator. The successful candidate will act as the first point of contact for customer queries and support various administrative duties. Responsibilities include managing customer communications, maintaining order r

A leading service solutions provider is seeking a Service Planner in the United Kingdom to effectively plan and coordinate service activities. Responsibilities include scheduling service visits and liaising with customers. The ideal candidate will have strong organizational skills and experience in

This position involves maintaining customer relationships, managing stock levels, and ensuring smooth logistics operations.

A growing technical business in Marlow is seeking a Customer Service Coordinator for a 6-month contract. Candidates should have experience in customer service, strong communication skills, and a detail-oriented mindset. The position offers the chance to work collaboratively in a vibrant team environ

Ecommerce Customer Service and Fulfilment Coordinator. This cross-functional role bridges customer support, eCommerce operations, and fulfilment, ensuring that our customers receive exceptional service throughout their purchasing journey. Sign in to set job alerts for “Customer Service Coordinator

A well-established global logistics provider in Essex is seeking an experienced Import Customer Services Coordinator. You will manage ocean import shipments, ensuring high standards of customer service.

Customer Service Executive will also provide first contact point for all emergency situations that may arise and is expected to function as local PR agents and sales support to maintain existing customer relationships and to promote future business. This shall be done with a strong focus on high qua

A leading healthcare provider in the UK is seeking a Customer Service Coordinator to handle calls from service users regarding community healthcare equipment.

As a Customer Service Coordinator, you will be the primary point of contact between the company and its customers. They are seeking an experienced Customer Service Coordinator to join their team at their Burton Gateway Industrial Park site. Cross‑Department Collaboration: Work with other departmen

Ideal candidates will manage customer inquiries, prepare quotations, and support sales teams, all while maintaining a positive customer service focus. A well-established mechanical handling company in the United Kingdom, seeks a motivated Customer Service Advisor / Sales Support Administrator in Sto

You will interact with customers and internal teams to ensure efficient processes, contributing to a world-class service experience. Experience in customer service or account management is required, along with the ability to prioritize tasks effectively. A leading packaging brand management company

The role includes processing sales quotations, maintaining customer relationships, and providing world-class customer service. Candidates must have previous experience in sales administration or customer service, and strong communication and time management skills are essential. A reputable UK compa

A well-established Mechanical Handling Business is offering a role for a Customer Service Advisor / Sales Support Administrator in Stonehouse. Ideal for individuals looking to begin or further their career in customer service and sales. Candidates will support customer inquiries, develop quotations,

A leading equipment hire company in the United Kingdom is seeking a Customer Hire and Sales Coordinator based at their customer office. Candidates should have significant customer service experience, preferably in the Construction/Hire industry, and strong administration skills. This role will invol

Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC To

Respond to reviews and help maintain excellent customer service standards. No previous customer service experience is required, what matters most is. Follow up with customers to gather any missing information needed to complete orders.

A catering equipment firm in Greater London is searching for an organised Service Coordinator to manage service operations. This role involves scheduling engineers, responding to customer inquiries, and ensuring smooth service delivery. The ideal candidate has experience in coordination or customer

Relevant telephone based customer service experience. Care and respect for our colleagues and service users. Enhance our service users’ lives.

A leading recruitment agency in packaging is seeking a Customer Services Administrator to support internal operations and customer interactions. This role involves account handling and collaboration with the design team for artwork changes, requiring experience in customer service and stock manageme

The ideal candidate will ensure smooth operations by inputting data into CRM systems, assisting various teams to meet customer needs, and providing excellent customer service. A reputable recruitment agency is seeking a skilled Sales Coordinator to work from their office in Leicester.

A community equipment services provider in Bedford is looking for a Customer Services Coordinator (FTC - Maternity Cover). You will be the first point of contact for service users, managing calls and bookings while ensuring exceptional customer experience. Ideal candidates should have some customer

We’re supporting a growing technical business in Marlow that is looking for a Customer Service Coordinator to join their team. This position acts as the key link between customers, sales, and internal operations, ensuring orders flow smoothly, issues are resolved quickly, and clients receive excep

Crest Nicholson's Eastern Division are looking for a Customer Service Coordinator to join the growing team on a 1 year Fixed Term Contract basis at our office in Brentwood. Customer service is central to our operation and we report regularly on our customer satisfaction ratings across the build stag

Warm, approachable, and customer‑focused.

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment. Join us as a Customer Assistant in our Wigan Club o

If you're passionate about delivering exceptional customer service, enjoy working collaboratively, and have a genuine passion for animal care, we have a fantastic opportunity for you to join Gloucester Barnwood Vets for Pets, with an immediate start available. Your great client service during a clie