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In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running. Job Title: L&D Coordinator Location: Bolton Office | Hybrid (2 days per week) Hours: 37.5 hours per week | Monday–Friday Salary: £26,328.17 per annum (dependent on experience) Contract: Fixed term | 12 months UK applicants only | No sponsorship We’re the UK’s largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity. About the Role To provide a responsive, flexible, high quality, efficient administrative support function for the L&D Training Services team and broader L&D functions. Delivery of an exceptional customer service experience to all L&D customers Key Responsibilities: • Be responsible for the upkeep of our LMS, • Administer collaboratively L&D Operational activities and events, • Key point of contact for course delegates, • Prompt day to day customer liaison dealing with L&D enquiries, escalating appropriately, • Delivering outstanding measurable customer service, • Support the L&D Administration Manager in administering the planning and scheduling of Trainer activities to meet with the needs of the customer, • Support the L&D Administration Manager to identify and implement Operational Best Practice strategies with an eye on Customer Success, • Engage positively with all colleagues across OFG, • Have an appreciation and understanding of innovative technologies in a L&D function, • Assists L&D Operations in the generation of reports that measure the impact of training and its added value to the organisation, • Undertake training as required to demonstrate Continued Professional Development Experience, Skills & Qualification Essential • Proven track record of planning, scheduling, and coordinating events across a range of stakeholders., • Conducts self professionally and understands what good customer service looks like., • Proven track record of attention to detail., • Strong capabilities with technology, including all Microsoft office applications., • Ability to work under pressure, with flexibility in approach and style to meet demands., • Track record of meeting deadlines., • Detailed and conscientious, taking pride in output and achievement in of quality standards., • Ability to work with stakeholders at all levels., • Self-motivated, requires minimal supervision., • GCSE English Language & Maths Desirable • Previous experience with an LMS or similar system, • Previous administration experience in an L&D team/function, • Previous experience in Education, • Minimum of 5 GCSE’s (including above) Why Join Us? Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect. By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value collaboration, professionalism, and creativity, offering the opportunity to influence change at scale while staying true to our core values of care, aspiration, and inclusion. Benefits • Life Assurance, • Pension scheme with flexible contribution options, • “Your Wellbeing Matters” – mental and physical health support, • Family Growth Support, including enhanced maternity and paternity leave, • Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.

Order Processing Specialist Bolton (Hybrid Working Available 1 day WFH) £27,000 – £28,000 + Bonus Monday – Friday The Opportunity We’re recruiting for an experienced Order Processor / Customer Service Coordinator to join a fast-paced, growing business with an excellent team culture and strong opportunities for progression. This role is ideal for someone who thrives in a busy environment, enjoys managing customer relationships, and takes pride in delivering a smooth order journey from start to finish. The Role You’ll be responsible for managing high-volume customer orders, ensuring accurate processing, timely dispatch, and excellent customer service throughout. Key responsibilities include: • Processing customer orders from start to finish within the ERP system, • Managing customer queries via phone and email, • Coordinating dispatch dates and delivery schedules, • Liaising with warehouse, transport, finance, and sales teams, • Handling returns, complaints, and order amendments, • Managing payments, credit checks, and resolving account queries, • Maintaining accurate CRM notes and customer records About You • Strong customer service and order processing experience, • Confident telephone manner and excellent communication skills, • Good Microsoft Office and PC skills, • Organised with strong attention to detail, • Able to work well in a fast-paced environment, • Proactive and solutions-focused mindset A great opportunity to join a supportive business with genuine career development and a fantastic working culture. What’s in it for You? • Competitive salary of £27,000 – £29,000, • Attractive bonus structure, • Monday to Friday working (no weekends), • Hybrid working options, • Clear progression and career development opportunities, • Supportive and collaborative team environment

Title: Project Coordinator\n\nLocation: Bolton\n\nSalary: £28,000 - £30,000\n\nThe Client \n\nOur client are a dynamic and rapidly expanding leader in the construction, fit-out and facilities management sector. They provide a comprehensive range of services aimed at optimising the operations of commercial and residential buildings. \n\nAs part of their continued growth, they are seeking a skilled and dedicated Project Coordinator to join their team. This is an exciting opportunity to contribute to a fast-paced and collaborative work environment while supporting the financial operations of the company.\n\nThe role of Project Coordinator \n\nCommercial management of fit-out projects with a value of up to £2m.\nProviding cost monitoring, forecasting, reporting, and capturing within reports and cashflows\nContract administration of various contact suites; including acting as Employers Agent\nManaging principal contractors and subcontractors; including the implementation of a robust change control procedure\nProducing high level estimates, cost plans, tenders and conducting other costing exercises, as required\nAppointing and managing professional teams to develop robust information for pricing\nFacilitating meetings on behalf of the client and ensuring that team actions are captured, tracked, and closed out in good time\nProviding general cost advice to client and assisting in value management workshops to align client budget to contractor pricing\nManaging the procurement process; including analysis of tender returns, negotiation of contract terms and recommendation to clients\n\nSkills, Qualifications and Experience of the Project Coordinator\n\n- Must have previous experience in a project coordinator / Construction or FM Administrator role\n- Experience in the FM / Facilities Management or Construction\n- Strong IT skills in MS Products\n- Self-motivated with a passion for great customer service.\n- Organised and structured in approach with the ability to prioritise.\n- Excellent analytical and problem-solving skills.\n- Strong communication skills, both verbal and written, with the ability to convey technical information and solutions effectively\n- Excellent attention to detail, and retention and recording of information.\n\nWhat's on Offer: \n\nCompetitive Salary: Based on experience. \nPension Scheme: 5% pension contribution to help secure your future. \nProfessional Development: Opportunities for continuous personal and career growth. \nModern Head Office: Join a vibrant and innovative workplace with a supportive team atmosphere. \nCollaborative Team: A culture that values communication, respect, and shared success. \nExciting Growth Potential: Be part of a growing company with a clear vision for the future. \n\nKeywords: Project Coordinator, Administrator, Construction Administrator, Facilities Management, FM, FM Administrator\n\nBowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards

Office Administrator - Order Processing Monday to Friday | 8:00am - 4:30pm | £28,000 + Pension + Parking + 28 Days Holiday A well-established and friendly business is looking for a reliable Office Administrator to support its busy order processing function. This is a structured, customer-focused role where accuracy, organisation and great communication really matter. If you enjoy keeping things running smoothly and being the link between customers, systems and internal teams, this could be a great fit. The Role You'll play a key part in ensuring customer orders are processed efficiently via phone and online portal systems, helping maintain excellent service standards. Key responsibilities include: Processing customer orders received by phone and customer portal Checking order accuracy and resolving queries Liaising with customers regarding delivery updates and amendments Supporting internal teams with order information Maintaining accurate system records and administration Providing general office support where required What We're Looking For Previous administration or order processing experience Confident telephone manner and customer communication skills Strong attention to detail and accuracy Comfortable working with internal systems / portals Organised and dependable team player Good working knowledge of Microsoft Office What's on Offer Salary £28,000 Monday-Friday working hours (no weekends) 8:00am - 4:30pm early finish lifestyle Company pension scheme On-site parking 28 days holiday (including bank holidays) Supportive and stable working environmentThis role would suit someone from backgrounds such as: Office Administrator, Sales Administrator, Customer Service Administrator, Order Processor, Internal Support Coordinator Apply now to join a friendly team in a stable, long-term position with great working hours

Maintenance Controller, 4 on 4 off, 12 midday to 12 midnight, Bolton Based, £(phone number removed) Are you an experienced Maintenance Controller with a background in fleet, automotive, transport or refrigeration? This is a great opportunity to join a busy Fleet Management team in a home-based role where you will manage vehicle downtime, repair progression, supplier communication, cost control and customer reporting. As Maintenance Controller, you will be the central point of contact across internal teams, suppliers and customers, making sure vehicles off road are managed quickly, professionally and commercially. You will help keep VOR within agreed KPI tolerance, reduce unnecessary downtime, challenge repair costs where appropriate and identify opportunities for cost savings across the fleet. This Maintenance Controller role would suit someone who is confident working with data, suppliers and customers, and who can bring a calm, organised and proactive approach to a fast-moving fleet environment. What you'll be doing as Maintenance Controller: Managing vehicle downtime and VOR activity to help keep vehicles moving and within agreed KPI targets Acting as the central liaison between suppliers, customers and internal departments Monitoring third-party repair spend and ensuring the most cost-effective repair route is taken Managing supplier relationships to promote value for money and service efficiency Ensuring vehicle off road issues are escalated within the correct timeframes Taking ownership of daily, weekly and monthly VOR reporting Presenting VOR data and providing meaningful insight into performance, trends and root causes Using R2C to resolve repair delays, cost queries and live operational issues Identifying VOR trends and recommending practical solutions Reviewing repairs and costs to identify what may be covered under manufacturer warranty Analysing monthly cost savings and sharing insight with your line manager and the wider business Supporting accurate and timely administration in line with SLA and KPI requirements Monitoring processes and identifying areas for improvement Keeping up to date with manufacturer technical updates Managing weekly trackers and store queries Supporting other areas of the team where required What we're looking for: Fleet, automotive, transport or refrigeration industry experience Previous experience in a Maintenance Controller, Fleet Maintenance Coordinator, VOR Coordinator, Repairs Coordinator, Service Controller or vehicle downtime role Strong knowledge of R2C Good warranty knowledge would be highly beneficial Strong Excel skills and confidence working with data and reporting Good IT skills, including Microsoft Office Excellent written and verbal communication skills Strong customer service and relationship-building skills A methodical, organised and systematic approach The ability to prioritise, meet deadlines and work through issues efficiently Strong attention to detail A self-motivated approach, with the ability to work well from home This is a really good opportunity for a Maintenance Controller who enjoys problem solving, supplier management, cost control and using data to make better decisions. You'll play a key part in keeping the fleet moving, reducing downtime and supporting a high level of customer service across the business

As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. To deliver an excellent customer service, understanding and empathy to our customers to ensure a pos

A Warehouse Customer Service Representative is responsible for handling customer inquiries related to warehouse operations, order status, shipments, returns, and delivery issues. The role ensures smooth communication between customers, warehouse teams, and logistics partners to maintain high service

A community equipment services provider in Bedford is looking for a Customer Services Coordinator (FTC - Maternity Cover). You will be the first point of contact for service users, managing calls and bookings while ensuring exceptional customer experience. Ideal candidates should have some customer

Tru Talent is seeking a Customer Service Administrator in Bournemouth. This full-time role involves answering operational calls, managing accounts, and supporting customer service operations. The ideal candidate should have previous administration and customer service experience, strong communicatio

BCT Resourcing is seeking a Customer Service Advisor/Coordinator to work remotely from Greater London. The ideal candidate must possess excellent customer service and communication skills, be computer literate, and have good attention to detail.

Wickes is seeking a Service Centre Coordinator in the United Kingdom to enhance customer experience through effective communication and coordination of installation services. Candidates should have relevant customer service experience and possess strong organisational skills.

OA in Biggleswade seeks an experienced Customer Services & Estimating Coordinator to provide high-quality service and manage estimates. Candidates must have B2B customer service experience, excellent communication skills, and strong attention to detail.

A leading automotive company in Greater London is seeking a Customer Service Advisor to interact with customers and manage administrative tasks efficiently. Responsibilities include providing professional customer support, processing job cards, and coordinating work schedules.

As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. This position requires a strong focus on customer s

Breedon Group plc is seeking a Customer Service Agent based at their Head Office in Derbyshire. The role involves dealing with inbound customer enquiries, scheduling orders, and proactive order management. Candidates should demonstrate effective communication, resilience under pressure, and the abil

Customer Services & Estimating Coordinator. OA are currently looking to recruit for an experienced Customer Services & Estimating Coordinator to join a well established client based in Biggleswade. Duties of a Customer Services & Estimating Coordinator:.

A local training provider based in Manchester is seeking an individual for a hybrid role that includes administration of training courses and customer service support.

You will play a crucial role in providing excellent service to clients and customers, looking after your own office and ensuring all Customer Service duties are carried out to the highest standards. Covering all customer service duties at the office, always providing a top experience and service to

Duties of a Customer Services & Estimating Coordinator:. OA are currently looking to recruit for an experienced Customer Services & Estimating Coordinator to join a well established client based in Biggleswade. Deliver consistently high-quality customer service, maintaining a professional and friend

Vistry Group is seeking a Customer Service Coordinator for their Warrington office to manage customer inquiries and coordinate with subcontractors. Responsibilities include resolving customer service issues, issuing contractor instructions, and ensuring compliance with service level agreements. The

A well-established global logistics provider in Essex is seeking an experienced Import Customer Services Coordinator. You will manage ocean import shipments, ensuring high standards of customer service.

A leading service solutions provider is seeking a Service Planner in the United Kingdom to effectively plan and coordinate service activities. Responsibilities include scheduling service visits and liaising with customers. The ideal candidate will have strong organizational skills and experience in

TVS Supply Chain Solutions is seeking a Service Delivery Coordinator to manage customer service operations at our Chorley Head Office. Candidates should have experience in customer service and problem-solving abilities. Responsibilities include handling customer queries, managing CRM data, and coord

A reputable logistics company based in the United Kingdom is seeking an experienced Customer Service Representative to serve as the first point of contact for customers. Ideal candidates will have strong customer service experience, attention to detail, and excellent interpersonal skills. Responsibi

Candidates should promote a customer-led service and act as the first point of contact.

Candidates should have at least 2 years of admin experience, proficient Microsoft Office skills, and good customer service abilities. Major Logistics Midlands in Nuneaton and Bedworth is seeking a Service Team & Administrator to manage calls and emails, greet visitors, and perform various administra

Sign in to set job alerts for “Customer Service Coordinator” roles. Junior Customer Services & Operations Coordinator UK. This cross-functional role bridges customer support, eCommerce operations, and fulfilment, ensuring that our customers receive exceptional service throughout their purchasing

A prominent automotive service provider based in Cleckheaton is seeking a proactive Service Administrator to join their team. The ideal candidate will be responsible for enhancing customer experiences, ensuring efficient service booking approvals, and maintaining precise administrative activities.

A family run specialist construction business is seeking a Customer Services Team Member to join their team in Northwich, Cheshire. Responsibilities include handling customer calls, managing diaries, and administrative duties ranging from invoicing to report typing.

Escalates and refers any incidents that require assistance from other internal departments, coordinates the discussions, meetings and updatesAdministrative:* Identify, report, and articulate on current trends and unique client or customer situations to both internal and external parties* Maintai

A well-established business in Stretford is seeking a Customer Service Coordinator for a temporary position. Responsibilities include providing top-notch customer service and managing issues related to deliveries. The role, which offers hybrid working, requires strong customer service skills and the

A leading community equipment services provider in the UK is seeking a Customer Services Coordinator to manage communications with service users and ensure optimal service delivery.

The position involves processing customer orders, managing communications, and providing essential support to the sales team while maintaining high customer service standards. House of Marbles in Teignbridge is seeking a motivated individual for the role of Customer Service Advisor within their Trad

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

A growing organisation is seeking a Turkish‑speaking Customer Service Assistant to join their customer operations team. Manage customer expectations and deliver a consistently high standard of service. Minimum 2 years' experience in a customer service or coordination role.

A well-known global manufacturer in the United Kingdom is offering a role for a Sales Administrator or Customer Service Coordinator. Key responsibilities include reviewing order quantities, preparing invoices, and ensuring clarity in customer service tasks. The position involves processing contracts

The role includes processing sales quotations, maintaining customer relationships, and providing world-class customer service. Candidates must have previous experience in sales administration or customer service, and strong communication and time management skills are essential. A reputable UK compa

A leading equipment rental provider in the UK is seeking a Customer Sites Co‑ordinator to enhance their customer services. In this role, you'll be responsible for ensuring service consistency, managing communications, and handling damage and loss information. Join this FTSE100 company and contribu

Covering all customer service duties at the office, always providing a top experience and service to all clients. Ideally have previous experience in customer service in a similar environment (e. Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for ho

Service and Customer Support Administrator for a 12-month FTC in Manchester, UK. Knowledge of service operations processes is a plus. Responsibilities include coordinating communications related to equipment transactions, resolving customer issues, responding to inquiries, and preparing invoices.

The Global Studies Coordinator (based in the United Kingdom) is responsible for supporting the team of Global Study Managers in the planning and operations of active clinical trial studies. The Coordinator is the main point of contact for patient communications and the management of all patient trav

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R

A confident, approachable personality and a natural flair for customer service. What You ll Be Doing Customer Experience Assistant (Receptionist). As the first and last point of contact for our customers and guests, you ll:.

Special Educational Needs Coordinator (SENCO). We are a dynamic and growing alternative provision tuition service dedicated to supporting children and young people with Special Educational Needs (SEN) and Social, Emotional and Mental Health (SEMH) needs. We are seeking an experienced and passionate

A confident, approachable personality and a natural flair for customer service. We re excited to announce a vacancy for a Customer Experience Assistant to join our brand-new state-of-the-art innovation hub in Workington. What You ll Be Doing Customer Experience Assistant (Receptionist).

Previous experience in a customer service role. My client is a well-established workplace services provider and subsidiary of a major global technology brand. Due to growth within their Customer Support Centre, they're hiring for a.

Experience in customer service, administration, customer support, service support, office coordination, or order processing. Maybe you have worked in customer service and become the person everyone trusts to sort things out properly. Capture performance information and customer feedback to support r

We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. O