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We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Responsibilities: • Maintain high customer services levels in line with company KPIs, • Build effective relationships with clients and assist the team in service delivery, • Preparation of documentation for assignees, • Responsible for data integrity for assignee records, • Filing and uploading relevant assignment documentation to the system, • Assist with regular and miscellaneous reporting, • Serve as the coordinator and owner of the relocation process for assignees, • Administration of mobility policy & logistical support, • Provide support to the team in ad-hoc duties, • Training and support will be provided Key requirements: • 2+ years’ experience in a customer service / coordination position, • Excellent customer service, organisation and multi-tasking skills, • Experience in the Relocation, Global Mobility or related industry is preferred but is not essential, • Experience travelling and living abroad preferred, • Ability to work with own initiative as well as part of a team, • Excellent analytical skills and attention to detail and thrives in a fast-paced working environment, • Strong organisational skills, proactive approach, • Ability to prioritise workload and meet deadlines, • Enthusiastic, keen to learn and adaptable to new administrative processes, • Competent IT user of Microsoft Office, particularly Excel and Word, • Fluent English & German required

Solar PV as well as other areas of the energy space. We specialise exclusively in providing end-to-end, on-roof and ground-mount solar PV solutions, with and without battery storage, to SME’s and smaller Corporates, exclusively in providing solutions to SME’s and smaller Corporates. We are a growing business, and we are looking for a proven, experienced commercial Solar PV Project Manager to join our team to complement and inspire our established support, design, and delivery team members. The Project Delivery Manager will play a key role in leading, planning, execution and delivery of commercial solar PV projects, primarily across England and Wales. The role has responsibility for delivery of projects from start to finish, ensuring they are completed on time and within budget. Duties include managing resources, identify and mitigate risks, working closely with our internal support teams to achieve project goals. while tracking progress, reporting on performance, and make necessary adjustments to plans as needed. The Project Delivery Manager will be our key on-site presence with close liaison with the customer as well as our on-site coordinator and manager of all third party service providers including install partners. You must be knowledgeable in every aspect of the project lifecycle. You will need to be experienced in initiating projects, planning, delegating, managing and risk mitigating while being responsible for managing resources, timelines, budgets, and communications with team and sub-contractors to ensure projects are completed on time and within scope. The role encompasses project delivery across a range of technologies but initially, the core focus will be on Solar PV projects for SME’s. • Planning and Development: Defining project scope, goals, and objectives; developing detailed project plans; and establishing timelines and budgets. • Resource Management: Identifying, recruiting, and managing project teams; allocating resources effectively; and ensuring availability of necessary tools and equipment. • Risk Management: Identifying potential risks, developing mitigation strategies, and monitoring risks throughout the project lifecycle. • Execution and Monitoring: Overseeing the execution of project activities; monitoring progress against the plan; and adjusting as needed to ensure timely and successful completion. • Reporting and Communication: Preparing regular progress reports; communicating project status; and managing client relationships. • Quality Assurance and System Validation: Ensuring that project deliverables meet high quality standards and requirements. Both at pre-installation/design stage and at every stage of on-site delivery. • Budget Management: Managing project budgets, tracking costs, and ensuring adherence to financial constraints. • Problem Solving: Identifying and resolving issues that may arise during the project lifecycle. • Team Leadership: Motivating and leading project teams, fostering collaboration, and providing guidance and support. Requirements: Essential: • Experience of Project Management with proven success delivering commercial solar projects ranging from 20kW to 1mW+, • Strong knowledge of engineering, procurement, and construction practices within the renewable energy sector., • Working knowledge of Solar PV development and certification requirements and regulations., • Familiarity with, develop and optimise system layouts and configurations using specialised design software (e.g., Open Solar, PVsyst, Helioscope, AutoCAD, or similar tools), • Proactivity and problem-solving attitude, with strong leadership, organisational, and communication skills, • Ability to work independently and as part of a team., • Proficiency in English both written and verbal. Desirable: • Bachelor’s degree in Engineering, Construction Management, or related field preferred., • Excellent IT skills particularly MS Excel/Word/Project and PowerPoint., • Appropriate professional Project Management qualifications., • Experience of working within a multi-disciplinary engineering environment., • Ability to produce and review technical reports for clients, so attention to detail is paramount. What we can offer you; • A genuine career opportunity as part of an excellent team., • Comprehensive Management support, • First class administration support, • Excellent pre-project and post-project technical support, • Support towards gaining professional Project Management qualifications

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

Group Billings Senior Job type – Full time, 40 hours per week Contract type – Permanent Hybrid working – 2 days office – 3 days working from home (after successful probation) Location- Guildford, Surrey Closing Date: 17th August 2025 About us K2 Corporate Mobility is a leading B2B provider of comprehensive global mobility services to multi-national companies relocating their most valued employees. We manage and broker services through our global partner network and operate as a true business partner – an extension of our clients’ HR functions. We uniquely provide genuine single point of contact accountability for HR teams and assignees throughout the international relocation process. Headquartered in Guildford, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. Our skilled teams deliver international mobility support to blue chip clients across all continents, supporting HR teams in over 15 industries- from financial services to global retailers. We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be. K2 has the unique family feel, and the successful candidate will not just be joining a company, but also the K2 Family. Why we need you.. At K2 Corporate Mobility, we believe that our people are our greatest asset. We are looking for a dedicated and detail-oriented individual to join our team as a Group Billing Senior. Your expertise in billing operations, combined with your ability to mentor and guide a team, will be crucial in ensuring our billing processes are accurate and efficient. You will be joining a dynamic and collaborative team that values innovation, precision, and a strong sense of ownership. If you are someone who thrives in a fast-paced environment, has a keen eye for detail, and is passionate about delivering exceptional service, we would love to have you as part of the K2 family. Therefore, if you possess the K2 family spirit and ethics and has the necessary skills to perform the above role as detailed in the experience section, please apply submitting a CV and covering letter. More information can be found at: _ If you want to know more about our people and culture visit our LinkedIn and Twitter pages #K2corporatemobility The Role The Group Billing Senior is responsible for supporting the Group Billing Manager on delivering monthly billing targets. This involves supporting and guiding the team as well as providing training where required. Ensuring the team are meeting required KPI’s Reporting to the Group Billing Manager, the Group Billing Senior will work and support various key stakeholders to ensure service delivery is being met. Providing reports and updates on a regular basis Main Duties and Responsibilities • Supervise and manage day-to-day billing operations to ensure accuracy and compliance with company policies., • Review invoices for completeness and accuracy and generate complex billing clients regular reporting, • Act as a first point of escalation for complex or non-standard invoicing cases, • Reconcile billing discrepancies and resolve customer billing issues promptly., • Collaborate with internal teams, including Finance, Sales, and Customer Service, to ensure seamless billing processes., • Develop and implement best practices to streamline billing procedures., • Maintain standard operating procedures (SOPs), client-specific billing instructions, and training materials, • Train and mentor Billing Coordinator staff, providing guidance and support as needed., • Prepare and analyze billing reports and provide insights to management., • Ensure compliance with applicable laws and regulations related to billing and financial reporting., • Provide supporting documentation for auditors Experience: Skills /Abilities & Knowledge • Strong billing experience in a multi-client or multinational environment, • Attention to detail and a strong sense of ownership over invoice accuracy, • Interpersonal skills., • Able to manage workload independently and act as a mentor to junior team members., • Ability to communicate effectively face to face or in writing and able to adapt your communication style relevant to the level., • Ability to motivate oneself, other individuals (within the team and the wider K2 family) & the team., • Effective organisation and delegation skills., • Forward planning and strategic thinking, with the ability to realize objectives into fruition., • Commercial awareness., • Ability and knowledge of mentoring, to bring the best out in individuals., • Knowledge of credit control., • Knowledge of general accounting procedures., • Ability to meet deadlines., • Adaptable to change and works well under pressure. Training and Education • Experience in the complex billing environments with global operations., • Knowledge of financial regulations and compliance standards., • Proficiency in Microsoft Excel and other financial analysis tools. Benefits 25 days annual leave increasing with years of service Birthday leave Enhanced Maternity & Paternity pay Remote working policy Private Medical Insurance after 1 years’ service Death Inservice (x4 times salary) Electric Car scheme Role related Bonus Company Cash Plan Great Place To Work® Boilerplate At the beginning of 2025, K2 was recertified globally as a Great Place To Work®. _ is the global authority on workplace culture. To obtain the Great Place To Work® accreditation, a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose, can contribute new ideas, and is able to access the resources that they need to thrive in their role. As part of the Great Place To Work® certification, companies are scored within areas including trust, values, and leadership. K2’s Trust Index score is 90%, our Values score is 88%, and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures, inspires and challenges our people, giving them everything they need to perform at the highest level. The result? A passionate team, perfectly positioned to deliver an exceptional customer experience. K2 are a Disability Confident Committed Employer. Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work. Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work. All candidates require proof that they have the right to work. Satisfactory references will be required and undertake a pre-employment health check. Please contact the HR team at _ if you need reasonable adjustments to participate in the recruitment process. We look forward to hearing from you.

Sales Co-ordinator Manchester - Hybrid Hours - Monday to Friday 37.5 hrs Salary - £27,000 Are you a detail-driven organiser who thrives in fast-paced environments? Do you love being the behind-the-scenes hero who makes sure everything runs smoothly? We’re working with a forward-thinking technology company that's redefining how tech meets human connection. With a people-first mindset, they’re on the hunt for a Sales Coordinator who will play a vital role in supporting their internal sales team, delighting customers, and keeping operations tight and on track. About the Role .... You’ll be the right hand to a dynamic group of Account Managers, helping to create seamless customer experiences. From preparing quotes and managing vendor relationships to supporting tenders and system admin, your organisational superpowers will help bring calm and clarity to a busy sales environment. You’ll receive full training, hands-on mentorship, and plenty of opportunity to learn, grow, and make your mark within a supportive and collaborative team. Key Responsibilities • Prepare and follow up on customer quotes, • Liaise with vendors and suppliers for pricing and updates, • Process purchase orders and handle related queries, • Support tenders, contracts, and admin processes, • Maintain and update internal systems (NetSuite experience a plus!), • Engage with customers via phone and email when required, • Collaborate with internal teams and partners to drive results What You’ll Bring, • Strong organisation and time management skills, • Ability to stay calm under pressure and juggle multiple priorities, • Friendly, people-first mindset and team spirit, • A proactive, can-do attitude with a hunger to learn, • Tech-savvy and comfortable using new tools and systems, • Detail-oriented with a focus on accuracy and efficiency What is on offer?, • Work as part of a company where people come first, • Enjoy a supportive, training-focused environment, • Work with tech that’s making a real difference, • Thrive in a culture that values collaboration, care, and growth, • Remote/hybrid work pattern If you are ready to bring your coordination skills to a company that values people just as much as performance then apply now and take your next step in a role where your attention to detail and passion for service will truly shine.

SALARY: £35,000 - £40,000 D.O.E HOURS: 37.5 hours per week, Monday - Friday LOCATION: Albert road/Avonmouth, Hybrid working Contracts & Materials Coordinator About Bristol Waste Company: What we do is important – we’re here to keep Bristol, and beyond, clean, and safe. We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council. Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Purpose of the role: To assist with the delivery of the waste operations and treatment services through the management, supervision and administration of various contracts. To assist with key data management and data reporting, budget monitoring and forecasting, along with management of the weighbridge systems. Key Responsibilities: • Supporting Material Sales Manager in all aspects of material offtake contract management arranging for the safe and cost-effective transfer and treatment of wastes, • Assisting with contractor monitoring and management, processing of contract and other payments, recording and manipulation of data., • Continuous updates and records maintained across all site weighbridges on internal system (Weightron), • Assist in the management and control of the weighbridge system, including monitoring of waste flows, data interrogation and manipulation, reporting, database administration, financial reconciliation, customer and user management., • Assist with key data management to include the collation and interrogation of data from internal and external sources, forecasting, data manipulation and presentation of data., • Assist in the preparation and production of waste contract documents and specifications, selection of tenderers, tender invitation and evaluation., • Assist in the sale and supply of materials, including market analysis and monitoring, engaging the market for prices, arranging collections, administering payments, general record keeping and administration., • Assist with budget monitoring, control and forecasting., • Keep abreast of waste management legislation, • Deputise for Materials Sales Manager as required., • Regular Duty of Care visits to our material processors are completed in accordance with our BMS (Business Management System) Essential Requirements for the Role: • Minimum of 3 years contract management and contract administration experience, • A degree or equivalent experience, • A full UK driving license, • Knowledge and experience in weighbridge applications to include data base management, user access control, billing functions, reporting and analysis, • Experience of contract management in a waste environment, • Knowledge of relevant waste legislation, • Ability to analyse complex information and present it logically, • Excellent data interrogation skills, • Excellent and effective written and verbal communication skills, • Organised and self-motivated with the ability to work with minimal supervision, • Excellent organisational and time management skills, • Able to liaise and work with multi-disciplinary teams, colleagues and stakeholders, • Numerate, computer literate and excellent attention to detail, with practical experience of Microsoft Office products, in particular Word and Excel, • Able to pick up on systems management is critical in this role Full Job Description can be provided upon request. Our Benefits: • Annual leave package of 25 days plus 8 bank holidays., • Employer contribution of 5% into the company pension scheme., • Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business., • Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues., • Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme., • Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser., • Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent., • We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. Everyone belongs: At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: • Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications., • Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply., • If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion. Contact us: Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position: • recruitment@bristolwastecompany.co.uk, • 0117 440 6676 Thank you for your interest in joining Bristol Waste Company.

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

The Opportunity: Are you a recent graduate with a sharp eye for detail, a passion for organisation, and an interest in commercial operations? Nigel Wright Group is supporting their UK-based technology client in the search for a proactive and detail-oriented interim Sales Operations Coordinator. This role will support their Sales and Finance teams in managing customer contracts and streamlining post-sale processes. This is an exciting opportunity to gain hands-on experience in a fast-paced, tech-driven environment, working at the heart of the order-to-cash process. You’ll play a key role in supporting contract administration, order documentation, and cross-functional collaboration, all while developing valuable skills for a career in sales operations or commercial support. Role Profile: • Assist in the creation and preparation of new and renewal order forms, • Generate and process customer order documentation with accuracy and efficiency, • Upload contracts to e-signature platforms (e.g., DocuSign, PandaDoc) and track progress to completion, • Maintain accurate contract records and update CRM systems with key agreement details, • Support the creation and filing of MNDAs and other sales-related agreements, • Work closely with Sales, Finance, Legal, and Customer Success teams to ensure documentation accuracy and compliance, • Contribute to internal process improvements and documentation initiatives, • Participate in onboarding and training on CRM and sales tools, • Identify opportunities to enhance workflow efficiency and support continuous improvement Person Specification: Essential: • A recent graduate (any discipline) with strong organisational and communication skills, • Excellent attention to detail and a process-driven mindset, • A proactive, customer-centric approach and a willingness to learn, • Comfortable working with digital tools and managing multiple tasks, • Strong written English and time management skills Desirable: • Experience with Salesforce, DocuSign, or similar platforms, • Basic understanding of business operations, customer service, or sales workflows, • Interest in SaaS, technology, or legal/contract administration, • Background in a recurring revenue model company is a plus Other Information: Please note: This is an interim position with an immediate start preferred. Ideal for candidates who are available at short notice and looking to gain valuable experience in a dynamic commercial environment.

We are recruiting a remote working, Multi-lingual Customer Support Coordinator,fluent in Italian, German & English. Our client is a market leader within the music industry. Paying a salary of £30,000 to £32,000 the London Headquarters is growing rapidly and requires candidates seeking a temporary, full time Customer Service Advisor role. The role is fully remote but does require occasional visits to their central London offices. The business creates and innovates products and services for DJ’s, Musicians, Clubs and the music community. This is a fabulous opportunity for candidates with an interest in music and DJ's to join a prestigious international organisation. Fluency in Italian, and German is essential. Within the Customer Support team, the Multi-lingual Customer Support Coordinator will help resolve client queries/issues in relation to products and ecommerce sales received either by telephone, email or other channels. Duties & Responsibilities: • Handle incoming customer enquiries in relation to products or ecommerce sales, • Responsible for assigned customer service tickets, • Following the internal procedure for customer service operations and meeting its service level goals, • Where necessary liaise with other internal departments and third-party service providers, • Identify customer queries which require a high level of technical expertise, • Initiate the process for ecommerce returns Skills & Experience : • Multi-lingual, fluent in Italian, German & English, • Experience using Zendesk or other relevant customer service systems, • Technical customer service experience is essential, • Proficient in all Microsoft Office packages, • Knowledge or interest in DJing and music would be an advantage, • Additional languages would be an advantage Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities. Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Description About us: Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The opportunity: In this role you will be working to support major projects and programmes across our military/defence, public sector, specialist accommodation, or leisure customers. As the Project Coordinator, you will work with the programme managers and project managers to ensure that we are implementing on time and to budget, as well as suggesting effective solutions. Key areas of focus: Joining our Implementation teams, you will be responsible for supporting the projects and programmes in areas such as governance, ordering and buying, and supplier and partner coordination to ensure we complete work on time and to budget. Your day to day role will consist of the following responsibilities, and you may be required to carry out further responsibilities at the company's discretion: • Creation of structured documents and project plans in conjunction with Project Managers, in line with project objectives & timelines;, • Working with project managers and colleagues across the business to track progress against key deliverables; Creation of internal and external reports and dashboards, and attending governance meetings when required to report on progress; • Monitor cost tracking against project budgets, including reporting on project spend;, • Working with various project stakeholders (internal & external) to support in scheduling of project meetings;, • Supporting project managers in the completion of lessons learned reviews post implementation and manage actions through to completion;, • Handling customer queries, providing appropriate solutions and alternatives within the expected timeframe and following up to ensure resolution. About you: You will be a dynamic, self-motivated professional with the ability to engage internal and external stakeholders confidently in order to get the job done. You value detail and are able to organise and execute detailed plans effectively. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • Is a good communicator with ability to provide detailed and concise progress reporting internally and to the customer., • Has the ability to work under pressure, to tight deadlines., • Is proactive and driven, if they see a task that needs to be completed they will take ownership., • The ability to pass a DBS security check, or for certain projects a higher level clearance. Your experience: • Proven experience in a project coordinator or PMO type role., • An understanding of the principles of project delivery., • Very familiar with Microsoft Office., • Ability to engage and learn the use of new software tools to manage implementations. It would be nice to also have… • Knowledge of the telecommunications industry, especially of internet service providers and managed services., • Experience working to deliver in military/defence, public sector, specialist accommodation, or leisure environments., • Certifications in programme and project management (e.g. MSP, Prince2) are desirable. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

Position Title: Retreat and Guest Relations Manager Salary: Up to £33,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at YO62 Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: • 2 x Retreat Coordinators, • 1 x Event Coordinator, • Volunteers within Retreats & Events Closing date: Wednesday 29th July 2026 (may close sooner depending on volume of applicants) About us We are home to the UKs largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. The Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Communitys charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team then this is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for the Trust • Provide a first point of Benedictine welcome to all guests, visitors and enquirers., • Working closely with the Monastic Lead, manage and implement the annual programme of retreats., • Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests., • Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events., • Oversee guest arrivals, check-in/check-out processes., • Oversee the provision of a Benedictine welcome to all group and event visitors., • Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors., • Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements., • Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction., • Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 1. Team Leadership & Management • Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience., • Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Communitys aims., • Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings., • Participate in all Trust team meetings appropriate to the Role of Guest Relations Manager., • Lead regular team meetings for the management of the teams workload and the delivery of efficient and proactive guest support services., • Conduct regular performance reviews to develop the skills and personal development of the Coordination team members., • Lead or arrange training for team members, appropriate to their role., • Set clear performance targets for retreat and event bookings., • Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trusts Policies and Procedures. 1. Reservations & Revenue Management • Manage the booking calendar for the Trust., • Oversee all individual and group retreat reservations., • Oversee the coordination of all group tours bookings., • Optimise room occupancy and venue space utilization., • Handle complex customer enquiries and escalations efficiently., • Process invoices, deposits and final billing reports accurately., • Track and report on key KPIs., • Present monthly performance summaries and guest feedback analysis. 1. Conferences, Concerts & Events Management • Serve as the primary contact for all external hire arrangements., • Negotiate contracts, rates and terms for corporate conferences and events., • Coordinate ticketing, seating plans and logistics for events and concerts., • Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events., • Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 1. Customer Experience & Quality Control • Ensure the Benedictine charism of Hospitality is at the heart of the guest experience., • Create a warm, welcoming, professional Benedictine guest experience for all guests., • Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis., • Ensure special guest requirements and dietary needs are logged and delivered., • Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience. About You • Previous experience in a similar role, • Strong leadership and team management skills, • Be a team player, flexible and reliable with a can-do attitude, • Excellent guest service and communication abilities, • Good organisational skills with excellent attention to detail, • Strong problem-solving skills with the ability to manage multiple priorities., • Own transport required, • Experience working in a heritage, visitor attraction, or faith-based setting, • Interest in history, heritage, or monastic tradition, • Calm, approachable, and professional manner, • Respect and support for the spiritual and historic nature of the Abbey, • Ability to work in a sometimes quiet, reflective environment Working Conditions • Includes weekends, bank holidays, and occasional events, • Fast-paced environment during peak visitor seasons Benefits • Up to 8% employer-matched pension, • Life assurance, • Free lunch during working hours, • Free on-site parking, • 20% discount at the Tea room and Abbey Shop, • Cycle to Work Scheme, • Christmas Closure, • Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow, • Employee Assistance programme, • Retail savings platform, • 50% discount on fitness suite, swimming and other activities at St Albans Centre The Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. JBRP1_UKTJ

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