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Area Coordinator Supervisor / Supervising Telecare Area Coordinator Location: Ashford, Kent (free on-site parking, 10 minutes from Ashford town centre) Salary: Starting from £28,800 Job Type: Full-time, Permanent Working Hours: Monday to Friday, 8:30am - 5:30pm Working Pattern: Office-based with occasional flexibility to work from home Our client is a leading provider of award-winning telecare and assistive technology services to clients across the UK. Due to continued growth, they are looking to recruit an experienced and organised Area Coordinator Supervisor to join their friendly and professional Head Office team in Ashford. This is a varied role suited to someone with excellent customer service, communication, administration, and organisational skills. Reporting to the Service Delivery Manager, you will oversee a team of approximately 10 Area Coordinators and support the scheduling and coordination of around 20 Engineers nationwide. As Area Coordinator Supervisor, you will act as the first point of support for the coordination team, managing day-to-day operational matters and escalating any serious concerns where appropriate. You will also deputise for the Service Delivery Manager when required, supporting with reporting, client meetings, billing, and wider operational responsibilities. The coordination team is responsible for providing administrative and customer support across client contracts, including handling incoming client enquiries, arranging engineer appointments, installations, collections, and fault call-outs. The team also manages engineer schedules and ensures all databases and records are maintained accurately and efficiently. In addition, you will work closely with Stores Management to ensure stock levels and records are maintained correctly, arranging special-order stock when required. You will also liaise with Technical Managers to ensure engineers and technicians remain up to date with administrative procedures and scheduling requirements. Key Responsibilities • Supervise and support the Area Coordination team in their day-to-day duties, • Efficiently plan and manage Engineers' schedules and workloads, • Coordinate engineer tasks, appointments, and diary management, • Provide administrative support internally and to clients, • Maintain databases and records to a high standard of accuracy, • Assist the Service Delivery Manager during busy periods and provide operational support where required, • Deputise for the Service Delivery Manager on designated tasks, including reporting, billing, and client meetings, • Liaise with clients regarding updates, appointments, and general queries, • Support Engineers with operational and scheduling queries, • Work closely with the Finance team to provide information required for invoicing and assist with month-end billing queries, • Act as the first point of contact for complaints, resolving or escalating issues as appropriate, • Complete Return to Work meetings when required, • Produce monthly supervisory reports for the coordination team, • Conduct regular recorded check-ins with new starters throughout their probation period, • Chair or co-chair Coordination Team meetings, • Coordinate van checks in liaison with the Stores team, • Maintain effective communication with Stores and Technical Management teams, • Provide cover as an Area Coordinator when necessary, • Participate in ongoing training to ensure client service standards are consistently achieved What you will bring: • Previous Supervisory team experience ideally in a scheduling role., • Excellent attention to detail, understanding the importance of accurate data entry, administration, appointment scheduling., • Confident and polite telephone manner., • Assertive, able to work quickly and efficiently in a busy, fast paced environment., • Strong MS / computer skills, • A positive can-do attitude and excellent team and work ethics., • Being an ambassador for the business , a professional approach is essential! Benefits: • A business that provides a feel-good factor in all you do!, • Company pension, • Cycle to work scheme, • Free on-site parking, • Health & wellbeing programme, • Sick pay, • Store discount EXEHP

Care Coordinator – Ashford - £16.14 per hour Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards We’re on the hunt for a Care Coordinator to join us in our DCA Office in Ashford. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! As a Care Coordinator with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality. This is an amazing role for someone who is looking to really make a difference to the lives of others. We’re interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service. Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references

Are you a highly organised individual with a passion for customer service and administration? Would you like to work in a small quiet office, in a rural countryside location? If so, we have the perfect opportunity for you! Job title: Customer Scheduling & Administration Coordinator Location: Near Ashford, your own transport is required due to the location of our client Salary: £26,000 - £28,000 Hours: 37.5 hours per week, Monday to Friday, 8:30am - 4:30pm or 9am to 5pm (our client is flexible with hours) Start Date: May 2026 Hybrid: 1 day a week working from home, once fully trained and after completing your probationary period. Annual leave: 28 days holiday - which includes all bank holidays and time off between Christmas and the New Year - plus one additional day for employees who attend the company charity fund raising day Your key responsibilities would be: Calling customers to arrange survey appointments and installation dates Managing and coordinating multiple diaries, including staff holidays Preparing, updating, and processing installation administration Maintaining accurate records and updating internal systems Providing day‑to‑day administrative support to the Office Manager and Director Handling customer queries politely, professionally, and efficiently Assisting with general office duties as required You'll be the perfect candidate for this job if you have the following: An Administration NVQ/Diploma would be advantageous but is not essential. Previous experience in office administration is essential. Proven diary management/scheduling experience is a must! Confident in using Microsoft Excel and Microsoft Office Suite. Exceptional communication skills and a professional telephone manner. Strong organisational abilities with a keen attention to detail. Capacity to work independently and handle pressure when necessary. A friendly, polite, and customer-focused attitude. Next steps: If you'd like to work in a quieter office, all while utilising your skills, then please apply today! Our client can interview immediately. Alternatively, if you know someone who may be suitable for this role please share their details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Elite Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We're dedicated to delivering the best possible standards in design, build quality, and service for our customers. The aim of the role is to provide a professional, positive and enthusiastic service to our customers. Provide an excellent Customer Journey process – Including courtesy calls, site pr

The company is known for its commitment to delivering quality products and providing outstanding service to its customers. Processing orders from UK customers and coordinating with our Logistics partners to ensure customer requirements are met. Managing the order to invoice process ensuring on-time

Are you highly organised, customer-obsessed, and thrive in a fast-moving environment? House of Decant is looking for an Operations & Customer Service Coordinator to join the team. Operations & Customer Service Coordinator – House of Decant £30,000+. Own all customer service across email, live cha

OA is looking for an experienced Customer Services Coordinator to join their well-established client in Biggleswade. The role involves providing high-quality customer service, managing estimates and orders, and coordinating workshop jobs. Essential qualifications include B2B customer service experie

As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. To deal with customer service matters received by email or phone, and address customer issues in a p

Michael Page is seeking a logistics professional to manage the order to invoice process for its clients in the UK.The role includes coordinating deliveries with 3PLs and addressing stock issues while seeking improvements in logistics processes.The ideal candidate will have strong organizational and

This TEC service provides the assessment of service users’ care technology needs all the way through to the installation, maintenance and review of technology equipment. Experience in a similar, busy and fast‑paced customer service environment. Relevant telephone‑based customer service experie

Muirhead Avionics (AMETEK MRO) is seeking a Customer Service Administrator to deliver high-quality support while managing administrative processes linked to repair operations. A background in customer service or administration is essential, with preference given to candidates with aviation knowledge

A well-known global manufacturer in the United Kingdom is offering a role for a Sales Administrator or Customer Service Coordinator. Key responsibilities include reviewing order quantities, preparing invoices, and ensuring clarity in customer service tasks. The position involves processing contracts

As an Outsource Coordinator, you will play a key role in delivering excellent customer service while finding effective rental solutions for customers both within and outside traditional operational areas. Previous experience in vehicle rental, customer service, logistics, or a similar operational en

This role involves supporting Service Planners, handling customer queries, and coordinating logistics for service delivery. Record UK Ltd is seeking a Service Planner Assistant in South Yorkshire, England.

BCT Resourcing is seeking a Customer Service Advisor/Coordinator to work remotely from Greater London. The ideal candidate must possess excellent customer service and communication skills, be computer literate, and have good attention to detail.

Wolverine Worldwide seeks a Customer Account Coordinator in Greater London. The ideal candidate will have a minimum of 2 years in customer service and strong communication skills. This role requires fluency in French and involves processing orders, managing customer accounts, and liaising with vario

Bandai Namco Amusement Europe Ltd in Greater London is seeking a logistics operations specialist to produce records on customer specifications and manage sales orders.

A leading equipment rental provider in the UK is seeking a Customer Sites Co‑ordinator to enhance their customer services. In this role, you'll be responsible for ensuring service consistency, managing communications, and handling damage and loss information. Join this FTSE100 company and contribu

The Global Studies Coordinator (based in the United Kingdom) is responsible for supporting the team of Global Study Managers in the planning and operations of active clinical trial studies. The Coordinator is the main point of contact for patient communications and the management of all patient trav

A leading manufacturer in the UK is looking for a customer service coordinator to handle inquiries and coordinate tasks with engineers, suppliers, and customers.

We’re looking for a proactive and customer-focused individual to join our team as a Customer Service Coordinator. As a Customer Service Coordinator, you’ll be at the heart of our operations, ensuring customer orders are processed accurately and efficiently. This is a varied role that combines cu

Customer Service Coordinator (Sales Administrator) page is loaded## Customer Service Coordinator (Sales Administrator)remote type: Site Basedlocations: Belpertime type: Full timeposted on: Posted Todayjob requisition id: R-13604About the roleThe DS Smith customer service team are a dyn

Job Search Place Limited is seeking a motivated Customer Service Administrator for their Nailsworth office in Gloucestershire. This role involves processing sales orders, assisting customers, and general administrative duties. A contributory pension and healthcare after one year of service are inclu

As an Outsource Coordinator, you will play a key role in delivering excellent customer service while finding effective rental solutions for customers both within and outside traditional operational areas. To maintain our uncompromising focus on customer service and to provide additional mobility opt

As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. This position requires a strong focus on customer s

As a Customer Service Coordinator for the Primary Ocado operation you will be responsible for producing reports to daily and weekly deadlines, ensuring accuracy of all data input and highlight relevant issues to on duty Team Managers. Ensure all delivery discrepancies are correctly recorded and comm

We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. Delivering excellent customer service while maintaining professionalism and empathy in sensitive conversations. Previous exp

Speedy Hire Plc is looking for a Service Co-ordinator in Erith to manage mobile Service Engineers' schedules and ensure excellent customer service. You'll interact with customers, process orders, and resolve service issues. Ideal candidates will have a strong customer focus, excellent organizational

OA are currently looking to recruit for an experienced Customer Services Coordinator to join a well established client based in Biggleswade. Duties of a Customer Services Coordinator:. Handle RFQs, follow-ups, and customer communications to drive efficient service delivery.

Huntress is seeking a Customer Service & Logistics Coordinator for a 12-month maternity cover role based at Stockley Business Park, Uxbridge. Ideal candidates will have experience in logistics/customer service, strong IT skills, and the ability to resolve issues effectively. The role is vital in del

Ensign-Bickford Aerospace & Defense in the United Kingdom is seeking a dedicated customer service professional to manage customer queries and support relationships. The ideal candidate will have experience in a customer service environment, excellent organizational skills, and proficiency in Microso

A recruitment agency is looking for a Customer Service Administrator to join their team in Central Canterbury.

A friendly demeanor and customer focus are essential to thrive in this supportive team environment.

Tru Talent is seeking a Customer Service Administrator in Bournemouth. This full-time role involves answering operational calls, managing accounts, and supporting customer service operations. The ideal candidate should have previous administration and customer service experience, strong communicatio

NES Fircroft is recruiting for a Service Coordinator in Stonehouse, Gloucester for a duration of 12 months+. This role involves managing customer communication, booking instruments for repair, and assisting with stock control. The ideal candidate should have experience with Microsoft Office, be cust

Veolia | UK is looking for a Senior Service Coordinator (Transport) based in Derby. This full-time role involves assisting the Operations Manager and coordinating service delivery while ensuring compliance with transport regulations. The ideal candidate should have experience in a customer-centric e

Are you a dependable and motivated individual looking for a role where your customer service skills will truly make a difference? Our respected client in Hinckley is seeking Customer Service & Installation Coordinators to join their team on a temporary basis. No qualifications required however prove

DS Smith is seeking a Customer Service Coordinator based at our site in Belper, United Kingdom. This full-time role involves managing customer orders, coordinating artwork, and resolving complaints to ensure customer satisfaction. Ideal candidates will have experience in a customer-facing role, exce

Customer Service & Logistics Coordinator. A well-established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. Manage customer queries and complaints relating to spare parts and after-sales service.

TVS Supply Chain Solutions is seeking a Service Delivery Coordinator to manage customer service operations at our Chorley Head Office. Candidates should have experience in customer service and problem-solving abilities. Responsibilities include handling customer queries, managing CRM data, and coord

You’ll gain exposure across customer service, logistics, planning, performance reporting, and continuous improvement, with clear routes to develop into areas like customer service supervision, inventory/stock roles, inventory control, or planning. If you’ve worked in customer service, supply cha

Ovia Group is seeking a dedicated Administrative Support professional to join our Customer Service team in Tamworth. The ideal candidate will focus on detail and has a proven background in customer service or administration.

Mole Valley Farmers Limited is looking for a Customer Service Coordinator in Huntworth Mill. The ideal candidate will have experience in customer service, be detail-oriented, and possess strong communication skills. This full-time permanent role emphasizes delivering exceptional service while coordi

PHSGroup is seeking an Operations Coordinator focused on customer service in Hayes. This role involves coordinating daily service routes, managing customer queries, and supporting drivers to ensure outstanding service delivery.

The role involves planning customer appointment bookings, managing communications, and ensuring high levels of customer service.

Harrison Scott Associates is seeking a Customer Services Representative. The role involves close liaison with sales teams and clients for estimating, booking work, and managing customer accounts.

We're looking for a confident and well‑organised Customer Service Desk Coordinator to join our Customer Services team at our Alarm Receiving Centre in Bristol. Consistently delivering a high standard of customer service. Experienced with at least 2 years in an admin or customer service role.

Vistry Group is seeking a Customer Service Coordinator for their Warrington office to manage customer inquiries and coordinate with subcontractors. Responsibilities include resolving customer service issues, issuing contractor instructions, and ensuring compliance with service level agreements. The