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Express Speed Logistics Ltd
Customer Service Manager
2 months ago
Full-time
Ashford
We are seeking a motivated and dynamic Manager to join our team. This role is ideal for someone with strong sales and customer service experience. Key Responsibilities:  Identify and develop new business opportunities with potential clients  Manage after-sales service and ensure high levels of customer satisfaction  Coordinate transport operations and ensure timely delivery of cargo  Liaise with airlines and stakeholders to ensure smooth and timely customs clearance Requirements:  Proven experience in sales and business development  Strong communication and client relationship management skills  Ability to coordinate with multiple teams and external partners  Knowledge of cargo and customs processes is an advantage  Self-motivated, proactive, and able to work under pressure
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