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About the Company \n \n Our 33 industrial sites, 12,000 employees and sales in more than 100 countries put us in close contact with customers and suppliers everywhere in the world. We combine the strengths of global strategy with the hands-on expertise of local teams to manufacture and design products and services suited to local customer needs and trends. Entrepreneurship is part of Tarkett’s DNA: continuous flooring innovations and acquisitions have marked our 140-year history. Today we continue to foster an entrepreneurial mindset to leadership, empowering our teams and encouraging agility and accountability in decision-making \n \n About the Role \n \n The Claims Coordinator plays a vital role in managing customer complaints and product-related claims efficiently and consistently. You will act as the central point of contact for investigating issues, coordinating with internal teams, and ensuring customers receive timely updates and resolutions. This role helps identify recurring product concerns, supports continuous quality improvement, reduces business risk, and maintains customer confidence by ensuring complaints and claims are handled professionally and in line with company procedures. The position plays a critical role in delivering excellent customer service, maintaining accurate records, supporting claim resolution processes, and providing administrative support to the wider team. \n \n Responsibilities \n \n\n • Claims Administration\n, • Manage customer claims through SAP, CRM, and other business systems.\n, • Register, track, update, and close claims in accordance with company procedures.\n, • Maintain accurate claim records, documentation, photographs, correspondence, and supporting evidence.\n, • Monitor claim progress and ensure timely follow-up with relevant stakeholders.\n, • Produce reports and claim status updates as required by management.\n, • Processing Customer incentive discounts.\n, • Returns Management\n, • Coordinate product returns.\n, • Arrange product returns using approved logistics platforms.\n, • Coordinate product collections and returns between customers, warehouses, and transport providers.\n, • Track return shipments and ensure completion of associated documentation.\n, • Support the investigation process by ensuring returned materials are received and recorded correctly.\n, • Customer & Internal Coordination\n, • Act as a primary point of contact for customer enquiries relating to complaints, claims, returns, and technical service administration.\n, • Liaise closely with Customer Services, Sales, Finance, Warehouse, Transport, and technical teams to ensure efficient resolution of issues.\n, • Maintain regular communication with customers regarding complaints, claims and return progress.\n, • Escalate issues requiring technical assessment or management intervention where appropriate.\n, • Support the delivery of a positive customer experience throughout the claims process.\n, • Financial & Administrative Support\n, • Work closely with the Finance team regarding claim settlements, credits, returns, and associated transactions.\n, • Ensure claim-related financial documentation is completed accurately and promptly.\n, • Assist in the preparation of monthly and ad-hoc reports relating to claim costs, return volumes, and service performance.\n, • Maintain accurate data within company systems to support reporting and analysis.\n, • Technical Services Support\n, • Provide administrative support to the Technical & Sustainability team.\n, • Assist with scheduling inspections, sample tracking, testing administration, and documentation management.\n, • Support the preparation and distribution of technical reports and customer communications.\n, • Maintain technical records and filing systems in line with company procedures.\n, • Continuous Improvement\n, • Identify opportunities to improve claim handling, return processes, and customer service efficiency.\n, • Support implementation of process improvements within claims and technical service functions.\n, • Assist in maintaining data quality and reporting accuracy across business systems.\n\n \n Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best. \n

Internal Sales Executive / Internal Sales Engineer / Technical Sales Support required to join a leading engineering supplier.The successful Internal Sales Executive / Internal Sales Engineer / Technical Sales Support will be responsible for generating new business, developing existing customer accounts and supporting continued sales growth across OEM, distributor and industrial customers.The Internal Sales Executive / Internal Sales Engineer / Technical Sales Support will ideally have previous B2B sales experience within the instrumentation industry, with experience selling products such as pressure, temperature, level or related measurement products. Just be commutable to Ashford.Package£35,000 - £45,000Bonus schemeCompany pension schemeAdditional company benefitsInternal Sales Executive / Internal Sales Engineer / Technical Sales Support RoleProactively generate new business through outbound telephone sales, prospecting and lead generation.Build and maintain strong relationships with existing and new customers to maximise repeat business and account growth.Provide product guidance and recommendations across a range of instrumentation products, including pressure, temperature, level and related measurement solutions.Prepare quotations, follow up on outstanding opportunities and convert sales leads into profitable orders.Process sales and purchase orders while ensuring customer and opportunity information is accurately maintained within the CRM system.Work closely with sales, purchasing and customer service teams to ensure a high level of customer satisfaction.Contribute towards individual and company sales targets while supporting continued business growth and healthy profit margins.Office based near Ashford.Internal Sales Executive / Internal Sales Engineer / Technical Sales Support RequirementsPrevious experience as an Internal Sales Executive, Internal Sales Engineer, Technical Sales Support, Sales Executive, Technical Advisor, Technical Sales Coordinator, or similar within the instrumentation or valve industry.Strong technical understanding of process instrumentation, sensors, automation, valves, pressure, temperature, level, flow, analytical, or similar engineered products is essential.Proven B2B sales experience, with a track record of developing both new and existing business opportunities.Experience providing pre-sales technical advice, recommending suitable products and delivering after-sales support.Confident preparing accurate quotations and proposals based on customer requirements.Strong relationship-building skills with the ability to develop long-term customer accounts.Experience using ERP or MRP systems would be beneficial.Must be easily commutable to Ashford.TPBN1_UKTJ

Calling all Office Temps! £13ph to £20ph Come and work for the busiest Office Recruitment Agency in Ashford! We are the most experienced team of recruiters with a combined over 75 years of experience recruiting across the South East of Kent. We have new vacancies coming in every day from the very best employers in Ashford, Maidstone, Canterbury, Folkestone and Dover. To be considered for these Temporary vacancies you need to be registered with Office Angels, ready to start work straight away. Temporary vacancies available at the moment include: Receptionist Administration Finance - Sales & Purchase Ledger, Accounts Assistant, Credit Control Sales Coordinator HR Administration Business Analyst Customer Service Executive All of these roles are working for excellent companies who we are proud to be working in partnership with and who we can recommend as a great place to work. Temporary roles vary from a 1 day booking through to 12 month contracts or even temp to perm. So if you are out of work and available immediately then temping can be the best next step to kick start your career again. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work Discount schemes Access to Well-being platforms To be considered, ideally you will have some office based experience, or as a minimum strong IT skills and some work history with good references. Apply today to hear about our new vacancies in this week! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

The Global Studies Coordinator (based in the United Kingdom) is responsible for supporting the team of Global Study Managers in the planning and operations of active clinical trial studies. The Coordinator is the main point of contact for patient communications and the management of all patient trav

Responding to new customer enquiries and building strong relationships with existing customers. Experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are right for the company and the customer. A varied and hands on role as a Spanish

You will be responsible for: Managing export operations, including booking creation and shipment coordination Liaising professionally with customers, carriers, overseas offices, and internal teams Managing vessel allocations and ensuring operational requirements are met Supporting key customer accou

Location: Kings Hill / Hybrid Salary/package: £25,949 - £29,614 per annum (DOE) Contract type: Permanent Hours: Full time, 37 hours per week As a Customer Service Coordinator , you will play a key role in supporting customers throughout the full energy contract journey, from initial submission thr

Our client is looking for a Customer Service Coordinator (Supply Chain) to join their Customer Operations team on a 6-9 month fixed-term contract, supporting the team during an important period for the business. The Just Recruitment Group Ltd is currently recruiting for a Customer Service Coordinato

Customer service role handling inbound inquiries about membership, updating details, and general queries via phone, web chat, email, and social media.

Coordinate customer service for new build home owners, managing defects and customer concerns during the warranty period, liaising with contractors and providing updates.

Part-time customer service role managing orders from start to finish, handling inquiries, processing orders, and coordinating with internal teams for timely delivery, with some admin and credit control duties.

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

You will be customer friendly and ensure you give the best service to customers. You will be customer friendly and ensure you give the best service to customers. Meeting and greeting customers into the service reception.

Previous experience in a Service Advisor, Customer Service, Reception, or Automotive role. As a Service Advisor, you will act as the key point of contact between customers and the workshop team, ensuring a smooth and positive customer journey. This role is ideal for someone with excellent communicat

Join our client’s long-established independent garage in Ashford, Kent, as a Service Advisor, a key role that combines excellent customer service with sales expertise to keep the workshop running smoothly and customers satisfied. You’ll work in a modern, well-equipped workshop, providing a welco

Preferably customer service experience from a sports or retail environment. Are you enthusiastic about sports and thrive in a customer-focused environment? We have opportunities as a Sports Receptionist in our Sports Booking department. Lead and educate your Green Team colleagues working in Sports

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You should be efficient, proactive, friendly, and confident

Live for great customer service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time. Treat every customer with the care you’d give gran.

Job title: Customer Service advisor. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Deliver exceptional customer service.

Benefits: Competitive basic salary of £30,000 per annum Bonus scheme with significant earning potential Full training and ongoing development opportunities Career progression within a growing dealer group Company pension scheme Employee discount programmes Life insurance and health & wellbein

Join our client’s long-established independent garage in Ashford, Kent, as a Service Advisor, a key role that combines excellent customer service with sales expertise to keep the workshop running smoothly and customers satisfied. You’ll work in a modern, well-equipped workshop, providing a welco

Location: Peterborough Salary: £32,000 basic OTE: £39,800 with uncapped product bonus Hours: Monday to Friday, 8:00am–6:00pm, plus 1 in 4 Saturdays Ref: 31373 Why Apply? £39,800 OTE with uncapped product bonus 33 days annual leave including bank holidays Staff discounts on n

You will be customer friendly and ensure you give the best service to customers. You will be customer friendly and ensure you give the best service to customers. My client, is seeking a Service Advisor to join their existing team within their busy Service Department.

However successful candidates in the past have come from customer facing backgrounds such as retail, front of house, customer service, waiting staff, hospitality, call centre or any other customer-facing background. Opportunities to strengthen sales and customer engagement skills through client trai

This role sits at the intersection of marketing, sales, service, data and technology, leveraging Salesforce to create a connected customer view and deliver relevant experiences across the lifecycle. Henderson Scott seeks an executive to lead strategy and execution to maximize customer lifetime value

Build strong customer relationships, represent the Voice of the Customer, and manage the complete order-to-shipment process for assigned accounts. Act as the central link between customers, operations, sales, and GBS to ensure customer requirements are fulfilled efficiently and cost-effectively. Col

With over 30 years experience working in the Customer Services sector and over 220,000 satisfied clients, at Simpler Law we pride ourselves on strong internal values, high standards of customer service and a 5-star Trustpilot rating. Due to the continued growth of our company, we are recruiting a cu

You'll have excellent communication skills and experience in a selling/customer service environment. Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle s

Fleet Service Advisor Chippenham Hybrid Working £28,000 - £30,000 + Bonus We're looking for a proactive and customer-focused Fleet Service Advisor to join a fast-paced operation, helping to keep vehicles on the road and minimising downtime for customers. Work towards service leve

The Role As a Commercial Vehicle Service Advisor, you will act as the key link between customers, technicians and the workshop, ensuring vehicles are booked, repaired and returned efficiently while delivering outstanding customer service throughout the process. This role is ideal for someone with p

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Use your natural people skills to stay customer-focused and

As Service Delivery Manager / Service Delivery Coordinator you will be for the end to end coordination and service delivery of their wireless solutions to their client base such as holiday parks, static homes, marinas etc. Service Delivery Manager / Service Delivery Coordinator. Due to their ongoing

The Role As a Customer Service Advisor, you will be the first point of contact for customers, helping them with queries and providing excellent customer service. Are you a confident communicator who enjoys helping customers and solving problems? We are looking for a Customer Service Advisor to join

Engineering Service Coordinator. Engineering Service Coordinator. PPM (planned preventative maintenance), reactive service and installations.

As a Senior Service Advisor, youll be the key point of contact for customers, managing their service journey from initial booking through to vehicle handover. Delivering a high standard of customer service across all service interactions. Promoting additional products and services where appropriate

As a Service Advisor, you will act as the key point of contact between customers and the workshop team, ensuring a smooth and positive customer journey. Join a Team That Values Great Customer Service. This role is ideal for someone with excellent communication skills, strong organisational abilities

Support Services Co-Ordinator 📍 Liverpool | 🕒 Full-Time 💼 Join a fast-paced, customer-focused operations team We’re looking for an organised, proactive Support Services Co-Ordinator to join our clients team in Liverpool. You will be responsible for scheduling and all

Sales & Customer Service Agent. We are seeking a motivated and customer-focused. You will handle inbound enquiries, understand customer needs, recommend suitable travel options and confidently convert calls into confirmed bookings.

As the first point of contact, you will set the tone for exceptional service and ensure that reception operations run smoothly and efficiently at all times. Birthday Day Off after 1 years continuous service.

Employee Assistance Programme, occupational health and wellbeing support services.

You will manage check-ins, bookings, and inquiries while providing exceptional service to support the smooth daily operation of the health club. Birthday Day Off after 1 years' continuous service.

We're looking for an exceptional Service Coordinator to help us make that happen. Working alongside the Service Manager, you will play a key leadership role, helping to deliver high-quality housing and community support services that genuinely transform lives. This is an exciting opportunity to join

Please find all the details below: Job title: French speaking Customer Service Advisor Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £26,000 - £27,000 Start date: Immediate or our client can wait if you require 4 weeks notice Hours: M

No previous sales experience is required – However successful candidates in the past have come from customer facing backgrounds such as retail, front of house, customer service, waiting staff, hospitality, call centre or any other customer-facing background. Opportunities available for an immedia