Customer service manager jobs in GillinghamCreate job alerts

We are looking for great people to join our Customer Operations team as Facilities Team Leaders and help us provide outstanding service to the students who call US Home. You will be able to: * Support the Facilities Manager to build and develop a motivated, engaged, and high-performance team *

A leading betting and gaming company is looking for a Retail Customer Service Manager in Chatham. You will deliver outstanding customer service, handle transactions, and maintain high shop standards.

Key Account Manager – Technical Automation Service. We are seeking a driven and customer-focused Key Account Manager to oversee and grow our automation service business across both existing and new accounts. This role combines strategic account management with technical service expertise, ensuring

A leading logistics company in Gillingham seeks a Collection and Delivery Manager to oversee a team of drivers and staff.Responsibilities include ensuring high customer service levels, managing safety and operational quality, and driving performance through effective leadership.Candidates should hav

Role: Billable Works Manager Location: Brompton Office (covering London & Kent) On-site role Job Type: Permanent, Full Time Salary: upto£45,000 (depending on experience) An exciting opportunity has arisen for an ambitious and highly motivated Billable Works Manager to join a growing organisation supporting the UK Defence estate. This role plays a key part in delivering a diverse programme of refurbishment, maintenance, and improvement works across a substantial Defence housing portfolio of more than 30,000 properties. With over £100m of billable works delivered annually, you will be central to ensuring projects are completed safely, on time, within budget, and to the highest quality standards. The Role You will oversee the full lifecycle of projects - from early scoping and design through procurement and delivery to final handover. Projects range from minor remedial works and full internal refurbishments to major seven-figure schemes such as £3m re-roofing and faade upgrades. Working closely with regional leadership, project managers, and maintenance teams, you will: Manage refurbishment and improvement works across Defence housing Oversee contractor and supply chain performance Ensure full compliance with contractual, MOD, and regulatory standards Maintain strict adherence to Health & Safety legislation, including CDM and asbestos regulations Monitor budgets, forecasts, and programme performance Produce performance and contract management reports Scope works accurately, identify risks, and provide technical input where required Ensure excellent customer experience for Service families throughout delivery This is a fast-paced, high-volume role requiring strong organisational skills, commercial awareness, and the ability to maintain strategic oversight while managing day-to-day delivery. What Youll Bring Proven project management experience within housing, property services, or construction Strong commercial understanding and contractor management experience Experience managing refurbishment or capital works programmes Excellent stakeholder engagement and communication skills A structured and analytical approach to planning and reporting Recognised construction or property qualification SMSTS certification Strong working knowledge of Microsoft Office, including MS Project Commitment to continued professional development You will be proactive, organised, and confident managing multiple projects simultaneously while maintaining high standards of safety, compliance, and customer service. Whats On Offer 6% matched pension contribution 25 days annual leave Single private medical cover Company car or car allowance Life assurance (2x annual salary) This is a fantastic opportunity to join a well-established and evolving organisation supporting military families across London and Kent, where your work will directly contribute to improving Defence accommodation standards. TPBN1_UKTJ

Panel Beater - Aylesford/Gillingham Are you ready to make your next great move in the automotive industry? Are you an experienced Panel Beater wanting to join a growing company? Do you want to be part of a market leading and growing automotive business that looks after its employees? What can we offer you? Competitive Salary Team bonus 28 days holiday (including bank holidays) Length of service awards Healthcare Cash Plan (including Gym and shopping discounts) Employee Assistance Programme Celebration Day (to use as you wish to celebrate a significant day in your life) Car Insurance discount with LV Employee Pension Employee Engagement Budget (money to go out as a team and have fun!) Access to Mental Health First Aiders Cycle to Work Scheme Refer a Friend Scheme (earn £1,000 for referring people to join the team) More benefits coming soon.. ABL 1 Touch are a market leading vehicle repair business since 1994, working in partnership with insurance companies. ABL 1 Touch prides itself not only in the quality of its work but in providing excellent customer service. As we continue to grow, ABL 1 Touch are looking to recruit a Panel Beater to join their Team based in Kent ( Aylesford, Gillingham) As a Panel Beater , you will ensure the repair of motor vehicles of all types is carried out to motor manufacturer industry standards or repair methods. Responsibilities of a Panel Beater will include: Strip & refit where necessary including adjustment and panel alignment. Report any defects or damage linked to associated job but not down for repair. Observe, recognise and report on vehicle structure and paintwork. Ensure that vehicles comply with safety standards when returned to customers, or that faults have been reported and noted on the job card. Removal and safe storage of vehicle components, fluids and gases as directed by work order. Removal and safe disposal of vehicle components and fluids as directed by work order. Quality control of all repairs, with final stage sign off. Report all faults, defects noticed whilst working on vehicles not apparent before dismantling. Take care of equipment, special tools, personal tools and report any faulty equipment to your line manager. Actively make sure the repair method is in the job pack and is fully read, understood (e-scribe, manufacturer or other source) and displayed with the vehicle at all times. It is also your duty to sign off the QC section of the Repair Inspection sheet at your and other operatives relevant repair stage. Ensure seat covers & foot mats are in place on all vehicles being worked on and soft top vehicles are protected. Panel alignment and adjacent components. Filler repairs & finished correctly in P180 and pinholes are checked. Underseal, weld through primers, anti-corrosion measures are complete before next stage. Skills and experience required as a Panel Beater: Previous experience in a similar role Motor manufacturers qualifications and experience Undertake training courses as required Driving licence Current AOM009 welding certificate or BS equivalent Training in mig braze, spot welding, rivet and bonding, high strength and Boron steel awareness. Light MET qualification linked to ATA. Bonding certification Full UK Driving licence. Team Player who uses initiative, be flexible and have a can-do attitude. Cultural and organisational insight and takes responsibility for own actions. Joining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment. ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work. Were also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process. TPBN1_UKTJ

About the Role We are an established electrical testing and compliance company, and due to continued growth, we are now looking for an experienced Electrical Project Manager to take ownership of the remedial side of the business. In this role, you will oversee all remedial works arising from electrical inspections and reports, manage a team of engineers, liaise with clients, and ensure projects are delivered efficiently, safely and to the highest standards. This position requires a technically competent individual who is highly organised, confident in managing people, and able to coordinate multiple projects at once. Key Responsibilities Manage and support the remedial engineering team Book and schedule remedial works efficiently Liaise directly with clients regarding reports, quotes, approvals and progress Order and manage materials required for work Ensure work complies with BS 7671 and industry regulations Maintain accurate records, job tracking and reporting Provide technical support and guidance where required Ensure excellent customer service and communication at all times Requirements Qualified Electrician (NVQ Level 3 or equivalent) Strong understanding of BS 7671 and EICR coding Previous experience in remedial work and/or electrical testing Strong organisational and administrative skills Experience managing engineers or Teams a Key Requirement Good communication and client-facing skills Comfortable using scheduling or job management software TPBN1_UKTJ

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

Account Manager – Customer Service. Keywords: Account Manager, Account Executive, Customer Service, Sales, Sales Executive, Telesales. We specialize in offering exceptional express delivery services, a wide product range, and outstanding customer support.

Job Title: Customer Service Manager Salary: £40,000 - £45,000 Location: Southampton Working Pattern: Fully on-site Contract: 6-month fixed-term contract

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. An experienced customer service or service operations leader.

The candidate will assist in overseeing daily operations, ensuring high standards of customer service and team performance. A global luggage brand is seeking an Assistant Store Manager for their LIPAULT store in London.

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

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As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. An experienced customer service or service operations leader.

A leading automotive service provider in the UK is seeking an Assistant Manager to work alongside the Centre Manager. Candidates should have strong technical knowledge, experience in customer satisfaction management, and the ability to train and motivate staff. This position is critical for ensuring

You will be responsible for managing teams of parts, vehicle technicians, and service advisors, while ensuring outstanding customer service. A leading automotive retailer in England is seeking an Aftersales Manager for their aftersales department.

We are seeking an enthusiastic and experienced Sales Manager to lead and energise our Telesales, Customer Service, and Sales Administration teams. Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence. Develop and implement strategie

The Senior Customer Experience Manager is responsible for leading a team that ensures exceptional service delivery to customers through effective order management, proactive communication, and data-driven decision-making. Our clients based close to Portsmouth have an exciting opportunity for Senior

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin

Provide friendly, helpful customer and product support. Build positive relationships with customers and spot opportunities to add value. Interested in developing a career in account management, customer experience or brand management.

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Partner with developmen

Our Guest Service Manager closely supports the Active and General Manager. You'll be Neilson's customer service ambassador, ensuring we consistently deliver a premium holiday experience. Previous experience in customer service within the hotel and hospitality industry is crucial.

We are pleased to be working on an exclusive basis with a Global leader in the food sciences sector, who due to on-going successes are looking to add 2 Export Account Managers.

Inclusive Culture: Be part of a friendly, values-led team that genuinely cares about doing the right thing for colleagues and customers. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. At the heart of our mission is ou

Hire & Sales Account Manager (Construction Equipment).

We're recruiting for a highly successful, design-led supplier that's doubling down on the UK market and looking for a Senior Account Manager.

You will be responsible for leading a highly motivated team of managers and contributing to the further development of services within the xwzovoh region. Creative Support is looking for a caring, dynamic and highly motivated person to manage our varied portfolio of social care services. You must be

Service Manager required for our Clients independent garage based in the Leamington Spa area. The hours of work in this Service Manager position are: Monday to Friday with Saturday mornings on a 1 in 3 rota.

This is a key role focused on owning BAU services, driving cost optimisation, and ensuring SLA/KPI compliance within a secure, mission-critical environment. You'll act as the single service owner, working xwzovoh within a.

You will oversee multiple residential and nursing services, supporting Home.

We are xwzovoh a leading independent parcel, mail and logistics services company operating throughout the UK and Irela.

WATER TREATMENT ACCOUNT MANAGER | SCOTLAND. Were looking for a water treatment account manager to join a leading global business.

We are seeking a Senior Heat Network Engineer to progress into a Technical Service Manager role, to lead the delivery of technical services across heat networks nationwide. Service Manager - Heat Networks & HIUs.

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.We are a leading manufacturer of high-quality.As demand continues to grow, we are expanding our commercial team and looking for a driven.

Are you a highly commercial operator with a demonstrable track record as a Central Operations Manager? Do you have experience working in any of the following sectors: Optical, Pharmaceutical, Clinical / Dental, Care or Veterinary? Do you want to develop your career and work for an organisation going

The Service Manager will work closely with the Registered Manager to deliver safe, high-quality care and support. Compass Associates is proud to partner with a leading provider of adult social care in their search for a skilled and proactive Service Manager to oversee multiple supported living servi

Our Operation Managers are responsible for overseeing the operational management and leadership of a team of Managers and the deliverables of their teams in both regulated and non-regulated services. We’re currently searching for a fantastic Operations Manager to join us in leading a group of serv

You will lead and support Registered Managers across adult and elderly supported living and residential services, with a strong focus on quality, compliance, and continuous improvement. An experienced Operations Manager with a proven background in adult social care, supported living, and learning di

Senior Service Continuity Manager. Civil Service Behaviours are key; we’ll be looking at: managing a quality service and making effective decisions. To be equal to the role, you have a proven track record of leading Service Continuity functions, ensuring the availability and performance of live se

Premium hospitality, fine dining or high end service environments. Overseeing premium beverage service, wine knowledge and curated drinks offerings. Managing staffing levels, service standards and guest relationships.

Interiors, bathrooms, bathroom, kitchen, kitchens, interiors, showers, shower, taps, sanitaryware, ceramic tiles, lighting, plumbing, heating, HVAC, modular, retailers, showrooms, bathroom showrooms, sales, field sales, remote, account manager, sales executive, field sales executive, regional sales

The Deputy Manager is responsible for supporting the Service Manager in the overall leadership, management, and quality of the service, ensuring compliance with Care Quality Commission (CQC) and Ofsted regulations and delivering high-quality, person-centred care. Supporting the Service Manager with