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Complaints & PALS Officer Job overview Are you passionate about helping people feel heard, supported and understood? Our Patient Advice & Liaison Service (PALS) plays a vital role in ensuring that every patient, carer and family member receives the advice and support they need — and we’re looking for an enthusiastic and compassionate full-time PALS Support Officer to join our dedicated team. In this rewarding role, you’ll help service users resolve their concerns quickly and effectively, liaising with staff across the Trust to ensure every voice is valued. You’ll provide a warm, empathetic response to enquiries, deliver PALS surgeries across community hospitals and wards, and help shape the patient experience by identifying themes and sharing learning across our services. You’ll bring excellent communication and organisational skills, a calm and caring approach, and the confidence to manage sensitive situations with discretion and professionalism. With strong attention to detail and a proactive attitude, you’ll thrive in a role that truly makes a difference. If you’re motivated by supporting others and want to play a key part in improving patient care, we’d love to hear from you. Apply today and help us continue to make Oxford Health a place where people feel listened to, respected and supported. Main duties of the job • Offer guidance and support to those accessing the services and signposting enquirers, providing links to internal and external services where appropriate., • Manage general enquires in a polite, sympathetic and empathetic way giving reassurance that all enquiries will be handled in confidence. This will include uploading to Ulysses system and liaising with appropriate staff., • Perform general office duties including monitoring the team email inboxes, responding to enquiries, answering the telephone, taking and recording messages accurately., • Assist the team in all administration duties relating to the day to day running of the service., • Run monthly audits on the Customer Service Ulysses system, ad hoc report requests and identify any themes and trends., • Provide regular PALS surgeries in person to Trust wards, this includes noting feedback and circulating to senior managers as required. Please refer to the job description attached for a comprehensive list of duties. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. Person specification Requirement Essential criteria • Full driving license - ability to travel independently between sites within the Trust. Knowledge Essential criteria • Able to demonstrate excellent written and verbal communication skills and presentation skills. Experience Essential criteria • Experience of working within a Customer Service environment and dealing with a range of customer needs. Skills Essential criteria • ECDL or equivalent experience in a range of IT packages such as word, excel, outlook and PowerPoint., • Ability to deal with conflicting demands ensuring key priorities and deadlines are met through effective time management. Desirable criteria • A level standard, NVQ 3, Diploma or equivalent

We are recruiting for a Housekeeper to join our team at the City Community Ward in the Fulbrook Centre based at the Churchill Hospital in Oxford. You'll be responsible for cleaning and maintaining the patient rooms, public areas, back of house areas such as linen room and laundry areas, according to Trust policy and procedures at a level that meets or exceeds National Cleanliness standards. This role adds to the patients experience by providing a high-quality cleaning and catering service. The aim will be to ensure a clean safe environment and catering provision for clients, of which in-house training will be provided. To succeed in this role you'll need to be a team player who can be flexible and reliable, with good interpersonal and communication skills. This is a part-time role (25 hours per week) that involves shift working including lates, earlies, weekends, and bank holidays over a rolling rota, whereby weekend and banks holidays are paid at an enhanced rate. If you have a proven track record of being able to deliver a high-quality cleaning service, this could be the role for you and we want to hear from you! Main duties of the job * Carry out daily cleaning routines as scheduled * Carry out cleaning tasks as per rota * Handle and remove waste in line with segregation processes and procedures * Regenerate cook/chill meals recording the temperatures of food at stages defined as appropriate within the relevant wards * Ensure kitchen equipment, regeneration equipment and all surfaces are clean at all times * Ensure food is ready to be served at the correct times for service and all waste food is discarded immediately after service * Ensure the dining room is cleaned after each meal * Wash-up and account for all cutlery and crockery and kitchen utensils after meals and breaks Please refer to the job description and guidance notes attached for further information on this role. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure you’re your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. Essential criteria * Some knowledge of cleaning chemicals. * Basic cleaning skills. * Good communication skills. * Ability to communicate sensitively with people who have mental health concerns. * An understanding of the principles of delivering quality customer service. * Flexible. Desirable criteria * To demonstrate an interest in learning /further training

Berry Recruitment are NOW hiring for a committed and experienced Internal Service Administrator to work for a company in Milton Park, Oxfordshire Role: Internal Service Administrator Salary: £12.89 per hour Location: Milton Park, Oxfordshire Hours: Monday to Friday, 8:30am - 4:30pm As a member of the Customer Experience Team, you will be responsible for the coordination of service, repair and warranty activities from customer engagement through to completion, always ensuring excellent customer service and adherence to SLA'S and KPI'S. The after-sales administration process involves all aspects of customer service for instruments returned to the facility, including issuing return authorisations, quoting, order processing, account management and raising invoices. This is role mainly works with customers based in the UK and will work closely with our In-House Service Team as well as Technical Support Team. Key Responsibilities of the Internal Service Administrator: Produce quotes for customers as well as processing orders. Ensure customer service and warranty requests are responded to within KPI's. Ensure the end-to-end service and warranty processes meets the SLA's. Following up quote request to find out of customer wish to proceed. Issuing reminders to customers when instruments are due a service. Managing team mailboxes, assigning emails to the relevant team members. Develop and maintain relationships with key customers. Manage and resolve any unhappy or complaint customer issues. Provide exceptional customer service support via telephone and email to all customers. Update the ERP and CRM systems as required to assist the smooth running of the department. Work closely and support the wider customer experience team as required. About you: GCSE English, Maths. Excellent spoken, verbal and written communication. Customer Service and objection handling experience. Good attention to detail. Organisation and planning aptitude. PC skill - Word, Excel, Office. Comfortable with handling numerical data. Ability to work effectively under pressure. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

We are looking for a Catering Assistant to join our team at the Oxford Clinic based at Littlemore Hospital which has a fresh cook kitchen serving patients and staff. The Oxford Clinic is a medium secure male unit with up to 42 inpatients across three wards including acute, rehab and specialist wards with individuals detained under the Mental Health Act and/or the criminal justice system. We're looking for team players who are flexible and reliable, with good interpersonal and communication skills. The part-time role available: 9am to 1pm Monday to Friday. You'll be a key part of improving our patient experience by working as part of the catering team, assisting in all aspects of food preparation and production. Duties include washing up and cleaning, front of house duties, and serving food to service users. If you have experience in delivering high-quality service and would like to make an difference to mental health care in the NHS, we would love to hear from you! We can provide training required for all aspects of this role so please do consider applying, even if you don't have a lot of experience in this area. Main duties of the job • To ensure that all food is presented to patients in a professional manner in compliance with statutory guidelines and regulatory requirements., • Ensuring that all produce used is of the highest quality., • To assist with the preparation of menu items as required., • To ensure the highest standards of cleanliness are maintained in the catering department in line with current legislation., • To prevent wastage and damage to food and equipment within the catering department. Please refer to the job description attached for a comprehensive list of duties. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. Essential criteria • Some knowledge of working in catering industry, • Basic catering skills, • Good communication skills, • Ability to communicate sensitively with people who have mental health concerns, • An understanding of the principles of delivering quality customer service, • Flexible Desirable criteria • To demonstrate an interest in learning /further training

Berry Recruitment are NOW hiring for a committed and experienced Order Fulfilment Coordinator to work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. As part of the fast moving and busy Operations Department you will have day to day responsibility for processing and managing Sales Orders to ensure accurate and on-time deliveries to our customers across the UK and EU. You will work side-by-side with the warehouse manager and warehouse team and liaise with other departments such as sales and finance, liaise directly with customers regarding shipping details and liaise with our couriers. Role: Order Fulfilment Coordinator Location: Abingdon, Oxfordshire Salary: £32,000 - £35,000 Per Annum Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holidayAbout the role: As Order Fulfilment Coordinator your duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in line with company procedures. Liaise closely with Sales and internal departments to coordinate order fulfilment and ensure smooth service delivery. Issue and manage credit note requests in accordance with approval processes. Maintain accurate documentation and ensure compliance with company and regulatory requirements. Support team targets and contribute to continuous improvement within the customer service function. About you: Previous knowledge and experience in a similar role Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc. Ability to work independently and in a team-oriented environment Accurate and timely data entry Enjoys working in a busy, fast-paced environment Working to strict time deadlines Strong work ethic and takes pride in doing a good job All round IT competency No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Berry Recruitment are NOW hiring for a committed and experienced Customer Relationship Team Leader to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Customer Relationship Team Leader • Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm. Salary: £35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Customer Relationship Team Leader as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

General Sales Manager - Franchised Car Dealership North Oxfordshire £65,000 - £70,000 OTE + Company Car We are currently recruiting for a talented and experienced General Sales Manager to join a successful franchised dealership in the North Oxfordshire area. This is a senior leadership opportunity for a high-performing individual to drive both new and used vehicle sales, lead a dynamic team, and deliver outstanding commercial results. The Role As General Sales Manager, you will take full responsibility for the performance of the sales department, leading both new and used car operations. You will implement effective sales processes, utilise technology to enhance the customer journey, and ensure the highest levels of customer satisfaction are consistently achieved. Key Responsibilities Lead, motivate, and develop a team of Sales Managers and Sales Executives Drive performance across both new and used vehicle sales Implement and maintain a structured, controlled sales process Ensure all sales and profitability targets are consistently achieved Manage vehicle supply, stock levels, and pricing strategies Oversee sales campaigns and promotions to maximise results Use technology and data insights to enhance the customer experience Maintain exceptional standards of customer satisfaction and compliance Analyse performance data and implement strategies to drive growthAbout You Proven experience as a General Sales Manager or Senior Sales Manager within a franchised dealership Premium brand experience is advantageous Strong leadership skills with a track record of building high-performing teams Ability to manage and control a structured sales process Excellent organisational, coaching, and motivational abilities Data-driven mindset with the ability to analyse performance and drive improvement Strong customer focus with a clear understanding of long-term business success Stable career history (ideally no more than 3 roles within the last 6 years)What's on Offer Competitive OTE of £65,000 - £70,000 Company car Industry-leading benefits package Access to Perks at Work discounts Clear career progression opportunities Free on-site parkingWhy Apply? This is an outstanding opportunity to take on a senior leadership role within a high-performing dealership, where you can make a real impact, drive business success, and further develop your career within the automotive sector. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information

HGV Technician Location: Oxford Salary: Up to £39,520 per annum DOE + overtime paid at time and a half Job Type: Permanent, Full-Time Working Hours: 40 hours per week, alternate shifts of 07:30 - 16:00 and 13:30 - 22:00 Benefits: Overtime opportunities, birthday leave, pension, training, EAP, death in service, progression opportunities ISQ Recruitment is supporting a well-established commercial vehicle business in Oxford with the recruitment of an experienced HGV Technician to join their busy workshop team. This is an excellent opportunity for a qualified technician who takes pride in delivering safe, compliant and high-quality maintenance work. You will be joining a professional technical team responsible for keeping customer vehicles on the road through effective servicing, repairs, inspections and diagnostics. The role would suit an experienced HGV Technician who enjoys varied workshop work, has strong attention to detail and is looking for a long-term opportunity with ongoing training, overtime availability and progression support. Key Responsibilities - Carry out major and minor repairs on commercial vehicles - Complete regular inspections and preventative maintenance - Carry out servicing work including general maintenance tasks - Diagnose faults and work with the wider repair team to plan vehicle repairs - Identify worn or faulty components in line with DVSA standards - Maintain accurate records for vehicles repaired or handled - Complete relevant paperwork, job cards and documentation - Support warranty claims or escalate technical issues where required - Maintain a clean, safe and organised workshop environment - Provide support and guidance to trainees or less experienced team members where required Candidate Requirements - Level 3 qualification in HGV Vehicle Repair and Maintenance, such as NVQ, City & Guilds or IMI - Previous experience working as an HGV Technician, LGV Technician or Commercial Vehicle Technician - Strong knowledge of servicing, diagnostics and vehicle repair - Ability to identify worn and faulty components in line with DVSA standards - Full UK driving licence, ideally with relevant vehicle classes - Reliable, organised and able to work well as part of a team - Strong focus on safety, compliance and quality workmanship Working Hours 40 hours per week, working alternate shifts: - 07:30 - 16:00 - 13:30 - 22:00 Overtime opportunities are available and paid at time and a half. Benefits - up to £39,520 per annum DOE - Overtime paid at 1.5x basic rate - Saturdays paid at overtime rate - Extra day off for your birthday - 20 days annual leave plus bank holidays - Auto-enrolment pension - Four times death in service benefit - Internal mentorship programme - Ongoing training and development - Annual appraisals and progression opportunities - Employee Assistance Programme and wellbeing support - Access to 24-hour online GP support - Mental Health First Aiders - Enhanced maternity and paternity policies - Long service recognition - Branded uniform provided - Reward and recognition programmes - Supportive and professional working environment Apply Now If you are an experienced HGV Technician looking for your next opportunity in Oxford, ISQ Recruitment would like to hear from you. Apply today and we will be in touch to discuss the role in more detail. *** NO VISA SPONSORSHIP

We are hiring METER READERS in Oxfordshire now; no experience is required. Are you looking for Full Time work, close to home? Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity & water meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: · £13.49 - 13.97 per hour basic pay (weekly payment) · Weekly Hours 40 - 45 hours a week with flexible start and finish times Monday - Friday (occasionally Saturday) between 8am - 8pm. · £29,000 to £35,000 average annual earnings including bonusses. · Bonus scheme with earnings up to £2000 monthly. · Overtime rates (£16 - £25) at manager's discretion. · Business expenses reimbursed. · Company pension enrolment. · No previous experience required. · Progression and promotion opportunities for higher earnings. · Up to 28 days holiday per year (on an accrual basis). · Full uniform and PPE provided. · Company car. · Full training will be provided. What will you need: · Manual UK Driving Licence - Minimum 1 year, maximum 6 points, NO DR Offences - (driving license is not required in some areas in London) Physically fit and have no issues with bending in tight spaces, lifting or kneeling, climbing stairs, crouching, and walking on average 4-5 miles a day. Happy to work in all weather conditions. Clear DBS check (no unspent criminal convictions) Credit Report check (No county court judgements, IVA, debt relief orders recorded for the last 6 years) 5 years employment history. Previous Customer Service experience (preferred not essential) Duties: Retrieving data from domestic, commercial, and industrial sites for Water, Gas and Electric Meters, full training will be given.· Carry out visual inspections of associated metering equipment. Charge Point Surveys. Drive and motivation to work in an independent role. Friendly personality with a professional approach to work. Adhering to Health and Safety guidelines at all times.Training: Training is 1 week and will be both classroom-based and field-based with an experienced meter reader, so you get to see the job through a professional's eyes. If interested, please click apply to get started. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

M4SpecialistarecurrentlyrecruitingforHGVClass1 Drivers based out of our clients Distribution Centre inThrapston NN14 working on day or night shift. Job requirements; AsaHGV1Driver, you will carry out a mix of multidrop and trunking deliveries, while collecting waste from stores in line with operational requirements. Handle both palletised goods and cages, ensuring safe and efficient loading and unloading procedures Maintain clear communication with the Depot Transport Office regarding any issues and deliver exemplary customer service by being polite and courteous at all times Operate company vehicles in a safe, legal, and efficient manner??????? while ensuring required documents are completed accurately and on time Successfulapplicantswillneed:Skills/Experience/Trainingrequired: Previous experience driving Class 1 vehicles is essential Full UK driving licence with category C+E entitlement Valid Driver Qualification and Digital Tachograph Cards No more than 6 current penalty points No DR, DG, DD, BA, CD, AC, LC or TT99 endorsements Youarerequiredtohave2+yearsofexperience as a HGV Driver HourlyRates HGV 1 days = £17.45 per hour & nights = £20.94 per hour HGV 2 days =£15.34 per hour & nights = £18.41 per hour Driverswillberequiredtocompleteanassessment Ifyouareinterestedintheposition,pleasecontactDebbieattheHemelHempsteadBranch M4 Specialist are an employment business and operates as an equal opportunities employer. Authority to issue an advertisement in respect of the above-mentioned position has been obtained from the hirer concerned. TPBN1_UKTJ

Centre Operations Coordinator Location: Oxford Salary: £27,500 per annum Hours: Monday to Friday, 8:30am – 5:30pm Start Date: ASAP We are recruiting for a proactive and customer-focused Centre Operations Coordinator to join a busy centre in Oxford. This is a varied and hands-on role, ideal for someone who enjoys delivering excellent service, supporting day-to-day operations, and maintaining high standards across a professional environment. Role OverviewYou will work closely with the Centre Operations Manager to ensure the centre runs smoothly, safely, and in line with company policies and procedures. This role combines customer service, compliance, health & safety, administration, and operational support. Key Responsibilities Deliver an outstanding service experience to all customers, visitors, and stakeholders. Provide a warm and professional welcome to all guests at the centre. Conduct viewings and support customer move-ins smoothly and efficiently. Maintain high standards across the centre, including meeting rooms and show offices. Support billing, revenue capture, and the promotion of additional services. Carry out health & safety checks and ensure compliance with company processes. Manage incident reporting, accident records, and relevant compliance documentation. Support GDPR and AML processes, including customer verification. Coordinate contractors and planned works, ensuring all required documentation is completed. Escalate issues and risks to the Centre Operations Manager as needed.About You Previous customer service experience is essential. Confident using Microsoft Office 365, including Word, Excel, and Outlook. Highly organised with excellent attention to detail. Strong communicator with the ability to build good relationships. Able to work independently with minimal supervision. Hardworking, reliable, motivated, and adaptable. A strong team player with a positive, can-do attitude.Benefits Competitive salary of £27,500. Monday to Friday working pattern, no weekends. Full training and support provided. Opportunity to work in a professional and supportive environment. Immediate start available.How to Apply If you are an organised, customer-focused individual looking for your next opportunity in Oxford, apply today. Keywords for Traction: Centre Operations Coordinator, Operations Coordinator, Centre Coordinator, Customer Service, Front of House, Reception, Office Administrator, Facilities Support, Workplace Support, Building Operations, Compliance, Health and Safety, H&S, GDPR, AML, Customer Experience, Viewings, Move Ins, Admin, Office Support, Oxford jobs, immediate start, Monday to Friday, no weekends, £27,500

If you have hands-on water hygiene experience and are looking for a field-based role with a well-established, supportive company, this could be the opportunity for you! Water Hygiene Engineer - Field-based role Ideally based in Oxford, Berkshire, or Buckinghamshire, allowing effective coverage of both London and Midlands sites Full-time, permanent (Monday Friday) £30,000 per annum, depending on experience Previous experience in a Water Hygiene or Water Treatment Technician role Please Note: Applicants must be authorised to work in the UK Our client is a well-established water hygiene company based in Redditch, Worcestershire. They have a tight-knit team of long-serving engineers. They specialise in deliveringpractical, reliable water hygiene services to a loyal client base, working all over the UK. The Role They are looking for an experienced Water Hygiene Engineer to join our skilled and supportive hygiene team. Key Responsibilities: Temperature monitoring, routine sampling, and system checks Inspection and cleaning of Cold Water Storage Tanks (CWSTs) and hot water vessels Cleaning and disinfection of water systems, showerheads, and outlets Accurate completion of service reports and site records Working in line with ACoP L8 and HSG274 Part 2 requirements Representing the company professionally on client sites Regular travel (depending on project location) The Ideal Candidate: Youll be a proactive and professional engineer with a strong understanding of water hygiene practices and Legionella control standards. Youll take pride in your work, have a keen eye for detail, and be comfortable working independently on client sites. About you: Previous experience in a Water Hygiene or Water Treatment Technician role Solid knowledge of ACoP L8, HSG274, and Water Regulations A full UK driving licence (essential) Excellent communication and record-keeping skills Willingness to travel A professional, customer-focused attitude Benefits: Competitive salary and regular reviews Opportunities for training and professional development Supportive, friendly working environment Company vehicle and equipment provided Nationwide project variety and long-term career progression How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Water Treatment Technician, Legionella Risk Assessor, Field Service Engineer, Water Systems Engineer, Water Testing Technician, Environmental Engineer, Compliance Technician, Facilities Engineer, Building Services Technician, Water Quality Engineer. TPBN1_UKTJ

Complaints & PALS Assistant Job overview Are you passionate about helping people feel heard, supported and understood? Our Patient Advice & Liaison Service (PALS) plays a vital role in ensuring that every patient, carer and family member receives the advice and support they need — and we’re looking for an enthusiastic and compassionate part-time Complaints & PALS Support Assistant to join our dedicated team. In this rewarding role, you’ll support the team in helping service users resolve their concerns quickly and effectively, liaising with staff across the Trust to ensure every voice is valued. You’ll provide a warm, empathetic response to enquiries, and help shape the patient experience by identifying themes and sharing learning across our services. You’ll bring excellent communication and organisational skills, a calm and caring approach, and the confidence to manage sensitive situations with discretion and professionalism. With strong attention to detail and a proactive attitude, you’ll thrive in a role that truly makes a difference. If you’re motivated by supporting others and want to play a key part in improving patient care, we’d love to hear from you. Apply today and help us continue to make Oxford Health a place where people feel listened to, respected and supported. Main duties of the job • Offer guidance and support to those accessing the services and signposting enquirers, providing links to internal and external services where appropriate., • Manage general enquires in a polite, sympathetic and empathetic way giving reassurance that all enquiries will be handled in confidence. This will include uploading to Ulysses system and liaising with appropriate staff., • Perform general office duties including monitoring the team email inboxes, responding to enquiries, answering the telephone, taking and recording messages accurately., • Assist the team in all administration duties relating to the day to day running of the service., • Run monthly audits on the Customer Service Ulysses system, ad hoc report requests and identify any themes and trends. Please refer to the job description attached for a comprehensive list of duties. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. Person specification Knowledge Essential criteria • Able to demonstrate excellent written and verbal communication skills. Desirable criteria • GCSE in English above grade 5 Experience Essential criteria • Experience of working within a Customer Service environment and dealing with a range of customer needs. Desirable criteria • Experience of working within PALS/Complaints Service Skills Essential criteria • ECDL or equivalent experience in a range of IT packages such as word, excel, outlook and PowerPoint., • Ability to deal with conflicting demands ensuring key priorities and deadlines are met through effective time management. Desirable criteria • A level standard, NVQ 3, Diploma or equivalent

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm. Salary: £35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Due to growth and expansion, we have exciting opportunities for Lawn Care Operatives with GreenThumb Ltd, UK’s leading provider of lawn care. For over 36+ years we have been developing products such as the no scorch technology, lawn make overs and have now launched a brand new lawn treatment cycle service. What we offer: Starting salary: £(phone number removed) + £2,000 OTE Annual salary reviews Annual holiday allowance increase, up to 26 days + Bank Holidays Hours of work: 8am – 4.30pm Monday to Friday (with overtime opportunities) Location of work: Oxford Are you looking for a job with a well-known and established company, boasting a loyal customer base and a nationwide presence? In return, you will receive a comprehensive induction and the initial training to get you off to a flying start. Benefits: Company van and mobile phone New uniform annually Paid training and qualification in the application of pesticides and chemicals Ongoing training and development Medical cash plan Christmas Shutdown Free Lawn Treatments Enhanced Paternity & Maternity pay Company Sick pay 24 hour Employee Assistance Helpline Store Discounts on other retailers Long Service Awards Employee of the Month Awards About you: As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required. Building relationships with our customers is essential, you will therefore be able to talk to our customers on every visit, offering expert advice on our products and services, helping us to build lawns that our customers will love! Responsibilities: Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending. (call ahead). To visit a number of designated customers on a daily basis to apply fertiliser and herbicide. Where possible, inform the customer before any work commences, that you are there. (If the customer is not available then continue with the treatment.) At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out. Inform the customer of the next treatment date. Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required. Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery. Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner. The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste Working in a team or alone on machine work which can be physically demanding so good general fitness is required. Maintain standards of all health and safety practices, as supplied by Green Thumb Limited. Maintaining a high level of cleanliness of the company vehicle and ensure all servicing is completed. Ensure a professional and smart appearance at all times. Carrying out any necessary simple service calls as and when they arise. Carry out lawn analysis and quotations as required. Supporting business growth by speaking to potential customers and giving point of sale material as requested. Maintain and update stock reports when required. The ideal candidate will: Have full, UK driving licence for manual vehicles Have excellent communication and customer-facing skills Have a passion for lawn care Want a job where they can work independently, outdoors and keep active Be able to deliver top quality customer service Have excellent organisation and timekeeping skills Have the right to work in the UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us as our Lawn Operative, click “apply” below - we want to hear from you! You may have experience of the following: Maintenance Worker, Maintenance Operative, Caretaker, Maintenance Technician, Maintenance Assistant, Maintenance Engineer, Maintenance Supervisor, Maintenance Manager, Facilities, Grounds Worker, Health & Safety, Estates Management, Facilities Management, Gardener, Postal Services, Delivery drivers, Labourer, Lawn Care, Landscaping, Lawn Technician, Customer services, Sales

Trainee Field Service Engineer (Full Industry Training) £25,000 - £35,000 + Specialist Industry Training + Structured Progression + Local Patch + Door to Door + Life Insurance + Medical Insurance + Company Car + Enhanced Pension + 33 Days Holiday + Benefits Field Based, Covering Oxford, Abingdon, Witney, Bicester, Wantage, Charlbury and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business all whilst working a local patch with optional overtime to ensure you keep a great work life balance? On offer is an exciting entry level opportunity for you to begin your career within engineering, getting the full training and support needed to develop your skillset, working as part of a business that has an excellent reputation for investing in and looking after their staff whilst giving them the opportunities to progress and forge a career within the business. This company are a Globally renowned industry leader, who work across industries with a range of products that allow them to dominate the market of their industry. Due to continued growth and the future goals of the business, they are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail industries where you will be trained completely on systems and products and will work across your patch to provide excellent customer service to their clients. This role would suit someone looking to forge a career within an industry leading business, where you can get the training and development needed to massively increase your skillset whilst ensuring you keep a great work life balance. The Role: *Installation, Maintenance and Service of a variety of specialist electromechanical products *Providing excellent customer service to a range of clients *Working a local patch with no stays away The Person: *Aspiring Engineer looking for future development *From an Electro-Mechanical, Engineering or Technical Background *Full UK Driver's License *Commutable to Oxford and Surrounding areas. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

No customer service representative experience required. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities — this is your chance!. Apply now and see if you qualify.

Are you a Fire & Security expert who believes "good enough" isn’t good enough?. You’ll bridge the gap between technical excellence and a premium, high-speed customer experience. Senior Leadership Team and redefine what world-class service looks like in our industry.

You will manage operations by ensuring superb customer service and leading a team. A leading flexible workspace provider in the UK is seeking a Customer Services Manager to oversee the performance of their centre. Applicants should have a background in customer-focused roles, showcasing leadership a

Proven experience in Customer Experience, Service Design, or Journey Management roles. You’ll combine customer insight, data analysis, and service design to improve journeys across pre‑purchase, purchase, and post‑purchase stages, working cross‑functionally with product, support, and operati

The ideal candidate will have a strong leadership background in service delivery, proven experience in optimizing customer journeys, and solid project management skills. A prominent business in sustainability located in the UK seeks a Head of Service Delivery to lead the customer experience function

Own regional customer service processes, acting as the expert and driving optimization, harmonization, and key Customer Service Experience initiatives. As the PMO lead, you will optimize and harmonize customer service processes, manage CRM (Service Cloud/Salesforce) and SAP-related initiatives, and

An automotive recruitment consultancy in Luton is seeking a Customer Experience Specialist to enhance customer experiences at a dealership. This entry-level role is ideal for individuals with a strong background in customer service. Responsibilities include welcoming customers, conducting vehicle pr

Hexagon Housing Association is seeking a Head of Customer Experience to lead its Complaints and Customer Services functions in Greater London. This pivotal role requires expertise in transforming customer experience services within social housing, emphasizing a culture of accountability and continuo

Manage all customer complaints and escalation to ensure the customer service team is resolving these to the customers and companies satisfaction. Managing regular training requirements for customer experience, new processes and technology implementation. Embedding board level strategy for customer s

This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities. Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen. Candidates should have experience in a pre

A leading food services provider in the UK is seeking a dedicated Customer Services Assistant to join their dynamic team. In this role, you will prepare high-quality food, create attractive displays, and ensure a positive brand image while delivering exceptional customer service.

McDonald’s in Greater London is seeking a full-time Crew Member to provide high-quality customer service and teamwork. You will be responsible for food preparation, serving customers, and maintaining cleanliness in a fast-paced environment. The role includes benefits like holiday pay, service awar

Damco Spain SL is seeking a dedicated customer service professional to provide exceptional service to clients. Join us in delivering outstanding customer experiences while maintaining a supportive work environment. This role requires strong analytical skills and a passion for service excellence.

TVS Supply Chain Solutions is seeking a Service Delivery Coordinator to manage customer service operations at our Chorley Head Office. Candidates should have experience in customer service and problem-solving abilities. Responsibilities include handling customer queries, managing CRM data, and coord

The role focuses on delivering excellent customer service while managing relationships with stakeholders and ensuring service performance. Ideal candidates should have experience in service delivery management in telecommunications, strong leadership skills, and the ability to engage with clients at

In this full-time role, you will be the main contact for service customers, overseeing their experience from arrival through to payment. Ideal candidates will have strong interpersonal skills, time management skills, and prior automotive customer service experience. A prominent automotive service pr

Experience as a Service Advisor is beneficial but not essential. Vertu Motors plc at Vertu BMW York is looking for a Service Advisor to enhance the customer experience in a professional dealership environment. The successful candidate will manage customer interactions, set service expectations, and

A leading financial institution in Greater London is seeking a Vice President Service Design to champion innovative solutions enhancing customer experiences. This role involves leading cross-functional teams to align business objectives and utilize service design principles. The ideal candidate shou

A leading catering service provider in East Midlands is seeking a Customer Services Assistant. You'll play a key role in delivering exceptional customer experiences by preparing high-quality food, creating attractive displays, and maintaining positive brand representation. Experience in catering is

Candidates should have strong customer service skills, experience in a busy environment, and excellent organizational abilities. A well-established automotive company in Warrington is seeking a Service Consultant to deliver exceptional aftersales service. The role requires managing customer enquirie

A leading catering service provider in Greater London is seeking a Customer Services Assistant to join their passionate team. The ideal candidate will have a proactive attitude, a commitment to customer service, and the ability to work well under pressure. This full-time role involves preparing high

Join us as a Service Team Manager and you’ll lead and inspire the checkout team to shape the customer experience through exceptional service. Join us as a Service Team Manager and you’ll lead and inspire the checkout team to shape the customer experience through exceptional service. You’ll lea

This role involves overseeing catering and service operations for Defence, ensuring exceptional food quality and customer service. Compass Group UK is hiring an experienced Retail Manager in the United Kingdom. Ideal candidates will have at least two years of management experience, strong financial

HEXAGON is seeking a Head of Customer Experience to lead the development of their Complaints and Customer Services. This hybrid role based in South East London requires a professional with a successful track record in managing customer experience services within social housing. The position includes

You'll motivate staff, ensure high standards, and deliver excellent customer service across various channels. Previous supervisory experience in a customer-focused environment is required.

A leading financial institution in the United Kingdom is seeking a Vice President of Service Design to champion cutting-edge service design and enhance customer experiences. You will lead cross-functional teams, align business objectives, and create innovative solutions through service blueprints an

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellen

Prior customer service experience. Telephone Customer Service Specialist – inbound telephone role for government campaigns. The primary duty is to provide excellent service to a diverse range of customers, assisting with employment status inquiries, benefit payments, adjustments, and other related

A leading recruitment agency in the United Kingdom is seeking a dynamic Customer Services Manager to lead a high-performing team and enhance customer engagement. The ideal candidate will have proven leadership experience, strong communication skills, and an analytical mindset. Responsibilities inclu

In this role, you will ensure exceptional customer experiences and oversee safety and compliance across the store. The ideal candidate is passionate about customer service, has strong emotional intelligence, and enjoys leading a high-performing team. A leading home improvement retailer in Epping For

Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience. Customer Service Manager with Estimating Experience.

A leading automotive brand seeks a Service Advisor at Toyota Croydon to drive customer excellence. You will engage with customers to discuss service needs, book appointments, and recommend maintenance solutions while maximizing upsell opportunities.