Trabajos customer service operative en Reino Unido - Page 2

Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.

Benefits and Pay 0.48% minimum guaranteed pay rise per year £100 bonus per new job sourced Company van provided Uniform provided £5 lunch money offered per day £63.75 per hour before tax £408.00 per 8 hour day after tax £2,040.00 per 40 hour week after tax £8,160.00 per 160 hour month after tax £97,920.00 per 1,920 hour year after tax About Us We are a well established gardening company, expanding to hard landscaping projects based in Coulsdon; working in its surrounding areas. We specialise in domestic and commercial landscaping services. Our work includes garden design, turfing, paving, resin bound, planting and general grounds maintenance. Due to growing demand, we are looking for a skilled and enthusiastic Landscaping Team Leader to join our friendly team. Responsibilities Initial Consultation & Site Survey: Visit clients with your manager to assess the site, discuss their needs and measure the area. You Discuss: Driveway type (block paving, tarmac, (resin), gravel, etc.), layout, drainage, edging and any special features with client/ manager.You’ll assist your manager to write a quote, plan and draw a design with ai tools. Site Preparation & Excavation: Most excavation will be done with a digger and collected by a grab lorry. (In most instances) Sub-Base Installation Edging & Kerbing Surface Installation Finishing Touches & Clean-Up: Final checks for level, drainage and finish. Clean-up of debris, leftover materials and tools. Optional extras if applicable: bollards, sealants and (planting). Provide excellent customer service by addressing client inquiries regarding landscape care. Qualifications Proven experience and relevant qualifications in landscape maintenance is necessary. Strong mechanical knowledge with the ability to operate various landscaping equipment safely. Familiarity with hand tools, power tools, and machinery used in landscaping tasks. Knowledge of horticulture principles and practices is not necessary but desired. Ability to work outdoors in varying weather conditions while maintaining a positive attitude. Strong attention to detail and commitment to delivering high-quality workmanship. Excellent communication skills for effective collaboration with team members and clients. If you are enthusiastic about transforming outdoor spaces and have the necessary skills to thrive as a Landscaping Team Leader, we encourage you to apply. Join us in creating beautiful landscapes that enhance our community!

Join us at the start of something exciting! Monty’s has opened its first store, and we are looking to add a team member to our team of stars. We offer a wide variety of freshly made salads and sandwiches to our customers. Our shop is conveniently located behind the Tate Modern gallery (SE1, London), with Blackfriars being the closest tube/train station. London Bridge Station is also within walking distance. At Monty’s, we are seeking friendly, smiley, hardworking “team players”. Your Responsibilities: • All day-to-day operational tasks, including but not limited to:, • Delivering exceptional customer service, • Assembling the dishes ordered by the customers, • Food preparation, • Helping with all cleaning tasks If you are: • Curious, • Passionate about hospitality and creating unforgettable customer experiences, • Smiley & Friendly, • Always looking to excel in everything you do We Will Offer: • Wage with hourly pay rate of £13.00, • 4 weeks of paid holiday, • Free staff food during shifts, • Carrier development If you're excited to be part of something new, we would love to hear from you!

Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: • Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish., • Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy., • Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy., • Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift., • Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary., • Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders., • Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: • How many hours do you need? We work around you!, • Flexible working hours, • Uniform provided, • Referral bonus of £300 for recommending new team members, • Fully structured and paid training provided, • Free meals while you’re on shift!, • Opportunity to grow within the company – we’re opening new sites soon! Requirements: • Previous experience in a customer-facing role (preferred), • Great communication and interpersonal skills, • Attention to detail, especially when packing orders, • Comfortable working with tills and handling transactions, • Positive and proactive attitude, • Able to stay calm under pressure and multitask efficiently, • Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼

About UBX UBX Training is a fast-growing fitness business co-founded by four-time world boxing champion, Danny Green, alongside Australian fitness and tech entrepreneur, Tim West. We first opened in Australia in 2016 and have since expanded rapidly, enjoying five years of continuous growth, with 100 clubs now open across Australia, New Zealand, Japan and Singapore. We launched in the UK in 2022! At UBX, we deliver a sense of community, camaraderie and belonging, the most attractive aspects of sports, and combine these elements with convenience, accessibility, expert support, and intelligent programming. We have identified the reasons that motivate an individual to take control of their fitness and the barriers that may stop them, to create an environment where results are an additional benefit to the pure enjoyment of the workout. UBX’s unique boxing and strength training is non-contact and focuses on a mixture of bag work, padwork and strength training across a 12-round workout. In every workout, our members get 1 on 1 support from a UBX coach who advises on form and technique and ensures that the experience can work for people of all ages, backgrounds, and fitness levels. We deliver the most convenient, enjoyable, and effective workout to our members as well as a rewarding and enjoyable business for franchisees. Primary Purpose ● A key member of the team and accountable to the Owner, the Club Manager will have responsibility for the performance of the UBX club. ● As the lead for the sales function, you will be responsible for executing lead generation/marketing plan to increase membership sales. ● As Club Manager, you are accountable for ensuring all duties are delivered through project management, inter-personal skills, communication skills, administration, problem solving and process management. Key Accountabilities ● Maintain and grow the total membership base and oversee all aspects of the membership sales process. ● Drive financial plans and increase gross margins of the business through optimal programming and capacity utilisation. Responsibilities and Duties General ● Create, properly manage and exceed, all Sales and Operational budgets. ● Develop a gym culture where excellence and member appreciation are the focus and results are achieved. ● Build and develop relationships with key stakeholders, particularly the Owner, UBX Head Office team and the club team. ● Maintain gym facilities, top-notch cleanliness, appearance and organisation of the club and inventory. ● Maintain a strong working knowledge of our training programs by participating in at least two UBX training sessions per week. Customer Acquisition ● Create annual marketing plan for social media, digital/print marketing, and community events ● Carry out sales campaigns to increase membership via lead generation, brand promotion, social media networks and out-reach activities. ● Ensure a consistent sales effort is always maintained by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations. ● Provide club tours & convert leads to members. ● Make sales calls to prospects. ● Drive member referral scheme. Customer Retention ● Onboarding new members and helping them through our joining process. ● Offering first class customer service to current members. Social Media ● To manage social media pages and update with real-time content. ● To respond to any comments on all platforms. Reporting ● Analyse success of our business performance - both in terms of year-on-year performance and vs budgets and re-forecasts – providing insight, commentary, and action plans to address performance variances. ● To continually benchmark our activity vs. our competitive set (and the wider market) and feedback to the business. ● Daily management of invoicing and tracking of all budgets. Team Management ● Recruit, hire, train and deliver the onboarding program for all staff. ● Providing leadership and direction to the team at your UBX club. General Administration & Office Duties: ● To assist with answering the phones and take messages when require. ● Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls. ● Participate in technical and personal development activities.

Office Administrator – Passive Fire Protection Company: Firetech Pro Ltd Location: Barking, London Employment Type: Full-time About Us Firetech Pro Ltd is a leading provider of passive fire protection solutions, ensuring safety and compliance for clients across construction, commercial, and residential sectors. The Role We’re looking for an experienced Office Administrator with strong knowledge of the passive fire protection industryto join our team. This role is key to supporting operations, compliance, and customer service. Responsibilities Handle daily office administration and documentation. Support project teams with compliance paperwork and reports. Manage records for fire protection installations and certifications. Liaise with clients, contractors, and suppliers. Assist with invoicing, procurement, and reporting. Requirements Proven admin experience in fire protection or related industries. Strong understanding of compliance and certification processes. Excellent communication, organization, and MS Office skills. Attention to detail and ability to multitask.

Do you have passion for hospitality and exceptional customer service? Join our Team as a Headwaiter/ess and be part of an exciting journey! About Jason Atherton Restaurants – The Social Company: Jason Atherton started The Social Company in 2011, and it has grown into a globally renowned restaurant group, with a portfolio of worldwide restaurants and recognised brands across the world, with a strong presence in London, England including City Social, Little Social as well as the Blind Pig Bar, Berners Tavern – named ‘the defining restaurant of the decade’. The group has expanded its Restaurant portfolio to include Sael in St James’ Market, Three Darlings in Chelsea’s Pavilion Road and Row on 5 on Saville Row. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader within the hospitality sector. About City Social: Located on level 24 of Tower 42 in the heart of London and boasting magnificent views across the city, City Social features a beautiful modern-British menu created by Jason Atherton. City Social also houses a relaxed bar, Social 24, offering cocktails inspired by the famous London landmarks that can be spotted from the panoramic views. About you: We are recruiting for a talented and experienced Head Waiter/ Waitress to join our Team. As a Head Waiter/Waitress you would have an eye for detail and be proactive in the Restaurant ensuring that the Front of House Team are offering an excellent and consistent service that is in line with our standards. You will go beyond and above the call of duty to ensure that every guest receives a lasting and memorable experience. What We Offer: Competitive salary package: Negotiable, depending on experience Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. Responsibilities: Handle guest complaints and feedback effectively and professionally Be aware of reservations, seating arrangements, and table service Training Waiters/ess and Commis Waiter/ess on standards operating procedures Contribute to the development and implementation of new initiatives and ideas. Qualifications: Proven experience as a Head Waiter/Waitress Excellent communication and interpersonal skills Supervisory experience and the ability to motivate and inspire a Team Passion for customer service and a commitment to delivering exceptional experiences Knowledge of Food & Beverage service standards Ability to work under pressure and maintain a positive attitude. Person Specification: Bring in a positive and can-do attitude Been a Team Player Honesty and integrity. Start Date: Immediate Start

We are seeking a detail-oriented, dependable Dry Cleaner to join our garment care team. The ideal candidate will be responsible for professionally cleaning, finishing, and inspecting garments and textiles according to our standards. This role also includes stain treatment, and exceptional customer service. salary pay based on experiences. Prior experience in dry cleaning or laundry operations (preferred) but training will be provided if necessary

Overview We are seeking a dynamic and experienced Commercial Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a proven track record in managing commercial activities. This role requires a strategic thinker who can drive sales, enhance customer service, and ensure operational efficiency. The Commercial Manager will be responsible for leading a team, managing inventory, and optimizing store performance while maintaining high standards of merchandising and customer satisfaction. Duties • Lead and manage daily operations of the retail store, ensuring compliance with company policies and procedures., • Oversee inventory management, including ordering, stocking, and controlling inventory levels to maximize profitability., • Develop and implement sales strategies to achieve revenue targets while enhancing customer experience., • Conduct employee orientation, training & development programs to foster a knowledgeable and motivated team., • Manage payroll processes, ensuring accuracy in employee compensation and compliance with labor regulations., • Supervise staff performance through effective coaching, mentoring, and conducting regular performance evaluations., • Handle recruiting processes including interviewing potential candidates to build a strong team., • Maintain effective communication with team members to ensure alignment on goals and expectations., • Utilize retail math for pricing strategies, budgeting, and financial reporting to optimize store performance., • Ensure excellent customer service by addressing customer inquiries and resolving issues promptly., • Experience, • The successful candidate will have:, • Proven experience in retail management or a similar supervisory role within the commercial sector., • Strong negotiation skills with the ability to influence outcomes positively., • Bilingual or multilingual abilities are preferred for effective communication with diverse clientele., • Familiarity with POS systems and cash handling procedures., • Experience in merchandising, marketing strategies, and sales management., • Exceptional organizational skills with the ability to manage multiple tasks efficiently., • Strong time management skills to prioritize responsibilities effectively., • A background in grocery store operations is advantageous but not mandatory. If you are passionate about retail management and possess the necessary skills to lead a successful team while driving business growth, we encourage you to apply for this exciting opportunity as a Commercial Manager.

Job Title: Barista & Counter Service Assistant (Takeaway Only) Location: Vnilla (Covent garden) About Us: We are a friendly, down-to-earth takeaway dessert shop. Known for great coffee and delicious puddings. We pride ourselves on excellent service and a warm, welcoming atmosphere for our customers. Role Overview: We’re looking for a reliable and positive team player to join our small team. You’ll be responsible for preparing quality coffees, serving puddings over the counter, and ensuring customers have a smooth takeaway experience. Key Responsibilities: Prepare and serve coffee and hot drinks to a high standard Serve puddings and other takeaway items at the counter Maintain a clean, organised, and welcoming counter area Handle cash and card transactions accurately Assist team members with daily tasks and contribute to smooth operations Follow health, hygiene, and safety standards at all times Take responsibility for your role and support the wider team when needed What We’re Looking For: Punctual and dependable with a strong work ethic Friendly, approachable, and down-to-earth attitude A positive outlook and willingness to learn Team player who supports others and takes initiative Ability to stay calm and efficient in a busy environment Experience in coffee making or customer service is an advantage, but training will be provided Opening HOURS: 10:30 - 19:00

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.

Job Opening: Sandwich Maker & Deli Specialist (Focacceria & Italian Delicatessen) We are looking for an enthusiastic and skilled individual to join our team at our Focacceria & Italian Delicatessen. The ideal candidate should have experience in preparing sandwiches, working with an electric slicer, and a strong knowledge of Italian products. Key Responsibilities: Prepare a variety of delicious sandwiches using high-quality ingredients. Operate an electric slicer with precision and care. Demonstrate a deep understanding of Italian food products. Maintain a clean and organized work environment. Prepare a variety of coffee Provide excellent customer service, ensuring customer satisfaction at all times. Requirements: Previous experience in sandwich making or working in a deli is preferred. Knowledge of Italian food products is essential. Ability to use an electric slicer safely and efficiently. Strong work ethic, with a clean and professional appearance. Friendly, customer-focused attitude with excellent communication skills. If you have a passion for Italian cuisine and providing top-notch service, we'd love to hear from you! Apply today and join our team!

We currently have an opportunity for a Barista part time and Full available. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivaled opportunities for career progression. Key tasks and responsibilities Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas Describing menu items and suggesting products to customers Servicing customers and taking orders Craft beautiful coffee products and serve all Stepney Green customers with energy, warmth, and empathy Support your GM to help train new employees to succeed at Di Stefano , including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift Positive and solution focused handling of any minor customer issue At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Who You Are Love for cafe and Food culture , people Friendly, open and approachable person who is able to work well with others Strong knowledge of coffee and equipment is a must Strong decision making and multi-tasking skills Strong interpersonal communication skills Passionate about delivering excellent customer connections to create a regular customer base Able to work at a fast pace in high volume environments Be an exemplary ambassador of our brand to new neighborhoods

Duty Manager – Londis Overview We are seeking a dedicated and experienced Duty Manager to oversee the daily operations of our store. The ideal candidate will be a strong leader with a passion for delivering excellent customer service, driving sales, and ensuring smooth store operations. This role requires a proactive individual who can effectively manage staff, support customers, and maintain high operational and compliance standards. Key Responsibilities Supervise and coordinate daily store operations to ensure efficiency and excellent service. Lead, motivate, and support team members, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally to drive customer satisfaction. Support and coordinate with different departments (fresh food, grocery, checkout, warehouse) to ensure smooth service delivery. Monitor staff performance, providing coaching and training where necessary. Drive sales performance, monitor KPIs, and implement strategies to increase sales and profitability. Oversee stock control and replenishment, ensuring products are handled with care and presented in the best condition for customers. Maintain high store standards by keeping the shop floor and back areas clean, organised, and safe. Ensure colleagues follow department routines and processes through effective training and guidance. Enforce company policies while upholding health, safety, and food safety standards across the store. Assist with HR functions, including staff scheduling, recruitment, and onboarding. Take responsibility for the store in the absence of senior management. Experience & Skills Proven supervisory experience in a retail or supermarket environment (essential). Strong background in customer service with a focus on retail excellence. Demonstrated leadership skills with the ability to manage and inspire teams. Good understanding of retail operations, sales performance, and store standards. Excellent problem-solving, communication, and organisational skills. Flexibility to work varied shifts, including evenings, weekends, and bank holidays. Benefits Annual Holiday Allowance Performance Bonus Scheme Pension Scheme Employee Discount Why Join Us? This is an exciting opportunity to play a key role in the smooth running of our supermarket while contributing to an outstanding shopping experience for our customers. As part of our team, you’ll not only make an impact day-to-day but also benefit from clear opportunities for career growth and progression within the business. If you are passionate about retail, sales growth, and leadership, we encourage you to apply for the position of Duty Manager

Kybell Cafe is looking for an experienced Barista with strong latte art skills to join our team in Shoreditch. We are a family-run café passionate about delivering high-quality coffee, fresh food, and a welcoming atmosphere for our community. Responsibilities: • Prepare and serve high-quality coffee and beverages to company standards, • Create latte art with consistency and creativity Provide excellent customer service and build rapport with guests • Maintain cleanliness and organization of the coffee station and café floor, • Support the team with daily café operations, including opening/closing duties Requirements: • Proven experience as a barista in a busy café or specialty coffee shop, • Strong skills in espresso preparation and latte art techniques, • Knowledge of coffee beans, brewing methods, and equipment maintenance, • Excellent communication and teamwork skills, • A passion for coffee and customer service What We Offer: • Competitive pay (based on experience), • A friendly and supportive team environment, • Opportunity to grow within the business, • Staff discounts on food and beverages

Core Responsibilities Logistics and Operations: Manage timetabling, room bookings, resources, and staffing for examination sessions. Facility Management: Ensure the test centre meets client and organisational standards for facilities and operations. Staff Management: Oversee the performance, training, and staffing levels of centre staff and invigilators. Candidate Support: Provide excellent customer service to candidates, assisting them with queries and directing them during tests. Procedure and Compliance: Ensure that all examination procedures and safeguarding policies are strictly followed. Administration and Reporting: Handle exam entries, maintain centre documentation, and report on centre performance to senior management. Problem-Solving: Deal with examination irregularities, resolve candidate queries, and handle any issues that arise during testing. Promotion and Marketing: Promote the activities and mission of the test centre to attract more candidates Key Skills and Experience Administrative Skills: Experience in administrative systems and knowledge of Microsoft Office packages are essential. Organizational Skills: Strong organisational, planning, and time management skills are crucial for handling complex logistics. Communication: Excellent verbal and written communication skills are needed to interact with candidates, staff, and management. Customer Service: A sound knowledge of customer service principles and practices is required to provide a positive experience for candidates. Problem-Solving: The ability to identify and resolve issues efficiently and effectively. Attention to Detail: Accuracy is vital for managing exam entries and ensuring compliance with procedures. Flexibility: A flexible approach to work is often necessary, as some roles may involve weekend work. Problem-Solving: Analytically identifying and resolving technical challenges. Communication: Effectively conveying technical information to both technical and non-technical audiences. Project Management: Planning, organising, and managing IT projects to achieve goals. Creativity: Generating innovative solutions to technical problems. Adaptability: Staying current with rapidly evolving technology and learning new tools

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

INTRODUCTION We are excited to announce that we are currently seeking a Barista staff member to join our talented operations team at our ice cream shop located at Bromley South. We are looking for a young and talented team to represent our company at our gelateria in Bromley. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Attending staff meeting, • Maintaining cleanliness, • Cleaning REQUIREMENTS • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking AVAILABILITY • 30-35 hours / week Hourly rate: £12.25 depending on experience in the industry, age and availability to work Tips

We are looking for a Waiter / Waitress to join the team as part of Cipriani Family Full Time Waiter / Waitress (48 hours a week) Job Overview: We are looking for a dedicated and enthusiastic Commis Waiter to join our team. The Commis Waiter will support the front-of-house team by ensuring that tables are set, food is delivered promptly, and guests have a seamless dining experience. This role is ideal for someone who is passionate about hospitality and eager to learn the ropes in a fast-paced restaurant environment. Key Responsibilities: Assist in setting up and clearing tables, ensuring that all settings are clean and tidy. Support the waiting staff by delivering food and beverages to guests in a timely and professional manner. Refill water glasses and provide bread or other accompaniments as needed. Ensure that all service areas are kept clean, organized, and stocked with necessary supplies. Assist with the polishing of cutlery, glassware, and crockery. Respond to guest requests and communicate them effectively to the waiting staff or kitchen team. Assist in maintaining cleanliness and orderliness in the dining area throughout service. Provide general support to the front-of-house team as required, ensuring the smooth operation of service. Adhere to all health, safety, and hygiene standards, ensuring a safe environment for both guests and staff. Qualifications: Previous experience in a restaurant or hospitality role is preferred but not required. Strong communication and interpersonal skills. Ability to work effectively as part of a team in a fast-paced environment. High attention to detail and a commitment to providing excellent customer service. Physically fit and able to carry out tasks that require standing for long periods and lifting items as needed. A positive attitude, willingness to learn, and adaptability to new tasks. Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Competitive hourly wage. Opportunities for career development and progression within the company. A supportive and friendly working environment. Apply today and join us as a Waiter / Waitress. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

We are looking for full time Retail Assistants to join our team. You will provide excellent customer service, assist with sales, operate the till and ensure the store is well presented at all times.

Join Our Team as an Experienced Barista/Front of House at Our Walthamstow High Street Branch! We are looking for a talented Barista or Front of House (FOH) team member to become part of our dynamic crew at our Forest Gate location. Please ensure you are applying specifically for this branch. This is a full-time position with mixed shifts from Monday to Sunday, between 6:30 am and 5:30 pm. Availability on weekdays is a Must! Along with some weekend shifts. Main Responsibilities: 1. Drink Preparation: Prepare and serve a variety of hot and cold beverages, including coffee, tea, artisan drinks, and specialty creations. You will also serve customers in our outdoor garden area, maintaining speed and consistency. Packing takeaways !, 2. Food Service: Display, prepare, and serve cakes and light snacks with a focus on high presentation standards., 3. Latte Art: Demonstrate your skills in latte art to enhance the customer experience., 4. Cleanliness: Maintain a clean and sanitized work area, including utensils and equipment, to meet health and safety standards., 5. Customer Engagement: Serve customers with a friendly demeanor while efficiently taking orders and multitasking to meet their needs., 6. Equipment Calibration: Calibrate coffee machines and grinders to ensure optimal performance for quality beverages., 7. Dishwashing: Assist with washing up when necessary to maintain a tidy workspace. Ideal Candidate: The ideal candidate will have experience in a fast-paced environment and the ability to thrive under pressure. Multitasking and prioritizing duties will be crucial for success in this role. Independence and self-motivation are key, as you will be working in front-of-house operations. You should possess strong verbal English skills, be friendly, and have excellent customer service abilities, with a genuine willingness to ensure all customers have a satisfying experience. How to Apply: You need to be able to start as early as 6:30am; so please apply only if you can be an early bird to serve coffee. If you believe you have what it takes, please visit our Forest Gate branch for a direct response or message me here. Make sure to read all the details carefully before applying. We look forward to hearing from you! Thank you!

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.

About Us: At ARRO Coffee, we bring the vibrant soul of Italy to the heart of Central London. Our five cafés are known for artisan coffee, freshly made Italian-inspired food, and a warm, welcoming atmosphere. Whether it’s a quick espresso or an office coffee delivery, we’re passionate about creating memorable experiences. Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Benefits: Competitive hourly wage: £12.30 – £13.80 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. Food Service: Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. Cleanliness & Organisation: Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. Team Collaboration: Work collaboratively with team members to ensure efficient café operations and a positive work environment. Requirements: Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you!

Recognised for LifeWear; innovative, high-quality clothing from UNIQLO that is universally appealing in design and comfort, this new store features LifeWear for all. We are hiring additional staff to join our team of high-quality casual clothing enthusiasts to offer our LifeWear collection with our signature customer service experience to even more people in London. We are very much looking forward to welcoming your application and starting your Uniqlo journey with us! Hours: Full time (37.5 hours) or Part time (30 or 22.5 hours) Salary: Starting rate of £13.15 per hour Flexibility: 8.5 hour shifts per day including 1-hour unpaid meal break. Applicants must be flexible to work both morning and late shift patterns. Full weekend availability is REQUIRED. What are we offering? • Promotion and pay increase opportunities every 3 months, • Structured training to build your skills across all areas of store operations step by step, • Self-evaluation and manager’s evaluation system to ensure you do not stop developing, • Highly diverse and inclusive team environment, • Competitive compensation and benefit package; includes staff discount, sales assistant of the month award, bi-annual customer service excellence award with a trip to Japan, paid time off to volunteering for a good cause. What is your purpose? • Engage closely with customers to address any queries they may have, welcome them in the fitting rooms, operate the cash register, all with a view to offering an outstanding customer service, • Deal with products’ deliveries and shipments, stock the floor, create visual displays and perform cleaning duties to present an appealing and easy-to shop environment, • Comply with store policies and procedures to ensure smooth operations and minimize loss, • Collaborate enthusiastically with all team members and offer to support them when needed to form a united high performing team, • Relay the voice of customers about products and services to company management to continue to make our business relevant for the customers of today and tomorrow. Who are our Sales Assistants? • You have the right to work in the UK, • You are flexible to work weekends, public holidays and across various shifts, • You come from all walks of life – no fashion or retail background necessary APPLY TODAY.

Job Overview: We are seeking a highly motivated and experienced Assistant Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Qualifications & Skills: Experience: experience in a high-volume restaurant or hospitality environment. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount

Job Title: Function-Junior sous chef Working place The Royal Thames Yacht Club, based in Knightsbridge, is the oldest continuously operating Yacht Club in the World. It has a growing and active membership across all member categories. The Club is highly respected in the UK and internationally, winning major inter-club sailing events worldwide. The London Clubhouse is known for its excellent dining, functions and renown cellar, activity operating two bars and two restaurants serving seasonal menus selected from best suppliers. Hours: 40/45 hours per week – 5 out of 7 day including weekends Reports To Head Chef We are looking for a hard-working, dedicated individual with passion for fresh and seasonal food and dining experience. The right person should be able to work in a fast-paced environment, able to run service independently and play their part in a friendly and passionate team. Salary up to £ 15 p/h, plus staff bonus at the end of the year. Role Responsibility As a function junior sous chef you will be preparing, cooking and presenting dishes within the club’s menu standard and understand how events service works in terms of preparation and timing and be able to run event by yourself. You will be working closely with the sous chef and head chef. You will be ensuring that you maintain the higher standard of both food and hygiene in the kitchen. You will oversee orders and maintaining stock level to a correct quantity. Our ideal candidate will have • The ability to be effective under pressure, excellent communication skills (using all types of verbal and non-verbal communication techniques) and the willingness to be flexible with duties and hours of work will also be required, • Good understanding of allergens and dietary requirement, • Good understanding of food orders and stock pair level., • Have experience working in a high-quality kitchen, adhering to Health and Safety and standard operating procedure, • ‘Can do’ attitude, • Available to work at weekend and bank holidays if required., • Be passionate about cooking with a high attention to detail, • Be punctual, reliable, focused and have a positive attitude, • Have a passion for the role and keen to progress and develop within the team, • Eligible to live and work in the UK, • Personal attributes include reliability, honesty, loyalty, excellent organizational skills, an affable disposition, and the ability to demonstrate an open, attentive approach to customer service, • Level II certificate in allergens and H&S are essential, • Able to work on their own and be a team player, • Excellent knowledge and genuine passion for food, • Exceptional customer service standard, • Confident, professional, and welcoming, • Able to operate a manual handling role which does include some physical moving of large deliveries Package Description Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progressions opportunities, other benefits include: • Competitive salary, • Complimentary meals whilst on duty, • Uniform and uniform laundry, • Pension scheme, • 28 days paid holiday (including bank holidays), • Good life-work balance (close on bank holidays), • Cycle to Work Scheme, • Christmas and New Year closure (usually 10 days), • Working in a small and dedicated team with opportunities for career progression

Prepare and serve coffee, espresso drinks, teas, and other specialty beverages according to company recipes and standards. Greet customers, take accurate orders, and provide recommendations as needed. Operate espresso machines, grinders, brewing equipment, and point-of-sale (POS) systems. Maintain a clean, organized, and safe work environment, including regular cleaning of equipment and café spaces. Manage cash and credit transactions with accuracy and integrity. Restock inventory, monitor supplies, and assist with daily café operations. Deliver excellent customer service by creating a welcoming and engaging atmosphere. Work collaboratively with team members to ensure efficient service, especially during peak hours.

Job description: Chef de Partie Working place The Royal Thames Yacht Club, based in Knightsbridge, is the oldest continuously operating Yacht Club in the World. It has a growing and active membership across all member categories. The Club is highly respected in the UK and internationally, winning major inter-club sailing events worldwide. The London Clubhouse is known for its excellent dining, functions and renown cellar, activity operating two bars and two restaurants serving seasonal menus selected from best suppliers. Hours: 48 hours per week – 5 out of 7 day mainly Monday to Friday Reports To Head Chef We are looking for a hard-working, dedicated individual with passion for fresh and seasonal food and dining experience. The right person should be able to work in a fast-paced environment and play their part in a friendly and passionate team. . Salary £13.50 to £14 based on experience, plus staff bonus at the end of the year Role Responsibility As a chef the partie you will be preparing, cooking and presenting dishes within the club’s menu standard. You will be helping any junior chefs in the kitchen if needed. You will be working closely with the sous chef and head chef including dish and menu input. You will be ensuring that you maintain the higher standard of both food and hygiene in the kitchen. Our successful candidate will have • The ability to be effective under pressure, excellent communication skills (using all types of verbal and non-verbal communication techniques) and the willingness to be flexible with duties and hours of work will also be required, • Have experience working in a high-quality kitchen, adhering to Health and Safety and standard operating procedure, • ‘Can do’ attitude, • Be passionate about cooking with a high attention to detail, • Be punctual, reliable, focused and have a positive attitude, • Have a passion for the role and keen to progress and develop within the team, • Eligible to live and work in the UK, • Personal attributes include reliability, honesty, loyalty, excellent organizational skills, an affable disposition, and the ability to demonstrate an open, attentive approach to customer service, • Level II certificate in allergens and H&S are essential, • Able to work on their own and be a team player, • Excellent knowledge and genuine passion for food, • Exceptional customer service standard, • Confident, professional, and welcoming, • Able to operate a manual handling role which does include some physical moving of large deliveries Package Description Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progressions opportunities, other benefits include: • Competitive salary, • Complimentary meals whilst on duty, • Uniform and uniform laundry, • Pension scheme, • 28 days paid holiday (including bank holidays), • Good life-work balance (open mainly Monday to Friday), • Cycle to Work Scheme, • Christmas and New Year closure, • Working in a small and dedicated team with opportunities for career progression

Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude, • Manage reservations and optimize seating arrangements, • Answer phone calls, take reservations, and assist with guest inquiries, • Maintain a clean and organized front-of-house area, • Handle guest feedback and ensure a positive dining experience, • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills, • Previous experience in a customer service or hospitality role preferred, • Ability to work in a fast-paced environment, • Strong organizational and multitasking skills, • A positive attitude and a team player Why Join Us? • Competitive pay and tips, • Fun, friendly, and supportive team environment, • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!

Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.

Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.

Are you a vibrant, energetic individual who loves creating experiences as fresh as our ingredients? Our acclaimed juice bar is growing, and we’ve just opened a stunning new branch in the heart of a bustling East London shopping mall! We're on the hunt for passionate foodies and customer service stars to join our fresh-faced team. Who We Are: We’re not your average juice bar. We’re a destination for authentic, sun-inspired flavours and feel-good vibes. We specialise in the pure goodness of hand-pressed sugarcane juice, crack-open-fresh coconuts, and our famously refreshing (non-alcoholic) mojitos. Our menu is always expanding with innovative, delicious, and healthy drinks that make our customers smile. The Role: As a Juice Bar Specialist, you'll be at the heart of the action. This is a hands-on role where you'll create memorable moments for every customer who walks up to our counter. Your key responsibilities will include: • Crafting our signature drinks with precision and passion – from crushing sugarcane to perfectly preparing fresh coconuts., • Providing exceptional, friendly, and efficient customer service in our fast-paced mall environment., • Educating customers on our menu and helping them find their new favourite drink., • Maintaining the highest standards of cleanliness and food safety., • Operating the till and handling transactions., • Working as part of a dynamic, supportive team to keep the energy high and the drinks flowing. Who You Are: We're looking for someone who is: What We Offer You: Ready to Pour Some Good Vibes? If you’re ready to bring the energy and learn a craft you can be proud of, we would love to hear from you.

Available Position: Sales Assistant (Full Time - 44h per week) Location: Clapham, SW11 5RH or Richmond TW9 1AS About The Role: Decor Express currently have an exciting opportunity for a Sales Assistant to join our team. You will participate in the effective and efficient running of our store. As Sales Assistant you will be responsible for the day-to-day operation of the shop. The role is based primarily on the shop floor but you will be involved in other part of the business such as online trading. Salary: Competitive salary starting £30,000 - £32,000 depending on experience plus benefits: • annual bonus and sales commission opportunity;, • 30 days holiday year, increasing with service,, • employee discount for all products in our stores;, • company pension and cycle to work scheme. Duties & Responsibilities: √ Sales of a wide range of paints, tools & fixings, mostly in the shop but also sometimes on the telephone or online. √ Carry out cash/card transactions, refunds processes accurately and in accordance with store procedures, √ Assisting and advising customers with the selection of products, √ Responding to a wide range of queries from customers, √ Maintaining stock levels and assisting with the stock take, Requirements: · Knowledge of paints, tools and previous experience in DIY or Builders Merchant store is essential for this role, · High standards of customer service and excellent telephone manner, · Good spoken English Proactive and sales driven attitude · A driving licence would be useful, · Ability to work as part of a team

Sanzio is a vibrant and much-loved Italian restaurant in the heart of Willesden Green. We’re passionate about Italy’s most iconic dishes – think wood-fired pizzas, handmade pastas, and daily specials featuring fresh, seasonal meat, fish, and seafood – all served in a warm, old-world atmosphere perfect for friends and family. We’re currently on the lookout for a Head Waiter to help lead our front-of-house team and ensure every guest receives the outstanding service we’re known for. 🔸 What You’ll Be Doing: Delivering exceptional customer service and ensuring each guest has a smooth, enjoyable experience. Supporting and motivating junior floor staff, helping them grow and develop. Leading by example – this is a hands-on role where your presence on the floor really matters. Assisting with daily operations, service flow, and maintaining the welcoming atmosphere our customers love. 🔸 What We’re Looking For: Proven experience as a senior waiter or head waiter, with references to match. A warm, friendly personality – kind, focused, and calm under pressure. Excellent communication and leadership skills. Strong understanding of food, drink, and service – including basic kitchen knowledge and food hygiene standards. A passion for hospitality and creating memorable guest experiences. ⚠️ This role is not suitable for part-timers or students. 🔸 What We Offer: Competitive pay – hourly or salaried, depending on your experience and capabilities. A friendly and supportive work environment with a close-knit team. Opportunities to grow and take on more responsibility within a successful neighbourhood restaurant. Sound like a good fit? Apply today and let us know why you’d be the perfect addition to the Sanzio family.

Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard., • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment., • Take customer orders and communicate effectively with the team to ensure smooth preparation., • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts., • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo., • Confidently demonstrate knowledge of the menu, food, and drink options to customers., • Pay close attention to presentation and service standards., • Engage proactively with customers upon arrival and departure., • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays., • Ensure all product displays are kept to the highest standard., • Support the team with other tasks to ensure smooth operations., • Attend all team and company meetings and training events., • Follow all company policies and operational procedures., • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting., • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art., • Strong knowledge of coffee extraction and dialling in., • Excellent customer service skills., • Experience using till and payment systems., • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period., • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.

As Guest Services Manager at our Four Points Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both Front Office and Food & Beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott.

Experienced Barista Wanted – Join Our Brekky & Brunch Café! We’re on the lookout for an experienced and passionate barista to join our friendly team! About the Role: We’re a busy breakfast and brunch café, and we’re looking for someone who can bring great energy, exceptional customer service, and solid barista skills to the team. You’ll be a key part of our daily operations and play an important role in helping us grow the business. What We’re Looking For: Proven barista experience (latte art a bonus!) A strong focus on customer service Reliable, punctual, and a team player A positive attitude and willingness to take initiative If you’re someone who takes pride in their coffee, enjoys a fast-paced café environment, and wants to be part of a growing team, we’d love to hear from you!

Position: We are currently seeking enthusiastic and dedicated waiters to join our dynamic team. If you have a passion for excellent customer service and enjoy working in a fun and fast-paced environment, we want to hear from you! Responsibilities: Greet and seat guests with a friendly and welcoming attitude Take accurate food and drink orders and relay them to the kitchen staff Serve food and beverages promptly and efficiently Ensure guests have an enjoyable dining experience by providing attentive and personalized service Handle payments and operate the POS system Maintain cleanliness and organization of the dining area Requirements: Previous experience as a waiter or in a customer-facing role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle busy periods with grace Strong attention to detail and a commitment to delivering high-quality service Flexibility to work various shifts, including weekends and holidays A positive and team-oriented attitude What We Offer: Weekly pay Competitive pay A fun and energetic work environment Opportunities for career growth and development Discounts on all the sister's restaurants.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.

Key Responsibilities Greet customers in a friendly and professional manner, taking orders accurately. Prepare and serve espresso-based drinks, teas, smoothies, and other beverages to company standards. Operate coffee machines, grinders, blenders, and other café equipment safely. Maintain knowledge of coffee beans, brewing methods, and seasonal menu items. Ensure correct presentation, portioning, and temperature of all drinks and snacks. Handle payments, operate tills/EPOS systems, and process card transactions. Keep the coffee station, seating areas, and equipment clean and hygienic at all times. Follow food hygiene, health & safety, and allergen procedures. Restock milk, coffee beans, syrups, cups, and other consumables as needed. Assist with training new staff members when required. Deliver outstanding customer service, resolving issues promptly and politely. Skills & Requirements Previous experience as a barista or in hospitality preferred, but training provided. Passion for coffee and customer service. Ability to work efficiently in a fast-paced environment. Strong communication and teamwork skills. Attention to detail and commitment to high standards. Reliable, punctual, and flexible with working hours.

This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.

Ara is an independent all-day dining restaurant in the heart of Aldgate East, serving breakfast, lunch, dinner, and everything in between. Our menu is ‘well-travelled’ – bringing flavours from around the world, designed for a relaxed yet vibrant dining experience. We are looking for a hands-on, energetic Assistant Manager to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality, and enjoys being part of a dynamic independent restaurant. What you’ll do: • Support the General Manager in the daily running of the restaurant, • Lead, train, and motivate the front of house team, • Deliver excellent guest experience and service standards, • Assist with rota planning, stock control, and operational duties, • Help drive sales and maintain cost efficiencies, • Be a role model on the floor with a ‘lead from the front’ approach What we’re looking for: • Previous management/supervisory experience in a restaurant, • Strong leadership and communication skills, • Passion for hospitality and customer service, • Ability to work well under pressure and problem-solve on the spot, • A positive, team-focused attitude What we offer: • Career progression within an ambitious independent group, • Staff meals on shift and staff discount, • A fun, supportive working environment

Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: • Ensuring the smooth and efficient running of the reception area at all times., • Supervising the team and ensuring the highest standard of customer service is upheld at all times., • To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: • Significant experience in a similar position is essential, • Experience of working in a luxury boutique hotel, restaurant or private member’s club., • Ability to demonstrate and instill exceptional customer service standards The working hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday., • The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.