Customer service operative jobs in United Kingdom

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: -Greeting customers when they arrive and leave -Acting as main point of contact for reception staff -Taking phone calls for reservations -Resolving customer complaints -Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone -Responding to emails Requirement: -Excellent communication skills -Excellent customer service skills -Patience and composure -Good computer skills -Previous working experience with SevenRooms or OpenTable booking system is a big plus

We are looking for a Waiter / Waitress to join the team as part of Cipriani Family Full Time Waiter / Waitress (48 hours a week) Job Overview: We are looking for a dedicated and enthusiastic Commis Waiter to join our team. The Commis Waiter will support the front-of-house team by ensuring that tables are set, food is delivered promptly, and guests have a seamless dining experience. This role is ideal for someone who is passionate about hospitality and eager to learn the ropes in a fast-paced restaurant environment. Key Responsibilities: Assist in setting up and clearing tables, ensuring that all settings are clean and tidy. Support the waiting staff by delivering food and beverages to guests in a timely and professional manner. Refill water glasses and provide bread or other accompaniments as needed. Ensure that all service areas are kept clean, organized, and stocked with necessary supplies. Assist with the polishing of cutlery, glassware, and crockery. Respond to guest requests and communicate them effectively to the waiting staff or kitchen team. Assist in maintaining cleanliness and orderliness in the dining area throughout service. Provide general support to the front-of-house team as required, ensuring the smooth operation of service. Adhere to all health, safety, and hygiene standards, ensuring a safe environment for both guests and staff. Qualifications: Previous experience in a restaurant or hospitality role is preferred but not required. Strong communication and interpersonal skills. Ability to work effectively as part of a team in a fast-paced environment. High attention to detail and a commitment to providing excellent customer service. Physically fit and able to carry out tasks that require standing for long periods and lifting items as needed. A positive attitude, willingness to learn, and adaptability to new tasks. Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Competitive hourly wage. Opportunities for career development and progression within the company. A supportive and friendly working environment. Apply today and join us as a Waiter / Waitress. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time/Part-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

🌟 Join Our Team at Crème de la Crepe in Covent Garden 🌟 Are you passionate about creating delicious crepes and providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want YOU to join our team as a Part-time Team Member! Experience Essential: • Training as a Crepe Chef, Server, or Barista, • Food and Hygiene Level Two certification Don't worry if you don't have all the necessary experience; we provide comprehensive training to help you excel in your role. As a Team Member, you'll play a crucial role in the day-to-day operations of Crème de la Crepe. Your responsibilities will include: • Carrying out standard operating procedures & cleaning duties., • Coffee & Crepe making., • Drinks making., • Operating the till system., • Handling cash and card transactions., • Full product knowledge of all menu items and services., • Serving customers and ensuring their requests are met to the high standards required., • Provide customers with help and advice., • Ensure every customer is greeted when entering the shop so they know what to do and feel important and valued., • Be aware of your responsibility to make timely delivery of all food & beverage items to customers., • Confident and clear communication with customers to ensure satisfaction and resolution of complaints where required., • Ongoing customer interaction to ensure they are enjoying their food/drinks after they have been served., • Ensuring the food service area is left clean and tidy once all the guests have left – ideally clearing crepe trays etc while customers are still seated and asking how they have enjoyed their experience., • Reporting problems with staff and operations to Management., • Opening and closing the shop. We're looking for hard-working, highly motivated individuals who take pride in their work and strive for excellence. If you're ready to join a dynamic team in the heart of Covent Garden and start making delicious crepes for our valued customers, we want to hear from you! To apply, please contact us ASAP. The successful candidate must be available to begin training immediately. Don't be a pancake, join us at Crème de la Crepe and be part of a team dedicated to creating unforgettable experiences for our customers!

🌟 Assistant Manager – Hospitality Industry 🌟 Location: Core Cafe - Within Swiss Cottage Leisure Centre Employment Type: Full-Time Salary: Competitive, based on experience Are you a natural leader with a passion for hospitality and teamwork? We’re looking for an experienced Assistant Manager to join our dynamic team and help us deliver outstanding guest experiences every day. About the Role: As our Assistant Manager, you’ll play a key role in the daily operations of our venue. You’ll support the General Manager in leading a motivated team, maintaining high service standards, and ensuring smooth, efficient, and profitable operations. Key Responsibilities: - Lead, train, and inspire staff to deliver exceptional customer service. - Oversee daily operations, ensuring a clean, safe, and welcoming environment. - Manage staff schedules, performance, and team development. - Support stock control, ordering, and cost management. - Handle guest inquiries, feedback, and complaints with professionalism. - Uphold company standards, policies, and procedures at all times. - Assist with business growth through creative ideas and team collaboration. Requirements: - Minimum 5 years of experience in the hospitality industry (restaurants, bars, hotels, or similar). - At least 20 years of age. - Proven experience in a leadership or supervisory role. - Strong communication, organizational, and problem-solving skills. - Ability to motivate and manage a team in a fast-paced environment. - A proactive attitude, reliability, and a commitment to excellence. Why Join Us? - A supportive and energetic work culture. - Opportunities for career progression and professional growth. - Competitive pay and performance incentives. - Staff discounts and perks. If you’re ready to take the next step in your hospitality career and lead a passionate team, we’d love to hear from you!

Join Alma Battersea as Part time Waiter! Are you passionate about providing exceptional customer service in a dynamic environment? Do you thrive in a fast-paced setting and enjoy working as part of a team? If so, we have the perfect opportunity for you! Position: Waiter Location: 47 Northcote rd, SW11 1NJ Hours: Part time / Weekends only Responsibilities: Greet and seat customers in a friendly and efficient manner Take and deliver customer orders accurately and promptly Provide attentive service to ensure customer satisfaction Handle customer inquiries and resolve any issues or concerns Maintain cleanliness and organization of the dining area Collaborate with team members to ensure smooth service operations Requirements: Previous experience in a similar role preferred but not required Excellent communication and interpersonal skills Ability to work well under pressure and in a fast-paced environment Strong attention to detail and multitasking abilities Positive attitude and willingness to learn Availability to work weekends Benefits: Competitive hourly rate Opportunity to work in a dynamic and supportive team environment Potential for advancement and career growth Free lunch whilst on shift If you're passionate about hospitality and eager to join a welcoming team, we'd love to hear from you!

Head Waiter at Marta Restaurant, Chelsea About Us: Marta Pizza Restaurant is new opening but already known for its authentic Italian-Romana cuisine, served with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings a true taste of Rome to London. Our menu boasts classic pizzas and a curated selection of wines, making Marta Pizza a favourite for casual dining and special occasions alike. Who We’re Looking For We are seeking an experienced and dynamic Head Waiter to lead by example in our small team. You will be someone who: Thrives in a fast-paced, fun environment. Has a passion for delivering exceptional customer service. Takes initiative and loves engaging with people. Brings leadership skills to motivate team by leading by example. What We Offer: Flexible working hours to suit your lifestyle. A fun and supportive team environment. Delicious staff meals traditional Romana pizza, on every shift. 50% staff discount on our menu. A competitive salary that rewards your expertise. Responsibilities: Overseeing daily service operations to ensure excellence. Training and mentoring other staff to maintain high standards of service and cleanliness. Engaging with guests to enhance their dining experience. If you’re a people-person with a love for Italian food and a positive attitude we’d love to hear from you!

We are seeking a passionate Food Service Worker to join our dynamic team at Hide and Greek in the UK. In this role, you will play a vital part in providing exceptional service and ensuring our customers enjoy their experience, aligning with our mission of delivering quality street food. Responsibilities • Provide excellent customer service by greeting and serving guests with a friendly attitude., • Prepare and serve food items according to health and safety standards., • Maintain cleanliness and organization of the service area and kitchen., • Assist with food preparation tasks as needed.., • Collaborate with team members to ensure smooth operations during busy periods., • Upsell menu items to enhance guest satisfaction and increase sales., • Address customer inquiries and resolve any issues promptly., • Qualifications, • Previous experience in a street food service or hospitality role is preferred., • Strong understanding of food safety practices., • Excellent communication and interpersonal skills., • Ability to work effectively in a fast-paced environment., • If you're ready to bring your enthusiasm for food service to our exciting street food venture, we invite you to apply today and be part of our journey at Hide and Greek!

We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

The Breakfast Barista is responsible for preparing and serving high-quality coffee, beverages, and breakfast items to customers in a friendly and efficient manner. The role combines barista expertise with excellent customer service, ensuring a welcoming atmosphere for guests during the morning rush. Key Requirements for the role: · Previous experience as a barista or in a customer-facing role (preferably in a high end busy environment within the hotel, leisure or hospitality industry would be a distinct advantage) · Familiarity with coffee preparation techniques (latte art) and equipment operation. · Basic knowledge of food handling and sanitation practices. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment as part of a team and work under pressure in a challenging environment with minimum supervision. · Positive attitude and commitment to providing exceptional customer service. · Basic Food Hygiene Certificate (desirable) · High standard of personal presentation · Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels · Ability to take initiative and resolve queries in a practical and positive manner · Good attention to detail · Confident and outgoing personality Must have experience in LATTE ART

Join the team at Native Kings Wardrobe! As a team member you will be expected to give great customer service, and be knowledgeable of a Hotel day to day operation. • Experience in both Hotels and Restaurants will be highly valued., • Good command of the English language., • Excellent presentation., • Great personality and customer service.

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Assistant Restaurant Manager to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch What we are looking for: • To be passionate about great food, quality service and hospitality, • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the Front of House, • Ensure the training and knowledge are kept to standard and team efficiency is high, • Have a great knowledge of busy brasserie services in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety., • Assist the manager in overseeing daily restaurant operations, • Ensure compliance with food safety and sanitation regulations, • Manage inventory and order supplies as needed, • Provide excellent customer service and address customer concerns or complaints, • Assist in creating and implementing staff schedules, • Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability, • Maintain a clean and organized restaurant environment Qualifications: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Excellent leadership and team management skills, • Ability to multitask and prioritize tasks effectively, • Strong communication and interpersonal skills In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

Receptionist – Full-Time 📍 Gilgamesh London, Covent Garden About the Role: Gilgamesh London is seeking a professional, friendly, and experienced Receptionist to be the face of our venue. You’ll manage reservations, welcome guests, and ensure seamless front-of-house operations. Key Responsibilities: • Manage reservations via SevenRooms, OpenTable, and The Fork, • Provide a warm, professional welcome to all guests, • Handle phone, email, and in-person inquiries, • Work closely with the floor and management teams to ensure smooth service, • Maintain a tidy, organized reception area, • Support with VIP bookings & special requests Requirements: ✔️ Previous experience in a high-end restaurant or hospitality setting ✔️ MUST HAVE PREVIOUS EXPERIENCE in reservation systems (SevenRooms, OpenTable, The Fork) ✔️ Exceptional customer service & communication skills ✔️ Positive, professional, and highly organized ✔️ Ability to work in a fast-paced environment, including evenings & weekends Why Join Us? ✨ Work in one of London’s top dining venues ✨ Competitive salary & career growth opportunities ✨ Engage with VIPs & industry professionals ✨ Staff discounts & team perks Join Gilgamesh London and help us create exceptional guest experiences!

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Hotel Receptionist (Maternity Cover)– California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. This is a temporary role to cover a maternity leave, with an expected start date in the first or second week of December. The Hotel Receptionist will: • ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level., • have great attention to details., • have great communications skills., • have excellent command of English, both verbal and written., • be extremely knowledgeable in regards to the company services, standards & products., • flexible on working hours and duties., • have a great eye for details and will maintain guests’ record up to date at all time., • provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Join the Gourmet Sausage Team at the Southbank Christmas Market! We’re on the lookout for reliable, hardworking, and enthusiastic individuals to join The Gourmet Sausage — serving up high-quality street food throughout the festive season. This is a fast-paced, customer-facing role in the heart of London’s iconic Southbank Christmas Market. Perfect for those who take pride in great food, teamwork, and delivering exceptional service in a lively, outdoor environment. Job Type: Part-time & Full-time roles available Contract: Temporary (18th October – 22nd December) Shifts: Daytime and evening shifts between 11am–9pm, weekends included Key Responsibilities: • Food preparation & service: Cooking and serving gourmet sausages and sides to a consistent, high standard., • Customer service: Providing friendly, efficient, and welcoming service to every guest., • Health & safety: Following all food hygiene, allergen, and safety procedures — maintaining a clean and safe workspace at all times., • Stock control: Monitoring ingredient levels, restocking when required, and rotating stock correctly., • Cleanliness: Ensuring all equipment, utensils, and prep areas are regularly sanitised and compliant with H&S standards., • Cash handling: Operating the till system accurately and processing transactions confidently., • Proven reliability and strong work ethic., • Level 2 Food Hygiene & Safety certification (essential)., • Health & safety conscious with a proactive approach to maintaining high standards., • Previous experience in street food, catering, or hospitality (preferred but not essential)., • Excellent communication and time management skills., • Ability to work efficiently under pressure in a fast-paced, outdoor environment., • Flexible availability — especially on weekends and during peak festive periods.

About the job MEETING & EVENTS MANAGER We need an exceptional and passionate Meeting & Events Manager to join our team in London. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Meeting & Events Manager for Generator. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR LONDON Generator London is a short stroll from Covent Garden, Regents Park and the British Museum. When crafting this hostel we redesigned this old police station to reflect the city’s street life. Local reclaimed timber, exposed brickwork and hot-rolled black steel give the hostel an industrial feel. Bold graphics, vibrant patterns and famous British cultural icons combine to capture London's cosmopolitan vibe. Make sure you catch the classic red bus that’s parked next to our bar’s dance floor every night. Don’t be late, London’s calling. NUTS AND BOLTS OF THE JOB -To play a senior role within the hotel commercial team to develop and drive revenue strategies across all revenue streams, optimising all available space through all distribution channels -Management of the Shuffleboard bookings, Meetings & Events operation, ensuring delivery of exceptional guest service -Work with GM/HQ to evolve and expand the events offering to both internal and external guests ensuring all efforts are on-brand and revenue driving -Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and initiatives within the hostel -Plan events from start to finish according to requirements, target audience and objectives -Ensure all costs are controlled without compromising standards and service delivery -Take ownership of the events and initiatives to ensure that we create a truly unique Generator experience -Identify and work with local and international brands on event-led local marketing campaigns -Drive the private hire proposition and look to monetise social spaces within the property -Make sure that insurance, legal, health and safety obligations are followed -Produce post-event evaluation to inform future events Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA -Have the ability to generate reports, write briefs and carry out various admin tasks -Be a team player with strong leadership skills -Customer-service orientation -Excellent organisational skills -Stay calm when the pressure hits YOUR ROCK STAR EXPERIENCE -Proven experience as Meeting & Events Manager -Previous project management experience OUR EMPLOYEE BENEFITS • Birthday holiday in addition to your yearly holiday allocation, • Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees, • Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback, • Employer funded life assurance at two times base salary to cover death in service lump sum payments, • Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity, • 2 free nights’ accommodation across any hostels (subject to availability), • Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted), • Social events and celebrations calendar, • Various employee recognition schemes, • Online learning tools SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Event Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire.

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Competitive salary, full time position., • Staff discounts., • Great working environment., • Career development opportunities., • Meals at work. The roles should meet the following: • Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere., • Excels at increasing check averages through strategic up-selling of food and alcohol., • Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management., • Outstanding interpersonal talents, fluent in English., • Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: • Excellent customer service, • Commercial awareness, • Excellent interpersonal communication, • Problem-solving, • Highly organized, • Great team player, • Positive attitude, • You're eligible to work in the UK

Join the team at Native Kings Wardrobe! As a team member you will be expected to give great customer service, and be knowledgeable of a Hotel day to day operation. • Experience in both Hotels and Restaurants will be highly valued., • Good command of the English language., • Excellent presentation., • Able to work in fast paced environments., • Great personality and customer service.

Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.

Want to be part of the UK’s No.1 voted Nail Salon? Townhouse is the global leading luxury nail salon brand, reinventing the nail salon experience with luxury treatments in beautiful surroundings. Our salons have been featured on Made in Chelsea, in Vogue, Tatler, Glamour, Marie Claire, Sheerluxe and many more, with 40+ salons across the UK, Los Angeles and New York. We are the most talked about nail brand leading in the revolution of the nail care space, not just for our clients, but for the hardworking team members who work in it! Founded by Juanita Huber-Millet, we are committed to raising the standard of the salon experience. With a focus on immaculate, bespoke treatments and meticulous attention to detail, Townhouse promises an exceptional experience for both clients and team members alike. This salon is operated by Goldex Beauty. Goldex Beauty: Goldex Group is a well-established and rapidly expanding business group with a strong portfolio of successful brands across hospitality, food & beverage, and retail. Our ventures include popular high-street names such as Goldex Fitness, Costa Coffee and Kaspa’s Desserts. We’re now bringing that same passion and expertise to the beauty industry. As part of the Goldex family, you’ll have the opportunity to grow within a supportive, ambitious team that champions excellence in everything we do. Our fantastic benefits include: • Annual Leave – 28 days of annual leave per year., • Employee Private Healthcare – Employee health coverage provided., • Employee Assistance Programme – Free, confidential access to support for mental health, legal advice, financial guidance, and more., • Employee Discount – Enjoy 25% off at: Townhouse, Costa Coffee, Kaspa’s Desserts, Gong Cha, • Goldex Fitness Gyms (Through the Goldex Staff Discount Card), • Friends and Family Discount – Discounted services for two nominated friends or family members., • Referral Bonuses – For every successful team member you refer to the business (paid on successful completion of their probationary period)., • Free drinks from Goldex Group Coffee Shops – As a day one benefit, you are entitled to a certain number of free small drinks whilst on shift., • Birthday Pamper – During your birthday month, treat yourself and a friend to a free signature mani or pedi and a complimentary drink!, • Commission – Commission available for retail product sales at 10%., • Starting hourly rate of £12.21 + keep all of your own tips! Responsibilities: • Deliver our signature services, manicures and pedicures, and additional nail enhancements ., • Infuse passion into every treatment, ensuring a luxury experience for our clients., • Assisting in salon upkeep, maintaining a clean and tidy workstation, and stock replenishment., • Demonstrating the highest level of customer service at all times., • Stay informed about current nail trends and techniques., • Educate clients on proper nail care practices and recommend suitable products., • Advising customers on the purchase of Townhouse nail care products. Qualifications: • Possess a valid certification as a Nail Technician (NVQ level 2 or similar)., • Previous experience as a Nail Technician or a similar role. Equal Opportunities: Goldex Beauty is proud to be an equal opportunity employer, embracing diversity without compromise. We celebrate all qualified applicants, irrespective of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. Join us in defining sophistication in the world of nail artistry! Apply Now and Be Part of Our Exceptional Team!

Job Opening: Deli Specialist (Focacceria & Italian Delicatessen) We are looking for an enthusiastic and skilled individual to join our team at our Focacceria & Italian Delicatessen. The ideal candidate should have experience in preparing sandwiches, working with an electric slicer, and a strong knowledge of Italian products. Key Responsibilities: Prepare a variety of delicious sandwiches using high-quality ingredients. Operate an electric slicer with precision and care. Demonstrate a deep understanding of Italian food products. Maintain a clean and organized work environment. Prepare a variety of coffee Provide excellent customer service, ensuring customer satisfaction at all times. Requirements: Previous experience in sandwich making or working in a deli is preferred. Knowledge of Italian food products is essential. Ability to use an electric slicer safely and efficiently. Strong work ethic, with a clean and professional appearance. Friendly, customer-focused attitude with excellent communication skills. If you have a passion for Italian cuisine and providing top-notch service, we'd love to hear from you! Apply today and join our team!

Now Hiring: Café Manager — Black Rabbit Café We’re looking for a new Manager to join our team at Black Rabbit Café — a small but mighty café, loved by locals and known as one of the best in the area. We take pride in our amazing coffee, our warm, family-like atmosphere, and our loyal regulars who make every day special. To keep things running smoothly, we’re looking for a true leader — not a boss — someone who’s organized, fun, proactive, and ready to keep everything flowing before problems even arise. Responsibilities include: Perform all general staff duties when needed. Oversee day-to-day operations across all areas of the café. Delegate tasks, support staff, and ensure standards and procedures are always met. Open and close the shop, maintaining cleanliness, food hygiene, and safety standards daily. Ensure timely service and an excellent customer experience. Cover shifts when required. Create and manage staff rotas. Review operations for efficiency and implement improvements. Provide warm, attentive, and consistent customer service. Handle customer complaints with confidence and care. Monitor and respond to customer feedback. Conduct regular staff training and ongoing development. Communicate and coordinate HR and operational needs. Recruit and onboard new staff. Review performance and ensure motivation and satisfaction among employees. Maintain all equipment and facilities in good working condition. Manage cost control and stock levels. Ensure all financial and performance targets are met. Ensure compliance with all safety and legal regulations. 🌟 What We Offer A friendly, family-style work environment where everyone supports each other. Competitive salary: £31,000 + service charge. Free lunch every day. Paid 30-minute lunch break. 2 days off a week The chance to be part of a café that people truly love — and help it grow even more. If you’re a natural leader who believes in teamwork, positivity, and great coffee, we’d love to meet you. Join the Black Rabbit Café family — where small means special.

Job Overview We are seeking a reliable and motivated Delivery Driver to join our team. In this role, you will be responsible for the timely and safe delivery of pork products, primarily pork sausages, to various customer locations. You will play a key role in representing our company through professional and courteous customer service, ensuring a positive experience with every delivery. This position is part-time, with working days on Monday, Tuesday and Wednesday. The start time for each shift is 5:30 AM, and the role requires the ability to navigate and deliver efficiently within London. The ideal candidate is punctual, safety-conscious, and capable of working independently while maintaining a high standard of service. All necessary Personal Protective Equipment (PPE) will be provided, and proper handling of food products is essential to ensure safety and quality throughout the delivery process. Duties • Safely operate a delivery vehicle, including box trucks and manual transmission vehicles., • Load and unload goods, ensuring proper handling to prevent damage., • Navigate assigned routes efficiently while adhering to traffic laws and company policies., • Provide exceptional customer service during deliveries, addressing any questions or concerns from clients., • Maintain accurate records of deliveries, including logs of mileage and delivery confirmations., • Valid driver’s license with a clean driving record; commercial driving experience is an advantage., • Strong customer service skills with the ability to communicate effectively., • Experience in warehouse operations is a plus., • Ability to lift heavy items (up to 50 pounds) and perform physical tasks associated with moving goods., • Previous experience as a delivery driver is preferred., • Familiarity with route driving and navigation tools is beneficial. Casual dress Free parking On-site parking Experience: Delivery driver: 2 years (required) Work Location: In person

We're a fast growing food business with lots of opportunity, but you need to prove you can master the basics first. We're passionate about lowering the cost of food so everyone can enjoy a home cooked meal regardless of class, or income. Please apply if you • Love customer service, • Working in the kitchen, • Have high standards, • Are hard working, • Humble, • Have a startup/scrappy mindset, • Are long term focused, • Positive, • and Honest, • and want to build something. As an Assistant Manager you will be: • Responsible for opening and closing, • Serving perfect food., • Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun., • Ensuring every customer is delighted with their order and their experience - You will deal with complaints promptly in an open and honest way., • Leading from the front, you will be hands on working with the team on the line and on floor with customers., • Responsible for supporting your General Manager and delivering store results., • Learning to own P&L, which means you will need to drive sales whilst controlling costs., • Running smooth day to day operations, thinking about long term plans., • Always leading with our values, • Developing your team to ensure there is a strong talent pipeline. Where you can go with Us? If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Store leader - leading to a future as an Area Trainer This isn’t just a job – it can be a career! About us Imagine if KFC and Itsu had a baby... ...it would probably be our crispy rolls. Viral on TikTok, you check it out yourself. And now you have the opportunity to join this growing business in its early days! We need talented Londoners to help cook, roll, and serve this tasty treat. (And keep our awesome Google rating!!!) The best candidates will be detail oriented too, so reading to the bottom of this job ad means you’ll know, we growing from two to five locations this year, so our team needs to double, meaning there is plenty of room for the best team members to become leaders and partial owners of the business. Job Type: Full-time, Permanent, Graduate Benefits: 1. Discounted or free food, 2. Employee discount, 3. Employee stock ownership plan, 4. Employee stock purchase plan, 5. Gym membership Ability to commute/relocate: London SE16 3TP: reliably commute or plan to relocate before starting work (required)

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

White Mulberries is a family of three coffee shops serving quality coffee and brunch. We are seeking an experienced and passionate Head Barista to join our team on a full-time basis. The ideal candidate will have a minimum of 12 months of experience as a head barista, showcasing a good understanding of coffee preparation techniques and a commitment to delivering exceptional customer service. As Head Barista, you will be responsible for overseeing daily operations, training and mentoring baristas, and ensuring the highest quality of beverages. If you are enthusiastic about coffee and have the experience, we would love to hear from you.

Join the team at Bake + Brew where every cup tells a story. We’re looking for a passionate Barista to join our friendly team at Bake + Brew, a modern café known for handcrafted bakes, artisan coffee, and a welcoming atmosphere. As a Barista, you’ll be the heart of the café crafting high-quality drinks, providing exceptional customer service, and keeping the space vibrant and inviting. If you take pride in every espresso shot, enjoy working in a fast-paced environment, and love making people’s day, we’d love to hear from you. What You’ll Do: • Prepare and serve artisan coffee, teas, and speciality drinks to Bake + Brew standards., • Deliver warm, friendly, and efficient service to every customer., • Support with food preparation, presentation, and daily café operations., • Maintain a clean and organised workspace at all times., • Contribute to a positive and supportive team environment. What We’re Looking For: • Previous barista or café experience essential, • Passion for coffee, food, and customer service., • Excellent communication and teamwork skills., • A proactive attitude and willingness to learn.

Job Title: Barista/Waitress with Kitchen Assistant Responsibilities Job Summary: We are seeking a friendly, efficient, and versatile Barista/Waitress to join our team. In this role, you will be responsible for preparing high-quality beverages, taking customer orders, and ensuring an excellent dining experience. Additionally, you will assist in the kitchen as needed, contributing to food preparation and maintaining a clean, organized workspace. Key Responsibilities: Customer Service & Front-of-House: Greet customers warmly and provide excellent service. Take orders accurately and relay them to the appropriate team members. Serve food and beverages promptly and professionally. Respond to customer queries, requests, and complaints with a positive attitude. Beverage Preparation: Prepare and serve a variety of hot and cold beverages, including specialty coffees, teas, and smoothies. Operate and maintain coffee machines, grinders, and other barista equipment. Ensure drink quality and presentation meet company standards. Kitchen Assistance: Assist in basic food preparation tasks as directed by the chef or kitchen staff. Help with plating and garnishing dishes during busy periods. Maintain cleanliness and organization in the kitchen and storage areas. Cleaning & Maintenance: Clean and sanitize tables, counters, and equipment regularly. Follow all health and safety guidelines for food handling and storage. Restock supplies in the kitchen and front-of-house as needed. Team Collaboration: Work closely with the kitchen and serving staff to ensure smooth operations. Communicate effectively to anticipate and address customer needs. Qualifications & Skills: Previous experience as a barista, waitress, or kitchen assistant is preferred. Ability to multitask in a fast-paced environment. Strong communication and interpersonal skills. Basic knowledge of food and beverage preparation techniques. Flexibility to work shifts, including evenings, weekends, and holidays. Physical stamina to stand for long periods and lift moderate weights. Why Join Us? Opportunity to develop skills in both front-of-house and kitchen operations. Friendly, supportive team environment. Potential for growth within the company. If you’re passionate about hospitality and enjoy delivering exceptional service, we’d love to hear from you!

Job Summary: We are seeking skilled Bartenders to join our vibrant team. The ideal candidates will possess a passion for hospitality and a flair for creating delightful beverages. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring their experience is enjoyable and memorable. You will work in a fast-paced environment, where your ability to manage time effectively and maintain high standards of food safety will be essential. Duties: • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences., • Maintain cleanliness and organisation of the bar area, ensuring all equipment is well-kept and stocked., • Engage with customers in a professional manner, taking orders and providing recommendations based on their tastes., • Monitor customer behaviour to ensure responsible alcohol service and compliance with licensing laws., • Assist in managing inventory by tracking stock levels and placing orders as necessary., • Uphold food safety standards by adhering to hygiene practices throughout the bar operations., • Will be required to work weekends and night shifts. Skills: • Proven experience in bartending or a similar role within the hospitality industry is a must., • Strong time management skills to handle multiple orders efficiently during busy periods., • Excellent knowledge of food safety regulations and best practices in hospitality., • Ability to perform basic maths for handling cash transactions accurately., • Exceptional interpersonal skills, with a focus on providing outstanding customer service., • A positive attitude and the ability to work well within a team environment. If you are enthusiastic about the art of bartending and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity!

Step Into the Future of Entertainment! We’re bringing futuristic holographic magic to multiple iconic London venues - and we need confident, friendly people to make it shine. You’ll be the face of an interactive, guest-paid experience powered by Hypervsn - inviting visitors in, showing off the tech, and creating those “wow!” moments people never forget. If you’ve got the charm, confidence, and energy to get people excited - this is for you. ⸻ What You’ll Do • Engage and attract visitors, inviting them to take part in a one-of-a-kind holographic experience., • Use your energy and communication skills to turn curious passers-by into paying guests., • Explain the technology in a fun and engaging way — show people how it works and make them feel part of the magic., • Handle guest requests, questions, and occasional complaints with confidence and professionalism., • Operate and monitor the Hypervsn system (full training provided)., • Process payments and keep simple sales records., • Ensure the booth always looks amazing and runs smoothly., • Represent our experience with confidence, enthusiasm, and a customer-first attitude. ⸻ What We’re Looking For • Outgoing, confident, and friendly people who love talking to others., • A natural sales flair — you enjoy sparking curiosity and convincing people to try something new., • Strong communication skills and fluent, confident English., • Excellent customer service instincts — warm, positive, and solution-focused., • Reliable, well-presented, and professional at all times., • Available on weekdays and weekends (varied 5 or 10-hour shifts)., • Previous experience in sales, events, retail, or hospitality is a big plus — but attitude matters most., • Must have the right to work in the UK. ⸻ Compensation & Perks • Base pay: £12.94/hour, • Competitive commission on sales (up to £150 a day), • Performance bonuses & incentive schemes – extra rewards for hitting weekly targets, • Full training provided on the holographic system and visitor engagement, • Fun, high-energy environment surrounded by cutting-edge tech, • Self-employed position - 5 & 10 hour shifts, 7 days a week rotation. You will invoice for completed shifts and be responsible for your own tax and National Insurance contributions ⸻ Why Join Us? This isn’t your typical front-of-house job - it’s a chance to be part of something futuristic, visual, and fun. If you love connecting with people, thrive on energy and excitement, and want to help shape the future of entertainment, we’d love to have you on board.

We are seeking a dedicated and experienced Managers (Front of house, Kitchen) to lead our team in a dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring exceptional service and high standards of food quality. This role requires a hands-on approach to managing daily operations while fostering a positive team culture. Responsibilities Oversee daily restaurant operations, ensuring smooth and efficient service Supervise and train staff in food preparation, cooking techniques, and serving protocols Maintain high standards of food safety and hygiene in accordance with regulations Manage inventory, including food production and kitchen supplies Collaborate with the culinary team to develop menus that reflect current trends and customer preferences Implement training programmes for new employees, focusing on hospitality and customer service excellence Handle customer inquiries and complaints professionally to ensure satisfaction Monitor staff performance, providing feedback and support for professional development Experience Proven experience in a supervisory or management role within the restaurant or hospitality industry Strong culinary experience with knowledge of food preparation, cooking, and food safety standards Previous experience in team management, demonstrating effective leadership skills Familiarity with kitchen operations and barista experience is advantageous Excellent communication skills with the ability to motivate and inspire a diverse team We invite passionate individuals who thrive in fast-paced environments to apply for this exciting opportunity to lead our team towards success.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

☕ Barista / All-Rounder – Now Hiring We’re looking for an experienced Barista / All-Rounder to join our team! If you’re passionate about great coffee, friendly service, and thrive in a fast-paced café environment — we’d love to hear from you. What we’re looking for Barista experience is essential – you must be confident on the coffee machine and know how to dial in, steam milk, and create consistent, high-quality coffee. Latte art skills required – we take pride in presentation, so you must be able to pour basic latte art (hearts, tulips, rosettas, etc.). Punctual and reliable – showing up on time and ready to work is non-negotiable. Loyal and committed – we’re after someone who wants to grow with the team, not just pick up a few shifts. Friendly, professional, and able to work well in a team. Flexibility to assist with all-round café duties (serving customers, cleaning, food prep, etc.). Your role will include Preparing and serving espresso-based coffees to a high standard. Providing excellent customer service with a smile. Maintaining a clean and organised workspace. Supporting the team with general café operations.

Head of Operations Job Description Operations Management Overseeing the daily operations of Corporate Catering & the Food Truck ensuring that it runs smoothly and efficiently. This includes managing staff schedules, inventory, loading in and out, serving, all menu development and logistics. Staff Supervision Hiring, training, and supervising staff. Ensuring that employees are well-trained in customer service, food safety, and operations. Inventory Management: Monitoring inventory levels to ensure that the food truck/events is stocked with the necessary products. This involves ordering products, managing stock rotations, and minimizing waste. Vendor Relations Building and maintaining relationships with vendors and suppliers to ensure a consistent supply of quality products. Negotiating contracts and prices to benefit food truck/events. Customer Service Ensuring a high level of customer satisfaction by addressing customer inquiries, complaints, and feedback. Implementing customer service policies and ensuring that staff adhere to them. Financial Management: Managing the financial aspects of the food truck/catering, including budgeting, forecasting, and financial reporting. Ensuring that the market meets its financial targets and operates within budget. Compliance and Safety Ensuring that the market complies with all relevant health, safety, and food regulations. Conducting regular inspections and training staff on safety procedures and food handling standards. Business Development Developing and implementing long-term strategies to grow the market and improve its competitive position. This can involve market analysis, identify new opportunities, and staying updated with industry trends. This can include helping with tender applications.

Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Holborn is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.

Kineya Mugimaru – We’re Hiring! (St Pancras Station, London) Positions Available: • Kitchen Staff / Chef (Udon Experience Preferred), • Supervisor, • Assistant Manager About Us: Kineya Mugimaru is a popular Japanese udon and noodle restaurant located inside St Pancras Station, London. We’re known for our freshly made udon, crispy tempura, and authentic Japanese dishes. We’re looking for enthusiastic, reliable, and motivated people to join our growing team! Kitchen Staff / Chef What You’ll Do: Prepare and cook udon noodles, tempura, rice bowls, and other menu dishes to Kineya standards Maintain excellent food hygiene and kitchen cleanliness Support smooth and efficient kitchen operations Work closely with the team to deliver consistent quality and presentation What We’re Looking For: Experience with udon or Japanese cuisine is highly preferred A genuine passion for food and customer satisfaction Team player with a positive attitude Ability to work efficiently under pressure Supervisor What You’ll Do: Lead and support both kitchen and front-of-house teams during service Ensure smooth daily operations and top-quality customer service Assist with training, stock control, and opening/closing duties Step in where needed to keep service running efficiently What We’re Looking For: Experience in a supervisor or team leader position in a restaurant or fast-paced food environment Confident communicator and team motivator Hands-on approach and commitment to maintaining high standards Knowledge of Japanese cuisine is a plus Assistant Manager What You’ll Do: Support the General Manager in daily operations, staff supervision, and service excellence Oversee kitchen and front-of-house teams to ensure consistent performance Handle stock control, rota planning, and ordering Drive team morale and maintain a positive, efficient working environment Deliver an exceptional guest experience aligned with Kineya’s brand values What We’re Looking For: Previous assistant manager or senior supervisor experience in hospitality or food service Strong organisational and leadership skills Ability to multitask and solve problems effectively Passion for Japanese food and culture 💷 What We Offer: Competitive wages (based on experience) Opportunities for career growth and development Staff meals and discounts Supportive and friendly team environment Work at one of London’s busiest and most vibrant transport hubs 📍 Location: Kineya Mugimaru, St Pancras Station, London 🕒 Full-time and part-time positions available If you’re passionate about Japanese food and love working in a fast-paced, team-focused environment — we’d love to hear from you!

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries, managing salon emails ,taking payments, issuing receipts, and managing the till. Ensuring the front-of-house and reception area are always clean, tidy, and inviting supporting stylists and management with day-to-day tasks. Keeping track of retail stock at the front desk and assisting with product sales. Helping coordinate a smooth and professional flow of daily operations. What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon or spa is essential). A genuine passion for delivering excellent customer service. Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation. Ability to multitask, stay calm under pressure, and manage time effectively and a willingness to learn. Tech-savvy and comfortable using booking or POS systems (training provided). A team player who’s willing to go the extra mile for clients and colleagues

Restaurant Manager Tasks Supervise staff and oversee daily operations Ensure excellent customer service and handle complaints Manage budgets, costs, and sales Control inventory and maintain quality standards Embrace the restaurant culture and environment Prepare and submit daily reports to directors Ensure compliance with health and safety regulations

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Duties and responsibilities Sales and Revenue: • To be proactive with contributing to the success of the department, • Products and services are explained to the customer at all times to ensure the customer has the best choice available to them., • To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: • To minimise wastage at all opportunities, • To actively promote an energy efficient culture throughout the department, • To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: • Positive working relationships are established and maintained with colleagues throughout the Hotel, • Customer feedback, both positive and negative are responded to appropriately and efficiently, • Information on customer service problems is gathered in order to improve the service offered, • A positive personal image is maintained at all times, • The needs of the customer are kept in balance with the needs of the organisation, • All guests are received and offered assistance in a positive manner at all times Operational requirements: • To answer all telephone calls in a polite and professional manner, • Table bookings are handled according to departmental procedures, • Back and front of house service areas and equipment are prepared, maintained and cleared, • Bars, dining rooms and function rooms are prepared, maintained and cleared, • Assistance is given in the maintenance of food displays, • Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures, • Cleaning is undertaken within the food and beverage areas as required, • Dining areas are prepared according to the requirements of business, • Food is served promptly, accurately and according to the standards of the department, • Drink orders are taken and served following departmental procedures, • Wine orders are prepared, taken and served accordingly, • Customer satisfaction is monitored throughout the meal and any remedial actions taken as required, • All customer feedback, positive and negative is reported to the Team Manager or Supervisor, • Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures, • To adhere to all Health and Safety Requirements as required by Hotel, • To adhere to the Food Hygiene Regulations and Licensing Laws, • To adhere to the requirements of the Data Protection Act at all times

Location: London, UK Job Type: Full-time Salary: £22,030 per annum About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy and well-established café in the heart of Whitechapel. As part of one of the UK’s most recognised coffee brands, we are dedicated to providing exceptional coffee, fresh food, and outstanding customer service. We are now seeking an experienced and motivated Business Development Manager to lead our operations, drive business growth, and enhance the overall customer experience. The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty. Key Responsibilities: Develop and implement business plans to increase sales, profitability, and customer retention. Analyse sales reports and market trends to identify new opportunities for growth. Create and manage local marketing campaigns, promotions, and events to attract customers. Build partnerships with local businesses, community groups, and delivery platforms to expand market reach. Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards. Continuously seek opportunities to improve customer satisfaction and brand reputation. Set and monitor performance targets, budgets, and KPIs. Control costs through efficient stock, labour, and waste management. Prepare regular financial and operational reports for senior management. Identify underperforming areas and implement effective action plans. Lead by example, creating a positive, collaborative, and customer-focused culture. Conduct regular team meetings and training sessions to maintain high standards. Recruit, onboard, and develop new team members in line with company values. Skills and Experience Required: Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager. Strong leadership and team management skills with a focus on people development. Commercial awareness with experience in sales growth and profit management. Excellent communication, organisation, and problem-solving abilities. A hands-on approach and passion for delivering outstanding customer service. Proficiency in POS systems, MS Office, and financial reporting tools. Flexibility to work weekends and peak hours when required. Working Hours: 37.5 hours per week

Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.

Assistant Store Manager We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Assistant Store Manager • 45 hours per week, • To lead a team of staff and work hand in hand with the store manager, • To delegate certain tasks to your supervisors to ensure high standards are maintained, • To help manage our team members' morale and happiness at work, • To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Ensure and enforce the use of current systems to operate The Salad Project, • Assist in developing our staff to suit the needs of the store and the business, • To report any wins or issues to the management team, • To ensure proper maintenance of the store, • To celebrate the staff wins!, • Strong leadership skills, • Ability to steady the ship and prevent issues before they happen, • Communication skills, knowing when to use a firm hand or a softer approach, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment, strict controls on all hygiene policies is crucial to the role, • Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry, • Ability to commit full time, • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

Mobihose are currently looking for a Mobile Hydraulic Hose Engineer to join our team. We are committed to providing a high standard of service to all of our customers. Our engineers are responsible for the on-site assembly, repair, replacement, and maintenance of hydraulic hoses and fittings on a wide range of mobile and industrial machinery. This role involves diagnosing hydraulic issues, fabricating hose assemblies, and ensuring minimal downtime for customers through efficient and high-quality service. Key Responsibilities: Respond to customer service calls to repair or replace damaged hydraulic hoses and fittings on-site. Diagnose hydraulic system faults and perform troubleshooting to identify root causes. Fabricate and install custom hydraulic hose assemblies using appropriate tools and safety procedures. Conduct pressure testing and ensure all assemblies meet safety and performance standards. Maintain accurate service records, including parts used, time spent, and customer details. Provide technical advice and support to customers regarding hydraulic systems and preventive maintenance. Operate and maintain a fully equipped mobile hose service vehicle. Ensure all work complies with company, safety, and environmental standards. Maintain inventory levels of hose, fittings, and other consumables in the service vehicle. Build and maintain strong relationships with customers through professional, reliable service. Qualifications & Experience Essential: Valid driver’s license with a clean driving record. Ability to work independently and manage time effectively in the field. Good communication and customer service skills. Key Competencies: Technical aptitude & problem-solving skills Attention to detail and quality focus Customer-oriented approach Self-motivation and reliability Safety consciousness Benefits: Competitive salary Service vehicle and tools provided Overtime and call-out pay Training and certification opportunities Next steps To apply for this exciting Mobile Hydraulic Hose Engineer role please reply to this advert with an up-to-date copy of your CV.

I am currently working as a Team Member at Popeyes Louisiana Kitchen, where I provide excellent customer service by taking and delivering orders efficiently. I help maintain a clean and safe environment while following food hygiene standards. I also assist in kitchen operations and support my teammates during busy hours to ensure smooth service and customer satisfaction.