Customer service operative jobs in Reino Unido

We are looking for experienced waitress to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 1. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 1. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 1. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 1. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 1. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: • Previous experience in a restaurant or shisha lounge environment is preferred, • Flexibility to work evenings and Working hours betweImmediate start

About Us At Pathwaze Ltd, we provide more than just housing — we create safe, comfortable, and well-maintained homes where our tenants can thrive. With a strong reputation for quality service and respect for both people and properties, we’re proud to invest in our team through training, development, and genuine career growth opportunities. The Role We’re looking for a skilled and reliable General Maintenance Operative to join our dedicated team. In this hands-on role, you’ll help us keep our properties in excellent condition, ensuring homes are safe, welcoming, and ready for new tenants. From responsive repairs to preparing properties for occupancy, you’ll play a key role in maintaining high standards for our residents. The ideal candidate must be highly trained as a carpenter. What You’ll Do • Carry out a wide range of maintenance tasks: plumbing, plastering, decorating, tiling, basic electrics, and more., • Inspect properties regularly, identifying and resolving issues quickly., • Prepare vacant (void) properties so they’re move-in ready for new tenants., • Respond to emergency repairs as part of an on-call rota (evenings/weekends)., • Liaise with external contractors when specialist work is needed, ensuring quality., • Support colleagues in maintaining communal and shared spaces., • Record all work digitally using a smartphone/tablet and CRM system., • At least 3 years’ experience in general maintenance or multi-trade roles (experience in social housing or HMOs is ideal)., • Broad trade skills across plumbing, plastering, decorating, tiling, carpentry, and electrics. (Boiler/heating experience is a bonus!), • Full UK driving licence, own vehicle, and your own tools., • Excellent communication and customer service skills., • Strong organisation and problem-solving abilities — able to prioritise and work independently., • High standards of workmanship, with attention to detail and pride in your work., • Confident using digital tools for reporting and record-keeping., • Competitive salary with overtime pay and mileage allowance., • Generous holiday entitlement and pension scheme., • Flexible working and supportive, inclusive team culture., • Training and career development opportunities., • A chance to make a real impact — improving housing quality and residents’ lives.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in Wapping. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

Alma is a warm, vibrant, and welcoming coffee shop in the heart of Battersea. We’re passionate about serving exceptional coffee, delicious food, and creating a cozy atmosphere where our customers feel right at home. With a strong focus on great service and quality, we’re dedicated to delivering an outstanding experience every day. Are you a coffee lover with a friendly, customer-first attitude? We’re looking for a Barista/Waitress to join our team and help us continue to grow. In this role, you’ll craft beautiful coffee beverages, provide attentive service, and contribute to the smooth and enjoyable experience our customers expect at Alma. Responsibilities: • Prepare and serve a wide range of coffee drinks, including espresso-based beverages, lattes, cappuccinos, and more., • Take customer orders while offering warm, efficient, and attentive service., • Operate coffee machines, grinders, and other equipment with skill and care., • Maintain a clean, organized, and hygienic workspace, including regular equipment and surface cleaning., • Accurately handle and process customer payments., • Engage with customers to ensure they feel welcomed and well looked after., • Work collaboratively with the team to ensure smooth and efficient daily operations. Requirements: • Previous experience as a barista or waitress is preferred., • A genuine passion for coffee and a willingness to learn and grow., • Outstanding customer service and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Strong attention to detail and commitment to cleanliness., • Positive, friendly, and team-oriented attitude., • Flexibility to work a variety of shifts, including weekends and holidays. Benefits: • Competitive hourly wage plus service charge., • Training and development to grow your coffee-making skills., • A friendly, supportive, and inclusive team environment., • Free lunch and drinks during your shift., • Opportunities for growth and advancement within the café. If you love coffee, enjoy connecting with people, and want to be part of a passionate team, we’d love to hear from you!

Vacancy: Baristas for New Coffee House - West London/Middlesex Location: West London/Middlesex, UK Part-Time Barista / Full-Time Barista Available To Work Weekends January 2026 PLEASE ONLY APPLY IF YOU FIT THE SCREENING CRITERIA About the Role We are building an exciting and new coffee house designed to be a hub for the community. This is your chance to be part of a brand-new concept and help shape the customer experience from the ground up. Key Responsibilities Prepare and serve high-quality coffee and beverages. Ensure excellent customer service and a welcoming environment. Maintain a clean and organized workspace. Assist with training and mentoring (for full-time role). Work collaboratively with the team to ensure smooth daily operations. Requirements Full-Time Barista: Minimum 4 years of professional barista experience. Passion for coffee and delivering exceptional customer service. Ability to mentor and support part-time staff. Self-motivated, reliable, and committed to a full-time role. Part-Time Baristas: Enthusiasm and willingness to learn; training will be provided. Friendly, approachable, and team-oriented. Flexible availability to support the new coffee house operations. Benefits Be part of a brand-new coffee house from launch. Competitive pay and tips. Supportive team environment. Opportunity for growth and skill development.

Bar Worker – The Exchange Location: The Exchange, Barking Riverside Pay: £13 per hour Contract Type: Zero-Hours (Ad Hoc, Event-Based) Hours: Evenings & weekends, depending on bookings and private hires About The Exchange The Exchange is a vibrant community venue in Barking Riverside, hosting live music, private events, workshops, and weekly social nights. We’re a welcoming, creative space that values great service, positive energy, and connection with the local community. Role Overview We are looking for friendly, reliable Bar Workers to join our casual events team. This role is offered on a zero-hours basis, with shifts available ad hoc, depending on venue bookings, private hires, and scheduled events. There are no guaranteed hours, but regular work may be available during busy periods. This role is ideal for someone looking for flexible, event-based work. Key Responsibilities • Serve alcoholic and non-alcoholic drinks efficiently and responsibly, • Operate the till and handle card payments accurately, • Check ID and follow Challenge 25 and licensing regulations, • Keep the bar area clean, stocked, and organised, • Set up and close down the bar for events, • Provide excellent customer service and engage positively with guests, • Support the wider venue team during busy periods, • Essential Requirements, • Friendly, approachable, and confident with customers, • Reliable and punctual, • Able to work evenings and weekends, • Good communication and teamwork skills, • Basic understanding of health & safety and hygiene, • Previous bar or hospitality experience, • Personal Licence or bar training, • Experience working events or live music nights What We Offer • £13 per hour, • Flexible shifts around events, • A fun, inclusive working environment, • Opportunity to work at live music and community events, • Potential for ongoing work as the venue grows Working Pattern • Shifts offered on an ad hoc basis, linked to events and private hires, • Evening and weekend availability required, • Shifts will be offered in advance where possible, • Staff are not obliged to accept shifts if unavailable How to Apply If you’re interested, please get in touch with a short introduction and any relevant experience. Successful applicants will be required to complete a Right to Work and ID check before shifts are offered.

This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.

We are looking for highly motivated and experienced Waiter/Waitresses part time to join our team In our Goodge Street branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.21 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: part time Salary: £12.21 per hour + Service charge + Extra tips (Approx £13/14)

We are looking for a dedicated and experienced Assistant Restaurant Manager to join our restaurant Santo Mare at Marylebone. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included • Assist the Restaurant Manager in daily operations., • Supervise and manage restaurant staff., • Ensure high standards of food quality and service., • Handle customer complaints and feedback., • Manage staff schedules and shifts., • Train and onboard new employees., • Monitor inventory levels and order supplies., • Ensure compliance with health and safety regulations., • Maintain cleanliness and organization of the restaurant., • Ensure proper cash handling and financial reporting., • Address and resolve any operational issues., • Support the Restaurant Manager in achieving business goals., • Maintain a positive and professional work environment. Requirements • Proven experience as an Assistant Restaurant Manager or similar role., • Strong leadership and management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment., • Knowledge of food safety and sanitation regulations., • Customer service-oriented with a positive attitude., • Ability to handle stressful situations calmly and effectively If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.

Hotel Receptionist – The Gyle Hotel 4* Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possesses 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: • ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level, • be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • flexible on working hrs and duties, • have a great eye for details and will maintain guests’ record up to date at all time, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Job Opening: Deli Specialist/Sandwich maker (Focacceria & Italian Delicatessen) We are looking for an enthusiastic and skilled individual to join our team at our Focacceria & Italian Delicatessen. The ideal candidate should have experience in preparing sandwiches, working with an electric slicer, and a strong knowledge of Italian products. Key Responsibilities: Prepare a variety of delicious sandwiches using high-quality ingredients. Operate an electric slicer with precision and care. Demonstrate a deep understanding of Italian food products. Maintain a clean and organized work environment. Prepare a variety of coffee Provide excellent customer service, ensuring customer satisfaction at all times. Requirements: Previous experience in sandwich making or working in a deli is preferred. Knowledge of Italian food products is essential. Ability to use an electric slicer safely and efficiently. Strong work ethic, with a clean and professional appearance. Friendly, customer-focused attitude with excellent communication skills. If you have a passion for Italian cuisine and providing top-notch service, we'd love to hear from you! Apply today and join our team!

As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: - Greet customers with a warm and friendly demeanor. - Take orders accurately and efficiently, ensuring special requests are noted. - Maintain a clean and organized front of house area, including dining and service areas. - Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. - Handle customer payments and transactions with precision. - Uphold excellent customer service standards and address customer concerns professionally. - Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: - Ensure food safety and sanitation standards are met at all times. - Maintain kitchen equipment and utensils in good working condition. - Assist in inventory management and restocking supplies as needed. - Work closely with the kitchen team to coordinate orders efficiently. Qualifications: - Minimum of 3 years of experience in both front of house and kitchen roles. - Demonstrated ability to multitask in a fast-paced environment. - Excellent communication and interpersonal skills. - Strong attention to detail in both food preparation and customer service. - Knowledge of food safety and hygiene practices. - Ability to stand for extended periods and lift moderately heavy objects. - A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway, known for our late opening. There are the shift below that’s needed but can change Shift starts from 8pm -4-am weekends Weekday 6pm- 2am. Afternoon 2-8 ( once fully trained ) Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £13.00 per can increase due to experience

Key Responsibilities A Finchley Road NW11 Temple Fortune London based retail shop offering a wide range of household goods, children’s clothing, china, and photo frames. We focus on practical, good-quality items at great value, with new products and variety added regularly.looking for Sale Assistance Part time / Full Time • Assist customers in person, providing friendly, helpful, and knowledgeable service, • Manage online sales through Amazon, including product listings, orders, and customer messages, • Support sales activity across social media platforms (posting products, responding to enquiries, promoting offers), • Handle customer enquiries professionally via in-store, email, messaging, and online platforms, • Process orders, returns, and customer issues efficiently, • Maintain accurate product information and pricing online, • Support day-to-day shop operations, including stock awareness and general organisation Skills & Experience • Experience selling products either in retail, online, or both, • Confident using Amazon Seller platforms, • Comfortable using social media for business purposes (e.g. Instagram, Facebook, TikTok), • Strong communication and customer service skills, • Well organised, reliable, and able to multitask, • Comfortable working independently and as part of a small team, • Profession computer skills (email, online systems, order management) Desirable • Previous experience managing Amazon listings or online marketplaces, • Experience handling customer messages and reviews online, • Interest in e-commerce, online selling, or digital marketing

Are you ambitious, commercially driven, natural leader with passion for fitness and wellness? We have an exciting opportunity to join our team as the General Manager at our North London Palmers Green Club. At Park View Health Clubs our mission is to inspire and promote healthy lifestyle, and provide our members with only the best, from our modern fitness equipment to our amazing classes and ever so caring staff. We aim for every member to reach their fitness goals and thoroughly enjoy our clubs and family-like community. We highly value our people and make sure we provide a beautiful environment not just to train but to work in as well. As a manager you will be working closely with the area manager, directors and owners of the business. So, in this role you will not only bring your own expertise and ideas to grow the business but will also work alongside and learn from the best professionals who run fitness companies internationally. This is a varied role and does require a great multitasker with very strong time management skills to be in charge of operations, staff, sales, monthly targets, etc. You will be responsible for your set club, including team management, sales and operations. About you You have at least 2 years experience at managerial level Sales experience is a must You can confidently multitask and work under pressure You have exceptional attention to detail and will ensure the clubs are in perfect condition You have excellent communication skills and have a friendly yet professional manner with both members and staff, being the first point of contact and the face of our brand You have strong leadership skills and experience in managing teams, including hiring and training of new staff members to our high standards You have good knowledge of Excel and experience with managing budgets and creating reports You have strong focus on sales targets and have a track record for achieving monthly targets and KPIs You have a creative eye and experience in assisting with marketing campaigns and digital platforms You have a positive approach to every task at hand and you strive to inspire your team and give them all the required support to keep our clubs thriving. Job Type: Full-time Salary: £30,000.00 to 34,000 per year Commission based also. Benefits: Employee discount Flexitime On-site gym Schedule: Monday to Friday Weekend availability Supplemental pay types: Commission pay Application question(s): As we want our management to be comfortable and flexible, the commute to work time is important. Please let us which postcode you reside in. Experience: Manager: 2 years (required) Sales 2 years (required) Work Location: In person Job Type: Full-time Benefits: Flexitime Gym membership Ability to commute/relocate: North London: reliably commute or plan to relocate before starting work (preferred) Experience: Customer service: 1 year (preferred) Management: 2 years (required) Licence/Certification: Driving Licence (preferred) Location: North London (required) Work Location: In person

Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. Key Responsibilities: Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.

Join our team at Night Tales as a Bartender Your primary responsibilities will include: • Preparing and serving a variety of beverages, both alcoholic and non-alcoholic, with skill and precision., • Providing excellent customer service to ensure a memorable experience for our guests., • Maintaining cleanliness and organization of the bar and service areas., • Handling card transactions efficiently., • Collaborating with colleagues to ensure smooth operations during peak hours. Requirements: • Previous experience in a bartending role is preferred., • Strong communication skills and a friendly demeanor., • Ability to work in a fast-paced, dynamic environment., • Knowledge of various beverage recipes and techniques is a plus. Be part of a vibrant and inclusive team dedicated to creating a positive atmosphere for everyone.

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Bar Manager – Cocktail Bar Tuesday to Saturday Night Kings Cross The Megaro Collection is now recruiting a Bar Manager for Hokus Pokus, our extraordinary cocktail bar located under the iconic roof of The Megaro Hotel in Kings Cross St Pancras. The Bar Manager will have bags of charisma and will be a real “people person”, a cocktail guru ready to enchant our guests with the magic of mixology. The role needs a natural team leader, experienced with a similar role for at least 3 years in trendy concepts in London. The Manager will be commercially knowledgeable & astute and will have an open business mind with a problem-solving attitude. The ideal candidate must be able to deal with pressure and always maintaining a calm demeanour, driving business to profitability and maintaining high customer service and satisfaction. The ideal candidate will be bubbly, happy to work late evenings (Tuesday to Saturday) and able to manage a small team independently with natural leadership. As much as being commercially aware, the role requires plenty of creativity and passion for cocktail making. The Bar Manager will: • Report to the Director of Operations and work alongside all departments in running successfully the operation., • Develop new cocktails list in line with the Bar’s concept., • Train and develop the team., • Maintain a flexible attitude towards working hours and tasks, prioritising business needs always., • Participate actively in the run of the Bar., • Maintain a good level of profitability and drive the business to meet budget., • Guarantying a safe working environment, following the Health and Safety regulation. The Bar Manager will have a hands-on approach to the business and always maintain a pro-active attitude. The candidate needs to be able to work with budgeting, forecasting, reporting, together with monitoring the day-to-day running of the operation, guarantying the business is profitable and competitive. This role will give you the opportunity to be part of an exceptional team, totally focused on providing a new, innovative type of service.

☕ Barista / All-Rounder – Now Hiring We’re looking for an experienced Barista / All-Rounder to join our team! If you’re passionate about great coffee, friendly service, and thrive in a fast-paced café environment — we’d love to hear from you. What we’re looking for Barista experience is essential – you must be confident on the coffee machine and know how to dial in, steam milk, and create consistent, high-quality coffee. Latte art skills required – we take pride in presentation, so you must be able to pour basic latte art (hearts, tulips, rosettas, etc.). Punctual and reliable – showing up on time and ready to work is non-negotiable. Loyal and committed – we’re after someone who wants to grow with the team, not just pick up a few shifts. Friendly, professional, and able to work well in a team. Flexibility to assist with all-round café duties (serving customers, cleaning, food prep, etc.). Your role will include Preparing and serving espresso-based coffees to a high standard. Providing excellent customer service with a smile. Maintaining a clean and organised workspace. Supporting the team with general café operations.

Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for an experienced Hotel Receptionist ready to join our wonderful team, experienced with the role in a 5* hotel would be ideal, although not a must. The receptionist will be working on-site 5 days a week, managing reservations (check-in & check-out), calls, and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well-presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Hotel Receptionist will: • ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level, • be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates, • be extremely knowledgeable about the company services, standards & products, • commercially and financially astute, • flexible on working hours and duties, • have a great eye for details and will maintain guests’ record up to date at all time, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

We currently have an opportunity for a Barista part time and Full available. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivaled opportunities for career progression. Key tasks and responsibilities Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas Describing menu items and suggesting products to customers Servicing customers and taking orders Craft beautiful coffee products and serve all Stepney Green customers with energy, warmth, and empathy Support your GM to help train new employees to succeed at Di Stefano , including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift Positive and solution focused handling of any minor customer issue At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Who You Are Love for cafe and Food culture , people Friendly, open and approachable person who is able to work well with others Strong knowledge of coffee and equipment is a must Strong decision making and multi-tasking skills Strong interpersonal communication skills Passionate about delivering excellent customer connections to create a regular customer base Able to work at a fast pace in high volume environments Be an exemplary ambassador of our brand to new neighborhoods

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Join our dynamic team at Mackbear Coffee Co, where you'll have the opportunity to work in a vibrant cafe atmosphere. We are looking for a dedicated barista to provide excellent customer service and create delightful coffee experiences for our patrons. Responsibilities: • Prepare and serve a variety of coffee drinks, including espresso and specialty beverages., • Ensure a clean and organized workspace to maintain a welcoming environment., • Interact with customers to take orders and offer personalized recommendations., • Handle cash and card transactions accurately and efficiently., • Collaborate with team members to ensure smooth cafe operations. Requirements: • Previous experience as a barista or in a similar role is preferred., • Strong communication skills and a customer-oriented approach., • Ability to multitask and work efficiently under pressure., • Attention to detail and commitment to quality service. Join us and enjoy flexible working hours, a supportive team environment, and opportunities for career growth.

Responsibilities include managing the front counter operations and overseeing kitchen activities. You'll be responsible for team rotation, ensuring exceptional customer service, managing inventory and stock levels, as well as handling purchasing tasks. This role requires maintaining a smoothly running operation.

We are seeking an experienced and energetic General Manager to lead daily operations, drive sales, and deliver exceptional customer experiences in our vibrant, entertainment-led venues. Key Responsibilities • Oversee day-to-day pub operations and ensure high service standards, • Lead, train, and motivate bar, floor, and kitchen teams, • Manage stock, suppliers, scheduling, and compliance, • Deliver excellent customer service and handle guest feedback, • Drive revenue through events, promotions, and strong financial management Requirements • Proven management experience in a busy pub or hospitality venue, • Strong leadership and communication skills, • Solid understanding of budgeting, reporting, and P&L, • Ability to thrive in a fast-paced, customer-focused environment, • Experience with live entertainment venues is an advantage What We Offer • Competitive salary + performance incentives, • Career progression within the Whelan’s group, • Supportive, dynamic work environment

About Us: We are a well-known coffee shop in the heart of the city, committed to providing our customers with the best quality coffee, specialty drinks and excellent customer service. Job Description: The Barista is responsible for preparing and serving beverages, handling payments, maintaining cleanliness and organization of the coffee shop. They must fulfill customer orders in a timely manner, while ensuring all beverages are prepared to our high standards. Responsibilities: Prepare various beverages such as espressos, cappuccinos, lattes, and teas Handle cash and card payments accurately. Maintain a clean and organized work area Ensure all equipment is properly cleaned, maintained and operated Interact with customers in a friendly and professional manner, providing knowledgeable menu suggestions and up-selling products as appropriate Requirements: Experience in a similar role preferred but not essential Knowledge of coffee and other beverage preparations Excellent customer service skills Ability to work in a fast-paced environment and handle multiple tasks efficiently Must be able to work a flexible schedule, including mornings, evenings and weekends Good communication skills Ability to work in a team. If you are enthusiastic, hardworking and passionate about coffee, we invite you to apply for this exciting opportunity.

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in Holland Park. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road which opened last Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 30-40 hours / week, • Location: 78 Holland Park Avenue, W11 3RB Pay £11 - 12.80 / hour based on experience and availability plus Tips

Supervisor – Award winning Mexican Restaurant This is an award-winning Mexican restaurant & cafe with 3 sites We are looking for an experienced Supervisor to join our team in Shoreditch. Proud to be listed in the Michelin Guide, our dedicated team helps us fulfil our dream of leading the Mexican food scene. Preparing speciality ingredients using traditional cooking techniques, we serve delicious, unique food with exceptional flavours to guests from the City to the West End. If you’re a friendly, energetic individual with a great sense of humour then Santo Remedio is the perfect place to work. Benefits include: • Christmas and Boxing day off, • Staff food and drinks, • Membership to the CODE hospitality app, • 50% off food on tables up to 4 people, • Paid day off on your birthday, • Pension scheme The main responsibilities for the Supervisor will include: • Assist in supervising all restaurant staff, including servers, hosts, and bar staff;, • Ensure excellent customer service and handle customer complaints or issues as they arise., • Help to manage employee day-to-day schedules;, • Train new employees and provide ongoing training for current staff to maintain quality service;, • Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks;, • Enforce health and safety regulations and maintain a clean and safe working environment;, • Handle reservations and oversee the reservation system to ensure efficient seating arrangements;, • Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary;, • Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts;, • Collect and analyse guest feedback to improve service and the dining experience;, • Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £17 per hour including service charge; tronc points on top.

About Us: Pine Herbals UK is a growing e-commerce business selling household products online, primarily via eBay. We pride ourselves on quality, compliance, and excellent customer service. Role Summary: We are seeking an experienced Authorising Officer to oversee financial approvals, compliance, and operational controls for our online business. This hybrid part-time role allows flexible working both remotely and on-site, ensuring transactions, supplier arrangements, and listings comply with UK regulations and company policies. Key Responsibilities: 1.Authorise financial transactions: supplier payments, refunds, chargebacks, and marketplace fees 2.Review and approve invoices, contracts, and documentation 3.Ensure compliance with UK e-commerce regulations and eBay policies 4.Maintain accurate records of approvals and audits 5.Identify and escalate operational or financial risks 6.Support internal controls and governance Requirements: 1.5+ years’ experience in authorising, compliance, finance, or governance 2.Experience in e-commerce or online retail, preferably household products 3.Understanding of UK consumer law, online trading regulations, and financial controls 4.Strong analytical, organisational, and communication skills 5.Ability to work independently, remotely, and on-site 6.Proficient in Microsoft Office Desirable: 1.Professional certification in finance, compliance, or related field 2.Knowledge of VAT, HMRC, and online marketplace compliance What We Offer: 1.Flexible hybrid working arrangements 2.Competitive hourly rate (£12.75/hour) 3.Opportunity to support a growing UK e-commerce business

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

The Post Office Branch Manager is integral to ensuring the smooth and efficient operation of the post office. This role requires a strong focus on delivering services to customers in a friendly and professional manner. Key responsibilities include: • Overseeing daily operations and ensuring efficient service delivery., • Managing staff schedules, training, and promoting teamwork and high performance., • Handling customer inquiries and complaints with professionalism and courtesy., • Maintaining accurate financial records, including cash handling and transaction processing., • Ensuring compliance with all postal regulations and health and safety standards., • Promoting additional services offered by the post office to enhance the customer experience., • Organising community events to strengthen local engagement and awareness of services. Experience Required: • Previous experience in a retail or customer service environment is essential., • Experience in managing or supervising a team is highly desirable., • Strong organisational skills with the ability to multitask effectively., • Excellent communication skills, both verbal and written, with a focus on customer interaction., • Familiarity with financial transactions and basic accounting principles is advantageous., • A proactive approach to problem-solving and decision-making is essential for success in this role. This opportunity allows you to contribute positively to the community while developing valuable skills in management and customer service. Job Details: • Type: Full-time, • Pay: £12.71 per hour, • Expected hours: 47.5 hours per week, • Schedule: Day shift, • Work Location: In person, • Preferred experience in Post office: 2 years

Job Title Floor Manager, Senior Receptionist and Owner Support Location SliderCuts Studios 176 Hackney road, E2 7QL Hours 2 to 3 days per week Some remote availability required Pay £14.50 to £16.50 per hour Pay dependent on experience, capability, and level of responsibility taken on Role Overview SliderCuts Studios is looking for a reliable, organised, and confident Floor Manager to oversee the day to day running of the shop. This role combines senior receptionist duties, shop floor management, systems and processes development, and direct support to the owner, Mark MacIver. The Floor Manager will be the main operational point of contact for the shop, both on site and remotely. Their role is to take the majority of day to day operational responsibilities off the owner, allowing the business to run smoothly without constant involvement. This person will be trusted to handle issues independently, create structure, and only escalate matters to the owner when necessary. Key Responsibilities Shop Standards and Environment Maintain high standards across the shop at all times Ensure the shop is clean, organised, and presentable Oversee toilet cleanliness and restocking Ensure supplies such as toilet rolls, tissues, kitchen towels, and cleaning products are always stocked Carry out regular stock checks Order stock and uniforms when required Report and arrange repairs for anything broken or damaged Source and liaise with cleaners, handymen, and external contractors Hire new cleaners or maintenance support when required Customer Service and Reception Carry out full receptionist duties on shift, including Answering phone calls Responding to customer enquiries Managing bookings and rescheduling appointments Handling customer complaints calmly and professionally Being the front of house presence and setting the tone for customer experience Sweeping and maintaining shared spaces during the day Staff Management and Behaviour Oversee the receptionist team Ensure receptionists are completing their duties properly Address issues where standards are not being met Provide guidance and direction to reception staff Maintain professional behaviour and standards within the shop Deal with initial barber complaints or concerns Support basic HR related matters and escalate when required Operations and Point of Contact Act as the main point of contact for the shop Be available for messages or calls if issues arise Handle situations such as staff sickness or lateness Find cover or solutions where possible Ensure problems are resolved quickly and efficiently Relay key information and updates to the owner Systems, SOPs, and Processes Create, improve, and maintain systems and processes within the shop Help develop and document SOPs to ensure consistency and efficiency Learn how the shop operates and find better ways to run it Improve organisation, structure, and workflows Ensure systems are followed by the team Support the owner in building a shop that can operate smoothly without constant oversight Owner Support and Mini Assistant Duties Support the owner, Mark MacIver, with operational and administrative tasks Act as a mini assistant to the owner alongside shop floor responsibilities Carry out tasks that free up the owner’s time Assist with organisation, follow ups, and day to day business matters Handle tasks both on site and remotely when required Communication, Writing, and Research Confidently write and respond to emails Communicate clearly with suppliers, contractors, and service providers Carry out research when required Find suppliers, services, products, or solutions independently Contact companies, compare options, and organise purchases Be resourceful and able to work things out without constant instruction Systems and Technology Learn and confidently use the booking system used by the shop Manage bookings, changes, and customer flow effectively Be comfortable using computers, email, and online tools Keep information organised and documented Ideal Candidate The ideal person for this role Is highly organised and dependable Is confident managing people and addressing issues Is strong with systems, processes, and organisation Is comfortable creating and following SOPs Has excellent written and verbal communication skills Is confident with research and problem solving Can work independently without constant instruction Is proactive and solutions focused Is calm under pressure and professional at all times Experience in a barbershop, salon, hospitality, or customer facing environment is a strong advantage. What This Role Replaces This role is designed to take over many of the tasks currently handled by the owner, including: Stock and ordering Uniform management Handling complaints Day to day shop issues Reception oversight Staff and behaviour management Systems and process creation General operational responsibility Progression As trust, experience, and responsibility grow, the role may expand further. Pay reflects capability and the level of responsibility taken on. How to Apply To apply for this role, please submit: • Your CV, • A cover letter explaining why you are a good fit for this role, • Answers to the four questions below Applications without a cover letter and completed questions may not be considered. Application Questions Please answer the following four questions as part of your application. This role is designed to take day to day responsibilities off the owner and run the shop smoothly. Tell us about a time you were trusted to take ownership of a role or responsibility without constant supervision. What was the outcome? Systems, processes, and SOPs are a key part of this role. Describe any experience you have creating, improving, or following systems and processes in a workplace. How did this improve the business or team? This role involves managing people and addressing issues when standards are not being met. How do you approach difficult conversations with staff while maintaining professionalism and respect? This role also involves research, organisation, and written communication. Give an example of a time you had to research a solution, contact suppliers or service providers, and communicate clearly by email to get something done.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Join our vibrant team and enhance the guest experience with your exceptional service skills. As a front-of-house team member, you will play a vital role in ensuring guests feel at home by assisting with daily hotel operations and creating a welcoming environment. • Prior experience in hotel settings is highly valued., • A strong command of the English language is essential., • Maintain a professional appearance and excellent presentation skills., • Bring a great personality and a passion for delivering top-notch customer service.

Job Title: Commercial Exterior Cleaner Location: South Croydon based Salary: Starting at £34,000 per year, with a review after 3 months, + quarterly bonuses. Schedule: Full-time, Monday to Friday (06:00–19:00); some overtime/weekends may be required About the Role We're looking for a hardworking and detail-oriented person to join our team as a Commercial Exterior Cleaner. Responsibilities will include pressure washing, steam cleaning, gutter and window cleaning, graffiti removal, and working at heights to deliver exceptional results. Key Responsibilities • Carry out exterior cleaning tasks to the highest standards, • Follow safety procedures at all times, • Provide friendly, professional service to customers, • Work well with your team and adapt to changing needs, • Be reliable, punctual, and committed to quality work Requirements • Full UK driving licence preferred (max 6 points), • Experience in exterior cleaning or labouring is helpful but not essential - full training provided, • Strong customer service and communication skills, • Team player with a positive, flexible attitude, • Strong work ethic and attention to detail, • Based locally in Croydon or surrounding areas. What We Offer • 28 paid holidays (including Bank Holidays), • Pension scheme, • Full uniform provided, • Free onsite parking, • Comprehensive training and career development

The Company Dominic Taylor, known to many as the winner of Five Star Kitchen: Britain’s Next Great Chef will be reviving his well-loved Caribbean dining concept, The Good Front Room at a brand new permanent site in Dalston Square in early 2026. Chef Dom first showcased his elevated Caribbean cuisine at the five star Langham Hotel in 2023 as part of the TV show. Following this successful residency, Dom is now taking his signature style to East London, offering his fresh, modern interpretations of classic Caribbean dishes to a wider audience. Job Summary We are seeking a dynamic and experienced Restaurant General Manager to lead our team and oversee daily operations. The ideal candidate will possess strong leadership skills, extensive restaurant experience, and a passion for delivering exceptional customer service. This role involves managing staff, ensuring food safety standards, and maintaining high-quality service to ensure the success of our establishment. Site opening experience is essential as this is a new operation. Duties • Oversee all aspects of restaurant operations, including events, sales and serving processes, • Supervise and manage staff, including hiring, training, scheduling, and performance evaluations, • Ensure compliance with food safety regulations and maintain high standards of hygiene and cleanliness, • Manage inventory control, ordering supplies, and controlling costs to optimise profitability, • Develop and implement operational policies and procedures to improve efficiency, • Lead by example in delivering excellent hospitality experiences to guests, • Coordinate with kitchen staff to ensure timely food production and quality standards are met, • Handle customer complaints and resolve issues promptly to maintain customer satisfaction, • Monitor sales performance and develop strategies for growth, • Work on building relationships with local residents, creating a community feel and reaching out to local businesses. Experience • 3 years + management experience within a restaurant or hospitality environment, • Extensive restaurant experience with a strong understanding of food safety and food production processes, • Background in culinary arts or kitchen experience is highly desirable, • Experience in team management, leadership roles, and staff development, • Familiarity with food preparation, cooking techniques, and hospitality standards, • Previous hotel or barista experience is advantageous but not essential, • Demonstrated ability to manage multiple priorities in a fast-paced setting, • This role offers an exciting opportunity for a motivated individual passionate about hospitality management. The successful candidate will demonstrate excellent leadership qualities, a thorough understanding of restaurant operations, and a commitment to delivering outstanding guest experiences. Job Types: Full-time, Permanent • Pay: OTE of £40,000.00-£50,000.00 per year inclusive of service charge Benefits: • Additional leave, • Company events, • Discounted or free food, • Employee discount, • Profit sharing, • Transport links, • Work Location: In person

Job Description: Uncle John's Bakery, a renowned family-owned bakery with a 30-year legacy of delivering exceptional Ghanaian pastries, bread, and cakes, is seeking an experienced Bakery Manager to lead our team in providing delectable treats that tell a story of culture and tradition. If you're a dynamic leader with a passion for baking and fostering an engaging work environment, we invite you to be a part of our journey. Responsibilities: Oversee day-to-day bakery operations, ensuring high-quality production and customer satisfaction. Lead and mentor a team of bakers, pastry chefs, and front-of-house staff. Develop and execute creative menus while maintaining authenticity and cultural heritage. Monitor inventory, order supplies, and manage cost control to maximize profitability. Ensure compliance with health and safety regulations and maintain a clean, organized bakery. Collaborate with the marketing team to promote our unique offerings and engage the community. Continuously seek ways to enhance customer experiences and innovate bakery products. Qualifications: Proven experience as a Bakery Manager or similar role in a fast-paced bakery environment. Strong knowledge of baking techniques, ingredients, and traditional Ghanaian recipes. Leadership skills to motivate and guide the team, fostering a positive work atmosphere. Excellent organizational and multitasking abilities to manage diverse responsibilities. Passion for upholding culinary authenticity and delivering exceptional customer service. Understanding of cost management, inventory control, and financial principles. Effective communication skills to collaborate with staff and engage customers. Flexibility to work weekends, holidays, and accommodate bakery hours. Benefits: Competitive salary commensurate with experience. Opportunity to contribute to a thriving bakery with a rich cultural legacy. Engaging work environment that encourages creativity and innovation. Be part of a passionate team dedicated to delivering authentic flavors. Career growth potential in a reputable bakery. How to Apply: If you're ready to take on this exciting opportunity to manage a bakery that blends tradition and innovation, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal fit for Uncle John's Bakery.

Seeking a motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing daily operations, ensuring excellent customer service, and maintaining a positive work environment. Key Responsibilities: • Manage and coordinate restaurant operations, including staff supervision and scheduling., • Monitor and maintain high standards of food quality and customer service., • Develop and implement marketing strategies to attract new customers and retain existing ones., • Handle customer inquiries and complaints professionally., • Oversee inventory management and ordering supplies as needed., • Ensure compliance with health and safety regulations. Qualifications: • Proven experience in restaurant management or a similar role., • Strong leadership and organizational skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced environment and handle high-pressure situations., • Knowledge of restaurant management software is a plus. Join us to lead our team in delivering exceptional dining experiences and contribute to our restaurant's success.

About sub800 At sub800, we create flexible, managed office spaces designed around people. We believe great offices aren’t just about design — they’re about service, experience and proactive support. Our operations team sits at the heart of that experience, ensuring every client interaction is smooth, professional, and personal. The Role The Operations Assistant plays a key role in delivering a premium, concierge-level service to our clients, while supporting the smooth day-to-day running of our workspaces. You will be one of the main points of contact for client requests, taking ownership from first enquiry through to resolution. Working closely with the Operations Director and wider team, you’ll balance operational coordination with a strong focus on client satisfaction, communication and experience. This is a hands-on, varied role, well suited to someone who enjoys working with people, solving problems and taking pride in delivering an excellent service. Key Responsibilities Client Experience & Service Delivery • Act as a primary point of contact for client operational queries, delivering a friendly, professional and responsive service at all times., • Take ownership of requests from start to finish, providing clear updates and managing expectations throughout., • Build strong working relationships with clients by understanding their needs and anticipating requirements where possible., • Support client move-ins, office setups, changes and ongoing space requirements to ensure a smooth and welcoming experience. Operations & Supplier Coordination • Coordinate contractors, maintenance works, deliveries and site visits with minimal disruption to clients., • Proactively follow up with suppliers to ensure work is completed on time and to a high standard., • Identify potential issues early and work collaboratively to resolve them efficiently and professionally. Administration & Compliance • Log, track and prioritise tasks using internal systems to ensure nothing is missed., • Maintain accurate records for compliance and building documentation, including health & safety, FRA actions and access logs., • Support access management (keys/fobs), inventories and shared operational documentation. Day-to-Day Building Operations • Support events, hospitality requests and office presentation, ensuring spaces are always client-ready., • Manage ad-hoc requests alongside larger projects, responding calmly and efficiently in a fast-paced environment., • Help uphold the overall look, feel and service standards of sub800 spaces., • Respond promptly to incoming client queries, ensuring issues are resolved or escalated appropriately. What We’re Looking For Essential • A genuine passion for customer service and delivering an excellent client experience., • A hospitality-led mindset, with a natural instinct to be helpful, proactive and professional., • Strong communication skills, both written and verbal., • Highly organised with strong attention to detail., • Comfortable managing multiple priorities in a fast-paced, client-facing environment., • Confident dealing with clients, suppliers and contractors., • Reliable, solutions-focused and comfortable taking ownership of tasks. Desirable • Experience in hospitality, serviced offices, hotels, facilities, property or office management., • Experience coordinating suppliers or handling operational requests., • Familiarity with compliance processes or building operations., • Comfortable using Outlook, Excel/Google Sheets and task management tools. Why Join sub800 • Be part of a growing, people-focused business where service genuinely matters., • Work closely with senior leadership and gain broad operational exposure., • Enjoy a varied role where no two days are the same., • Play a visible role in shaping and delivering an exceptional client experience.

Company Overview The Gentlewench Ltd is a London-based private limited company established in 2018 and specialising in the retail and wholesale of clothing, footwear and curated designer lifestyle products. With a boutique presence in central London and an e-commerce platform, the company offers a carefully selected range of fashion and homeware brands that balance refined design with expressive flair. Gentlewench aims to provide exceptional shopping experiences both in-store and online, blending aesthetic creativity with commercial growth. Key Responsibilities Develop and implement sales initiatives targeting Chinese-speaking customers across digital and in-store channels, using CRM insights and tailored strategies to drive revenue and support the company’s commercial goals. Plan and manage campaigns on WeChat, Xiaohongshu, and Weibo, ensuring content and promotions engage customers, convert leads into sales, and help achieve overall commercial targets. Work with internal and external teams to optimise customer communications, analyse performance metrics, improve conversion rates, and support both short-term sales and long-term customer retention. Provide excellent customer service online and in-store, assisting purchasing decisions, resolving enquiries, processing transactions accurately, and contributing to individual and team sales targets. Support daily sales operations by managing stock, maintaining inventory records, keeping the store and back-of-house organised, and ensuring visual merchandising standards are met. What We Offer Competitive salary of £29,000–£34,000 per annum. Central London location. Supportive and collaborative working environment. Opportunity to develop sales and commercial skills. Staff discount and performance-related incentives.

About the Role We are seeking an enthusiastic and experienced Bar Supervisor to lead our bar team and deliver exceptional guest service at all times. You’ll support the day-to-day running of the bar, maintain high standards, and create a friendly, welcoming atmosphere. Key Responsibilities • Assist with daily bar operations and service, • Supervise, train and motivate bar staff, • Deliver outstanding customer service, • Manage stock levels and support stock control, • Ensure cleanliness and compliance with hygiene & licensing laws, • Handle cash and till procedures, • Support the management team as required About You • Previous experience in a bar or hospitality supervisor role, • Confident, friendly and customer-focused, • Strong communication and teamwork skills, • Organised with good attention to detail Salary: Up to £40,000 per year

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Serving food and beverage in a professional manner with high level of customer service, • Perfect execution of our service wheel, • Checking with guests to ensure they are enjoying their food and drinks, • Presenting our F&B Kiosk and show the guests how to use it, • Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner, • Always strive towards best customer satisfaction, • Execution of private and corporate events, • Committing drink & food specifications to memory, • Understanding of our technology, • Communicating the business and technology to our guests, • Maintaining H&S expectations, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications • Able to demonstrate excellent communication skills, • Able to work under pressure, • Passionate about the food & beverage industry., • Experience in a high volume bar or restaurant is preferred but not essential., • 1 years of experience in the hospitality industry, • Demonstrate an interest and drive for the hospitality industry, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experience, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and client, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

About the Role We are seeking an experienced and motivated Restaurant Manager to lead our front-of-house team and deliver an exceptional guest experience every day. This is an exciting opportunity for a hospitality professional who is passionate about people, quality service, and operational excellence. Key Responsibilities • Oversee daily restaurant operations and ensure smooth service, • Lead, motivate, and develop the team, • Deliver exceptional guest service and handle customer feedback, • Manage staffing levels, rotas, and recruitment, • Monitor financial performance, stock, and cost controls, • Ensure standards of health & safety and food hygiene are maintained, • Work closely with senior leadership to drive business performance About You • Previous experience as a Restaurant Manager or Assistant Manager, • Strong leadership and people-management skills, • Passionate about hospitality and customer service, • Commercially aware with strong organisational ability, • Hands-on, positive and proactive attitude, • Ability to work flexibly, including evenings and weekends Salary: Up to £50,000 per year

Balance juice coffee bar Looking to expand the team!!! About the Role: We’re looking for someone with experience in: • Fresh juice & smoothie preparation 🥭🍌, • Coffee making (espresso-based drinks a plus ☕), • Till operation & cash handling, • Providing warm, friendly customer service with a smile 😊 What We’re Looking For: • Previous experience in a café, juice bar, or similar environment, • Positive attitude and great communication skills, • A friendly, energetic vibe that makes customers feel welcome, • Ability to work well in a fast-paced setting, • Reliable, well-presented, and a team player

About the Role We are seeking a passionate and hands-on Assistant Restaurant Manager to support the day-to-day running of our busy restaurant. You’ll work closely with the Restaurant Manager to lead the team, deliver outstanding guest experiences, and help drive the success of the business. Key Responsibilities • Support the Restaurant Manager in daily operations, • Lead, motivate, and train front-of-house team members, • Ensure excellent customer service at all times, • Assist with rota planning, staffing and onboarding, • Maintain high standards, • Handle guest queries and resolve any issues professionally, • Support financial and stock controls, • Uphold health & safety and food hygiene standards About You • Experience as an Assistant Manager / Supervisor in hospitality, • Strong communication and leadership skills, • Calm under pressure with a positive attitude, • Passionate about great service and guest satisfaction, • Reliable, organised and proactive, • Flexible availability including evenings & weekends Salary: Up to £50,000 per year

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Competitive salary, full time position., • Staff discounts., • Great working environment., • Career development opportunities., • Meals at work. The roles should meet the following: • Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere., • Excels at increasing check averages through strategic up-selling of food and alcohol., • Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management., • Outstanding interpersonal talents, fluent in English., • Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: • Excellent customer service, • Commercial awareness, • Excellent interpersonal communication, • Problem-solving, • Highly organized, • Great team player, • Positive attitude, • You're eligible to work in the UK

​Fireaway is the UK’s fastest-growing pizza takeaway, and we are looking for fresh talent! Whether you are a seasoned Pizza Chef with years of experience or a motivated "fresher" looking to start your career in the kitchen, we want to hear from you. ​If you have the right attitude, we have the training to turn you into a stone-fire expert. ​Key Responsibilities ​Pizza Production: Hand-stretching fresh dough and using our authentic Italian toppings. ​Oven Operation: Mastering our fast-fire ovens to deliver pizzas in 180 seconds. ​Customer Service: Managing front-of-house interactions, taking orders, and ensuring a great guest experience. ​Stock Management: Helping the team monitor stock levels, assisting with deliveries, and ensuring ingredients are fresh and rotated. ​Kitchen Hygiene: Keeping the prep area and oven station clean and compliant with food safety standards. ​What We Are Looking For ​Experience Level: Experienced Chefs: Proven ability to handle high-volume shifts and stretch dough at speed. ​Freshers: No experience? No problem. If you are a quick learner, hardworking, and love food, we will provide full training. ​Customer-First Mindset: You are comfortable talking to customers and providing friendly service. ​Energy: You enjoy working in a fast-paced, "theatre-style" kitchen where the customers see the action. ​Reliability: You are a team player who shows up on time and ready to go. ​Perks & Benefits ​Full training provided (perfect for those starting out). ​Flexible shift patterns. ​Free/discounted meals on shift. ​Growth opportunities (many of our chefs move up to Store Management). ​Apply Today! ​Ready to join the Fireaway family? ​Send your CV to introduce yourself!

Job Title: Vibrant and Friendly Team Member at Black Bear Burger Location: Victoria Welcome to Black Bear Burger 🖤🧸, where we flip burgers with bold flavors and serve up a side of fun! Our mission? To create an unforgettable dining experience packed with personality, passion, and (of course) incredible burgers! Job Description: Are you a people-loving, fun-spirited individual with a flair for hospitality? We’re on the hunt for an enthusiastic Team Member to join our squad at Black Bear Burger victoria⚫️🐻. Your job? To help us serve up great food, great vibes, and ensure that every guest leaves with a smile (and maybe a craving for more!). Key Responsibilities: • Service with a Smile: Deliver friendly, top-tier service with a side of good vibes.• Team Player: Work hand-in-hand with the crew to ensure smooth daily operations, from prepping burgers to cleaning up.•Operated and maintained grill station in a fast-paced kitchen environment.Prepared and cooked meats,while ensuring consistent quality and presentation. Maintained cleanliness and organization of cooking stations, following food safety and sanitation guidelines.Customer Experience: Chat with customers, help them with menu choices, and make them feel right at home.• Keep It Fresh: Maintain a clean, vibrant space that’s always welcoming.• Energy Booster: Help keep the energy high and the atmosphere buzzing with positivity!, • What We’re Looking For:, • A passion for great food and awesome customer service.• A fun, energetic personality that thrives in a fast-paced environment.• Flexibility to work various shifts, including weekends and evenings.• No experience needed – just a willingness to learn and have fun., • Why Work with Us?, • Competitive pay and benefits.• A fun, lively work environment where your personality can shine.• Opportunities to grow with a brand that’s shaking up the burger scene.• Free burgers (need we say more?)!, • How to Apply:, • Ready to join the Black Bear family? We’d love to hear from you! Bring your enthusiasm, your love for burgers, and your best smile., • Join Black Bear Burger, where we’re all about Good Food, Good Vibes, and Great People! 🍔✨