Customer service part time jobs in Newcastle Upon Tyne - Page 6Crear alertas

Job Title: Material Sales Co-Ordinator Location: Office / Showroom based in Boldon, Tyne & Wear Salary: £24,000 - £26,000 per annum DOE plus monthly bonus Job Type: Full Time, Permanent Working Hours: Mon-Fri 9am-5pm (37.5 hours per week) About us: Trotec develops, manufactures and markets laser systems for marking, cutting and engraving and is a leading supplier of engraving materials. Trotec sets the standards in flat bed laser technology, servicing customers in more than 90 countries and has more than 600 employees worldwide. We are the recognised technological leader in the international market for laser cutting machines, laser engravers and laserable material. We are now have a fantastic opportunity to recruit for a highly motivated Material Sales Co-ordinator, to join our consumables division at our UK headquarters in Boldon Business Park. About the role: The role is office based, working in close support of the Materials Division Manager, you will have responsibility to manage a defined geographical territory and support the implementation of department development projects. For your defined territory you will liaise with clients, building relationships, process orders and ensuring their fulfilment, encouraging customer onboarding of Webshop, handling direct enquiries and queries by telephone & email. Duties include, but are not limited to, proactive client contact, creating quotations, price negotiation, sending samples, processing orders, project support and department administration whilst ensuring our clients receive the very best customer experience. You will be working in partnership with our Machine Sales and CRM tools, to nurture and expand regional business from referrals, leads and trade events with a view to growing sales in your geographical area. About you: You are organised, believe in delivering great customer service and value working as part of a team. You are a logical thinker, with good IT skills, and possess excellent telephone and email manners. You are comfortable with directly contacting customers to pursue cold/warm leads, working to targets and demonstrated experience of this will be beneficial. The ability to demonstrate contribution to implementing or delivering internal or external improvement projects would also be an advantage but is not essential. Experience & Knowledge Ability to communicate confidently at all levels with different types of business customer Well organised with a methodical approach and the ability to resolve issues using initiative Good IT/technology skills through business experience or personal interest Experience of working with SAP and CRM systems preferred, however training and support will be given You must be a team player as well as be comfortable working on your own area Abilities & Skills High level of customer service skills Strong IT skills Clear and confident communicator Good work ethic, organised and self-motivated Confident ability to make & receive phone calls when required Confident decision maker when empowered What Trotec has to offer: A modern, fun and friendly working environment A good work-life balance A dynamic business environment Variety in the role Comprehensive training and on-boarding process Permanent position within a multinational technology business 33 days holiday (inc bank holidays) Holiday purchase & salary sacrifice pension schemes Uniform provided Office based in Boldon, Tyne & Wear with free parking Please click the APPLY button to send your CV & Cover Letter for this role. Candidates with the relevant experience or job titles of; Customer Service Administrator, Customer Service Coordinator, Service Coordinator, Service and Operations Coordinator, Sales Coordinator, Material Sales Coordinator, may also be considered for this role. TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team , youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? What will you be doing? Youll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. Youll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You'll collect evidence and provide information to the client to decide next steps. Youll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de-energising/disconnecting the supply. Do you take pride in your customer service skills? As a Revenue Protection Officer youll be proud of your work and demonstrate professionalism and integrity. Youll also have the ability to remain calm and professional and confronting situations. Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all youll need is a positive, proactive, and solution-oriented mindset. Are you joining on a non-technical or single fuel basis? Youll also be upskilled by the company to become a qualified dual fuel engineer! Youll get full training on revenue protection and conflict management. What youll bring Valid UK driving licence - You must have a full UK licence and have less than 6 points. Strong customer service background with the ability to remain calm and professional in challenging situations. Whats in it for you? Salary: Single fuel - £36,431 per annum Single fuel (3 phase/CT) £37,515 per annum Candidates joining on a single fuel basis will be required to upskill to dual fuel, upskill training will be provided by the company. The salaries stated above apply during the initial training period, and upon full qualification at the dual fuel level, will increase to £42,285 Dual Fuel - £42,285 Dual Fuel (3 phase/CT) - £43,370 We offer a range of benefits designed to support your life in and out of work, some of which include: £2000 per year safety and attendance bonus Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In In addition, this role offers; Company van/vehicle and fuel card for business use Discretionary bonus scheme 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-LW #Seeka INDSTA TPBN1_UKTJ

Assistant Retrofit Coordinator Earn £25,500 - £31,000 per annum (depending on experience) plus health cash plan and great benefits Permanent, full time (37.5 hpw) Newcastle - hybrid working from our head office in Newcastle city centre, on our estates and from home We cant offer a CoS for this role Home, a place where you belong This is an exciting time to join us as we improve the energy rating of approximately 13,000 of our homes to Energy Performance Certificate (EPC) rating C and support us on the journey of getting all homes to Net Zero. Youll support us to deliver programmes which decarbonise our housing stock, enabling more sustainable, healthy homes for our customers and communities. What youll do Supporting retrofit assessments on our housing stock by analysing property, energy usage and statistical data analysis that will help us make informed decisions to meet our sustainability objectives and deliver warmer homes. Supporting our Retrofit Manager and Co-ordinator to collect evidence and review documentation required to meet PAS2035 standards. This will include collecting data through site inspections and customer visits. Working closely with our customers, partners and contractors to achieve high levels of compliance and delivery standards. Ensuring all retrofit documentation and evidence is collated, analysed and recorded correctly to ensure we are compliant. Why join us Our Lead Manager, Paul has worked in sustainability for over 17 years from retrofit to carbon accounting and our Retrofit Manager Steven, is a qualified Building Surveyor and Chartered Construction Manager with a great deal of retrofit experience. Come and be part of one of the UKs top 10 Great Places to Work! You have Have strong statistical analysis skills and able to use Microsoft Excel to analyse data. Hold a relevant retrofit qualification or have equivalent experience working in the housing or retrofit sector. Some experience of using SAP/RdSap software or equivalent with a comprehensive understanding of PAS2035 retrofit requirements. Be a great influencer, with the ability to effect change among customers, colleagues, and suppliers. An eye for detail to ensure all details are accurately recorded and maintained so our project runs as smoothly as possible. Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Working Monday to Friday, youll manage your own diary. This is a hybrid role, youll spend some of your week working at home, others in our office at One Strawberry Lane, Newcastle city centre and others on site/property inspections. Able to use technology for data collection, analysis, reporting, record keeping as well as online learning and collaborating with colleagues. A basic disclosure check under the Disclosure and Barring Service is required for this role, which we'll pay for. Whats in it for you? 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Matching pension contribution (up to 7% and life insurance of 3x basic salary) Career path with development and excellent training package. Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see ourAssistant Retrofit Coordinator Job Description , find out about us, for help to apply and for all our benefits. Roles can close early, so dont wait. For reasonable adjustments email . TPBN1_UKTJ