Customer service service jobs in London

We are looking for individuals who are genuinely passionate about providing highest level of service and memorable experiences to our members and their guests. Currently hiring for Restaurant and Lounge waiters/ waitresses positions. Our ideal candidate would have: - Previous experience as waiter/ waitress minimum 1 year - Ability to work in a fast-paced environment while maintaining attention to detail - Strong customer service skills with a focus on guest satisfaction - Great communication skills with guests as well as the team members What we offer : - Monday to Friday (except private events) - Bank holidays off - Access to the gym - Individual training - Career growth opportunities - Staff food - Uniform - Various discounts - 50% off when dinning in the restaurant

Hi! We are looking for a motivated, passionate and energetic Barista, you will deliver exceptional customer service and thrive in a fast-paced environment. You will need to be quick, efficient and a team player. You will become a real expert in making any of the hot and cold drinks from our menu along with serving food, upselling deli products and always keeping in mind the excellent customer service and experience that Labakery provides. SKILLS REQUIRED - Passionate about coffee, food & hospitality; - Great all-rounder: working at the counter, preparing food as breakfast, sandwiches & salads; - Previous barista experience in speciality coffee; - Basic Latte Art Skills; - General Admin and Hygiene Checks; - Maintane clean and tidy the working area; - Self Motivated with great attention to details; - Reliable and confident with customer; - Available to work during the week-end - THE PERKS - Bonuses based on performance - Free meals whilst on shift - Opportunity to grown up - Staff discount on Deli Products - 28 days holiday - Flexible pension scheme - A fun and energetic work environment! - Then apply! - Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

The Main Purpose of this Role The main purpose of this job role is to take responsibility for ensuring that Exhibit Bars customers receive service to be talked about – that is informal, friendly, efficient and knowledgeable. Furthermore, to increase the sales and profitability of the bar and restaurant by offering great product advice and make recommendations where required and seek every opportunity to maximise sales. The Person You should have good organisational skills, be able to use your own initiative and be able to prioritise effectively. You should be visually alert, have a personality and the confidence to sell and tend to a number of different tables and customers all at once. You should be able to remain calm under pressure and enjoy the hospitality industry. Mis-en-Place Prepare service stations for glassware, condiments and product, ensuring maximum availability and fast, friendly service. Meticulously setting up the bar, always ensuring that all items are spotless eg glasses polished, glassware and cutlery polished, back-bar, displays and front bar surfaces wiped and correctly presented to create a wow impression to our customers. Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Financial Accountability Comply with the cash handling procedures and be responsible for bill settlement, correcting and explaining any errors or discrepancies, using Comtrex or other till systems. Handle voiding, correcting and changing bills in accordance with the prescribed Exhibit Bars billing and charging procedure. Comply with Exhibit Bars cash-out procedures. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !

The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !

We are looking for a candidates for the vacancies available in various roles as hotel bar waiting & kitchen staff in hospitality sector We have vacancies available in central London and other locations Skills required for the above post:  Customer service skills  Willingness to gain new skills  Be punctual and presentable  Vacancies available to start immediately  Full time and part time available jobs The wages from £13 - £18 per hr up to £2600 per month Training available when required  to support you to attain necessary skills Please apply and we’ll contact you

Azura is an Aegean inspired restaurant, bar and terrace with dishes and cocktails inspired from Greece and Turkey. We have devoted ourselves in creating a unique experience combining dining and DJ entertainment in the heart of London. We are looking for Waiter / Waitress for our restaurant and bar. The restaurant boasts 150 covers across 2 floors, a VIP roof terrace and an outdoor area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: • Greeting guests and taking drink and food orders • Close attention to the needs of guests • Delivering food and drinks from the kitchen and bar • Ensuring the food order is made correctly • Prepare bills and process payments • Setting up tables Requirement: • Passion for the industry • Customer service skills • Work well under pressure • Very good attention to detail

Azura is an Aegean restaurant, bar and terrace with dishes and cocktails inspired from Greece and Turkey. We have devoted ourselves in creating a unique experience combining dining and entertainment in the heart of London. We are looking for Receptionist for our restaurant bar and terrace. The restaurant boasts 150 covers across 2 floors, a VIP roof terrace and an outdoor alfresco area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Implementing new reception procedures •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms booking system is a bonus

Are you a motivated and results-driven individual with a passion for sales and an entrepreneurial spirit? If so, we have an exciting opportunity for you to join our team as a Self-Employed Salesperson with a clear path to owning your own business through our comprehensive growth plan training. Responsibilities: 1. Sales Excellence: Develop and execute sales strategies to achieve targets and drive revenue growth. 2. Product Knowledge: Become an expert in our products or services to effectively communicate their value to potential clients. 3. Client Acquisition: Identify and reach out to prospective clients, building and nurturing relationships to convert leads into sales. 4. Customer Satisfaction: Ensure exceptional customer satisfaction by providing outstanding service and addressing customer needs. 5. Business Development: Collaborate with the team to identify new business opportunities and market trends. 6. Self-Management: Manage your schedule, priorities, and client interactions independently as a self-employed professional. 7. Training and Mentorship: Participate in our comprehensive growth plan training, designed to equip you with the skills and knowledge needed to run your own business. Qualifications: • Proven experience in sales or a related field (preferred). • Strong communication and interpersonal skills. • Self-motivated with the ability to work independently. • Entrepreneurial mindset and a desire to own and operate your own business. • Willingness to participate in our growth plan training program. Benefits:• Competitive commission-based compensation. • Access to ongoing training and mentorship. • Opportunity for rapid career advancement and business ownership. • Flexible work schedule and the freedom to manage your own business. If you're ready to take the next step in your career and embark on a journey to own your own business, we invite you to apply for this exciting opportunity. Join us in reshaping the future of sales and entrepreneurship! Socialise and meet other offices through social and work events, with the chance to travel This marketing company offers a fun, unique company culture that celebrates success, recognises potential and rewards those who work hardest To work face to face with potential customers within residential campaigns Completely uncapped earnings + enticing incentives, this has allowed top performers in recent weeks to earn £900 a week Full, ongoing training in Customer Service / Sales / Marketing and Promotions / Recruitment and Leadership skills Travel opportunities, such as these up coming trips next year to Morocco, Dubai, Belgium and France. Fantastic incentives Personal and professional development For this role you must be eligible to work full time in the UK and must have availability of at least 4 full days a week (those who can't commit to 4 full days a week will not be considered for the role). Roles are based all around London. Suitable for recent graduates! Jedi sales is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sales Administrator Join our vibrant team of 4 office staff at this busy event catering company. We are small but bespoke with some very prestigious clients and venues looking for the right candidate with a passion for food. Some experience in hospitality would be great but is not essential. We are looking for an individual with outstanding organisation and communication to become our new sales administrator. The role includes the management of incomingenquiries, preparing quotations and guiding our clients through the booking process. The sales administration position requires a confident telephone manner, experience in customer service and excellent computer skills. Your duties will include: • Provide general assistance to the sales team • Process client information on our dedicated booking system (training provided) • Input data into spreadsheets • Carrying out general clerical duties • Answer client queries over the phone in a professional and engaging manner • Outstanding written and verbal communication • Familiar with managing word documents and spreadsheets. What we offer: • Competitive salary and 28 days holiday • In house training • Additional paid courses for further development • Great hours and a sociable atmosphere • Staff meals & drinks Please be aware that previous experience in an office environment is essential and good written and verbal communication is a must.

Starting ASAP, Lemon Belly seeks a part-time, Sales Assistant to work at Brick Lane Vintage Market. Key Responsibilities: . Assistant customers with purchases . Provide exceptional customer service at all times . Stay up to date with Social events and help customers with events purchases . Ensure the shop floor is kept clean and tidy at all times . Replenish stock levels as required . Take card payments on the card reader and document what is sold . Form and maintain good relationships with returning customers

🍹 Seeking Experienced Bartender for Corporate Office in City of London 🍹 Are you a skilled mixologist with a passion for crafting exquisite cocktails? We are currently hiring a part-time bartender for a prestigious corporate office located in the heart of the City of London. Position: Bartender (Part-Time) Salary: £17 per hour Requirements: Previous experience working in fine dining establishments and five-star hotels Proficient in cocktail making techniques and knowledgeable about various spirits Excellent customer service skills and the ability to create memorable experiences for guests Responsibilities: Prepare and serve a wide range of cocktails and beverages to office staff and guests Maintain a clean and organized bar area, ensuring all equipment and supplies are well-stocked Provide exceptional customer service, engaging with patrons and ensuring their satisfaction If you thrive in a fast-paced, upscale environment and have a genuine passion for mixology, this is the perfect opportunity for you. Join our team and contribute to creating a sophisticated and enjoyable atmosphere for our corporate clientele.

Join our team as a Shop Assistant and become an integral part of our vibrant retail environment! We're seeking enthusiastic individuals who are passionate about delivering exceptional customer service and contributing to the success of our store. As a Shop Assistant, you'll have the opportunity to interact with customers, assist with inquiries, maintain store cleanliness, and contribute to creating a positive shopping experience for all. If you're friendly, reliable, and eager to work in a dynamic team setting, we'd love to hear from you. Apply now and embark on a rewarding journey with us!

One of our client is currently seeking an experienced Waiter/Waitress to join their team and provide exceptional service to our guests. As a Waiter/Waitress, you will play a key role in delivering a memorable dining experience by providing attentive and efficient service, taking orders, and ensuring guest satisfaction. If you have a passion for hospitality and a commitment to excellence in customer service, we invite you to apply for this exciting opportunity. Responsibilities: - Greet guests warmly upon arrival, escort them to their tables, and present menus, providing recommendations and answering questions about menu items. - Take food and beverage orders accurately and efficiently, entering them into the point-of-sale system and relaying them to the kitchen and bar staff in a timely manner. - Serve food and beverages to guests, following proper serving etiquette and presentation standards, and checking back to ensure satisfaction and address any concerns. - Anticipate guest needs and proactively offer assistance, such as refilling drinks, clearing plates, and providing additional condiments or utensils, to enhance the dining experience. - Process payments accurately, handle cash and credit card transactions, and reconcile cash drawers at the end of shifts, maintaining accuracy and accountability in all financial transactions. Requirements: - Proven experience as a Waiter/Waitress or similar role in a restaurant or hospitality setting, with a strong foundation in customer service and food service. - Excellent communication and interpersonal skills, with the ability to interact with guests in a friendly and professional manner and effectively convey information. - Strong multitasking and organizational abilities, with the capacity to work efficiently in a fast-paced environment and prioritize tasks as needed. - Knowledge of food and beverage menus, including ingredients and preparation methods, to provide accurate information and recommendations to guests. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure adequate staffing coverage during peak hours. Benefits: - Competitive salary commensurate with experience and skills. - Opportunities for career advancement and professional development within our hospitality team. - Employee discounts on food and beverages. - A positive and collaborative work environment with opportunities for growth and advancement. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.

Full job description We're thrilled to announce an exciting opportunity for a Retail Sales Advisor to join our dynamic team at our Russell Square location. This is a full-time position with various hours available, offering up to 37.5 hours per week. As part of our team, you'll need to be flexible with your schedule, including weekend work on rotation and occasional overtime to cover holidays. Key Responsibilities: - Handle foreign exchange and currency transactions for our valued customers. - Drive store revenue through effective upselling and cross-selling techniques. - Process debit/credit card payments and handle cash transactions accurately. - Ensure compliance with operational regulations, including training, complaints handling, and data protection. - Assist with inventory management and provide office support. - Maintain meticulous records of transactions using databases and spreadsheets. - Handle incoming customer calls and inquiries, building strong client relationships. - Contribute ideas to enhance current business processes. Desired Skills: - Eagerness to learn and adapt. - Strong team player with excellent communication skills. - Confident and proactive with a positive attitude. - Detail-oriented and numerically accurately. Qualifications and Experience Required: - GCSE (or equivalent) in English and Maths. - Demonstrable excellent customer service experience, particularly in cash handling environments. - Experience working with foreign currencies is preferred. - Superior customer service skills with a keen eye for detail. - Comfortable communicating effectively within the team and with external customers and suppliers. - Flexible and proactive approach to work. Experience: Cash handling: 1 year (preferred) Previous experience in a money exchange/bureau de change or similar business preferred but not essential. Work Remotely: No Job Types: Full-time, Part-time Schedule: Monday to Sunday Wage: £14 p/h Closing Date: 20/05/2024 Don't miss this opportunity to join a vibrant team in the heart of London's financial district! Apply now and become a key player in our growing business. Job Types: Full-time, Part-time, Permanent Work Location: In person

The chance to enter the World of high fashion sustainability and renovation. Part time and full time availability Our modern brand of eco friendly Dry Cleaning and renovation of leathers goods Company is seeking a presentable good communicator to learn the business and provide excellent customer service to our high net worth clients. Excellence prospects for the right person Progression, great pay, pension, holidays and more. Please apply here by message or email

🍸 Join Our Team at Gilgamesh Covent Garden! 🍹 Are you passionate about mixology and creating unforgettable experiences for guests? Do you thrive in a dynamic and fast-paced environment? Look no further! Gilgamesh Covent Garden is seeking a talented and experienced bartender to join our team full-time. Located in the heart of vibrant Covent Garden, Gilgamesh offers a unique dining experience blending contemporary Pan-Asian cuisine with an unparalleled atmosphere. As part of our team, you'll have the opportunity to work in a stunning setting and showcase your skills alongside a passionate and dedicated team. Position: Bartender (Full-time) Location: Gilgamesh Covent Garden, London Responsibilities: Prepare and serve a wide variety of beverages, including cocktails, spirits, wines, and non-alcoholic drinks, with precision and flair. Engage with guests to provide exceptional service and create memorable experiences. Maintain a clean and organized bar area, ensuring compliance with health and safety regulations. Collaborate with colleagues to develop and update cocktail menus, incorporating seasonal ingredients and innovative techniques. Uphold high standards of quality and consistency in beverage preparation and presentation. Monitor and manage inventory levels, placing orders as needed to ensure adequate stock. Requirements: Proven experience as a bartender in a high-volume restaurant or bar environment. Extensive knowledge of beverage preparation techniques, including mixing cocktails, pouring wines, and crafting specialty drinks. Strong communication and interpersonal skills, with a focus on delivering outstanding customer service. Ability to thrive in a fast-paced, team-oriented environment while maintaining composure under pressure. Attention to detail and a passion for creativity in mixology. Relevant certifications and training (e.g., TIPS certification) preferred. Benefits: Competitive salary commensurate with experience. Opportunities for career growth and advancement within the company. Staff discounts on food and beverage offerings. A supportive and collaborative work environment in one of London's most iconic locations. If you're ready to showcase your talent and contribute to an exciting new chapter at Gilgamesh Covent Garden, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. Gilgamesh Covent Garden is an equal opportunity employer and values diversity in the workplace.

The Cheese Barge is looking for an experienced restaurant Supervisor to join the Front of House team at our Paddington restaurant. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. We're busy year-round, so you’ll need energy and a positive attitude to succeed in our small, but passionate and determined team. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for an experienced and reliable FOH Supervisor, who has a natural talent for hospitality and a desire to pursue a career in this industry. You'll be supporting our General and Assistant Managers to run the restaurant, leading the FOH team during service, and ensuring customer service is delivered to the highest standard. You'll be responsible for opening and closing the restaurant, including cashing up and key holding, handling reservation enquiries, and making sure your team are fully clued up on dishes, specials and drinks. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: Lead shifts at your respective The Cheese Barge site, supervising the day-to-day running of the restaurant. Open and close the restaurant, including key holding and cashing up. Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible and ensuring the team is fully trained on our dishes and drinks. Promote a positive perception of the company at all times, both internally and externally. Benefits: 28 days holiday per year Quarterly Bonus Monthly British cheese box Producer visits Free staff meals & trader discounts 50% off meals on your days off Full training & tastings, including Academy of Cheese qualifications Regular staff socials Requirements: 1 year+ FOH Supervisor experience Responsible, reliable and organised Ability to and experience in leading a team Basic wine knowledge, good general food and beverage knowledge (British cheese knowledge a bonus but not essential) Superior customer service skills Thrives in a busy, fast-paced working environment Keen to learn whilst working, with a passion for good produce Hard working, with a pro-active attitude, and uses their own initiative.

About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Lead motivate and inspire the team, ensuring each shift runs smoothly. - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Previous experience as a Shift Manager or similar management role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment

We are recruiting for part time and full time roles in our Despatch Team. Based in our Camden offices, our warehouse is busy despatching online orders 7 days a week. Picking and packing orders requires quick thinking, good problem solving skills and the ability to be on your feet all day. Its a fun, fast faced environment with a friendly, family atmosphere. Flexible hours and days to suit your needs. Previous warehouse or customer service experience is preferable but not essential. A degree or similar education is preferable but not essential. Please attach your CV to your application and state whether you are seeking Full time or Part time hours. Salary example based on full time hours but part time is pro rata.

Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Assistant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. ** ** Key Responsibilities**:** · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary.

We're on the lookout for a dynamic and enthusiastic individual to join our team as an Assistant Manager, infusing a genuine passion for hospitality to elevate our pub experience. 🚀 As a key player in our establishment, you'll lead with charisma, training and motivating our team to create a warm and welcoming atmosphere for both staff and patrons alike. 🤝 If you revel in fostering a positive environment and take pride in delivering exceptional customer service, we invite you to apply and thrive in a role that seamlessly blends leadership with a love for the pub industry. 🌟 Cheers to a rewarding career! 🍻

The Cheese Bar is looking for an experienced waiter/waitress to join the Front of House team at our Pick & Cheese, at Seven Dials Market (Covent Garden). We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. Pick & Cheese is the world’s first cheese conveyor belt. 25 different British cheeses, individually paired with a unique condiment and small producer wines. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service all is about, and love cheese as much as we do, we want to hear from you. We’re looking for an experienced, enthusiastic, and reliable person, who has a natural talent for hospitality and a desire to pursue a career in this industry. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible. Promote a positive perception of the company at all times, both internally and externally. Benefits: 28 days holiday per year Monthly British cheese box Quarterly Bonus Producer visits Free staff meals &

The Cheese Bar is looking for experienced waiting staff to join the Front of House team at our newest restaurant The Cheese Barge, at Paddington Central. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese- focused dishes – all seasonal, and made with the best quality produce. The Cheese Barge is our latest restaurant and, as the name suggests, is on a 30m custom-built barge with a 40-cover restaurant and roof terrace. The Cheese Barge features a refined offering of seasonal small and sharing plates, with British cheese remaining the focus, alongside small producer wines, craft beer and cider and cocktails. The Barge is one of our most popular locations, so you’ll need energy and a positive attitude. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for experienced, enthusiastic and reliable waiting staff, who have a natural talent for hospitality and a desire to pursue a career in this industry. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: - Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. - Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible. - Promote a positive perception of the company at all times, both internally and externally. Benefits: - 28 days holiday per year - Monthly British cheese box - Quarterly Bonus - Producer visits - Free staff meals &

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of the role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits Cycle to work scheme Meals Company pension scheme Team events