Trabajos customer service specialist en Reino Unido - Page 3

Member Experience Manager - National Circa £65k plus bonus London/Hybrid Our client is seeking a Member Experience Manager to lead and elevate the in-club experience, driving member growth, engagement, and retention. This role is central to delivering a consistent, high-quality member journey and ensuring club teams bring the brand promise to life. The Role You will own the end-to-end in-club member experience—from first visit through to long-term retention—ensuring service standards, staff capability, and product adoption deliver meaningful member outcomes. Working cross-functionally with Marketing, Operations, Learning & Development, and Franchise teams (both locally and internationally), you will embed best practices and drive consistency across the network. Key Responsibilities Lead Member Experience • Own all in-club touchpoints from tour through to retention, • Improve tour quality, conversion, onboarding, and cancellation-to-save performance, • Deliver a best-in-class member induction and onboarding experience, • Lead rollout and adoption of approved in-club products and services, • Support new product launches and pilots, • Train teams to confidently deliver and promote products, • Create and embed scalable playbooks across key member journeys, • Ensure consistency across clubs and alignment with global best practice, • Design and deliver engaging training programmes for club teams, • Improve staff capability in service delivery, equipment knowledge, and member engagement, • Partner with presale teams to maximise conversion and member experience, • Coach and support club teams through in-club visits, • Embed a culture focused on member outcomes and meaningful interactions, • Monitor member feedback (OSAT) and identify trends, • Translate insights into actionable improvements, • Increased member growth and retention, • Improved tour conversion and onboarding adoption, • Higher product utilisation rates, • Strong experience in customer experience, operations, or multi-site environments, • Excellent communication, training, and stakeholder management skills, • Data-driven with the ability to turn insights into action, • Hands-on, collaborative, and highly organised, • Passionate about delivering exceptional customer experiences We are here to support recruitment in the fitness industry and have produced videos on CV writing, interview preparation, guides to fitness jobs and many more that can be seen on our blogs or on our YouTube channel, click on a couple of examples below to check them out. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Videos CV Writing - Interview Preparation - Find many more at - Blogs Interview Prep - Why Work in Fitness -

Centrii is seeking a Tier 1 Technical Support Specialist to join our growing technical operations team in London, England. This role is ideal for someone early in their IT career who enjoys troubleshooting, working with customers, and serving as the first line of response for technical support issues. The Tier 1 Support Specialist will monitor automated alerting platforms and service tickets, perform initial troubleshooting, and escalate issues to higher-level engineers when necessary. This position plays a critical role in ensuring timely response and effective coordination between customers and Centrii’s technical teams. Key Responsibilities • Monitor inbound alerts and notifications from automated systems and monitoring platforms (including Zendesk and other ticketing tools), • Receive and triage incoming customer support requests, • Perform initial troubleshooting and diagnostics on reported issues, • Document all troubleshooting steps clearly within the ticketing system, • Escalate complex or unresolved issues to Tier 2 or Tier 3 engineers when appropriate, • Maintain clear and professional communication with customers throughout the ticket lifecycle, • Track and update ticket status to ensure proper resolution and follow-through, • Work closely with internal engineering and operations teams to ensure timely issue resolution Required Qualifications • 1–3 years of verifiable experience in a technical support, helpdesk, networking, or MSP environment, • Experience triaging inbound support tickets and working within a structured ticketing system, • Hands-on experience using Zendesk or a similar service desk platform, • Basic understanding of networking concepts, • Strong troubleshooting mindset and ability to gather key diagnostic information, • Excellent written and verbal communication skills, • Ability to work collaboratively in a fast-paced technical environment Preferred Experience • Familiarity with networking platforms such as:, • Cisco, • Fortinet, • Cradlepoint, • Experience working with monitoring platforms or automated alerting systems, • Entry-level industry or vendor certifications are strongly preferred, such as:, • CompTIA Network+, • Cisco CCNA, • Fortinet NSE Why Join Centrii You’ll be helping deliver the infrastructure behind modern energy systems, supporting secure and reliable operations across renewable energy environments. Our team is building the next generation of operational technology visibility and cybersecurity for the global energy market, and our Project Managers are critical to ensuring successful execution at scale. If you're interested in managing projects that directly impact critical infrastructure and the future of energy, we’d like to hear from you.

Job Title: Sales Director - MTI Location: London or York Offices (Hybrid) Contract Type: Permanent – excellent benefits; part of the global Ricoh Family MTI MTI provides award-winning, end-to-end technology solutions and services in cyber security and data centre for over 35 years. MTI has 250+ staff, with offices across the UK, France and Germany. MTI was acquired by Ricoh in 2020 as part of their transformation into a global digital services company. As part of the Ricoh family, MTI benefits from access to a much broader set of specialist IT services and significant technical resources available on a global scale. More information can be found at mti.com The Role The Sales Director will own MTI’s entire go-to-market strategy, leading our core sales teams. This role is ideal for a proven leader who can balance short-term commercial performance with long-term customer value creation. You will inspire and coach a talented sales organisation to move beyond transaction-based selling and engage customers at a strategic level, positioning MTI as a trusted services partner in shaping their technology roadmap. Key Areas of Responsibility The main responsibilities are detailed below, although the post holder would also be expected to perform any other duties which might reasonably be required by the business. • Commercial Leadership: Own revenue-generating functions — from sales performance to customer retention and account expansion, • Strategic Go-to-Market: Define and execute a coherent, value-led GTM strategy that reflects MTI’s services-first ethos, • Team Development: Coach and mentor, the sales team, fostering a culture of consultative selling and customer engagement at senior levels, • Customer Engagement: Actively participate in strategic customer meetings, helping to articulate MTI’s value proposition and deepen executive relationships, • Performance Transformation: Shift the team mindset from “in-month forecasting” to pipeline development and long-term strategic account growth, • Collaboration: Work closely with Marketing, Service Delivery, and Technical teams to ensure alignment across customer lifecycle touchpoints, • Talent Strategy: Leverage the UK market to ensure MTI are employing high-calibre sales talent and strengthen the commercial capability of the organisation Strategic Leadership • Provide executive oversight and alignment of operations across the business units, • Drive operational excellence and scalable growth across all services, ensuring strong collaboration between support teams, • Support the Board in executing the company’s strategic objectives Quality & Standards • Drive a culture of continuous improvement, standardisation, and regulatory compliance Role Requirements • Think creatively and suggest innovative approaches and solutions, • Proven experience leading commercial or revenue functions in the UK technology services market (ideally within cyber security, cloud, or data centre services), • Strong background in services-led or consultative sales models, • Demonstrated success in transforming sales cultures and improving sales effectiveness., • Excellent executive communication and stakeholder engagement skills., • A track record of crafting and executing GTM strategies that drive revenue growth and margin improvement., • Ability to balance strategic vision with executional discipline, • Established network of senior sales professionals and industry contacts., • Strategic thinker, • Collaborative leader able to manage complex stakeholder environments, • Proactive, resilient, and accountable What Success Look Like • Sales teams consistently focusing on long-term customer outcomes rather than short-term deals, • Increased multi-year, services-based revenue streams, • A motivated, high-performing sales function that understands and sells MTI’s true value, • Executive relationships across MTI’s key accounts. As part of the Ricoh family, MTI benefits from access to a much broader set of specialist IT services and significant technical resources available on a global scale. As a key constituent in Ricoh’s IT services growth and investment strategy, the MTI group of companies are developing an expanded and enhanced portfolio of services aimed at gaining market share while helping their customers accelerate and de-risk their own transformation plans. MTI has capabilities and services that support a wide range of technologies and customer objectives. MTI is one of the most technically accredited solutions providers across with highly experienced consultants and project managers to ensure excellent project outcomes as well as offering a set of well-resourced and scalable managed services. By employing proven methodologies, best practices and adopting a consultative approach, underpinned with operational excellence gained through thousands of client engagements. MTI helps its customers solve business challenges, by providing secure, compliant management of their applications, data, infrastructure, and systems environments.

S&H have been exclusively instructed by a leading global scale up technology business on an exciting new Legal Counsel or Senior Legal Counsel hire for a French speaker. Responsibilities include: • Full contract life cycle on UK and European markets: draft and negotiate commercial contracts (such as: customer agreements, services agreements, commercial and tech partnership agreements, software and license agreements., • Act as interim DPO and be responsible for advising on data matters., • Supporting the business on a variety of matters including marketing, finance, customer support etc), • Internal training on a variety of areas. About you • Fluent in French including contract drafting., • UK/US/EU Qualified with top tier background., • Must have significant commercial technology experience, • Some data protection experience is preferred, • PQE Guide circa 4 years + (this is a guide only), • In-house experience valuable but not essential Due to the high volume of applications, if you haven’t heard back from the team on this role, unfortunately your application has been unsuccessful. If your profile matches any of our other opportunities, one of our consultants will be in touch. About Simmons & Hanbury Simmons & Hanbury is a specialist executive search firm that sources and secures the best human capital and future leaders for our clients. We provide an integrated international service to support our clients across the globe, from our group headquarters based in the heart of the City of London. We support some of the most prestigious organisations in the world, across financial services, commerce & industry, and professional services. Our services include executive search, interim solutions and market intelligence within the Legal, Compliance, Corporate Governance and Human Resources practice areas. We are committed to creating an inclusive and accessible recruitment process for all candidates. If you require any reasonable adjustments to participate in the application process, please reach out directly. We welcome discussions about your needs and endeavour to provide support to ensure a positive experience.

Associate Product Manager Hayes, London Hybrid We’re looking for someone to support with research, gathering feedback, and coordinating tasks throughout the product lifecycle. You’ll work closely with cross-functional teams and stakeholders, learning how to turn ideas into products that create value for customers and the business. This is a great opportunity to gain hands-on experience and grow your skills in product development. As a UK B Corp Certified salary sacrifice specialist, The Electric Car Scheme is on a mission to make net zero the obvious choice by making electric cars and other Net Zero Benefits easy, affordable and simple for employers to offer their people. Built on best in market pricing, complete employer protection and trusted 5 star service, we are accelerating the UK towards a net zero future while creating win win win outcomes for our customers, our team and the planet. Rated 4.9 on Glassdoor and certified by Welcome to the Jungle, there has never been a more exciting time to join a fast growing, purpose driven business transforming sustainable employee benefits. Key Responsibilities: • Help create and maintain a product roadmap for your area, prioritise features and enhancements based on customer needs, competitive analysis, and business impact., • Act as a bridge between different departments, including engineering, design, marketing, sales, and operations., • Conduct extensive research to understand customer needs, market trends, and the competitive landscape., • Create first-class, efficient solutions to difficult problems, helping to define the scope of the products we build., • Oversee the entire product development lifecycle for your features, from initial concept and design to development, testing, and launch., • Prioritise the customer experience by gathering and analysing user feedback to continuously improve the product., • Track key performance indicators (KPIs) and metrics to assess the product's success post-launch., • Regularly communicate with stakeholders, including team members, senior leadership, and customers, to provide updates on product progress, gather feedback, and align expectations. About you: • Proven track record of delivering outsized impact and solving difficult, complex problems., • Deep understanding of how to build and scale products, processes, or systems., • Demonstrated ability to lead and coordinate cross-functional projects that deliver stretching outcomes., • Exceptional analytical and problem-solving skills., • Experience shaping and executing against a strategic vision., • Outstanding communication and leadership skills., • Ability to drive outcomes by working cross-functionally with various teams and stakeholders., • Familiarity with what makes a great user experience., • A data-driven mindset and experience with performance metrics., • STEM degree desirable but not a requirement, • Experience working in a product role is a bonus but not a requirement Benefits: • Hybrid working with 2 days in the office (Hayes, London), • 25 days holiday plus bank holidays, • Add 1 day holiday per year service + buy / sell up to 5 days each year, • Flexible work policy with options to take into account family care, • Best in class Family Friendly Leave and Pay, • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car, • £500 pa. personal development budget, • £100 home office budget, • Bupa healthcare, • Equity options - own a part of the business

Role Purpose The Principal Consultant will be tasked with delivering excellent management consulting services across 3 primary service lines: Design; Change and Delivery. The role blends strong delivery ownership with leadership responsibilities and requires the use of influencing and management skills to deliver effective solutions for complex business challenges. The Principal Consultant may work alone or as part of a wider team, with accountability for customer-facing projects and delivery teams, internal company growth, and personal development. Our team is oriented around the 3 strategic drivers of the business: Customer, Colleague, and Company, and as such, all Principal Consultants will have responsibilities in each of these areas. The role includes supporting the development of junior colleagues and modeling of proactive work ethic, clear communication, strategic consulting capability, strong customer focus, balanced work-life practices, and compassionate leadership. Competency Requirements Essential Demonstrated experience in some or all of the following sub-services: • Business case development, • Operating model design and implementation, • Organizational design, • Service design Committed to excellence, and demonstrates the Culture DNA behaviours and values of professionalism, responsibility, diversity, doing the right thing, having fun and straight talking Works well with others, is personally aware and exercises autonomy Customer focus: • Strong customer awareness with a focus on customer needs, finding win‑win value solutions, • Proven experience in effective stakeholder management at board level, • Committed to expanding and nurturing relationships with customers and colleagues to enhance network, • Curiosity for knowledge and research, with ability to incorporate into delivery of innovative customer solutions Communication: • Translates listening into understanding, able to move between big‑picture and detail, • Can convey complex messages in a simple to understand format, to ‘take customers on the journey’ of business transformation and project management Leadership: • Proven team leader, can both ‘see the bigger picture’ personally, and lead others to see it, • Able to think strategically under pressure and in ambiguous customer situations, • Demonstrates organisational agility, handles complexity effectively and drives accountability Consulting: • Explores ways to develop specialist knowledge and skills, • Accomplished problem solver, with ability to ask the right questions, • Strategic thinker, capable of translating and driving actionable plans, • Significant experience managing or working on projects in the public and/or private sector, • Experience using full suite of MS products, • Ability to multi-task effectively Work ethic: • Proactive and action‑oriented, • Strong autonomy, • Committed to excellence • Work‑life balance: • Manages time and expectations well whilst maintaining balance of work and personal life, • Shares diverse experiences and incorporates learnings into customer work Desirable • Specific expertise in a particular industry or service line, • Proficient in French, German, Spanish or other main European language Responsabilities Customer • Lead broad range of customer engagements in variety of environments including complex and non-routine, ensuring delivery against Consulting Standard Practices (CSP), • Conduct research, analysis, and synthesis of insights to address complex customer challenges, • Produce high‑quality deliverables including benchmarking, market reviews, and solution recommendations, • Identify opportunities for additional customer value and support in developing follow‑on engagements, • Ensure best practice is shared with customers, including through leveraging the ‘Associate’ network Colleague • Take proactive role in strengthening the Indegene Colleague Support Model by role‑modelling values and fostering an inclusive collaborative working environment, • Lead and support direct line reports ensuring their wellbeing, motivation to perform and develop, • Hold overall responsibility for execution of employee life-cycle activities for direct line reports, • Provide mentorship, coaching, and guidance to colleagues on internal and customer-facing work as required, • Support team cohesion and knowledge‑sharing across Indegene Company • Engage proactively in strategic or operational initiatives aligned with the company growth plan and own specific aspects of the growth strategy, • Proactive involvement in business development including account management. Support development of any opportunities, proposal or contracts, • Lead service line development and initiatives, thought leadership, continuous improvement and cross-functional collaboration., • Maintain accurate reporting across internal systems (capacity planning, project logs, case studies) Qualifications Essential • Bachelor’s degree in a relevant discipline, • Other qualifications relevant to the role (e.g. Lean Six Sigma, etc.), • Experience in management consulting or related transformation environment, • Proficiency with MS Office suite and relevant consulting tools (e.g., process mapping, analytics, financial modelling), • Project Management qualification (e.g. PRINCE2, MSP) or demonstrated experience leading workstreams/medium‑sized projects Desirable • Master’s degree, • Sector‑specific expertise/experience EQUAL OPPORTUNITY: Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

📍 London Office | 🏡 Hybrid working | 💼 up to £45, 000 pa DOE | 🕒 Full-time We are looking for a bright, enthusiastic individual with business analyst experience to be a senior contributor to the Analysis function within our Programmatic Advice & Suitability (PAS) Team, a team our CEO proudly calls Saltus’ “secret sauce”! This team forms a vital part of our M&A Integration process and specialises in facilitating the vertical integration of acquired firms by running large projects to recommend clients move their investments to our award-winning investment solution. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, with a number of offices including London, Whiteley, Farnham, Bath and Newcastle. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? Saltus is seeking a Senior Analyst to work within our PAS Team based in London, working as a leader and key contributor within our talented analysts who deliver our programmatic advice campaigns. You’ll be joining one of the most dynamic and strategically important teams in the business, supporting our firm’s focus on M&A as we seek to take advantage of unprecedented consolidation in the wealth management industry. You’ll have a wide range of responsibilities, including the following: • Leading centralised replatforming projects for wealth management businesses we acquire around the UK, including travelling to these firms on a regular basis to build strong relationships with their teams while acting as an ambassador and point of contact for Saltus., • Line managing other analysts in the team who will be supporting on your projects as well as potentially running their own, mentoring and developing them to support their progression., • Coordinating and overseeing the daily operations of the Analysis function within the PAS team to ensure we can deliver our projects to a high-standard and on-time., • Supporting the recruitment and onboarding of new analysts joining the team, ensuring we continue to bring the best talent into the team., • Contributing to the leadership of the PAS Team and working on strategic initiatives to enhance our productivity, the robustness of our processes and client satisfaction., • Collaborating with various internal teams to gather, verify, and analyse client data from acquired firms. Ensuring data accuracy and completeness to facilitate informed decision-making and triage of acquired clients into our programmatic replatforming campaigns., • Utilising our specialist in-house technology to generate and send high-quality clients reports recommending transfers to the Saltus Platform, always putting yourself in clients’ shoes to ensure they have the best experience possible., • Supporting advisers on a daily basis with client-related queries and using your energy and expertise to drive forward the campaigns., • Finding solutions for often complex business problems using problem-solving skills and subject-matter expertise to find the best outcomes. What sort of person are you looking for? We think that the best candidate for this role will have: • Ideally a minimum of 2 years’ experience in Financial Services, • A holder of a minimum of a 6 (or B) in Mathematics at GCSE or equivalent, • Demonstrated leadership abilities, including the capacity to mentor and develop team members., • Experience managing complex projects, with good time management skills and the ability to prioritise tasks and work to multiple deadlines., • Excellent analytical skills and an ability to maintain a high level of attention to detail when working with large datasets, • A technology native who has applied experience with Microsoft Excel but who is comfortable applying that knowledge to other systems. Some experience of coding will be advantageous, • Someone with intellectual horsepower who is able to understand new concepts and processes quickly and has an innate curiosity for solving business problems, • Someone with a ‘growth mindset’, i.e. an appetite for testing yourself and using past mistakes as a springboard to keep improving, • An excellent communicator who is also down to earth and can work well in a team, • An influencer with the ability to work with business stakeholders at all organisational levels, able to advocate for themselves as well as the team under pressure, • The ability to form successful professional relationships both internally and externally Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for two or three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? You’ll get a salary of between £35,000 – £45,000, dependent on experience, alongside 28 days’ holiday (plus bank holidays), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 200 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Proposition Lead Hayes, Hybrid £70,000 - £90,000 + significant equity We are looking for someone to join this high-impact, 0-to-1 role where you will bridge the gap between strategy, partnerships, and product. You will not just design the offer, but take the lead on initial go-to-market activity—moving rapidly from prototype to MVP to launch and initial scale. Not only will you report directly to our Founder and Chief Product Officer, Tom Eilon but this is a great opportunity if you’re looking to transition into a General Manager role of a business line in the future. As a UK B Corp Certified salary sacrifice specialist, The Electric Car Scheme is on a mission to make net zero the obvious choice by making electric cars and other Net Zero Benefits easy, affordable and simple for employers to offer their people. Built on best in market pricing, complete employer protection and trusted 5 star service, we are accelerating the UK towards a net zero future while creating win win win outcomes for our customers, our team and the planet. Rated 4.9 on Glassdoor and certified by Welcome to the Jungle, there has never been a more exciting time to join a fast growing, purpose driven business transforming sustainable employee benefits. Key Responsibilities: • Identify opportunities within the Net Zero ecosystem, developing compelling value propositions that solve real customer problems while delivering commercial viability., • Investigate how aspects of the current offering of The Electric Car Scheme can be improved / optimised., • Take full ownership of the "0 to 1" lifecycle for new initiatives, leading the initial rollout, managing the prototype, MVP, and launch phases to validate product-market fit before scaling., • Source, negotiate, onboard, and manage strategic partners across the Auto, Energy, and Net Zero sectors., • Build the supply chain and commercial relationships required to bring new propositions to life., • Conduct rigorous market research and financial modelling to structure pricing, unit economics, and revenue models., • Act as the interim "Business Owner" for new propositions, coordinating efforts across Sales, Marketing, Operations, and Product/Tech to ensure successful launches without friction., • Lead initial customer discovery and early sales efforts for new lines to gather direct feedback and use this insight to pivot or refine the offering rapidly., • Track the success of launched propositions against commercial KPIs (conversion, margin, uptake) and operational metrics, ensuring we meet our growth objectives and scaling targets., • Present business cases and progress updates to the Founders and executive team, articulating the vision and progress of new ventures, securing necessary resources and alignment. About you: • Proven experience in Proposition Design, Strategy, Commercial Product, or a "Founder Associate" style role in a high-growth environment., • Strong commercial acumen with experience managing partnerships and external vendors (ideally in Auto, Energy, or Net Zero sectors)., • Experience launching new products or business lines from scratch (0 to 1 experience)., • Analytical skills with the ability to model unit economics and assess commercial viability., • A "General Manager" mindset: you are comfortable wearing multiple hats—from strategy and sales to operations—to get a new business line off the ground., • Strong communication and leadership skills to influence cross-functional teams without direct authority., • Resilience and adaptability to work in a fast-paced, iterative environment where priorities can shift based on market feedback., • A genuine passion for sustainability and the Net Zero transition. Benefits: • Hybrid working: Split your week between home and the office, with set in-office days on Mondays and Wednesdays, • 25 days holiday plus bank holidays, • Add 1 day holiday per year service + buy / sell up to 5 days each year, • Flexible work policy with options to take into account family care, • Best in class Family Friendly Leave and Pay, • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car, • £500 pa. personal development budget, • £100 home office budget, • Bupa healthcare, • Equity options - own a part of the business

We are seeking - Microsoft Dynamics 365 Licensing Specialist (3–5 Years) at London Please Note: No VISA Sponsorship Role: Microsoft Dynamics 365 (D365) Licensing Specialist Job Type: FTE Work Mode: Hybrid (3 Days from office) Location: London Job Summary: We are seeking a Microsoft Dynamics 365 (D365) Licensing Specialist with 3+ years of hands-on experience in Microsoft licensing to manage, optimise, and advise on D365 licensing across internal teams and client engagements. The role plays a critical part in cost optimisation, compliance, and commercial accuracy, particularly in supporting sales pursuits, renewals, and ongoing service delivery. Key Responsibilities 1. D365 Licensing Strategy & Advisory • Advise on appropriate Dynamics 365 licence selection across modules such as Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and related add-ons., • Assess client and internal requirements and recommend licensing scenarios aligned to Microsoft rules and best practice., • Support licensing design for new deals, renewals, expansions, and contract changes., • Stay current with Microsoft licensing changes, promotions, and CSP policy updates. 2. Sales & Delivery Support • Act as a licensing subject-matter expert for Sales, Presales, and Delivery teams., • Provide guidance during RFPs, bids, SOW creation, and commercial reviews to ensure licensing accuracy and compliance., • Validate licensing assumptions for effort models, commercials, and margin protection. 3. Cost Optimisation & Commercial Governance • Identify opportunities to optimise licensing costs while ensuring functional coverage and compliance., • Support use of Microsoft global promotions and incentive programmes where applicable., • Assist with forecasting licence demand, renewals, and budget planning. 4. Compliance & Reporting • Ensure compliance with Microsoft licensing agreements and CSP requirements., • Maintain accurate records of licences, assignments, and usage., • Support internal compliance checks and readiness for any external audits. 5. Stakeholder & Vendor Management • Act as a liaison with Microsoft and/or CSP licensing partners on pricing, renewals, and licensing clarifications., • Work closely with IT, Finance, Procurement, and Delivery leadership. Skills & Experience Essential: • 3+ years of experience in Microsoft licensing, with a strong focus on Dynamics 365., • Solid understanding of D365 licensing models, including Finance & Operations, CE apps, Power Platform, and attach licences., • Experience working within CSP / Direct CSP models and Microsoft Admin Portals., • Strong analytical skills and attention to detail, especially in commercial and contractual contexts., • Ability to clearly explain complex licensing topics to non-technical audiences. Desirable / Nice to Have: • Microsoft certifications (Dynamics 365 or Licensing Fundamentals / Associate level)., • Exposure to enterprise or multi-client D365 environments., • Experience supporting presales or deal qualification activities. Interested applicants can email their CV / Queries to

Payroll Administrator 12-month contract Hybrid, White City London - In office on Tuesdays at minimum. About our Client: Our client is a clinical-stage biopharmaceutical company developing next-generation, programmed T cell therapies for the treatment of cancer. Using a broad suite of proprietary and modular T cell programming technologies. The company is engineering precisely targeted, controlled and highly active T cell therapies that are designed to better recognize cancer cells, break down their defense mechanisms and eliminate these cells. About the Role: The Payroll Specialist will be a key member of the operations team who will administrate the company’s outsourced payroll and equity plan as the company scales. This role will be responsible for hands-on, end-to-end administration of outsourced payroll. This role will be in the finance organisation with direct links to the HR. Payroll administration for both onboarding and offboarding employees in the UK, US, German, and Swiss payroll. Key Responsibilities • Working closely with HR and Finance Teams capturing and validating payroll data for inclusion within payroll ensuring efficiency and accuracy of data flows to external payroll provider., • Manage outsourced payroll process with Cloudpay (UK, USA, DE & CH), ensuring timely, accurate and efficient payroll processing, • Ensure database integrity ensuring accuracy of data in the Cloudpay system., • Manage the relationship and work closely with outside service providers, such as the equity management vendor and outsourced payroll teams., • Manage the flow of data for the year end processes related to P60 process in the UK and W-2 process in the US., • Working with global mobility tax advisers to ensure compliance with UK/US tax requirements for globally mobile employees., • Prepare reports and reconciliations to assist in the review of equity data., • Propose and implement best practices and effective SOX controls to enable efficient, accurate and timely processing of payroll and equity data, • Update payroll process documents as necessary, • Maintain supporting documents for internal/external SOX auditors and respond accurately, thoroughly, and timely to requests for data., • Liaise with regulatory authorities, such as IRS and HMRC, as required. Demonstrated skills and competencies: E – Essential P – Preferred Experience • 3-8 years experience in Payroll and external payroll providers with particular experience with UK and US payroll understanding key statutory requirements - E, • Experience of European payroll – Switzerland and Germany - P, • SOX control experience in the areas of equity and payroll administration – E, • Experience of payroll related to Equity based payments – E, • Experience of payroll related to global mobility (expats) - P Qualifications • Professional payroll qualification CIPP level 4 or beyond - E, • Educated to degree standard - P Skills/Specialist knowledge • Strong eye for detail, descriptions, and process. E, • Effective communicator, oral and written. E, • Proven record of providing excellent internal and external customer service. E, • Ability to work in a fast-paced environment, manage competing priorities, adhere to tight deadlines and collaborate with cross functional teams. E, • Proficient in Microsoft Office 365, including Excel, Word, and PowerPoint. E

📍 London Office |💼 up to £125k pa DOE, with 20% cash discretionary bonus | 🕒 Full-time Introduction We are looking for an IFA Relationship Manager / Product Specialist to join our Saltus Asset Management (SAM) team. The role will likely report into the MD of Saltus Asset Management. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. We’re proud that we’ve been recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success! Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally, the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10.5 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? The role will likely report into the MD of Saltus Asset Management. Key areas of responsibility to include: • Helping Saltus think strategically about our MPS / fund solutions for intermediated clients., • Representing Saltus Asset Management (SAM) to the financial planning businesses who use SAM as DFM/MPS manager., • Understanding the Saltus house views and be able to convey them to financial planners, and on occasion directly to their clients., • Understanding the investment portfolios we run for clients of financial planners, and be able to talk confidently about them – their objectives, risk parameters, underlying holdings, decisions made, Platform availability etc., • Hosting market updates online and in person as required., • Understanding the IFA landscape and delivering presentations, insights, and updates consistent with industry best practise., • Working with the marketing team to produce collateral for an IFA audience, e.g. quarterly updates, brochures etc., • Delivering training on the SAM Centralised Investment Proposition to financial planning businesses Saltus have acquired., • Attending initial meetings and client reviews with larger DFM/MPS clients, with the financial planner. What sort of person are you looking for? The successful candidate will be confident talking about financial markets and Saltus investment products to Independent Financial Advisers (IFAs). They will: • Likely have at least ten years of experience in the industry., • Have completed relevant industry exams such as the CFA, or PCIAM., • Have clearly demonstrated an ability to manage IFA relationships and generate strong sales numbers., • Be an effective communicator regarding financial markets and investment products (e.g. DFM solutions such as funds/MPS), both orally and in writing., • Be organised., • Be a team player., • Be willing to work in London as required for the role (to be agreed with the MD). Where will I be working? We are looking for someone to be based out of our London office as required for the role. We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it. What benefits do I get when working for Saltus? The salary/drawings are between £115,000-125,000 (depending on experience), with 20% cash discretionary bonus. Alongside 28 days’ holiday (plus bank holidays), life assurance and income protection. The role is 40 hours per week between the hours of 8.30-5.30pm. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 500 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

About the Role: Grade Level (for internal use): 10 Junior Sales Specialist - Financial Institutions Job Summary: The Sales Specialist will be a key player in expanding our market presence within the Financial Institutions specifically Investment Banking and Insurance sector across United Kingdom. This role focuses on promoting and selling our suite of products, including Capital IQ Pro, Feeds, Visible Alpha, Kensho (Artificial Intelligence) and datafeed solutions. The ideal candidate will have a strong understanding of financial data and analytics. Key Responsibilities: • Develop and execute sales strategies to drive the adoption of Capital IQ Pro, Feeds, Visible Alpha, and Datafeed products among Investment banking., • Identify and engage with potential clients, understanding their needs and presenting tailored solutions that align with their strategic objectives., • Conduct product demonstrations and presentations to showcase the value and capabilities of our offerings., • Build and maintain strong relationships with key decision-makers within target organizations to facilitate long-term partnerships., • Collaborate with internal teams, including product specialists and customer support, to ensure seamless service delivery and client satisfaction., • Stay informed about industry trends, competitive landscape, and regulatory changes to effectively position our products in the market., • Utilize CRM tools to manage sales activities, track progress, and report on sales performance., • Participate in industry events and conferences to network and promote our solutions.Qualifications:, • Bachelor's degree in Finance, Business, Economics, or a related field., • Proven sales experience in the financial services industry, with a focus on data and analytics solutions., • Strong knowledge of financial markets, data feeds, and sustainability trends., • Excellent communication and interpersonal skills, with the ability to build rapport with clients., • Proficiency in using CRM software and Microsoft Office Suite., • Ability to work independently and as part of a team in a fast-paced environment., • Fluency in English; additional European languages are a plus.Working Conditions:, • This position may require travel within UKto meet with clients and attend industry events., • Minimum 2 days within the Office About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 40 - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.1 - Middle Professional Tier I-Ou Sales (EEO Job Group)

Company Description Sia Kitchens is a design-driven kitchen specialist known for crafting luxury German and English kitchens of exceptional quality and precision. Serving clients across London, the Home Counties, and the East and South East of England, we pride ourselves on delivering bespoke kitchen solutions that combine functionality with timeless elegance. Recognised for our attention to detail and commitment to excellence, Sia Kitchens collaborates closely with clients to transform spaces into stunning, practical environments. We are dedicated to providing innovative designs and superior customer service to meet and exceed expectations. 1. Position Overview Job Title: Operations Manager Reporting To: Managing Director As an Operations Manager, you will be responsible for overseeing the day-to-day operational running of the business, ensuring that all kitchen projects, internal processes, suppliers, logistics, and client delivery functions run efficiently. This role requires strong leadership, organisation, and commercial awareness, with responsibility for managing workflow across sales handover, project delivery, installation coordination, aftercare, and team performance. 2. Essential Criteria & Requirements • Minimum of 3 years’ experience in an operations, project delivery, or management role within kitchens, interiors, or construction, • Proven ability to oversee multiple live projects and operational workflows simultaneously, • Previous experience within the kitchen industry, ideally with German kitchen brands and systems, • Strong leadership and team management skills, • Experience coordinating suppliers, installers, and internal teams, • Excellent organisational and problem-solving skills, • Commercial awareness including margin, budgets, and payment tracking, • Proficiency in CRM systems, project tracking tools, and operational reporting, • Full UK driving licence and willingness to attend client sites when required 3. Duties and Responsibilities • Oversee day-to-day business operations across sales, design handover, project delivery, and aftercare, • Manage workflow and capacity planning across the team, • Coordinate suppliers, installers, contractors, and logistics partners, • Monitor project timelines, delivery schedules, and installation programmes, • Ensure all client projects are delivered on time and to company standards, • Manage operational systems, processes, and internal reporting boards, • Improve efficiency across ordering, delivery, installation, and remedial processes, • Oversee issue resolution and escalation management, • Support the Managing Director with business performance, team management, and growth strategy, • Maintain exceptional client service standards throughout the project lifecycle 4. Salary Salary for this role will be determined based on experience and suitability for the position, with the potential to introduce a performance-based bonus structure. This role is subject to a 6-month probation period, during which performance, suitability, and overall fit within the business will be reviewed. We are looking for a candidate who is committed to delivering high standards and contributing positively to the continued growth of the business. 5. Working Location Sia Kitchens Showroom 1 High Street Elstree Hertfordshire WD6 3BY Travel to client homes, project sites, and the Northwood showroom may be required. 6. Working Hours Monday to Friday: 9:00am to 6:00pm • Additional hours may be required where necessary.

Graduate Trainee Salary £28,922.40 (3-year fixed term) This is a full-time position, with flexibility required for early mornings, late evenings, and occasional weekend work. A mixture of office (central London) and home working is anticipated with this role (minimum of 3 days in the office) The Graduate Trainee programme offers the opportunity to learn and develop as an individual, contributing at a key moment in time to a renown historic institution with a vision to deliver better health care for better lives. The role encompasses working in a busy Learning Directorate to deliver cutting edge education at a time of real change and need in health care, your role will be to work in the teams which plan, organise and deliver education events. Key aspects of the role are to support senior health professionals to make impact through events, updates and showcases, the key purpose of this role is to provide co-ordination, forward planning, budget management and logistical support to our Learning Directorate including Section events as well as newly developed income generating programmes. Responsibilities include: • Planning, • Education programme delivery, • Learning Directorate Support As a Graduate Trainee you are expected to be professional and proactive, applying customer-focused processes to enhance procedures and take a high level of ownership for the area of work for which you are responsible. This role supports and provides guidance to member led specialist medical Section Councils and the RSM Learning Directorate in the forward planning and running of in person events as well as webinars/virtual events - complying with agreed Service Level Agreements (SLA). For more information, please see the JD Closing date for applications: There is no closing date as we will be reviewing applications as we receive them. Interviews: We will be interviewing as we receive suitable applications. To apply please send your CV and covering letter (please ensure you provide a covering letter) quoting reference RSM151 to The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category. The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website by clicking on the following link:

We are looking for someone enthusiastic and personable to join our Favourbrook menswear team in Pall Mall & Piccadilly Arcade, SW1. You will need to enjoy dressing clients and be good at establishing relationships in order to deliver superb customer service. Your core responsibilities will be as follows: • Drive sales and manage sales demands of the shop floor in Pall Mall, SW1., • Provide operational support. Your duties are as follows: • Exceed expectations in customer service management, providing a unique and special experience for new and returning customers. Our customers come to us for specialist knowledge and flair in putting an outfit together., • Understand the product and product mix intricately, paying close attention to detail on fit, construction and technical specifications. Show ability in translating your understanding of these things and communicating them appropriately on the shop floor to customers, other staff and the tailors. You will be trained how to take measurements for made-to-measure orders and pin alterations., • Show excellent written and verbal communication with staff, customers and suppliers; making sure staff/customer/shop order, issues and enquiries are dealt with efficiently and fed back through the necessary channels., • Maintain a clean and safe shopping and working environment, adhering to housekeeping standards at all times and monitor building maintenance, communicating appropriately and taking action where necessary. Hours are Monday to Saturday 9.45am - 6pm, 5 days a week. Salary depending on experience. Previous luxury clothing retail experience essential. If interested, please email your CV and covering letter to

Category Manager – Meat & Seafood Hybrid – North West London Attractive Salary + Performance Bonus A leading premium fine food distributor supplying some of the UK’s most prestigious restaurants, luxury hotels and specialist retailers is looking for a dynamic and commercially driven Category Manager – Meat & Seafood to lead and grow a key product category. This is an exciting opportunity for someone with an entrepreneurial mindset who thrives on identifying opportunities, building strong supplier partnerships and driving commercial growth in a fast-paced, premium food environment. You will take full ownership of the Meat & Seafood category, shaping strategy, managing supplier relationships and leading a team of six, while ensuring the business stays ahead of market trends, customer expectations and product innovation. What You’ll Be Doing • Drive the commercial performance and growth of the Meat & Seafood category, • Lead, develop and inspire a team of up to six, fostering a high-performing and collaborative culture, • Build strategic supplier partnerships and support key commercial negotiations, • Identify new product opportunities, range development and market trends, • Work closely with sales, marketing, supply chain and quality teams to deliver exceptional products and service, • Manage pricing, margins, demand planning and supplier performance, • Bring fresh ideas to the category, helping to shape the future of a premium product portfolio What We’re Looking For • People management experience within food distribution or a related sector, • Strong knowledge of meat and seafood markets, both UK and international, • A commercially sharp and entrepreneurial mindset with a passion for premium food, • Proven ability to lead teams and influence stakeholders, • Excellent negotiation, analytical and communication skills, • Experience using ERP systems, Excel and PowerPoint, • Knowledge of UK POAO import regulations This is a fantastic opportunity to join a growing international food business where innovation, quality and collaboration are at the heart of everything they do. If you’re passionate about premium food, thrive in a commercial environment and want to make a real impact in a high-value category, we’d love to hear from you.

Join us in shaping the next generation of screen talent! We’re hiring: Student Recruitment & Admissions Officer London | Central Film School | Full-time | £25,000 📅 Application deadline: 26 April 2026 📍 Reporting to: Student Recruitment & Admissions Manager Central Film School is seeking a Student Recruitment & Admissions Officer to support the delivery of a responsive and conversion-focused admissions process. This role sits at the centre of the applicant journey, from first enquiry through to enrolment, and plays a key role in how we engage, support, and convert prospective students. Working within a small, friendly, and ambitious team, you will help ensure that every applicant interaction reflects the School’s values: professional, personal, and student-focused. KEY RESPONSIBILITIES Admissions & Applicant Journey • Manage and respond to applicant enquiries across multiple channels (email, phone, CRM), • Guide prospective students through the admissions process, providing clear and accurate advice, • Process applications in line with institutional policies and timelines, • Support the coordination of interviews and applicant assessments, • Ensure all applicant records are accurate, complete, and up to date Recruitment & Conversion • Build relationships with prospective students to support application progression and conversion, • Deliver a high-quality, personalised applicant experience, • Follow up with applicants at key stages of the pipeline to maintain engagement, • Support recruitment activities including Open Days, Offer Holder Days, and external events Systems & Data Management • Use CRM systems (e.g. HubSpot) to manage applicant pipelines effectively, • Maintain high standards of data accuracy and integrity, • Support reporting on application volumes, conversion rates, and recruitment activity, • Contribute to the ongoing optimisation of admissions processes and systems Access & Participation • Support the delivery of inclusive recruitment and admissions practices, • Engage effectively with applicants from diverse backgrounds, • Contribute to the School’s Access & Participation objectives PERSON SPECIFICATION Essential • Strong literacy and communication skills, with excellent attention to detail, • High level of digital proficiency, including office productivity tools (e.g. Google Workspace), • Minimum 1 year of experience delivering high-quality customer service in a fast-paced or complex environment, • Excellent organisational and time management skills, with the ability to prioritise effectively, • Strong interpersonal skills, with the ability to guide and support a diverse range of applicants, • Ability to work collaboratively as part of a team, • Interest in student mobility and intercultural exchange Desirable • Experience working in higher education, particularly in a student-facing role, • Familiarity with CRM systems, particularly HubSpot, • Interest in creative arts and/or creative arts higher education ADDITIONAL INFORMATION • Applicants must have the right to work in the UK, • Some evening and weekend work may be required to support recruitment activity WHY JOIN US? You’ll be joining a specialist higher education provider at an exciting stage of development, with a strong focus on student experience, inclusive practice, and growth - plus a friendly and sociable team that makes it a great place to work! Apply now to be part of a team shaping the next generation of screen talent. A short covering statement outlining your suitability for the role is welcome, but not mandatory. Application deadline is 26th April; apply on LinkedIn or by emailing your CV to . #HigherEducation #StudentRecruitment #Admissions #CreativeIndustries #JobsLondon #CareersInEducation

Position: Refrigeration Engineer (commercial & retail) Contract: Permanent Location: Knightsbridge, Central London – Static position Salary: up to £57K depending on experience, plus benefits package. Industry: Retail Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK. Due to team expansion and winning new projects, we are seeking a Refrigeration Engineer with a background in commercial or retail refrigeration to support business requirements and servicing projects. This is a static, on-site position based in Knightsbridge, Central London for a prestigious high end client/customer. This is a Night Shift position working 4 on, 4 off shift pattern. Working hours 1800 - 0600 Refrigeration Shift Technician To support the day / night site based Service engineers both technically and logistically. Ability to perform all engineers’ duties, participate in the OOH emergency stand by coverage. Quoting and securing additional reactive works and projects. Main Duties and Responsibilities include: • Support to day / night shift service engineers, • Management and daily service operations of the store, • Health and Safety management of Site based service operations and staff, • Maintaining effective communication with contracted customers, • Recruitment of Service Engineer resource, • Interaction and support with Projects BU, • Create and maintain comprehensive technical documentation. i.e. F-Gas logs inc. CO2 / Glycol / A2L., • Ensure all engineering processes and decisions are well-documented., • Client relationship management, • Provide regular updates on high profile jobs, risks, and issues to senior management., • Work with office to help complete KPI deadlines on PPM’s and reactive., • Prepare technical reports as required., • Encourage and facilitate ongoing learning and skills development within the team., • Identify potential risks and develop mitigation strategies., • Identify opportunities for process improvements and innovations., • Lead efforts to implement new tools, technologies, and methodologies., • Communicate effectively with stakeholders, including clients, project managers., • Translate technical concepts into non-technical terms for various audiences., • Stock management, keeping critical parts and consumables at a good level. ESSENTIAL SKILLS AND QUALIFICATIONS: • Relevant service supervision experience in the Retail Refrigeration sector and service operations., • Ability to interface with client and provide technical expertise, • Good technical knowledge of RAC systems and equipment, • Good commercial and negotiation skills, • Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives, • Ability to develop a good understanding of our customers business requirements and operations, • Proactive approach to all tasks undertaken – a ‘can-do’ attitude, • Excellent interpersonal and communication skills, • Ability to work overtime when required, • Good Working knowledge of Microsoft software including Excel and Word, • Time Served Refrigeration Engineer, • CITB Safety Passport., • City & Guilds 2078 / 2079 F-Gas Refrigerant Handling, • City & Guilds 207 - Refrigeration & Air Conditioning., • NVQ1, 2 & 3 - Refrigeration & Air Conditioning., • Pressure Testing Competency., • Specific Compressor Manufacturers Training Courses., • Controls and Strategy experience, • Product courses on chillers beneficial

Procurement Specialist The position is hybrid role office based in the Dublin Area Who We Are: With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. Position Summary: The procurement specialist provides procurement support to Convergint Operations Directors/Managers, Project and Site Managers and/or others as required. Full control of all Project, Smallworks, Service and LSPs procurement activities, and the main point of contact for suppliers and Convergint colleagues within a Procurement functionality. The procurement specialist supports the delivery of service and project-based solutions by executing day-to-day procurement activities for materials, equipment and subcontracted services. Operating in a Global service integrator environment with scope in Europe locations, this role focuses on transactional purchasing, supplier/partner coordination, and procurement to pay process execution, ensuring timely availability of materials and services required for all customer project and support activities. Job Responsibilities: Procurement Process: • Procurement of all Materials and Subcontractor POs for Operations Projects., • Procurement of all Materials for Small works & Service-related works., • Raising POs for System training on behalf of Technical Manager/Service Engineers., • Raising POs for IT Stock and subscriptions on behalf of IT Department., • Act as the procurement operational point of contact for suppliers/partners, • Confirm order acknowledgements, lead times, delivery dates, and site-specific requirements., • Managing day-to-day Account Management with Suppliers/Partners at local / regional level, • Manage and Maintain savings tracker., • Managing and reporting supplier SLAs to Procurement Manager Europe and Head of Procurement & Logistics Europe., • Ensure purchases comply with internal procurement policies., • After sales support, assisting Logistics in the Returns Process when needed., • Assisting the AE/Design Team when needed on providing strategic solutions / products to the business., • Liaise with Key stakeholders to ensure materials are purchased and delivered within budget and to the set timescales., • Reordering of inventory, Van Stock and Health & Safety equipment alongside Warehouse colleagues., • Escalate supply risks or delays that could impact customer delivery or contractual commitments., • Monitor stock trends and provide forecasts available to meet project demands., • Reordering of inventory, Van Stock and Health & Safety equipment alongside Warehouse colleagues., • Training other departments on the Procurement Process/ New ERP System., • Liaising with other CTCs on Stock availability and queries., • Use different Europe ERPs and procurement systems consistently for PO creation, service entry, • sheets, and confirmations, maintaining accurate purchasing records linked to projects, service orders, and cost centers., • Identify and escalate pricing, supplier master data, or system issues that impact procurement, • execution., • Identify recurring procurement issues affecting project or service execution and propose, • improvements., • Support rollout and adoption of standardized procurement processes and tools across Europe., • Contribute to operational area KPIs. Job Skills Requirements: • Strong communication written and oral, and personal customer service skills and ability to work under pressure., • Solid Microsoft Outlook, Excel, and Word skills., • Solid organizational skills and the ability to handle multiple projects tasks simultaneously, • Excellent attention to detail and data accuracy., • Solid verbal, written and interpersonal communication skills., • Effective communication with suppliers/partners, and internal stakeholders., • Solid ability to facilitate a collaborative working environment for customers and team members., • Ability to use multiple ERP systems., • Strong analytical skills., • High School diploma or equivalent. NVQ (National Vocational Qualification) in Business administration, • 2 of procurement or strategic sourcing experience, project manager, ideally within security systems, technology systems integration, distributors or related technical industries (a plus)., • Previous Procurement and supplier relationship experience preferred., • Previous experience in Supplier evaluation and best practices in buying., • Experience in a service integrator, system integrator, or project-based environment is strongly preferred., • Hands-on experience with ERP/P2P systems and service-based procurement workflows.

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. Why this is an exciting time to join This isn’t just another tech role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. The Role We're hiring a Staff Backend Engineer to join our engineering team in a high-impact technical leadership role. You'll work on our most challenging technical problems, own parts of our platform's architecture, and help shape the technical direction of our backend stack. Our tech stack centres on Go microservices, with Temporal workflows and MongoDB running on Kubernetes in GCP. You'll work with modern patterns including event-driven architectures, gRPC and REST APIs, and comprehensive observability with Grafana Cloud. We're an AI-native engineering team. We use Claude Code daily and we're investing heavily in AI-assisted development as a core part of how we build software — not as an experiment, but as a first-class engineering practice. We want engineers who are excited about this and who have ideas about how to push it further: how to decompose work for AI agents, how to maintain quality at higher velocity, and how to help an entire team get dramatically more productive with these tools. You'll take technical ownership of major domains within our platform — whether that's our Investigations pipeline (web scraping, data provider integrations, LLM-powered analysis) or our Core App systems (user journeys, features, and configuration). You'll be a technical authority, establishing patterns that others follow and driving initiatives that span multiple teams. What You'll Do • Own the technical direction and architecture for parts of our platform, • Design and build complex backend services and systems that scale, • Drive technical decisions that affect multiple teams, • Establish patterns, standards, and best practices that others will follow, • Shape and evolve our AI-assisted development practices, setting the standards for how the team works effectively with AI tooling, • Use AI tooling to multiply your own output and help the wider team do the same, rethinking how engineering work is planned, decomposed, and delegated, • Lead complex technical initiatives from design through implementation, • Identify and address systemic technical challenges across our backend, • Set the standard for high-quality code, whether written by hand or with AI — knowing when to trust, when to intervene, and what good looks like either way, • Mentor engineers across the organization, raising the technical bar, • Balance technical excellence with pragmatic delivery, • Influence technology choices and architectural direction, • Collaborate with engineering leadership on technical strategy, • Build new systems and features while improving our existing architecture What We're Looking For Essential • 10+ years of professional software engineering experience, • Strong backend engineering fundamentals — we use Go, but we're hiring an engineer, not a language specialist. If you're excellent and haven't written Go before, that's fine., • Proven track record of designing and owning large-scale systems, • Strong experience with distributed systems, event-driven architectures, or similar complex systems, • Deep understanding of databases, particularly MongoDB or similar NoSQL systems, • Extensive experience with microservices architecture and inter-service communication, • Expert-level understanding of containerization (Docker) and orchestration (Kubernetes), • Experience working with AI coding assistants (Claude Code, Copilot, Cursor, or similar) as a core part of your development workflow, with a perspective on how to get the most value from them, • Experience establishing technical standards and patterns across teams, • Strong architectural thinking with ability to balance trade-offs, • Track record of mentoring and developing other engineers, • Ability to drive technical initiatives with minimal guidance, • Experience influencing technical direction at an organizational level, • Excellent communication skills with ability to articulate complex technical concepts Highly Desirable • Experience with Temporal or similar workflow orchestration systems at scale, • Deep knowledge of event streaming platforms like Kafka, • Experience with LLMs and AI integration (particularly for Investigations team), • Experience driving AI tooling adoption and practices across an engineering team — establishing shared conventions, measuring impact, and helping engineers level up, • Background in SaaS platforms or B2B products at scale, • Expert-level knowledge of observability tools (Grafana, Prometheus, etc.), • Deep understanding of authorization patterns, security, and multi-tenancy, • Experience with protobuf and gRPC Our Tech Stack • Languages: Go, • Databases: MongoDB, • Messaging & Orchestration: Temporal, Kafka, • APIs: REST, gRPC, protobuf, • Infrastructure: Kubernetes, GCP, • Observability: Grafana stack, • AI/ML: LLMs (OpenAI, Gemini), RAG systems, • Development Tools: Claude Code, AI-assisted development workflows What Success Looks Like In your first 6 months, you will have • Owned and driven a significant technical initiative to completion, • Established new patterns or improved existing ones across teams, • Mentored multiple engineers, visibly raising technical standards, • Contributed to architectural decisions, • Been recognized as a technical authority in your domain, • Made measurable improvements to system reliability, performance, or scalability, • Influenced the technical direction of our backend platform, • Helped evolve our AI-assisted engineering practices, contributing to how the team gets more value from our tooling Here’s our promise to you • We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work., • We succeed together- you will own a meaningful part of the business through our employee shares & equity programme., • Private health insurance to keep you in tip-top condition., • Life Insurance – let's hope nobody ever needs this!, • Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it., • Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work., • Most importantly of all, we will work with you, to help you realise your fullest potential, always.

Desktop Support Engineer - Second Line - Must have MSP Experience - 5 days a week on site About Us We provide critical technology solutions built on solid foundations. We help organisations that rely on technology for critical operations, achieve and maintain a high-performance steady state. We have delivered projects for almost every police force and law enforcement agency in the UK, providing secure resilient networks and managed IT solutions. If you’re looking to develop your career in a high performing, dynamic team, where you can truly make a difference by delivering the technology that supports critical operations across the UK, this could be your ideal role. We are firm supporters of environmental, social and corporate governance and recognise that this is key to building a sustainable, investible business. The majority of staff work remotely with occasional office days, and we have systems in place to support employees to achieve their best work no matter their location. About the role The primary purpose is to build, sustain and continually improve an efficient, effective and profitable service desk delivering fast, reliable, friendly, proactive and expert 24x7 customer support. This role is based in the office of one of our most important customers, based in Central London and will require scheduled (and emergency) visits to other London based customers. Responsibilities will include: • Working with the team to maintain a CSAT score of 8+ for all customers., • Ensure 100% of new user requests are delivered on time and 100% of leaver requests are completed the day the user leaves., • Acting as a technical point of escalation for service desk colleagues to help them resolve tickets the same day (preferably the same hour)., • Log tickets for the customer and ensure you are following the Incident Management process every time – “if it’s not in the ticket, it didn’t happen”., • Maintain ticket Q so all tickets include a daily update. The standard is to avoid having tickets older than 2 weeks that do not have a full plan of action to move to resolution., • Change Management – Ensure that you always log a change in accordance with our change management process to fix a fault or satisfy a work request., • Help the Service Desk and wider teams quickly identify security or a major incidents. Update the customer every 30 minutes., • React to monitoring alerts as soon as they are raised and work with Service Desk colleagues to ensure the incident is resolved as quickly as possible and to ensure we do not receive the alert again., • Keep Knowledge Base updated so that others can resolve the issue if the alert is repeated in the future., • Reduce ticket numbers by resolving the problem., • Identify, apply and manage any required routine tasks and maintenance i.e. pro-active server reboots and/or apply automation to remove manual work/process., • Conduct weekly ticket reviews and monthly Service reviews with the customer., • Manage and Maintain all Licensing and certificates., • Patching & Vulnerability Management., • Consider Information Security as part of the incident and security management process to ensure the confidentiality, integrity and availability of both internal and customer IT assets are maintained at all times., • Manage ticket escalations with the team and the customer., • Become an “expert” in the IT Service Management functions with ConnectWise., • Continuously improve on process and efficiency within SOP’s and ConnectWise. Required skills • Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role., • Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise., • Highly organised, able to identify what is important and what is urgent, then prioritise accordingly., • Comfortable communicating with senior stakeholders, executives and leaders., • Experience of operating in virtual team environments – the role is on-site, but the Team is remote., • Intermediate level user in Microsoft packages especially in Word, Power Point and Excel., • Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, Software Deployment, M365)., • Basic networking knowledge – firewalls, LAN configuration, troubleshooting, etc., • Exceptional customer service skills and the ability to communicate technical issues to non-technical users. About you • Calm under pressure and able to respond quickly and positively to changes., • Attention to detail and a proactive approach to identifying issues and implementing solutions., • Strong problem-solving skills with the ability to prioritise and multitask., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Happy to travel to customer sites and be away from home as needed., • Willing and able to work evenings and weekends when needed., • Ability to obtain Security Clearance and Non-Police Personnel Vetting (NPPV3)., • Full UK driving license. What we offer • A competitive salary £40,000 - £45,000, • Opportunities for professional development and certification., • Bring Your Own Device scheme (refreshed every 3 years)., • 33 days holiday per year., • Holiday roll over / buy back., • Company events held twice a year. For more information on the role please reach out to Harry Driscoll at Prince Talent & Resourcing Group on 0208 050 1477 /

We are looking for an Hard Services FM Manager to join our clients team working on a flagship retail store in London. The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded., • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers., • Manage and control the attendance and work output of all directly employed staff (team of 40 engineers on a 7-7 shift pattern) and specialist sub-contractors., • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/targets (i.e. working capital, P&L, Costs)., • Lead, manage and support a no-compromise approach to Health & Safety., • Manage the business to ensure all necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption., • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that margin expectations are achieved., • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract. Main Responsibilities: • Planning and allocation of technical resources including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in-house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code at all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews/appraisals., • Develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc., recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients' business and maintain the required availability of the key functional areas throughout their store., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Responsible for finances and WIP. Hours of Work Monday to Friday, 8am-5pm. Benefits • Additional earnings available through overtime - if wanted., • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year., • Pension with matched contributions between 6-8%., • Life Assurance., • Private Medical Insurance Single Cover on completion of 12 months' service, with the opportunity to pay for additional cover for partner/dependants., • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance., • Access to wellbeing programmes., • Company Sick Pay., • Employee recognition programmes which reward exceptional achievements., • Employee Referral bonus with generous bonuses for ‘referring a friend’., • The opportunity to use one working day per year volunteering to help the local community., • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters., • Smartphone/Tablet, uniform, PPE. Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role., • Demonstrable experience of budget management and control of small revenue works., • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams., • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure., • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH., • Detailed operational understanding of facilities maintenance and building services within a client-focused environment., • Extensive experience in managing a multi-disciplined workforce., • Experience in the Mechanical and Electrical aspects of general building PPM schedules., • Experience with similar maintenance duties including fault diagnosis, rectification., • Building Management Systems experience., • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar., • IT literate FM Management Information Systems, MS Word, PowerPoint and Excel., • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs., • Sound commercial and financial awareness., • Experience of Supervising and controlling similar contracts/site delivery teams., • Proven ability to produce detailed reports for the customer and Account Manager.

Job Title: Sales & Customer Experience (Inside Sales Specialist) Role Type: Full Time, Permanent Location: Kingston Upon Thames (3 days per week) Start Date: ASAP The Role As an Inside Sales Specialist, you will be the first point of connection between TruTravels and our future travellers. Your role is to inspire, guide and convert interest into unforgettable travel experiences. You’ll work closely with customers from their very first enquiry through to their departure, helping them choose the right tour, preparing them for their adventure, and ensuring they feel confident and excited every step of the way. This role blends sales, customer experience, and community building. You will be responsible for converting enquiries into bookings while also creating a smooth and engaging pre-departure journey for every traveller. You will collaborate closely with the wider TruTravels team including Marketing, Operations and Tour Leaders to ensure every traveller has an exceptional experience from the moment they first reach out to us. Why Join Tru? TruTravels exists to create experiences that go beyond the ordinary, for our travellers and for the people who build the brand behind the scenes. We’re a fast-moving, purpose-led company that believes work should be meaningful, collaborative, and challenging in the right ways. We care deeply about the experiences we create, the people we work with, and the impact we have on the world around us. At Tru, you’ll find real ownership, room to grow, and the opportunity to be part of something that’s constantly evolving. We encourage curiosity, back people to take responsibility, and support each other to raise the bar without losing the sense of fun and connection that makes this place special. If you’re looking for a place where you can do work that matters, be part of a genuine community and help build something that doesn’t settle for ordinary, you’ll feel right at home. Responsibilities: Sales & Conversion • Match travellers with the perfect tour based on their interests, needs, and budget., • Convert enquiries by following up promptly and professionally., • Understand weekly/monthly targets and contribute actively to team performance., • Support last-minute bookings and help secure spots for travellers eager to go. Customer Preparation • Prepare travellers with everything they need pre-departure: visa guidance, flight advice, airport tips, packing essentials and more., • Send warm, engaging welcome communications and guide travellers through their account area., • Schedule welcome calls to personally introduce them to the Tru experience., • Collect missing customer details (flights, insurance, passport info). Customer Support & Problem Solving • Be available via phone, email, and live chat to answer enquiries and resolve issues with calm, solutions-focused energy., • Troubleshoot account or login issues so the pre-trip experience is smooth and stress-free., • Support travellers during their trip, escalating to global Operations where required. Community & Engagement • Build energy and excitement in group chats, helping travellers connect before their adventure begins., • Keep all pre-departure info accurate, engaging, and relevant for every destination., • Assist with post-trip review collection and keep the magic going after their tour. Collaboration Across the Business • Coordinate closely with global Operations teams and ensure Tour Leaders receive all required info for each departure., • Communicate travellers need to clearly support seamless on-tour execution., • Provide insights to the Marketing team around customer preferences, messaging effectiveness, and traveller pain points. Commission / Targets: • This role includes sales performance targets. Ad hoc: • Support the wider team with ad hoc tasks as needed to ensure a seamless end-to-end customer journey What success looks like: • Consistently converting enquiries into confirmed bookings, • Delivering an exceptional and personalised customer experience, • Building genuine connections with travellers before they depart, • Achieving or exceeding sales targets, • Ensuring travellers feel excited, confident and well prepared for their trip, • Collaborating effectively with internal teams to deliver seamless tour departures, • Contributing to a positive and energetic team culture About You: You are someone who thrives on connecting with people and helping them plan exciting experiences. You are naturally enthusiastic, organised and motivated by achieving results while maintaining a high standard of customer care. Experience & Skills • Experience in sales, travel sales, customer service or a similar client-facing role, • Strong communication and relationship-building skills, • Ability to confidently convert enquiries into bookings, • Highly organised with strong attention to detail, • Comfortable working in a fast-paced environment, • Ability to multitask and manage multiple conversations simultaneously, • A solutions-focused mindset when handling customer queries or issues Personal Attributes • Passion for travel and creating meaningful experiences, • Energetic, positive and naturally engaging with people, • Self-motivated and target driven, • Team-oriented with a collaborative mindset, • Adaptable and comfortable in a dynamic environment, • Previous experience in the travel industry is beneficial but not essential. We’re All About Diversity, Inclusion, Belonging and Fair Opportunity: We are committed to building a team that reflects the diverse communities we serve. We believe that a wide range of perspectives, backgrounds and experiences makes us stronger and drives innovation. We actively encourage applications from candidates of all backgrounds. We are dedicated to fostering an environment where everyone feels respected, valued and empowered to thrive. If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway. How to Apply: Send your CV and motivation letter to us. If you haven’t heard from us within 3 weeks, please consider your application unsuccessful this time around, but we appreciate you putting yourself forward.

At Season, we believe more people are capable of making wonderful food and drink at home than they realise. We help curious cooks become confident creators through thoughtful advice, well-chosen products, and a warm, inspiring in-store experience. We’re looking for a Store Manager to lead our flagship Islington store. This is a hands-on leadership role for someone who loves developing people, takes pride in high standards, and knows how to create a store environment that feels both welcoming and exceptionally well run. You’ll lead from the front, coach your team day to day, and take ownership of the overall performance and experience of the store. What you’ll be responsible for • Leading, coaching, and developing the store team, • Setting the tone for an exceptional customer experience, • Driving strong day-to-day store performance through great service and high standards, • Managing rotas, stock accuracy, cash handling, compliance, and back-of-house organisation, • Maintaining excellent visual merchandising and store presentation, • Using feedback and key performance indicators to improve performance week by week, • Supporting a store environment that includes regular cooking classes (a tutor leads these) What we’re looking for • Experience leading a team in retail, hospitality, or another service-led environment, • A strong coaching mindset and a track record of improving team performance, • Confidence in the operational side of running a store, • Good judgement, calmness under pressure, and consistently high standards, • A genuine interest in food, cooking, and helping customers learn Why this role is different Season is not a by-the-numbers retailer. We are ambitious about building a brilliant specialist retail business, and we care deeply about how the store feels for both customers and team members. This role offers real autonomy, the chance to shape our flagship store, and the opportunity to grow with a business that is building something distinctive.

Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions. We also offer a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 800 people in the UK, China and India, we supply our products to the NHS and deliver direct to patients’ homes through Nightingale Home Delivery, our dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Our product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CA, CE, ISO, US FDA approved facilities. At Clinisupplies, we want to make a difference in healthcare, that means understanding our customers’ needs and delivering on their biggest priorities. We recognise that the NHS needs to offer quality of care and save money – that’s why Clinisupplies offers products that are designed to deliver value to customers. We put people living with bladder and bowel conditions at the heart of everything we do. From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. We believe no-one should ever miss out on life because of a health condition. We’re here to help people live more freely. Job Summary This role executes strategies to build, maintain, and grow market presence of a significant Clinisupplies brand, ensuring it resonates with target audiences and achieves business growth goals Duties and responsibilities • Conducts market research to understand customer needs, competitive positioning, and industry trends to develop winning plans for allocated brands / product categories, • Implements brand strategies, guidelines and campaigns to strengthen brand identity and drive client and end user loyalty, • Collaborates with product, commercial, clinical and marketing teams to align initiatives with brand objectives, • Oversees the creation of marketing materials, advertisements, and multi-media digital content that reflect the brand’s voice, • Analyses brand performance metrics, campaign effectiveness, and customer feedback to inform decisions, • Manages branding activity and initiatives within allocated budgets, ensuring cost-effective use of resources and return on investment, • Builds and maintains relationships with external agencies, designers, and media partners to ensure close alignment and high-quality, brand aligned outputs, • Ensures consistent brand messaging across all customer touchpoints and platforms, • Identifies opportunities for brand growth through new products, markets, or partnerships, ensuring effective cross-functional communication of market intelligence, • Monitors and protects the brand’s reputation, addressing any issues that may impact public perception. Supports the development and implementation of Clinisupplies marketing strategy, identifying macro trends, complex challenges and opportunities for products and services, • Maintains an understanding of job-related systems and technology, • Puts the consumer at the heart of decisions and improvement recommendations, • Upholds Clinisupplies’ Values and makes sure all colleagues feel valued, respected, appreciated and free to be who they are at work, • Complies with all policies, procedures, codes of ethics and mandatory instructions; identifies and reports risks, • Develops own capabilities and participates in development activities. Gains or maintains external professional accreditation where relevant to improve performance and fulfil personal potential, • Treats Clinisupplies funds carefully, ensuring they are not wasted and are utilised effectively, • Maintains accurate systems and records. Accesses, updates and deletes data for legitimate work purposes only. Takes appropriate steps to protect data, ensuring its accuracy and integrity Skills • A single bullet referencing the title of any applicable technical competence framework (e.g. ACCA / CIMA for Finance), • Builds strong customer relationships and delivers customer-centric solutions, • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Develops and delivers communications that convey a clear understanding of the unique needs of different audiences, • Makes good and timely decisions that keep the organisation moving forward, • Holds self and others accountable to meet commitments, • Builds partnerships and works collaboratively with others to meet shared objectives, • Plans and prioritises work to meet commitments aligned with Clinisupplies goals, • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement, • Learns through experimentation when tackling new problems, using both successes and failures as learning opportunities, • Interprets and applies key financial indicators to make better business decisions, • Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Warehouse Operative – £27,000 – Wimbledon, SW19 London Company: SDS London Ltd About Us SDS London is a leading supplier of architectural ironmongery, proudly serving both trade and retail customers for nearly 40 years. With our showroom and warehouse now operating under one roof in Wimbledon, we pride ourselves on excellent customer service, strong stock holding, and a knowledgeable, close-knit team. As an Employee Ownership Trust (EOT), every team member plays a key role in our success. Role Overview We are looking for a reliable and hardworking Warehouse Operative to join our busy warehouse team. This is a hands-on role involving the accurate picking, packing, and dispatch of orders, as well as supporting general warehouse operations. Working hours are Monday to Friday, 9am–5pm, offering a great work–life balance. The role will also include ad hoc driving duties, so a full, clean UK driving licence is essential. Key Responsibilities • Picking and packing customer orders accurately and efficiently, • Preparing goods for dispatch, ensuring correct labelling and packaging, • Receiving and checking incoming deliveries, • Putting stock away in the correct warehouse locations, • Assisting with stock control and regular stock takes, • Maintaining a clean, organised, and safe working environment, • Supporting the wider warehouse team with day-to-day operations, • Carrying out ad hoc deliveries and collections as required Skills & Experience Required • Previous warehouse experience preferred but not essential, • Good attention to detail and accuracy, • Ability to work efficiently both independently and as part of a team, • Strong organisational skills, • Good level of physical fitness (lifting and manual handling required), • Positive, proactive attitude Essential Requirements • Full, clean UK driving licence, • Right to work in the UK What We Offer • Friendly, supportive team environment, • Monday to Friday working hours (9am–5pm) – no weekends, • Opportunity to develop product knowledge within a specialist industry, • Training and progression opportunities, • Be part of an Employee-Owned business where your contribution matters

How does an HR Advisor role as part of a supportive, passionate and transparent team within a business that changes and saves people's lives everyday sound? Would you like hybrid working, and the chance to be part of an exciting time of transition within the department and company? Our client, an innovative and highly influential organisation have an exciting HR Advisor opportunity on a contract basis within their passionate and collaborative Human Resources team at their highly impressive offices, where you will be responsible for providing a customer focused HR advisory and operational service across the full employee lifecycle, ensuring "business as usual continues" when supporting your business unit. Your generalist role will require the need to be both proactive and reactive, and will involve a steep learning curve applying you knowledge and experience to the business's unique processes. No day will be the same in this varied role that will encompass providing advice and guidance to management and employees on policies and procedures; supporting line managers with various employee relations casework and matters, as well as change management programmes; processing visas; and getting involved in project work. As an HR Advisor, your new varied role will include (amongst other duties): • Taking ownership of a broad range of employee relations casework, • Providing guidance, advice and coaching to line managers in relation to a variety of different ER matters, • Ensuring legal compliance in all aspects of employee relations cases, • Liaising with Occupational Health Services re referrals, • Advising line managers on a range of change management issues (e.g. restructures, redundancies, re-deployments, TUPE transfers), • Taking the lead on change management programme processes end-to-end, • Ensuring obligations in relation to Visa & Immigration documentation are met by the business, • Undertaking projects to support the work of the department and people strategy I am interested in speaking with candidates who have experience working as an HR Advisor, Human Resources Advisor, People Advisor, or other HR Generalist position, and who have solid experience across Employee Relations (ER) and all aspects of an Human Resources advisory / generalist operations role, and who have (ideally) at least part-qualified membership status of the CIPD (Level 3 or Level 5). Experience using HR systems, and managing a broad range of ER casework (including TUPE and redundancies) is important for this opportunity. Knowledge / experience managing visa applications and advising on UK immigration processes would be very attractive. Salary for this position is £41,600 (depending on level of experience) My client has 2 x 12 month contracts available. Benefits include: Hybrid working, parking on-site, Christmas closure (given to you), interest free loans for discounted season tickets for travel and bicycle purchases, discounts website, Employee Assistance Programme, two staff restaurants, gym and sporting facilities If you drive there is parking on-site, If you are travelling by public transport, the business is located about 10 minutes walk from the nearest train station and buses stop close by the offices. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Spa Manager £30,000 + Commission Full Time Role Bushey, Watford We’re recruiting for a fantastic spa opportunity, this role is an exciting chance to step into management within a well-equipped and beautifully designed spa environment. The site offers an exceptional guest experience, combining relaxation, wellness, and premium facilities, making it an inspiring place to work and grow your career. Are you a Senior Spa Therapist ready to take that next step into management? This is an exciting opportunity to move into your first leadership role as a Spa Manager. If you’re passionate about delivering exceptional treatments but also eager to develop your leadership skills, drive performance, and take ownership of a spa operation, this role is designed for you. This isn’t just a Spa Manager position it’s a genuine development opportunity. You’ll be supported as you transition from senior therapist to leader, gaining hands-on experience managing a team, driving revenue, and influencing the success of the spa. The Role You’ll lead from the front, combining hands-on treatment work with team leadership and commercial responsibility. You will: • Support, motivate, and develop a team of therapists to deliver outstanding service, • Spend around 50% of your time delivering treatment, keeping your passion at the core, • Learn how to drive revenue through repeat business, retail, and upselling, • Take ownership of the spa’s performance and customer experience, • Work closely with the wider leisure centre management team About You This role is perfect for someone ready to step up and grow into management. You’ll likely be: • A Senior Spa/Beauty Therapist with NVQ Level 3 (or equivalent), • Already mentoring or supporting junior team members, • Commercially aware, with confidence in recommending and selling treatments/products, • Organised, people-focused, and eager to learn, • Ready to take on more responsibility and build a long-term career in spa management Your recruiter for this role is Becky Hopkinson, Account Manager at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs like these. Lauren is a health and fitness recruitment specialist for the whole fitness sector and if keen to considered please ‘apply now’. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

Studio Manager in London - International Reformer Pilates Brand £40k-45k plus bonus earning potential Wandsworth, London We are looking for highly motivated, enthusiastic and passionate Fitness Professional for this Studio Manager position for excellent Reformer Pilates brand in Wandsworth. This is an opportunity not to be missed for an experienced manager within the fitness industry, ready to take that next step up into running a Studio like your own business! This is a role offering a fantastic opportunity to manage an incredible brand in the boutique space with an excellent team who are motivated in delivering a high quality of service. We are looking for exceptional commercially-minded candidates, who have experience managing in the boutique space, and have a proven track record of exceeding targets/KPI's. What will you be doing? This role requires an individual who is passionate about fitness, service standards and is prepared to lead from the front. As the Studio Manager, you'll be managing the club as your own. You must have a real passion for the industry, enjoy motivating members and creating a world class fitness experience! Driving sales and new membership activity is very important for this role as well as delivering quality coaching to keep members motived and engaged. Some of the key responsibilities of this fitness job: • Drive the membership sales and overall revenue of your studio., • Meet or exceed required performance metrics (KPIs), • Engage the local community to drive awareness, • Manage the daily operations of the studio., • Manage studio operating expenses and payroll budgets within targets., • Recruit, hire, train, manage, and develop a dynamic team of fitness trainers and staff., • Develop a high-energy culture through purpose-driven and incentive-based motivation. What are we looking for? • Proven sales leadership in the Health & Fitness industry required., • Management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating., • Comfort working with budgets, payroll, revenue, and forecasting., • Outstanding experience delivering high-quality customer service, excellent communication, organisational, and written skills., • Excellent leadership and management skills to create a positive, successful environment for staff and clients Your recruiter for this role is Becky Hopkinson, Account Manager at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs like these. Lauren is a health and fitness recruitment specialist for the whole fitness sector and if keen to considered please ‘apply now’. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

Medlock Electrical Distributors is seeking an ambitious and experienced Branch/Showroom Manager to lead our established electrical wholesale branch and associated decorative lighting showroom in Newbury Park. This is a fantastic opportunity to manage a dual-focus business where you can drive both electrical trade sales and the commercial success of the decorative lighting showroom. Why join the Medlock Family? • Dual Focus Opportunity: Lead a thriving branch that successfully combines core electrical wholesale services with a high-profile decorative lighting showroom, offering a diverse commercial challenge., • A Legacy of Success: Medlock is the UK’s leading independent electrical wholesaler with over 110 years of history, 50+ branches, and 10 lighting showrooms. You'll be joining a stable, growing business where you're a valued member, not just a number., • Established Local Presence: The Newbury Park branch is a successful, established site, offering a dynamic and supportive environment to grow your career within the local community., • Exceptional Package: We offer a highly competitive salary, bonus scheme, and a comprehensive benefits package designed to secure your future. The Role: As a Branch Manager, you will be the commercial and operational leader of the Newbury Park location, with oversight of both the trade counter and the decorative lighting showroom. • People & Culture: Manage, mentor, and develop a high-performing branch team across both the wholesale and showroom functions., • Commercial Growth: Promote the business, expand the trade customer base, and drive sales growth across both the electrical and lighting product lines., • Customer Excellence: Aim for exceptional customer service, cultivating strong trade and retail relationships to ensure the continued success of both departments. What Are We Looking For: We are specifically seeking proven electrical wholesale professionals with a passion for leadership and commercial growth. Experience engaging within designer, architectural or commercial lighting is highly valued. • Proven Track Record: Required experience of managing a full-service electrical wholesaling business (1+ years)., • Design & Specification Experience: Experience working with, supplying, or managing relationships with architects, interior designers, or specialist lighting suppliers is a significant advantage., • Commercial Acumen: Sound commercial judgement and the energy and enthusiasm to continually develop the business., • Leadership Skills: Strong people management skills and an appreciation for the difference in managing trade and showroom teams. The Package: What will you get in return? • Competitive salary and bonus package, • Company car, • Private Medical Insurance, Life Assurance and Pension Scheme to secure your future., • Pension scheme, • Sick pay If you are an experienced Branch Manager in the electrical wholesaling or decorative lighting industry, we encourage you to apply. Please send your CV and a cover letter detailing your experience and success in the electrical wholesale industry to: Job Type: Full-time Additional pay: • Bonus scheme

Location: London Package: Competitive salary + car allowance We are seeking a Regional Director to join our specialist Portfolio Division—dedicated to clients who demand exceptional standards of care and presentation, where the quality of the environment directly reflects their brand and business values. Reporting directly to the Operations Director, the Regional Director will be responsible for leading and driving the performance of a £25M cleaning portfolio across London. This is a high-impact role, requiring a natural leader and motivator who can blend strategic insight with operational execution. With full P&L accountability, the Regional Director will analyse performance metrics, develop and implement operating strategies, and ensure full compliance to optimise service delivery and maximise profitability. As Regional Director you’ll be: • Attending Monthly and Quarterly meetings with all senior points of contact., • Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved., • Undertaking site visits as required to assess standards and quality audit scores., • Reviewing profit and loss monthly ensuring the contracts are running in the most profitable manner, highlight any losses., • Ensuring the Regional Management team are responding to all incidents of customer feedback and ensuring these are actioned within agreed timescales. As Regional Director you’ll have: • The ability to communicate with Director and MD level clients., • A proactive approach to identify possible drops in service at early stages, to eliminate major dips in service occurring., • The ability to implement solutions self sufficiently., • Proven experience of managing managers and the ability to coach and mentor managers, who are experiencing difficulties., • Commercial analysis and resolution proposing capability., • Financial experience for P&L, balance sheets and cashflow, • Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary tough action. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success!, • Life assurance cover, • Enhanced Company sick pay, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way, • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: A basic DBS check is required for this role

About the Role: Grade Level (for internal use): 12 IHS Markit has a requirement for an experienced Sales Specialist to grow our business and user base within EMEA for its Managed Corporate Actions data service and Information Mosaic corporate actions processing solutions SaaS, IMActions, IMConnecting, IMAnalytics, and IMBridge." The Team: The corporate actions sales team is a dedicated, revenue driven team responsible for client-facing activity including coordination of sales coverage to maximize cross-selling opportunities." Responsibilities and Impact: The role requires the candidate to have excellent written and verbal communication skills, strong organizational / coordination skills, broad experience in financial markets and corporate actions, generating new business and hunter style sales experience and the ability to manage complex relationships. T he successful candidate will be responsible for developing and maintaining close alliances with senior customer management personnel, offering recommendations through formal sales presentations and written proposals, working with the cross functional team to negotiate and close product / solution-based engagements." Duties & Accountabilities: • Driving and executing new business, • Form external partnership to enhance the content of the solution and drive revenues, • Develop and manage sales pipeline, prospect, and assess sales and move, • Manage and track customer and transactional information in Salesforce®, • Coordinate resources throughout the sales cycle, including product support and operations, • Provide regular reporting of pipeline and forecast through Salesforce®., • Keep abreast of competition, competitive issues, and products., • Participate in team building and company-growth activities including strategy setting, sales training, marketing efforts and customer care., • Travel to customer locations in support of sales efforts., • Practice effective, excellent communication with management, customers, and support staff., • Understand and ensure awareness related to corporate actions and requirements. Education and Experience: • Bachelor's degree minimum." Graduate degree strongly preferred., • Candidates will have 10+ years of sales and account management experience with a proven track record of success, • Experience with procurement, operations, and corporate actions, • Commercial awareness, • Extensive experience in financial markets with a strong focus on operations and corporate actions, • Experience with revenue generation, • Have the credibility and capability to work at the highest level within an organization to develop new business and relationships Management Requirements: • Experience working with financial services clients, • Experience working internally with multiple teams, • Must be a proven leader Personal competencies: • Successful sales experience with a proven track record of over achievement selling complex solutions and non-tangible business value in competitive environment, • Must be organized and with the ability to manage multiple clients in parallel whilst maintaining excellent attention to detail, • Ability to set and meet external deadlines, • Flexible and able to adapt to changing situations, • Excellent communication skills - listening, writing, speaking, are major pre-requisite, • Preference to fluency in Spanish, Portuguese or German languages, • Ability to communicate effectively across teams and partners, • Ability to learn quickly and demonstrate initiative, • Ability to build internal relationships as well as external ones. Team player and willing to progress in a rapidly changing environment, • Ability to influence and partner across all cross-functional teams including but not limited to: Sales, Product, Marketing, and Operations About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 40 - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.2 - Middle Professional Tier II-Ou Sales (EEO Job Group)

Position – Senior Commercial Key Account Handler Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington. We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets, • Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too., • Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs., • Attending customer meetings and preparing meeting minutes, • Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards, • Manage all day-to-day queries, renewals, amendments and mid-term adjustments, • Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth, • Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team, • Mentoring less experienced colleagues to develop and rive high standards, • Opportunities to provide training sessions to junior team members in conjunction with training team, • Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers, • This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter What’s on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts Your Experience • Commercial Insurance Broking experience, • Negotiation skills Effective communication - both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • High level customer service skills, • Time management and organisational skills, • Analytical and problem solving skills

ABOUT KEY HEALTH KEY HEALTH (formerly Key Health Solutions) is a rapidly growing UK provider of medical equipment maintenance, specialist biomedical engineering services, diagnostic devices, and critical hospital technologies. Established in 2006, we have built a strong reputation for excellence by supporting over 1,000 NHS and private healthcare organisations nationwide. As both an established EBME services provider and the UK distributor for several international manufacturers, Key Health delivers reliable, cost‑effective, and high‑quality solutions tailored to the needs of modern healthcare environments. Our expertise spans biomedical engineering services, equipment maintenance, calibration, audits, equipment storage, estates support, consultancy, project management, and ISO certification support. Driven by innovation and strong customer partnerships, we continue to evolve to meet the changing demands of the healthcare sector while maintaining the highest standards of service, compliance, and clinical safety. ROLE OVERVIEW We are looking for a motivated and commercially driven Sales Manager with proven success in one or more of the following areas: Biomedical engineering services (PPM, repairs, comprehensive contracts, field service support) Biomedical test equipment (e.g., safety analysers, electrical testers, capital test systems) Medical device sales, ideally in Urology, ENT, or Ophthalmology While we understand that very few candidates will have experience in all these domains, the ideal candidate will bring strong sales capability, industry relationships, and a proactive approach to developing new business. KEY RESPONSIBILITIES Sales & Business Development · Drive revenue growth across service contracts, biomedical test equipment, and clinical devices · Identify and develop new opportunities within NHS Trusts, private hospitals, clinics, and OEM partners · Deliver compelling proposals and commercial presentations to clinical, EBME, procurement, and operational teams · Expand our footprint in key specialities: Urology, ENT, Ophthalmology, and diagnostic services · Manage the full sales cycle from lead generation to close Account Management · Build strong, long-term relationships with customers and industry stakeholders · Maintain regular contact with existing clients to ensure satisfaction, renewals, and upsell opportunities · Collaborate with the UK Operations Manager to align sales activities with service delivery Market & Product Strategy · Provide commercial insights to support pricing, product development, and market positioning · Attend industry exhibitions, EBME events, and manufacturer training sessions · Maintain expert knowledge of product lines and competitor offerings Internal Collaboration · Work closely with engineering, operations, and senior leadership teams to ensure seamless customer experiences · Support marketing campaigns and contribute to sales forecasting and planning ESSENTIAL EXPERIENCE AND SKILLS We recognise this is a niche industry with varied backgrounds. Candidates with strong performance in at least two of the areas below are encouraged to apply. Experience · Proven sales success in the medical devices or biomedical engineering sector · Experience selling maintenance contracts, field engineering services, or test equipment highly beneficial · Existing relationships with NHS EBME departments, procurement teams, or private hospital groups · Experience in Urology, ENT, Ophthalmology, or diagnostic imaging equipment is a strong advantage Skills · Strong technical understanding of medical devices and biomedical workflows (training provided where needed) · Excellent communication, presentation, and negotiation skills · Ability to manage a full sales cycle autonomously · Commercial mindset with a structured, data‑driven approach to pipeline management WHAT WE OFFER · Competitive salary + commission structure · Car allowance · Supportive environment with opportunities for training and professional development · The chance to shape the growth of a rapidly expanding business with a strong reputation in the UK healthcare market · Ability to influence future product lines and services as the company scales

Shared Ownership Trainee Sales Manager Do you love property and housing? Are you interested in helping people achieve their dream of buying a home, (through Shared Ownership). Are you proactive, customer-focused and keen to develop your property sales skills? This position is ideal for someone who thrives in a fast-paced environment and wants to play a hands-on role in delivering a high-quality sales and marketing service in affordable housing. If you already have some experience in an estate agency setting this would be ideal, but not essential at all. A specialist Shared Ownership sales and marketing agency is looking to grow their team with the addition of talented graduates or ambitious school leavers, who display great inter personal skills, commercial acumen, ambition and drive to support our specialist shared ownership sales offering, and growing business relationships. This is a unique entry level opportunity to develop key skills in an exciting and rewarding environment. On the job training is a vital part of being in this team and there is a comprehensive programme. Mentoring is a continued theme throughout your career in this organisation and as you become more competent your responsibilities develop. The Package: • £25-27k basic salary depending on experience, • Minimum £5k bonus in year 2, • Fantastic progression opportunities, • Fun, unique working environment, with flexible working patterns, • Full and comprehensive training and professional development, • Fantastic opportunity to increase your exposure in a competitive and rewarding industry, • Dynamic and team-oriented culture, • Strong customer service and basic sales skills, • Excellent communication and interpersonal skills, • Driven and ambitious, • Resilient, commercial acumen and a desire to launch a career in the world of affordable home ownership Please note: This is a hybrid working role with a requirement to come into our Central London Office 1-2 days a week. Keaze values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

We’re supporting a leading Fire & Security specialist with over 25 years’ experience delivering life safety and fire detection systems across commercial, healthcare, education and public sector environments. They are now looking to appoint an experienced Fire Engineer to support installation and maintenance of fire systems. Role Responsibilities • Installation, commissioning and maintenance of systems, • Fault finding and reactive call-outs, • Working to BS5839 and relevant compliance standards, • Small works, upgrades and system modifications, • Completing documentation and service reports Requirements • Proven experience with fire alarm systems (addressable & conventional), • Knowledge of BS5839, • Experience across install and service, • Strong customer-facing approach

Regional Director Salary: £DOE plus car allowance Hours: Full Time / 40 hours per week Location: Field based with travel to our nurseries in North London We are seeking an experienced and values‑led Regional Director to provide strong, visible leadership across a large portfolio of nursery settings. This role is key to driving performance, quality, safety, and sustainable growth while embedding a positive culture that delivers outstanding outcomes for children, families, and colleagues. Key Responsibilities • Lead and inspire Nursery Management Teams, embedding our HEART culture to drive engagement, retention, performance, and customer satisfaction across the region., • Deliver People and Growth strategies, ensuring alignment with business objectives across all nursery settings., • Champion Bright Horizons UK pedagogy, working closely with the Early Childhood Specialist to ensure consistent quality., • Lead Keeping Everyone Safe initiatives, modelling and reinforcing a strong safety and compliance culture., • Deliver People and Growth projects in partnership with HR, Finance, and Marketing, ensuring consistent and secure implementation of policies and practices across all sites. Key Skills & Experience • Leadership & People Management – Inspire and lead large multi‑site teams; build high‑performing managers through coaching and strong performance management, while championing company culture and values., • Strategic & Commercial Acumen – Translate strategy into action, delivering people and growth plans while balancing commercial performance with service excellence., • Operational & Project Delivery – Plan, manage, and deliver projects and agreed proposals efficiently across complex, fast‑paced environments., • Regulatory & Compliance Expertise – Strong knowledge of Ofsted, Local Authority, and legislative requirements within highly regulated sectors., • Data‑Driven Decision Making – Confident decision‑maker who uses data, analytics, and digital tools to solve problems and drive performance., • Stakeholder & Communication Skills – Collaborative influencer, building strong relationships across HR, Finance, Marketing, and wider stakeholders., • Change & Innovation – Lead and embed change, championing new ideas and continuous improvement., • Digital Capability – Comfortable using systems and technology to support reporting, insight, and operational efficiency. Key Competencies • Strategy & Commercial Focus – Strategic execution, budget management, cost control, and confident decision‑making., • Leadership & Change – Inspiring multi‑site teams, driving engagement, developing leaders, and delivering change., • Operations & Compliance – Strong regulatory and safety leadership, data‑driven performance management, and cross‑functional project delivery., • Digital & Risk – Data‑literate with strong risk management and compliance oversight. Essential Experience • Senior multi‑site leadership experience (15+ nursery/service sites) within a highly regulated, medium to large organisation., • Proven success delivering high‑quality customer, client, and employee outcomes, with sustained YOY growth., • Strong track record of leadership development, performance management, and impact measurement in partnership with HR., • Confident decision‑maker with experience leading change, innovation, and turnaround initiatives., • Demonstrable success building high‑performing teams, driving regulatory compliance, quality improvement, and service excellence., • Ability to translate strategy into action using data, systems, and digital tools to improve performance and commercial outcomes. Essential Qualifications • Relevant degree in Early Childhood Education or Leadership / Business Management., • Recognised Leadership & Management qualification., • Full UK driving licence (regular travel between sites required)., • Evidence of ongoing CPD and commitment to professional development. Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply – as you may be just what we are looking for! Please note, due to our sector all roles are subject to a criminal record check. Some of our roles require specific qualifications by law, this will be highlighted as essential within the advert.

Job Title: Residential Conveyancer Location: Central London (Hybrid - 2 days per week in office) Salary: Up to £60,000 with 20% bonus Benefits: 25 days holiday + birthday off, hybrid working, free conveyancing legal fees, moving home & volunteering days, retailer discounts, refer-a-friend bonus, frequent socials About the Company: Join one of the property market’s most respected legal teams, known for delivering outstanding customer service with a Trustpilot rating of 4.8*. This firm combines the feel of a boutique practice with the strength of a national network. With strong values, modern systems and a supportive, high-performing culture, the firm offers clear progression, cutting-edge tools, and a meaningful place to do your best work. Role Summary: Based in Central London, this is a full-time permanent role managing your own caseload of residential property matters including freehold, leasehold, new build, and shared ownership. You’ll work alongside experienced solicitors and enjoy access to leading technology, 1:1 paralegal support, and a culture that values both independence and collaboration. Ideal for someone who thrives in a high-performing, customer-focused legal team. Key Responsibilities: • Manage your own caseload: Handle matters from instruction to completion across all residential transaction types, • Use leading systems: Optimise workflow through one of the market’s best conveyancing platforms, • Deliver top-tier service: Be a key point of contact for clients, introducers, agents and third parties, • Maintain compliance and SLAs: Keep your files in excellent order and meet all legal, regulatory, and firm requirements, • Mentor and support: Supervise and coach paralegals within the team, • Contribute to a positive team environment: Help build a high-performance, client-first culture Requirements: • At least 1 year of experience managing residential conveyancing matters from start to finish, • Exposure to new build or shared ownership work is a bonus, • Deep understanding of residential property law and current processes, • Strong communication, organisation and problem-solving skills, • Commercial awareness and commitment to customer care, • Able to work independently with resilience and attention to detail If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Conveyancing Solicitor, Residential Property Lawyer, Conveyancer, Property Solicitor, Residential Legal Executive

Are you an experienced Asbestos Surveyor looking for your next step? Do you take pride in delivering high-quality technical advice alongside excellent customer service? Join our growing team and play a key role in the continued development of our asbestos services. We are looking for a dedicated and knowledgeable Asbestos Surveyor to deliver high-standard asbestos surveys, primarily within residential properties. You’ll provide expert advice to clients, support projects from survey through to completion, and contribute to the ongoing development and promotion of our asbestos services, ensuring full compliance with current legislation and industry best practice. What you’ll be doing: • Conduct asbestos surveys and compile detailed reports to the highest standard., • Provide project advice and technical support, • Carry out non-licensed asbestos remedial work in line with current legislation and guidance., • Quality-check asbestos reports and assist in office operations as needed., • Support the development and promotion of our asbestos services., • Review and update promotional materials, reports, and website content to ensure compliance with legal standards., • Deliver outstanding customer care and technical support that reflects our company’s values., • Keep up to date with the latest legislation and industry developments., • Travel nationwide, including occasional overnight stays, to support projects., • Participate in continuous improvement initiatives, including ISO 9001 standards. About you: • Full clean UK driving license, • P402 qualification + relevant experience, • Strong understanding of current asbestos regulations and best practices., • Ability to compile accurate and thorough reports., • Excellent communication skills and a client-focused attitude., • Attention to detail and a commitment to high-quality work., • Willingness to travel and stay away when needed. About us: 4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry. As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support. If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit. Benefits: • Car and Fuel card for business use, • Company pension, • Company events, • 23 days annual leave plus bank holidays, • Christmas close down, • Professional membership reimbursement, • All tech, equipment and PPE provided that is required for your role, • Company-funded role relevant training and development.

CNC Press Brake Setter Operator Based in Sunbury-on-Thames, Surrey Up to £18.50 per hour, 40 hour week (£38,500 annual) plus benefits and overtime when available A leading designer and manufacturer of specialist safety equipment for hazardous areas serving a global client base across a range of industries is actively seeking an experienced CNC Brake Press Setter Operator to join their in-house Manufacturing Team. Their site in Sunbury is easily reached by both road (2 minutes from the M3) and public transport (few minutes walk from Kempton Park train station) where they have in-house design, fabrication and testing facilities. This is an exciting time to be joining them as they are continuing to expand their core product ranges, integrating technological developments, and the development of bespoke solutions to meet specific customer needs means that your work will be interesting and varied. As a CNC Brake Press Operator you will be given full training to set and operate the Brake Press and Punch (including Radan programming) working with 316L stainless steel mostly 3mm but occasionally down to 1mm. After successful training you will become a Sheet Metal Worker. You will need to be able to read engineering drawings and work to tight tolerances. In return they are willing to pay an attractive hourly rate (please state your requirement upon application) and the following: • 40 hour week, • 20 days holiday + bank holidays (1 day added per year of service up to 5 year where extra 2 days awarded for total of 27 days plus bank holiday), • Company sick pay available after probation – increases with length of service, • Flexible start and finish times7am-8am start, • finish no earlier than 4pm, • finish at lunchtime on Fridays if all hours made up, • Overtime available at needs of business, • Personalised induction and personal development plan, and clear career progression pathway within the company in the future. Applications are invited from experienced Sheet Metal Workers, Setter / Operators, fabricators, welders, or workshop technicians or operatives with experience of using either a CNC brake press or punch machine. We are keen to find workshop members with a real passion for attention to detail. You will need to be self-motivated to work both independently as well as within a team and be comfortable working on several projects simultaneously on occasion. More information available upon application.

We are looking for experienced UK Immigration professionals to join our client's team in North West London. Immigration Management: • Points Based System casework including GBM Senior or Specialist / Expansion / Secondment and Skilled Worker categories plus Innovator / Founder, Global Talent & High Potential Individuals, • Compliance and Sponsor Management duties such as licence applications, SMS reporting and client audits, • Provision of strategic advice and right to work checks, • Completion of legal forms, drafting representation letters, consulting, and liaising with clients via email, meetings and telephone, • Assisting with individual immigration enquiries within the rules such as Family & Private Life cases, UK Ancestry, Visitors, ILR and British nationality Business Development • Presentation at own / shared seminars and HR forums, • Attending networking events and increasing the contact database, • Good planning, organisation skills and excellent workload management, • Ability to rapidly analyse, interpret and present data to support decision making, • Highly commercially aware, • Good listener; calm under pressure, • Awareness of latest changes in immigration law and play a role in helping the business to lead it’s industry sector, • Dynamic, with a proven ability to effectively plan and manage a varied, challenging workload, • Good at building relationships and making things happen collaboratively, • A team player who can also work effectively on their own with minimal supervision, • IAA Level 1 qualification or higher, • Proven recent experience in a similar role, • Experience of client account management, • Good level of education with a passion for customer service, • Good Microsoft Office skills

Job Title: Customer Success Services Specialist (French Speaking) Location London Hybrid: You will be required to be in the London or Reading office once a week Target Start Date: March 2026 Contract duration: 12 months Day Rate: Competitive (Inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte. About the Project We are seeking a French speaking Customer Success Services (CSS) Specialist to work with a global software vendor client and support the client’s Corporate customer segment. You will simplify the complexity of software licensing and deployment through the Enterprise Software Administration Console. You will deliver clear, actionable insights across users, entitlements and agreements, guiding customers through implementation activities (e.g. complex agreement, product migrations and security best practices). This role focusses on IT Asset Management (ITAM) education for IT stakeholders and works closely with Sales Managers and Customer Success Managers to support customer adoption, retention and growth. Essential Skills & Experience • Fluent English and French (written and spoken) *German is also desirable, • Experienced in Customer Success or ITAM or software licensing or technical product support/account management, • Strong knowledge of Active Directory, user management platforms and identity/SSO solutions, • Experience with Software Asset Management tools (e.g. SCCM, Intune, SaaS admin portals), • Proven experience engaging large, global enterprise customers at senior levels, • Strong organisational skills with the ability to manage multiple priorities effectively, • High attention to detail, with the ability to analyse complex data and communicate clear commercial insights, • Extensive project management experience leading high volume agreement or licensing migrations within enterprise environments (e.g., leading the consolidation and migration of 50+ contracts into a single agreement), • Deep expertise in Enterprise Software Admin Consoles, buying programmes, and licensing models within a global SaaS environment, • Excellent communication, presentation, and data driven storytelling skills, • Ability to do light touch onboarding for customers’ end users Desired Skills & Experience • Certifications within compliance, security or ITAM, such as CSAM, ITIL, etc., • Experience in leveraging tools like PowerBI for analysis reporting Key Responsibilities: • Deliver actionable insights across the Admin Consoles, buying programmes, licensing and agreements to drive deployment, ROI and net new annual recurring revenue, • Lead and project manage complex customer agreement and product migrations end to end, including migration planning, identity and authentication (SSO) setup, asset migration, and product packaging for deployment, • Analyse software agreements, licensing, and security data from multiple sources to provide clear commercial and risk based insights, • Act as the Admin Console subject matter expert for Corporate customers, • Provide guidance on IT security and compliance topics, including domain enforcement, cybersecurity software risk, licensing models, and data retention policies, • Own and manage priority account escalations in partnership with Customer Success Managers and Account Managers, • Build trusted relationships with senior IT, procurement, and executive stakeholders, • Support and deliver scalable onboarding and targeted ITAM focused webinar programmes for IT stakeholders, • Collaborate cross functionally and build strong internal relationships with Sales teams and Customer Success Managers IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

Fragrance Specialist | Flagship Boutique | Central London | £30,000 + Commission \n\nAre you passionate about the world of fragrance, and thrive in a luxury service driven retail environment? Zachary Daniels Retail Recruitment are currently seeking a full time Fragrance Specialist to join a growing luxury fragrance brand, where you will be providing exceptional service and contribute to the success of the brand in their flagship boutique in Central London.\n\nBenefits for Fragrance Specialist include:\n\nSalary up to £30,000\nGenerous Commission structure on every sale\nOpportunity to join a growing brand\nNo late night shiftsWhat we want in our new Fragrance Specialist:\n\nBackground and experience working within luxury fragrances\nBe a brand ambassador\nBe a confident salesperson\nString customer service skills\nWell-presented\nSelf-motivated\nExcellent communication skillsIf you are a motivated, confident, and passionate individual with a flair for sales then we would love to hear from you!\n\nIn return offering our Fragrance Specialist will be offered up to £30,000, plus excellent commission structure.\n\nBH35718

Repairs Supervisor\n\nLocation: Barbican Estate (On Site)\nReports to: Contracts Manager\nMon - Friday 8am to 5pm \n£30.79 per hour PAYE or £40.30 per hour via umbrella Purpose of the Role\n\nLead and supervise the Barbican Repairs Team to ensure high‑quality, safe, and timely delivery of reactive and minor planned repairs. Provide technical support, manage daily workloads, and ensure repairs are completed to required standards and within agreed SLAs. You will be managing up to 10 operatives covering over 2000 apartments carrying out reactive maintenance within communal repairs being hands on and engaging with residence. \n\nKey Responsibilities\n\nOperational Leadership\n\nManage and support repairs operatives, setting expectations for safety, quality, and performance.\nOversee daily workload, monitor live jobs, and ensure repairs progress within SLA timelines.\nAddress stalled jobs, access issues, and repeat defects to ensure completion.\nSupport emergency repairs and coordinate urgent responses.Technical Support\n\nProvide first‑line technical advice and on‑site guidance for complex repairs.\nDiagnose defects, conduct post‑inspections, and ensure corrective actions where work does not meet standards.\nEnsure all repairs comply with health & safety and statutory requirements.Coordination of Works\n\nPlan and coordinate complex or multi‑trade repairs.\nLiaise with contractors and internal teams where specialist input is required.\nApprove specialist works and ensure they meet landlord specifications.Resident & Stakeholder Communication\n\nAct as the escalation point for complex repair issues.\nCommunicate repair details, access needs, and timescales to residents where required.\nSupport complaint resolution and provide updates to management.Performance & Quality Management\n\nMaintain accurate records and inspection reports.\nMonitor WIP, recurring issues, productivity, and ageing repairs.\nConduct post‑inspections and implement improvements where service standards fall.\nAddress underperformance through coaching and supervision.Materials & Resources\n\nManage stock, tools, and specialist materials to prevent delays.\nCarry out stock checks and ensure value‑for‑money procurement.Risk & Service Improvement\n\nCarry out estate walkarounds to identify emerging repair issues.\nReport significant risks and support service improvement initiatives.\nEnsure repairs maintain building integrity and technical standards.Professional Responsibilities\n\nFollow safeguarding and health & safety procedures.\nPromote professionalism, customer service, and equality.\nMaintain technical and supervisory competence through training.\nUndertake any other duties appropriate to the role

Provisioning Specialist - Telecoms - Permanent - North East London On site in North East London Salary: £35,000 - 41,000pa ROLES & RESPONSIBILITIES Specifically, the expectations, roles & responsibilities for this position include the following: • Managing the pre sales check list and documenting all technical details ready for installation handover, • Management of new license and hardware orders, • Supporting all provisioning, programming, porting and migrations, • Organising technical calls and site surveys, • Supporting all client install projects, • Updating and management Projects within Zoho CRM, • Supporting the client billing process by handing over billing IDs to billing team, • Managing leaving notifications and terminations, • Organizing and supporting client training sessions, • In conjunction with the Head of Technical ensure equipment and personnel are planned into the delivery cycle to ensure seamless activation of projects., • Report to and work closely with the Head of Technical on all provisioning activities., • Own and manage provisioning for all customer projects, from initial order through to service activation., • Coordinate with sales, customer experience, and engineering teams to ensure smooth handovers and delivery., • Track and report on provisioning timelines, risks, and dependencies., • Ensure provisioning processes are documented, efficient, and scalable., • Manage all client termination requests, ensuring timely, secure, and compliant service cessation., • Coordinate technical decommissioning, data handling, and access removal in line with security and compliance requirements., • Work with Customer Experience, Sales, and Finance to ensure accurate final billing and contract closure., • Maintain technical documentation, runbooks, and knowledge bases., • Ensure compliance with security, regulatory, and internal standards., • Provisioning background in Telecoms., • Proven experience within technical support and provisioning workstreams., • Excellent organisational and project management skills., • Comfortable working in an SME environment with hands-on responsibility., • Must have a full UK Driving License, • Must be willing to travel and work from the office.

Bold. Ambitious. Built for Top Performers\n\nAward-winning and highly accredited Microsoft partner \n\nIf you understand the MSP market, and you know the value you bring, this is where you prove it.\n\nThis is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don’t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments.\n\nYou will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly.\n\nThe Role at a Glance\n\nIT Sales Business Development Manager\n Holborn, Central London (Hybrid – 2-3 days onsite)\n Negotiable Base - Circa £120,000+ OTE (uncapped)\n Full-time, permanent\n\nPedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure).\n Drawdown Awards – Best Managed IT Service Provider, 2025\n Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica\n\nYour Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months\n\nWho we are\n\nFor over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms.\n\nThe organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations.\n\nClients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality.\n\nEntering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth.\n\nAbout the Role\n\nThis is a strategic new business role within an established, high-performing sales team.\n\nYou will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical.\n\nThis is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over 12–24 months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence.\n\nThe solutions you represent sit at the core of your clients’ operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace.\n\nThis is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience.\n\nWhat You’ll Be Doing\n\n• Driving new business across the SME market, targeting regulated and professional services environments\n • Building and executing intelligent outreach strategies to generate and convert opportunities\n • Managing complex sales cycles with discipline, structure, and consistency\n • Engaging senior stakeholders and influencing high-value buying decisions\n • Maintaining a high-quality pipeline with accurate forecasting and clear progression\n • Positioning high-value managed services and solutions with confidence and authority\n\nWhat Makes This Role Different\n\n• A true premium MSP offering, where quality and service differentiate the business\n • Clients who expect a strategic partner, not a supplier\n • Uncapped earning potential aligned to high-value deal conversion\n • A culture that values performance, accountability, and commercial thinking\n • A business with clear growth ambition and the infrastructure to support it\n\nAbout You\n\nYou are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market.\n\nYou have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical.\n\nCommercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over 12–24 months, engaging confidently with senior stakeholders.\n\nYou translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level.\n\nWhat’s In It For You\n\n• Stability of a 30-year brand with the energy of a growth phase\n • A voice to lead change, transform and inspire\n • Competitive base salary + performance bonus\n • Leadership development programme and personal growth support\n • Microsoft accreditation incentives\n • 33 days’ annual leave (including bank holidays) + your birthday off\n • Private medical insurance, group income protection, and life insurance\n • Enhanced family-friendly policies\n • Pension scheme, company sick pay, and EAP\n • Paid travel for additional office attendance day\n\nMove your career forward with Doherty\n\nThis is a role for someone who wants to operate at a higher level.\n\nYou will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage.\n\nIf you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it.\n\nApply now to take your place in a business built for ambitious, high-performing MSP sales professionals.\n\nApplication notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Exciting Opportunity: Sales Consultant Wanted! 🌟\n\nAre you a dynamic and motivated Sales Consultant with a passion for commercial furniture? Our client, a specialist office furniture supplier, is on the lookout for an organised, personable, and proactive Salesperson to join their vibrant team in Clerkenwell! If you're ready to elevate your career in a collaborative environment, read on! 🪑✨\n\n📍 Location: Showroom-based, Clerkenwell (work from home two days a week)\n ⌚ Hours: 9am - 5:30pm, Monday to Friday\n 💼 Salary: £40,000 to £50,000 (dependent on experience) + Very Generous Uncapped Commission\n\n🎯 Key Responsibilities:\n As our Sales Executive, you will play a crucial role in end-to-end account management, focusing on:\n\nAchieving sales targets while nurturing existing client relationships.\nGenerating new client relationships and exploring fresh opportunities.\nProviding a seamless and professional service throughout the order, delivery, and installation processes.Your varied tasks will include:\n\nGathering pricing and raising quotes in the company's standard format.\nProposing alternatives to meet client needs.\nKeeping all paperwork up-to-date and organised.\nmaximising delivery efficiency by liaising with the installation team and clients.\nBuilding our brand through strong relationships with Dealers, Architects, and Designers.\nAttending events and networking outside of core hours to enhance visibility and connections.🌟 About You:\n To shine in this role, you should bring:\n\nProven experience in exceptional customer service and account management within the commercial furniture industry.\nA positive and proactive approach with a commitment to delivering outstanding customer service.\nStrong organisational skills and a keen eye for detail.\nExcellent written and verbal communication abilities.\nProficiency in computer skills, especially Excel and Word.\nA self-starter mentality, ensuring colleagues are always kept in the loop.\nKnowledge of how quality office furniture solutions can enhance workplace productivity and success.🌈 Why Join Us?\n\nBe part of a small, dedicated team focused on delivering first-class service.\nOpportunities for personal and professional growth in a supportive environment.\nCompetitive salary with the potential to earn commission.If you're ready to make an impact and be part of a fantastic journey in the commercial furniture industry, we want to hear from you! 🌟💪\n\n📩 How to Apply:\n Send your CV and a brief cover letter outlining your relevant experience to us today on (url removed) Let's take your career to the next level together! 🎉\n\nJoin us in transforming workspaces and making them more productive, one office at a time! 🌍✨\n\nOffice Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website