Customer experience specialist jobs in United Kingdom

Are you a dynamic, results-driven marketing professional ready to take the wheel of a growing automotive brand? We are a well-established and trusted car repair, servicing, and MOT centre, known for delivering high-quality workmanship and excellent customer care. As we expand, we are looking for a talented Marketing Executive to lead and manage all marketing efforts both online and offline. About the Role As our Marketing Executive, you will be responsible for planning, developing, and executing integrated marketing strategies to promote our services, increase brand awareness, and drive customer engagement. This is an exciting opportunity to join a forward-thinking business where your ideas and creativity will be highly valued. Key Responsibilities Digital Marketing a) Manage social media channels (Facebook, Instagram, TikTok, etc.) with regular content, campaigns, and paid advertising b) Maintain and update the company website and Google Business Profile c) Implement SEO and email marketing strategies d) Monitor online reviews and customer engagement e) Create digital campaigns around seasonal services and special promotions. Traditional Marketing: f) Design and distribute print materials such as flyers, posters, and in-garage promotional signage g) Organise local advertising (newspapers, radio, community newsletters) h) Build partnerships with local businesses and community groups to increase referrals i) Coordinate marketing support for customer loyalty and referral schemes Reporting and Strategy j) Track performance of marketing activities using key metrics k) Prepare monthly reports and insights for management l) Monitor industry trends and competitor activities to identify new opportunities Ideal Candidate a) Degree in Marketing, Business, or a related field (or equivalent experience) b) Proven experience in a marketing role, preferably in the automotive or service industry c) Excellent communication, planning, and creative skills d) Proficiency in digital tools (Canva, Mailchimp, Google Analytics, etc.) e) Strong understanding of both digital and traditional marketing channels f) Self-motivated, highly organised, and able to work independently What We Offer: a) supportive and collaborative working environment b) Competitive salary and potential for performance-based bonuses c) Opportunity to shape and lead the marketing direction of a growing business d) Career growth and professional development support

at Snappy Snaps, we are experts when it comes to photo printing. From prints of special memories, to passport and ID photos, we offer a range of printing services to suit your every need. Whether you’re in the market for personalised photo gifts for family and friends or you’re looking for a personalised canvas to decorate your home, we've got everything you need to experiment, get creative, and bring your photos to life. Job description We are looking for people with personality and a flair for excellent customer service. This role requires multitasking, working in a team as well as independently. Excellent communication is essential as this is a customer facing role. This is a full time role, which includes working weekends. Adobe Photoshop knowledge is essential. Job Type: Full-time Salary: £12.30-£13.50 per hour - 9 hour shift Experience: - Photography: 1 year (required) Work authorisation: - United Kingdom (required)

About the Role: We are seeking a highly skilled and creative Customized Cake Artist who specializes in 3D sculpted cakes. From realistic cars and handbags to characters and themed concepts, the ideal candidate must have hands-on experience in turning ideas into edible masterpieces that look as good as they taste. Key Responsibilities: 1. Design and execute customized 3D cakes based on client briefs and references 2. Sculpt cakes into realistic shapes like vehicles, characters, animals, and more 3. Work with fondant, modeling chocolate, gum paste, and airbrushing tools 4. Collaborate with the design and kitchen team to ensure accurate timelines and quality. 5. Ensure cakes are structurally sound, visually stunning, and food-safe 6. Stay updated with global cake trends and techniques in custom cake artistry Skills Required: 1. Strong artistic and sculpting ability 2. Expert knowledge of fondant and 3D cake carving techniques 3. Eye for detail, proportion, and finish 4. Ability to interpret client requirements and translate them into designs 5. Time management and ability to work under tight deadlines ** Preferred Qualifications:** 1. Diploma or certification in Baking/Patisserie Arts (preferred but not mandatory) 2. Portfolio of past 3D/custom cake work (must submit during application) ** Bonus if you have:** 1. Experience with hyper-realistic cakes (e.g., food illusion cakes, realistic textures) 2. Social media-friendly cake presentation skills 3. Ability to teach or conduct workshops

Job Opening: Sandwich Maker & Deli Specialist (Focacceria & Italian Delicatessen) We are looking for an enthusiastic and skilled individual to join our team at our Focacceria & Italian Delicatessen. The ideal candidate should have experience in preparing sandwiches, working with an electric slicer, and a strong knowledge of Italian products. Key Responsibilities: Prepare a variety of delicious sandwiches using high-quality ingredients. Operate an electric slicer with precision and care. Demonstrate a deep understanding of Italian food products. Maintain a clean and organized work environment. Provide excellent customer service, ensuring customer satisfaction at all times. Requirements: Previous experience in sandwich making or working in a deli is preferred. Knowledge of Italian food products is essential. Ability to use an electric slicer safely and efficiently. Strong work ethic, with a clean and professional appearance. Friendly, customer-focused attitude with excellent communication skills. If you have a passion for Italian cuisine and providing top-notch service, we'd love to hear from you! Apply today and join our team!

Are you a passionate in electrical and electronic equipment? We are looking for Sales Specialist- Test & Measurement Equipment ( UK). Responsibilities: · Build customer relationships: Maintain a relationship of trust and satisfaction with distributors and end customers. Support distributors activities and ensuring their loyalty to KPS. Present and promote KPS products to distributors, during breakfast days, trainings and visiting end customers. Carry out point-of-sale events and end-customer visits independently or jointly with distributors. Follow up with customers and maintain long-term commercial relationships with both distributors and end users. · Business Growth: Identify and contact potential customers in the assigned area, identifying, classifying, and qualifying leads to determine their potential as clients. Promote and present campaigns, new products, etc., at the point of sale and maintain the brand image and corporate identity at those locations (displays, brochures…). Frequent travel within the UK and occasionally internationally. · Technical Advice: Resolve issues at the sales point or with the end customer. Provide pre-sales and post-sales technical support to the distributor. Provide pre-sales and post-sales technical support to the end customer. Ensure that end customers have a positive experience with KPS products. · Training and Development: Train sales point staff on the KPS product range. Contact professional associations, colleges, etc., to conduct training sessions aimed at showcasing the KPS range. · Daily Follow-up: Prepare activity reports (HubSpot, internal process). Manage follow-up on assigned objectives.

Airfreight Operations Specialist – Join Our Specialist Team in Hounslow Salary: Up to £34,000 (DOE) + Pension & Perks | Full-Time | Monday to Friday Are you looking to take the next step in your airfreight career? We’re a growing, dynamic team specialising in Dangerous Goods airfreight, and we're seeking an experienced and motivated Operations Specialist to join us at our Hounslow office. Why Join Us? You’ll be part of a collaborative and skilled team, managing complex shipments across air, road, and sea. This is a great opportunity for someone who thrives in a fast-paced environment and is looking for long-term career growth in a specialist field. Key Responsibilities: Manage door-to-door airfreight shipments (import and export) Act as the main point of contact for customers and agents Book airfreight shipments and monitor tracking and updates Process customer and supplier invoices accurately and on time Assist with packing, documentation, warehousing, and local collections and deliveries as needed. Handle freight up to 30kg as required. What We're Looking For: Minimum 2 years’ experience in airfreight/logistics with a freight forwarder Dangerous Goods (DG/IATA) certification preferred Confident using MS Word, Excel, and Gmail Strong communication skills and attention to detail Able to work independently and as part of a team Full UK driving licence Must be able to commute to Hounslow What We Offer: Competitive salary up to £34,000 depending on experience Company pension scheme Ongoing training and development A supportive and experienced team environment If you're passionate about logistics and ready to take on a key role in a niche sector, we’d love to hear from you.

Are you: A team player with the ability to act independently, good with people, practical and willing to learn to add to your skill set? Do you have a ‘can do’ attitude with a desire to deliver excellent customer service? Are you looking to become an integral part of a friendly family run business? If so, then below may be of interest. Person specification: Ability to reliably commute to RM18 8RH Willingness and ability to work in confined spaces (attics, loft spaces etc). and in environments that have suffered fire or water damage or mould contamination. You will be expected to work as part of a team, or alone, and to follow procedures. Some heavy lifting will be required. Good people skills are essential as you will be dealing with customers/loss adjusters/builders/insurance companies and policyholders daily. Good levels of literacy and numeracy are essential for understanding specifications of jobs and completing reports. The ability to deal with confidential and sensitive information is vital. You should have some experience of using iPads and good DIY skills and some knowledge of buildings would be highly desirable. A full, clean and valid UK driver’s licence is required. The successful applicant will have to pass a DBS (CRB) check. Using Rainbow Restoration branded vans and equipment, duties to include: Attending damaged properties and completing works such as stripping out walls, floors, ceilings and fittings, extraction of water and uplifting saturated carpets and floorings. Cleaning and decontaminating properties which have suffered fire, flood, mould or neglect, using commercial chemicals and adhering to health and safety guidelines. Carrying out drying techniques and installing drying equipment as required. Packing and removal of furniture and contents to storage. Cleaning of contents within property or at off-site locations. Liaising with customers/loss adjusters/builders/insurance companies/policy holders where necessary, ensuring a friendly and efficient service in accordance with company values. Completing paperwork and tablet-based job reports to meet company targets. Ensuring compliance with health and safety practices including carrying out risk assessments, the use and maintenance of personal protective equipment and respiratory protection equipment, making others aware of any potential dangers. Ensuring your van is equipped as required, cleaned and serviced according to manufacturer’s guidelines. Engage in regular training courses as required. The Company: We are part of a franchised operation being one of 55 branches covering the whole of the UK, which is a leading supplier to the insurance industry. We are a disaster recovery, restoration and specialist cleaning service that boasts a wide range of services and customers. The company has industry-leading comprehensive internal training coupled with external courses. We send staff members on BDMA courses together with asbestos testing and leak detection training. Occasional overtime and on call.

Chef in Manchester. Are you passionate about the authentic Italian food? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Chef to join our growing team in one of our locations in Manchester, King Street Responsibilities: As a Chef at L'Antica Pizzeria da Michele, you will be responsible for directing the food preparation process using traditional techniques and high-quality ingredients. Ensure the consistency of our dishes offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: Proven experience as a Sous Chef, preferably with expertise in Italian dishes preparation. A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: Competitive salary Opportunity for career growth within a globally recognised brand A dynamic and positive work environment The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £16.00-£20.00 per hour Expected hours: No more than 48 per week Benefits: Company pension Discounted or free food Employee discount

*** We are Hiring 🔈 *** We're looking for a talented AWS Connect specialist to design, implement, and optimize our cloud-based contact center solutions. The ideal candidate will have deep expertise in AWS Connect and a passion for creating exceptional customer service experiences through technology. ✒️Key Responsibilities : - Design and implement end-to-end AWS Connect solutions for our contact center operations - Configure and manage call flows, IVR systems, queues, and routing profiles - Develop and integrate Lambda functions to extend AWS Connect functionality - Create and maintain Amazon Lex chatbots for interactive voice and chat experiences - Optimize contact center operations for efficiency, performance, and customer satisfaction - Collaborate with stakeholders to identify requirements and design appropriate solutions - Provide technical guidance and training to team members on AWS Connect best practices Qualifications - 3+ years of experience with AWS Connect and related services - Strong understanding of contact center operations and customer experience principles - Proficiency in AWS services including Lambda, DynamoDB, S3, Lex, and Kinesis - Experience with Contact Control Panel (CCP) customization and agent workspace design - Knowledge of telephony concepts, IVR design, and call routing strategies - Programming skills in JavaScript, Python, or similar languages - Nice to have AWS Certification (Solutions Architect, Developer, or specific Contact Center certification) - Experience with API integrations between AWS Connect and CRM systems - Strong analytical and problem-solving abilities 🌎Location - Remote work with occasional visit to Glasgow, United Kingdom. 📩Interested candidate please connect

Pizza Chef in London. Are you passionate about the art of crafting authentic Neapolitan pizza? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Pizza Chef to join our growing team in one of our locations in Soho, London Responsibilities: As a Pizza Chef at L'Antica Pizzeria da Michele, you will be responsible for creating Neapolitan-style pizzas using traditional techniques and high-quality ingredients. Ensure the consistency of our pizza offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. Engage with customers and provide an immersive dining experience by showcasing your passion for pizza-making. Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: Proven experience as a Pizza Chef, preferably with expertise in Neapolitan-style pizza making. A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: Competitive salary Opportunity for career growth within a globally recognised brand A dynamic and positive work environment The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £18.00-£25.00 per hour Expected hours: 30 – 48 per week Benefits: Company pension Discounted or free food Employee discount Flexible language requirement: English not required Schedule: Every weekend Monday to Friday Work Location: In person

Junior Stylist - Full Time Position Location: Fulham, London (Close to Chelsea Harbour) About Our Salon We are a boutique salon specialising in premium hair services including extensions, colour techniques, and hair & scalp therapies. Catering to a discerning, high-end clientele in the prestigious Fulham area, our salon provides exceptional care in a luxurious environment. We pride ourselves on helping our affluent clients achieve their hair goals with personalised service and the highest quality products. The Role We're seeking a passionate and motivated Junior Stylist to join our growing team. This role offers an excellent opportunity for career development in a supportive environment where creativity and technical skills are nurtured and rewarded. Key Responsibilities - Assist with and perform hair services including blow dries, root colours, and highlights - Support senior stylists during complex colour treatments and extension applications - Build strong relationships with our wealthy clientele through engaging consultations - Confidently explain techniques, products and style visions to discerning clients - Create a welcoming atmosphere through friendly, personable yet professional service - Deliver a premium salon experience befitting our high-end clientele - Maintain a clean, tidy, and luxurious salon environment - Provide exceptional customer service at every client touchpoint - Participate in ongoing training programmes to develop technical skills - Support the salon's retail strategy and premium product recommendations - Manage appointments and client records efficiently Training & Development Opportunities Comprehensive training in our specialist hair extension services Full training on all our signature hair and scalp treatments Regular advanced training in colour techniques and application Professional blow dry and styling masterclasses Optional specialised training in hair extension production: Weft making techniques - Micro rings application and production - Keratin bond creation and application Essential Qualities NVQ Level 2 in Hairdressing (minimum qualification) Vibrant, outgoing personality with natural people skills Exceptional customer service and client care abilities Confidence to communicate hair visions and ideas to clients Strong consultation skills to understand and interpret client needs Professional demeanour suitable for our high-end clientele Experience in or adaptability to a luxury service environment Genuine passion for the hair industry and current trends Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Commitment to ongoing professional development Positive attitude and strong work ethic Flexibility and willingness to learn Hours & Working Pattern Full-time position (35-40 hours per week) Monday to Saturday with flexible scheduling options Some evening work may be required for special events Benefits Package Comprehensive salon services benefit (hair services included) Regular complimentary nail appointments Extensive free training and educational courses Pension contributions Wellness package including Third Space gym membership (company contribution) Career progression opportunities Staff discount on professional products How to Apply Please submit your CV and cover letter outlining your experience and why you would be a great fit for our salon. We look forward to hearing from you! We are an equal opportunity employer and value diversity at our company.

Role Overview: We are seeking a confident and highly skilled Wig Specialist who is passionate about hair artistry and delivering flawless installations. The ideal candidate must be experienced in installing, styling, and customizing wigs (including frontals, closures, and glueless units) to suit individual client preferences and enhance their natural beauty. Key Responsibilities: - Expertly install, style, and customize wigs, including frontal and closure units. - Perform wig maintenance services such as revamps, reinstallations, and repairs. - Offer advice and consultations to clients on wig care, maintenance, and styling options. - Ensure each installation is secure, natural-looking, and tailored to the client’s needs. - Maintain the highest standards of hygiene, professionalism, and customer service. - Stay updated on the latest wig installation techniques, trends, and products. - Support a positive and luxurious client experience at every appointment. ** Requirements:** - Proven experience in wig installations - Strong knowledge of different lace types, adhesives, and installation methods (including glueless techniques). - Ability to bleach knots, pluck hairlines, and customize wigs for a natural finish. - Excellent attention to detail and a creative eye for styling. - Professional, reliable, and passionate about delivering outstanding service. - Ability to work well in a team environment and maintain a positive attitude. - Flexibility to work evenings and weekends if needed.

Job Title: Nail Technician & Beauty Therapist Location: Pinks Kingsbury Job Type: Part-Time / Full-Time Pay: Competitive, based on experience We’re looking for a passionate and skilled Nail Technician & Beauty Therapist to join our welcoming team at Pinks. Whether you’re a pro at nails, beauty treatments, or both – we want to hear from you! Nail Services We’re Looking For: Shellac manicures and pedicures Nail extensions (acrylic or gel) BIAB / Plexigel application Infills and maintenance for extensions Beauty Services We’d Love Help With: Waxing (face & body) Threading Facials Eyebrow and eyelash tinting Lash lifts You don’t need to offer every service listed – if you’re confident in at least a few, please get in touch! What We’re Looking For: Friendly and professional attitude Qualified and/or experienced in your specialist areas Passionate about providing high-quality treatments Ability to work as part of a team Reliable, punctual, and customer-focused Perks: Flexible hours Supportive team environment Opportunities for growth and training Great location and lovely clients To apply, send your CV or message us with your experience and which treatments you offer. We’re excited to meet you!

This position would suit a person with some site experience in plastering/rendering/brick repointing or college education in any of these areas. We are looking to teach the trade to the right candidate. Spartan Restoration Ltd are specialists in stone & brick restoration, natural lime repointing, traditional rendering and external period property renovation. We are Dartford based and carry out projects across London and South East. You must be a hard working team player, willing to work in all areas on site and keen to develop new skills. Spartan Restoration Ltd prides itself on providing a high level of customer satisfaction. Working in a clean, tidy, friendly and efficient manner is a must. A UTR number will be essential and a full UK driving licence is desirable. Daily rate to be agreed according to experience.