Customer specialist jobs in United Kingdom

About the job Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Head Host/Duty Manager to join our team at Leman Locke and Buckle Street Studios, London. The role. Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the reception team, overseeing the House Hosts and reporting to the General Manager, you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out. What it looks like; Creating tell-your-mates experiences that make guests want to keep coming back Being ‘in the know’ on local goings-on and inspiring guests with new ideas Acknowledging and acting on guest reviews in a way that shows Locke cares Handling complaints with a can-do attitude A systems specialist (Mews, Rezlynx); resolving payment queries and system errors like the smooth operator you are Supervising and coaching the Day House Host team and empowering them to do all these things, too Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a full-time role where you will be working 37.5 hours per week. Leman Locke is the original Locke. Opened in 2016, it has all the style of a boutique hotel, with the flexibility and space of a serviced apartment. It’s also very much part of the local community. Next door, you'll find Buckle Street Studios. The interiors are sultry, calm and sophisticated. The pantry and co-working space act as an extension of your room. Our Locke Shop showcases local artists, designers and craftspeople. And the restaurant, coffee shop and workout studio, just metres away at Leman Locke, are yours to enjoy too About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong. Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

Managing staff Manage and develop sales and marketing staff, including account executives and marketing specialists. Analyzing data Analyze consumer behavior and market trends to adjust campaigns for maximum impact. Reporting Report on sales and advertising and marketing campaigns. Dealing with clients Setting goals Set product mix, sales areas, and customer service standards. Ensure sales targets are reached.

About the job JOIN OUR FAMILY At the Crown Hotel we believe our people are our biggest assets and understand the value in putting them first. Our team describe working at the Crown as: feel valued, opportunities to progress, flexible,structured, approachable. always varied and supported A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT THE CROWN HOTEL What you'll be doing... Reporting to the Food & Beverage Manager this role will involve serving Food & Beverage in one of our many outlets. It may involve breakfast and dinner in Churchill's Restaurant, at an event such as a wedding reception, serving afternoon tea's or a shift in our brasserie. We have full an part time positions available. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in this role you will need the following qualities and skills: excellant communication skills, - be able to pay close attention to detail and possess some customer service experience WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . £9.44 - £11.44 per hour Department: F&B service About you F&B Team member - various roles available across restaurant, bar and café Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Job Title: Trainee Account Executive Location: Bournemouth or Poole Cowell Recruitment are delighted to be assisting our client in their search for a Trainee Account Executive based in Bournemouth Due to expansion, an exciting position has become available for a Trainee Account Executive to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career. Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business. Trainee Account Executive – Key responsibilities (but not limited to) Client Relationship Management: Build and nurture strong, long-term relationships with commercial clients. Act as the main point of contact, addressing client inquiries, needs, and concerns promptly. Conduct regular client meetings to understand business objectives and provide value-added solutions. Sales and Business Development: Identify, prospect, and pursue new business opportunities to grow the client base. Generate leads through networking, cold outreach, and market research. Deliver persuasive sales presentations to potential clients, showcasing products or services. Negotiate and close deals to meet or exceed revenue targets. Account Growth and Upselling: Manage existing client accounts, ensuring their needs are consistently met. Identify upsell and cross-sell opportunities to enhance client satisfaction and drive additional revenue. Develop customized strategies to help clients achieve their business objectives. Requirements: Previous B2B sales/business development experience GCSE including Maths (4/C) Previous sales experience Why Join Us? Competitive basic salary of up to £40 K (Neg / DOE) Pension scheme 22 days holiday, increasing to 27 days through service (plus bank holidays) Access to a Healthcare Cash plan, which gives you access to 17 different benefits, all paid for by us Opportunity to make an impact in a growing, dynamic company. Collaborative and energetic work environment with opportunities for career development. You will also get: On going training and development - Further studies paid (Cert CII) Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity & paternity policies Cycle to work loan scheme available to all employees Discount on gym membership across the UK – national and local gyms included Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of high street retailer discounts through our reward and recognition platform Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees Hours: 9am - 5:30 pm Monday – Friday Onsite role Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with right to work full time (RTW) will be considered for this role. E&OE.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT HAMPTON BY HILTON LONDON DOCKLANDS What you'll be doing... Reporting to the Guest Srevice Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Hampton by Hilton London Docklands.You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year 50% off Food & Drinks To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH About you Reception Guest Service Assistant Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

About Us, We are a well-established skin aesthetics and wellbeing clinic, known for our commitment to providing top-tier skincare treatments and personalized service. As we expand our business to a new location, we are seeking a dedicated and certified Level 3/4 Beauty Therapist/Laser Technician to join our growing team. Our services include a wide range of skin treatments, laser, IV therapy, PRP (Platelet-Rich Plasma) therapies, mole and blemish removals, and various non-surgical aesthetic procedures. Our highly trained team of specialists are committed to providing tailored treatments that deliver real, visible results while maintaining the highest standards of safety and professionalism. With our clinic expanding to a new location, we continue to uphold our mission of offering state-of-the-art solutions in a serene and welcoming environment, helping clients look and feel their best from the inside out, we hope you can help us ! Key Responsibilities: - Perform advanced skin treatments, including laser therapies, chemical peels, and microdermabrasion. - Conduct client consultations, providing tailored skincare advice and treatment plans. - Maintain high standards of hygiene and safety, ensuring compliance with clinic protocols. - Build strong client relationships, offering a professional, friendly, and customer-focused service. - Keep up-to-date with the latest trends, techniques, and products in the aesthetics and beauty industry. Requirements: - NVQ Level 3/4 in Beauty Therapy or equivalent qualification, with certification in laser treatments. - Proven experience in performing advanced skincare and laser treatments. - Strong interpersonal and communication skills. - Passionate about aesthetics and skincare with a professional approach to client care. - Ability to work independently and as part of a team. What We Offer: - Competitive salary and commission structure. - Opportunities for professional development and training. - A supportive and friendly work environment. - The chance to grow with a leading clinic as we expand our locations. If you are a qualified Level 3/4 Beauty Therapist/Laser Technician looking for a new opportunity within a reputable and expanding clinic, we would love to hear from you! We look forward to welcoming you to our team!

We are searching for the best speciality Baristas & mixologists to join our dynamic teams. Someone with team spirit, can do attitude and always willing to go the extra mile. Coffee experience with great latte art skills and a passion for what you do is essential. Skilled in making cocktails is also preferable Rate is including service Branches include: COVENT GARDEN - SLOANE SQUARE - SOUTH BANK. You should be flexible on working multiple locations. We will offer: A career! Pension, Holiday pay, Bonuses, Excellent service charge, complimentary food and drink while working. There is always room for growth within our company, so if you are looking to develop your skills within the hospitality industry, then please get in touch with us. We are a growing company, so there will be plenty of opportunities in the very near future. Business times 8am - 9pm...shift patterns vary. ** Key attributes:** - A minimum of 1 year Barista experience in a similar service-led restaurant environment - Attentive to detail, personable and with great communication skills ** Responsibilities:** - Create unique and delicious cocktails for customers based on their preferences as well as company specialist cocktails - Utilise bartending and serving skills to provide exceptional customer service. - Ensure adherence to food safety regulations while preparing and serving drinks. - Manage time effectively to handle multiple drink orders efficiently. - Utilise hospitality skills to create a welcoming and enjoyable atmosphere for our customers. We look forward to working with you soon :) TBP

Job Title: Head Chef - Mexican Cuisine Specialist Salary: $28,000 per year Position Type: Full-time, Overtime as Required Job Overview We are seeking a passionate and experienced Head Chef with deep expertise in traditional Mexican cuisine to lead our kitchen team. This role requires a seasoned chef who is knowledgeable in the culinary traditions of Mexico, from pozole and tlacoyos to tamales, tortas ahogadas, and regional varieties of carnitas. You will be responsible for designing authentic menus that reflect the rich diversity of Mexican flavors and will rotate the menu every 2-3 months to offer fresh and seasonal dishes. Key Responsibilities Menu Development: Design and refresh an authentic Mexican menu every 2-3 months, incorporating seasonal ingredients and traditional Mexican flavors. Recipe Creation: Develop new recipes, ensuring they meet quality standards and reflect the richness of Mexican culinary traditions. Team Leadership: Manage and train kitchen staff, ensuring they follow recipes and kitchen protocols accurately. Kitchen Management: Oversee daily kitchen operations, including food preparation, cooking, and plating, while maintaining a clean and organized workspace. Health & Safety Compliance: Ensure strict adherence to health, safety, and cleanliness standards in the kitchen at all times. Inventory & Cost Control: Manage inventory levels, order supplies, and control food costs to maximize profitability. Quality Control: Monitor the quality of dishes before they reach the customer to ensure each item meets our standards. Overtime Flexibility: Availability to work additional hours when necessary, especially during high-demand periods. Qualifications Experience: Minimum of 3 years of experience specializing in Mexican cuisine, with hands-on knowledge of traditional Mexican dishes and cooking techniques. Language: Fluent in Spanish with a basic understanding of English. Leadership Skills: Proven ability to lead, manage, and motivate a kitchen team. Creativity and Innovation: Passion for experimenting with traditional flavors while staying true to Mexican culinary roots. Attention to Detail: Strong attention to cleanliness, organization, and presentation. Preferred Skills Knowledge of regional Mexican dishes and the ability to adapt recipes for a diverse clientele. Strong organizational and time-management skills. Ability to work effectively under pressure in a fast-paced kitchen environment. To Apply: Please submit your resume, a cover letter detailing your experience in Mexican cuisine, and any portfolio items (e.g., photos, sample menus) that showcase your expertise. Join our team and bring the heart of Mexican culinary traditions to our customers!

Job Title: Window Cleaner Job Description: We are seeking a reliable and detail-oriented Window Cleaner to join our team. As a Window Cleaner, you will be responsible for cleaning windows for both residential and commercial properties within Canterbury and surrounding areas (Bridge, Aylesham, etc) . Your attention to detail and commitment to delivering excellent service will ensure that windows are sparkling clean and leave a positive impression. We use a purified water system with a pole, meaning that we do not need to wipe down or dry windows once they are washed. A day typically involves 18-23 jobs that need to be completed within an area 3-4 days a week. Responsibilities: Clean windows in homes, offices, and commercial buildings. Use of water-fed poles, and other tools to remove dirt, grime, and smudges from windows. Ensure all glass is left streak-free and clear. Clean and maintain tools and equipment. Communicate with clients to ensure satisfaction with services provided. Report any damages or issues observed on windows, glass frames, or property during the cleaning process. Qualifications: Previous experience as a window cleaner is preferred but not required; training will be provided. Comfortable working at heights using ladders. Ability to work independently and manage time effectively. Good physical condition and the ability to lift, climb, and bend throughout the workday. Strong attention to detail and commitment to quality. Excellent customer service and communication skills. A valid driver's license. Work Environment: Work may take place in various settings, including residential homes, office buildings, and storefronts. The role involves working outdoors in various weather conditions. Transportation of a Van will be provided. Salary: Competitive Wage - £85.00 a day. If you have a strong work ethic, enjoy working independently, and take pride in providing high-quality service, we encourage you to apply

Job Title: Specialist Barista & Sandwich Maker Company: Sage and Poppy Coffee Shop Location: Tulse Hill About Us: Sage and Poppy Coffee Shop is not just a café; it's a destination for those who appreciate the artistry behind both coffee and food. Nestled in the heart of London, we pride ourselves on offering a unique and enriching experience where patrons can indulge in expertly crafted coffee beverages and exquisite sandwiches made with the finest ingredients. Position Overview: We are on the lookout for an exceptional individual to join our team as a Specialist Barista & Sandwich Artisan. This role is perfect for someone who is not only passionate about coffee but also possesses a creative flair for culinary excellence. The ideal candidate will be proficient in the art of crafting specialty coffee drinks and skilled in the creation of gourmet sandwiches that tantalize the taste buds and leave a lasting impression on our customers. Responsibilities: Specialty Coffee Crafting: Utilize expert knowledge and skills to prepare a wide array of specialty coffee beverages, including pour-over, AeroPress, siphon, and cold brew. Showcase creativity and precision in latte art, elevating the visual appeal of each coffee creation. Stay updated on industry trends and emerging brewing techniques, continuously enhancing the coffee experience for our customers. Provide personalized recommendations based on customers' taste preferences and flavor profiles. Sandwich Artistry: Craft fresh and flavorful sandwiches using premium ingredients, paying meticulous attention to flavor combinations, textures, and presentation. Develop innovative sandwich recipes that showcase seasonal ingredients and culinary ingenuity, offering customers a diverse and exciting menu. Maintain consistency in portion sizes and ingredient ratios, ensuring each sandwich meets our high standards of quality and taste. Collaborate with the kitchen team to streamline sandwich preparation processes and optimize efficiency during peak hours. Customer Engagement: Foster a welcoming and engaging atmosphere where customers feel valued and appreciated. Engage with patrons in meaningful conversations about coffee and food, sharing insights and recommendations to enhance their experience. Actively seek feedback from customers and use it to continually improve the quality of our offerings and service. Build rapport with regular customers, creating a sense of community and loyalty around Sage and Poppy Coffee Shop. Sanitation and Safety: Adhere to strict sanitation and food safety protocols, maintaining cleanliness and hygiene in all areas of operation. Handle food products and equipment with care, following proper storage and handling procedures to prevent contamination. Monitor inventory levels of sandwich ingredients and coffee supplies, communicating any needs to management to ensure uninterrupted service. Qualifications: Proven experience as a specialist barista in a specialty coffee shop or similar setting. Demonstrated expertise in coffee brewing methods, latte art, and flavor profiling. Creative culinary skills with experience in sandwich preparation and recipe development. Strong attention to detail and a commitment to delivering exceptional quality in every beverage and sandwich. Excellent communication and interpersonal skills, with a passion for engaging with customers. Food handler's permit or willingness to obtain one. Flexible availability, including mornings, evenings, weekends, and holidays. Benefits: Competitive compensation package with opportunities for advancement. Employee discounts on coffee and food items. Supportive and collaborative work environment. Ongoing training and professional development opportunities. If you're a passionate coffee enthusiast with a talent for culinary creativity, we invite you to bring your expertise to Sage and Poppy Coffee Shop. Join us in delivering memorable experiences through exceptional coffee and culinary craftsmanship. Apply today by submitting your resume and a cover letter highlighting your relevant experience and why you're the perfect fit for this role.

Pizza Chef in London. Are you passionate about the art of crafting authentic Neapolitan pizza? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Pizza Chef to join our growing team in one of our locations in London, Soho or Baker Street. Responsibilities: As a Pizza Chef at L'Antica Pizzeria da Michele, you will be responsible for creating Neapolitan-style pizzas using traditional techniques and high-quality ingredients. Ensure the consistency of our pizza offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. Engage with customers and provide an immersive dining experience by showcasing your passion for pizza-making. Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: Proven experience as a Pizza Chef, preferably with expertise in Neapolitan-style pizza making. A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: Competitive salary Opportunity for career growth within a globally recognised brand A dynamic and positive work environment The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £18.00-£25.00 per hour Expected hours: 30 – 48 per week Benefits: Company pension Discounted or free food Employee discount Flexible language requirement: English not required Schedule: Every weekend Monday to Friday Work Location: In person

AT Technicians has been operating in the Essex area for 14 years and is a leading Mercedes-Benz specialist. We are growing and looking to add more staff to our company. Responsibilities for mechanic: Perform diagnostic tests and repairs on a variety of vehicles. Conduct routine maintenance tasks such as oil changes, tire rotations, and brake inspections. Identify mechanical problems, often by using computerised diagnostic equipment. Inspect parts for wear and tear, replace or repair parts as necessary. Ensure vehicles are safe and reliable for customers. Maintain a clean and organised workspace. Provide excellent customer service by explaining vehicle conditions and necessary repairs to customers. Qualifications: Proven experience as a mechanic or in a similar role. Excellent knowledge of mechanical, electrical, and electronic components of vehicles. Experience with vehicle diagnostic systems and methods. Ability to handle various tools Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals, etc. Good communication and customer service skills. Hours: 0 hours contract – flexible hours as per the company's needs and your availability. Potential for additional hours based on workload and performance.

Manual Grinder, Machine Operative. Surface Grinder Competitive salary based on experience. Overtime available. On site parking. 37.25 hours standard working week: Mon – Thurs 8.00am till 4.30pm. Fri: 8.00am till 1.15pm. Ash Consulting are working with a well-established speciality manufacturing business that due to ongoing success and full order books are keen to appoint a permanent Manual Grinder to join their grinding team. The post holder will perform grinding of precision Gauges to customer requirements in a timely fashion. This is a fantastic opportunity for someone to build a career in a well-established company in the DN7 area. What We Are Looking For Our client is interested in candidates who have the following skills and experience: · The successful candidate will be proactive and self-motivated. · Ideally you will be apprentice trained as a Grinder with a focus on Surface Grinding. The machines used are: Seedtec APS & Jones & Shipman Surface Grinders. · Experience of precision machining and work on small batches or one offs. · Ability to understand operation and method sheets. · Working with Standard Operating Procedures. · Understand engineering drawings (geometric tolerancing). · Change over and set of a grinding machine. · Mounting and balancing a grinding wheel. · Knowledge of grinding wheels, surface roughness and experience working to tight tolerances. · To work to fine tolerances with the ability to use of comparators, gauges, micrometres and other task specific measuring equipment. What’s on Offer - A good salary based on skills, qualifications and experience - Free secure on site parking - Overtime available at competitive rates - Pension - Early Friday finish - Genuine career opportunities within a market leader in their specialist field - How to Apply - Please send a full CV and any covering notes to Ash Consulting via the link

We are a well-established Independent Porsche Specialist based in Bedford. We are looking for an individual who wants to take the business to the next level, helping us expand our offering to our established and growing customers. Currently, we service and repair all Porsches and are part of the Porsche Partner Network. We have established partners for bodywork, MOTs, and a great set of suppliers. Due to our exceptional experience, facilities, and top-of-the-range equipment, we have enjoyed outstanding reviews and are experiencing rapid growth. We need an honest, intelligent, friendly team player to take the business to the next level. You will have a background in public-facing roles, practical know-how, and equal amounts of vision and hard work to unleash this business's potential. You will be expected to be an ambassador for the company and attend and organize events for and with our customers. This role pays a basic salary, with a bonus linked to profit increases. You will not be doing this alone, and the role will require you to be on hand to service and repair vehicles as needed, supported by a master mechanic. This is an exciting and varied role that, for the right person, could have a transformative.

About hazelInspired by the hazel branch in the original City of Glasgow crest (of which a stained-glass window can be found at our neighbours AC by Marriott), and the calm feeling of dappled light streaming through tree branches, Hazel brings an escape from the hustle and bustle of daily life. Hazel is the perfect choice for an experience before, during or after a day of shopping, sightseeing or working in Glasgow City Centre Hazel is where people take a moment to appreciate a quiet morning coffee, enjoy a catch up with friends over lunch, or savour a well-deserved dinner and cocktail. Our welcoming, knowledgeable team always look forward to welcoming our customers for a relaxing and enriching experience, time and time again. Find out more about hazel at: Why join hazel? You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family with Marriott Bonvoy Service charges each month Extra days holiday for your birthday Flexible working arrangements Pension Discounted Gym Membership Discounts for Supermarkets, High Street Retailers, and Cinema Tickets Team Social Events Employee Assistance Programme and access to counselling support Future opportunities to develop within hazel through. We actively encourage internal development and progression. Free meals on duty saving you over £1000 per year And more... A Day in the Life at hazel What you'll be doing... Reporting to the Executive Head Chef, you can expect your working day to include the following duties. You will be responsible to ensure that all food items are prepared, presented and served to the standard required under the guidance of the Snr Sous Chef and Executiive Head Chef. To receive goods ordered and check items supplied are to the standard and quality required. To inform them Head/Sous Chef of any discrepancies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. What we need from you! To succeed in the role of Chef de Partie you will need the following qualities and skills. The ability to adhering to the company’s rules and regulations on policies and procedures relating to fire, hygiene, health & safety, and licensing regulations The ability to manage various sections of the kitchen, whilst ensuring health & safety standards are met To be flexible in your approach, and able to assist the Sous Chef and any other members of the kitchen brigade when required A team player who thrives in the hustle and bustle of a busy kitchen department Someone who is passionate about food and willing to learn Previous experience in a similar role, at either Chef de Partie of commis level An understanding of quality control and kitchen standards Join the family At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.. Equal opportunities RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. #LifeatRBH Reporting to the Executive Head Chef, you can expect your working day to include the following duties. You will be responsible to ensure that all food items are prepared, presented and served to the standard required under the guidance of the Snr Sous Chef and Executiive Head Chef. To receive goods ordered and check items supplied are to the standard and quality required. To inform them Head/Sous Chef of any discrepancies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Admin Job Role: Data Transfer and Database Management Specialist Location: Office-based (with possibility of remote work) Hours: Full-time, Monday-Friday Company Overview: We are a small tuning company specializing in performance upgrades for vehicles. Our team consists of 3 office-based staff (Including yourself) and 4 mobile technicians who travel to client locations for installations and maintenance. Job Description: We are seeking a detail-oriented and organized individual to join our team as a Data Transfer and Database Management Specialist. In this role, you will be responsible for transferring data between systems, managing our customer database, and ensuring the accuracy and security of all information. Key Responsibilities: - Transfer data between various systems and platforms - Maintain and update our customer database with accurate and up-to-date information - Monitor and troubleshoot any data transfer issues - Ensure data security and privacy compliance - Collaborate with team members to streamline data management processes - Provide training and support to staff on data transfer and database management best practices - Assist with other administrative tasks and projects as needed Qualifications: - Previous experience in data transfer and database management - Proficiency in Microsoft Excel and database software - Strong attention to detail and accuracy - Excellent organizational and time management skills - Ability to work effectively both independently and as part of a team - Knowledge of data security and privacy regulations - Experience working in a small team environment is a plus Benefits: - Competitive salary - Professional development opportunities If you are a highly motivated and proactive individual with a passion for data management, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are interested in this position. We are near Ealing Common Station, our postcode is W5 3HJ.

**Join Our Elite Team Of Master Stylist's at Samuel Chapman Salon** Are you a skilled and passionate hairdresser ready to elevate your career? Samuel Chapman Salon in Hove is seeking an exceptional stylist to join our renowned team. If you're dedicated to delivering top-notch hair transformations and thrive in a dynamic, supportive environment, we want to hear from you! About Us: For over 8 years, Samuel Chapman Salon has been a leading name in the industry, renowned for our luxurious colour treatments and commitment to customer satisfaction. We proudly partner with prestigious brands such as Redken, K18, and Pureology. Our vibrant salon is a place where creativity and professionalism blend seamlessly, and we’re dedicated to creating a welcoming atmosphere for both clients and staff. What We Offer: ✨ Competitive Pay: Starting from £11.44 per hour, with potential to earn up to an extra £250 per month through our tip-sharing system. Commission pay and bonuses are also available allowing you to earn up to 37% of your earnings! ✨** Flexible Hours:** We offer full-time or part-time roles with a minimum of 16 hours per week. ✨** Continuous Learning:** Benefit from exclusive Redken training, in-salon workshops, and opportunities to become a specialist in hair extensions and hair replacement systems. ✨ Career Growth: We offer exciting progression opportunities, ongoing support, and a two-week training period to help you excel. ✨** Wellbeing & Perks:** Enjoy 28 days of annual leave, employee discounts, a company pension, and regular staff wellbeing meetings. Participate in team days out and salon events to foster a fun and collaborative work environment. What We’re Looking For: - NVQ Level 2 or Above: Essential for your technical expertise. - Experience: A minimum of 2 years of salon floor experience is required. Experience with hair extensions and/hair replacement systems is a plus but not essential. - Passion & Professionalism: A proactive, customer-focused approach with a real passion for making clients look and feel amazing. - Team Player: Friendly and motivated, ready to contribute to a supportive and dynamic team environment. Why Work At Samuel Chapman Salon? At Samuel Chapman Salon, we are dedicated to our staff's success and wellbeing. We ensure you have ample time to focus on each client, with no double bookings, allowing you to deliver personalized, stress-free service. Our commitment to ongoing education and career development means you’ll always be at the forefront of the latest trends and techniques. Ready to Join Us? If you’re excited about bringing your expertise to a leading salon and growing with a team that values creativity and excellence, apply now! Send your CV and a cover letter detailing your experience and passion for hairdressing. Join the Samuel Chapman Salon family and transform your career with us!

Head of Operations & Service Development As The Head of Operational and Service Development you will be responsible for driving business growth, optimizing service delivery, and achieving occupancy and revenue targets. This role focuses on strategic leadership, sales, marketing, and community engagement to position us a leading provider in the region. The role includes customer engagement, commercial initiative development, and overseeing regional performance to meet both financial and non-financial targets. Main Role Purpose: Reporting to the Directors and the Nominated Individual, the Head of Operations & Service Development will lead business and service growth through strategic development, operational management, and strong customer relationships. This role will involve managing the full sales process, engaging with local hospitals and community stakeholders, and ensuring that our services meet the highest quality standards. Key Responsibilities: Sales, Marketing, and Business Development: Develop and implement sales and marketing strategies to meet occupancy and revenue targets. Engage in customer relationship development with existing and prospective customers in the region to drive business growth. Identify, negotiate, and implement new commercial initiatives with existing and new customers. Own the tender and proposition development process, managing submissions for prospects within the region, supported by bid programme management and other workstream contributors. Manage leads effectively, following the organization's sales and marketing processes to convert inquiries into move-ins. Market our services effectively, utilizing strategic platforms and methods. Operational and Service Development: Oversee the operational management of care services, ensuring they are person-centred, safe, and tailored to meet individual needs. Lead the mobilization of care packages, coordinating with operational and clinical teams to deliver high-quality care. Monitor service performance against set objectives, identifying areas for improvement and implementing necessary changes. Develop and maintain effective communication and collaboration with internal and external stakeholders, including service users, families, and professional contacts. Customer Engagement and Relationship Management: Build and maintain strong relationships with local hospitals, community groups, and other relevant stakeholders to enhance our visibility and generate new business leads. Engage with internal and external specialists to advance clinical engagement with current and prospective customers in the region. Represent us in community events, professional forums, and meetings, acting as an ambassador to promote the organization’s services. Strategic Planning and Performance Management: Research, propose, and develop the regional strategy and overall commercial objectives Define annual and long-term regional objectives and create plans to achieve them, aligning with the broader goals set by the Board. Lead the local management team, ensuring alignment with the regional strategy and commercial objectives, and support local managers in delivering growth, operational excellence, and productivity. Deliver regional performance targets across both financial and non-financial measures, regularly reviewing progress and making adjustments as needed. Service Quality and Compliance: Ensure compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well-Led. Lead preparations for CQC inspections, local authority reviews, and internal quality assurance processes. Implement and monitor quality assurance systems, including audits and action plans to address identified areas for improvement. Financial Management: Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. Oversee pricing strategies and financial assessments for new care packages to ensure profitability and sustainability. Person Specification: Qualifications: QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). Management qualification or relevant management experience (Desirable). Registered Manager's Award (Desirable).

Position: Social Media Sales Specialist Location: Remote Type: Full time / part time students every one welcome Hours: Flexible, primarily evenings/weekends About Us: We’re a vibrant clothing brand looking to expand our online presence and drive sales through engaging social media platforms. Our focus is on creating stylish, high-quality apparel that resonates with our audience. We’re seeking a dynamic individual to join our team and help elevate our brand on TikTok Live and other social platforms. Role Overview: As a Social Media Sales Specialist, you will be responsible for hosting live selling events, creating engaging content, and driving sales through social media platforms. Your goal is to build brand awareness, engage with potential customers, and maximize sales through innovative social media strategies. Key Responsibilities: Host live selling events on TikTok Live and other platforms (e.g., Instagram Live, Facebook Live). Develop and execute social media sales strategies to increase brand visibility and drive conversions. Create compelling, high-quality content that showcases our clothing line and resonates with our target audience. Engage with viewers during live events, answer questions, and provide personalized product recommendations. Monitor social media trends and adapt strategies to stay current and competitive. Collaborate with our marketing team to ensure consistent brand messaging and promotions. Analyze performance metrics and adjust tactics to optimize results. Qualifications: Proven experience in social media sales or live selling, particularly on TikTok Live, Instagram Live, or similar platforms. Strong understanding of social media trends, algorithms, and best practices. Excellent communication and presentation skills with a natural ability to engage and connect with audiences. Creative mindset with a passion for fashion and a keen eye for style. Ability to work independently and manage time effectively in a remote setting. Experience with e-commerce platforms and basic sales analytics is a plus. What We Offer: Competitive compensation based on experience and performance. Flexible work hours and remote work opportunity. Opportunity to work with a growing, innovative clothing brand. Creative freedom to implement and experiment with sales strategies. How to Apply: If you’re excited about this opportunity and believe you have what it takes to drive our social media sales to new heights, we’d love to hear from you! Please send your resume, a brief cover letter detailing your relevant experience, and links to any relevant social media profiles or live selling events. Join us in making fashion fun and accessible through the power of social media!

Waiter/Waitress - Speedboat Bar Salary - Up to £15 ph Schedule - Experience - Previous experience in a quality restaurant Speedboat Bar are seeking a Waiter/Waitress to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Restaurant In partnership with Chef Luke Farrell, Speedboat Bar takes inspiration from the Thai-Chinese restaurants in Bangkok’s Chinatown and the thrilling sport of Speedboat racing along the canals (klongs) of Thailand. The menu explores the ingredients, flavours and techniques that took Luke to Bangkok and its unique foodways; Chinese in origin but now uniquely Thai. A masterclass in wok cooking, roasted meats and spicy sauces, each hinging on the specialist Thai herbs and ingredients cultivated and grown at Luke’s nursery, Ryewater, in Dorset. The bar focuses on sharing Singha beer towers, slushies and chasers; the signature Speedboat cocktails – Snakesblood Negroni; Shop Window Old Fashioned; and Jelly Bia made with frozen Leo Lager; as well as softs such as a Snakefruit soda. The Position As Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Runner, Commis Waiter or Waiter/Waitress within a fast paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;

Job Title: Online Clothing Sales Specialist Location: Remote Job Type: Part-Time/Contract About Us: We are a fashion-forward brand specializing in trendy, high-quality apparel. We’re seeking a motivated and detail-oriented Online Clothing Sales Specialist to help us reach new customers and drive sales through various online platforms. Responsibilities: Create and manage online listings for our clothing items on platforms such as eBay, Poshmark, Depop, and others. Take high-quality photos of products, ensuring they accurately represent the items and highlight key features. Write compelling product descriptions and titles that attract buyers and improve search visibility. Monitor and update inventory to ensure accurate availability and avoid overselling. Respond to customer inquiries and provide excellent service to enhance the shopping experience. Track and analyze sales data to identify trends and optimize listings. Coordinate with the fulfillment team to ensure timely shipping and handling of orders. Requirements: Proven experience in online sales or e-commerce, preferably with clothing or fashion items. Strong knowledge of online selling platforms and tools. Excellent photography skills with an eye for detail. Exceptional writing skills for creating engaging product descriptions. Ability to manage multiple tasks and prioritize effectively. Proficient in using Microsoft Office or Google Workspace. Strong communication skills and a customer-focused approach. Preferred Qualifications: Familiarity with SEO best practices for online sales. Experience with social media marketing and promotion. Knowledge of current fashion trends and styles. How to Apply: If you’re passionate about fashion and have the skills to help us succeed in the online marketplace, we’d love to hear from you! Please send your resume, a brief cover letter explaining

Job Title: Commercial Sales Manager - £35 - £40k (DOE) Location: Ferndown Due to continued growth and success, a fantastic opportunity has arisen for a Commercial Sales Manager based on-site in Ferndown. This would suit someone with current or previous business development or strong sales executive experience looking for that next step in their career. This is a great opportunity to join a small and fast-growing business, where you will be provided with full training and the opportunity to grow within the business. If you enjoy dealing with people, sales, and managing a team, then this is for you! Our client, a specialist supplier and installer of alarm activated fire door closer's, providing service nationwide to the Residential Care, Social Housing and Retirement Living sectors. The company offers professional and independent advice on the wide range of products available in the market along with our own unique and exclusive solutions. What we are looking for: Dynamic, self-motivated with a professional and strong work ethic Strong in sales and prospecting Comfortable in managing and leading a team Strong management skills Ability to multitask and prioritise workload effectively. Highly organised, focused and adaptable to business requirements Strong communication and interpersonal skills Ability to work independently and on own initiative Liaising with both suppliers and clients on orders and expecting time of delivery Proficient in Excel, Word and Outlook with experience of CRM database Responsibilities: · Assisting the owner with day-to-day running of the business · Assisting the owner with recruitment of a new team · Manage branch staff and ensure team productivity and efficiency · Develop and implement strategies to achieve branch targets and objectives · Source and prospect new business opportunities · Monitor sales performance and provide guidance to improve results · Maintaining strong customer and supplier relationships · Deal with inbound enquiries, generating quotations, placing orders and sales · Site visits, probing into client’s needs and requirements and a consultative selling approach · Developing and managing relations with existing customers and prospects · General office management · Any other duties required by the business Our client’s products are not particularly technical, however ongoing training is provided including some initial customer site visits. What’s in it for you? · Competitive basic salary (DOE) · Performance bonus (To be discussed) · Workplace pension · Private Medical Insurance (opt out after probation) · 28 days holiday Hours: Monday – Friday 08:30 - 5:00 pm Apply today! Please note: Only candidates that have full right to work (RTW) in the UK will be considered for this role. COWELL RECRUITMENT is an equal opportunities recruiter. E&OE. Job Type: Full-time Pay: £35,000.00-£40,000.00 per year

JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.