Customer specialist jobs in WorcesterCreate job alerts

Your new companyYou'll be joining a respected social housing contractor delivering essential maintenance and refurbishment works across Worcestershire. The organisation is committed to improving living standards for residents and maintaining high-quality homes through reliable, skilled trade professionals. Your new roleAs a Bathroom Fitter, you will be responsible for the full installation, refurbishment, and maintenance of bathrooms within occupied and void social housing properties. This is a temporary contract paying up to £25.00 per hour, working independently across the Worcestershire area. You will be expected to complete full bathroom rip-outs and refits, ensuring all work meets safety, compliance, and customer service standards.Typical tasks include: • Full bathroom strip-out and preparation, • Installation of baths, basins, toilets, showers, and associated fixtures, • Plumbing works including pipework alterations, waste connections, and leak repairs, • Wall and floor tiling, including surface preparation and grouting, • Basic carpentry such as boxing-in, studwork, and fitting bath panels, • Plastering and patch repairs, • Silicone sealing and finishing, • Minor electrical tasks such as fitting extractor fans or isolators (if suitably qualified), • Proven experience as a Bathroom Fitter, ideally within social housing or domestic refurbishment, • Ability to complete all associated tasks to a high standard, from plumbing to tiling and finishing, • Own van and tools, • NVQs or City & Guilds in plumbing, carpentry, tiling, or a related trade (beneficial but not essential), • Strong problem-solving skills and the ability to work independently, • Excellent customer service and communication skills, • Competitive hourly rate up to £25.00, • Ongoing temporary work with a reputable social housing contractor, • Autonomy in managing your workload and daily tasks Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyYou'll be joining a respected social housing contractor delivering essential maintenance and refurbishment works across Worcestershire. The organisation is committed to improving living standards for residents and maintaining high-quality homes through reliable, skilled trade professionals. Your new roleAs a Kitchen Fitter, you will be responsible for the full installation, refurbishment, and maintenance of kitchens within occupied and void social housing properties. This is a temporary contract paying up to £25.00 per hour, working independently across the Worcestershire area. You will be expected to complete full kitchen rip-outs and refits, ensuring all work meets safety, compliance, and customer service standards. Typical tasks include: • Full kitchen strip-out and preparation, • Installation of kitchen units, worktops, sinks, taps, and appliances, • Plumbing works including pipework alterations, waste connections, and leak repairs, • Worktop cutting, jointing, and finishing, • Basic carpentry such as boxing-in, studwork, and fitting end panels, • Wall tiling, splashbacks, and grouting, • Plastering and patch repairs, • Minor electrical tasks such as fitting isolators or appliance connections (if suitably qualified), • Proven experience as a Kitchen Fitter, ideally within social housing or domestic refurbishment, • Ability to complete all associated tasks to a high standard, from carpentry to plumbing and finishing, • Own van and tools, • NVQs or City & Guilds in carpentry, plumbing, or a related trade (beneficial but not essential), • Strong problem-solving skills and the ability to work independently, • Excellent customer service and communication skills, • Competitive hourly rate up to £25.00, • Ongoing temporary work with a reputable social housing contractor, • Autonomy in managing your workload and daily tasks Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Housing Officer – Gloucestershire Worcestershire Location: Gloucestershire/Worcestershire Salary: £36,000 per annum Vacancy Type: Full-time It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the Gloucestershire/Worcestershire area: Forest Of Dean, Gloucester, Stroud, Tewkesbury, Worcester, Wychavon What you’ll be doing You’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from sign-up through to end of tenancy, • Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud, • Supporting lettings and voids activity to minimise rent loss and turnaround times, • Carrying out estate inspections and addressing neighbourhood and environmental issues, • Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases, • Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases, • Completing person-centred fire risk assessments and monitoring health and safety issues, • Investigating complaints and learning from outcomes to improve services What we’re looking for • You’ll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You’ll also have:, • Experience of tenancy, estate management, lettings or neighbourhood services within social housing, • Knowledge of housing legislation, including safeguarding, ASB and welfare reform, • Strong communication and influencing skills, with the ability to work calmly under pressure, • A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice, • Confidence using digital systems and data to manage cases and improve performance Why join us? At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.” This role is at the heart of how we build trust with our customers. If you’re someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we’d love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Services Co-Ordinator – ITAD Location: Droitwich Salary: £ per annum Job Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: • Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner., • Provide detailed information about products and services, answer queries, and offer solutions based on customer needs., • Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary., • Assist with order placement, processing, tracking, and returns or exchanges., • Accurately input and update customer information in the CRM (Customer Relationship Management) system., • Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction., • Collect customer feedback and report trends or recurring issues to management for further action or improvement., • Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers’ needs are met promptly and effectively., • Strong verbal and written communication skills; ability to interact with a wide range of customers., • Strong ability to resolve customer issues in a timely, efficient manner., • Ability to manage multiple tasks and requests simultaneously., • Ability to stay calm and understanding when dealing with difficult customers., • Effectively prioritize tasks to meet service level agreements (SLAs)., • Familiarity with CRM software, Microsoft Office Suite, and other customer service tools., • Staff discount online store, • Company events, • Refer a friend Scheme - £150+ If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.

Your new companyYou'll be joining a well-established social housing contractor with a strong reputation for delivering high-quality maintenance and repair services across Worcestershire. The organisation is committed to providing safe, well-maintained homes for residents and prides itself on excellent customer service and reliable workmanship. Your new roleAs a Multi-Trade Operative, you'll carry out a variety of maintenance and repair tasks across occupied and void social housing properties. Typical duties may include carpentry, plumbing, basic plastering, painting, tiling, and general property repairs. This is a temporary contract offering up to £25.00 per hour, working independently across the Worcestershire area. You'll be expected to manage your own workload, attend scheduled appointments, and ensure all work is completed to a high standard.What you'll need to succeed • Proven experience as a multi-trade or maintenance operative, ideally within social housing, • Strong skills in at least one core trade, with the ability to carry out additional minor works across others, • Own van and tools, • NVQs or City & Guilds qualifications in a relevant trade (beneficial but not essential), • A professional approach, good communication skills, and the ability to work independently, • Competitive hourly rate up to £25.00, • Consistent temporary work with a respected social housing contractor, • Flexibility and autonomy in your day-to-day tasks Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Alexander James Recruiting is currently working with a well-established manufacturer of material handling equipment who are looking to add a new Warehouse Automation specialist to provide both support and business development to its sales team focusing on mobile solutions to include AMR’s & AGV’s. With a competitive package and good long term prospects this is a great opportunity for an experienced automation/robotics specialist to thrive in a role with a market leading organisation. Responsibilities • Supporting the existing sales team by attending customer meetings with sales professionals and providing knowledge on mobile automation systems, • Develop business on a national basis by working with end user’s, integrator’s and third party providers, • Be a product specialist in relation to automated pallet handling solutions, AGV’s & AMR’s, • Provide simulations with customers in order to aid in winning new business on various size projects travelling nationally Requirements The successful candidate will ideally be a project sales focused professional from within the automation sector. It is essential that you will be a product specialist in relation to mobile automation and ideally have strong experience of AGV’s and AMR’s. Additionally, you will have an appreciation of pallet handling automation and an understanding of how this market will grow. The company are seeking an individual who can seek new business successfully and require someone to be highly consultative in order to win large projects. The role also requires national travel. As an alternative to automation sales experience, our client is open to an individual who has had exposure to semi automated products such as AGV’s or similar within another warehousing environment, such as material handling or racking & storage though this person will need to show their ability to adapt. Benefits • Highly competitive basic of up to £70,000 (Dependent on experience), • Company Car of electric or hybrid or car allowance option, • Strong, uncapped commission potential of £100k-£150k, • Good pension scheme, • 25 days holiday, • Healthcare Scheme, • Various other benefits The Company The company are an international manufacturer of forklift trucks, thus operating in the material handling industry. Part of a wider group, they’re also involved in supplying various other types of warehouse equipment and are one the most well known brands within the material handling sector, being a true market leader. Having obtained consistently growth for the last 30 years, they’re expecting this to continue and are therefore looking to bring new territory sales people in to increase market share further.

25,000 - 26,000 Per Annum Transport Operations Assistant 6-month FTC Salary 25,000 - 26,000 FT 35 hours per week Shift Pattern Monday to Friday with occasional weekend/after-hours on-call duties * Full-time office-based We are looking for a motivated and organised Transport Operations Assistant to join our Transport Team. This is an exciting opportunity for an entry-level or graduate candidate looking to build a career within transport, logistics, and operations. You will play an important support role across our Planning, Delivery, and Support functions, helping to coordinate efficient and cost-effective transport journeys while delivering excellent customer service. This role offers exposure to all areas of transport operations and the wider travel and logistics industry, providing an excellent foundation for future career development. Working closely with planning, delivery, and support teams, you will communicate confidently with colleagues, customers, and third-party suppliers by phone and email to help ensure every journey runs smoothly. You will be joining a passionate and dedicated team that is committed to delivering excellent service while maintaining a supportive and collaborative environment. Basic Excel skills and confidence working with data would be beneficial, but a willingness to learn and develop new skills is more important. You will help support accurate planning, responsive decision-making, and the consistent delivery of an outstanding customer experience. • Maintain and administer master route planning data, ensuring all systems and databases are accurate and up to date to support effective journey delivery., • Support Transport Planners and the Team Leaderin producing cost-effective and efficient journey plans in line with business rules and service standards., • Manage operational changes and queries(including amendments, cancellations, and customer requirements), ensuring routing efficiency and driver compliance are maintained., • Monitor flights, traffic, and weather conditions, adapting transport plans in real time to accommodate last-minute changes and ensure smooth driver coordination., • Communicate effectively with customers, drivers, colleagues, and third-party suppliers, providing clear information on pick-ups, mobility, luggage, and journey arrangements., • Produce and maintain journey documentation and reporting, including customer pick-up times, overall mileages, and data required for internal budget tracking., • Handle inbound and outbound calls, resolving customer and supplier queries with a strong focus on delivering exceptional service., • Good working knowledge of Microsoft Office packages, particularly Excel, with confidence using data and a willingness to develop your skills further, • Strong administrative and organisational skills, with a high level of accuracy and attention to detail, • The ability to manage priorities effectively and work well under pressure in a busy operational environment, • Excellent written and verbal communication skills, including a confident and professional telephone manner, • A proactive and adaptable approach, with a willingness to learn and respond positively to change, • Geographical knowledge of the UK road network and postcode areas BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3468

Salary 40,000 to 45,000 DOE Data Analyst- Saga Travel Salary 40,000 to 45,000 DOE FT- 35 hours per week Permanent Hybrid- Folkestone (3 days a week in the office) Saga Travel is looking for a Data Analyst to join our growing Data & Analytics team. Working closely with the Senior Data Analyst and partnering with stakeholders across Commercial, Finance and the wider business, youll help translate business questions into clear, reliable reporting and insights. This role is ideal for someone with experience developing and delivering management reports, using tools such as Power BI, who has a good understanding of SQL and a strong desire to continue learning and growing as an analyst. Youll be responsible for building reporting solutions end-to-end, from understanding stakeholder requirements through to delivering dashboards that support key business decisions. Saga Travel is uniquely positioned in the travel market, with rich and distinctive datasets centred around the over-50s demographic. This provides a rare opportunity to work with interesting data that you wouldnt typically encounter elsewhere. As part of a team we are building for the future, this role offers the chance to develop your technical skills, stakeholder management capability, and analytical impact as we continue modernising how data is used across the business. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Role Responsibility • Partner with stakeholders across Trading, Finance and the wider business to understand reporting needs, define KPIs, and translate business questions into effective analytics solutions., • Design, build and maintain a suite of clear, reliable dashboards and management reports using Power BI., • Use SQL and BI tools to conduct ad-hoc analysis that explains business performance and supports data-driven decision making., • Interpret trends and patterns in data, turning analysis into clear insights and recommendations that support trading performance and wider business outcomes., • Ensure the accuracy and quality of reporting by working closely with Data Engineering to identify and resolve data issues., • Communicate insights effectively to stakeholders, helping them understand not just what the numbers show, but why they matter and what actions to take., • Support the adoption of self-serve analytics by providing guidance and training to business users., • Experience working in a BI or Data Analyst role, delivering dashboards or reports that support business decision-making., • Experience building reports in Power BI or Tableau, with an understanding of data modelling and the ability to work with measures or calculations (e.g. DAX)., • Working knowledge of SQL for querying and exploring data., • Experience developing and delivering reporting solutions end-to-end, from gathering requirements through to sharing insights with stakeholders., • Strong stakeholder engagement and communication skills, with the ability to translate business questions into clear reporting and analysis., • A curious and proactive problem-solver who enjoys exploring data and identifying meaningful insights., • Good organisation and prioritisation skills, able to manage multiple requests and deadlines., • An interest in continuing to develop technical and analytical skills as part of a growing analytics team. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3467

A Mechanical Design Engineer is sought by a specialist engineering business in Worcester, designing advanced rotating machinery systems for demanding global applications. You'll take concepts from initial design through modelling, build, test and commissioning - working closely with production teams on-site five days a week. 37-hour week with an early Friday finish. Competitive salary for the right rotating machinery background. Responsibilities of the Mechanical Design Engineer: • Designing and developing mechanical components and assemblies for dynamometers, systems and associated products, • Translating customer requirements into practical, cost-effective and manufacturable design solutions, • Contributing to product testing and validation to ensure performance, safety and regulatory compliance, • Producing and maintaining technical documentation including drawings, specifications, manuals and test procedures, • Creating and managing components and BOM's within Visibility, • Refining existing product designs to improve performance, durability and manufacturability, • Troubleshooting and solving component and system faults across the product life-cycle, • Designing tailored mechanical solutions to meet specific customer applications, • Provide technical input to customer proposals and product capabilities., • Collaborating cross-functionally with engineering, produc...

Salary up to 26,000 per annum Commercial Executive Travel Salary up to 26,000 per annum Permanent Full Time - 35 hours per week Hybrid- Folkestone (3 days a week in the office) Were looking for an analytical, detail-driven Commercial Executive to join our Travel team. In this role, youll be responsible for supporting the accurate implementation of pricing, alongside promotional setup and inventory management across our travel products, ensuring everything we bring to market is commercially effective and customer-focused. This is a hands-on role with exposure to pricing, revenue management, and cross-functional collaboration, allowing you to build a broad commercial skillset. There is genuine scope for the role to grow and evolve, offering opportunities to develop your skills and experience over time. This position would suit someone analytical, confident working with data and Excel, takes ownership, and communicates effectively with internal teams and external customers. • Manage the setup and accuracy of promotional content, including pricing, messaging, and terms & conditions across all channels, • Collaborate with Marketing and Studio teams to deliver campaigns in line with agreed deadlines, • Own and communicate pricing information to internal and external stakeholders, • Monitor and manage inventory across hotels and flights, including capacity adjustments where needed, • Identify opportunities to optimise revenue, contributing to pricing and margin decisions, • Produce regular reports and insights on inventory and performance using internal systems Youll be comfortable working with detail, spotting trends, and maintaining accuracy, and bring a proactive, self-sufficient approach;able to work independently, take ownership, and communicate clearly with internal teams and external customers. • Strong attention to detail with the ability to manage large volumes of data accurately, • Excellent organisational skills with the ability to prioritise and meet deadlines, • Confident communicator with strong interpersonal skills, • Numerate and analytical, with good Excel skills and the ability to interpret trends and data, • Commercially aware, with a customer-focused mindset, • Experience in a travel or commercial environment is preferred, • Familiarity with reservation, content management, or revenue systems (e.g. Tigerbay, Taurus, or similar) is advantageous BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3463

55,000 - 65,000 per annum dependent on experience Risk Manager (Travel) Salary 55,000 to 65,000 per annum, dependent on experience Folkestone Hybrid Sagas Group Risk function exists to support the business in safeguarding our customers, our people, the company and its trusted reputation. We play a critical role in enabling sustainable growth by ensuring risks are well understood, appropriately managed, and aligned to our strategic ambitions. Our Travel Business spans Ocean and River Cruise, as well as Holidays including stays and touring, and as we continue to evolve and grow, we need to expand our second line Risk team. Reporting into the Head of Risk, youll partner closely with this dynamic and customer-focused part of the business. This is a highly visible and impactful role, offering the opportunity to influence decision-making at a senior level, shape risk practices within a complex and regulated environment, and contribute to delivering exceptional experiences for our customers. You will act as a key member of the Group Risk function, embedding a strong risk culture, providing independent challenge, and supporting the Travel business in taking informed, responsible risks in line with its appetite. This is an exciting opportunity for someone who combines strong technical risk expertise with a commercial mindset and a passion for the travel sector. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. There will also be ad hoc travel to our other sites in London, Crawley & Southampton. Role Responsibility As our Risk Manager you will act as a trusted risk business partner and advisor to the Travel business to support them in taking and managing risks responsibly to achieve their strategic objectives in line with their agreed risk appetite. Other accountabilities will include: Working with our Travel Business to ensure that colleagues across all leadership levels understand how we manage risks at Saga, and what is expected of them in respect of risk management. Supporting the annual refresh of the Risk Strategy and plan, and delivery of this for Saga Travel. Using your knowledge of the travel industry to support the business to regularly review their Risk and Control Self Assessments (RCSAs) and ensure internal control testing is undertaken effectively by the business. Oversee the quality of control testing, providing challenge and guidance where appropriate. Supporting the Travel Executive team to oversee and report on the effectiveness of their material controls under the requirements of Provision 29 of the UK Corporate Governance Code. Facilitating the cascade of Group risk appetite statements within Travel, ensuring they are tailored appropriately to enable the achievement of Travels strategic objectives. Monitor the management of risk within the appetites through reporting. Oversight of Travel incidents, providing an independent check and challenge to ensure the root cause is understood and appropriate actions are in place to prevent recurrence. Supporting development and maintenance of risk management policies, procedures, and guidelines to our expectations are clear for Travel, and consistent with the Group. Supporting managements understanding of the risk management system through facilitating training, informal discussion, online tools, policies and guidance documents. Preparing and presenting clear, concise risk reports and opinions to senior management and relevant stakeholders, highlighting key risk exposures, trends and mitigation activities. Ensuring risk reports ultimately provide value to management. Attending and participation in Exec risk committees and other governance fora where risk engagement is required. Providing robust challenge and insights on key projects, key risk exposures, emerging risk, trends, control effectiveness, lessons learnt on material incidents. Supporting the development and delivery of the 2nd Line assurance plan, completing your own risk-based assurance over Travels control environment. Providing appropriately pragmatic and commercial recommendations to manage and mitigate risk. The Ideal Candidate As our Risk Manager for the Travel business, you will bring a strong understanding of both the travel industry and risk management frameworks. Youll be confident in identifying, assessing and documenting risks and controls, undertaking control testing, and delivering clear, insightful risk reporting that supports effective decision-making. Whilst direct experience of risk management is desired, we welcome candidates with significant travel sector experience who can demonstrate strong stakeholder management and business partnering capability, building trusted relationships at all levels. If you have strong influencing, interpersonal and communication skills, and are less experienced in risk we have the capacity to upskill your risk management expertise. Other experience required: Lead International Safety Management (ISM) auditor qualification, or experience working towards this, is desirable, or Strong understanding of maritime regulation and knowledge of Package Travel Regulations (PTRs) is desirable. Qualified risk professional, or equivalent practical experience in a risk management role. Experience of third-party risk management and oversight. Knowledge of risk, compliance and quality assurance within travel or similarly regulated industries. Proven track record of working effectively with senior stakeholders on risk and control frameworks. Ability to operate successfully in a complex, matrixed organisation, balancing multiple priorities. Strong influencing skills, with the confidence to provide independent challenge where required. Excellent interpersonal and communication skills, with the ability to translate risk into meaningful business insight. Sound judgement, with the ability to exercise discretion and make decisions on matters of significance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3461

85,000 to 110,000 (DOE) Senior Assistant Company Secretary Salary 85,000 to 110,000 depending on experience Permanent Hybrid Home & Folkestone / London Here at Saga, we have rare opportunity for a Senior Assistant Company Secretary. Youll be joining a high functioning Company Secretarial Team. Working as a Senior Assistant Company Secretary, you will support the Company Secretarial Team professionally and administratively, dealing with all levels across a diversified Group. Its truly an exciting and varied role, you will act as named Company Secretary for the Insurance and Saga Money business units, and act as secretary to the plc Audit and Risk Committee, ensuring that all matters relating to internal controls and risk throughout the Group are reported and escalated, as necessary. This is a pivotal role in Saga, you will hold responsibility for the regulated entities while also assisting our Group Company Secretary on other Group related matters and projects across our exciting and varied organisation. We need you to be credible and knowledgeable with supporting at c-suite level within heavily regulated environments. You will be able to commit to working collaboratively as a team, deliver high quality work and have a pragmatic and commercial approach. Working closely with the Board, you can certainly have a positive impact to the overall strategy at Saga. We work in a hybrid way at Saga both at home and in the office. Our main locations for this role would be Folkestone, Kent and Kings Cross, London. Role Responsibility As the appointed Company Secretary to our Insurance and Financial Services FCA regulated entities within the Saga Group. (Saga Insurance and Saga Money.) Your key areas of responsibilities will cover; Maintaining an effective working relationship with the Insurance and Personal finance entity Chairs and CEOs to ensure that governance supports delivery of the strategy. Drafting and controlling annual corporate calendars. Preparing agendas, governance reports, collating and circulating papers, and drafting minutes for boards and committees where appropriate. Working collaboratively with business areas to ensure supporting board and committee papers and actions are high quality, providing a check and challenge to initial drafts and ensuring that executive summaries are used effectively. Attending and minuting Board, Remuneration/Nomination Committee and Audit, Risk and Compliance Committee meetings (Insurance) and plc Audit and Risk Committee. Maintaining and updating governance documents, including Terms of Reference, delegated authority matrices, and division of responsibilities. Ensuring that the flow of reporting between subsidiaries and Saga plc is effective - with a focus on audit, risk and internal controls. Providing advice on current best corporate governance practice. Liaising with the Conduct Risk Team on regulatory matters (i.e. FCA) and ensuring that corporate governance processes and procedures adhere with regulatory rules and expectations. Carrying out Non-Executive and Executive Director inductions within insurance and Saga Money, and ongoing development/ evaluation. Group: Supporting during the AGM preparation and the production of the Annual Report and Accounts (with specific responsibility for the Audit and Risk Committee report). Assisting with project work, as required e.g. group strategic projects, due diligence requests, Group Policies, ad hoc requests. Acting as a trusted adviser to senior stakeholders, providing guidance on governance issues, statutory duties, and company policies. Drafting resolutions and associated documentation for all governance matters e.g. projects, transactions, change of name, director or secretary changes, etc. Statutory and Regulatory Compliance: Monitoring developments in company law, corporate governance, and regulatory requirements. Ensuring full compliance with statutory and regulatory obligations, including Disclosure Guidance and Transparency Rules, Market Abuse Regulation, Listing Rules, UK Corporate Governance Code and other relevant frameworks. Project and Change Support: Contributing to significant corporate projects such as mergers, acquisitions, restructures, and new business ventures. Obtaining approvals by relevant Group companies and ensuring Board directors understand their responsibilities and fulfil their duties. Carrying out due diligence and supporting transactional governance requirements, working closely with internal and external advisers. Working with cross-functional teams including Legal, Tax, Treasury, Legal and external advisers to deliver projects. The Ideal Candidate You will have previously line managed in a Company Secretary function and be keen to join an organisation that is on a journey of transition and growth. You will have already worked in a Plc and/or regulated business. You will also be able to demonstrate the following skills and capabilities; Ability to build and maintain strong relationships with directors, senior executive and control functions High-level organisational skills, with the highest standards of professionalism and integrity Excellent interpersonal and communication skills (written and verbal) plus minuting experience Attentive to detail with a pragmatic, commercial and collaborative approach Excellent project management skills ability to respond quickly to ad hoc queries and manage conflicting priorities Come from a legal background, ideally with a law or business degree CGI qualified Chartered Governance Qualifying Programme Good knowledge of UK Companies Act 2006, FCA Disclosure and Transparency Rules and other relevant legislation Excellent working knowledge in the use of the latest company secretarial software, including board portal and entity management software. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 15%, • Car allowance 4,800 per annum, • Private medical insurance after 1 years service, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3466

Services Co-Ordinator – ITAD Location: Droitwich Salary: £21,157.50 - 24,784.50 per annum Job Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner. Provide detailed information about products an...

Recruitment Account Manager. Driving Division Location: Worcester Salary: £30 – £32k + Uncapped Commission Hours: 8:00am–4:30pm or 8:30am–5:00pm Rated as one of the UK’s best employers, Workforce was founded in 2003 and now has seven recruitment branches employing over 60 staff. Our specialist teams support more than 500 businesses across the UK each year, delivering temporary and permanent staffing solutions to some of the country’s most respected employers. We are looking for an experienced Recruitment Account Manager to join our established and high-performing Driving Division. This is an opportunity to become part of a thriving team trusted by some of the UK’s leading transport and logistics businesses, including well-known household names where service quality, reliability and speed of response are critical to success. This is a fast-paced, high-impact role where outstanding customer service and rapid response are at the heart of everything we do. You will manage high volumes of last-minute driver requirements, ensuring customers receive dependable solutions quickly, while maintaining strong, professional relationships with both clients and drivers. You will play a key role in maintaining Workforce’s reputation for service excellence acting as a trusted partner to customers and ensuring drivers feel supported, valued and well managed at every stage. Service-Focuse...

TekAlloy are looking for a skilled Groundcare Technician to join a well-established machinery dealer supporting leading equipment brands across the region. Our client, a recognised name in the groundcare sector, is seeking a hands-on engineer to support the servicing, maintenance, and repair of a wide range of commercial equipment. This is a varied role that changes with the seasons – offering a great mix of workshop-based work in the winter and field-based service work throughout the summer. In this role, you’ll be working on high-quality equipment including ride-on and pedestrian mowers, compact tractors, woodchippers, and specialist remote-controlled machinery. You’ll be part of a supportive team with access to manufacturer training and long-term career development opportunities. This role would suit a Groundcare Technician, Plant Fitter, or Service Engineer who enjoys variety in their day-to-day work and is looking to develop their skills within a reputable business. Duties * Carry out servicing, maintenance, and repairs on a wide range of groundcare equipment * Diagnose mechanical and electrical faults across various machinery types * Work predominantly workshop-based during winter months * Travel to customer sites during peak season to carry out reactive repairs and servicing * Support customers with high levels of service and technical expertise * Work on leading brands including Tor...

The successful candidate will be responsible for the service, maintenance, calibration and repair of specialist equipment at customer sites. Field Service Engineer Responsibilities:. Complete detailed service reports and maintain accurate records.

A leading specialist in global supply chain solutions, delivering end to end services across logistics, warehousing and customer clearance is looking for an experienced Logistics Coordinator to join their fast-paced operations team. As a Logistics Coordinator, you will manage customer enquiries and transport orders, ensuring shipment are planned, tracked and completely efficiently across UK and EU networks. You'll play a key role in delivering time-critical solutions while maintaining excellent customer service standards. As a Logistics Coordinator your duties will include: Managing customer enquiries and orders via phone and email, ensuring accurate system input Booking, tracking, and quoting UK and EU transport shipments, including airfreight and emergency line stoppage solutions Communicating with suppliers, hauliers, warehouse teams, and internal departments to ensure smooth operations Reviewing routes and suppliers to maximise cost efficiency and profitability Closing job files by obtaining PODs and required documentation and ensuring records are updated accurately Managing priorities effectively while maintaining KPI targets and system accuracy.To be successful in the role of Logistics Coordinator, the ideal candidate will have: Previous experience within transport, logistics, or freight forwarding Experience with air freight, hand delivery and road travel Strong understanding of the transport forwarding industry and tim...

Engineer Surveyor Gloucester, Tewkesbury & Worcester Areas · Attractive Starting Salary + Benefits · Company Car with Personal Use + Fuel Card · Yearly Pay Reviews · Opportunity to Become a Specialist Engineer Surveyor · Monday to Friday Working · Friendly & Supportive Management Team We are recruiting for an Engineer Surveyor to join a well-established nationwide business carrying out inspections and periodic examinations on lifting equipment and pressure systems across customer sites, living in or close to Gloucester, Tewkesbury & Worcester areas. This is an excellent opportunity for mechanically biased engineers who enjoy visiting a wide variety of customer sites and developing specialist technical expertise within the inspection and engineering surveying sector. The company has a strong track record of employing ex-military engineers, with many of the existing Engineer Surveyors coming from Royal Navy, British Army and Royal Air Force backgrounds. What’s in it for you? ⦁ Attractive starting salary ⦁ Yearly pay reviews ⦁ Opportunity to become a specialist Engineer Surveyor ⦁ Company car with personal use ⦁ Fuel card provided ⦁ 26 days holiday plus bank holidays ⦁ Expenses fully covered when working away ⦁ Friendly and supportive management team ⦁ Opportunity to work alongside other ex-military engineers ...

Job Introduction Due to an internal promotion, we are recruiting for a Customer Retention Specialist to join the team at our Jaguar Land Rover dealership in Droitwich.The hours of work are Monday to Friday, 08:00 - 18:00 (1 Hour Lunch Break).With 1 in 3 Saturdays 09:00 - 13:00.Excellent basic salary

Increase customer retention while ensuring customer satisfaction. As a Customer Retention Advisor you will facilitate inbound calls and service bookings as well as making outbound calls to existing Jaguar and Land Rover customers offering comprehensive support in all of their vehicle servicing and m

Our client, a reputable and modern dealership in Worcester, is seeking an experienced Diagnostic Vehicle Technician to join their dynamic workshop team. This is an excellent opportunity for a skilled Master or Diagnostic Vehicle Technician aiming to advance their career within a well-established dealership offering industry-leading training, competitive remuneration, and clear progression pathways. The successful Diagnostic Vehicle Technician will be responsible for performing advanced diagnostics, repairs, and supporting the development of less experienced technicians to maintain the high standards expected in the workshop. Benefits: Basic salary up to £42,000 with an OTE of up to £48,000 33 days holiday including bank holidays Company pension scheme Wellness programme and sick pay scheme Life insurance and long service incentives Staff discounts on servicing, repairs, and retail products Discounted offers on restaurants, cinemas, holidays, and more Ongoing manufacturer and professional training Genuinely rewarding career progression opportunitiesDuties for the Diagnostic Vehicle Technician: Conduct advanced diagnostics, vehicle repairs, and servicing to ensure quality standards are met Identify and diagnose complex faults efficiently and accurately Advise customers on necessary repairs and best solutions Support the Service Manager and workshop team with technical issues and workflows Mentor and coach junior technicians to develop technical skills Adhere to all health and safety guidelines and manufacturer standards Ensure customer satisfaction through the delivery of high-quality workmanshipRequirements: Qualified Master Technician or Diagnostic Vehicle Technician with relevant experience Level 3 certification in Vehicle Maintenance and Repair (essential) Previous experience within a franchised dealership environment preferred Strong diagnostic and fault-finding skills with a methodical approach Full UK Driving LicenceContact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Worcester and Worcestershire, today to discover more about this fantastic Diagnostic Vehicle Technician opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

Summary £13.45 - £14.45 per hour | 35 hour contract | various shifts including evenings and weekends | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist. What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products What you'll need Experience working in a fast-paced environment Excellent customer service skills Flexibility to start a shift early or finish late A positive approach to changing priorities Drive and passion to work hard and make your store a success A smile on your face and a friendly manner to inspire your team and help our customers What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Enhanced family leave Long service award Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. TPBN1_UKTJ

About the Company Our client is a well-established and globally recognised leader in the supply and service of hydraulic and industrial hose assemblies. With an extensive network of service centres and mobile response units across the UK, they deliver rapid on-site hose replacement and maintenance solutions to customers across a wide range of industries, including construction, agriculture, manufacturing and plant hire. Due to continued growth, their Worcestershire service centre is looking to add a motivated technician to their team. Role Overview This is a fantastic opportunity for a skilled individual from a mechanical background to develop a career in hydraulic hose technology. We welcome applications from mechanical fitters, mobile fitters, plant technicians, HGV mechanics or anyone with a practical, hands-on engineering background - full and comprehensive training in hydraulic hose assembly and replacement will be provided. As a Mobile Hydraulic Hose Technician, you will operate from a fully-equipped mobile response vehicle, attending customer sites throughout Worcestershire to diagnose, fabricate and replace hydraulic hose assemblies. You will be the face of the business to its customers, so a professional attitude and commitment to excellent service are essential. Key Responsibilities • Respond promptly to customer call-outs, attending sites throughout the Gloucestershire area in a fully-equipped branded mobile response vehicle, • Diagnose hydraulic hose failures and identify the correct replacement specifications, • Fabricate and fit hydraulic hose assemblies on-site using the fully-equipped mobile workshop, • Maintain accurate records of all jobs completed, parts used and time on site, • Manage and replenish stock within the mobile unit, ensuring it is properly equipped at all times, • Ensure compliance with all health and safety requirements on customer sites and on the public road, • Build and maintain strong working relationships with customers, representing the company professionally at all times Skills & Experience Essential: • A background in a mechanical discipline, such as mechanical fitting, mobile plant maintenance, HGV mechanics, agricultural engineering or a similar hands-on trade, • Ability to read and interpret engineering specifications or component data, • Good problem-solving skills with a methodical and practical approach to fault diagnosis, • Full, clean UK driving licence, • Ability to work independently, manage your own workload and prioritise jobs effectively, • Strong communication and customer service skills, • Physically fit and comfortable working in varied outdoor and industrial environments Desirable (not essential — full training provided): • Previous experience with hydraulic systems or hose assemblies, • Familiarity with hydraulic hose products and coupling systems, • Experience working in a field-based or mobile technical role Training & Development We are fully committed to investing in your development. Successful candidates will receive: • A full and structured induction programme at the Worcestershire service centre, • Comprehensive hands-on training in hydraulic hose technology, assembly fabrication and product knowledge, • Accredited training and ongoing professional development opportunities, • Clear career progression pathways within a growing national network What We Offer • Competitive salary, commensurate with experience, commission and overtime., • Company mobile response vehicle provided, • Full uniform and personal protective equipment supplied, • Ongoing training and development opportunities, • Supportive team environment with a well-established local service centre The opportunity to build a long-term career with a reputable brand in a specialist sector

Our client is a leading provider of specialist laboratory instrumentation, supporting customers across a wide range of industries throughout the UK. Due to continued growth, they are now seeking a Field Service Engineer to join their established team, covering the Southwest region. This is an excellent opportunity for an electrically biased engineer to join a highly respected organisation offering full training, long term career development, and the chance to work with advanced technology. Candidates living in or close to Gloucester, Worcester, Kidderminster or Hereford are of particular interest. The successful candidate will be responsible for the service, maintenance, calibration and repair of specialist equipment at customer sites. You will also provide technical support and build strong working relationships with clients. Please note this role involves regular travel and occasional overnight stays. Field Service Engineer Responsibilities: Carry out planned preventative maintenance, calibration, and repair of equipment at customer sites. Diagnose faults and complete repairs efficiently, ensuring minimal downtime for customers. Provide technical support both on site and remotely. Complete detailed service reports and maintain accurate records. Maintain tools, test equipment, and vehicle stock levels. Work closely with internal teams to support customer requirements. Identify potential service or upgrade opportunities where appropriate. Field Service Engineer Requirements: Electrical or electronic engineering background with a minimum of a level 3 qualification. Experience working in a field service or maintenance environment. Previous experience within laboratory instrumentation or similar highly desirable. Strong fault finding and diagnostic skills. Good communication and organisational skills. IT literate. Full UK driving licence. Flexible approach with willingness to travel and stay away from home occasionally. Field Service Engineer Benefits: Salary negotiable depending on skills and experience. Company car. Achievable performance related bonus up to 10%. Life insurance and private healthcare. Company pension scheme. Allowances for early starts and late finishes. Lunch allowance provided. Ongoing training and development. Opportunity to work with advanced technology. Stable, growing organisation with long term career prospects. Ex military candidates are strongly encouraged to apply. Suitable backgrounds include Royal Navy, British Army (REME), or Royal Air Force engineers with an electrical or electronic bias. TPBN1_UKTJ

Job Title: Fire Suppression Engineer Location: (Field-based role covering UK) Company: IPH Fire Solutions Ltd About Us: IPH Fire Solutions Ltd is a leading UK distributor, a Ranger Group company specialising in the design, installation, and servicing of premium fire suppression systems for a wide range of applications. We provide a comprehensive package of fire suppression systems, including their maintenance and removal, for both the commercial and residential sectors. Our team of experts is dedicated to delivering bespoke solutions for clients throughout the UK and internationally. Job Description: Due to considerable growth, we have a rewarding career opportunity available for an experienced Suppression Engineer. This full-time role is predominantly field based, with our office located in Rossendale. The ideal candidate will have experience working with various fire suppression systems and a dedicated focus on service and maintenance. Key Responsibilities: * Attend customer sites as agreed, working through company procedures for testing fire suppression systems to ensure they are in good working order and in line with British Standards and manufacturer guidelines. * Service, maintain, and commission systems including FM200, Novec 1230, CO2, Inert Gas, Low and High Pressure Watermist, Aerosol (FirePro), Kitchen Suppression Systems (Kitchenguard, Amerex, Ansul), and PAFSS. * Fault finding using sound electrical principles. * Log and check system activations, detailing findings onto our Simpro system. * Produce and issue service certificates to clients, advising senior management of any rectifications or issues. * Carry out service/installation work in a timely manner. * Attend callouts at short notice, with some overtime required. * Produce detailed technical reports on fault diagnosis, inspection, and repair of fire systems. * Offer the highest standards of customer service by being attentive to individual customer requirements and ensuring proactive, efficient, and effective responses. * Promote the company at all times when communicating with customers. Requirements: * Minimum 1 year of experience in a similar role, working with systems such as FM200, Novec 1230, CO2, Inert Gas, Low and High Pressure Watermist, Aerosol (FirePro), Kitchen Suppression Systems (Kitchenguard, Amerex, Ansul), and PAFSS. * Mechanical/Electrical background. * Full UK Driving Licence. * High attention to detail and ability to work to strict deadlines. * Ability to work independently and as part of a team. * Excellent communication skills and professional demeanour. * Structured and practical approach to work. * Ability to stay calm and collected in approach to work. Benefits: * Competitive salary from £34,000 to £40,000 (up to £50,000, with overtime). * Company van (air-conditioned), smartphone, and specialist tools. * Travel allowance, overtime (double pay on Sundays and on bank holidays). * Free, secure, onsite parking. * Development and progression opportunities. * Private Health insurance * Life insurance * Employee Assistance Programme, supporting your health, wellbeing, security and peace of mind * Clear career progression within a fast-growing group Schedule: * Monday to Friday. * Overtime. * Occasional weekend availability. Work Location: Field-based, covering UK. As an equal opportunities’ employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger

An opportunity for an Assistant Accountant to join an established business in Altrincham. This key role is to support the accountant in the financial control of the business; ensuring all given tasks are carried out accurately and efficiently. Duties & responsibilities: Assist in monthly management accounts preparation Reconcile Contracts module periodically to ensure procedures are being followed Reconcile and clear Nominal Ledger accounts as instructed Control hire fleet – invoicing, on and off hiring, asset register Input and code cash book payments/receipts Maintain accurate Fixed Asset/Demo/SDH/Used Write Down schedules Support any data entry into computer system Assist in preparation of year end accounts Maintain Company petty cash records Administer insurances, Company vehicle records, MOTs and Taxes Prepare VAT return quarterly Prepare Bank reconciliation Periodically check petty cash/parts floats To be aware of company policy relating to Health and Safety Complete monthly Salesmen commission sheets for management approval Complete analysis as required Complete monthly Sales Reconciliation to Purchase ledger following up outstanding items Allocate monthly support received from manufacturer and issue lists of outstanding support and chase sales management/manufacturer for outstanding items Reconcile physical stock costs to vehicle stock module Release ‘Cost of Sale Provisions’ from stock module upon internal charge from Service Dept and verify discrepancies Visit other depots periodically to perform and reconcile stock checks Raise supplier payments on bank after carrying out necessary checks Raise customer refunds on bank after carrying out necessary checks Deputise for Accountant in their absence Any other ad-hoc tasks as may be required As a recruitment specialist with over 26 years of local experience, I work closely with each Client and Candidate to understand each of their personal requirements. Should this position not fit your criteria as a Candidate, but you are seeking a new opportunity, please do not hesitate to get in touch for a thorough and confidential discussion on future roles and opportunities your new employer Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites

Are you an experienced Senior Technician looking to advance your career with a reputable independent workshop in Worcester? We are seeking a highly skilled Senior Technician to join a modern, state-of-the-art facility that specialises in German vehicle servicing and repairs. This is an excellent opportunity for a dedicated professional seeking a position that offers excellent pay, a supportive working environment, and exceptional benefits. Benefits: Competitive basic salary from £35,000 to £45,000 per annum, depending on experience No weekend working; Monday to Friday, 8:00 am to 5:30 pm Access to authentic dealer diagnostic software including ODIS, ISTA, and XENTRY Use of diagnostic equipment such as Thinktool, Autel, Snap-on, and the latest PICO oscilloscope Manufacturer-approved tools and technical data provided; personal toolbox contributions covered Fully equipped workshop with a 2-post ramp and dedicated workspace Company-branded uniform and annual technical training Company pension scheme Regular social events including quarterly outings and Friday team lunches Perk app benefits, including gym discounts, shopping advantages, free counselling, and 24/7 GP access Free Friday lunches to support team wellbeingDuties as a Senior Technician: Conduct detailed electronic vehicle inspections and prepare comprehensive service reports Utilise diagnostic testing equipment and manufacturer data to accurately diagnose faults Perform high-quality repairs efficiently and effectively, maintaining first-time fix standards Communicate technical findings clearly to Front of House advisors and customers Work closely with the business owner, supporting high standards of vehicle service as a Senior Technician Participate in Top Garage and Top Technician competitions, representing the workshop The Senior Technician will support team development and contribute to continuous improvement initiativesRequirements: A minimum of five years’ experience working within a vehicle workshop environment Relevant motor vehicle technician qualifications Own a toolbox and essential tools; the workshop supplies special tools Experience working with German brands such as VW, Audi, Mercedes, or BMW is preferred Proven ability to deliver precise workmanship under pressure Strong team ethic and excellent communication skills Passion for delivering customer satisfaction and high standards of repair workContact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Worcester and Worcestershire, today to discover more about this fantastic Senior Technician opportunity. At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,800 Automotive Vacancies across the whole of the UK

Service Advisor at a Leading Main Dealership in Worcester Our reputable client is seeking a skilled Service Advisor to join their well-established main dealer operation in Worcester. This is a fantastic opportunity for an experienced motor trade professional to advance their career within a dynamic and customer-focused environment. If you are passionate about delivering excellent service and possess previous main dealer experience, we want to hear from you. Benefits for the successful Service Advisor: Basic salary circa £30,000, dependent on experience Attractive monthly bonus scheme, with OTE of approximately £36,000 Full-time, permanent position Canteen facilities on site for employee convenience Free on-site parking Supportive and professional working environment Opportunities for career progression within a reputable dealershipDuties of the Service Advisor: Managing customer vehicle arrivals and bookings efficiently Monitoring and updating workshop progress on multiple repair jobs Communicating regularly with customers regarding vehicle repair status Handling loan vehicles, including allocation and return Accurately entering all work details onto the dealer management system Assisting the Service Manager during peak periods, holidays, or absences Ensuring an exceptional customer experience through professional and clear communicationRequirements: Previous experience as a Service Advisor within a main dealer environment is essential Strong customer service and communication skills Excellent organisational and time management abilities Ability to work effectively in a fast-paced automotive service environment Knowledge of dealer management systems is advantageous Professional, proactive, and team-focused approach If you are an experienced Service Advisor seeking a rewarding opportunity within a respected main dealer, this position offers excellent career prospects. Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Worcestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career

Our client is looking to appoint a Head of Pricing to join their organisation on a permanent basis. This position will play a pivotal role in shaping, owning, and advancing the pricing strategy, driving strategic growth through retention, cross-selling, platform transitions, and new customer acquisition. Key Responsibilities: Lead and manage the full pricing strategy across all revenue streams, ensuring alignment with wider business goals, growth ambitions, and SaaS best practices Develop, implement, and oversee a partner commission structure that supports consistency and scalable growth across partner relationships Establish and maintain a robust pricing framework, including a comprehensive price book and cost model, to enhance speed, consistency, and ease of selling Assess pricing models across product portfolios, considering the commercial implications of platform and hosting evolution Collaborate closely with Product, Finance, Sales, Legal, and Marketing teams to ensure alignment on commercial and contractual matters Carry out ongoing market research to track competitor pricing, industry developments, and emerging packaging and monetisation strategies Deliver regular insights and reporting on pricing performance against key KPIs to senior leadership and board-level stakeholders Requirements: Degree and/or relevant professional qualification in Finance, Business, Demonstrable experience in pricing, commercial strategy, or a senior pricing leadership role Proven track record of designing and implementing pricing, packaging, and monetisation strategies from concept through to execution and performance analysis Strong understanding of revenue structures, pricing governance, and reporting at board level Experience working cross-functionally with senior stakeholders across Product, Finance, Sales, Legal, and Marketing Advanced Excel capabilities, including financial modelling, scenario analysis, and margin/ROI assessment Benefits: A key opportunity to shape and lead a critical function within the business Supportive, collaborative, and inclusive working culture Access to ongoing learning, development, and career progression opportunitiesIf you are a pricing specialist ready to take on a strategic leadership role, we would be keen to hear from you. Apply today to explore this exciting opportunity

NEW VACANCY! (PK9255) FLEXO PRINTER WEST MIDLANDS £Upto £18PH (DOE) + 5.6 Weeks Annual Leave + Bank Holidays + Overtime Available SHIFTS: 4 X 12 Hour Shift Rotation Monday To Friday (Occasional Saturday may be required to meet business needs) HOURS: 6:30am - 6:30pm / 6:30pm -6:30am Our client is a specialist in the flexible packaging industry.They are currently looking to recruit an experienced Flexo Printer to join their team, offering an excellent opportunity for a skilled professional to contribute to high-quality production processes within a dynamic and growing environment. Responsibilities Set up and operate flexographic printing presses according to job specifications. Maintain a clean and safe working environment, adhering to health and safety procedures at all times. Working as a team, assisting in maintaining the optimum production speeds of the machines, reducing change overtime and minimising scrap produced. To ensure that all print personnel are operating in a safe manner Ensure all materials (films, foils, laminates) are handled correctly and meet production requirements. Work closely with production, quality, and maintenance teams to meet deadlines, production targets, and customer specifications. Proven experience as a Flexographic Printer or in a similar role within the printing industry.We offer £150 for anyone you recommend that we place, for more information or to refer someone please get in touch

Housing Officer - Gloucestershire Worcestershire Location: Gloucestershire/Worcestershire Salary : £36,000 per annum Vacancy Type: Full-time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands‑on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the Gloucestershire/Worcestershire area: Forest Of Dean, Gloucester, Stroud, Tewkesbury, Worcester, Wychavon What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer‑focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from sign‑up through to end of tenancy * Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud * Supporting lettings and voids activity to minimise rent loss and turnaround times * Carrying out estate inspections and addressing neighbourhood and environmental issues * Managing low‑level anti‑social behaviour, neighbour disputes, and supporting more complex cases * Identifying and responding to vulnerability, safeguarding, hoarding, and non‑access cases * Completing person‑centred fire risk assessments and monitoring health and safety issues * Investigating complaints and learning from outcomes to improve services * Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma‑informed. What we're looking for • You'll bring experience of housing management or a similar customer‑facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: * Experience of tenancy, estate management, lettings or neighbourhood services within social housing * Knowledge of housing legislation, including safeguarding, ASB and welfare reform * Strong communication and influencing skills, with the ability to work calmly under pressure * A customer‑focused mindset, with a commitment to equality, inclusion and trauma‑informed practice * Confidence using digital systems and data to manage cases and improve performance * The ability to work independently, manage competing priorities, and make sound day‑to‑day decisions You'll also be comfortable working flexibly, including participating in an out‑of‑hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

Customer Support Specialist (Worcester - Temp to Perm). Be the first point of contact for customers via phone & e-mail. Resolve queries efficiently while identifying ways to improve the customer journey.

Customer Development Executive. We’re recruiting a Customer Development Executive to manage and grow our Magnum across Southeast London. As a Customer Development Executive, you’ll take full ownership of your area, working closely with the Regional Sales Manager and a supportive field team to de

Some of your key responsibilities will be hitting the on-time renewals, helping to onboard new customers and ensuring that their adoption licence is activated within he agreed timescales and helping existing clients with their post adoption queries. Nutanix Customer Success Manager - Nutanix, HCI, D

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. To join us in this role, you’ll have experience of working in a customer service environment and managing

We’re hiring: Senior Consultant (Monday.Reading or Birmingham (Hybrid – 3 days onsite).We’re working with a growing consultancy business looking for a.This is a fantastic opportunity for someone who enjoys working closely with clients, managing projects, and solving problems across a variety o

Senior Customer Care Specialist. At Taxually, we help businesses across the globe stay on top of their VAT obligations — and our Customer Care team is the human face of that promise. Mentor and support our Junior Customer Care Agents — share what you know, review their work, and help them grow.

Luminance Technologies Ltd is looking for a proactive customer support professional to join their tech team in Greater London. This role involves managing incoming queries, resolving straightforward technical issues, and ensuring customer satisfaction with timely responses. Candidates should possess

Customer Service Specialist (Transport & Logistics). Tracking shipments and providing real-time updates to customers. Maintaining accurate records of customer interactions and job updates.

Customer Support Specialist, OntheMarket - London. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. This is how we deliver for our customers, our

Beyonk Limited is seeking a Customer Support Associate in Greater London. This role focuses on addressing customer queries and resolving issues, requiring strong communication skills and logical thinking. The position offers significant growth opportunities in the SaaS industry, emphasizing accounta

That is why, as we continue to grow our customer base, SECUTIX is looking for a Senior Specialist to join our Customer Success team. Coordinate customer requests with the appropriate department, a member of staff or a manager if unable to resolve, and keep customers informed of progress. Manage a po

AWD online is looking for a Data Entry Administrator / Customer Service Data Processing Assistant to join their team in a hybrid role.

Serve as the first point of call for resolving customer concerns quickly, fairly, and with empathy, ensuring all cases are handled in line with Clarion’s policies, the Housing Ombudsman Complaint Handling Code, and the Regulator of Social Housing’s Consumer Regulations. Exceptional communication

This position ensures timely delivery of goods and high customer satisfaction, requiring exceptional service skills. The role requires availability for shifts including evenings and weekends, making it ideal for motivated individuals looking to join a renowned team known for its customer care standa

We’re looking for a Customer Specialist to join our operations team and delight our customers as we grow Electroverse. Octopus is known for its amazing customer service in energy, and we provide that same quality for our EV customers. You’ll speak to our customers over email and online chat and

A leading retail company in Greater London is seeking a Retail Specialist to enhance customer service and store operations. The ideal candidate should be responsive to customer needs and enjoy a supportive culture with frequent promotional opportunities.

Gateway Housing Association is seeking an experienced Customer Resolution Advisor in Greater London. You will provide high-performing, customer-focused service, addressing inquiries and resolving issues efficiently.