Trabajos customer service support en Reino Unido - Page 9

Directorate: Marketing, Education, Events and Membership Reports to: Events and Education Manager Salary range: £ 26,521 - £33,456 per annum, depending on experience Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a required one day each month for all staff) Contract: Permanent, full-time (31.5 hours over 5 days) Job Purpose BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities. This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board. This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community. Main responsibilities Event & Course Management • Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials., • Support course logistics including venue sourcing and management, accommodation and travel, catering and AV., • Support stakeholder management at education courses, including communications with patients, sponsors and event supporters., • Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery., • Coordinate the education bursary programme, including promotion, application management and financial reconciliation., • Coordinate CPD accreditation of educational activities., • Manage events inbox and education team enquiries, delivering excellent customer service., • Input into education budgets by monitoring progress against income and expenditure for owned projects., • Support with BSR Committee liaison and logistics., • Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives, • Can work efficiently on a variety of digital systems and quick to pick up new programs, • Have the confidence to manage stakeholders at all levels and to deal with external contacts, • Have confident time and project management skills, you’ll be working on a lot of projects simultaneously, • Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

Head of Customer Operations Salary: £35,000 - £40,000 per annum Location: Remote (UK-based preferred) Our client is on a mission to revolutionise the way they experience Virtual Reality. Their award-winning VR chairs bring a new level of immersion to gaming, simulation, training, and entertainment. They are scaling fast, selling through global retailers including Amazon, Argos, Best Buy and Costco, and they are looking for a Head of Customer Operations to join their growing team. This is a key role, ensuring that every customer – from hardcore VR gamers to global enterprise clients – receives the world-class service they expect from an innovative tech leader. They are looking for a proactive, customer-focused applicant who has a genuine passion and interest in virtual reality gaming and technology. Must Haves: • Genuine enthusiasm for VR and gaming., • Strong understanding of Shopify., • Proven experience with CRM systems (HubSpot ideal)., • Solid grasp of logistics (domestic: UK & USA; international). Nice To Haves: • Experience in technology product launches., • Marketing exposure: Email, Google Ads, Meta Ads., • Understanding of China manufacturing and logistics., • Hands-on technical support experience with technology products. What You’ll Do: • Manage their CRM system (HubSpot) and oversee all inbound customer service, sales, technical, and support queries., • Lead and coordinate external customer service teams and agents during peak sales and seasonal periods., • Collaborate with the Operations team to support global logistics and day-to-day operations., • Oversee channel management across Shopify, Amazon, Argos, Best Buy, Costco, and more., • Manage refunds, returns, and replacements via international 3PL providers., • Take ownership of review site management (Trustpilot, Google Reviews, Judge.me, Amazon, and others). Why Join Our Client? • Be part of a fast-growing VR hardware innovator shaping the future of immersive technology., • Work independently with a passionate team where your role has a direct impact on customer experience, global expansion and the direction of the company., • Opportunity to work across multiple disciplines – operations, logistics, marketing, customer success., • Competitive package with room to grow as the company rapidly scales internationally. If this Head of Customer Operations role sounds like your ideal next career opportunity, then apply today with an up-to-date CV.

Food Sustainability Project Coordinator Location: Mainly their head office in E12, but also in other venues around the borough of Newham as directed. Salary: £36,934 per annum Hours: 36 hours per week Vacancy Type: 4-year fixed term For over five decades, the organisation has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage. Role overview This role is central to their mission to support sustainable living, reduce food waste, tackle local food insecurity, and foster meaningful community connections. As a key part of delivering the vision set out in their Hub proposal, you will ensure their food provision goes beyond meeting immediate needs to build inclusion, wellbeing, and pathways into wider community support. Your primary responsibility will be to secure regular donations of surplus food by developing and maintaining strong partnerships with local supermarkets, shops, restaurants, and national redistribution organisations like the Newham Food Alliance, Felix Project, and Feeding Britain. You will manage the effective use of this food across their services, including the foodbank, food pantry, warm meals programme, and cooking classes. This will involve careful stock management, menu planning, and coordinating with lead staff to ensure their food provision meets Newham’s environmental, health, and cultural needs. A key part of this will be overseeing the successful operation and promotion of their expanded food pantry. Coordinating volunteers will be essential, particularly in managing and expanding their cargo bike fleet for surplus food collection and redistribution. You will also explore opportunities to monetise these sustainable transport services. To further engage the community, you will organise and host quarterly workshops on reducing food waste and eating on a budget. Ultimately, you will play a vital role in coordinating their surplus food operations, managing volunteer teams, and strengthening partnerships to ensure their food services are impactful, sustainable, and community-led. Key Responsibilities Food Supply & Partnerships • Secure regular surplus food donations from local supermarkets, shops, restaurants, farms, and redistribution networks (e.g., FareShare, Felix Project, Newham Food Alliance)., • Build strong partnerships with local and national food aid providers to maximise supply, reduce duplication, and ensure continuity of stock., • Lead the operational management of the RenewALL Food Pantry, ensuring it is welcoming, respectful, and centred on dignity and choice., • Oversee twice-weekly pantry sessions, ensuring high-quality customer service, stock availability, and culturally relevant food., • Maximise the effective use of volunteers in the operation of the pantry., • Manage and expand the cargo bike food redistribution programme, ensuring effective logistics, safety, insurance, and maintenance., • Champion environmental sustainability, embedding low-waste, low-carbon practices across all food services., • In partnership with the Volunteer Manager, recruit, train, and support volunteers across the Foodbank, Food Pantry, café, warm meals, and cargo bike services., • Work with colleagues to develop food collection rotas, provide training (food safety, customer care), and ensure smooth operations across all food-related services., • Ensure compliance with Food Hygiene, Health & Safety, and Environmental Standards, maintaining accurate records and certifications., • Work with colleagues to explore and develop revenue opportunities linked to sustainable food and transport initiatives (e.g., monetising cargo bike deliveries)., • Work with their marketing team to introduce creative community campaigns (e.g., Reverse Advent, seasonal drives, sponsorships) to encourage donations of both food and direct funds., • Passionate about food, sustainability, and community empowerment., • Commitment to dignity-first food provision and tackling food insecurity., • Experience of coordinating food services, hospitality, or community-based projects., • Proven ability to build and manage partnerships with suppliers, community groups, or external organisations., • Experience of managing volunteers or staff, including recruitment, rotas, and supervision., • Strong organisational skills, able to manage multiple projects, deadlines, and stock systems. If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationships, coordinating HR functions, ensuring health & safety compliance, and driving business development. If you thrive in a dynamic environment and are ready to make a genuine impact, we invite you to apply. Full Time - 40 hours per week. Monday to Friday (alternative hours will be considered for the right candidate) Benefits include a discretionary bonus scheme, contributory pension, 28 days holiday (inclusive of bank holidays) and training and development opportunities. As Business Operations Manager, you will be responsible for ensuring our internal processes run smoothly and that our clients consistently receive exceptional service. You'll act as the central hub for a wide range of business activities, fostering strong relationships and supporting our team's ongoing success. Key Responsibilities: • Onboard and support new customers, ensuring a smooth transition and setup process for each customer., • Conduct regular visits and maintain ongoing communications with existing customers to identify opportunities for additional services and ensure high levels of satisfaction., • Act as the central point of contact for all office operations, ensuring business continuity by managing office and phone coverage., • Efficiently resolve day-to-day operational issues, maintaining a steady workflow and supporting overall business efficiency., • Coordinate HR activities in collaboration with external advisors, manage HR documentation, and address employee relations issues as they arise., • Provide hands-on support and guidance to staff, assisting with problem-solving and addressing daily challenges., • Implement, monitor, and ensure compliance with health & safety policies and procedures across the organisation, responding to concerns proactively., • Previous experience within a similar role (with sales knowledge/background) would be an advantage., • Exceptional written and verbal communication skills., • Proven problem-solving abilities and a solution-oriented approach., • Outstanding organisational skills and a proactive attitude towards work., • Collaborative team player with a flexible, positive outlook. About our client We work with a wide range of businesses, providing practical, hands-on HR support — from drafting employment contracts and managing disciplinaries to guiding employers through every stage of their journey. Our services range from complete HR outsourcing to one-off projects, all designed to help businesses achieve their goals with confidence. If you’re passionate about delivering exceptional solutions and want to make a real difference to local businesses, we’d love to hear from you. Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days please assume that you have been unsuccessful on this occasion.

Senior HV Cable Design Engineer Our Energy and Power team works across the Transmission and Distribution sectors throughout the UK. We are currently seeking an HV Cable Design Engineer. This role involves driving design excellence, sharing knowledge and experience with other team members, and support cross-functional collaboration to meet both customer and industry requirements. The position involves designing high voltage (HV) and extra high voltage (EHV) power cable systems. Initially, you will provide detailed design information to support cost estimates for proposed systems. Upon receipt of an order, you will carry out contract engineering. You will lead the design delivery for Cable System Projects up to 400kV, from the tendering stage through to project handover. • Deliver Concept design, FEED, feasibility and Detailed design projects and bids for clients, • Develop cost-effective engineered solutions, considering materials, manufacturability, and compliance with both customer and internal standards., • Carry out loading calculations to verify the adequacy of proposed designs., • Calculate appropriate cable sizes., • Perform rating calculations., • Prepare material schedules and bills of quantities. * Degree level qualifications in Electrical Engineering, • Experience with specifications from clients like National Grid, SSE, and UKPN, • Experience and knowledge of EHV (11kV to 400kV) power systems and equipment and ideally EHV power cables and substation equipment, • Understanding of cable installation techniques, • Proficiency in IEC standards and familiarity with design software Why Jacobs? People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. #energypowerjobs #ourjacobs #career #newcastle #opportunity #london #leeds #manchester #birmingham #glasgow #bristol #belfast #cabledesign #energyeurope #energytransition #exeter #LI-JF1 Bristol|Bristol City|United Kingdom Leeds|West Yorkshire|United Kingdom Glasgow|Lanarkshire|United Kingdom Birmingham|West Midlands|United Kingdom Belfast|Antrim|United Kingdom Exeter|Devon|United Kingdom Manchester|Greater Manchester|United Kingdom London|Greater London|United Kingdom Electrical Energy

Summer Internship Programme Overview Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 10 week journey. Join us during the summer of your penultimate or final year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career. Why the Investment Banking Summer Intern programme? As a Banking intern, you will be working with our Coverage and Mergers and Acquisition teams. Here, you'll come up with the answers to our clients' most strategic questions. Advising a broad range of corporate clients, you'll deliver holistic, structured solutions that help our clients deliver on their goals; whether that's through mergers and acquisitions, capital raising, structured solutions or risk management. As a Summer Analyst, you'll spend the summer learning the art and science behind executing a transaction. As a member of one of our industry, product or geographic groups, you'll work on live deals and deal proposals. You may also work on projects that include: • Financial analysis and modelling, • Valuation, • Industry research, • Client due diligence, • Developing written materials, including offering memoranda and new business presentations. Investment Banking at Barclays Barclays is one of the world's top-tier investment banks. We are one of the only non-US, full-service rivals to the biggest US investment banks. And being headquartered in Europe gives us a unique advantage. We think and act differently. From Hong Kong to Houston, and Tel Aviv to Tokyo, everyone at Barclays enjoys a real sense of purpose, because they work for a business that fosters innovation, champions sustainability, and deploys finance responsibly for the common good and the long term. We provide comprehensive financial advisory, capital raising, financing and risk management services to corporations, governments and financial institutions worldwide. We take an integrated approach to client coverage, providing access to bankers who have industry and geography specific expertise across all investment banking products. Who we're looking for To be considered for this programme, you must be in your penultimate or final year of your degree - in any discipline. Ideally you'll have a keen interest in business and finance and an a curiosity to learn. We value resourcefulness, teamwork, enthusiasm and an entrepreneurial spirit, all of which might be showcased through your involvement in extracurricular activities. The location for this role is indicated in the job title, and you will be based at that location. If you are accepted into our graduate programme, your base location will be the same as it was during your internship. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the investment banking division. Gain broad exposure to different types of clients, transactions and focus on specialist areas. Accountabilities • Collaboration on live deals, client pitches, support the team with advising on a broad range of corporate clients, delivering holistic, structured solutions to deliver on client goals., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for investment banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisation's products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Bank Domestic Assistant Coopers Court, 124 Eric Street, London, E3 4SW £13.43 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for a Bank Domestic Assistant at Cooper Court, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Domestic Assistant will include: • Undertaking general duties as assigned, such as maintaining the cleanliness of all communal areas, offices, and the kitchen, • Ensuring all cleaning duties are completed to a high standard, • Identifying and reporting potential faults and hazards on site, to maintain a safe environment, • Maintaining stock levels, restocking as required and ensuring equipment is used in line with guidance notes, • Helping to prepare meals and drinks, following food hygiene standards, and ensuring the needs of our customers are met, • Working knowledge and experience of undertaking general cleaning duties is desirable, • Some experience of working in a domestic/catering environment, • Level 2 diploma in housekeeping/catering, or willing to work towards, • Good interpersonal and customer service skills Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • A variety of online discounts and rewards from major retailers, • Health and well-being plans We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Housekeeping, Home Care, Healthcare

Graduate Programme Overview If you're a recent graduate or soon-to-be graduate join us and unlock a world of carefully curated experiences, knowledge, and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. Put simply, we'll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success, and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you're curious, creative and ambitious, this is a world in which you can truly belong. Why the Investment Banking Graduate programme? In our Country Coverage, Sector and M&A teams the Investment Banking team work to build and maintain relationships with clients, understand their needs, expectations and financial goals to develop and propose appropriate investment banking solutions for clients and their companies. The chance to make an impact As a Banking graduate, you will be working with our Coverage and Mergers and Acquisition teams. Here, you'll come up with the answers to our clients' most strategic questions. Advising a broad range of corporate clients, you'll deliver holistic, structured solutions that help our clients deliver on their goals; whether that's through mergers and acquisitions, capital raising, structured solutions or risk management. After several weeks of intensive training to start, you'll join one of our industry, product or geographic groups and start working on live deals and business development projects right away. Within small deal teams, you'll quickly play an important role on a variety of demanding assignments. You may work on: • Financial analysis and modelling, • Valuation, • Industry research, • Business evaluation and strategic assessment, • Business and idea generation, • External and internal stakeholder communication 2 year targeted, fast-track programme focused on developing specialist technical expertise. Investment Banking at Barclays Barclays is one of the world's top-tier investment banks. We are one of the only non-US, full-service rivals to the biggest US investment banks. And being headquartered in Europe gives us a unique advantage. We think and act differently. From Hong Kong to Houston, and Tel Aviv to Tokyo, everyone at Barclays enjoys a real sense of purpose, because they work for a business that fosters innovation, champions sustainability, and deploys finance responsibly for the common good and the long term. We provide comprehensive financial advisory, capital raising, financing and risk management services to corporations, governments and financial institutions worldwide. We take an integrated approach to client coverage, providing access to bankers who have industry and geography specific expertise across all investment banking products. Who we're looking for To be considered for this programme, you must be motivated and curious with a degree or expected degree - in any area. Ideally, you will have an interest in business and finance, a good work ethic and be keen to learn and develop your skill set, allowing you to deliver the best products to our clients. This role is regulated by the FCA. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the investment banking division. Gain broad exposure to different types of clients, transactions and focus on specialist areas. Accountabilities • Collaboration on live deals, client pitches, support the team with advising on a broad range of corporate clients, delivering holistic, structured solutions to deliver on client goals., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for investment banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • Development and implementation of financial models and strategies that support in decision making in investment banking. Understand how businesses work and learn from experts in the industry., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

The role We are currently seeking an experienced Section 20 Consultation Officer to join our Section 20 Consultation team. As a Section 20 Consultation Officer you will report to the Section 20 Consultation Manager. You will be responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to delivering a high-quality and seamless Section 20 consultation service. This is a hybrid working role with an expectation of at least three days working within Farringdon. What you'll do • To works as part of the Section 20 Consultation team responsible for the preparing and issuing appropriate Section 20 notices, including Qualifying Long-Term Agreements (QLTA)., • To regularly calculate and issue Section 20b notices within statutory timeframes to fully protect the financial position., • Work with the Service Charge team in preparation of Section 20b notices for works or services that may need to be deferred., • Delivering a customer-centric service to service charge payers, dealing with their written observations, resolving customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction., • Supporting the building and embedding of the systems and processes required to support the delivery of Section 20 consultation., • Work with the Section 20 Consultation Manager on preparing monthly, quarterly and annual information and reports., • Experienced of legal aspects of leasehold law and regulations, especially as it relates to Section 20 and 20b notices., • Strong organisational skills, able to control and deliver a range of tasks to meet deadlines., • Ability to work effectively with a range of different stakeholders whilst maintaining customer service excellence., • Excellent communication skills (written and oral). Closing Date : Friday 12th September 2025 at 23:59 Interviews: W/C 29th September 2025 Please note, we reserve the right to close the advert early if we receive a suitable number of applications. Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

About the Role As Head of Property Services, you will provide strategic direction and leadership, turning our ambitious Housing Strategy into reality. You’ll be responsible for developing the service, achieving business goals, and utilising resources efficiently. Salary £61,000 per year Main Responsibilities • Lead and inspire the Property Services Team, ensuring high standards in reactive and planned maintenance, repairs, asset modernisation, and improvement projects for residents’ homes., • Ensure all operational activities meet regulatory requirements, with a focus on consumer standards., • Promote a culture of value for money, customer focus, and innovation, delivering services within budget and achieving operational efficiencies., • Manage both direct delivery and commissioned services, including care sites and external contracts., • Oversee modern procurement methods and legal compliance, preparing a rolling 5-year procurement programme to maximise social value., • Support and implement the asset management strategy, leading annual improvement programmes., • Engage proactively with residents and customers, gathering feedback and fostering continuous improvement., • Empower and develop direct reports and teams to achieve their best in line with organisational values and behaviours., • Collaborate on strategic objectives, annual reports, and business plans, compiling committee and board reports for property activity., • Support regulatory compliance, health and safety standards, and quality assurance in partnership with cross-functional teams., • Lead property team budget setting, monitoring expenditure, and implementing effective financial control measures., • Develop and implement new policies, procedures, and initiatives in line with sector best practice and regulatory compliance., • Analyse financial and performance data to drive service improvement and efficiency. · Extensive experience in staff leadership and management. · Strong financial management and budgetary control skills. · Formal built environment qualification (e.g., RICS). · Exceptional written and verbal communication skills, with a talent for motivating teams and driving cultural change. · Excellent analytical skills to support service improvement. · Proven experience in regulatory compliance within the housing sector, especially in construction, maintenance, and improvement. · Experience in commissioning and procuring contractors, with knowledge of legislative requirements and multi-year procurement programmes. · Outstanding organisational and collaborative abilities, able to manage competing priorities. · Expertise in developing asset investment plans that reflect resident aspirations and organisational feedback. · Track record of service improvement and organisational development. · Advanced IT skills, including proficiency in Microsoft Office and identification of business opportunities through digital solutions. · Strategic mindset with an ability to drive service developments aligned to organisational values. · Comprehensive understanding of compliance requirements in the housing association sector. · Relevant management qualification. · Experience working within the social housing sector and leading teams in direct services organisations. · Knowledge of repair and asset databases. If you’re ready to deliver innovative solutions and make a meaningful difference in the lives of residents, we’d love to hear from you. Apply today by sending your CV to or contact 07712653652 for a confidential discussion.

Job Purpose To deliver high-quality tenancy and property management to residents.Work alongside residents and be an advocate on their behalf within the organisation to support excellent service delivery and improve customer satisfaction.To assist with property maintenance, handling day-to-day repai

Customer Experience - AI Lead Our client is seeking an AI Lead to drive innovation and automation within the customer experience function. This is an exciting opportunity to shape how AI transforms support operations and user interactions at scale. Key Responsibilities • Leverage insights from data - Dive into customer conversations to uncover common queries, top contact categories, and pain points, using these insights to streamline processes and reduce inbound volume., • Set and measure success metrics - Define and monitor KPIs such as AI involvement, resolution and deflection rates, and customer satisfaction scores to ensure tangible impact., • Lead the AI roadmap - Take ownership from identifying opportunities through to implementation and ongoing iteration, delivering automation that boosts efficiency and enhances the customer journey., • 4+ years of experience in product, operations, consulting, or engineering, ideally gained in a high-growth startup or scale-up., • A track record of successfully leading AI or automation initiatives in a customer support setting., • Strong technical knowledge of CX-focused AI platforms (eg, Intercom, Zendesk AI, Zapier), with the ability to collaborate seamlessly with product, engineering, and data teams., • Experience designing and rolling out self-service solutions such as help centres, chatbots, or trigger-based automations., • Strong analytical skills, with the ability to turn performance data and trends into practical, impactful improvements., • Excellent communication and stakeholder management skills, with the ability to explain strategy clearly and persuasively., • Formal AI-related qualifications or certifications (eg, ML, NLP, prompt engineering).

Head of Customer Support Location: Feltham Salary: £48,000 - £55,000 Full-Time Are you passionate about delivering exceptional customer experiences and leading high-performing teams? This is an exciting opportunity to take ownership of customer operations and drive service excellence.

Data Centre Technician - Up to £45,000 Location: West London Shift Pattern: Tuesday to Friday - 13:00-21:00 and Saturdays 09:00-17:00 My client is seeking a Data Centre Technician to join a fast-growing, forward-thinking tech team, delivering high-impact services across multiple UK data centre sites. Key Responsibilities: • Complex cable management and structured cabling., • Racking, stacking, and patching of Servers and Switches., • Supporting a range of hardware and peripherals., • Troubleshooting issues and documenting tasks clearly., • Following and improving established operational processes., • Supporting the deployment and operation of high-availability infrastructure., • Hands-on experience in data centre environments., • Strong technical and problem-solving abilities., • Good knowledge of hardware support and infrastructure., • Excellent communication and customer service skills. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. Maintenance Caretaker Lilian Knowles House, London - E1 £29,746 - £31,312 per annum 40 hours per week - Monday to Friday, 8:30am - 17:30pm We have an opportunity for a Maintenance Caretaker to join our Accommodation Management team which consists of 10 people, based at Lilian Knowles House in London. This role sits within Sanctuary Students which provides accommodation nationally. The role of Maintenance Caretaker will include: • Reacting to maintenance duties across the site, undertaking repairs and reporting issues which require specialist attention, • Undertaking building checks and audits to maintain a safe and secure environment in line with health and safety requirements, • Carrying out routine works and providing accurate and timely information on progress, • Maintaining an adequate supply of stock and replenishing as appropriate, • Experience within a caretaking or cleaning role is essential, • Practical skills in identifying and/or carrying out standard repairs, • Working knowledge of health and safety, • Good communication skills allowing you to provide great customer service Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: • 25 days leave rising to a maximum of 30 days (plus public holidays), • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work Scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools, • Employee recognition scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Human Resources Internship programme? Barclays is a people-focused organisation, and Human Resources (HR) is the team that makes sure all our 100,000 employees have the opportunity to grow, develop and get the most from their careers. As a global function within the bank, HR is dedicated to making Barclays a great place to work by placing colleague experience at the heart of everything we do. As part of HR, you'll be at the heart of our business success. Whether you're recruiting top talent, promoting an inclusive culture or making sure our rewards are fair, imaginative and motivating, your work will have a real impact. You might use data on our workforce and business to make informed decisions about HR products and services, or design and implement policies to support our colleagues. You could be driving the key milestones of the employee journey, such as performance management and promotions. Throughout, you'll have opportunities to learn from experts, work across geographic and divisional boundaries, and contribute to policies that influence the financial services industry as a whole. To be considered for this opportunity, you must be in your penultimate or final year of university. Ideally, you'll also bring strong problem-solving skills and a genuine passion for building relationships-qualities that help you thrive in dynamic, team-driven environments. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the human resources division through Provision of insights and expertise that help more senior colleagues make informed decisions. Also support the development of new products and services in addition to identification of new market opportunities. Accountabilities • Execution of small research projects to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with relevant leaders to implement research findings., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Participation in the identification of opportunities, development of business cases and the deployment and launch of new products and services for human resources., • Management of client relationships and provision of customer service support to clients and customers responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for human resources., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise., • Thorough understanding of the underlying principles and concepts within the area of expertise., • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Develop your career starting out as a Client Service Representative to act as the first line of support for our valued clients. Customer-Focused? Problem Solver? Thrive in a Fast-Paced Role? Are you passionate about delivering first-class customer service and building strong client relationships? D

In this critical role, you will work closely with senior operational leaders to ensure that all sites consistently meet and uphold the highest standards in food safety, health & safety, customer service, and legal compliance. You will also support new restaurant openings by embedding a strong cultur

OUTSIDE IR35 - ASAP START - 6 MONTH INITIAL CONTRACT - HYBRID WORK (2/3 DAYS ON SITE - WEST LONDON) EDI Expertise & Support • Manage and troubleshoot EDI-related issues such as mapping, translation errors, and partner setup, • Ensure smooth data exchange using protocols like AS2 and VANs, • Collaborate with EDI service partners to maintain system integrity, • Deliver training and presentations to build EDI capability across the business, • Own and resolve IT support tickets using an ITSM platform, ensuring accurate documentation, • Proactively manage service queues and reduce backlog, • Prioritise tasks based on urgency and business impact, • Analyse service data to identify trends and recommend improvements, • Build strong relationships with internal departments and external partners, • Act as a consultative partner to project teams, contributing technical insights, • Facilitate forums and discussions to share learnings and drive accountability, • Help shape and execute EDI strategies, policies, and action plans, • Identify opportunities for system and process improvements, • Contribute to evolving support models with a flexible, growth-oriented mindset, • Generate reports from service data to monitor performance and identify bottlenecks, • Use insights to drive process optimisation and service enhancements, • Maintain a feedback loop with stakeholders to refine support practices, • Support a culture of learning and improvement through documentation and training

Casualty Senior Claims Specialist | London Market insurer | London/Hybrid | 6 Month Contract - Inside IR35 (£700 - 800 per day) Our Client, a leading provider of innovative commercial claims solutions, is looking for a skilled and dedicated Casualty Senior Claims Specialist to join their dynamic team on a contract basis in London. This role plays a crucial part in handling and resolving claims efficiently and fairly while ensuring exceptional customer service. Responsibilities: • Handle a variety of Casualty claims from initiation to resolution, • Investigate policy coverage, liability, and quantum, • Set and review reserves and strategies throughout the claim life cycle, • Collaborate with internal and external stakeholders, • Maintain thorough file records and uphold excellent client service standards, • Support internal audit and reporting requirements, • Extensive experience in Casualty classes within the London Market, • Advanced knowledge of claims handling practices and concepts, • Familiarity with regulatory and legal requirements, • Strong communication, negotiation, and decision-making skills, • Ability to adapt to a changing environment and identify market trends If you have the required skills and experience for this exciting opportunity, we invite you to submit your CV today. For more information, please contact Raj

Logistics & Customer Service Assistant - Key Responsibilities. Respond to customer inquiries professionally and promptly, ensuring accurate and appropriate responses—either directly or by liaising with relevant departments. The role’s main aim is to support the daily logistics operations and

Support Collections Manager in all collections activities within company policy guidelines and as directed by Senior Manager. Previous arrears or collections experience is essential as are excellent customer service skills. Well established and based in central London they are looking to recruit a C

They are looking for an experienced Field Service Engineer to provide onsite customer support to their range of heavy plant machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections. PLEASE ONLY APPLY

Business Development and Capture Manager, salary up to £85K UK CITIZENSHIP REQUIRED, UK-Security Check (SC) will be gained Hybrid London, Piccadily or Cheltenham with travel 25% of the time Our global client are specialists in their field of military, defence and cyber solutions and their work is critical to the security of the world we live in today. They require an experienced Business Development and Capture Manager to support a surge in opportunities and growth. This role reports directly into the Head of Business Development (Cyber & Intelligence) and will support them by leading the identification, qualification, development and execution of capture strategies, building relationships and capturing new business opportunities as directed. What you'll be doing: • Support the Head of Business Development (Cyber & Intelligence) to effectively and efficiently identify, qualify, develop and execute capture strategies to secure new business., • Drive all elements of Business Development and Capture Management pertaining to the assigned opportunities/pursuits, including taking these opportunities through appropriate internal gate review processes., • Work across all functions to develop and execute a compelling cost-effective capture plan for specific opportunities, including working with the Business Operations to plan resource needs and execute/control expenditures, • Establish business cases to justify investments focused upon improving Pwin of opportunities, whilst maximising returns and securing sustainable viable business., • Develop effective collaborations with a range of industrial partners to further increase the Pwin of specific opportunities., • Deliver and contribute to regular and effective new business and pipeline reviews, • Support the Head of BD in providing leadership and support across all aspects of the Business Acquisition Process as directed including:, • Engage in or Lead pursuit qualification and maturation (customer contact), • Lead/Participate in capture and proposal activity, • Contribute to growth strategy development, • Act as Capture Manager on specific and typically more strategic opportunities, • A minimum of 5 years of experience in product, system. service and solution business development and selling within the defence, security and government related industry, • Exceptional track record of identifying, qualifying and then securing new business opportunities., • Proven ability to develop and execute successful and compelling capture plans, • Specific Capture training such as Shipley Associates Business Development is preferred, • Flexible and hybrid working options, • Compressed working schedule, • Private health care

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. General Assistant Cleaner Lilian Knowles House, London, E1 £13.43 per hour 35 hours per week We are currently looking for an enthusiastic and self-motivated individual to join our team as a General Assistant Cleaner based at Lilian Knowles House in London. You will be responsible for providing a high-quality cleaning and domestic service in the student accommodation, maintaining a clean and friendly environment at all times. During term time your duties will include the cleaning of communal areas, cleaning of the kitchens within the flats and rubbish disposal. During move-out/move-in periods, you will assist with clearing the vacant flats and preparing the rooms for the new students' arrival. The role of General Assistant Cleaner will include: • Providing high quality cleaning services of the premises including kitchens, bedrooms and communal areas, • Preparing rooms for vacation guests - clearing, cleaning and bedmaking, • Being a friendly face around site that can signpost students to the office for help, • Identifying and reporting any hazards and faults to ensure a safe environment is maintained, • Keeping inventory of cleaning stock and informing your team leader if stock is low, • Previous general cleaning or housekeeping experience is essential, • Ability to work on own initiative and with fast changing requirements, • Previous experience of working to deadlines and prioritising workloads, • Basic practical experience in operating cleaning machinery, • Excellent customer service and communication skills, • Working knowledge of Health and Safety regulations, • Understanding of written instructions and how to maintain simple written logs Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering: • 25 days leave plus public holidays (pro rata), • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Housekeeping, Healthcare

As the Service Contract Manager, you will also be supporting the customer to ensure that the service and support they receive from our , matches their expectations, and to evolve the contract to fulfil the customers' needs. As a Service Contract Manager, your main focus is to maintain service levels

This role is part of the Regimental Headquarters for the Royal Regiment of Fusiliers (FUSILIERS) as the Assistant Regimental Secretary with responsibility for the lead on financial matters.You will be working as part of a friendly, professional team in a busy but rewarding environment. Key responsibilities: Welfare: • Assume responsibility for the Regimental database Subscriber Customer Relationship Manager (SCRM), ensuring all legacy records are on a single system. Act as the Data Protection Assistant ensuring compliance with General Data Protection Regulations. You will manage the One Days' Pay Scheme (ODPS) or Charitable giving, ensuring maximum participation from the serving members of the Regiment. You will use SCRM to manage the ODPS., • Act as Finance Director for the Regimental Charities. Your responsibilities will include day to management of the accounts, including bookkeeping, paying bills and prudent management of the bank accounts. You will act as Regimental liaison to the appointed fund manager, and maintain close liaison with the Regimental Investment Committee, and the Regimental Council. You will prepare management reports for Trustees and Regimental Council members as required., • Manage and maintain the ongoing commercial relationships with Regimental suppliers, including Ammo & Co, Allegr, Sarasin and other suppliers., • Where outside organisations provide grants, or opportunities for grants, take the lead in applying for and justifying the use of any granted funds., • Keep up to date with the latest Charities Commission governance guidance, and act as adviser to the Trustees. This will include keeping all governance policies up to date and ensuring that the Charity is compliant with all extant direction., • Be prepared to deputise for Regimental Secretary, which will require a broad knowledge of the Regiment and Regimental affairs, and its connections with wider society, including Livery Companies. Represent the Regiment at events as required, which may involve weekend work., • Encourage the efficient use of RHQ resources, and act as line manager as required. You will be required to organise the annual Officers Cocktail Party, as well as the annual Officers Dinner and other Regimental events as required. Person specification Essential skills required: • Demonstrable experience of business management, including managing a budget, • Must be able to make sensible and practical decisions, • The desire and motivation to get things done, • Capable, resourceful, and highly organised who can manage competing priorities while maintaining a focus on desired business outcomes, • Excellent communication skills and a strong background in building consensus and commitment of Stakeholder groups both within and across organisations, • Ability to engage with a diverse range of stakeholders at all levels of seniority, with experience of building and maintaining a positive professional network, • Enjoys working in a close knit team and getting stuck in, • Confidence and agility to operate in a fast-changing environment, • Able to prioritise workload to take account of changing circumstances, with minimal direction, as well as organise and co-ordinate activity across internal and external stakeholders to realise a common purpose We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Leadership, • Working Together Benefits Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: • 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service, • Highly competitive pension scheme, • Personal and professional development of skills, • Alternative working patterns for many roles, • Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle., • Enhanced parental and adoption leave, • 6 days special leave per year which can be used for volunteering activities A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. At application stage you will be assessed against the following: • Personal Statement - 500 words highlighting the knowledge, skills and experience that you possess and that is relevant to the requirements of this position, • CV, • Behaviours, • Leadership At interview stage you will be assessed against the following: • Behaviours, • Delivering at Pace, • Leadership Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : James Denny Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: . Attachments 20240307-ArmyTLB doc Opens in new window (pdf, 3932kB) EXTERNAL PACK Opens in new window (pdf, 1562kB) Candidate Information updated Opens in new window (docx, 31kB)

Monday to Friday 12:00pm to 20:00pm. You will have the responsibility of delivering the highest levels of customer service to all residents, guests, contractors, and the clients, as the primary contact for the residents you will be on hand to provide the support they need at the place they call hom

You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the

You’ll support the Store Manager to keep the store running smoothly, hit sales targets, and deliver top-notch customer service. You’ll also step in to lead the team when the Store Manager isn’t around, ensuring the store stays organised, professional, and welcoming for customers and staff alik

Revenues and Benefits Customer Service Officer. To provide a comprehensive and in-depth telephone service for council tax and housing benefit/ council tax support enquiries. To ensure that all contacts receive a good customer experience, in a professional, timely and courteous manner always.

Provide top-tier customer service and support throughout the recruitment journey for both clients and candidates. Oversee the complete recruitment cycle, from advertising roles to screening applications, conducting interviews, and negotiating offers. What We're Looking For: Proven recruitment s

Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure exce

In this role, the successful Auto Electrician Service Manager would be responsible for overseeing and supporting field-based engineers working across customer sites providing real-time solutions to site issues and engineer queries. Oversee and support field-base engineers.

You'll provide 1st line technical support and occasionally 2nd and 3rd line support, for internal teams and partners. Private medical cover, wellbeing support, and onsite gym. We're seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established fina

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Mode Search is proud to be partnering with a Luxury Fashion Brand to support them in hiring a Customer Operations Supervisor. A prestigious global luxury fashion house is seeking a. Minimum 5 years’ experience in a customer-facing operations or service coordination role, ideally within luxury

Customer Service Specialist Catford £28,000 5x days on site Two month temporary role We're looking for several Customer Service temps to support with a project for our client who is one of the leading providers of parking enforcement services. This is a fantastic opportunity for a C

Join us as a Principal Engineer for CIAM at Barclays, where you will support the acceleration of a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: • Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and resilient IAM solutions for large corporate organisations., • Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management, • Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development., • Strong working knowledge of Site Reliability Engineering principles, • Experience in DevSecOps - knowledge of Product Operating Model, • Knowledge of Infrastructure as a Code tooling (Chef is essential, Ansible is a plus), containerization, • knowledge of authentication and biometric system design is highly desired. This role will be based out of our London office. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities • Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence., • Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps., • Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives., • Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization., • Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

Job Title: HGV Class 1 Trunking - Heathrow, Hounslow Contract: Part Time / Permanent Salary: £37,500 - £40,000 per annum based on experience. About Us: We are leading equal-opportunity employer specializing in providing exceptional middle-mile services to renowned brands. Our commitment to excellence has propelled our business forward, mirroring the growth of our esteemed clientele. We take pride in fostering a diverse and knowledgeable workforce dedicated to delivering customer-centric services within a safe and supportive environment. Position Overview: Overtime Available Holiday / Sick pay included Workplace pension Permanent Role 12 hours Shifts New Tractors Unit Traction Only (Between Distribution Centres); Drop and Swap Trailers Full PPE Weekly Pay ** Flexible Working Hours Location: London – Hounslow We are seeking energetic, customer-focused, and safety-conscious Drivers to join our team as HGV Class 1 Operating: 5/6 days Per Week between Sunday to Saturday, this role offers long-term training and support as part of our commitment to company growth. Job Description: As an integral part of our team, the HGV Class 1 will ensure the safe and timely transportation of goods across the UK. This full-time position offers a competitive salary package. Benefits: Competitive salary of £ 37,500 - £40,000 per annum based on experience. Comprehensive pension scheme and benefits package. Opportunities for career advancement and professional development. Supportive and inclusive work environment. Consistent, regular work. 28 days paid holidays. Workplace pension scheme. Weekly payroll with direct deposit. State-of-the-art equipment with full safety technology. Driver training provided. Responsibilities: Safely operate and manoeuvre an HGV Class 1 vehicle in compliance with regulations and company policies. Transport goods between locations, adhering to delivery schedules and deadlines. Conduct vehicle inspections and report maintenance issues promptly. Maintain accurate records of deliveries and hours worked. Adhere to health and safety guidelines at all times. Communicate effectively with management, dispatchers, and customers. Utilize navigation systems to plan efficient routes. Adhere to driving regulations regarding rest periods and driving hours. Maintain professionalism when interacting with clients and the public. Flexibility to work varying shifts, including nights and weekends. Requirements: Valid HGV Class 1 (C+E) driving licence. Driver Certificate of Professional Competence (CPC). Digital Tachograph Card. Minimum one year of experience as an HGV Class 1 driver. Excellent driving record with no more than 6 points on licence. Strong knowledge of UK road regulations. Ability to work independently and as part of a team. Good communication skills. Physically fit for long-haul driving. Willingness to work nights, weekends, and overtime. If you meet these requirements and seek a challenging and rewarding career as an HGV Class 1 Trucking, we invite you to apply today and become an integral part of our success in delivering exceptional service to our customers. Join our team and embark on a journey of professional growth and fulfilment. XtraMile-UK is an equal-opportunity service provider. We are a fair and ethical company, considering all applications. We do not and shall not discriminate on the basis of race, colour, religion (creed), gender expressing, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations and we will take affirmative action measures to ensure against discrimination in the selection of contractors. We passionately believe that resourcing a diverse workforce is central to our success, and we make engagement decisions based on your experience, skills and suitability for the role. We keenly support our ex-forces and emergency services personnel, so come and join our team.

French speaking Customer Service Advisor. Previous experience in customer service and/or sales support - Essential. To provide excellent customer service and administrative support.

One of our highly successful and leading businesses, Mortgage Theory Ltd are currently seeking a Mortgage & Protection Adviser to join their team on a Self-Employed basis. The company recognise the importance of flexible working providing their staff the option to work from home. The company takes great pride in their honest and professional approach to services they provide to customers and have been awarded VouchedFor Top Rated Advice Firm 2022 & 2024, they have also been awarding Most Reputable Mortgage Adviser - North London 2023 and North London’s Mortgage & Protection Advisory Firm of the Year 2024. Skills: • CeMAP or relevant Mortgage Qualification, • A positive attitude and excellent team communication, • Client-orientated with high customer service skills and communication, • The ability to explain complex information clearly and simply, • Minimum 2-3 years experience of delivering Mortgage & Protection advice, • Most of our advisers deliver advice remotely throughout the UK, • The ability to work from home/own office, • Exceptional organisation skills Benefits: Uncapped income potential, with expected income £50,000+ pa. dependent on performance • Working with a well-established, professional, forward-looking company, • 100% Flexible Working – work from home/own office, • Ongoing business development support and training, • Some leads supplied – Client bank required, • Competitive revenue share Your duties will usually include: • Meeting performance targets, • Ability to prospect and organise meetings, • Fact-find effectively to establish the client’s current finances and future aspirations., • Provide high quality professional mortgage advice and explain different types of mortgages available, • Explain required insurance and protection products so that clients can make informed choices., • Communicate effectively at all levels, • Ensure all regulatory documentation completed within the required timescale, • Keep up to date with new mortgage and protection products and changes in mortgage regulation, • Maintain generic knowledge of the Financial Services industry and knowledge that is deemed necessary, • Embrace company values and promote them effectively alongside the brand. Key Words: Interpersonal Skills, Mortgage Planning, Protection, Client Orientation, Financial Goals & Opportunities, Business, Helping Clients, Customer Relations, Ambitious, Friendly, CeMap

Graduate AI Customer Success Associate Location: Hybrid (3 days per week in London-based office) Salary: £30,000 – £38,000 (depending on experience) What We Are SOFI is a groundbreaking AI platform designed to transcribe, notarize, and analyse meetings within the financial services industry, providing detailed insights tailored to user requirements. Our goal is to make financial meetings smarter, clearer, and more productive. SOFI is ‘Meetings Reimagined’. Role Summary This is a full-time, entry-level role for a Graduate AI Customer Success Associate. You’ll play a vital part in ensuring client success and satisfaction, supporting users, and helping to build long-term engagement. You’ll also analyse customer interactions and feedback to help improve the product experience. You’ll work closely with the Customer Success Manager to handle client queries, encourage product adoption, and deliver exceptional service. Over time, you’ll have the opportunity to manage a small portfolio of your own clients (typically 1–2 advisers), while the CS Manager focuses on medium and large accounts. This role is a great pathway into a future Customer Success Manager position. What You’ll Do • Client Support: Manage support queries through email, workshops, incoming, and outgoing calls, ensuring exceptional client experiences., • Custom Report Management: Support the creation and refinement of custom report outputs in collaboration with the CS Manager., • Usage Monitoring and Improvement: Help monitor client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success., • Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions., • Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews., • Support Queries: Monitor incoming support queries, ensuring timely resolution and clear communication back to clients., • New Features and Releases: Support testing of new SOFI features, ensuring clients are informed and trained on new functionalities., • Guides and Videos: Assist in creating, updating, and enhancing client guides, support documentation, and training videos to support client self-service. Who You Are • Proactive, friendly, and client-focused, • Organised, detail-oriented, and capable of multitasking, • Excellent communication and interpersonal skills, • Comfortable working with data, reports, and digital platforms, • Enthusiastic about technology, particularly AI and SaaS solutions, • A team player eager to contribute to company growth and client satisfaction Ideal Candidate This role is ideal for recent university graduates or individuals looking to start a career in Customer Success. Previous support experience in customer-facing roles is welcome but not essential, as comprehensive training and support will be provided. Qualifications • A minimum of a 2:1 undergraduate degree (or equivalent) from a recognised university, • Experience in customer service, client support, or account coordination is beneficial but not essential, • Strong organisational and problem-solving skills, • Proficient in Microsoft Office, CRM systems, and data management tools (training provided), • Previous experience in a SaaS or tech environment is advantageous but not required, • Ability to quickly learn and adapt to new technology platforms What We Offer • Competitive salary: £30,000 – £38,000 (depending on experience), • Opportunities for career growth, including progression into a Customer Success Manager role, • 25 days annual leave, including an extra day off for your birthday, • Comprehensive medical and dental insurance, • Critical illness cover, • 9% company pension contributions (with a minimum 4% employee contribution), • A supportive, collaborative, and innovative work environment Apply Now Join our client-centric team and help redefine the financial services industry with SOFI. If you’re ready to build your career in tech and customer success, we’d love to hear from you.

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You’ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you’ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team’s success. They are all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you’ll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you’re ready to bring your expertise to a place that values your growth and development, our client would love to hear from you! Benefits of working for Our Client: • A competitive salary, • Training opportunities set out with a clear training structure, • Progressive working environment with access to voice your opinions to decision makers, • 25 days holiday plus bank holidays, • Your birthday off, • Flexi health plan cover and access to a range of Health Benefits, • IT Purchasing Scheme, • Company Pension, • An active Social Committee who plans monthly competitions and events, • A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: • Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems., • Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements., • Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference., • Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations., • Technical Documentation: Create and maintain comprehensive documentation., • Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software., • Training and Mentoring: Provide guidance and support to Junior Engineers and support staff., • On Call: There is an expectation to be on call once a month. Your Previous Experience: • Microsoft Windows desktop and server configuration and support experience., • Microsoft Exchange On Prem and Online configuration and support experience., • Terminal server environment configuration and support experience (Citrix, AVD, RDS)., • Active Directory configuration and administration., • Strong knowledge and understanding of Group Policy., • Strong general networking skills (CLI, Subnetting, NAT)., • Good understanding of DNS., • Router configuration and support experience (Cisco, HP, Draytek)., • Firewall configuration and support experience (Watchguard, SonicWALL)., • HP ProLiant and Dell PowerEdge Server Hardware support experience., • VMware and Hyper V support experience (VCP an advantage)., • Storage technologies (NAS, NetApps, Synology)., • Strong understanding of Office 365., • Strong understanding of Microsoft Azure., • Strong understanding of Microsoft Intune., • Strong understanding of SSL Certificates. Essential Skills: • Excellent communication skills, • Organisational skills, • Results driven with a proven track record, • Team player, • Self-motivated and proactive, • Ability to be resilient and to work under pressure Apply today.

Field Sales Representative Location: London – Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isn’t your typical door-to-door role. Their people’s success speaks for itself. • 100% of agents who hit target earnt average commission over £2.2k., • 50% of agents who hit target in February earnt average commission over £3.4k. They’re London’s largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they build, own and operate their dedicated fibre optic network and install it directly into the home, meaning they can deliver a super-fast connection at prices the national providers find hard to beat. They’re a relatively new company to the market, but since establishment: • They’re the only broadband provider on the market offering residential speeds up to 3,000 Mbps., • Their network covers over 1.3 million properties in London, which is more than one third of homes in the UK’s capital city., • They have over 800,000 properties under wayleave agreement and are currently working in partnership with more than 200 of London’s biggest landlords. You need to be passionate and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they haven’t mentioned experience yet? If you have some, great. If not, they can help with that. What you’ll be selling: The best product, with the best service and lowest prices in the market. They’re the UK’s No. 1 internet provider with an Excellent 4.5 out of 5 as rated by customers on Trustpilot. Think how much commission you can earn when selling the best-in-class products! What you’ll be up to: Visiting potential customers door-to-door. You know what goes with that – engaging, explaining and delivering exceptional customer experience. You’ll be the face of the company, closing new opportunities. Sharing tips and working with your team to develop sales techniques, you’ll also be there for new members of the team when they join – like they said, they’re growing fast! What’s in it for you? • Almost unlimited earning potential on top of your competitive base salary., • Double bubble commission for all sales over target. Further commission for applicable direct web sales., • Opportunities to progress., • 25-28 days’ holiday (the longer you stay, the more you get). An extra day off for your birthday., • Two days to volunteer., • Plenty of discounts and perks. What happens next: You’ve done your bit so sit back and relax, they will review your application and come back to you. If they think you’re not quite right for the role you have applied for but may be a better fit for another, they’ll definitely let you know. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application. They are an Armed Forces friendly organisation. They are an equal opportunities employer that values diversity in their team, they welcome applications from all backgrounds.

We have a fantastic opportunity for a Fluent German Relocation professional to join our client in London. As the Relocation Specialist, you will be responsible for the end-to-end coordination of global relocation services to corporate clients. Working closely with internal European teams and external corporate clients, you will be responsible for ensuring a smooth relocation process, adherence to compliance and regulations, and exceptional client service standards. This position demands exceptional organisational skills and the ability to communicate effectively in both English and French. What does the Relocation Specialist role include: • Act as a subject matter expert for relocation-related services to corporate clients and their relocating employees., • Manage each relocation employee case from start to finish, including the full delivery of their relocation needs assessments and induction calls., • Build and foster professional relationships with clients and their employees., • Coordinating global mobility services such as destination services, move management, and immigration services., • Support supply chains to ensure high client satisfaction throughout the process., • Attend meetings with the corporate client and their HR members when required., • Communicate effectively in both English and French. Required Skills • Proven experience in relocation or global mobility is essential., • A customer-centric mindset with strong communication skills., • Excellent multitasking ability and a keen eye for detail., • Commercial awareness and financial understanding., • Fluency in both German and English is required., • Proficiency in German is a plus, but not essential., • Advanced IT skills, including MS Office (Outlook, Word, Excel). Pay range and compensation package - Flexible working arrangements: Hybrid working available. Permanent, full-time employment contract. Comprehensive onboarding programme. Opportunity to work with an international team in a dynamic global environment. Career growth and development opportunities. A modern, open, and agile working environment.

Senior Administrator Salary - circa £45,000 negotiable + Bonus and Benefits Location – Hybrid working pattern in Knightsbridge Hours - Full time An excellent opportunity has arisen for a highly professional Senior Administrator to join a St. James’s Place Partner Practice based in London. Through a carefully structured process, you will be supporting clients to create strategies to realise the short and long term financial goals and objectives they want to achieve throughout their lifetime, like saving for retirement, buying a home, paying for education or growing wealth. The Role: Senior Administrator You will have overall responsibility for managing the work generated by one Advisor and providing ongoing top-level support, which will include some Technical Administration. The role is varied and interesting, as you will be providing a high level of administrative support while maintaining an excellent level of customer service to clients including: • Managing the Partners diary, client meetings, client reviews and the processing of all business through the Practice., • Being first point of contact for clients and third parties dealing with both general and technical enquiries, • Setting up clients' annual reviews and producing and collating key data, preparing relevant Illustrations, projections and valuations, including any compliance documentation, • Responsibility for managing Salesforce and keeping all client details up to date, • Submitting and progressing post review actions such as fund switches, withdrawals, drawdowns, and changes to contribution portfolios, • Tracking the Business Pipeline, providing regular updates to the Partner and Clients, always ensuring seamless communication The Person: Senior Administrator To be the ideal candidate for this role you will need: • Senior administration experience within a St. James’s Place Partner Practice and good all-round knowledge which you are looking to expand and develop., • An understanding of Investments, Pensions, and other financial planning products, • Experience of producing high quality client correspondence including review letters and draft suitability Reports, • Experience of managing workflow, systems and procedures, • Experience of Salesforce client management system, • Experience of managing client accounts with a natural flair for building rapport and effective working relationships, • Experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) SJP has funds under management in excess of £198.5bn. This business is well established and highly successful. Please note that this SJP Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.