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The successful candidate will provide vital administrative support in the Technical Support Team, interacting with customers and managing applications. A local government authority in Welwyn Garden City is looking for a Technical Support Administrator. Benefits include 25 days annual leave, a pensio

Our client is an International logistics provider that offers bespoke solutions for art handling, installation and art transport. A trusted partner to leading artists, commercial galleries, collectors, and public museums worldwide. The company are renowned for fantastic training, development of their staff via inhouse and external training courses and offer great support across the company for all members of staff. They are now looking to for HGV Divers to join their busy team based in Hertfordshire. You will be accountable for packing and transportation of works of art - in all shapes and sizes, along with other high-value items. You will get involved in specialist work including the installation of art, sculptures, etc and, not to mention, a fair amount of heavy lifting. You will also be responsible for collection and delivery runs throughout, including driving to and from sites across, the UK and Europe. This represents an outstanding opportunity to join the Fine Art Logistics Industry, a truly niche and exciting space to work in. Our client offers Industry leading training in all forms of Art handling and transportation. If you are hardworking, looking to learn an exceptional skill set, and are looking for a role that entails more than A-B driving – this could be the challenge you have been searching for. Key Responsibilities: • Assist in art handling, packing, installation, movement, and transport including driving to and from sites across the UK and Europe., • Carry out all tasks and projects as defined on the daily work schedule and complete all paperwork to high standards., • Operate all company vehicles to DVSA and DfT standards., • Maintaining the cleanliness of all vehicles used., • Conduct daily walk-around checks, record and report any defects to Transport Manager., • Maintain security of vehicles, cargo and the company premises and property at all times., • Represent the business to the highest standard when working on-site within the client’s premises, adhere to all local site rules and carry out tasks with respect to the client’s property and privacy., • Provide excellent service to our clients and partners - such as crane hire, security escorts and scaffolding companies., • Remain confidential regarding projects and work., • Continue to develop professional and technical knowledge by attending workshops, and training sessions., • Mentor trainee technicians, sharing experience and knowledge to allow the company to build the next generation., • Maintain a high level of customer service, develop relationships, and manage client expectations., • Work collaboratively with all operational departments in the business including Projects, Shipping, Customs and Warehouse teams., • Demonstrate a culture of safe working at all times, and read and act within any risk assessment provided to avoid endangering others and the art., • Ensuring Health & Safety is in line with company guidelines and legislation., • Ad-hoc tasks outside of the general scope of work. Essential Skills: • Hold a current UK driving license, Class 2 or Class 1, Cat B as a minimum. Cat C or C+E or the willingness to achieve., • Experience in handling specialist, valuable and/or fragile items., • Excellent communication skills with a strong focus on customer service., • Available to work away within the UK and abroad and undertake any nights out in cab or hotel accommodation., • Strong written, verbal communication and numeracy skills., • Demonstrate an excellent attention to detail., • Team player and the ability to work on own initiative., • Problem solver and an ability to see where processes can be improved., • Excellent analytical skills and ability to demonstrate a high level of accuracy., • Ability to plan workload and be reactive when required., • Exceptionally organised, methodical and detail oriented., • Customer Centric

Job Title – Customer Service Administrator Salary – £26,000 – £27,500 per annum Location – Welwyn Garden City Contract – Full-time, office-based Overview Our client is recruiting for a Customer Service Administrator & Technical Support to join a supportive and friendly customer service team. This role is ideal for an organised and proactive individual who has technical experience or is keen to learn, as technical support forms a key part of the position. You will provide excellent customer service to corporate (B2B) clients while handling associated administrative tasks. Key Responsibilities Providing phone and email support to corporate clients Handling mobile and fixed-line service enquiries Liaising with suppliers and network providers to resolve technical issues Processing new business requests Supporting internal sales and service teams Updating systems and databases accurately Producing client reports using Excel (training provided) General office administration Skills & Experience Strong communication skills and professional telephone manner Well organised with excellent attention to detail Technical experience or willingness to learn Proactive, reliable, and able to take ownership Comfortable working independently and as part of a team Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Ready to play a key role in a busy, people‑focused HR team? We're looking for a proactive and detail‑driven HR Service Coordinator to help power our HR Shared Services function. If you thrive in a fast‑paced environment and enjoy delivering exceptional support across the full employee lifecycle - from onboarding to data management - this could be the perfect next step for you. This is a 10‑month fixed‑term contract, based at our Hoddesdon office. About our role Acting as the first point of contact for HR queries, providing confident, friendly, and solution‑focused support Managing HR transactions with accuracy, professionalism, and a commitment to great service Maintaining high‑quality employee data and ensuring our processes run smoothly Working collaboratively with colleagues and contributing to continuous improvement across the team About you Strong administrative and customer service skills Solid experience with Microsoft Office and HR/people databases A sharp eye for detail and a flexible, team‑oriented approach Previous HR administration experience or CIPD qualification (desirable, not essential)If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-KP2

This Role: Estate Coordinator Location: Empire House, Bessemer Road, Welwyn Garden City, AL7 1FY Salary Range: £27,886 - £29,353 based on a 37.5hr working week Contract Type: Permanent This is a fantastic opportunity for a customer focused individual to join our Housing Team in managing a mix tenure development which consists of multiple blocks. There are aspects of this role which applicants may find similar to the position of concierge, caretaker, fire warden, facilities person. You will be our face of MTVH on a day-to-day basis providing support to our diverse customer base, whilst ensuring that our internal and external service providers fulfil their duties to a high standard within the building. This role will see you working alongside our Local Housing Managers who are responsible for both our tenants and homeowners. Duties: To provide a high-quality estate management service, ensuring outstanding customer service and delivery across tenures including leaseholder, shared owners and tenants. Be the accountable Officer providing an efficient, co-ordinated, customer focused service that meets local needs and delivers high standards. Proactively work with colleagues, customers and stakeholders to co-ordinate services and maximise customer satisfaction.What you'll need to succeed: We are looking for a motivated individual that wants to make a difference in the community, is enthusiastic, customer focused good at problem solving and enjoys helping people. You must enjoy a challenge and confidently resolve conflict and make difficult decisions using your own initiative. And genuinely care and be confident in your own abilities to drive change. Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential. Experience of working in a social housing setting is preferred but not essential. Strong administrative & IT skills with a focus on attention to detail and accuracy in writing, reporting and numeracy. The ability to plan your day efficiently, be organised and, have a can-do approach to finding solutions and will demonstrate the ability to thrive in collaborating with others to achieve desired outcomes. This post operates within the office hours of 9-5 Monday to Friday. Flexibility will be required due to the nature of this role.To meet our commitment to providing safe, high-quality services to our customers and as part of our onboarding service we will complete a Basic level background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

About the business This is a specialist travel company creating carefully designed, experience‑led tours for a loyal customer base. Products are built with long‑standing partners, strong destination knowledge and a focus on quality rather than volume. The commercial team plays a key role in making sure trips are priced accurately, set up correctly and ready to sell without cutting corners. The role This is a hands‑on, detail‑focused role supporting the Product & Commercial team.This role is Hybrid, with 3 days a week in their picturesque offices. As a Contracts & Pricing Executive, you'll help load tours into the booking system, maintain pricing, manage vouchers and support competitor price checks. It's ideal for someone confident with numbers and data who wants to build commercial experience in the travel sector. Training is provided and you'll work closely with experienced colleagues to learn the ropes. What you'll be doing Loading tour products accurately into the booking system Checking and updating prices in line with guidance Supporting competitor price comparisons Booking excursions and issuing vouchers for trips Making sure products are set up on time and to deadline Keeping product data neat, accurate and consistent Helping improve processes to save time and reduce errors What we're looking for Good numeracy and attention to detail Comfortable working with Excel and data Organised, reliable and able to meet deadlines Clear communicator who asks questions when unsure Some experience in admin, commercial support, pricing or data roles Nice to have (but not essential): Experience in travel or tourism Experience using booking or pricing systems Why this role? Clear entry‑to‑mid level commercial stepping stone Real exposure to pricing, product and live tours Supportive team with structured learning Purpose‑led travel business with long‑term stability Work that directly affects what customers see and buy Benefits include 23 days holiday Hybrid working Pension and additional benefits Potential development and progression opportunities Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Part-Time Credit Control & Accounts Administrator Location: Ware, Hertfordshire Hours: 20-24 hours per week | Flexible part-time (5 mornings / mid-mornings or 4 shorter days) Contract: Permanent Salary: £15,600 - £18,720 per annum (pro rata, dependent on hours & experience) About the Role A friendly, well-established business based near Ware are looking for a reliable and experienced Part-Time Credit Control & Accounts Administrator to support their finance and administration function. This is a varied, hands-on role ideal for someone Key Responsibilities Credit Control ·Managing credit control by telephone and email ·Issuing letters before action and negotiating customer payment plans ·Taking County Court action where required ·Checking and validating customer details on invoices ·Creating and issuing credit card payment links ·Providing administrative support to the sales ledger Purchase Ledger ·Receiving supplier invoices and entering them into Xero, ensuring accuracy against purchase orders and GRNs ·Processing employee expense claims ·Preparing invoices for payment runs ·Reconciling supplier accounts, including NCR invoice reconciliation Administration Support (as required) ·Providing cover for reception ·Answering incoming calls and handling enquiries in line with company training ·Supporting the wider team with general administrative duties About You ·Previous experience in credit control, purchase ledger, or accounts administration ·Confident communicator with a professional telephone manner ·Comfortable using accounting software (Xero experience preferred) ·Highly organised with strong attention to detail ·Reliable, trustworthy, and happy to work independently ·Local to Widford or surrounding areas What's on Offer ·Flexible working hours to suit your lifestyle ·Permanent, part-time stability ·Friendly, supportive working environment ·Varied role with responsibility and autonomy Interested? Apply today to join a welcoming local business where your experience is valued and flexibility is genuinely offered. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data

Continuity Manager An exciting opportunity has arisen for a Continuity Manager to play a key role in supporting weekend operations within a fast-paced fresh produce environment. This role is critical in ensuring high service levels to customers and growers, maintaining stock integrity, and enabling efficient, cost-effective order fulfilment across multiple sites. Reporting into the Head of Operations, the Continuity Manager will act as a central point of coordination over weekends, bringing together planning, data analysis, logistics insight and clear communication to ensure smooth operational continuity into the following week. Key Responsibilities • Partner with commercial and operational teams to understand product positions, risks and opportunities ahead of weekend trading, • Oversee daily orders to maintain optimal stock levels and fair customer service across all sites, • Allocate orders to maximise packhouse and transport efficiency while minimising cost, • Review and challenge grower forecasts and logistics plans to mitigate stock and residency risks, • Coordinate inbound logistics information for imported product where required, • Lead and contribute to weekend planning discussions, including scenario planning and risk mitigation, • Provide clear, confident communication across multiple channels with internal and external stakeholders, • Order & Performance Oversight, • Support order allocation decisions in the best interests of the business, • Remove blockers to ensure timely dispatch of orders, • Maintain forward-looking demand and order tracking tools, • Produce daily summaries covering stock positions, picks versus sales, and over/unders, • Make data-driven recommendations to Sales, Operations and Commercial teams on order management and allocation, • Oversee weekend additions of export and specialist orders, ensuring documentation is prepared accurately and on time, • Ensure adherence to agreed service level and quality splits Supply, Logistics & Efficiency • Maintain understanding of packhouse approvals, capabilities and capacities, • Apply best-practice efficiency principles across seasons (e.g. pallet optimisation, load efficiencies, programming thresholds), • Support the delivery of tangible cost savings across packing and transport, • Contribute to KPI tracking and continuous improvement of allocation and logistics efficiency Skills & Experience • Strong analytical skills with confidence using Microsoft Excel, • Proficient in Microsoft Word and Outlook, • Highly organised, self-motivated and able to work independently, • Excellent communication skills with the confidence to manage demanding stakeholders, • Comfortable working to tight, time-critical deadlines, • Able to balance autonomy with collaborative teamwork This role would suit someone who thrives on responsibility, enjoys problem-solving in real time, and can bring clarity and structure to complex weekend operations. • FTC 1 Year, • Must have a driving Licence, • Wednesday through Sunday with one day in the office (Hertfordshire), • Salary circa £40K plus 6024IR

Finance Manager – (Must be Part or Fully Qualified) Location: Hertford Salary: £45,000 pa Type: Full-time office based, permanent role What you should know about this employer: Well-established, internationally recognised brand with a strong reputation for quality and innovation. The business is entering an exciting phase of growth and is focused on strengthening and scaling its finance function to support this next chapter. Purpose of the role: You’ll play a key role across purchase ledger, sales ledger, banking, VAT and month-end support, working closely with the Finance Assistant, and external accountants, to ensure accurate, timely financial processing. Our client is seeking a Qualified Finance professional who is looking for their next challenge in a forward thinking business, who has big growth plans. An individual who is looking to progress within their career to a potential FC Role in the future. As Finance Manager, your responsibilities will include: Managing the Purchase Ledger supplier set-up and maintenance, query resolution and supplier payment runs Maintaining the Sales Ledger, raising invoices and credits, issuing statements and supporting credit control Completing daily and weekly bank reconciliations across all accounts, including merchant services, petty cash and expenses Preparing and submitting monthly VAT returns under MTD, maintaining clear audit trails and supporting EC/Intrastat reporting where required Ensuring high data integrity within Microsoft Business Central, including accurate dimensions and document attachments Acting as a professional point of contact for supplier and customer queries We’re looking for someone who is: AAT, ACA or ACCA Must be part or fully qualified Experienced in a similar Finance Manager role, ideally within manufacturing, FMCG or product-based businesses Confident using ERP systems and Excel (lookups, pivots, basic formulas) Highly organised with excellent attention to detail and numerical accuracy A clear, professional communicator who builds strong relationships and is keen to progress long-term Previous responsibility of managing a small team would be beneficial Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data

Service Desk Advisor Location: Welwyn Garden City Salary: £24,000 + bonus (£2,000–£2,500 per annum) Job Type: Permanent, Full Time (37.5 hours, Monday to Friday, office based) Service Desk Advisor – About our client: Our client is a well-established and growing organisation based in Welwyn Garden City, providing specialist services to a broad customer base. They are known for investing in their people, offering long-term career stability, strong benefits, and a supportive team environment. Service Desk Advisor – Details: Fully office-based role in Welwyn Garden City Flexible start and finish times Benefits: competitive bonus, 25 days holiday plus bank holidays with birthday off, wellbeing support, free parking and regular social events & more Service Desk Advisor – Responsibilities: Manage and maintain customer accounts, including new orders and existing services Log and update queries accurately in the CRM system Diagnose faults and take ownership of resolution, providing progress updates Provide telephone and email support, including occasional out-of-hours cover Assist with installations and site visits as required Produce reports on customer usage and suggest cost-saving opportunities Raise invoices, liaise with finance, and manage third-party supplier services Create contracts and ensure invoices match agreed terms Service Desk Advisor – What We’re Looking For: Previous experience within a customer service or service desk environment Excellent telephone manner and communication skills Strong attention to detail Ability to multitask and manage competing priorities Tenacious approach to problem solving and customer satisfaction Good level of numeracy WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our

Position: Service Sales Specialist Location: UK Wide Travel & Hybrid Working Benefits: Competitive Salary, Bonus, Company Car Allowance + Standard UK Benefits Profile: As a Service Sales Specialist, you will be part of our international Grid Automation Service Sales Team. We provide Service Solutions for substation automation systems, control and protection, cybersecurity, communication, and telecontrol technology. The team is highly motivated with a strong customer and service-oriented approach. It is our ambition to provide high-quality service, delivering solutions aligned with customers' needs. In this role, you are responsible for Service tenders from initial customer request to contract closing and handover to operations. Developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer satisfaction, ensuring expected response to specific customer needs and issues are key success factors for this position. Roles & Responsibilities: Implement the service sales strategy and growth plans, engaging with the installed base (IB) to promote upgrades and value-added solutions. Use IB data to identify and develop sales opportunities for Service products and solutions, focusing on the entire company Service portfolio. Conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends. Establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction. Sell the service product portfolio, monitor sales proposals and tender, prepare service offerings, communicate contract details, and manage the administrative sales process. Act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions. Contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives. Provide technical directions for service sales training to less experienced staff and support management with key data and insights into markets and effective service selling tactics. Ideal Background: Bachelor’s degree in engineering or technical disciplines or similar. Proven experience in sales, sales support, and/or service of power systems/solutions (40% sales in the role). If you have experience working with electric substation equipment (i.e., IED, RTU, SCADA, Communications, etc.), recent technical sales and/or client-facing experience presenting electric substation equipment solutions, this is highly preferred. Being familiar with the Operations & Maintenance practices of electric substation equipment and substation construction. To meet your customers, you will need to be available to travel.The Company: NES Fircroft are currently working on behalf of a global power technology business which have a presence in almost 100 countries. Leading innovation for over a century, they partake in offering products, solutions and services within the energy industry. Helping their customers, improve efficiency, optimize resources, and reduce emissions. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value. If there's a recipe for success, that's ours. That and passionate, enthusiastic, anything-for-the-customer people. People like you. What we're looking for As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. How will you do all that? By leading and motivating a close-knit team. By supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. And that's important: we're not a hard-sell sort of place. Sales come through great service, always have done, always will. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store. As Store Manager you'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store. And you'll constantly look for ways to improve - as an individual, as a team, as a store. So yes, we're looking for ambition. For Store Managers who want their store, and their team, to be the best in the land. That's the sort of drive we love. No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries! Who you are You know retail. You've had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That's certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. And you're a passionate can-do, will-do role model. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management. What we'll do for you In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you'll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there's no evening work to worry about - and no working on Christmas Eve or Boxing Day either. Who we are Big things are happening at Topps Tiles. As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We're as big on career opportunities as we are on outstanding service and great value. After all, it's the brilliant, friendly, knowledgeable people that make us special. Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. TPBN1_UKTJ

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Are you a tech-savvy problem-solver with a passion for helping people? Do you thrive in fast-paced environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ locations, your work will make a real difference-every single day. You'll be the go-to expert for resolving a wide range of technical issues-whether it's a laptop glitch, a mobile device hiccup, or a software snag. You'll support tools like Microsoft 365, Windows 11, and Android, and tackle everything from hardware troubleshooting to network connectivity challenges. But this role is more than just tech-it's about people. You'll translate complex IT speak into simple terms, always with a smile and a "can-do" attitude. Providing first-line support via phone, in person, and onsite at our head office Logging and managing support tickets in our ITSM system with clarity and precision Troubleshooting and resolving issues quickly, aiming for first-time fixes Escalating complex issues with detailed documentation to ensure smooth handover Delivering exceptional customer service to colleagues and external partners alike Contributing to team meetings and continuous improvement initiatives Sharing knowledge and best practices to help the whole team grow Getting involved in exciting ICT projects and supporting wider service desk duties About you You'll have demonstrable experience in a similar role within a service desk or contact centre environment A natural flair for providing great customer service and clear communication Strong organisational skills and a collaborative approach A proactive mindset and a genuine enthusiasm for technology If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-KP2

Job Title: Estimator Salary: £30,000 per annum Hours: Monday to Friday - 8-5pm or 8:30-5:30pm - 1 hour lunch break Contract: Full time, permanent office based Location: Hoddesdon Job Purpose The Estimator will support the Specification and Export Managers by analysing project plans and preparing accurate, competitive, and profitable quotations, pictorials, and order documentation. The role requires close collaboration with internal departments and factories to ensure samples, project information, and orders are delivered accurately and on time. The Estimator will be responsible for managing detailed project information, coordinating call-off schedules, and overseeing delivery arrangements. This will involve effective communication with factories, the Transport Team, and the Buying Department to ensure customer and project requirements are met efficiently and accurately. Key Responsibilities ·Work closely with the Specification and Export Managers to prepare detailed quotations and pictorials in line with customer specifications and project requirements. ·Prepare and process customer documentation, including sales orders and proformas, ensuring accuracy in product details, pricing, and quantities. ·Manage and maintain project call-off schedules, coordinating with internal teams to ensure timely and accurate deliveries. ·Liaise with the Transport Team to arrange, monitor, and track project deliveries. ·Log, maintain, and update comprehensive project details, ensuring all information is accurate and up to date. ·Provide regular and timely updates to managers and customers regarding project status, deliveries, and lead times. ·Assist with technical and sales-related enquiries as required. ·Support the team with ad hoc administrative and specification tasks, including sales order processing. Experience & Skills ·Strong attention to detail and a high level of accuracy when preparing quotations and documentation. ·Excellent communication skills with the ability to work effectively as part of a team. ·Ability to interpret technical information and project specifications. ·Proficient in Microsoft Office applications, including Excel, Word, and Outlook, as well as order processing systems. ·Highly organised with strong time management and multitasking abilities. ·Ability to work to deadlines and perform effectively under pressure. ·Previous experience in an estimating, sales support, or technical administration role is preferred; however, training will be provided for the right candidate. ·GCSEs (or equivalent) in English and Maths are required. Personal Qualities ·Proactive, methodical, and solution-oriented approach to work. ·Reliable, with the ability to manage multiple ongoing projects simultaneously. ·Strong team player with the capability to work independently when required. ·Professional, polite, and confident when liaising with customers and colleagues. ·Proven ability to build and maintain strong working relationships with customers. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data

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