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How about using your talent to save a life? In Lynxight we literally save lives by equipping pool lifeguards with an AI-based companion that's revolutionizing water safety. Our innovative technology enhances lifeguards’ response times and provides pool management with crucial operational insights, setting high standards in the aquatic leisure industry. With a growing global presence across renowned fitness, leisure, and hospitality sectors, and strategic partnerships aimed at advancing water safety, Lynxight is at the forefront of technological breakthroughs. Are you up for the challenge? Location: Remote (UK) Department: Operations / Customer Success Employment Type: Full-Time (day rate) About Lynxight Lynxight is a cutting-edge technology company specializing in AI-powered video analytics for aquatic environments. Our mission is to create safer, smarter, and more responsive aquatic facilities through intelligent surveillance systems and actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues, supporting the smooth implementation of projects, and maintaining the high standards of customer satisfaction Lynxight is known for. This role requires a proactive and solution-oriented mindset, a self-starter with excellent communication skills, and the ability to troubleshoot complex hardware-software systems in real time. Key Responsibilities · Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers. · Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase. · Act as the primary technical in-person liaison for UK-based clients and partners. · Develop the technical skills required to deputise for the implementation engineers as required. · Support customers through system setup, calibration, and routine maintenance procedures as required. · Participate in the development of support and implementation best practices and knowledge base content. · Directly reporting to the Head of UK Customer Operations. Qualifications / skills · 2+ years of experience in technical support, IT, or a related technical customer service role. · Strong technical background in IT, with knowledge of hardware, software, and networking. · Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (preferred). Equivalent experience and qualifications would be considered. · Proficiency with Windows/Linux operating systems and command-line tools · Excellent problem-solving and analytical skills. · Customer-focused attitude with a commitment to providing exceptional service. · Self-motivated with the ability to work independently and manage multiple priorities. · Ability to travel frequently and work on the road, including overnight stays. · Previous experience working with international teams or startups an advantage · Proven right to work in the UK. What We Offer · Longterm contract. · Remote-first work culture with flexibility. · Opportunity to work with a mission-driven, fast-growing team at the intersection of AI and public safety. · Career development opportunities and direct involvement in shaping customer success strategies. If you love tech and people, excel at juggling multiple challenges at once, and are eager for a place where you can truly grow—then you belong with us!
Senior Maritime Engineer Introducing an exciting opportunity to join the Infrastructure Engineering team as a Senior Maritime Engineer. Job Summary are seeking an ambitious and highly motivated Senior Engineer to join our Maritime team with the opportunity to support the wider Infrastructure Engineering team, including Rail and Asset Management. We are looking for a dynamic engineer who is technically strong, capable of taking a lead role in client management, and motivated to help assist and develop engineers and graduates. In this role, you’ll find yourself working as part of a young, growing and enthusiastic team. This role will provide you with the opportunity to work on an interesting and varied portfolio of projects such as structural inspections and designs on bulk material terminals, liquid handling terminals, RoRo, data centres, flood defence walls, passenger access and much more. You will also be given opportunities to supervise construction sites, contract administration and licensing and consenting. The opportunities are varied and offer genuine prospects for career progression and Chartership (if not already obtained). At, you will be continuously exposed to best in class thinking and innovative minds from a wide range of professionals. The Infrastructure Engineering team has recently been shortlisted for the New Civil Engineer and Railway Industry Association RISE awards and hold Investors in People Gold accreditation. Essential Qualifications and Experience Minimum of 6 years experience in a Civil/Structural Engineering role, ideally within the Maritime sector and on Infrastructure projects. Professional qualification, Chartered/Incorporated with ICE/IStructE, or near to. Strong design experience in a range of projects and structures. Proven experience of assisting or delivering projects to time and budget. Experience of assisting projects and teams with the associated financial management. Experience undertaking and checking designs and calculations. Effective communication skills in a client facing role. Experience of Eurocodes and British Standards. Experience of multi-disciplinary design coordination and integration. Working knowledge of a structural analysis software such as Tekla Tedds, Tekla Structural Designer (2D/3D frame), S-frame 3D, Robot, SuperStress, MIDAS, LUSAS etc. Proficient use of MS office-based software is essential. Working knowledge of relevant CDM regulations. Role Requirements Able to work independently under minimal direction. Excellent time keeping and time management. Willingness to take ownership of allocated tasks. Act as a Line Manager. Support and manage project team members, including providing technical support. Mentor and develop the understanding and technical knowledge of junior colleagues. Undertake roles related to Project Management. Preparation of fee proposals. Support in all aspects of tenders, including producing and delivering presentations. Determine a project’s scope of works, budget and programme. Responsible for the financial, technical and project management of various projects. Prepare or check technical reports, specifications, drawings, calculations, risk assessments and method statements. Comply with varying design standards ensuring all deliverables are compliant. Undertake design reviews to ensure coordination between design disciplines. Undertake and lead inspections, examinations and scoping visits with the client. Have a good understanding of relevant Health & Safety Legislation, Codes of Practice & standards and current design methods. Liaise and attend meetings with clients. Ability to communicate with people at all levels in both technical and non-technical environments. Benefits & Initiatives offer excellent benefits and initiatives, including: Incentive Scheme. Pension Scheme Car Benefit Scheme. Work From Home. Health Insurance – cash plan. Flexible working scheme. Long service award. Cycle-to-work scheme. Life assurance/personal accident cover. Annual leave inc. sell, buy & carry-over. Annual season ticket loan. Generous maternity & paternity pay. Employee introduction awards. Professional qualification support. Become a diversity/inclusion/zero emissions/innovation/technology champion.