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About the job Job summary Commercial Officer The Commercial team supports the Intellectual Property Office (IPO) to spend public money responsibly through effective procurement, contract management and supplier management. A key part of the role is ensuring compliance with procurement regulations and the IPO Spend Policy. Commercial is split into three category teams: DDaT contracts, People Services contracts and Corporate contracts. This post sits within the People Services category team, providing commercial advice and support across the IPO. The portfolio includes Consultancy and Professional Services, Human Resources, Resourcing, and Learning and Development. You will contribute to all aspects of public buying activity, including procurement, contract and supplier management, and the maintenance of commercial records and data. We are looking for a proactive self-starter who works well with others, communicates clearly and has strong attention to detail. You will lead and support activities across the IPO's buying process, helping ensure business needs are met through compliant and effective commercial approaches. You'll use your procurement knowledge while building and maintaining strong working relationships with stakeholders across the organisation. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Procurement and contract management • Lead and support the full procurement lifecycle, from identifying needs and drafting tender documentation through to contract award and ongoing contract management., • Support the development and delivery of procurement strategies that achieve value for money and comply with organisational policies and procedures., • Ensure procurement activity complies with public procurement legislation, regulations and organisational guidance. Stakeholder engagement and supplier management • Advise internal stakeholders on compliant routes to market, providing clear guidance on commercial options and requirements., • Build and manage relationships with suppliers and stakeholders, resolving issues promptly and maintaining effective communication., • Support supplier performance reviews to confirm delivery against contract terms and identify improvement actions. Financial and risk management • Identify, assess and help manage commercial risks linked to contracts and supplier performance., • Monitor and report on procurement spend, supporting budget management and identifying cost-saving opportunities. Policy, governance and compliance • Ensure procurement activity aligns with organisational policies and procedures and complies with public procurement regulations., • Maintain accurate and up-to-date records of procurement activity, contracts and suppliers in line with audit and compliance requirements. Market analysis and continuous learning • Undertake market research to identify potential suppliers and understand market trends to inform sourcing decisions., • Keep up to date with changes in procurement regulations, market conditions and best practice. Process improvement • Contribute to continuous improvement of procurement processes, tools and templates to increase efficiency and effectiveness., • Identify opportunities to innovate and add value within commercial and procurement activities. Commercial administration • Use the e-tendering system to publish tenders., • Maintain contract and purchase order information in the e-tendering system., • Approve Requests to Purchase (RTP) within the purchase-to-pay (P2P) process. Person specification Essential Criteria: • Experience in a procurement or commercial role, ideally within the public sector or another regulated environment., • Experience of contract management., • An understanding of central government frameworks and how to use them., • Strong relationship-building skills, with the ability to communicate clearly and influence stakeholders., • Ability to manage and prioritise your own workload with minimal supervision., • Experience using procurement systems (for example, e-tendering systems)., • Knowledge of PCR 2015 and PA23 regulations., • Proficient in Microsoft Office, including Teams, Outlook, Word, Excel and PowerPoint. How to Apply: Click the 'Apply now' button and complete the application form by providing the following: 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Sharon Duncombe. E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Delivering at Pace, • Communicating and Influencing, • Making Effective Decisions Benefits Alongside your salary of 32,816, Intellectual Property Office contributes 9,506 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • A flexible working scheme with excellent development opportunities, • 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave, • Family friendly policies that support modern working families and individuals with caring responsibilities, • A variety of support functions; Staff Counselling Service, Peer to Peer Support Group, • Eligibility for special and office-wide bonus payments, • The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com), • A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities, • Free car parking is available on site at our Newport office, • On-site shop, restaurant and coffee shop at our Newport office For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. The assessment process will comprise of the following: Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your 750 word Personal statement will demonstrate your Experience against the listed person specification. Stage 2 - Interviews If invited to interview Behaviours Experience and Strength based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out in person at our Newport Office. Additional Information As part of the role, the successful candidate will be expected to work towards obtaining, as a minimum, Level 4 CIPS once they have successfully passed probation. This will be paid for by the IPO. Candidates must be either partly qualified (Level 1) or fully qualified (Level 1 plus Level 2) in order to receive it: Financial and Commercial Allowance Level 1 (Part Qualified) - 1,494 Financial and Commercial Allowance Level 2 (Fully Qualified) - 3,285 This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. Applicants to note: CVs sent direct to the IPO will not be accepted. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data., • Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard., • Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria • Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team., • Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps., • Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes., • Experience in conducting usability testing, either independently or collaboratively with user researchers., • Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system., • Experience in leading community of practice activities., • Proven ability to mentor and coach designers across the UCD profession. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Developing Self and Others, • Delivering at Pace Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria. Stage 2 - Interviews If invited to interview Behaviours and Experience based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Ability And Behaviour Success Profile. Further details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and External candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Data Engineer The IPO is a modern organisation which depends on its IT and Data services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally, our systems need to be developed, improved and maintained. As a Senior Data Engineer, situated within our Digital, Data and Technology (DDaT) Chief Data Office, you will work within a multi-functional delivery team, responsible for the delivery of the robust data services and designs. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. Specific responsibilities for this role include the development of data systems as required, development and optimisation of ETL layers, maximising opportunities to re-use existing data flows and provide support in relation to data platforms and data integration within our cloud estate. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Be responsible for data enhancements and executing plans that utilise the current toolkit and the skills of the team to deliver these., • Contribute to the development of a world class Data Engineering capability for IPO IT & Data., • Work closely with our Data Management and Business Intelligence Teams to drive solutions that ensure ease of access to data and help them to work with data more effectively and efficiently., • Build IPO data pipelines, owning the data engineering artefacts., • Build solutions to move data internal & external to IPO., • Engage with stakeholders to build relationships and to gain a thorough understanding of key IPO user groups and design decisions., • Work across groups, projects, and products to implement data engineering solutions to solve complex business problems, using the IPO's chosen technology., • Support the vision for the organisation's use of data in line with corporate goals and vision. Person specification Essential Criteria Essential Technical • Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling., • Evidence an ability to design, code, test, correct and document simple programs or scripts., • Experience of cleansing, preparing and formatting data sets., • Awareness of designing scalable solutions and future-proof data services. Essential Experience • Has been a key player in delivering technical solutions as part of large projects., • Experienced with modern delivery models such as Scrum and other Agile., • Advocate of DevOps principles., • Experience with Azure DevOps. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Developing Self and Others, • Delivering at Pace, • Working Together Technical skills We'll assess you against these technical skills during the selection process: • Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling, • Evidence an ability to design, code, test, correct and document simple programs or scripts., • Experience of cleansing, preparing and formatting data sets., • Awareness of designing scalable solutions and future-proof data services. Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact The assessment process will comprise of the following: Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role. We will refer to the technical skills and experience in the role profile. Stage 2 - Interviews If invited to interview Behaviours and Technical based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out virtually via Microsoft Teams (video). This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: • Delivering Excellent IP Services, • Creating a World-leading IP Environment, • Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged., • Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards., • Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality., • Identify and articulate options considering opportunities and limitations related to business and technology., • Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation., • Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support., • Develop and promote best practice, standards and guidance. Person specification Essential Criteria • Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques., • Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions., • Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers., • Comfortable working with individuals at various skill levels up to and including senior management levels., • Experience of gaining consensus where there are strong differing opinions., • Strong presentation and communication skills across a variety of situations and levels of stakeholders., • Experience of developing BA best practice, standards and guidance., • Experience tutoring and mentoring others Business Analysts, • BCS International Diploma in Business Analysis, or equivalent. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Qualifications Candidates must hold a BCS Diploma to be eligible to apply for this role Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Working Together, • Changing and Improving Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria Stage 2 - Virtual Interview If successful at sift you will be invited to attend a Virtual interview via Teams where you will be assessed against the Experience success profile, If successful you will then be invited to an in person interview Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Stage 3 - In person Interviews If invited to interview Behaviours based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Stage 3 Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Job Title: IT Manager Location: Stourport-on-Severn DY13 Hours: 7am - 4pm Monday - Thursday - 7am - 1pm on Fridays As an experienced IT Manager you will undertake a challenging essential technology transformation programme, to future proof technology solutions, ensure the highest degree of business benefit and then manage and evolve these over the years to come. On day one as the IT Manager, you will inherit functional IT capability provided by competent third-party providers and your challenge will be to transform any required element of technology, to become best of breed. Positioning yourself as the trusted thought leader for all things IT. You will manage information technology throughout the company, manage computer systems and software, oversee equipment purchasing and installation and maintain computer networks and connectivity. Your focus will be on gaining a full knowledge of the Company's IT systems and manual processes and ongoing monitoring in order to continually improve them through digital transformation. To successfully deliver this challenging transformation it is expected that the successful IT Manager will be site based in order to have that all important presence to ensure the winning of hearts and minds. This will therefore require you to be full time site based for the foreseeable future. Responsibilities . Coordinating IT support, training and orientation for new technology users . Ensuring efficient and effective technology and internet access for users/groups . Lead IT projects using the company's project management system and update the Senior Management Team with progress . Continual analysis of business processes and updating of the company's QUENSH system . Organisation of troubleshooting or repair when necessary for IT Equipment . Managing information security and maintenance of network and user security through hardware or software installation or through education . Implementation and management of an IT budget for the company . Tracking of inventory and status for hardware and software throughout the business . Establishing and maintaining relationships with technology vendors . Advising on the company's IT equipment, networking and connectivity needs and purchases products, parts and services as necessary. . Manage IT Training in conjunction with the HR/Training department . Managing specialists in support, installation, networks and purchase. . Working with HR to identify staffing needs and participates in the hiring process . Develop and implement emergency plans for equipment, power or security failure to preserve technology and data. . Specialise in IT needs for the manufacturing industry . Research and keep up to date with new IT equipment, technology and solutions . Attend trade exhibitions and workshops to keep abreast of new developments . Continual analysis . Support the H&S function and ensure processes are kept up to date on QUENSH system . Any other ad hoc duties as required Requirements . A true passion for creating IT solutions that make a business successful . Previous transformation IT management within a manufacturing / engineering Company . Exceptional communication skills, verbal and written . Ability to provide both strategic and (if required) hands-on IT management . A broad understanding of technology solutions used within manufacturing and engineering . Excellent documentation skills - PID, RFI, System Architecture etc. . Good attention to detail . Ability to troubleshoot . Good time management . Use of initiative . Strong work ethic . Excellent communicator . Team player with experience of working within a factory setting would be an advantage . Any other ad hoc duties as required #INDASH25

Quality Process Engineer | West Midlands | £35,000-£45,000 + Benefits Full-time, 40 hours per week Start time from 6:00am (flexible, with flexibility expected in return) Unpaid 30-minute break daily | 25 days holiday + bank holidays The Opportunity We're partnering with a manufacturing business operating in a technically demanding, process-driven environment that places strong emphasis on product integrity and customer performance. As the business continues to mature its quality systems and culture, this role plays a central part in driving continuous improvement across operations. This is a hands-on Quality Process Engineer position, working closely with manufacturing, technical and leadership teams to strengthen process control, reduce variation and improve overall customer experience. What You'll Do Reporting to the Quality Manager , you'll take ownership of day-to-day quality performance and improvement activity across the business. Your role will include: - Analysing quality data, identifying trends and reporting performance to drive proactive improvement - Leading root cause investigations using tools such as 5 Whys and 8D, tracking corrective actions through to closure - Implementing and maintaining effective process controls to reduce scrap, rework and customer returns - Managing internal and external non-conformances, including rejects, concessions and customer complaints - Supporting audits, documentation, SOPs and quality alerts to ensure compliance and consistency You'll also play a broader role in embedding a 'quality-first' culture , supporting teams at all levels to take ownership of quality and process discipline. What's On Offer Salary: £35,000-£45,000 depending on experience - Hours: Full-time, 40 hours per week - Start time: From 6:00am with flexible working approach - Holiday: 25 days holiday plus bank holidays - Opportunity to influence quality strategy and site-wide improvement - High visibility role with exposure to senior operations and technical leadership - Stable long-term opportunity in a quality-critical manufacturing environment What We're Looking For You'll be an experienced Quality Engineer or Quality Process Engineer from a manufacturing environment, ideally with exposure to iron foundry or high-integrity casting processes . You'll bring: - Strong working knowledge of quality management systems and data-driven improvement - Experience leading root cause analysis and corrective action activities - Confidence engaging with production, engineering and leadership teams to influence change - A practical, detail-focused approach with strong communication skills Awareness of ISO 9001 / IATF 16949 , Lean or structured problem-solving methodologies is advantageous. Formal qualifications are beneficial but not essential if you can demonstrate the right practical experience and mindset. Call to Action If this sounds like the right next step, apply directly through this advert or reach out for a confidential conversation to explore whether the role is a good fit. Please note: our client's identity will be shared with shortlisted candidates at interview stage. TPBN1_UKTJ

HR Officer Kidderminster £35,000 - £40,000 (depending on experience) We are currently recruiting for an experienced HR Officer to join a well-established manufacturing business based in Kidderminster. This is a fantastic opportunity for a hands-on HR professional with strong generalist experience to join a busy and fast-paced environment, supporting all aspects of HR and payroll across the business. We are looking for someone proactive, ambitious, and highly hands-on, who enjoys being fully involved in the day-to-day operation and wants to make a genuine impact across the business. The Role Reporting into senior HR management, the HR Officer will be responsible for delivering a full generalist HR service across the site, supporting both managers and employees on all people-related matters. Key responsibilities will include: ·Ensuring HR policies and procedures remain compliant with current employment legislation ·Supporting the HR Manager with HR projects and process updates ·Supporting the HR Manager with employee relations casework including disciplinaries, grievances, absence, investigations and performance issues ·Supporting recruitment activity including advertising, interviewing, onboarding and inductions ·Supporting the full employee lifecycle including starters, leavers, contracts and policy updates ·Supporting absence management and return to work processes ·Providing day-to-day HR advice and support to managers and employees ·Assisting with training and development planning across the business ·Maintaining accurate HR records and employee data ·Supporting payroll processing including timesheets, overtime, holiday, sickness, starters, leavers and payroll queries About You We are looking for an experienced HR generalist who has ideally worked within a manufacturing or similar fast-paced operational environment. The successful candidate will be: ·Proactive, ambitious and eager to get involved ·Highly hands-on with a practical approach ·Approachable, pragmatic and solutions-focused ·Comfortable working at pace and managing multiple conflicting priorities ·Detail-oriented with high levels of accuracy ·Confident building relationships across all levels of the business You will also have: ·Previous experience in a generalist HR Officer role ideally with the manufacturing sphere ·Sound knowledge of UK employment law ·Strong employee relations experience ·Experience supporting payroll processes ·Competent recruitment experience ·Strong organisational and communication skills ·The ability to manage multiple priorities effectively ·CIPD Level 5 (desirable) What's on Offer ·Salary up to £40,000 depending on experience ·Opportunity to join a stable and growing manufacturing business ·Broad and varied HR role ·Supportive working environment ·Long-term career opportunity If you are an experienced HR professional looking for a varied generalist role within a busy manufacturing environment, we would love to hear from you. PS2

Finance Business Partner Kidderminster based/hybrid working Purpose of Role Drive commercial performance by acting as a strategic link between finance and operations. Reports to Director of Finance. Main duties and responsibilities: Financial Reporting: Prepare accurate and timely financial statements by working day 3, ensuring compliance with regulatory standards. Strategic Contribution: Provide insightful financial analysis and recommendations to senior management, supporting strategic decision making to reduce waste and improve profitability on a monthly basis. Lead Credit Control team to achieve KPIs (Cash/Debt/Debtor) against the budget and work with Director of Finance to implement or change processes. Ad-Hoc Projects: Support senior management with financial projects, system improvements, and business initiatives by implementing and improving existing processes. Audit Management: Coordinate with external auditors to ensure smooth year-end audits. Planning & Organising: Organises and reviews workload of others on a regular basis. Thinks through activities, allowing time for completion. Plans well in advance, sets realistic targets, builds in review, monitors progress. Identifies critical milestones, potential risks and considers options within operational plan. Able to organise a number of major projects or activities running concurrently. Ensures others are clear about their roles and objectives. Partner with the business: Maintain strong relationships including active communication and visibility with the business. Ensure you are approachable to support them to consider financial consequences to their key decisions. Budgets & Forecasting: Assist in the annual budgeting and rolling monthly forecasting, aligning financial plans with business objectives. Internal Controls: Implement and maintain robust financial controls to safeguard company assets and ensure compliance. Juggles different demands and switches between them as appropriate. Estimates resources required accurately, identifies availability and uses time, money and people effectively. Develops business plans that take into account other activities across the business and the risks of non-delivery. Constantly monitors, analyses and reports progress - identifies measurable outputs. Sets clear agenda and objectives for meetings and sticks to time. Continuous Improvement: Actively promotes a learning culture which supports organisational objectives and service plans. Ensures organisational development and adapts policy/procedures and plans in the light of learning. Balances technical considerations with business requirements. Demonstrates full understanding of own field or specialism, and is aware of competitive products. Maintains relationships and networks with innovative suppliers/market leaders, seeks out new opportunities for use of technology. Active member of relevant professional institute; subscribes to trade papers. Prepares technical specifications. Customer Focus: Accurately reports to customers/management groups and sets agreed service standards and measures of delivery. Anticipates and pre-empts requests from customers. Leads and manages others in a customer first approach, acting as a role model in demonstrating customer care principles. Fully accepts legitimacy of customer needs and expectations. Focuses on delighting the customer with the service provided within the confines of profitability and capability. Looks to develop long-term relationships by developing or recommending novel solutions. In partnership with their customers, becomes closely involved in the decision-making process. Communication: Communication often involves difficult or sensitive matters with a range of people in order to pursue objectives, and progress plans and projects to satisfactory and timely outcomes. Conveys complex or technical information in a straightforward manner. Undertakes structured interviews/questioning to gain consistent, detailed information. Switches communication style and content according to audience. Uses influencing skills to explain complex issues to persuade a more senior manager or customer to accept a proposal. Displays tact and sensitivity. Negotiates working compromises to the benefit of all parties. Able to persuade others through logical argument. Able to present detailed proposals to clients or give training to a mixed audience. Financial and Commercial Awareness: Acts in the best interests of the organisation rather than the department and successfully uses cross- departmental working. Develops and maintains a broad network of contacts. Sets out marketing or business plans; takes tactical action to maintain commercial or competitive presence. Manages budgets effectively, and makes decisions based on good quality cost/benefit analysis. Aware of income and profit implications, and can use financial implications to assist in prioritisation/resource allocation decisions. Improves budget processes by extending input information and ongoing dialogue with financial controller. Accurately forecasts costs and builds in contingencies. Understands implications of plan on other areas of the business. Qualifications & Experience • ACCA, CIMA Qualified • Industry experience in construction preferred, • 3 years + proven in a similar senior finance position., • Strong leadership and first line management skills, with the ability to inspire and develop others., • Proven communication and interpersonal skills, with the ability to influence and collaborate at all levels. Role Profile • Excellent financial analysis and reporting skills, with the ability to translate data into actionable insights., • Proficiency in financial software and advanced Microsoft Excel skills

I am currently working with large manufacturing business who are seeking a strong strategic IT Infrastructure Operations Manager to join their expanding business to help with several key areas which are focused around infrastructure/system migrations as well as helping to strategically align the IT support/operations to fit with the companies wider vision. We are looking for someone with both hands on leadership experience and a strong technical understanding to help drive infrastructure/system improvements and elevate the IT services across the company. Key Responsibilities Strong technical background in systems administration, networking, and cloud-based services (e.g. Microsoft 365, Azure, etc.). Oversee all internal IT infrastructure, including networks, cloud services, hardware, software, and security protocols. Ensure all IT practices meet relevant compliance standards, including GDPR and cybersecurity best practices. (Ideally experience of utilising either SOX or ISO27001) Proactively monitor and manage potential security risks. Proven experience as an IT Manager or Senior IT Lead. Demonstrable experience leading and developing a small IT team. Strong project management skills and the ability to prioritise workloads effectively. High level of self-motivation with a proactive mindset and solutions-based approach. Schedule and oversee daily, monthly, and annual IT activities and service deliverables. Ensure data integrity, system uptime, and appropriate disaster recovery procedures. Support and implement company-wide IT improvement projects. Identify and deliver system upgrades or integrations that support operational efficiency. (Inc. EPR) Work closely with internal stakeholders to understand needs and deliver IT solutions that support business goals. Manage relationships with IT service providers and software vendors. Working arrangements Hybrid, ideally 3 days but possible 2 days in the office for the right person. Flexibility required for international travel Please apply for consideration

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