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  • Front of House Team Member
    Front of House Team Member
    hace 29 días
    £12–£15 por hora
    Jornada parcial
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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  • Marketing Manager
    Marketing Manager
    hace 1 mes
    £45000–£52000 anual
    Jornada completa
    Borehamwood

    Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • Assist in preparing detailed property marketing specifications, including promotional planning, messaging, and alignment of marketing materials with asset positioning and client expectations. Required Skills & Qualifications: • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail

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  • Wood Flooring Sanding/ Fitting
    Wood Flooring Sanding/ Fitting
    hace 1 mes
    Jornada completa
    London

    We are looking to build relationships with reliable, skilled flooring installers and wood flooring specialists for ongoing work throughout all London boroughs. We are looking for experienced subcontractors skilled in: WOOD FLOORING • Solid & engineered wood flooring, • Wood floor installation, • Sanding, restoration & refinishing, • Repairs & finishing HERRINGBONE & CHEVRON • Herringbone flooring, • Chevron flooring, • Detailed setting out, • High-end/bespoke installations LAMINATE / SPC / LVT • Laminate flooring, • SPC flooring, • LVT flooring, • Click- systems WHAT WE'RE LOOKING FOR ✅ Proven experience & high-quality workmanship ✅ Reliable and professional ✅ Own tools & transport ✅ Able to work independently ✅ Good attention to detail ✅ Experience working in residential and/or commercial properties ✅ Photos/portfolio of previous work preferred ✅ Public liability insurance preferred WHAT WE OFFER Work across all London boroughs Regular subcontract work available Opportunity to build a long-term working relationship Consistent projects for reliable installers Residential & commercial projects We are particularly interested in high-quality wood flooring, herringbone, chevron, restoration and finishing specialists. If you're an experienced flooring subcontractor looking for regular work in London, get in touch. 📩 DM us with: 1. Your name/business name, 2. Areas of London you cover, 3. Flooring specialities, 4. Years of experience, 5. Photos/portfolio of your work, 6. Contact number Experienced flooring subcontractors only, please.

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  • Personal Shopper
    Personal Shopper
    hace 2 meses
    £20–£40 por hora
    Jornada completa
    Ruislip

    Personal Shopper — Job Listing Job Title: Personal Shopper Location: [Location] Employment Type: Full-time / Part-time Salary: [Salary or hourly rate] About the Role We are looking for a friendly, organised, and reliable Personal Shopper to provide a high-quality, personalised shopping experience for our clients. You will be responsible for understanding each client’s preferences and finding products that match their style, needs, and budget. Key Responsibilities • Understand clients’ preferences, requirements, and budgets., • Research and select clothing, accessories, gifts, and other products., • Create personalised shopping recommendations., • Keep up with current fashion, lifestyle, and retail trends., • Communicate with clients throughout the shopping process., • Manage purchases, returns, and exchanges when required., • Build strong and professional relationships with clients., • Provide excellent customer service and maintain confidentiality. What We’re Looking For • Excellent communication and people skills., • Strong organisation and time-management abilities., • Good knowledge of fashion, retail, and current trends., • A good eye for style, quality, and value., • Confidence working independently and making recommendations., • Previous experience in retail, styling, customer service, or personal shopping is desirable but not essential. Why Join Us? • Competitive pay., • Flexible working opportunities., • Work with a variety of clients and products., • Opportunities to develop your styling and customer-service skills., • A friendly and creative working environment. To Apply: Send your CV and a short introduction explaining why you would be a great Personal Shopper to [email/contact details].

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  • Luxury shopper / social media assistant
    Luxury shopper / social media assistant
    hace 2 meses
    £13–£16 por hora
    Jornada parcial
    London

    Luxury Personal Shopper — Social Media Assistant We’re hiring ✨ We’re looking for a Social Media & Luxury Assistant to join our growing luxury personal shopping business on a part-time basis, 3–4 days per week. We’re looking for someone who has a genuine passion for luxury fashion, social media and content creation, and understands what makes premium brands and products appealing online. The role You’ll be involved in: • 📱 Managing and creating content for Instagram & TikTok, • 🎥 Creating engaging Reels, Stories and short-form videos, • 📸 Photographing and filming luxury products, • ✂️ Editing Reels and social media content, • ✍️ Writing captions and helping develop creative content ideas, • 👜 Having a strong understanding of luxury brands such as Hermès, Louis Vuitton, Goyard, Cartier, Rolex, Chanel and other high-end brands, • 🔎 Researching luxury products, trends and social media content, • 📦 Assisting with product sourcing, organisation and day-to-day personal shopper tasks, • ✨ Helping maintain a premium, elegant and consistent brand image The ideal candidate We’re looking for someone who is: • Passionate about luxury fashion and lifestyle, • Confident with Instagram, TikTok and Reels, • Creative and has a good eye for aesthetics, • Comfortable filming and appearing behind/beside the camera, • Familiar with apps such as CapCut, Canva or similar editing tools, • Knowledgeable about luxury brands and current trends, • Organised, proactive and reliable, • Detail-oriented with a strong understanding of premium customer service, • Experience in luxury retail, fashion, personal shopping or social media is a strong advantage Location: London Hours: 3–4 days per week Type: Part-time Experience: Social media/content creation + luxury brand knowledge preferred If you’re passionate about luxury and know how to turn beautiful products into engaging social media content, we’d love to hear from you. 📩 Please send your CV and examples of your social media/content work to apply.

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  • Domestic Cleaner
    Domestic Cleaner
    hace 2 meses
    £12.71–£18 por hora
    Jornada completa
    Harrow

    Molly Maid is an established domestic cleaning company with a strong reputation and a friendly team. Due to high demand, we are looking for a Cleaning Operative to join us as a Route Assistant, with the opportunity to progress to Route Manager for a new route. The role will begin with training in the Molly Maid way of working before progressing to leading your own team. Responsibilities include: • Driving your team in a company car, • Cleaning customers’ homes to a consistently high standard, • Liaising with customers and ensuring they are satisfied with the service, • Guiding assistants and checking that work is completed correctly, • Managing navigation and time effectively, • Ensuring the company car and cleaning equipment are properly maintained You will need: • At least six months’ experience in the cleaning industry, • Excellent attention to detail and high standards of work, • Leadership and communication skills, • Excellent customer service skills, • A full, clean manual UK driving licence, • Fluent spoken English, due to the communication required in the role This is a full-time, permanent employed position. Working hours are Monday to Friday, 8:00 am to 4:30 pm. We do not operate at weekends, in the evenings or on bank holidays, although the exact number of hours worked may vary depending on the daily schedule. Benefits include: • Employer pension contributions, • 28 days’ paid holiday, including bank holidays, • Statutory Sick Pay If you believe this opportunity is a good fit for you, apply today.

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  • Live- in housekeeper
    Live- in housekeeper
    hace 2 meses
    £1250–£1500 mensual
    Jornada completa
    Harrow

    Live-in Housekeeper Salary: £1,250–£1,500 per month (depending on experience) Location: Live-in Position Job Type: Full-time, Permanent About the Role We are looking for a trustworthy, reliable and hardworking live-in housekeeper to join our friendly Muslim household. This is a live-in position with your own private bedroom, bathroom and shower, with all utility bills included free of charge. This role is ideal for someone who takes pride in keeping a home clean, organised and running smoothly. The Property • Large 5-bedroom family home, • 7 bathrooms, • 2 living rooms, • Spacious kitchen and communal areas, • Private bedroom with your own en-suite bathroom and shower, • Free accommodation with no utility bills Duties Include • General cleaning throughout the home, • Maintaining all bedrooms and bathrooms, • Dusting, vacuuming and mopping, • Laundry, ironing and folding clothes, • Changing bed linen, • Keeping the kitchen clean and organised, • Organising cupboards and household items, • Ensuring the home is kept to a high standard at all times, • Occasional assistance with other household tasks as required Working Hours • 5 days per week, • Hours will vary depending on the needs of the household and daily tasks., • Flexibility is essential, as some days may require more or fewer hours than others. Requirements • Previous housekeeping or cleaning experience preferred., • Honest, reliable and trustworthy., • High attention to detail., • Able to work independently., • Respectful of privacy and family life., • Comfortable working in a Muslim household and respectful of Islamic values and customs. What We Offer • £1,250–£1,500 per month (depending on experience), • Free private bedroom, • Private bathroom and shower, • All utility bills included, • Friendly and respectful family environment, • Long-term, stable employment If you are organised, hardworking and take pride in maintaining a beautiful home, we would love to hear from you. Please apply with your CV and any relevant housekeeping experience.

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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    hace 2 meses
    £27000 anual
    Jornada completa
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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