Trabajos digital director en Reino Unido - Page 9

The Role: Head of Bookers Location: North London Salary: £60,000 Sector: Serviced Accommodation This is a great opportunity for someone coming from a sales and business development background in the accommodation space. We're looking for a commercially astute, strategic, and sales-driven Head of Bookers to join our senior team and help drive business growth over the next five years. This is a pivotal, hands-on leadership role for someone who thrives in a fast-paced, results-focused environment with plenty of autonomy. About the Role You'll lead the Bookings Teams and function—optimising enquiry handling, conversion rates, and revenue performance across all channels. Managing and developing a growing team of Booking Executives, you'll own the full enquiry-to-booking journey and ensure a best-in-class customer experience. Reporting to the Commercial Operations Director, you'll play a key role in building scalable processes, improving systems, and shaping the commercial strategy as they continue to expand nationwide. Key Responsibilities Lead, coach, and develop a high-performing sales team to exceed conversion and revenue targets. Drive continuous improvement across enquiry handling, response times, and sales conversion rates. Analyse performance data to identify trends and optimisation opportunities. Maintain and refine booking systems, SOPs, and workflows for efficiency and scalability. Manage and grow relationships with external partners and distribution channels. Collaborate with internal teams to enhance digital and website performance from a conversion perspective. Skills & Experience Proven experience in a sales-led bookings or reservations role, ideally within hospitality or accommodation. Strong leadership and people management experience. Commercially minded, target-driven, and data-savvy. Skilled in using CRMs, booking platforms, and performance metrics to drive improvement. Confident communicator and motivator who thrives in a growing, entrepreneurial environment. Based in North London, within a collaborative, fast-moving business that values local engagement and hands-on leadership. Are you ready shape the future of our bookings function and play a key role in driving the next phase of growth? Send you CV to To view all our vacancies, go to, You must be able to live and work in the UK without restriction. TPBN1_UKTJ

Amazing opportunity for a Senior Account Director to join a team in London. You will be responsible for running accounts for some of the leading brands in the luxury hotel space. The ideal candidate must have agency experience in running PR campaigns within this sector. We are looking for someone with a proven track record and excellent media contacts in the travel and lifestyle media, with strong management experience and a 'hands on' and thoughtful approach to getting the job done. The Job: * Experience in training, developing, and nurturing a team of varying levels, whilst personally showing a genuine, strong interest in travel and travel trends * While based in London, this role will be the team lead on UK & European strategy for cross-office clients, daily workload monitoring and process approval, client reporting, and nurturing talent. * Highly organised, a sharp eye for detail, and effortless multi-tasking skills * Experience in conceiving and delivering creative and strategic integrated communications campaigns across traditional & digital platforms, for both high profile hotel launches as well as maintaining consistent results for long standing clients. * Experience in implementing synergistic creative brand partnerships between clients and third parties. * Demonstrates excellent communications skills, creative thinking, and an adeptness to adapt to an ever-changing industry and media landscape. * Able to provide senior level strategic consult to clients to build their brand and support in achieving business growth and sales goals. * An impressive 'little black book' of media contacts, both online and offline, and confident in liaising with top tier media, influencers, tastemakers and KOLs - the more global, the better * Strong third-party contacts in place within the travel industry (including tour operators, airlines, tourist boards) * Expert knowledge and interest in luxury travel and lifestyle trends * Experience in bringing in and converting new business leads is a bonus, as well as creating compelling, creative PR proposals and new business presentations Skills Required: * At least 5 years' experience * Proven track record and excellent media contacts in the travel lifestyle and media The Package: * Salary £60,000 - £65,000 * Hybrid working in London. Interested: If you would like to apply for the above vacancy click 'APPLY' or email your cv to TPBN1_UKTJ

Senior Account Manager - Membership, Arts and Culture and Higher Education About The Role We're looking for a Senior Account Manager to work on some of our largest clients in our portfolio of clients in the professional membership, arts and culture and higher education sectors. Were actively growing this sector and are looking for an individual to support the Client Strategy Partner and Account Director in growing this portfolio of clients. Ideally youll have three to five years of commercial experience developing digital transformation and web platform opportunities with clients in some or all of the sectors outlined above. Working closely with the Account Director and Client Strategy Partner leading the Sector, you will focus on delivering high quality client experience, understanding the requirements this sector of clients have with regards to income and revenue generation, service delivery, ticketing, membership and audience strategies and demand and how digital can support the wider organisational objectives and mission. Supported by an Account Director, this role is key to helping to understand our clients, their specific organisational and sector needs and challenges, so that we can bring together the right people and expertise to tackle and deliver against their organisational strategy and objectives. Responsibilities Effective day-to-day management of high quality relationships with clients To manage client expectations and take proactive measures to ensure that the relationship between the agency and the client is effective and valuable for both sides and address issues are addressed in accordance with this. To help ensure that we are exceeding client expectations as an agency partner and responding to client needs at all times. To work collaboratively with the sector delivery team, ensuring new projects are handed over in efficient and timely manner, and setting the project team up for success To ensure that support activities are acknowledged, responded to and dealt with, in line with agreed SLAs To act as a first escalation point for clients where issues/concerns about project or support delivery are not being adequately resolved within the project team. To work with the Account Director to ensure that project briefs/Statements of Work define the client requirements, budgets and timescales adequately and are fully signed off by clients before work commences. To act as the first escalation point for clients where issues/concerns about project or support delivery are not being adequately resolved within the project team. To escalate any client issues or challenges in a timely manner, ensuring the right people are notified in order to swiftly resolve. To manage contractual obligations and risks, including partners delivering work for our clients. To manage the commercial health of the client accounts, ensuring acceptable client and project level margins are maintained. Understand the wider needs of our clients beyond our day to day product owners/project leads Actively source and validate with the Account Director, events and public arenas where we can promote the manifesto brand and complete outreach and networking. To ensure long-term mutually valuable relationships with existing clients To ensure all allocated clients have a good understanding of the manifesto proposition and its relevance to their organisation. To develop a deep understanding of specific client and sector challenges and their business objectives, and join regular client touch-points such as client monthly calls and roadmap workshops with the rest of the manifesto team. To build commercially valuable relationships with key people within the client organisations with a focus on growing our network beyond our immediate client contacts. To work with your Account Director and sector aligned team members to ensure were building a network and promoting our services to key potential customers To work with your Account Director and sector aligned team members to ensure were running regular strategic reviews with our clients To work with your Account Director and internal Marketing teams to support external sector marketing activity To grow the business we do with existing clients through creation, identification and conversion of new commercial opportunities To meet account financial targets through identification and conversion of account sales pipelines with your Account Director and Sector aligned team To help convert opportunities into confirmed Statements of Work, collaborating with appropriate team members. To work with the Account Director on annual and monthly forecasting and invoicing. To be involved in new business proposals and presenting in pitches, working closely with our growth team - potential new clients like to meet the people theyll be working with day to day. To meet your billable target To keep our CRM updated, ensuring accurate client and opportunity information is logged and key commercial details are up to date to support accurate monthly forecasting To be a voice of the client services studio in the agency To help to unify the Client Services offering across manifesto. To promote the Client Services role within the wider business. To be an active contributor in the Client Services Studio, Community of Practice and Client Experience Playbook. To support the client satisfaction strategy and maintain/improving our Net Promoter Score About You Were looking for an experienced Senior Account Manager who has experience working with professional membership, arts and culture and/or Higher Education organisations. Proven work experience within an agency, ideally digital or similar, as a Senior Account Manager working with membership, visitor attraction and/or higher education institutes Demonstrable ability to communicate, present and influence key stakeholders Confident financial planning and reporting Ability to handle challenging situations with tact and diplomacy Proven ability to juggle multiple priorities at a time, while maintaining sharp attention to detail Proven ability to be proactive in identifying opportunities, issues and/or risk Excellent listening, negotiation and presentation abilities Strong verbal and written communication skills Th is a hybrid working role, where you will have the choice to work from home or attend hubs around the country. Some travel to clients or to attend regular team days is expected. About Us manifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora. Part of the TPXimpact group - a Certified B Corporation, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists. TPXimpact TPXimpact is a digital transformation company, and Certified B Corporation, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. Were passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world. TPBN1_UKTJ

As our Director, Debt Finance (m/f/d) , you will play a critical leadership role within NTT Global Data Centers Investment team, overseeing the structuring, execution, and management of corporate and project-level debt financing across our global data center platform. This position is central to ensuring disciplined financial management and strategic capital optimization, supporting NTTs ambitious growth objectives worldwide. This is an exceptional opportunity for a seasoned finance professional with deep expertise in structured debt financing and corporate treasury to influence NTTs global investment strategy and contribute to the development of world-class data center infrastructure. What you will do Build and lead a dedicated Debt Management team, establishing processes, governance, and best practices for global debt oversight. Lead lender relationships across corporate, JV, and asset-level financing structures, acting as the key point of contact for banks, financial institutions, and external advisors. Manage the full lifecycle of GDCs debt portfolio, including new facilities, refinancing, capital drawdowns, and administration of debt within JV and other vehicles. Review, interpret, and negotiate complex financing documentation (facility agreements, intercreditor arrangements, security documents, account/control agreements). Oversee lender reporting and covenant compliance, including updating and maintaining financial models, calculating financial ratios, and preparing waiver and consent requests. Coordinate debt reporting and data gathering across internal stakeholdersfinance, development, asset management, and legal to ensure accurate and timely delivery of information to lenders and capital partners. Provide strategic insight on debt structuring and capital optimization, analyzing opportunities for refinancing, repricing, or restructuring to enhance financial flexibility. Support new financing transactions, including JV capital structures and sustainability-linked facilities, in close collaboration with the Investment teams. Develop and enhance standardized debt processes, documentation, and tools to improve efficiency and transparency. Mentor and guide junior team members, fostering professional development and collaboration across regional finance teams. What we are looking for Bachelors degree in Economics, Finance, Statistics, Marketing, or a related field (Masters degree preferred) Multiple years of experience in corporate, advisory, or structured debt financing roles, ideally within data centers, digital infrastructure, or large-scale real asset industries. Experience in data center, technology infrastructure, or commercial real estate financing. Familiarity with sustainability-linked financing and global capital markets. Deep expertise in corporate debt management, including structuring, refinancing, covenant compliance, and relationship management with global lenders. Proven ability to interpret, negotiate, and manage complex financing documentation, including facility agreements, intercreditor arrangements, and security documents. Strong understanding of capital markets, debt instruments, and funding structures, with the ability to assess risk and optimize capital allocation strategies. Advanced financial modelling and analytical skills, including proficiency in Excel and the ability to maintain, audit, and enhance lender models for accuracy and compliance. Demonstrated success in building and leading high-performing teams, setting strategic direction, and fostering collaboration across global finance functions. Exceptional stakeholder management and communication skills, with the ability to engage credibly with senior executives, lenders, and external advisors. What we offer you An agile company culture with short decision-making paths and plenty of opportunities to show personal initiative Flexible working time models and mobile working (depending on your role) Allowance for the use of public transport and job bikes Allowance for the use of health and wellness Individual training and development opportunities Numerous other additional benefits such as birthday vouchers, employee advisory program, employee referral scheme, lunch allowance, company events, etc. Note: Please submit your application in English. We look forward to hearing from you! About the Global Data Centers division of NTT DATA NTTGlobal Data Centers is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. Working at NTT Global Data Centers At NTT Global Data Centers, we stand as one of the largest data center providers, dedicated to powering the digital infrastructure of tomorrow. Innovation is in our DNA. We thrive on pushing boundaries, exploring new possibilities, and embracing emerging technologies to continuously ensuring that every interaction, every solution, and every outcome exceeds our clients expectations. Our values are the guiding principles that shape our culture, define our identity, and propel us forward as one of the industry leaders. Interested in becoming part of an agile international team and actively shaping the digital infrastructure of tomorrow? Join ourteam by submitting your applicationtoday! TPBN1_UKTJ

Central Employment are working with a leading, independent Marketing, Communications and Design agency, as they look to appoint a client facing Account Manager, reporting into there Group Account Director. Account Manager profile: As a dedicated Account Manager, you will report to the Group Account Director, taking full autonomy, working a global healthcare brand multi-service Marketing campaigns and projects. Leading high level, proactive key accounts – you will plan, support and ensure ‘on-time/on-budget' delivery for all our agency services and outputs. Responsibilities: Develop existing and new multipoint opportunities within key accounts. Develop compelling solutions for clients that utilize the agency's key services, focusing on sustainable account growth and demonstrating a solid understanding of clients' marketing needs, brands, competitors, and challenges. Work seamlessly with the wider client services team (Account Directors, Account Managers, and Account Executives) to proactively manage and execute client projects and campaigns. Develop effective relationships with clients and external partners as well as the internal creative, digital, and account management teams to ensure efficient delivery of projects on time and to budget, while ensuring a profitable return. Retain overall responsibility for the profit/loss/growth achieved within key accounts. The successful candidate will have the following relevant experience/knowledge: Education to graduate/degree standard in a related discipline, Biomedical ideally but not essential Circa 2+ yrs marketing agency experience Demonstrable experience managing and growing large accounts in a digital/comms agency environment. Excellent presentation skills, comfortable with client pitches. Good financial/commercial awareness. Managed/worked with clients in the Healthcare sector TPBN1_UKTJ

We help employers attract and engage the people who'll make their business thrive. As a Media Account Director, you'll play a central role in making that happen, shaping how employer brands show up in the world, how people discover real job opportunities, and how media investment turns into meaningful results. This is a hands-on, end-to-end role. You'll lead media strategy, stay close to the platforms, own performance for your clients, and bring clarity and confidence to how strategy and results are communicated. You'll work across channels, including Google, Meta, LinkedIn, TikTok and programmatic, sometimes building a full-funnel strategy in Excel, sometimes optimising in-platform, sometimes standing in front of clients explaining what's working, what isn't, and what should happen next. You'll collaborate closely with Client Services, Digital Strategy, Creative and Data Ops, and report into the Digital & Media Strategy Director. While there may be junior or specialist support at times, you are accountable for the thinking, the delivery and the client experience. If you'd been here recently, you might have led a paid media strategy for McDonald's restaurant recruitment, tested new TikTok formats for Specsavers, or used performance data to help Royal Mail attract thousands of seasonal workers and then presented the story behind the results. What you'll do Own media strategy and performance for your clients, from brief and planning through to activation, optimisation, reporting and presentation. Develop and confidently sell in big media ideas, from global CTV strategies to sophisticated retargeting and sequencing approaches using clear rationale, insight and performance logic to bring clients with you. Plan and manage multi-channel paid campaigns across platforms such as Google, Meta, LinkedIn, TikTok and programmatic platforms. Build structured media plans in Excel, including budgets, pacing and forecasting across roles, markets and funnel stages. Create and present engaging media strategy and performance decks shaping the narrative, rationale and recommendations that guide client decisions. Work directly in-platform, building, activating, optimising and QA-ing campaigns when required. Analyse campaign performance and produce reports that explain not just what happened, but why and what to do next. Be an active part of client conversations: joining WIPs with Client Services, presenting plans and results, handling challenge and confidently selling in ideas and recommendations. Stay curious about platform updates and enhancements and understand how new formats and capabilities can be applied in a meaningful way for clients. Research, test, and evaluate new platforms, formats and approaches that could strengthen campaign performance. Collaborate closely with creative, research, data, UX and development teams to ensure media aligns with messaging, candidate journeys and measurement. Support and mentor others in the media team, sharing knowledge and helping raise the standard of planning, activation and thinking. Contribute to improving how we plan, buy and measure media at ThirtyThree from better templates and tools to smarter, more joined-up processes. What we're looking for You have strong hands-on experience across paid media platforms. Platform certifications (Google, Meta, LinkedIn, TikTok and ideally StackAdapt or DV360) are expected. If you don't already have them, you'll be supported to complete them once you join. Strong Excel skills and confidence in building structured plans and forecasts. Comfortable presenting media strategy and performance, with the ability to clearly explain the why behind decisions to both digital and non-digital audiences. Working knowledge of campaign tracking and measurement (UTMs, tagging, GA4 awareness). Solid understanding of performance metrics (CTR, CPC, CVR, frequency, drop-off) and how to use them diagnostically. Up-to-date with media trends and technologies. Interested in innovation, but focused on effectiveness. Experience collaborating with creative, strategy, client service and technical teams in a joined-up way. To make sure the media connects seamlessly with campaign messaging and objectives. You understand how paid media connects to other parts of the digital ecosystem, including SEO, UX, organic social, content and tracking and can factor these into your media thinking and performance diagnosis. You don't need to be a specialist in these areas, but you know when they're influencing results and how to work with the right teams to improve performance. Be an active part of client conversations, joining WIPs with Client Services, presenting media strategies and reports, and confidently taking clients through plans, performance and recommendations A genuine interest in how digital media helps people find jobs and helps employers find the right people. Benefits Hybrid and flexible working Pension scheme Regular socials and a dog-friendly office Beauty, fitness and retail discounts About ThirtyThree We are an award-winning Employer Brand and Recruitment Marketing agency that brings together thinkers, writers, doers, and makers. Our team delivers innovative strategies, digital solutions, and multimedia campaigns that make a real impact across various sectors including Finance, Law, Retail, and Engineering. Our Commitment to Diversity and Inclusion At ThirtyThree, we are committed to creating a diverse and inclusive workplace. We believe that the best work emerges when talented individuals from all backgrounds and life experiences come together. Our team is dedicated to: Embracing different perspectives Supporting individual growth Creating a culture of mutual respect and collaboration TPBN1_UKTJ

Your new company Operating both in the UK and across the world, they are a leading contractor delivering projects across multiple sectors including; real estate, defence, education, highways, rail and water. Your new role As a Senior Estimator, you will be responsible for transforming tender information into a comprehensive and competitive financial submission. Working closely with internal teams and external partners, you will help position the business to win work while maintaining rigorous financial standards. Key Responsibilities: Prepare all financial aspects of the tendering process, from initial identification through to handover and post-submission support. Produce the required financial documentation for senior leadership review, including Chief Estimator, Operations Director and Managing Director. Support the bidding team during post-tender negotiations. Maintain and update accurate benchmarking data from completed and secured bids. Liaise with internal building services teams to integrate MEP and FS costing into tender submissions. Work with Procurement to select suitable subcontractors, identify opportunities for value improvement, and ensure competitive pricing. Act as an advocate for digital tendering practices, including electronic submissions and BIM integration. What you'll need to succeed Proven experience estimating for large-scale building projects including Commercial and MOD in excess of £80m. Strong proficiency in computerised estimating systems. Demonstrated ability to collaborate with subcontractors and suppliers to produce robust, well-supported estimates. Experience issuing, managing, and responding to tender queries. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

The Company Our client is a dynamic, forward-thinking law firm with a strong reputation for excellence in commercial litigation, corporate restructuring, insolvency, and specialist director advisory services. The firm attracts lawyers from top-tier national and international practices who choose to join for its collaborative culture, high-quality client base, and innovative approach to legal problem-solving. The Role On behalf of our client, we are seeking a Solicitor / Associate Director Services . This is a unique opportunity to join a dedicated Director Services team and work on high-value, complex cases involving high-net-worth individuals, SMEs, and private individuals. You will be at the forefront of defending directors in insolvency claims, disqualification proceedings, and other strategic legal challenges. Responsibilities within this role will include: Defend directors in insolvency claims and disqualification proceedings. Handle high-value, complex cases involving a range of clients, including high-net-worth individuals, SMEs, and private individuals. Provide strategic legal advice and solutions that add commercial value. Engage in client-facing activities and proactive problem-solving. Collaborate with colleagues to achieve successful client outcomes. Use modern tools such as AI, SEO, and digital marketing to support and enhance legal services. Prepare for and participate in mediation and trial proceedings. The Person This role suits a solicitor who thrives in a client-facing environment, enjoys solving real-world problems, and is keen to grow within a firm that values initiative, commercial acumen, and technical excellence. You will ideally have: 3+ years PQE in commercial and insolvency litigation. Experience defending directors and handling director disqualification claims. A commercial mindset with the ability to deliver strategic, value-added advice. Confident communication skills and experience of direct client interaction. A tech-savvy approach and openness to using modern tools such as AI, SEO, and digital marketing. The Salary: £72-115,000 The Location: London EC1R (near Farringdon Station) Hybrid working The Benefits: Pension, Private Healthcare, Critical Illness, Life Assurance, 25 days holiday The Hours: Monday Friday 9am 5.30pm (hybrid working) TPBN1_UKTJ

About The Role As a Service designer at TPXimpact , you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. As part of multidisciplinary teams, you will be able to work independently, and with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice. Dimensions Key performance indicators for the role Individual utilisation: 90% Problem solving responsibility and complexity Medium, providing practice specific support on client projects to other service designers working in complex spaces Internal / External interactions Work effectively with the Lead, project director or sponsor to manage client relationships successfully. You can be a trusted person to hold some of those conversations when needed. Contribute to sales activities (blogging, case study, sharing your work, aligning your deliverables to service offers) Responsibilities Working as the service designer in multidisciplinary teams from understanding and visualising 'as is' journeys, to designing 'to be' experiences and service blueprints, as well as prototyping, iterating and measuring the impact of your designs Surfacing and/or reducing complexity of experiences and user journeys through visual communication and storytelling Facilitating conversations with different stakeholders from within an organisation to build understanding and alignment to help deliver intended outcomes and impact Understanding and designing how offline and online interactions fit together to deliver organisation, service and user outcomes Using data and research insights to support design decisions Prototyping and testing end-to-end services and individual service components Working closely with clients to build design maturity through supporting delivery teams and communities of practice Contributing actively to our Service & Organisation Design practice, inspiring engagement and sharing Continuously maintaining and updating your skills and knowledge to stay current within your relevant field of expertise About You Professional knowledge and experience Essential Experience in articulating and communicating the value of service design and creating a clear case for change based on user evidence, business outcomes, and/or financial evidence. Ability to analyse both qualitative and quantitative data (e.g. user feedback, service performance metrics) to inform and iterate on design decisions. Knowledge of and experience in designing services that adhere to standards for accessibility and inclusive design. Experience of working across organisational boundaries and connecting different parts of the service or business to explore, understand the as-is and to-be service Demonstrated ability to apply systems thinking to understand how the service fits into the broader organisational and technical ecosystem. Experience managing and influencing a diverse range of stakeholders, including senior leaders, technical teams, and service users / partners. Proven ability to communicate complex design ideas and rationale clearly and persuasively to non-design audiences, using storytelling and evidence to influence decision-making. Desirable Experience identifying and working with organisational constraints (e.g. policy, technology, data and budget) to shape and/or prioritise a realistic service design plan. Some experience in mentoring or coaching junior colleagues or non-designers in user-centred practices. Technical skills Experience of identifying the different parts which make up a service and using them to identify problems. Experience of articulating service propositions. Experience of developing service models based on user and organisation needs. Experience of visual tools and methods (sketching, paper maps, mapping software) to bring ideas to life with stakeholders through conceptual diagrams and detailed service blueprints. Experience of using different methods to prototype and test ideas with stakeholders or other designers. Some experience of communicating clearly and providing direction quickly to help manage ambiguity, uncertainty and contradictions in a project. Good facilitation and communication skills in client contexts ( co-design and alignment workshops, seminars, show and tells with mixed groups of internal and external stakeholders) About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world. At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation. Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting. Benefits Include: 30 days holiday + bank holidays 2 volunteer days for causes that you are passionate about Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave Life assurance Employer pension contribution of 5% Health cash plan Personal learning and development budget Employee Assistance Programme Access to equity in the business through a Share Incentive Plan Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme Financial advice Health assessments About TPXimpact - Digital Transformation We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities. By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact. Were an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview. We encourage hybrid working our team is based across the country, both remotely and from our offices and hubs. Depending on your project, you will be typically expected to attend a Leeds, London or Manchester office once a week. TPBN1_UKTJ

Company description At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the worlds leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our peopleKyndrylsthat means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Job description As a Associate Director, Learning Consulting in the development and execution of global learning strategies, this role is pivotal in driving business growth and fostering employee development. By bridging enterprise learning initiatives with practical implementation across diverse teams and geographies, this position significantly influences learning strategies on a global scale. It is instrumental in shaping the future of workforce development and capability building, impacting thousands of employees worldwide. Essential Skills, Duties & Responsibilities: Design and manage learning frameworks that align with business goals. Collaborate with stakeholders including business leaders, HR, finance, and workforce planning teams. Lead a global network of learning professionals to identify skill gaps and implement training solutions. Develop tools and communications that support learning programs and clarify processes. Oversee learning platform enablement and ensure smooth onboarding and workflow integration. Coordinate global reporting and insights to track learning impact and progress. Manage escalations and ensure continuous improvement in learning delivery. Required profile Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills, Experience and Circumstances: Minimum 8+ years of experience in learning strategy, talent development, or organizational consulting. Strong communication and stakeholder management skills. Familiarity with learning platforms and digital credentialing. Ability to simplify complex systems into actionable plans. Proven ability to learn and grasp concepts quickly in a fast-paced environment. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Experience with data analysis and reporting to measure the effectiveness of learning initiatives. Strong project management skills with the ability to manage multiple projects simultaneously. Proficiency in using learning management systems (LMS) and other educational technologies. Ability to work collaboratively in a cross-functional and multicultural environment. Knowledge of adult learning theories and instructional design principles. Preferred Skills and Experience: Advanced degree in Human Resources, Organizational Development, Education, or a related field. Certification in Learning and Development (e.g., CPLP, CPTD). Experience with global or multi-national organizations. Proficiency in multiple languages. Familiarity with emerging learning technologies and trends. Experience in change management and organizational transformation. Strong analytical skills with the ability to interpret data and make data-driven decisions. What we offer Your career with us isnt just a jobits an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social healthbecause we know that when you feel your best, you do your best. From your very first day, youll dive into impactful work that powers the systems our customers rely on every day. You wont just contributeyoull make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. Were here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, youll have everything you need to thrive and evolve. Youll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunitiesfrom certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, youll be part of a culture that values empathy, restless learning, and a devotion to shared success. TPBN1_UKTJ

Your new company This is your opportunity to join a leading housing association with a clear and ambitious vision - everyone has a home. You will join a housing association who now own and maintain over 37,000 homes across the South of England and London, employing over 2000 people who are passionate about making a meaningful social impact. You will join a people-focused business that takes pride in providing a supportive, flexible, and inclusive workplace. Your new role You will oversee a blended model of in-house direct labour teams and external supply chain partners, leading and empowering your teams to deliver effective building, mechanical, electrical, and regulated compliance related works and services across Aster's property portfolio to ensure homes are safe and well maintained. You will deliver against challenging KPIs, ensure continuous improvement and customer safety across gas, fire, water, electrical, M&E and asbestos. You will work in partnership with the Property Services Director to shape and implement the property delivery strategies, regulatory and policy requirements, and lead on change to embed a positive and enthusiastic culture. Oversee regulatory repairs within required timelines, such damp, mould, disrepair and compliance cases. Oversee HHSRS related complex repairs, including escalated complaints that require additional attention to de-escalate and resolve. Accountable for performance targets, budgets, and work programmes. Develop policies and plans to improve the service, mitigate risk, and enhance service delivery. What you'll need to succeed Educated to degree level or demonstrate relevant experience. Professionally qualified in construction or a building related discipline. Significant experience in managing a large social housing asset portfolio. Leading strategic business development, leading a business or large team through several cycles of business planning and execution. Delivery of change management across complex people, business, and digital projects. Experience of influencing and negotiating at all levels across an organisation. What you'll get in return This is your opportunity to join a housing association with a bold vision, a culture with a commitment to reward and celebration, and a suite of benefits including flexibility working, well being support, career and development support, and a defined contributory scheme. You will receive a starting salary of up to £94,000 per year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Income Manager Temporary 2-3 months + West Yorkshire / Hybrid £250 + Umbrella Per Day We are currently working on behalf of a social housing provider in West Yorkshire, for an Income Manager to join their management team on a temporary basis. Responsibilities of the Income Manager include: Providing a strategic review of the service and offering recommendations for improvement Managing a team of 2 Income Officers Leading the team to provide proactive and efficient income collection and economic inclusion support services to tenants. Preventing the accrual of rent arrears by ensuring proactive account management and assisting tenants to maximise their income, minimising tenancy failure and evictions. Ensuring the continuous development of the service (including debt and money management; employment and training advice; digital inclusion) to help tenants maximise their income Acting as the expert on welfare benefits, economic inclusion and arrears prevention to supporting the delivery of policy and strategy in these areas. This will include collecting and analysing relevant data. Essential criteria of the Income Manager: Previous experience within the supervision or management of income management teams Knowledge of Mobysoft or Voicescape would be advantageous To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful. TPBN1_UKTJ

PPC Specialist – 12 month FTC Salary £35-45k + bonus Preston – 1-2 days a week in office Are you a seasoned PPC expert ready to take on a dynamic role within a multi-business environment? Forward Role are supporting our client operating within the Engineering sector to recruit a Group PPC Specialist to lead, innovate, and optimise PPC strategies, online visibility, targeted traffic, and conversions through data-driven paid search initiatives. This is a temporary contract to cover a period of maternity for up to 12 months. As the standalone PPC specialist, you will be ‘hands on' across several Google & Meta Ads accounts with a range of budgets, some operating within eCommerce and some Lead Gen capacities. Working as part of a small, close-knit and friendly marketing team, you will be reporting directly into the Group Marketing Director to build the overarching Paid strategy! Your day to day: As the Group PPC Specialist, you will: Develop PPC Strategies tailored to the unique needs of each company, aligned with overarching business objectives. Manage Campaigns on platforms like Google Ads, Bing Ads, and social media networks (e.g., Facebook, LinkedIn). Optimise Budgets to ensure cost-efficiency and strong ROI across multiple divisions. Conduct Keyword Research to identify growth opportunities and refine targeting. Create Engaging Ad Copy and collaborate with content/design teams for seamless user journeys. Monitor Performance Metrics such as CTR, CPC, and ROAS, delivering actionable insights to stakeholders. Run A/B Tests and apply results to enhance campaign performance. Analyse Competitors to adapt to market changes and maintain a competitive edge. Implement Remarketing Campaigns to re-engage audiences and boost conversions. Your background: Experience: 2+ years managing PPC campaigns, either in in-house or agency environments. Expertise in Google Ads, Bing Ads, and social media platforms. Strong proficiency in Google Analytics and bid management tools. Skills: Analytical mindset with data interpretation expertise. Excellent communication skills for technical and non-technical audiences. Adaptability to manage diverse industries and objectives within the group. Organised and detail-oriented with multitasking capabilities. PLEASE NOTE: due to this position being a contract role, its urgent nature requires candidates who are able to commence work by latest early March. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. TPBN1_UKTJ

Design Manager Hillingdon £70,000 - £110,000 + Travel Allowance + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Career Progression + 'Immediate Start' Join a high-performing, fast-growing contractor delivering complex, high-value (£100m+) mission-critical projects across the UK and Europe. This is a rare opportunity for a driven Design Manager to take ownership of technically challenging builds in the data centre, pharmaceutical, and advanced logistics sectors - while stepping into a clear and supported path towards Senior Management and ultimately Director level. You'll be part of a dynamic, forward-thinking team trusted by blue-chip clients and known for quality, innovation, and rapid career development. In this role, you'll take full ownership of the design process, from coordination through to technical assurance and site integration. Working alongside the project team, consultants, and subcontractors, you'll manage the flow of design information and ensure alignment with programme, budget, and quality expectations. You'll play a key role in bridging the gap between concept and construction - making sure every design detail is ready, compliant, and buildable. The role will suit candidates with a background in MEP or Build (CSA) who are confident in navigating the technical design process, BIM coordination, and working in a fast-paced delivery environment. This is a site based role for a major confidential data centre client. Applicants must be flexible to travel and have relevant UK project experience Your Role as Design Manager Will Include: Managing and coordinating the full design process, aligning with client and construction requirements Leading design meetings with clients, consultants, and subcontractors Reviewing and managing design deliverables including drawings, technical submittals, and packages Ensuring quality control through site inspections and design reviews Overseeing completion of as-built packages and final design documentation As a Design Manager, You Will Have: A background in MEP, Architectural, Structural, or Civil Engineering Experience managing technical design on major construction projects Proficiency in BIM and CAD tools, with a good grasp of digital workflows Keywords:Hayes, West London, Hillingdon, Uxbridge, Southall, West Drayton, Yiewsley, Iver, Iver Heath, Langley, Slough, Heathrow, Greenford, Northolt, Ruislip, Eastcote, Harrow, Pinner, Northwood, Denham, Denham Green, Gerrards Cross, Beaconsfield, High Wycombe, Amersham, Chalfont St Peter, Chalfont St Giles, Little Chalfont, Marlow, Maidenhead, Windsor, Hounslow, Brentford, Ealing, Acton, Feltham, Sunbury, Staines, Watford, Rickmansworth,Design Manager, MEP Design Manager, CSA Design Manager, Technical Design Manager, Construction Design, Design Coordination, Design Assurance, Design Change Control, Design Handover, Technical Submittals, Shop Drawings, As-Built Documentation, BIM Coordination, BIM Level 2, Revit, Navisworks, AutoCAD, Digital Construction, Clash Detection, MEP Coordination, Buildability, Construction Stage Design, RIBA Stages 3-5, Design & Build, CDP, Technical Compliance, Quality Assurance, Site-Based Design, Mission-Critical Projects, Data Centres, Hyperscale Data Centres, Pharmaceutical Facilities, Cleanrooms, Advanced Logistics, Commercial Construction, Building Regulations, UK Construction, Main Contractor, Tier 1 Contractor TPBN1_UKTJ

Reports to: Technology Director / Executive Sponsor Location: Remote with occasional travel to London (2 times a month- paid for) Contract: Full-time, permanent Base Salary: £70,000 £80,000 location and experience dependent + 10% company bonus scheme and 2% commission Why This Role Exists Serve Legal is entering a new chapter: evolving beyond compliance auditing into AI enabled, data-driven products, platforms, and services that shape the future of compliance and consumer intelligence. To make this happen, were launching an Innovation Labs functionan agile environment to rapidly design, build, and test new client-facing digital products and AI Agents. The Senior Product Engineer will be at the heart of this, working alongside the Technology Director and the Innovation Labs Data Scientist. Youll own the end-to-end engineering and leverage AI tooling to develop prototypes, MVPs, and productised tools and AI Agentsbringing Serve Legals data and insights to life for clients. You already have solid engineering foundations and work with AI enabled IDEs (Cursor, Windsurf, etc), but you are keen to use AI powered platforms to develop applications (e.g. Lovable, Replit, Bolt). This is a startup-style role inside an established SME, with freedom to experiment, fail fast, and iteratebalanced with accountability to deliver deployable, client-ready digital products. What Youll Do Design & Build Prototypes: Leverage AI tools to engineer digital prototypes and MVPs that translate Serve Legals datasets into usable, scalable products. Develop APIs, dashboards, and interactive client tools and agents for compliance and consumer insight. Run Innovation Labs Engineering: Partner with the Data Scientist to test, refine, and productionise algorithms and models. Apply lean/agile principles to develop proof-of-concepts quickly and effectively. Incorporate AI-enabled platforms, low-code/no-code accelerators into the teams workflow. Product Engineering & Deployment: Build robust, cloud-native environments that allow rapid experimentation and easy scale-up. Ensure seamless transition of prototypes into production in collaboration with Serve Legals data team. Champion Product Innovation: Translate business and client needs into clear product engineering solutions. Act as a bridge between technical prototypes and client-facing experiences. Core Skills & Mindset Inventor + Builder enjoys building tangible products that bring AI, data and algorithms to life. AI supportive - believes that the right AI tooling can help inform and expedite delivering value. Full-Stack Thinker comfortable across front-end, back-end, API and AI development. Agile Operator thrives in MVP cycles, rapid prototyping, and iterative delivery. Commercial Awareness understands client-facing product needs, UX, and scalability. Collaborative Spirit works fluidly with data scientists, commercial teams, and ops leaders. Hard Skills Required Software Engineering: Strong in at least one modern language (JavaScript/TypeScript, Java, Python) Web & Product Development: Frameworks (React, Node.js, Django/Flask) AI, GenAI and LLMs: OpenAI, Gemini, Grok, Llama Agentic AI: Frameworks (langchain, langgraph, Google ADK) AI enabled code tooling: Cursor, Windsurf, GitHub copilot AI powered platform development: Lovable, Replit, Bolt APIs & Microservices: RESTful APIs, GraphQL, microservice architectures Cloud & DevOps: AWS, Azure, or GCP; Docker; CI/CD pipelines Data Integration: Products integrating ML/AI models, databases, BI tools UI/UX Awareness: Collaborate on interfaces, data visualisation, user journeys Other: Version control (Git/GitHub), testing frameworks, security & optimisation Experience That Helps 610+ years in software/product/AI engineering with a track record of building client-facing products Proven experience in rapid prototyping, innovation labs, or product R&D teams Commercial experience with AI enabled products using GenAI (LLMs) or Machine Learning Familiarity with compliance, retail, FMCG, or operational intelligence systems (advantageous) Prior startup or SME experience where engineers own end-to-end delivery is highly valued Whats in It for You The chance to design, build, and launch new digital products inside a market-leading SME Freedom to experiment and engineer with AI in a greenfield innovation function Remote-first flexibility, with in-person collaboration when needed Access to unique compliance and consumer datasets Competitive salary and the opportunity to shape Serve Legal's future offering TPBN1_UKTJ

HR Manager / People Services Team Manager • Papworth Trust are looking for an experienced and values-driven HR professional to lead their People Services Team (HR and Payroll) on a full-time, permanent basis . This hybrid role is based in Huntingdon, Cambridgeshire, with regular travel to Trust sites across Cambridge, South Cambridge and Suffolk. This is a senior and rewarding opportunity to shape the people services delivery within a leading disability charity, supporting managers and colleagues to deliver inclusive, compliant and compassionate services that truly reflect Papworth Trust's values. Fantastic company benefits include: Competitive Salary: £51,000 per annum Holiday: 33 days annual leave including bank holidays Pension: enhanced employer contribution Wellbeing, development & rewards: Health cashback plan (dental and optical), enhanced sick pay, wellbeing and employee assistance support, access to training and professional qualifications, annual leave purchase, Values in Practice recognition awards, tax-saving schemes, and opportunities to have your voice heard through colleague groups. About the role: As HR Manager / People Services Team Manager , you will provide day to day leadership and management of the People Services Team to deliver a high-quality, customer-focused HR and payroll service across the Trust. Reporting to the Director of People & Culture, you will ensure delivery against KPIs and SLAs, maintain compliance with employment legislation, and drive continuous improvement using people systems and data. Working hours are 37.5 per week. This hybrid role requires at least two days onsite at Huntingdon or Papworth Everard, with candidates living within one hour's commute of Huntingdon. Key Responsibilities: Lead and manage the People Services Team, including Payroll, coaching staff, holding 1:1s and performance reviews, and supporting managers with complex employee relations matters. Oversee HR operations and service delivery, including workload management, customer service standards, inclusive policies, and use of HR systems and data to drive efficiency and continuous improvement. Manage payroll and pensions, ensuring accurate, timely payments, compliance with external providers, and contributing to payroll process improvements. Drive quality, projects, and improvement, including recruitment, onboarding, retention, digital people services, KPIs/SLAs, and cross-organisational initiatives. Manage finance, audit, and governance, including budgets, business cases, contracts, and ensuring compliance with internal and external audit requirements. Champion safeguarding and health & safety, promoting best practice and reporting concerns in line with Trust policies. About you: As HR Manager / People Services Team Manager , you will share Papworth Trust's values and be committed to equity, inclusion, and social change, with a strong understanding of the social model of disability. You will have experience of managing and leading a HR or People Services team, delivering against KPIs and SLAs, managing complex employee relations, and overseeing payroll and people systems. A confident communicator and skilled coach, you balance empathy with professionalism. You will hold a Level 5 CIPD qualification (or equivalent), up-to-date knowledge of employment law, strong organisational, analytical, and IT skills, experience using HRIS systems and people data, and the ability to travel across Trust sites. Payroll, pensions, TUPE, and regulated-sector experience are desirable but not essential. Why Papworth Trust: Papworth Trust is a leading disability charity, working to create a world where disabled people are seen for who they are and can live with equality, choice and independence. Our People Services team plays a vital role in enabling our colleagues to deliver high-quality, impactful services across the organisation. Additional information: The post is subject to an Enhanced DBS with Adults Barred List check and c andidates must be authorised to work in the UK. Papworth Trust is a Disability Confident employer. We welcome applications from disabled candidates and guarantee interviews to those who meet the minimum criteria. If you require reasonable adjustments or alternative formats, please let us know as early as possible. If you have the relevant skills and experience for this HR Manager / People Services Team Manager role and would like to be considered, please apply by submitting an up-to-date CV. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. No Recruitment agencies please. Additional Keywords: HR Manager, People Services, Payroll Management, Employee Relations, HRIS, Employment Law, Inclusion & Diversity, Disability Awareness, TUPE, Coaching & Development, Team Leadership, KPIs & SLAs, Recruitment & Retention, Organisational Development, Employee Wellbeing This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application. TPBN1_UKTJ