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tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Marketing Manager, Marketing & Communications Manager, Digital Marketing Manager, Senior Marketing Executive or Marketing Lead. You’ll also provide direction to a Marketing Executive and work with external agencies and creative partners. You’ll have real ownership of the marketing function, work

Impression is seeking an experienced Marketing Manager to take ownership of its marketing and communications activity. You’ll lead a broad programme across digital marketing, content, social media, campaigns, PR, brand, website and events, and manage a Marketing Executive while coordinating external agencies and creative partners. This role offers genuine ownership and the chance to shape how the organisation communicates with audiences and drives growth. #J-18808-Ljbffr

Impression is seeking a Marketing Executive to drive content across digital, social media, and email channels. You’ll work with a Marketing Manager to shape campaigns and communications that have real impact. You’ll be involved in content creation, website updates, events, and analytics. If you’re creative, collaborative and eager to learn, this is a great step into a meaningful marketing career. #J-18808-Ljbffr

Impression Recruitment Limited is seeking a Marketing Executive in Knaresborough to join a busy team and drive content across digital channels, social media, email campaigns and website content. You'll contribute ideas, collaborate with the Marketing Manager and broader team, and help deliver engaging campaigns with impact. You may be a recent graduate or an individual with marketing experience, and you will be supported to grow across content, digital, events and communications. #J-18808-Ljbffr

Location: Knaresborough Salary: £35,000 - £40,000 per annum Hours: Monday - Friday, Full-time - Part time hours also considered We're working with an established organisation that is looking for an experienced and commercially minded Marketing Manager to take the lead on its marketing and communications activity. This is an opportunity to step into a role where your ideas, strategy and expertise will genuinely make a difference. You'll have ownership of the marketing plan, helping to shape how the organisation communicates with its audiences, builds engagement and continues to grow. You'll work closely with senior colleagues and manage a varied programme of activity spanning digital marketing, content, social media, campaigns, PR, brand, website, advertising and events. You'll also have responsibility for guiding a Marketing Executive and coordinating external agencies and creative partners. The organisation is looking for someone who is passionate about what they do and motivated by the opportunity to create marketing that has a positive impact on people. • Developing and delivering an integrated marketing strategy aligned with wider organisational objectives, • Planning and managing campaigns across digital and offline channels, • Taking ownership of brand messaging, content and communications, • Developing engaging content across social media, email, website and publications, • Leading social media strategy and using performance data to continually improve results, • Managing digital advertising activity, including paid social and search, • Overseeing website content, SEO and conversion activity, • Planning marketing campaigns around events and wider initiatives, • Developing PR activity and building relationships with relevant external contacts, • Using analytics and campaign data to measure performance and shape future activity, • Managing the marketing budget and ensuring activity delivers value, • Working with external agencies, designers and other creative partners, • Managing and supporting a Marketing Executive, providing direction and developing their skills, • Identifying new ideas, opportunities and better ways of working across the marketing function, • Ensuring everything produced is consistent, engaging and aligned with the organisation's brand You could currently be working as a Marketing Manager, Marketing & Communications Manager, Digital Marketing Manager, Senior Marketing Executive or Marketing Lead and be ready for a role where you can take greater ownership. Our client is looking for someone who can combine strategic thinking with a practical marketing ability. You'll be confident developing a plan, but equally happy getting involved in the detail and making things happen. • Previous experience in a broad marketing role, ideally with responsibility for strategy and campaign delivery, • Strong digital marketing and content experience, • Excellent written communication and copywriting skills, • Experience managing social media and digital campaigns, • Good understanding of website, SEO, email and marketing analytics, • Experience using data and insight to evaluate and improve marketing activity, • Strong organisational and project management skills, • Experience managing agencies, freelancers or other external partners, • Ideally, some experience of managing or mentoring a junior marketing colleague, • A creative mindset with an excellent eye for detail, • The confidence to challenge, contribute ideas and influence stakeholders, • A proactive and positive approach, with a genuine interest in what the organisation does, • £35,000 - £40,000 per annum, • A broad and influential marketing position, • Genuine ownership of the marketing strategy and activity, • The opportunity to shape and develop the organisation's marketing approach, • Variety across digital, content, campaigns, PR, brand, website and events, • Responsibility for managing a Marketing Executive, • The opportunity to work with external agencies and creative partners, • A role where creativity and new ideas are actively encouraged, • The chance to use your marketing expertise for something that has a genuine positive impact on people If you're an experienced marketer looking for a role where you can take ownership, shape strategy and see the impact of your work, this could be an excellent next move. This is more than simply managing campaigns. It's an opportunity to become a key part of an organisation, bring fresh thinking to its marketing and help communicate something that genuinely matters. Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. #J-18808-Ljbffr

Application Deadline: 9 October 2026 Department: Services Employment Type: Permanent - Full Time Location: BWC Compensation: £31,000 / year Job title: Community Fundraising Manager (Scotland) Responsible to: North Regional Community and Events Manager Based: Community based in Scotland Contract: Permanent, Full Time This role will drive income growth and deepen engagement across local communities in the region, play a key role in growing and stewarding supporter-led activity, recruiting and empowering volunteers, and championing legacy giving across the region and deliver an ambitious programme of community and events fundraising, working closely with colleagues across fundraising, communications, and service delivery to maximise reach, impact, and return on investment • Meet an annual income target for the region, • Delivery of existing and new fundraising products, • Organising and supporting fundraising events and activities within the region • Ensure participants are stewarded on their supporter journey, • Lead where appropriate, project teams on campaigns and product development., • Build new relationships with small to medium-sized local businesses, local groups and societies, faith organisations and events and event participants to maximise fundraising in the region • Use fundraising products to secure sponsorship for partnership dogs within the region. • Work cooperatively with other fundraising colleagues (Events, Individual Giving and Major Giving, including corporates and trusts and with communications) to jointly further the impact of fundraising regionally. • Support and deliver local legacy conversations and the legacy promotion. Resource fundraising volunteers with legacy awareness training or guidance. • Contribute to an uplift in legacy pledges or enquirers sourced via community channels. • Deliver regional legacy awareness events or campaigns., • Recruit, train, develop, support and motivate community event volunteers and supporters., • In collaboration with regional service staff, establish, support and maintain relationships with Hearing Dogs networks of volunteers based around regional projects. • Ensure good relations are established and maintained with a variety of media, including local and social to promote the Hearing Dogs brand and develop fundraising and engagement. • Represent the Charity at volunteer and sector functions and events., • Use social media platforms, e.g. Facebook, X, to support fundraising initiatives, supporter journey and relationship building., • Use digital event and online fundraising platforms to support events, fundraising and engagement. • Monitor regional income/expenditure monthly against budget., • Report on variances and implement appropriate contingency plans., • Maintain the charity database with timely and accurate donor, supporter and third-party information ensuring compliance with GDPR. • To report back on a regular basis to the Head of Community Fundraising and Events as to activity, progress and achievement against identified financial and soft targets. • Proactive and confident self-starter with experience of raising funds or from equivalent experience gained either within the voluntary sector or the commercial world. • Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach. • Ability to work as part of a team and to contribute towards the success of the Community Fundraising team and wider team at Hearing Dogs. • Computer literate with MS365 applications and knowledge and experience of databases and an ability to keep accurate records of all contacts and relevant information. • Ability to work on own, without close and constant support and supervision and to be able to handle pressure, deadlines and targets. • Educated to A Level or equivalent., • A full current driving license., • Experience of the voluntary sector and fundraising., • An understanding of charity law and how it relates to community fundraising. • Understanding of digital and direct marketing in fundraising, • Experience of public speaking and presenting to a diverse range of audiences., • An understanding and affinity of the challenges faced by the deaf community and the disability marketplace. • A significant record of achievement in raising funds either gained within the voluntary sector or within a sales background. • A team player with a desire to inspire and motivate others. This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V). • Employee Assistance Programme, • Death in Service Payment, • Annual leave enhancements recognising long service, • Day off for your birthday, • Defined contribution group personal pension plan, • Enhanced sick pay, • Enhanced maternity, paternity and adoption pay, • Eye care, • Hearing tests, • Learning and Development opportunities, • Discounts on merchandise at Hearing Dog gift shops, • Pet Dog Policy #J-18808-Ljbffr

Marketing Manager in Knaresborough to own the organisation's marketing and communications. You will lead the marketing plan, shape how audiences are engaged, and drive growth across digital, content, PR, brand, website and events. You will mentor a Marketing Executive and coordinate external agencie

You could currently be working as a Marketing Manager, Marketing & Communications Manager, Digital Marketing Manager, Senior Marketing Executive or Marketing Lead and be ready for a role where you can take greater ownership. We're working with an established organisation that is looking for an exper

Marketing Manager Location: Knaresborough Salary: £35,000 - £40,000 per annum Hours: Monday - Friday, Full-time - Part time hours also considered We're working with an established organisation that is looking for an experienced and commercially minded Marketing Manager to take the lead on its marketing and communications activity. This is an opportunity to step into a role where your ideas, strategy and expertise will genuinely make a difference. You'll have ownership of the marketing plan, helping to shape how the organisation communicates with its audiences, builds engagement and continues to grow. You'll work closely with senior colleagues and manage a varied programme of activity spanning digital marketing, content, social media, campaigns, PR, brand, website, advertising and events. You'll also have responsibility for guiding a Marketing Executive and coordinating external agencies and creative partners. The organisation is looking for someone who is passionate about what they do and motivated by the opportunity to create marketing that has a positive impact on people. • Developing and delivering an integrated marketing strategy aligned with wider organisational objectives, • Planning and managing campaigns across digital and offline channels, • Taking ownership of brand messaging, content and communications, • Developing engaging content across social media, email, website and publications, • Leading social media strategy and using performance data to continually improve results, • Managing digital advertising activity, including paid social and search, • Overseeing website content, SEO and conversion activity, • Planning marketing campaigns around events and wider initiatives, • Developing PR activity and building relationships with relevant external contacts, • Using analytics and campaign data to measure performance and shape future activity, • Managing the marketing budget and ensuring activity delivers value, • Working with external agencies, designers and other creative partners, • Managing and supporting a Marketing Executive, providing direction and developing their skills, • Identifying new ideas, opportunities and better ways of working across the marketing function, • Ensuring everything produced is consistent, engaging and aligned with the organisation’s brand You could currently be working as a Marketing Manager, Marketing & Communications Manager, Digital Marketing Manager, Senior Marketing Executive or Marketing Lead and be ready for a role where you can take greater ownership. Our client is looking for someone who can combine strategic thinking with a practical marketing ability. You'll be confident developing a plan, but equally happy getting involved in the detail and making things happen. You’ll ideally have: • Previous experience in a broad marketing role, ideally with responsibility for strategy and campaign delivery, • Strong digital marketing and content experience, • Excellent written communication and copywriting skills, • Experience managing social media and digital campaigns, • Good understanding of website, SEO, email and marketing analytics, • Experience using data and insight to evaluate and improve marketing activity, • Strong organisational and project management skills, • Experience managing agencies, freelancers or other external partners, • Ideally, some experience of managing or mentoring a junior marketing colleague, • A creative mindset with an excellent eye for detail, • The confidence to challenge, contribute ideas and influence stakeholders, • A proactive and positive approach, with a genuine interest in what the organisation does, • £35,000 - £40,000 per annum, • A broad and influential marketing position, • Genuine ownership of the marketing strategy and activity, • The opportunity to shape and develop the organisation's marketing approach, • Variety across digital, content, campaigns, PR, brand, website and events, • Responsibility for managing a Marketing Executive, • The opportunity to work with external agencies and creative partners, • A role where creativity and new ideas are actively encouraged, • The chance to use your marketing expertise for something that has a genuine positive impact on people If you're an experienced marketer looking for a role where you can take ownership, shape strategy and see the impact of your work, this could be an excellent next move. This is more than simply managing campaigns. It's an opportunity to become a key part of an organisation, bring fresh thinking to its marketing and help communicate something that genuinely matters. Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. #J-18808-Ljbffr

IMPRESSION RECRUITMENT LIMITED is seeking a Marketing Manager in Knaresborough to lead the organisation’s marketing and communications. You will own the marketing plan, shape messaging, and drive engagement across digital and offline channels. You will oversee campaigns, content, and PR, while managing a Marketing Executive and coordinating external agencies. A strategic yet hands-on marketer with strong copywriting and analytics is ideal. #J-18808-Ljbffr

This hybrid role is based across our Harrogate Head Office and one of our clinic locations (Newcastle, Billingham, Harrogate, Huddersfield, Exeter or Norwich). Working arrangements are: • Full-time: 2 days at Head Office, 2 days at a clinic, and 1 day working from home., • Part-time (3 days): 1 day at Head Office, 1 day at a clinic, and 1 day working from home. Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. • A values-led culture where clinical excellence, compassion, and staff wellbeing come first, • Continued professional development, clinical supervision, and reflective practice to support the ongoing development of your clinical skills, • Competitive salary based on experience, with annual salary reviews and pension contributions, • Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday, • Private healthcare to support your physical and mental health, • A company laptop and on-call IT support to enable seamless remote working, • Opportunities to contribute beyond clinical work through the Evolve Skills & Research Academy, including training and research, • Company events, • Access to a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and their families We are excited to offer a unique dual-role opportunity within our growing service, joining a passionate and supportive multidisciplinary team dedicated to making a meaningful difference in the lives of children, young people and adults. Our services specialise in neurodiversity training built by clinicians for individuals, families, schools and organisations, and in delivering high-quality, evidence-based autism, ADHD assessments through both NHS-funded and private referral pathways. As a Neurodevelopmental Training & Assessment Specialist you will play a key role in the development of training content for our Evolve International Skills and Research Academy, creating training courses and modules about neurodiversity, providing high quality, informed learning packages for parents, individuals, businesses and educational settings. Our training aims to support and empower people to be in neuroinclusive in their businesses & settings as well as enriching people’s leaning to help them better understand themselves and others. In addition, you will contribute to comprehensive neurodevelopmental assessments, helping to ensure timely and accurate diagnoses that enable children, young people, their families and adults to access appropriate support and achieve improved outcomes. • Writing evidence based training modules about neurodiversity, • Deliver training sessions for online and in person learning modules on a regular basis, ensuring the effective delivery of the agreed training programme and content plan., • Deliver specialist training including “Train the Trainer” and discipline specific training, • Work in collaboration with Evolve International Skills & Training Academy team and manager to develop the training content plans, training module structures and marketing plans, • Have direct input into the development of training content plans, • Offering consultancy in neuroinclusive for schools and business throughout the UK, • Conducting face-to-face structured observations as part of the neurodevelopmental assessment process., • Conducting remote developmental history interviews with parents and carers via Zoom, • Participating collaboratively in peer MDT diagnostic discussions, supported by senior clinicians where needed, • Delivering clear, compassionate feedback to families, • Producing accurate clinical reports, including diagnostic formulations, with the help of our smart tools, • Working efficiently to meet service Key Performance Indicators (KPIs), • Delivering clinical supervision (where applicable), • Able to travel to a clinic base to conduct in-person assessments, (hybrid only), • Minimum of 5 years' professional registration with one of the following regulatory bodies: HCPC, NMC, GMC or Social Work England. Such as:, • HCPC – Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist, • NMC – Mental Health Nurse, Learning Disability Nurse, General Nurse, Children’s Nurse, • GMC – Medical Practitioners, • Social Work England – Social Worker, • Minimum of 1 years’ experience conducting diagnostic assessments for autism and/or ADHD in children and young people, • Strong understanding of differential diagnosis in neurodevelopmental presentations, • In-depth knowledge of DSM-5 diagnostic criteria for autism and ADHD, • Trained and experienced in the use of diagnostic tools such as ADOS-2, ADI-R, etc, • Effective time management and caseload organisation skills, with the ability to manage competing demands and meet clinical deadlines, • Ability to work effectively within a multidisciplinary team and participate in collaborative diagnostic discussions., • Highly developed written language skills used to produce high‑quality clinical reports, • Strong research skills with the ability to translate findings into structured, engaging training modules., • Experience of delivering online live training, • Well-developed communication skills with children, young people their families and adults, ensuring compassionate, clear, and professional interactions throughout the assessment process, • Ability to travel to throughout the UK as required to deliver training, • Candidates must be based in a commutable distance of our Harrogate Head Office and one day in one of our Clinic’s (Newcastle, Billingham, Harrogate, Huddersfield, Exeter, Norwich), • Must be eligible to work in the UK At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and neurodevelopmental psychology means in practice. Laura’s vision was simple yet powerful: to bring care, connection, empathy, and clinical excellence together, with no compromise. The Evolve International Skills & Research Academy develop training about neurodiversity, supporting and empowering others to understand the complexities of neurodiversity and the need for neuroinclusive work spaces, educational settings and society as a whole and carrying out research always with the purpose of bettering the lives of neurodivergent people. Evolve Psychology Started As a Small Practice Delivering Expert Witness And Neurodevelopmental Assessments Has Grown Into An International Independent Psychology And Neurodevelopmental Service Providing Services Across The UK, Ireland And Beyond. In The UK, We Provide Services Through The NHS And Private, Specialising In a Variety Of Pathways, Including • NHS-funded neurodevelopmental assessments via Right to Choose (online when clinically appropriate and in-person), • Private neurodevelopmental assessments (online when clinically appropriate and in-person), • SpLD assessments, including dyslexia and dyscalculia, • Intellectual disability assessments, including cognitive We are clinician-founded and clinician-led. Our clinicians are proudly registered with HCPC, NMC, GMC and Social Work England or affiliated with the British Psychological Society. Globally, we are an award-winning, multidisciplinary team of over 100 experts, committed to delivering high-quality, expert services. • Expert leadership: Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 20+ years’ experience across mental health, neurodevelopmental, psychological and forensic services, bringing deep clinical insight and hands‑on leadership to everything we do., • NHS-accredited provider: Recognised for delivering high-quality services regionally and nationally across the UK., • Dedicated clinical leadership: Across all of our clinical pathways., • Gold-standard Assessments: We are compliant with NICE, BPS, and other national and international assessment standards., • Access to digital tools: Supporting assessment delivery, including electronic health record systems., • Comprehensive CPD and discipline-specific clinical supervision., • Person‑centred approach: We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence-based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis., • Values-led culture: Compassion, clarity, and integrity guide everything we do, from team interactions to family support., • Sustainable growth: With clinics across the UK, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre #J-18808-Ljbffr

From £43,000 to £48,000 DPE + fantastic benefits Full time - 37.5 hours a week We make health happen. As the centre manager for Mindplace, you will be accountable for leading and owning all Mindplace Centre activities to ensure performance is optimised and clinical governance processes are adhered to. You'll be needed to drive and improve operational performance across all service lines and for ensuring their respective Bupa Mindplace Centre consistently delivers the highest standards of customer service and satisfaction. • Support the Regional Operations Manager with the opening of new Mindplace centres across the region, • To lead and manage commercial and business needs of the Mindplace Centre, overseeing and maintaining client contacts and business relationships, • To drive operational efficiency through effective utilisation and efficient scheduling of resources. Continually strive for profitable growth, driving innovation and keeping the customer at the centre of everything we do, • Use insights from the Net Promoter System to continually drive improvements to the customer experience across their Mindplace Centre, • To seek opportunities to maximise the business by owning the local marketing plan alongside HSBC, raising the centre's profile in the local office and use the expertise within Marketing and Sales to convert leads into new business, • To be the operational lead with key corporate clients and to support the Regional Onsites Manager with new business opportunities locally and service lines developments, • To analyse failure demand, customer satisfaction results, complaints and immediate feedback. Work towards understanding the root cause and put in place speedy remedial actions, • To maintain and develop a robust and proportionate control environment to ensure all clinical staff adhere to professional and regulatory requirements (eg CQC,HCPS, BABCP, CQQ)., • Healthcare management experience - Mental Health experience is desirable but not essential, • Strong operational experience, • Strong experience of onsite corporate healthcare, leading large teams and people management including evidence of the ability to engage and motivate people, • Excellent interpersonal skills and the ability to communicate with employees, colleagues, customers and corporate clients, • Experience of working in a regulated environment, • Experience of the mental health and healthcare and / or wellbeing industry, • Good track record of driving business performance and delivering business results, • Strong problem solving and project management skills, • IT proficiency including the use of Microsoft office systems Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. • Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell, • Bupa health insurance as a benefit in kind, • Enhanced pension and life insurance, • Option to join dental insurance scheme at a discounted rate, • Access to our Digital GP platform on you mobile, • Access to family mental health line, • Financial wellbeing channels We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately #J-18808-Ljbffr

Senior Digital Marketing Manager. Marketing team and play a key role in shaping and developing the companies digital marketing capabilities. Senior Digital Marketing Manager.

Assistant Marketing Manager - Up to £50,000 - Beauty. This is a key role, responsible for shaping and delivering marketing campaigns across both digital and offline channels. To be considered, candidates should have marketing experience (ideally in beauty or consumer goods), proven experience manag

A cybersecurity company is seeking a Digital Media Marketing Manager for a 12-month contract in London. The ideal candidate will have over 7 years of digital marketing experience, particularly in managing and optimising paid media campaigns. Strong knowledge of digital advertising platforms and EMEA

Unknown is seeking an experienced Project Manager to deliver high-profile interior programmes from concept to completion.

Marketing & Communications Manager - Public Sector, Digital Transformation. Xpertise are urgently looking for a Marketing & Communications Manager - Public Sector, Digital Transformation. Experience marketing digital services, technology platforms or transformation programmes.

Direct message the job poster from next level - marketing, creative, PR & digital recruitment. Co-Founder @ Next Level | Marketing, Creative, PR & Digital recruitment. Referrals increase your chances of interviewing at next level - marketing, creative, PR & digital recruitment by 2x.

A leading creative agency in the UK is seeking an Associate-level professional to support client relationships and manage projects.You'll work in a hybrid model from their Vauxhall office in London, ensuring timely project delivery and maintaining strong client partnerships.Ideal candidates will pos

They are looking for a strategic Digital Marketing Manager to build their passive lead generation engine, reduce cost per acquisition and optimise the digital experience for their prospects. Digital Marketing Manager - Remote. They do everything in-house, so they are looking for a technically skille

Leading home retail brand in Hayes is seeking an Assistant Marketing Manager to join the Marketing and DTC team. You will work closely with the Marketing and DTC Director to deliver the annual marketing plan, manage agencies, and develop the wider marketing function with ownership and visibility in

Proven experience in a Digital Marketing Manager or Performance Marketing role. We're partnering with a highly successful, fast-growing business looking to appoint a Digital Marketing Manager to take ownership of customer acquisition strategy and performance across multiple digital channels. This is

A leading broadband provider in the UK is seeking a Senior Digital Marketing Manager for a fixed 9-month contract. The ideal candidate has over 3 years of experience in digital marketing and a strong background in paid media analytics. You will lead digital strategies to enhance online presence and

Tribal Digital - Data Driven Digital Recruitment provided pay range. This range is provided by Tribal Digital - Data Driven Digital Recruitment. Direct message the job poster from Tribal Digital - Data Driven Digital Recruitment.

Part-time Digital Marketing and Membership Manager. Demonstrable proficiency over a minimum of 3 years in Digital Marketing, Membership engagement/CRM and Social Media Marketing strategies and tools. This role reports to WACL Hon Treasurer and will develop and execute integrated digital strategies,

This is not a typical marketing role; it’s a chance to help build a team, shape project processes and have a visible impact on the agency’s next chapter. Background in marketing and a passion for design and aesthetics. Industry: Creative and Design Services; Marketing.

RLE International in Essex is seeking a Digital Operations Manager to support their European digital teams and deliver pan-European digital strategy, website content and administration for the client’s European websites.

Enable and upskill marketing teams to get the most from their digital shelf presence. Are you passionate about how brands show up online? This is an exciting opportunity to join a market-leading FMCG business, taking ownership of how a portfolio of household brands perform across the digital shelf.

Tarsh & Partners Marketing Recruitment is seeking a Digital Comms Manager to lead digital media strategies for a major FMCG brand in the United Kingdom. This role involves driving performance-based marketing initiatives across various digital channels, developing content strategies, and managing e-c

MLR Associates in Leeds offers a hybrid Digital Marketing Manager position, driving growth and shaping marketing strategy for the UK market. The role requires B2B marketing experience, budget management, and strong branding across all channels, with ownership of events, campaigns, and digital conten

Kingspan Data Solutions, part of the Kingspan Group, is seeking a proactive Digital Marketing Manager to lead the development and optimisation of global digital platforms.

We are seeking a dynamic and experienced Digital Marketing Manager to join our team. Digital Marketing Manager – Fashion. This role is critical in driving the digital strategy and execution across all digital channels, enhancing the brand’s online presence and creating immersive digital experien

To be considered for this Senior Sales Manager role you will have proven experience as a Sales Manager or Head of Sales in a B2B sales function. Lead and develop the internal sales function through the Internal Sales Office Manager, ensuring clear priorities, capability development, and performance

Nigel Wright Group is partnering with a fast-growing, commercially driven business to appoint a Digital Marketing Manager who will own the customer acquisition strategy across paid, organic and owned channels.

Butler Rose Ltd in Leeds is recruiting a commercially focused Marketing Manager to own the marketing activity and report to the Marketing Director. This hands-on role shapes campaigns, content, digital activity and product positioning to strengthen brand visibility and drive growth across trade and

Reporting to the Head of Marketing and working closely with the Sales Division and management team, the Marketing Manager will be pivotal in the growth of the UK business marketing strategy. Craft strategies for all Marketing teams, including Digital, Advertising & Communications. Prepare and manage

A B2C luxury vehicle dealership specialist is seeking a Digital Marketing Manager to design and implement the digital marketing strategy to drive acquisition numbers and brand marketing. A degree or equivalent in marketing or marketing-related subject or an alternative marketing qualification. Plan,

AI tools effectively within digital marketing workflows. Email marketing, CRM and marketing automation. The opportunity to contribute to wider digital strategy and help develop our digital offering.

A dynamic drinks brand is seeking a Marketing Manager to lead brand strategy and enhance customer experience. This role emphasizes sustainability and requires a creative marketer capable of building a brand from scratch, especially in the digital-first domain.

Palo Alto Networks is looking for a Digital Media Marketing Manager to work within the EMEA Growth Marketing team. The EMEA Digital Media Marketing Manager is responsible for planning, executing, and optimising paid media campaigns across various digital platforms to drive brand awareness, lead gene

Swan Creative in Leigh-on-Sea, Essex is seeking an experienced Digital Marketing Manager to lead SEO and paid search initiatives across client portfolios. SEO and Google Ads experience, and comfort with AI tools in marketing workflows are essential.

Digital Marketing Manager (Content Marketing - 6 Month Maternity Cover). Prepare and manage the digital marketing budget for search, social, and direct marketing channels. We are looking for a passionate Digital Marketing Manager to provide maternity cover for a period of 6 months, starting 1st Dece

A leading insurance firm in the UK is looking for a Digital Marketing Manager to drive customer acquisition and brand growth through paid digital channels. Applicants should have proven digital marketing experience in financial services, especially with Google Ads and Meta Ads Manager. The candidate

The Digital Marketing Manager will. Strong ability to execute performance-driven digital marketing campaigns. Develop and execute strategic digital marketing campaigns to drive event ticket sales, memberships, and brand awareness.

Co-Founder @ Next Level | Marketing, Creative, PR & Digital recruitment. Plan and manage content marketing, paid and organic social media, SEO, and email campaigns. Manage marketing budgets effectively, ensuring efficient spend across channels.

Nigel Wright Recruitment is seeking a Digital Marketing Manager to own the customer acquisition strategy across multiple digital channels. Reporting into the Marketing Director, you’ll drive campaigns across paid, organic and owned channels, manage relationships with agencies, and work closely wit

Lead the continuous improvement and adoption of our digital marketing ecosystem, including DAM, CMS, marketing automation, reporting, and future digital platforms, ensuring they deliver measurable value to marketing teams and business stakeholders. We are seeking a proactive and results-driven Digit