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  • Community & Digital Customer Service Manager
    Community & Digital Customer Service Manager
    5 days ago
    Full-time
    London

    The Community & Digital Customer Service Manager will play a key role in supporting the day-to-day operation of our digital customer experience. You will manage customer interactions across our app, website, email and social channels, ensuring customers receive timely, helpful and brand-aligned support. You will also act as the link between our customers, marketing team, operations teams and technology partners, helping identify opportunities to improve the digital experience while fostering a positive and engaged community. This is a hands-on role suited to someone who enjoys problem-solving, building relationships and delivering excellent service in a fast-paced, growing business. Location: London (2-3 days per week) Travel: Travel to our Switzerland HQ in Lausanne every 2 weeks. ● 2-4 years' experience in customer service, community management, digital operations or a related role ● Experience supporting customers across digital channels including email, social media and web platforms ● Strong written and verbal communication skills in English and French. ● Excellent organisational skills with strong attention to detail. ● Comfortable managing multiple priorities in a fast-paced environment. ● Experience using customer service platforms, CRM systems or ticketing tools ● Good understanding of social media platforms and online communities ● Confidence working with digital products, websites and mobile apps ● Proactive problem-solving mindset with a customer-first approach ● Strong stakeholder management and relationship-building skills Desirable ● Experience within FMCG, hospitality, wellness, fitness or consumer lifestyle brands ● Familiarity with website CMS platforms and mobile app environments ● Experience working with agencies or external technology partners ● Knowledge of CRM and customer engagement tools. ● Interest in running, fitness, wellness or healthy living. Personal Attributes ● Positive, approachable and customer-focused. ● Strong ownership mentality and willingness to take initiative. ● Calm and solutions-oriented under pressure. ● Highly organised and detail-oriented. ● Collaborative team player. ● Adaptable and eager to learn. ● Passionate about delivering exceptional customer experiences

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  • Area Sales Manager (ASM)
    Area Sales Manager (ASM)
    30 days ago
    Full-time
    London

    Purpose of the Role "We exist to elevate life through technological artistry." Are you passionate about the future of mobile technology and naturally charismatic on camera? We are looking for an energetic, results-driven Area Sales Manager who can bridge the gap between traditional field sales and modern digital influence. In this role, you aren't just visiting stores; you are the digital face of OPPO in your region. You will be responsible for driving sales growth through relationship building, expert product training, and building a powerful digital presence via TikTok. If you have a knack for turning retail staff into advocates and aren't afraid to go viral, we want to hear from you. Key Responsibilities 1. Drive the Business (Sales & Field Operations) • Regional Dominance: You will be responsible for a wide geographic territory, requiring a high level of mobility and a proactive approach to travel. You are expected to be "on the road" daily, ensuring the OPPO brand maintains a dominant presence across the entire region., • Hit the Number: Your primary focus is sales growth (WoW, MoM, and Annually). Use data, regional insights, and digital reach to identify "hidden gems" and execute quick wins., • Ambassador Leadership: Beyond your own sales efforts, you will manage and inspire a network of Store Ambassadors. You are responsible for their performance, ensuring they are motivated, knowledgeable, and acting as true extensions of the OPPO brand., • Compliance & Excellence: You are the eyes and ears of the brand. You will rigorously monitor and report on in-store compliance, ensuring that POS materials, stock levels, and brand guidelines are met to the highest standard., • Commercial Conversations: Negotiate high-impact initiatives in-store to ensure OPPO stands out in a competitive retail footprint, leveraging your relationships to secure prime floor space., • Reporting: Showcase your success through our mobile platform. You will provide real-time competitor feedback and detailed reports on store performance and compliance metrics. 2. Digital Presence & Content Creation • TikTok Integration: Create engaging, trend-led TikTok content to showcase OPPO products and features to both retail partners and customers., • Camera Ready: You must be 100% comfortable being in front of the camera—whether it’s filming a quick product "how-to," a trending challenge, or a live stream., • Social Advocacy: Use social platforms to build a community within your territory, making OPPO the most "talked about" brand in your region. 3. Training & Execution • Training Perfection: Deliver innovative training sessions to upskill retail staff. We want someone who thrives "on stage"—whether that stage is a shop floor or a smartphone screen., • Own the Process: Manage your territory solo, from planning and preparation to final execution. Requirements & Essential Skills • Digital Savvy: A deep understanding of TikTok trends, video editing, and social media engagement., • Experience: Minimum 1–2 years in field sales, field marketing, or professional content creation., • The "Hustle": A results-driven mindset with a history of achieving sales growth., • Presence: Highly approachable, outgoing, and completely comfortable being the face of the brand on camera., • Logistics: Full UK Driver’s Licence is essential. Must be willing to travel "on patch" (Monday–Friday) with a requirement to work at least one weekend a month.

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  • Marketing Executive
    Marketing Executive
    1 month ago
    £30000 yearly
    Full-time
    Romford

    Marketing & Brand Executive – Full Time 📍 Romford, RM1 💷 Salary: £30,000 per year 🕒 Full Time | Office-Based We are a growing perfume business based in Romford, RM1, looking for a motivated and creative Marketing & Brand Executive to join our team full time. This role is ideal for someone with a passion for branding, social media, and digital advertising who can help grow our online presence, strengthen our brand image, and increase sales. Key Responsibilities: • Managing and growing our social media platforms, • Creating engaging marketing content and advertising campaigns, • Running paid ads across Facebook, Instagram, TikTok, and Google, • Developing marketing strategies to increase brand awareness and customer engagement, • Working with influencers and promotional partnerships, • Monitoring campaign performance and reporting results, • Assisting with product launches, promotions, and overall brand development Requirements: • Previous experience in marketing, branding, advertising, or social media management preferred, • Strong communication and organisational skills, • Good understanding of digital marketing platforms and current trends, • Creative mindset with the ability to bring fresh ideas, • Ability to work independently and as part of a team What We Offer: • Full-time permanent office-based role, • Salary of £30,000 per year, • Friendly and creative working environment, • Opportunity to grow within an expanding perfume business To apply, please send your CV along with a short description of your experience.

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  • Admin & Marketing Assistant
    Admin & Marketing Assistant
    1 month ago
    £14.03 hourly
    Full-time
    London

    Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM Pay: £14.03 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate We are currently recruiting for an Admin & Marketing Assistant to join a growing and fast-paced business within the technology and consumer electronics sector. This is an exciting opportunity for someone looking to build experience in administration, marketing, and social media. The role combines general administrative support with responsibility for helping manage the company’s online presence across various digital platforms. No formal experience is required; however, candidates with some background or interest in administration, customer service, marketing, or social media will be well suited to the role. Full training will be provided. This position offers a hybrid working arrangement, with a mix of office-based work and remote flexibility. Key Responsibilities Assisting with day-to-day administrative tasks and office support Managing and updating social media platforms (Instagram, Facebook, TikTok, LinkedIn) Creating, scheduling, and posting engaging content for online campaigns Responding to customer enquiries via email and social media Supporting website updates and online product listings Assisting with marketing campaigns and promotional activity Maintaining accurate records, files, and documentation Supporting the wider team with general business operations and online growth Ideal Candidate Strong communication and organisational skills Confident using social media platforms Basic IT skills, including Microsoft Office or similar systems Creative mindset with an interest in marketing and digital content Reliable, proactive, and willing to learn Able to manage tasks independently within a hybrid working setup Any previous experience in admin, retail, customer service, or marketing is beneficial but not essential What’s on Offer Hybrid working arrangement (office and remote flexibility) Full training and ongoing support Friendly and supportive working environment Opportunity to gain hands-on experience in admin and marketing Career development opportunities within a growing business Competitive salary depending on experience This role would suit someone enthusiastic, organised, and keen to develop their skills in a modern administrative and digital marketing environment.

    Immediate start!
    No experience
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  • Executive Assistant
    Executive Assistant
    1 month ago
    Part-time
    Sanderstead, Croydon

    CEE Mirrors and The London Web are seeking a freelance Executive Assistant to assist with light administrative and digital tasks. This primarily involves cataloging products for our WooCommerce store. This role is suited for a detail-oriented individual who excels at following clear instructions, utilizing online tools, and supporting the growth of a small creative business. Initially, the work will be project-based and freelance, with potential for increased hours and responsibilities over time. Your initial tasks will include: • Adding 125 mirror products to our WooCommerce store, utilizing provided images, titles, and copy., • Liaising with local mirror suppliers., • Updating and curating social media content., • Following a detailed, step-by-step process that will be outlined during a call within a specified timeframe., • Working remotely with flexible hours, ensuring all deadlines are met. CEE Mirrors and The London Web are looking for a freelance Executive Assistant to help with light admin and digital tasks, starting with adding to our product catalog to our WooCommerce store. This role is ideal for someone detail‑oriented who enjoys following clear instructions, working with online tools, and supporting a small creative business as it grows. Initial work will be project‑based and freelance, with potential for more hours and responsibility over time. As part of the interview, you’ll add 25 product/live while we loosely guide you, to check we can work well together.

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  • Marketing Manager
    Marketing Manager
    1 month ago
    £51000 yearly
    Full-time
    London

    Job Title: Marketing Manager Company: WELLIAM TRADE LTD Location: Fabric Floor, 8th Floor, International House, Canterbury Crescent, London, England, SW9 7QE Salary: £51,000 per annum (depending on experience) Job Type: Full-time, Permanent About Us WELLIAM TRADE LTD is a UK-based company specialising in the agency and distribution of textiles, clothing, footwear, leather goods, and related fashion products. We work closely with international suppliers and UK-based clients, supporting product positioning, market expansion, and commercial growth within the fashion and retail sectors. The Role We are seeking a dynamic and commercially driven Marketing Manager to lead our marketing strategy and enhance brand presence across the UK and international markets. This role is ideal for a candidate with strong experience in fashion, textile, or retail-related industries. Key Responsibilities • Develop and implement comprehensive marketing strategies aligned with company objectives, • Manage and optimise digital marketing campaigns across multiple channels (social media, SEO, paid ads, etc.), • Conduct market research to identify trends, customer needs, and competitive positioning, • Collaborate with suppliers and partners to promote products effectively in the UK market, • Oversee branding, promotional materials, and product positioning strategies, • Manage marketing budgets and track campaign performance, • Build and maintain relationships with key stakeholders, including clients and distributors, • Support business development initiatives through targeted marketing efforts, • Requirements, • Bachelor’s degree or above in Marketing, Business, or a related field, • Minimum 2 years’ experience in marketing, preferably within fashion, textiles, or retail sectors, • Strong understanding of UK and international market trends, • Experience in digital marketing tools and analytics platforms, • Excellent communication and organisational skills, • Ability to work independently and manage multiple projects, • Fluent English required; additional languages (e.g. Mandarin) are a plus, • What We Offer, • Competitive salary package, • Opportunity to work in an international trading environment, • Career progression within a growing company, • Exposure to global fashion and retail markets, • How to Apply, • Please submit your CV and a brief cover letter outlining your suitability for the role.

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  • Self‑Employed Sales & Marketing Agents – National Charity Project
    Self‑Employed Sales & Marketing Agents – National Charity Project
    2 months ago
    £25000–£75000 yearly
    Part-time
    London

    We are The Wisdom Trust, a UK charity (number 1112323), which aims to protect the environment, reduce poverty, improve health and support human rights. We are 20 years old and have lots of campaigns and projects in place already to help us achieve our goals. But we've identified an environmental concern that affects one of the biggest industry sectors here in the UK and all over the world, that results in a catastrophic unnecessary wastage of water and energy. The good news, however, is that there is a simple solution, And now, we're on a campaign to reduce all this wastage and reduce its impact on our fragile environment. With this in mind, we’re recruiting self‑employed Sales & Marketing Agents to help roll out a major charity‑supported initiative for businesses in the UK primarily but also elsewhere too. Your role is simple: introduce businesses in our target sector to what they will clearly view as a ‘must‑have’, 'win-win' product and service that cuts wastage, saves effort and reduces costs — with no outlay required on their part. And that's it! You create good qualified leads and we and our team do all the rest. You do need to carry kit or samples and there is no demonstration required. All you require is the ability to learn the basics of the product, roughly how it works and how the business will benefit. Then use your charm and communication skills to a) talk to the right person and b) convince them that this is worth looking at further. You’ll work for yourself, choose your own areas, and build a portfolio of clients nationwide. Once you create interest, we and our partners will handle the full sales presentation, installation and ongoing service. You earn a monthly fee for every new client, paid month after month, creating a growing recurring income stream. These are 100% self-employed, commission based roles, but expected earnings are £25,000–£75,000+ per year, depending on activity and client volume. And in addition, you'll be helping raise funds for the charity to allow us to further develop our other campaigns to make the world a better place. Ideal for confident communicators, field‑based reps, networkers, or anyone wanting flexible, self‑managed income with long‑term rewards. Responsibilities • Develop comprehensive marketing strategies aligned with organisational goals to increase visibility and engagement., • Generate a regular supply of good-quality, qualified sales leads., • Manage relationships with clients, partners, and stakeholders to foster long-term collaborations., • Lead public relations activities to promote the organisation’s mission through media engagement, events, and community outreach programmes., • Provide exceptional customer service by addressing enquiries promptly and maintaining positive interactions with supporters., • Analyse market trends and competitor activities to identify new opportunities for growth and engagement., • Collaborate with internal teams to create compelling content for digital platforms, print materials, and events.Qualifications, • Proven experience in sales, marketing, or related roles within a non-profit or charitable organisation is preferred., • Strong knowledge of marketing principles, relationship management techniques, and public relations strategies., • Demonstrated ability in fundraising activities and donor management., • Excellent communication skills—both written and verbal—with the ability to engage diverse audiences effectively., • Organised with strong project management capabilities to handle multiple campaigns simultaneously., • A proactive approach with the ability to work independently as well as part of a team. This position offers an engaging environment where your expertise can make a meaningful impact while fostering personal growth within a supportive organisation dedicated to its mission.

    Immediate start!
    Easy apply
  • Social Media Manager
    Social Media Manager
    2 months ago
    £42500 yearly
    Full-time
    Romford

    About the Role We are seeking a creative and commercially driven Social Media Manager to lead and execute our digital presence across multiple platforms. The successful candidate will be responsible for developing and implementing social media strategies aligned with the company’s growth objectives, enhancing brand visibility, and driving customer engagement and sales. Key Duties and Responsibilities • Develop and implement a comprehensive social media strategy tailored to the company’s products, services, and target market., • Manage and oversee daily operations of social media platforms including Instagram, Facebook, TikTok, LinkedIn, and emerging platforms., • Create, edit, and publish engaging content including posts, videos, graphics, and campaigns., • Plan and execute targeted marketing campaigns including promotions, product launches, and paid advertising., • Analyse performance metrics and prepare reports to improve campaign effectiveness., • Work closely with senior management to identify target customer demographics and marketing objectives., • Monitor competitor activity and industry trends to maintain a competitive edge., • Engage with customers and followers professionally through comments, messages, and reviews., • Coordinate with external designers and content creators where required., • Ensure all content complies with advertising standards and data protection regulations., • Develop tools to monitor and evaluate effectiveness of social media activities. Skills, Experience and Requirements • Degree or equivalent qualification in Marketing, Digital Media, Communications, or related field., • Proven experience managing business social media accounts., • Strong knowledge of social media platforms and analytics tools., • Experience with paid advertising campaigns., • Excellent communication skills., • Ability to manage multiple campaigns independently.

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  • Social Media Manager
    Social Media Manager
    2 months ago
    £41700 yearly
    Full-time
    Ilford

    PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.

    No experience
    Easy apply
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