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hackajob is partnering directly with JPMorganChase to hire for this role.JOB DESCRIPTIONStep into the role of a Principal Information Architect (Executive Director) at JPMorganChase and become a promoting force behind the development and adoption of cutting-edge, cloud-based technologies. Make metadata real, usable, and impactful in modern engineering. In this role, you'll sit at the intersection of Information Architecture and Software Engineering-building models, languages, and tooling that help teams move faster with clarity and control. You'll have room to grow your craft, deepen your technical breadth, and influence standards across a large, complex environment.As a Principal Information Architect, Metadata at JPMorganChase within the Commercial & Investment Bank, you will connect enterprise modeling and metadata practices to real software engineering assets and workflows. You will develop metamodels, controlled vocabularies, mappings, lineage, and domain-specific languages that make metadata actionable. You will prototype and maintain tooling that captures, validates, transforms, and presents metadata to support current and emerging needs. You will influence direction through thought leadership (not people management), partnering with stakeholders to drive standards and adoption. You will help ensure models and metadata support development practices and regulatory asks in a clear, implementable way.This could suit a strong Information Architect with metadata experience and an interest in software development, or a strong Software Engineer with metadata and language experience wishing to grow into an Information Architect role. It might also support someone with an academic background, with some hands-on experience.Job responsibilities- Develop and maintain the metamodel to support current and emerging business needs- Create and evolve novel metadata assets, including controlled vocabulary, mapping, lineage, transformation, and data content descriptions- Build and maintain mappings between metadata and software engineering assets- Design and maintain domain-specific languages that represent metadata, including their underlying structures- Prototype and maintain tooling that captures, integrates, validates, transforms, generates code from, reports on, and presents metadata- Engage with customers, the Chief Data Office, product owners, Information Architects, development teams, and other stakeholders to communicate the Information Architecture vision and standards, and support effective implementation- Architect metadata and language foundations that enable AI solution capabilities, including semantic consistency, provenance/lineage, policy tagging, and interoperability across engineering workflows- Establish reuse-first, metadata-driven engineering patterns and governance that support AI-enabled platforms (e.g., traceability/auditability, resiliency, and security controls) through well-defined models, DSLs, and tooling integrationsRequired qualifications, capabilities, and skills- Create logical and physical data models and express them clearly for both technical and non-technical audiences- Use UML modeling tools (for example, MagicDraw, PowerDesigner, or Eclipse-based tooling)- Apply metamodel concepts (for example, UML and MOF) to structure and govern modeling approaches- Work with controlled vocabularies and metadata standards to drive consistency and reuse- Produce and interpret mappings and lineage to explain how data is related, moved, and transformed- Translate between what is in a model and its corresponding representation in programming and schema languages. Build or maintain domain-specific languages, including their abstract syntax structures- Program effectively in one or more languages such as Java, JavaScript, Python, or C++. Implement language tooling components such as parsers, interpreters, compilers, debuggers, or related frameworks- Prototype solutions independently and navigate ambiguous design and functionality problems- Collaborate with business and technical teams to understand, translate, review, and playback requirements- Intimately understand the relationship between what is in a model and its corresponding representation in other programming and schema languages. Similarly, for domain specific languages and ASTs.- Demonstrated experience designing metadata/language architecture that supports AI-enabled solutions, including enforceable semantics, lineage/provenance, and integration into scalable platforms with resiliency, security, and auditability requirementsPreferred qualifications, capabilities, and skills- Exposure to code generation patterns and the development or use of code generators. Familiarity with data management technologies such as relational or columnar databases, data integration (ETL), or API development- Familiarity with data formats such as JSON, XML, Avro, or Google Protocol Buffers- Comfort engaging with the algorithms and mathematics behind languages, tooling, and data processing- Academic background paired with hands-on implementation experience- Interest in how strong Information Architecture and models enable modern software development and engineering discipline- Awareness of how modeling and metadata practices support regulatory and control requirementsIf you're someone who enjoys working across modeling, metadata, languages, and software engineering-and you like bringing clarity, standards, and practical tooling to complex environments-we'd like to hear from you.ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.ABOUT THE TEAMJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.TPBN1_UKTJ

About the Role As the Customer Lifecycle Marketing Manager for EMEA, you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell, retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA customers receive meaningful, timely, and data-driven engagement at every stage. Location - remote, anywhere in UK What You’ll Be Doing EMEA Expansion & Adoption Programs • Execute EMEA-focused customer lifecycle marketing programs that support upsell, cross-sell, product adoption, and renewals, • Localize global expansion and lifecycle stage frameworks to reflect EMEA market dynamics, customer maturity, and buying behavior, • Partner with EMEA Customer Success and Sales leaders to align programs to regional renewal and expansion motions Cross-Functional Partnership, • Collaborate with Customer Success and Data teams to identify expansion opportunities, risk signals, and advocacy candidates, • Partner with Product Marketing to localize messaging, surface EMEA customer insights into global strategy, and align with broader GTM priorities, • Work with Advocacy and Community teams to elevate EMEA customer stories through case studies, events, and thought leadership Customer Insights & Measurement, • Own and report on EMEA lifecycle campaign performance KPIs for expansion pipeline, retention and product adoption outcomes, as well as engagement, • Leverage Salesforce, Pardot, Pendo, 6sense, Tableau, Power BI, and related tools to connect customer behavior to revenue impact, • Translate performance insights into clear, actionable recommendations that improve targeting, campaign effectiveness, and regional results Lifecycle & Journey Execution, • Execute EMEA customer lifecycle programs from onboarding through renewal and advocacy, tailoring touchpoints based on stage, behavior, and customer profile, • Refine regional customer journeys to reduce friction, accelerate activation, and improve long-term expansion outcomes, • Partner with Content and Product Marketing to develop and deploy assets aligned to lifecycle stage, persona and regional needs Customer Engagement & Advocacy, • Plan and execute EMEA customer-specific events, such as user groups, webinars, regional events, and connect customers with speaking opportunities, • Identify and nurture customer champions for case studies, awards, and peer-led advocacy initiatives, • Ensure globally aligned yet regionally authentic customer engagement experiences that strengthen retention and brand affinity, • Manage customer swag fulfillment and incentive programs through Reachdesk Optimization & Scale, • Design and execute A/B and multivariate testing to optimize lifecycle performance, adoption, segmentation, and revenue outcomes, • Continuously refine targeting and messaging based on behavioral, engagement, and product usage insights, surfacing regional learnings that inform global lifecycle strategy and prioritization, • Other duties as assigned About You, • 5+ years of B2B SaaS customer or lifecycle marketing experience, • Experience building targeted, behavior-driven lifecycle programs across the customer journey, • Proven track record of driving measurable expansion pipeline and renewal impact through lifecycle marketing programs, • Experience executing global lifecycle frameworks within regional markets while adapting to local customer nuances, • Experience applying experimentation frameworks to improve lifecycle performance and revenue outcomes, • Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy, • Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes, • Strong analytical, communication and project management skills, with the ability to turn insight into action, • Ability to operate with urgency and clarity in a fast-scaling, ambiguous environment, • Industry experience in IT, MSP, cyber security, or endpoint management required, • Embody and lead in NinjaOne’s values—Curiosity, Integrity, Kindness, Humility, Builders creating an environment where these values thrive About Us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love Our flexible working hours with remote office options enable you to successfully balance your personal life and your job You are insured through AXA Private Medical Insurance (PMI) Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback) Grow personally and professionally with one of the fastest growing companies Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-RS1 #LI-Remote #BI-Remote

Commercial Sales Manager- Regional House Builder Team Field-based role (West Midlands, Wales, South West) Competitive Salary & Benefits, plus Company Car & Bonus At Marshalls Bricks and Masonry, we have over 100+ years of expertise in designing and manufacturing bricks, walling and masonry. We’re a major supplier to the construction industry of 120 million great quality bricks a year! Since the millennium, with the investment in new manufacturing facilities and techniques, our concrete bricks have evolved beyond recognition to now become a real alternative to traditional clay bricks, and are more environmentally friendly. We're part of the Marshalls Group, a Superbrand since 2010 and a successful FTSE 250. So, what's the mission? We're looking for a Regional Sales Person which for our Bricks & Masonry division is known as a Commercial Manager. This is a Sales role (no direct reports), you will have responsibility for identifying sales opportunities and nurturing relationships. You'll develop your own effective Business Plan to achieve sales budgets, taking responsibility for improving the efficiency of our sales processes and the monitoring, reporting, and achievement of KPI’s. In addition, you'll support our pricing structure. The job will include attending regular meetings across your region and preparing monthly, quarterly, and yearly forecasts to support planning. Reporting directly to the Trading Director of the Regional House Builder Team, this is a high-impact role with responsibility for driving growth and profitability across some of our most important customer relationships. This is a results-driven sales role where your expertise in developing and managing trading agreements will be crucial to maximising outcomes that align with our wider business objectives. You will also represent the business at customer events and reviews, strengthening long-term partnerships and ensuring our presence is both valued and influential. At the same time, you’ll play an active role in shaping the wider sales strategy, helping to define initiatives that deliver sustainable growth and secure the company’s success for the future. This role carries the responsibility to maintain and grow, in line with ambitious business and budget expectations, sales of external bricks and masonry products for the division. This is a very productive area that has shown excellent growth in the previous five years, and this momentum needs to be carried forward with ambitious growth targets going forward What are the mission-critical skills? • Proven & successful experience in an external sales role within the construction sector, • Strong experience within the Regional Housebuilder & construction sector, with an existing network of industry contacts is desirable, • Experience in the Bricks & Masonry market (or wider construction industry) is highly desirable, • Proven track record of exceeding sales targets and driving profitability, • Strong relationship-building and stakeholder management skills., • Expertise in negotiating and contract management skills with the ability to secure favourable trading agreements., • Commercially astute with strong financial and data analysis skills., • Excellent communication & presentation skills, problem-solving abilities. You will be Confident and persuasive with both internal and external stakeholders., • Ability to quickly learn new ranges and understand bricks & masonry routes to market., • Full driving licence required. What's in it for you? This is an incredibly exciting opportunity to play a key role in transforming the housebuilding sector. At Marshalls Bricks & Masonry, we’re leading the way by offering innovative concrete bricks as a sustainable, reliable alternative to traditional clay. As part of our Regional Housebuilder Team, you’ll be at the heart of this shift, helping us grow market share and strengthen partnerships. Benefits _Join us and let's create a future where your skills and ambitions can flourish. Benefits include: • Bonus, • Company Car, • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays) (35 days in Scotland), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% employer-matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls, please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! Closing Date 10am Friday 17th October 2025 #INDHP

\n \n Technology & Cybersecurity Operational Risk Management (Tech & Cyber ORM) is a firmwide second line of defense within Risk Management that provides independent oversight of technology and cybersecurity risk. Employee Platforms (EP) modernizes and improves how nearly 300,000 global employees interact with technology, including communication and collaboration tools, endpoint management, identity and access services, devices, and cloud-based productivity platforms. \n As an Executive Director within Tech & Cyber ORMteam, you will provide independent oversight of technology and cybersecurity risk across Employee Platforms; develop and execute a multi–risk‑stripe review strategy; and focus on technology failure and third‑party technology risks—particularly those tied to cloud service providers and communication/collaboration products—while assessing the quality of technology risk assessments and governance across on‑premises and cloud environments. You report to the Employee Platforms Tech & Cyber Operational Risk Officer. \n Key activities include conducting technical risk assessments; reviewing threat models for critical systems and third‑party solutions; identifying and driving mitigation of control gaps; collaborating with stakeholders and technology teams to ensure compliance with JPMC policy and regulatory standards; building deep understanding of the EP technology stack and operational incidents; and participating in business unit risk and control governance forums and regulatory‑facing interactions. Job responsibilities\n \n • \n Perform proactive risk management of operational risk through targeted assessments of global and regional technology processes for the Employee Platforms function. \n • \n Develop data‑driven strategies to monitor risks, leveraging enterprise tools for feedback and analytics \n • \n Engage and collaborate with wider 2LoD technology teams to gain broad understanding of the technology and control environment that support Employee Platforms products and services. \n • \n Understand third party risks and resiliency risk as related to specific technology area of expertise. \n • \n Participate in assessment of emerging risks and stay abreast of current technology trends, vulnerabilities, and emerging technologies. Continuously monitor advancements in, and integrate risk considerations into continuous oversight and risk assessments of Employee Platforms. \n • \n Monitor and assess significant events where technology is a factor, including external incidents driven by third parties, threat actors, and technology change failure. \n • \n Understand and utilise trends and toolsets within AI/LLM platforms to assist and streamline assessments in order to produce faster quality outcomes. \n Required qualifications, capabilities, and skills\n \n • \n BS/BA degree in computer science or equivalent experience with deep and broad understanding of cybersecurity and technologies, and associated risks, such as 10 or more years in a Product, data, cyber, or technology operations role \n • \n Strong understanding of cybersecurity principles, practices, and frameworks (e.g., NIST, ISO 27001) \n • \n Familiarity with third party outsourcing, cloud, data protection, and privacy regulations (e.g., GDPR, CCPA) \n • \n Ability to collaborate with high‑performing teams and individuals throughout the firm to accomplish common goals \n • \n Excellent communication skills, experience preparing formal written documentation. Attention to detail, clear and concise writing, with ability to translate complex technical information into understandable language. \n • \n Curiosity and understanding of AI / LLM’s with capability to integrate and use AI where appropriate. \n \n #J-18808-Ljbffr

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Job Title: Regional Operations ManagerLocation: Hybrid / Bournemouth International Airport, Christchurch, Dorset, BH23 6NWSalary: CompetitiveJob Type: Full time, PermanentAbout the Company:As of January 2026, Averna and Spherea joined forces to form the Spherea Group. A global Test & Quality Solution leader, Averna Powered by Spherea partners with product designers, developers and manufacturers to help them achieve higher product quality, accelerate time to market and protect their brands by covering and offering solutions and expertise for the entire product lifecycle.Averna Powered by Spherea offers specialized expertise and innovative test, vision inspection, precision assembly and automated solutions that deliver substantial technical, financial and market benefits for clients in the aerospace, automotive, consumer electronics, defence, energy, industrials, medical devices & life sciences, semiconductor, telecom and transportation industries.Their solutions include prototyping & consulting, precision assembly & production, automated test solutions, in-line test systems, test system replication, and test platforms & products. Averna Powered by Spherea's expertise ranges from vision systems, specialized battery test, RF & microwave and fibre optics to robotics & motion, instrumentation, control systems, and data management.Key responsibilities include:Operational ResponsibilitiesOversee the execution and delivery of customer projects within the region, ensuring on-time, on-budget, and high-quality outcomes.Manage day-to-day regional operations including project planning, resource allocation, and capacity management.Ensure compliance with company processes, quality standards, and safety regulations.Identify operational risks and implement corrective actions in a proactive manner.Foster close collaboration between engineering, project management, and support functions to ensure seamless delivery.Continuously monitor KPIs (employee satisfaction and customer satisfaction) and operational performance metrics, and implement improvements where needed.Actively collaborate with resource centres to share best practices and coordinate cross-border support when needed.Act as the escalation point for key operational challenges within the region.Commercial Support & GrowthActively support sales and business development by focusing on strategic customers for whom our technical capabilities, footprint, quality and customer support (Averna's differentiators) are valued by: Bringing subject-matter expertise in Test, Quality & Precision Assembly by a group of customer-oriented and facing subject-matter experts;Building strong relationships/partnerships in order to better understand their expectations.People Leadership & DevelopmentLead regional teams by managing competencies and strengthening capabilities.Identify and develop successors to ensure leadership continuity.Financial OversightEnsure achievement of gross margin targets.Monitor and manage internal time allocation effectively.Oversee regional operational and capital expenditure within approved budgets.Strategic ManagementAlign regional operations with broader corporate strategy and stakeholders.Contribute to innovation and process improvement in collaboration with global teams.About you:Experience in operations, project delivery, or engineering management within a technical environment.Proven leadership experience managing multidisciplinary teams and driving employee development and engagement.Strong business acumen with experience managing budgets, gross margin targets, resource planning, and operational performance.Demonstrated ability to build strong customer relationships and support business growth through operational and technical expertise.Excellent communication, stakeholder management, and problem-solving skills.What's in It for You:Diverse, supportive, and growth-oriented environmentCollaboration opportunities with teams across Europe and globallyGenerous pension scheme (4% employee / 8% employer)Full family health care planFamily health cash plan27 days holiday + bank holidaysLife assurance & income protection insuranceProfessional development opportunitiesFlexible working hours #LI-HYBRIDRecognition programsAdditional Information:Averna Powered by Spherea is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, colour, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status.Please click the APPLY button and to submit your CV and Cover Letter.Candidates with experience of: Operations Manager, Head of Operations, Engineering Operations Coordinator, Operational Director - Engineering, Project Delivery Manager, Technical Project Manager, Engineering Operations Manager, Electrical Engineering Manager, Operations Head may also be considered for this role.TPBN1_UKTJ

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Account Director, UK Location: Remote, UK (Ideally London based) Employment Type: Full-Time Gross Annual Base Salary: GBP £100,000 - £110,000 Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria. Summary The Account Director is responsible for the sale of OneStream SaaS solutions within a specified territory. OneStream is looking for an experienced, proactive sales professional to manage and grow existing customer relationships through subscription renewals and expansion, uplifts and cross-selling of additional solutions. The role will be responsible for strategic planning and account management across a designated sales territory and will be expected to take full ownership within this territory. Account Directors are to successfully retain and grow the existing solution footprint and meet and ideally exceed assigned quota. The ideal candidate will have a strong understanding of SaaS sales and a proven track record in sales within an existing account base. Primary Duties & Responsibilities • Opportunity Identification: Proactively identify new sales opportunities within the existing customer base by understanding their evolving needs and challenges and OneStream’s value proposition., • Upselling and Cross-Selling: Introduce additional products or services that meet the evolving needs of our customers, driving upsell and cross-sell opportunities., • Internal Reporting: CRM knowledge transfer, sales pipeline management, and proposal preparation., • Self-Sourced Pipeline: Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Be Business Partner to your Customers: Provide proactive and consultative guidance that will add value to their business objectives, ensuring high retention and net revenue growth for OneStream. This is executed by developing a thorough understanding of your customers' position in the market, their product/service, points of difference and competitive landscape., • Position OneStream: Articulately and effectively convey the OneStream value proposition via written, virtual and in-person presentations, by leveraging custom business cases, marketing assets and customer success stories., • Enable your Customer Champions: Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation. Achieve sales targets., • Develop and execute business plans to achieve sales targets., • Accurately track and forecast sales opportunities., • Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Ensure timely and accurate knowledge transfer across internal teams, such as Business Development, Pre-Sales, Alliances, and Customer Success, as well as to external collaborators such as Customers, Prospects, and Alliance Partners., • Assess prospects and customers’ needs for OneStream offerings via research, discovery sessions and solution demonstrations., • Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation., • Prepare proposals and SaaS agreements to prospects and customers to drive sales., • Identify opportunities for OneStream use case expansion within customer accounts to drive additional revenue., • Develop comprehensive proposals in response to client and prospect requests., • Actively role model sales professionalism, may engage as a coach and mentor across the Sales teams. Required Education & Experience • Minimum 5-10 years’ experience as a sales manager, sales representative or a related occupation specifically in B2B selling across the Enterprise accounts., • Proven track record in hitting quota and retention targets., • Organized, detail-oriented with the ability to prioritize and respond quickly., • Negotiation skills as it relates to renewals, upsell, cross-selling and additional solution add-ons., • Highly proficient in MS Office Suite, and CRM systems., • Experience working in a consultative capacity with C-level customers on complex SaaS solutions., • Extensive customer service experience in assessing and evaluating customer needs and satisfaction and meeting specified standards with respect to products and services., • Exceptional oral and written comprehension, communication and presentation skills., • Experience demonstrating, promoting, and selling products/services., • Knowledge and experience with marketing/sales strategy and tactics., • Knowledge of administration, business, and management principles., • Experience with MS Office and SFDC, and other analytical or project management tools., • Extensive experience working in a team environment., • Track record of exceeding revenue goals. Preferred Education & Experience • University Degree or College Diploma in Sales, Business Administration, Marketing or a related field., • Prior sales experience in the software industry, especially within the CPM/EPM industry., • Experience with Salesforce is preferred., • Working knowledge of Accounting, Finance and Corporate Performance Management. Knowledge, Skills & Abilities • Professional., • Strategic., • Capable of building rapport with C-level executives and customers., • Highly organized., • Tech-savvy., • Ability to understand and react to customer needs., • Willingness to travel., • Flexible and adaptable., • Goal driven. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution.  Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits., • Core value of customer success., • Variety of project work (not industry specific)., • Strong culture and camaraderie., • Multiple training opportunities. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream Software is an Equal Opportunity Employer. #LI-MS1 #LI-Remote

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. • Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries., • Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance., • Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable., • Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators., • Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru., • Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management., • Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support., • Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap., • Progressive experience in technical support engineering or a related customer-facing technical discipline., • Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure., • Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones., • A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment., • Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows., • Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously., • Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools., • Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

We are looking for an experienced, commercially minded Account Manager on behalf of our client to take ownership of the day-to-day management and commercial performance of a portfolio of key national major FMCG retail customers. This is a hands-on role, responsible for ensuring that the retail customers receive an excellent level of service while managing the commercial detail behind each account- including pricing, costs, margins, volumes, trade plans, forecasting, modelling and new line submissions. Customer & Account Management Commercial Management Trade Planning & Promotions New Lines & Product Development Forecasting, Volumes & Reporting Internal Coordination Candidate Profile Account Manager FMCG We are looking for someone who is commercially sharp, organised and confident dealing directly with major retail customers. Essential for Account Manager FMCG Experience in an Account Management or Commercial role, ideally within FMCG, retail, wholesale or a related environment. Experience dealing with major retailers or large commercial customers. Strong commercial understanding, including pricing, costs, margins and volumes. Excellent Excel and numerical skills. Ability to build and maintain strong customer relationships. Highly organised with excellent attention to detail. Comfortable managing multiple customers, deadlines and priorities. Strong communication and negotiation skills. Proactive approach — someone who takes ownership rather than waiting to be asked. Ability to work confidently with both customers and internal teams. Worked on new product launches rather than managing established accounts only Desirable for Account Manager FMCG Experience working with retailers such as Poundland, Asda, B&M, Home Bargains, Tesco, Sainsbury's or similar. Experience with new line submissions and retail customer systems. Experience building commercial models and forecasts. FMCG, consumer goods or branded/product-led business experience. The Person for Account Manager FMCG The ideal candidate will be: Commercial – understands that sales are only valuable when they generate profitable growth. Organised – able to keep on top of multiple customers, actions, deadlines and commercial details. Proactive – spots issues and opportunities before they become problems. Confident – comfortable speaking to buyers and senior customer contacts. Numerate – able to work confidently with costs, pricing, margins, volumes and commercial models. Accountable – takes ownership and follows things through. Practical – happy getting into the detail and making things happen rather than simply managing from a distance. * Growth-focused – looks for ways to increase sales, improve distribution, launch new lines and develop customer relationships. Reporting Structure Reports to: Sales Director Key working relationships: MD, Sales Director, Finance, Operations, Supply Chain and Product teams. Key Performance Indicators Why This Role Matters Account Manager FMCG This is an important role within the business. We are looking for someone who can take real ownership of the key retail accounts and become a trusted extension of the commercial team. The opportunity is not simply to manage orders and answer customer emails. It is to understand each account commercially, manage the detail, build the relationship and actively help grow profitable sales. The successful candidate will give the Sales Director the capacity to spend more time on strategic customer development and new business, while giving the MD greater capacity to focus on the overall growth and development of the company. In short: own the detail, protect the margin, look after the customer and find opportunities to grow the account. Retail, Poundland, Asda, B&M, Home Bargains, Tesco, Sainsbury's, Commercial, Buyer Category Manager, Product Development, Reporting, Forecasting

Key Responsibilities: Set product vision and own execution across a highly matrixed organization Grounded in customer research, establish a framework inclusive of information architecture and standard design elements that peer product teams can use Influence and coordinate cross team discussions

Ipsos’s Audience measurement team is recruiting We are seeking a dynamic Product Manager at Associate Director level to join the Ipsos iris team, particularly adept in product management within a data-driven environment. Transform product roadmap elements into product requirements, including featu

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If you are interested in this Product Owner Director - Cash Management position and meet the above requirements please apply immediately. My leading Banking client are looking for an experienced and motivated individual to own the strategic transformation of their Cash Management and Deposits produc

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As a member of the Product Leadership team, you will lead a high-performing team of Product Managers, Product Owners and Designers, working closely with senior stakeholders across the business to deliver meaningful outcomes for customers, clinicians and patients. Significant experience leading produ

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.Our mission

Degree-level education or equivalent, with relevant project management expertise. Support the IT Director in prioritising initiatives based on demand and business needs. With strong stakeholder management and communication skills, you are confident engaging at all levels of the organisation.

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.Our mission

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Ability to transform complex ideas and data into clear messages to support focus and action from the senior team to improve sales productivity and performance.

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GENERAL INFORMATIONEmployment Type: PermanentPrevious working experience: 7+ years in product management, at senior levelWorking hours: 40hrs/weekWorking Location: Remote EU / BerlinReports to: Director of ProductDesired start date: As soon as possibleYOUR CHALLENGE AT WIREAs Senior Product Manag

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Reporting to the Director of Product and working directly with Product Management function, you will be responsible for executing a comprehensive Insurance product portfolio that aligns with Consulting and Technology goals and objectives. As a Senior Insurance Product Manager at Davies in the Consul

What you would bringExperience in both product leadership and hands-on product building, comfortable moving between strategy and execution in the same weekTechnical depth sufficient to engage seriously with engineers on architecture and system design, with clear opinions about what good engineering

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As our Director of Product & Engineering - Operations, you'll direct the engineering teams building guest recognition, personalised experiences, automation, role-aware workflows, and joined-up guest journeys — a cross-product area that touches every part of how guests and hotel staff experience Me

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You will likely bring experience in many of the following areas:Kubernetes platform engineeringCluster autoscaling and workload optimizationPublic cloud services (AWS, Azure or GCP)DevOps and CI/CD practicesSite Reliability Engineering (SRE)FinOps and cloud cost managementWe are open to applications

This position reports to the senior director of product marketing. You don’t need to write production code, but you need to understand how these systems work and where they fit in a data stack. Experience at a managed cloud services company or a multi-product data platform.

Your responsibilities include:Drive the development and execution of EMEA-wide marketing strategies in close alignment with regional Sales leadership, Regional Marketing and EMEA Marketing priorities Enable product adoption and commercial performance through strong collaboration with local sales te