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  • Marketing Manager
    Marketing Manager
    hace 26 días
    £32000–£51000 anual
    Jornada completa
    London

    About the Company Best Recruitment Agency Ltd is a UK-based student recruitment and education consultancy. The company supports prospective students with education-related enquiries, application processes and recruitment activity and develops relationships with universities, colleges and other education-sector organisations. Job Purpose The Marketing Manager will develop and implement the company's UK and international student recruitment marketing strategy, manage campaign and lead-generation activity, monitor performance and coordinate creative output supporting education recruitment activities. Main Duties and Responsibilities · Develop and implement UK and international student recruitment marketing strategy. · Research target student markets, competitors and recruitment trends. · Plan integrated digital, social-media and offline campaigns and establish KPIs. · Manage agreed marketing budgets and lead-generation strategy. · Monitor enquiries, leads, conversion data and campaign performance. · Prepare management reports and recommendations. · Develop brand positioning and coordinate the Graphic & Multimedia Designer's campaign output. · Coordinate marketing activity relating to education providers, recruitment events and international markets. Qualifications, Skills and Experience Applicants should have substantial relevant marketing experience; digital marketing, advertising and lead-generation knowledge; market research and analytical capability; commercial awareness; and communication, leadership and project-management skills. A relevant degree or equivalent professional experience is desirable.

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  • Head of Operations
    Head of Operations
    hace 17 horas
    Jornada completa
    London

    We've been passionate about great-tasting, 100%-traceable speciality coffee since roasting our first coffee in the basement of our original restaurant 16 years ago. Today, we're a B Corp-certified roaster, producing fresh coffee from our North London roastery, supplying our nine restaurants, Brew Bars, and a growing customer base. We're looking for a hands-on Head of Operations to lead our end-to-end roastery operation. You'll own the operational engine: planning, packaging & consumables procurement, production, fulfilment, customer experience and cost management. You'll build a scalable, efficient operation that delivers consistently high standards of quality and service, whilst leading the team through a period of change and growth. Responsibilities People, Cost & Compliance • Lead and develop the Operations and Customer Experience teams, building a high-performing, solution-focused culture., • Own operational budgets and drive better purchasing, resourcing, production and fulfilment efficiency., • Own site Health & Safety, risk management and compliance, including SALSA and Fairtrade standards., • Embed B Corp principles and measurable sustainability improvements across the operation. Planning & Production • Own the S&OP process, bringing clear decisions through the exec routine, turning demand forecasts into green coffee, packaging, capacity and production scheduling plans., • Drive lean manufacturing and continuous improvement across the roastery, reducing waste, improving workflows and delivering measurable efficiency gains., • Lead major operational change and automation projects, from business case through to implementation., • Use AI and automation to simplify planning, reporting and operational workflows., • Own Unleashed as the operational source of truth, ensuring accurate inventory, stock movements and master data., • Be hands-on when needed, stepping onto the production floor to solve problems and keep things moving. Procurement & Supplier Management • Own strategic relationships with third-party production and logistics partners, holding them to agreed SLAs, quality and service standards., • Ensure packaging and consumables are competitively priced and regularly benchmarked., • Oversee quality assurance, complaints and compliance documentation. Customer Experience • Support the Customer Experience Manager to deliver a seamless customer journey across D2C and B2B, providing operational support with customer communication, order-to-cash, technical servicing, SLAs and senior-level escalations. The Person • Experienced operator: Proven senior operations experience in food, beverage or FMCG manufacturing., • Lean mindset: Practical experience with Lean/Six Sigma and a track record of delivering measurable improvements., • Hands-on leader: Comfortable getting into the detail, troubleshooting problems and making things happen., • People leader: Able to build, motivate and lead teams through change., • Commercially sharp: Strong planning, budget management and data-driven decision-making skills., • Supply chain savvy: Strong understanding of procurement, inventory and production planning; AI/automation experience essential., • Customer focused: High standards of service and experience leading customer-facing teams. To say thank you for choosing us, we also offer our teams • 50% off all food in our Brew Bars, • Dining discount when visiting our restaurants, • Weekly roastery team lunch, • All of the coffee you can drink on site, • Weekly allowance of coffee for home, • Bike to work scheme, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat: on your birthday and work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression: 80% of all our management roles are filled internally

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  • Apprentice
    Apprentice
    hace 2 meses
    £11–£13 por hora
    Jornada completa
    London

    Pay: £11.00-£13.00 per hour Job Description: Overview The Business Administration Apprentice will play a vital role in supporting the daily operations of our organisation. This apprenticeship offers a unique opportunity to gain hands-on experience in various administrative tasks while developing essential skills in a professional environment. The ideal candidate will be eager to learn, adaptable, and committed to contributing positively to the team. Duties • Assist with general office administration tasks, including filing, data entry, and document management, • Support financial operations by using QuickBooks for invoicing and expense tracking, • Maintain organised records and databases, ensuring accuracy and confidentiality of information, • Handle incoming calls with professionalism, demonstrating excellent phone etiquette, • Collaborate with team members on various projects, providing clerical support as needed, • Utilise Google Suite for creating documents, spreadsheets, and presentations, • Participate in training sessions to enhance skills and knowledge relevant to business administration Skills • Proficient in computerised systems and comfortable with data entry tasks, • Strong typing skills with attention to detail for accurate documentation, • Familiarity with QuickBooks is advantageous but not essential, • Excellent phone etiquette and communication skills for effective interaction with clients and colleagues, • Organisational skills to manage multiple tasks efficiently within a busy office environment, • Basic knowledge of Google Suite applications (Docs, Sheets, Slides) is preferred, • A proactive attitude towards learning and personal development within the business administration field Job Types: Full-time, Part-time, Apprenticeship Benefits: • Referral programme Flexible language requirement: • English not required Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred), • Administrative experience: 1 year (preferred) Language: • English (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person

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