Email chat support jobs in United Kingdom - Page 2

Luxury Travel/Concierge Consultant required !! My client is looking for an experienced Sales Consultant to join their team. This is a permanent, full-time role suited to someone with proven sales experience in travel, hospitality or a guest-focused environment, who would love the opportunity to work within a premium luxury brand. Manage sales and associated products Convert enquiries into bookings while maintaining our strong repeat-guest base Build genuine, long-term relationships with guests through consultative, considered selling Manage the guest journey from first enquiry through to post-stay follow-up Ensure each guest experience is seamless, personal and detail-driven Confidently recommend and upsell relevant experiences and services where appropriateDuites Handling enquiries via phone, email and live chat Responding in a timely, friendly and professional manner across all channels Guiding guests through the booking process with care and confidence Working to annual KPIs that support both commercial goals and brand values Ongoing opportunities for development and progression within the businessAbout You Proven experience in travel, hospitality or lifestyle-led sales Confident managing enquiries independently and building client relationships CRM experience (Microsoft Dynamics & SuperControl preferred) Excellent communication skills and an impeccable telephone manner Strong attention to detail and organisational skills Proactive, motivated and commercially aware A collaborative team player with a genuine commitment to exceptional service Flexible and adaptable, with a calm approach in a fast-paced environment Able to work from our London office (4 days per week, 1 day WFH) Available for occasional short travel as part of familiarisation tripsSalary & Benefits £35,000 per annum 10% bonus opportunity 25 days holiday plus bank holidays Familiarisation trips Employee Assistance Programme Career development within a growing independent businessInterested apply here or email (url removed)

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, weve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price.Our story began in Italy, where weve quickly become the number one online motor insurance provider. In fact, were trusted by over 5 million drivers. And now were expanding to help millions more drivers in the UK and Spain. To help fuel that growth, we need a Validation Specialist to join our Customer Care team. This role will focus on carrying out detailed validation checks, supporting our fraud prevention efforts, and ensuring accuracy in line with market best practice. You will work closely with both the Customer Care and Underwriting teams, with particular focus on complex validations that require a high level of accuracy and judgement. Excited to make an impact? Here are the details What you'll do : Conduct validation checks on a wide range of documents and policies, ensuring data accuracy against internal systems Using tools to identify document fraud and flag cases when relevant Handle inbound enquiries and conduct outbound calls with customers as part of the validation process, providing clear explanations and ensuring a positive customer experience Record and track validation outcomes with precision and in compliance with procedures Escalate potential fraud cases in line with agreed processes Collaborate with Customer Care and Underwriting to ensure compliance and service consistency Spot trends and highlight opportunities for automation or process improvements Maintain close understanding of our customers and products by occasionally supporting Customer Fulfilment activities (phone, email, live chat) Support colleagues by resolving validation related queries to provide comprehensive responses to customers What we're looking for : Previous experience in a customer service or validation operations role within a regulated environment (insurance experience desirable but not essential) Strong attention to detail with an ability to spot discrepancies quickly and accurately Good working knowledge of document handling and validation processes Confidence using digital tools and platforms to manage workload effectively Clear written and verbal communication skills Ability to work independently while collaborating with the wider team Experience in a fraud or compliance setting desirable Benefits: Enjoy hybrid working, with a mix of home and office days. 25 Days Holiday; Pension plan: salary sacrifice pension scheme 5%. employer contribution, up to 5% employee contribution; Health & Protection Benefits : Private Medical Insurance (single cover); Permanent Health, Insurance (Income Protection); Life Assurance (Death in Service); EAP, employee assistance programme 24/7. TPBN1_UKTJ

Elior - More Than a Meal, It's a Community At Elior, dining is about more than exceptional food. We create welcoming, refined spaces where the over-55 community can come together, connect, and enjoy meaningful moments. Every dish is thoughtfully prepared using fresh ingredients, expert care, and a genuine passion for bringing people together. Our client, Riverstone Living - Bishops Avenue combines luxury apartments with the services of a private members' club and a boutique hotel. Designed for people over 65, it supports an active, independent lifestyle while offering reassurance through service, security, and wellbeing support. The Role - Restaurant Manager Based onsite at our Bishops Avenue residence, we are seeking a Restaurant Manager to ensure that every event delivers a seamless, memorable guest experience while maintaining operational efficiency, quality standards, and profitability. Working Pattern: 2 days out of 7 | 10:00am - 8:00pm | 20 hours per week This position is eligible for a performance-based bonus in addition to base compensation. Bonus amounts and payout timing are determined by individual performance, achievement of team and company goals, and overall business results. Bonus eligibility and structure may vary by year and are subject to the terms of the company's bonus program in effect at the time of payout. Key Responsibilities Champion a resident-first culture, ensuring every interaction reflects warmth, professionalism, and attention to detail Professionally and promptly manage incoming enquiries via phone and email, following up and driving them through to resolution Anticipate client and guest needs, resolving issues discreetly and proactively Gather client and guest feedback to continuously enhance the overall experience Conducting site show rounds for prospective clients, families, and partners Conducting menu tastings and working closely with clients to tailor events to their expectations Identifying and developing marketing and promotional opportunities to enhance event uptake and brand awareness Maintain consistently high service standards aligned with brand and hospitality expectations Plan, coordinate, and execute catering services for events including corporate functions, conferences, and social events Oversee event setup, service flow, and breakdown to ensure flawless execution Collaborate with culinary, sales, and event teams to deliver cohesive and timely service Ensure menus, service styles, and event details align with client expectations and brand standards What can you bring? Passion for service excellence and people Proven experience as an Event Manager or in a senior hospitality/events role Strong project management skills with the ability to manage multiple events simultaneously Knowledge of KPIs and marketing techniques relevant to event and hospitality management Outstanding communication, presentation, and negotiation skills A strong customer service ethos with a genuine passion for creating memorable experiences A BSc/BA in PR, Marketing, Hospitality Management, or a related field (preferred but not essential) The ideal candidate is a hands-on hospitality leader who inspires service teams, anticipates guest needs, and consistently delivers elevated dining and event experience. If you are passionate about hospitality, thrive on delivering exceptional events, and want to make a meaningful impact in a luxury setting, we would love to hear from you. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Plant Services Project Lead About the role Our client is looking for a proactive and organised Plant Services & Projects Lead to support and grow their plant installation and maintenance services. This is a varied role combining project coordination, client management, and hands-on involvement with plants. You'll be the first point of contact for new enquiries, prepare proposals in line with our signature planting style, and oversee projects from planning through to completion. Alongside installations, you'll manage ongoing client relationships, coordinate maintenance schedules, and help ensure a consistently high standard of service. The team is small but growing, so this role suits someone adaptable who enjoys variety and is happy to get involved wherever needed, whether that's attending installations, supporting bespoke client requests, or lending a hand in stores during busy periods. What you'll be responsible for Manage incoming client enquiries and prepare tailored proposals Oversee installations from design and procurement through to on-site delivery Coordinate and support plant maintenance services Build and nurture long-term client relationships Work with the Marketing team to promote plant services Support the wider business when required (e.g. Christmas trading, special projects)What do I need? Strong organisational and project coordination skills A clear, confident communicator with a warm and professional approach Comfortable working directly with clients and building trusted relationships A good eye for design and a genuine love of plants and green spaces Hands-on, adaptable, and keen to grow with the business Ideally some experience with indoor plants, but not a deal breakerAbout the client Our client is a fast-growing, group of garden shops. Independently owned, they are proud horticulturalists and offer expert advice across all indoor and outdoor gardening. What's Next? For an informal chat, please call me, Rae, on (phone number removed) or email (url removed), or send me a message on LinkedIn if you think you tick the majority of boxes for this role. RG21011

Health, Safety, Environment & Quality (SHEQ) Advisor - Chesterfield Permanent Role - Competitive Salary, Dependent on Experience Are you passionate about creating safe and sustainable work environments? Do you have a proven track record in promoting health, safety, and environmental best practices within the construction sector? If so, we have an exciting opportunity for you to make a real difference in a growing company. About the Company My client is a well-established organisation in the construction industry, committed to delivering high-quality projects with a strong emphasis on health, safety, environmental, and quality standards. As part of their ongoing commitment to safety, they are looking for a dedicated SHEQ Advisor to join their Chesterfield-based team. The Role and Responsibilities As the SHEQ Advisor, you will play a vital role in ensuring the company maintains a high standard of health, safety, and environmental performance across multiple sites. You will be working closely with various departments, providing essential advice and support to enhance health and safety protocols throughout the region. Your key responsibilities will include: ·Promoting a positive Health & Safety culture within the company by giving professional advice and arranging training, such as toolbox talks. ·Investigating and reporting all accidents and near misses. ·Providing a detailed monthly safety report to the Group SHEQ Advisor. ·Staying up to date with legislative changes and advising where necessary. ·Assisting with the implementation of Health, Safety, and Environmental objectives in the workplace. ·Conducting regular office and site safety & environmental inspections and submitting reports. ·Advising on risk assessments and proposed safe methods of work. ·Supporting in the assessment of subcontractor competency and their workforce. ·Assisting with safety audits and ensuring they are carried out annually. ·Promoting the internal Observation App and encouraging its use. ·Offering guidance and support to site management teams, motivating them to uphold safety standards. · Must Have Skills and Experience To be successful in this role, you will need: ·A strong understanding of ISO 14001 & 45001 systems, and experience with internal audits. ·In-depth knowledge of CDM Regulations, the Health and Safety at Work Act, and associated legislation. ·Previous experience in a similar SHEQ role within the construction industry. ·NEBOSH Level 6 National Diploma for Occupational Health and Safety Management Professionals (or at least the National General Certificate in Occupational Health and Safety). ·Membership with IOSH (CertIOSH or CMIOSH). ·A valid CSCS White-Yellow / Black Card and a Full UK Driver's Licence. ·Strong record-keeping, reporting, and communication skills, with a collaborative approach to working with colleagues and clients. Salary and Benefits The salary for this position is competitive and dependent on experience. Alongside the salary, you will enjoy a range of benefits and a supportive work environment that promotes personal development and professional growth. Career Progression, Location & Working Pattern This part-time, permanent role is based in Chesterfield, with a flexible working pattern that suits both your professional and personal commitments. You will be joining a company that is committed to your long-term career development, with ongoing training and progression opportunities available. FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Jordan Townley at Carrington West on (phone number removed) or email (url removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Join a well established fresh produce business supplying major UK retailers. We're looking for an experienced and driven Product Manager to lead daily fruit packing operations and maintain the highest product quality standards. This is a hands-on role where you'll be the vital link between production and the Commercial, Procurement, Technical, and QA teams. What You'll Be Doing: Oversee daily fruit packing and ensure production runs efficiently Maintain and monitor product quality to meet customer and compliance standards Ensure full product traceability and support audits with documentation Collaborate across teams including Procurement, Sales, Logistics, and Technical Support health & safety, food safety, and hygiene protocols in the packing area Drive quality improvements, waste reduction, and customer satisfaction initiatives What We're Looking For: Strong product knowledge across a variety of fruit types Proven experience in fruit packing operations and cost-effective production Knowledge of supplier due dilligence A proactive, solutions-focused mindset with the ability to adapt to seasonal changes and customer demands What We Offer: Opportunity to work with major UK retailers Exposure to strategic projects and career growth opportunities A role with variety, autonomy, and impact Potential international travel to suppliers Call Adam on (phone number removed) for an informal chat or email