45 Best email support Jobs in Wallasey (October 2025)

BDO UK

SSC Senior Assistant

1 day ago

LIVERPOOL

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Senior Assistant you will support our Global Mobility team with a wide range of administrative tasks. Responsibilities: Secondments • Drafting secondment agreements for short term and long term inbounds, • Draft pre-secondment letters for any outbound secondees, • Arranging secondment agreement signatures, • Update and regular monitoring of Secondment tracker, • Where applicable, arranging temporary accommodation once visa has been approved for short term Inbound secondees only, • Sending Welcome and Departure emails to Secondees Client Secondments • Update master tracker for Client secondments as per completed agreements received on SNOW ticket, • Update tracker for client secondment extensions if any, • Answer first level SNOW tickets on client secondment queries as per existing process/templates Immigration • Gaining permission from employees and carrying out ECS checks for employees whose current visas are close to expiry such as:, • Tier 4 visa or Graduate visa to Skilled worker visa cases, • Sponsorship Visa Renewal cases, • Dependent visa cases, • Employees awaiting ILR decision etc., • Moving email correspondence to DMS folders after New hire / Secondee joins - for record keeping and GDPR compliance, • Monitor GM SNOW queue and Global Mobility & Immigration mailbox to respond to tickets and emails within SLAs. Tag emails for appropriate action and answer frequently asked questions on tickets and emails based on existing answer templates, • Initiated Visa renewal and Secondee visa cases on Workday based on instruction from the GM team members, • Visa approval letters – updating main immigration tracker, move to completed on renewals tracker, raise RTW ticket with HRS, • Add pipeline cases to immigration tracker from application report sent by the internal immigration team, • Flag any issues to the other GM team members in relation to Immigration/ secondment matters, • Immigration Compliance: Download weekly reports from Workday used for monitoring Immigration compliance, do the mandatory checks and update the weekly SMS tracker ready for the GM team to review and work with them closely on ensuring Immigration compliance Leavers • Setting reminders in calendar for Leaver notification tracker and actioned, • Update Immigration and Secondment tracker once the leaver has left BDO, • Requesting visa invoices and calculating the amount reclaimable from the employee who has resigned, informing HRS, • Track terminations with ER team, • Track payroll tracker needed for visa holders on Maternity/ Paternity/ paid leave/ Unpaid leave etc for monitoring Immigration compliance, • Updating weekly SMS tracker to be sent to Immigration team, • Sending Visa curtailment emails Updating and maintaining GM Trackers • Immigration Tracker, • Day 1 new joiner moving from Pipeline to Current and updating relevant details in relation to Employee ID (from Workday), • Updating visa end date on the tracker as per Visa approval letter, • Move people from current to terminated tab for leavers, • Update tracker based on applicant report received from Immigration team, • Secondment Tracker – Entering secondee details for pipeline inbound and outbound BDO employees, capturing key elements of secondment. Updating active secondee list accordingly when there are relevant changes (e.g., secondment extension, visa renewal in process, etc.), • Completed Secondments Tracker – Updating this tracker whenever a secondment has completed/ended and adding any appropriate notes, • Ensuring a copy of the trackers are archived on a regular basis, • Prepare the monthly reports for Secondments (monthly movement tracker and audited entity tracker) as per monthly deadline date and send it to GM Manager for review. Visa letters issued by GM • Issue ILR and Sponsorship visa Maintenance letters using Workday after Internal processes are followed Relocation assistance • Check weekly Workday report for Benivo registrations list and register people on Benivo platform, • Inform Benivo of leavers so that they are de-registered on their platform Other • Emails filing and compliance packs filing to, • Check compliance packs received has relevant documents included i.e Entry stamp on visa vignette and other docs, • Moving folders from GM Immigration and Secondment DMS folders to respective individuals’ folders Requirements: Essential • Previous administration experience, • Computer literate with MS Office including Excel, • Experience of working within a busy, fast-paced environment, • Strong attention to detail, • Excellent communication skills, • Credible and confident to interact with stakeholders, • Excellent time management, organisation and prioritisation skills, • Ability to learn new skills where required Desirable • An interest in HR / Global Mobility processes and activities, • Experience with HR systems, • An understanding of GDPR, • Data analysis and reporting You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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