Employee communication jobs in RedditchCrear alertas

Junior Business Development Manager – Defence & Communications Salary: Competitive (dependent on experience) Are you ready to launch your career in Defence communications? Steatite Communications is a market leader in advanced communications solutions, including Wave Relay® MANET systems. We are looking for a Junior Business Development Manager to join our growing team and help drive growth in the Defence, Intelligence, and commercial sectors. What You Will Do: • Build and nurture relationships with Defence and commercial clients., • Identify new business opportunities and support the sales process., • Consult with clients to design solutions that meet technical and operational requirements., • Support product demonstrations, trials, events, and tradeshows., • Collaborate with internal teams to ensure successful project delivery. You need a blend of technical knowledge, sales and business development experience, project and client management skills, and strong interpersonal communication abilities. Experience in Defence or commercial sectors is a big advantage. • 1–2 years’ relevant experience, or a strong potential to grow into the role., • Strong communication skills with the ability to convey ideas clearly, listen actively, and adapt communication to different stakeholders., • Excellent at problem-solving/solution design: experience translating client requirements into practical, feasible solutions., • Presentation & demonstration skills: ability to showcase products, explain technical features, and answer questions confidently., • Motivated, adaptable, and ready to learn in a fast-paced Defence environment., • Ideally have a background in Defence, ex-Armed Forces, or Defence communications., • Understanding Tactical Communications systems and their deployment across Defence., • Technical knowledge of networking, IP, RF, or MANET systems., • Eligible for UK Government Security Clearance., • Work on cutting-edge communications technology in Defence and commercial projects., • Career development opportunities in a growing, innovative company., • Travel and work closely with clients on high-impact projects., • Competitive salary package, • 26 days holiday plus bank holidays, • Discretionary bonus, • Pension scheme – 5% employee contributions, 4% employer contributions (salary sacrifice), • Enrolment in the Employee Share Scheme after 12 months of service, • Access to Westfield Healthcare scheme including corporate healthcare plan and wellbeing support, • Employee Assistance Programme for personal and professional support, • Discount scheme including retail, travel, and gym memberships, • Application Review– Your application will be reviewed by Recruitment & Hiring Manager, • Initial Screening – Shortlisted candidates will be invited to a Teams Interview to discuss the role and your experience in more detail., • Interview – candidates will be invited to a face-to-face interview at our offices. This may include competency-based questions and discussion about your technical experience., • Assessment (if applicable):, • Some roles may include a short presentation, task, or technical assessment relevant to the position. Apply Now: Send your CV

Job Title: Customer Service Specialist Location: Studley (Office-Based) Salary: Competitive + Benefits Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes, ensure smooth end-to-end service delivery, and play an integral role in the daily operation of the Customer Service Team. This is a varied, hands-on position that involves customer communication, order processing, financial checks, administrative tasks, SAP updates and supporting key account activity. You’ll be a crucial link between customers, logistics teams and internal departments, helping maintain a high standard of accuracy, efficiency and customer experience. It’s an ideal role for someone who is detail-oriented, proactive, and confident working in a busy supply chain or service environment. Key Responsibilities: Customer Communication & Support • Act as a main point of contact for customers via phone and email, • Handle, resolve and record customer complaints professionally, • Manage customer onboarding including registration, documentation and credit checks, • Ensure onboarding processes are completed within SLA timeframes, • Maintain up-to-date customer records and accurate permissions, • Process customer orders including amendments, cancellations and pricing queries, • Address invoice and credit note enquiries, • Review customer balance, overdue payments and credit cover daily, • Match supplier and retailer data, identifying discrepancies, • Communicate differences and actions required to suppliers, • Analyse trends and success rates and provide findings to the Key Account Manager, • Produce customer, sales and business reports using Excel, • Support updates and maintenance of internal work instructions, • Complete all administrative tasks to assist customers and internal teams, • Perform general office management duties Candidate Profile: • Excellent verbal and written communication skills, • Proficient in Microsoft Office with at least intermediate Excel ability, • 1+ year experience in Customer Service, Sales Support or Administration, • Logistics or supply chain experience (desirable), • SAP experience (desirable), • Strong attention to detail with high accuracy, • Able to work under pressure in a fast-paced environment, • Proactive, customer-focused and a strong team player What Our Client Offers: • Monday–Friday, 08:30–17:00 working hours (bank holidays required), • 25 days holiday + your birthday off, • 4% employer pension contribution, • Private medical insurance, • Life assurance (4× salary), • Employee discounts programme, • Employee Assistance Programme (EAP) for free mental health, legal & financial support How to Apply: If you’re a detail-driven, customer-focused professional looking for a busy and rewarding role within a growing logistics environment, we’d love to hear from you. About Us: We are a recruitment agency specialising in commercial, operational, and customer-facing roles across the UK. We help place talented professionals into organisations where they can grow, thrive, and make a meaningful impact.

Job Title: Customer Service Lead Location: UK (Office-Based) Salary: Competitive (DOE) About the Role: We’re recruiting for a Customer Service Lead to join a market-leading provider of reusable packaging solutions within the European fresh supply chain. With an extensive network across 25 countries, the business is expanding its UK operations and requires an experienced leader to support the ongoing delivery of high-quality service to customers across logistics, retail, transport, and production sectors. This role is perfect for a proactive, organised, and people-focused professional who enjoys coordinating team activity, improving processes, and ensuring seamless customer experiences. You’ll oversee day-to-day team operations, act as the first point of escalation for complex queries, and support key reporting and data analysis activities — all while remaining hands-on with core customer service tasks. Working in a fast-paced environment, you’ll play a vital part in maintaining high standards, developing team capability, and ensuring operational excellence across all back-end processes. Key Responsibilities: Team Leadership & Coordination • Lead and support the Customer Service Team on a day-to-day basis, • Plan team resources to ensure completion of tasks and small projects, • Coordinate holiday and absence cover to maintain service continuity, • Act as the first escalation point for complex queries and complaints, • Monitor and report on departmental KPIs and SLAs, • Lead department-based projects and process improvement initiatives, • Train, coach, and support team members, keeping accurate training records, • Assist with maintaining documentation of policies, processes, and instructions Customer Service Operations • Serve as a main point of contact for customers via phone and email, • Handle, resolve, log, and follow up on customer complaints, • Manage customer onboarding and account creation in SAP, including credit checks and documentation, • Ensure accurate account permissions and pricing configurations, • Oversee blocked orders and follow up with customers on payments or credit requirements, • Accurately manage supplier-to-retailer transactions and resolve discrepancies, • Investigate order, invoice, and account issues in collaboration with operations teams, • Complete all administrative tasks required to support customer activity, • Carry out general office management responsibilities Reporting & Data Management • Summarise and report on customer complaints and activity trends, • Create and maintain reports and documentation using Excel, • Update and manage internal Excel-based tools, • Analyse data to support complex customer queries and business reporting Candidate Profile: • Strong verbal and written communication skills, • Advanced Excel skills and confidence using Microsoft Office, • Minimum 2 years’ leadership or supervisory experience, • Minimum 2 years’ customer service or administrative experience, • Logistics or supply chain experience (desirable), • SAP experience (desirable), • Highly organised, analytical, and able to perform under pressure, • Customer-focused with a proactive, problem-solving mindset What Our Client Offers: • Monday–Friday, • 25 days holiday + birthday off, • 4% employer pension contribution, • Private medical insurance, • Life assurance (4× salary), • Employee discounts programme, • Employee Assistance Programme (EAP) offering free mental health, legal, and financial support How to Apply: If you’re an experienced customer service professional with strong leadership skills and a passion for delivering operational excellence, we’d love to hear from you. About Us: We are a recruitment agency specialising in commercial, operational and customer-facing roles across the UK. We partner with forward-thinking organisations and help place talented individuals in roles where they can grow, make an impact, and thrive long term.

Job Title: Customer Service Lead Location: UK (Office-Based) Salary: Competitive (DOE) About the Role: We are supporting a leading European organisation within the reusable packaging and fresh supply chain industry in their search for a Customer Service Lead. The company operates a vast network across 25 countries and is continuing to expand within the UK market, supplying reusable trays and logistics solutions to producers, retailers, processors and transportation partners. In this role, you will be responsible for leading the Customer Service Team, ensuring all processes run efficiently, accurately and in line with company standards. You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities. This position is ideal for an experienced Customer Service professional with strong leadership skills and a background in administration, operations or supply chain environments. Key Responsibilities: Team Leadership & Coordination • Lead and support the Customer Service Team on a day-to-day basis, • Plan team workloads and resources to ensure all tasks and small projects are completed, • Coordinate cover for holidays and absences, • Act as the first escalation point for complex queries or complaints, • Monitor, follow up and report on departmental KPIs and SLAs, • Lead departmental projects and continuous improvement initiatives, • Train, coach and develop team members, maintaining accurate training records, • Support the documentation of processes, procedures and internal instructions Customer Service Operations • Act as a main point of contact for customers via phone and email, • Handle and resolve customer complaints, ensuring accurate follow-up and recording, • Support customer onboarding and account creation in SAP, including credit checks, document signing and training, • Manage customer accounts and permissions within SAP, ensuring correct pricing and configuration, • Process blocked orders, reviewing orders daily and communicating with customers regarding pending payments/credits, • Complete supplier-to-retailer transactions accurately and on time, • Investigate and resolve transaction disputes and account issues, including invoicing and order discrepancies, • Complete administrative tasks to support customers and internal teams, • Carry out general office management duties as required Reporting & Analysis • Summarise and report on customer complaints and activities, • Create and maintain departmental reports and documentation using Excel, • Maintain and update all Excel-based tools used within Customer Service, • Analyse data to support complex customer queries and internal reporting needs Key Skills and Experience: • Strong verbal and written communication skills, • Proficient in Microsoft Office with advanced Excel skills, • Minimum 2 years’ leadership/supervisory experience, • Minimum 2 years’ customer service or administrative experience, • Logistics or supply chain experience (desirable), • SAP experience (desirable) Competencies: • Strong leadership and team-management ability, • Able to perform under pressure and manage conflicting priorities, • Customer-focused with a proactive approach, • Analytical mindset with strong attention to detail What Our Client Offers: • Monday–Friday, 08:30–17:00 (bank holiday working required), • 25 days holiday + birthday off, • 4% employer pension contribution, • Private medical insurance, • Life assurance (4× salary), • Employee discounts programme, • Employee Assistance Programme (EAP) offering mental health, financial and legal support

Whats on offer for the Sliding Head Setter: Competitive salary up to £16 per hour 34 days holiday (including bank holidays) Employee Assistance Programme Free parking Free uniform Free drinks Pension Scheme Death in service x2 annual salary Staff referral programme Development opportunities Working hours for the Sliding Head Setter: Monday Friday (14.00pm 22.00pm) Next Generation are currently recruiting for a Sliding Head Setter to work with a well-established sub contract machine shop based within the Redditch area. As the Sliding Head Setter you will be responsible for setting and operating Sliding Heads. Duties of the Sliding Head Setter: Set and Operate CNC sliding head machines such as Tornos Deco with a TB Deco and/or Fanuc control, Star Fanuc control, Hanwha with Fanuc control Fanuc programming (Deco programming as advantage) Focus on production of high-quality components Maintain the section with offsets and tooling Leaving work area/machines in good condition at the end of shift in terms of material tooling Ability to leave machines running safely to support next operator starting at 6:45am Occasional simple repeat change overs Using measuring gauges To produce components within the agreed standard time Ability to read and interpret drawings Working to tight tolerances and in process measurements High precision tolerance works as well as volume Quality control, working to customer specification The successful candidate for the Sliding Head Setters position will have the following experience: 3 5 years experience Programming Setting and Operating Sliding Heads Experience working with precision machined components (Essential) Ability to use handheld measuring equipment (Essential) You will be self-motivated, possess excellent communication skills both verbal and written to be able to communicate and build good relationships. Due to the high number of applications, we receive, we are sometimes not able to respond directly to each candidate. If you havent been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion. By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy. Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move. TPBN1_UKTJ

Sea freight Forwarding Operator Our client is a Freight Forwarding and Logistics operator based in Redditch, Worcestershire we are now looking for experienced Sea Freight Forwarding operator to join the expanding team. The core focus of the role is to handle sea freight import and export operations, but you will also support airfreight and road freight bookings as part of your development into a fully multimodal operator. This role is ideal for someone with strong sea freight forwarding knowledge who is looking to broaden their freight forwarding skills, no prior experience in air or road freight is required - full training will be provided on air and road freight forwarding Alongside operational responsibilities, this position includes a commercial element involving outbound customer calls to help support and grow our multimodal freight services Main duties * Manage sea freight import and export files from quotation through to final delivery * Support airfreight and road freight booking processes (training provided) * Communicate effectively with customers, overseas agents, suppliers, and internal departments * Arrange customs clearance, documentation, and final delivery bookings * Resolve operational issues promptly and professionally * Ensure files are accurately costed, invoiced, and maintained * Monitor customer and supplier credit limits in line with company policy * Carry out additional tasks as requested by the line manager Experience required * Minimum 2 years' experience in sea freight operations working for a freight forwarder * Strong understanding of international freight forwarding processes * Experience with customs clearance procedures * Excellent communication and customer service skills * High level of accuracy and attention to detail * Strong organisational and time management abilities * Proactive problem-solver with a positive approach * Experience in airfreight or road freight is desirable but not essential (training provided) Salary and Benefits * Competitive salary (£32,000 - £38,000 dependant on experience) * Ongoing training and professional development * Exposure to multimodal operations: sea, air, and road * Opportunities to broaden your logistics skill set and career progression * Employee Assistance Programme (EAP) for all staff. * Pension scheme * Eligible for attendance bonus after 6 months' successful service. * Opportunity to work in a supportive, friendly, and varied role where your skills make a real difference. TPBN1_UKTJ

Larger Works OfficerHousing/ Construction Bromsgrove, Worcestershire £36,575.24 per annum + excellent benefits Permanent, Full Time(37 hours per week) Closing Date:9th Jan 2026 at 9am Interview Date: Monday12th January 2026 In person interviews We have an exciting opportunity for a Larger Works Officer to join our team and play a vital role in ensuring that significant repairs, property adaptions and damp and mould remediation across our housing stock are delivered to the highest standards! The Role This position is central to maintainingsafe, sustainable homes and improving the living conditions of our residents, in line with the organisations values and objectives. By combining technical expertisewith a strong customer focus, the role ensures that every solution is practical, cost effective and compliant with regulatory requirements. You will: Ensure excellent customer satisfaction is achieved at all timesby maintainingtimelyand informative communication with customers Take full responsibility for all referred larger repairs Effectively diagnose and schedule repairs both internally and externally to our housing stock, providing resolutions and giving technical guidance where required Work closely with Customer Liaison officers to undertake pre and post quality inspections of all works, ensuring customer handover and sign off Work collaboratively with other bdhtteams to effectively deliver larger repairs and damp and condensation works. Liaise with the Building Surveyors and asset management regardingelement & component replacements Update our housing management system with timelyand accurateinformation regardingrepairs delivery and customer communication About you We are looking for an experience and qualified construction professional who has / is: Minimum of 5 years experience within the construction industry, preferably from a recognised trade background An excellent communicator, and ensure that customer satisfaction is regarded as their highest priority Proficient in the use of basic IT systems Experience of working within the Residential Social Landlord Sector (Desirable) HNC/HND minimum in Building Construction or similar recognisedqualification (Desirable) What we can offer in return: 32 days annual leave plus bank holidays Holiday purchase scheme buy up to an additional5 daysholiday per year Holiday buy back scheme bdhtwill buy up to 10 days holiday back from staff Team budgetevery year to enjoy an afternoon out as a team Electric vehicle leasing scheme through Octopus Energy Pension scheme defined contributions pension administered by the Social Housing Pension Scheme (SHPS) Life insurance is available to members of the pension scheme Employee Assistance Programme Mental Health First Aiders Healthcare Cash Back Scheme Healthshield Retail discounts scheme Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this) Reimbursement for professional subscription fees Corporate Sponsorship opportunities Reimbursement for HRT pre-paid certificates Reimbursement for annual flu jab Free parking and refreshments Monthly staff compliments raffle Wellbeing calendar of events throughout the year Essential Mileage Bdhtreserves the right to close vacancies before the stated closing date where the volume of applications is extremely high. TPBN1_UKTJ

Role : Mechanical Estimator & Project Manager Location : Redditch Package: £55,000 + £6,000 car allowance Our client is a well-established Mechanical Services Business with over 34 years experience in the installation and maintenance of electrical and mechanical systems. They are seeking an experienced Mechanical Estimator / Project Manager to support continued growth within the Facilities Maintenance and Commercial sectors. The business delivers projects nationwide across Commercial, Regeneration (social housing), PPM, and Rail divisions, employing over 120 staff. We are now looking for a proactive individual to help drive the development of the mechanical division and support operational activities. Role Responsibilities Build and maintain strong client relationships, securing new tender opportunities aligned with business objectives. Prepare accurate tender submissions and quotations in collaboration with the wider team. Work effectively under pressure to meet tender deadlines, adapting to changes and producing value-engineering solutions where required. Manage contracts, including procurement and control of labour and materials within budget. Attend site meetings as required. Prepare and issue timely valuations for all assigned contracts. Support accreditation requirements within the business. Assist with health & safety, quality, and delivery standards for installation works. Contribute to developing and managing operational teams, including supervisors. Candidate Requirements The ideal candidate will be a time-served mechanical engineer with broad knowledge of both domestic and commercial mechanical systems. Required qualifications include: Unvented Hot Water Storage Systems certification Domestic Gas: CCN1, CENWAT, CDGA1, CIGA1, CORT1, CoNGLP1 (PD) Commercial Gas: COCN1, BMP1, ICPN1, TPCP1, TPCP1A City & Guilds 2382 (17th Edition wiring regulations) CSCS card Strong IT skills across Word, Excel and Outlook Good understanding of current Health & Safety and environmental legislation Excellent communication and interpersonal abilities Flexible and adaptable approach to working hours Strong team player with the ability to work independently Benefits Company pension scheme (up to 5% employer contribution) Annual discretionary bonus scheme EE corporate discount Annual leave loyalty scheme Discounts at South Staffs Leisure and Telford & Wrekin Leisure Paid leave for childrens first day at primary/secondary school Employee assistance programme with high-street discounts Free mental health support If you are interested in finding out more about this role please apply or call Tom at our Walsall office. TPBN1_UKTJ

We offer our mechanics: £40,000 - £50,000 DOE plus benefits Additional opportunity to earn up to £9,000 every three years in performance bonuses(terms and conditions apply) All overtime paid at time and a half Burton Motorstore Starting from 33 days annual leave (with room to grow) Flexible hours Toolbox cover Training provided to become an EV accredited Technician Generous employee discounts Opportunities to review salary yearly Private healthcare and sick-pay cover Maternity and paternity packages Mechanics, we couldn't do it without you... As a mechanic, you'll safely prepare our customers' cars for the road ahead. You'll care about every detail and take pride in doing a meticulous job. Above all, you'll want to be part of a capable, motivated team who feel the same way. You'll get the chance to work on an incredible range of manufacturers and models, developing your skills and staying up to date with the very latest in vehicle technology. Essential skills A certificate in Light Vehicle Maintenance Level 3 and solid work experience in the automotive industry The ability to work in a competent and efficient manner on your own or part of a busy team Strong communication skills Good attention to detail The ability to carry out work to high standards and to deadlines A proactive and enthusiastic approach The ability to accurately follow written and spoken instructions A full driving licence Day-to-day duties Carrying out servicing, repairs and maintenance to high standards Inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately, using computer-based diagnostic equipment Repairing or replacing broken or defective parts Carrying out DVSA vehicle testing (if authorised) Road testing vehicles to check repairs Maintaining equipment and making sure tools are in good condition. Following checklists to ensure all procedures are completed Completing all documentation to the required standard Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. TPBN1_UKTJ

Bromsgrove, Worcestershire £42,289.52 per annum Full Time, Permanent Closing Date:Monday 12thJanuary 2026 @ 9am Interview Date:Thursday 22ndJanuary 2026(in person) Ensuring our customers live in warm, safeand secure homes is central to everything we do. Your technical qualifications will ensure you have the right skills for the role, but just as important is your drive for excellent customer care. We are looking for a Building Surveyor tojoinour existing Surveying team. Our Building Surveyor will bring effective surveying services across the range of BDHT activities focusing on supporting our repairs & maintenance service, effective diagnosis of building issues and deciding upon the best course of action based on response times, customer careand investment needs (egplanned or ad-hoc works). As in all ofour surveying roles you will also be delivering our planned and cyclical programmes and supporting colleagues across the organisation providing a holistic and seamless service for our customers. About you With an HNC/HND minimum in Building Construction or similar recognised qualification, youllbe able to demonstrateexperience of working within the construction industry. You will have excellent communication skills that instil confidence in our customers and be proficient in the use of basic IT systems including the ability to use handheld technology to record client management information. What we can offer in return: 32 days annual leave plus bank holidays Holiday purchase scheme buy up to an additional5 daysholiday per year Holiday buy back scheme bdhtwill buy up to 10 days holiday back from staff Team budgetevery year to enjoy an afternoon out as a team Electric vehicle leasing scheme through Octopus Energy Pension scheme defined contributions pension administered by the Social Housing Pension Scheme (SHPS) Life insurance is available to members of the pension scheme Employee Assistance Programme Mental Health First Aiders Healthcare Cash Back Scheme Healthshield Retail discounts scheme Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this) Reimbursement for professional subscription fees Corporate Sponsorship opportunities Reimbursement for HRT pre-paid certificates Reimbursement for annual flu jab Free parking and refreshments Monthly staff compliments raffle Wellbeing calendar of events throughout the year Essential Mileage Bdhtmay exclude candidates from the recruitment process if they have attended three or more interviews in the previous year. Bdhtreserves the right to close vacancies before the stated closing date where the volume of applications is extremely high. TPBN1_UKTJ

Supervising Social Worker - Clifford House Fostering Contract type: 1 Year Fixed Term Contract Salary: Up to £38,000 prorated Contract term: Part Time Hours: 24 hours, 3 days per week 9am - 5pm Benefits: £3,000 car allowance, 30 days Annual Leave (rising to 35 days' with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme (all benefits will be prorated) About Us Clifford House Fostering is one of the longest established and most highly regarded fostering services in the Midlands with a long and proven history of supporting Looked after Children and Young People to achieve fantastic outcomes. Clifford House is an 'Outstanding' Ofsted rated service and offers the right candidate the opportunity to develop their career within an experienced and creative staff team. Clifford House Fostering is currently seeking a qualified and experienced Social Worker on a fixed contract. You will need to have a sound knowledge of fostering legislation and practice issues who will be able to continue to deliver the same high standards of service. You will be involved in the recruitment, training, and supervision of Foster Parents and promoting the welfare of children placed with Clifford House Fostering covering the West Midlands area. As a committed social care professional, you will have substantial experience of family placement work and experience of foster care practice, preferably with experience of the assessment of potential foster carers. A good knowledge of fostering regulations, child care law and safeguarding issues is essential. You will have excellent communication skills and a commitment to high quality practice. Requirements • Hold a Social Care England recognised qualification in Social Work or equivalent, • Previous experience as a supervising social worker or working with foster parents, • A comprehensive working knowledge of all relevant legislation pertaining to children's services as well as publications,, • Good people skills/Team player, • Good report writing skills, • Direct support of foster parents within a realistic caseload which enables a high level of supervision, • Provide regular supervision to allocated foster parents, enabling and monitoring their practice and ensuring their compliance with regulatory standards, • Able to remain calm when under high levels of in pressure, emotionally traumatic ,situations and when dealing with difficult or confrontational behaviour, • Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases, • Have a full driving licence and unrestricted access to your own vehicle Clifford House Fostering is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. INDJULHPC

About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. About Our Role This is no ordinary Contact Centre job. As a Customer Advisor with the MIB, you'll be assisting the Police to remove uninsured drivers off our roads. Evidence suggests that uninsured drivers are more likely to kill and injure others on the road and be linked to other criminal activity. We're looking for professional and proactive team members who can deal with enquiries in a helpful and efficient way. Key Responsibilities • To ensure that an excellent customer service is always provided, • To answer incoming calls and deliver all customer interactions in a polite professional and proactive way, • Responding to customer queries via multiple channels, handle interactions for all workstreams within agreed timescales, • Logging incoming enquiries using in-house systems ensuring all necessary details are captured accurately, • To work in conjunction with company policies and procedures and ensure that all Data Protection requirements are complied with, • Experience of working in a customer service role, preferably dealing with multiple channel enquiries, • Demonstrate a genuine passion for speaking to customers and answering queries, • Proven experience of excellent customer service skills, • Excellent attention to detail, with high levels of accuracy, • Computer literate, including experience of using MS Office, • Effective communication skills, with excellent telephone manner, • Excellent listening and questioning skills, with the ability to extract detailed and relevant information, • Ability to use own initiative and work within defined procedures Salary £24,000 Hours 35 hours per week 9am - 5pm Monday - Saturday (with a day off during the week in lieu if working Saturdays) Location Hybrid - working 2 days per week from our office based in Milton Keynes Grade 6 Other Benefits include: £320 (before tax) start up allowance provided in first months pay IT kit supplied to you Contributory Group Stakeholder Personal pension scheme Life Assurance Holiday purchase scheme Sports and Social Club 24/7 Employee Assistance Programme Free access to online tools to support mental and physical health 1 volunteer day each year and charity matched funding scheme Family friendly policies including paid carers leave and enhanced maternity/ paternity pay We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. About the role • Support the business to adopt and embed the TPRM framework., • Deliver first-class Procurement services to assigned business areas that meet the needs of the MIB., • Support the implementation and ongoing operation of the TPRM framework at MIB, as a comprehensive approach to managing risk and driving value from our key third party service providers., • Support the development of a Procurement and Third-Party Management policy framework, ensuring the documentation is reviewed and updated on an ongoing basis as required., • Support to develop and deliver TPRM training materials, workshops and training sessions across the business., • Partner with Third Party Accountable Executives (TPAE) and Third-Party Relationship Owners (TPRO) to define a collaborative approach to sourcing and ongoing third party management for assigned business areas, ensuring roles and responsibilities are clearly documented and understood., • Lead the delivery of end-to-end Procurement activity for assigned business areas, including sourcing approach, pre-qualification, tender, negotiation, preparation of contract, due diligence, onboarding, renewals and offboarding., • Work collaboratively with Legal to ensure contractual documentation is drafted to contain adequate and appropriate commercial structure, all required clauses to ensure legal and regulatory compliance, and third-party performance criteria to drive delivery aligned to business needs., • Provide third party management support to TPROs and TPAEs in assigned business areas in line with the TPRM framework. Level of support will vary according to the criticality of the third-party relationship. The Lead may be required to provide lighter-touch support for medium and low risk third party engagements but may be required to lead third party management activities for critical and high risk third parties., • Third party management activities include (but are not limited to) conducting supplier introductory meetings and performance reviews, monitoring supplier performance against key performance indicators (KPIs) and service level agreements (SLAs), identifying areas for improvement, addressing performance issues and agreeing improvement actions, supplier issue resolution, performance recovery and exit-planning activities., • Contribute to the delivery of cost reductions, efficiencies and value opportunities through delivery of Procurement and third-party management activities., • Build and maintain excellent relationships with internal stakeholders throughout the business, including those at a senior leadership level., • Provide Procurement and Third-Party Management SME inputs, strategic commercial advice and challenge at a senior leadership level., • Provide peer-to-peer guidance, challenge and support to the central team in their delivery of Procurement services and Third-Party management support to the business., • Work with Finance business partners to produce accurate budgets, forecasts and supplier spend analysis, as required., • Support to develop and maintain an external network of Procurement and Third-Party Management contacts to develop category expertise, drive market insight, leverage market commercial power and bring technical and/or industry subject matter expertise back into MIB., • Procurement and third-party management experience in a fast-paced organisation., • Commercially astute, financially literate and legally competent to negotiate and draft complex supplier contracts., • Strong influencing and stakeholder management skills, with a proven ability to build constructive working relationships with suppliers, negotiating to deliver results, enforcing contractual obligations and achieving cost savings and improvements., • Highly credible and collaborative team member, comfortable to challenge, and with excellent influencing skills and the gravitas to establish trust and confidence of senior stakeholders (TPAEs and TPROs) at senior management level., • Excellent presentation and communication skills, both written and verbal, with an ability to translate complex technical subject matter into clear, concise and impactful information that drives the right decisions., • Sector experience of insurance and/or financial services is highly desirable. IT kit supplied to you £320 (before tax) start up allowance Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14 Other Benefits include: Contributory Group Stakeholder Personal pension scheme Life Assurance Employee Incentive Scheme 2x days holiday (plus public holidays) Holiday purchase scheme Sports and Social Club 24/7 Employee Assistance Programme Free access to online tools to support mental and physical health Enhanced maternity, paternity and adoption leave 1 volunteer day each year and charity matched funding scheme We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

#GoWithYourFlow Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team. The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. Youll naturally promote and embrace our inclusive team environment and were sure youll have some fun along the way! Key Responsibilities Effective management of the team and resource in the absence of the Branch Manager Assisting the Branch Manager to profitably meet and exceed the branch sales targets Managing the sales office, branch purchasing and stock control Maximising margin and net profit Keeping everyone safe Build and maintain relationships with new and existing trade and retail customers Previous sales experience in a similar environment is preferable, but the right positive attitude is more important You: As an Assistant Branch Manager, youll have an innovative and agile approach to identify growth opportunities. Youll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. Skills and competencies Tenacity and resilience A pro-active approach to sales, with a strong desire and ability to win and grow new business Experience of customer relationship management and developing a true partnership approach Excellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider team Ability to interpret basic financial and statistical information Dont meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they dont have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if youre interested in this role but think that your previous experience doesnt completely match - apply anyway. You could be just the person were looking for! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment. TPBN1_UKTJ

Registered Manager Childrens Residential Home (EBD) Salary: £52,000 £60,000 + Bonuses up to £10,000 + Excellent Benefits Location: Redditch Ready to lead a high-performing EBD home where your leadership creates real, lasting change? If youre an inspiring leader in Childrens Residential Care, this is your chance to take on a role where your passion, resilience and vision can genuinely change young lives. We are looking for a dynamic and driven Registered Manager to lead a high-performing EBD Childrens Home where no two days are the same and every step forward makes a difference. Who Will You Be Working For? Youll be joining a small, family-style, therapeutic residential childcare provider known for exceptional culture, high standards and truly child-centred practice. You will take over a Good in all areas rated, 4-bedded EBD home in Redditch, registered since 2021 and historically achieving excellent outcomes for children. The organisation operates two homes with plans to grow in the near future, supported by their recently launched in-house training company, enabling internal delivery of Level 3, Level 5 and Level 7 qualifications, plus an in-house PRICE trainer. The home is already operating at a high standard: Strong oversight from an RI with 20+ years of industry experience Reg 44 and Ofsted consistently satisfied with the home's performance Four young people currently living in the home All are engaging positively with education (three full-time) One child is progressing toward reunification with family. Youll be stepping into a fully staffed home, supported by a capable Deputy Manager and a Senior Team Leader, both of whom work 4050% of their hours off-shift for admin, leadership and support. The provider is well-known for its outstanding culture, passionate directors and genuine commitment to delivering the very best outcomes for children. The Package & Benefits Basic Salary: £52,000 £60,000 p.a. Performance Bonuses: Up to £10,000 p.a. (Ofsted & occupancy) Probation Bonus: One-off £150 On-Call: Only 1 in 4 weekends Professional Development: Complete qualifications up to Level 7 in Strategic Management Clear routes to progress - Dual Registration, Home Opener, Operations or Senior Leadership Wellbeing & Recognition: Six free counselling sessions Employee Assistance Programme Support Staff Bonuses (up to £200 per staff member) Employee of the Month awards Annual Leave: 33 days (inc. bank hols) Paid birthday leave Extras: Refer-a-Friend bonus (up to £500) Blue Light Card High street discounts Salary sacrifice car scheme Death in Service benefit (3 salary) Healthcare & wellbeing support About the Role As Registered Manager, youll lead a supportive, skilled and motivated team to provide outstanding care for young people with emotional and behavioural difficulties. Your leadership will shape the homes culture, drive continuous improvement and ensure children feel safe, seen and supported. You will: Lead with confidence, compassion and integrity Create a safe, inspiring and resilient home environment Champion the needs and voices of young people Mentor and develop your team (including facilitating QCF Level 3 training) Maintain compliance with Childrens Homes Regulations and Ofsted expectations Oversee staffing, budgets, and operational development Promote independence, emotional growth and life skills Deliver and evidence exceptional outcomes About You You are someone who leads by example, stays calm under pressure and is driven to achieve the very best for young people. You will bring: Strong leadership and team motivation skills Excellent communication and partnership-building abilities Emotional resilience and a focus on positive outcomes A child-centred, advocacy-driven approach Solid understanding of legislation and Ofsted frameworks Level 3 Diploma Commitment to achieving or holding the Level 5 Diploma in Leadership for H&SC & CYP Services Join Us and Lead With Purpose If youre ready for a role filled with challenge, reward and genuine impact we would love to hear from you. TPBN1_UKTJ

Job Title: Group Health, Safety and Environment Advisor Location: Studley, B80 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Group Health, Safety and Environment Advisor and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes — we build careers. When you join us as a Group Health, Safety and Environment Advisor, you'll benefit from: Competitive salary Company car/Car allowance 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? This is an exciting opportunity to join the Health, Safety & Environment Team. This role typically reports to the Senior Health, Safety & Environment Advisor. The purpose of the role is to ensure that health, safety and environment (HS&E) standards are met throughout the company. What you'll do as a Group Health, Safety and Environment Advisor: Developing, preparing, reviewing and enforcing HS&E plans across the region to ensure safe and compliant operation of the region Identifying, risk assessing and reporting potential hazards and non-compliance issues during site visits, working with site management teams to ensure corrective action is taken and escalated where appropriate to maintain company safety standards Producing accurate and timely management reports and management information, such as non-compliance figures, potential hazards and further escalations to enable management teams to deliver a safety first approach Regularly inspecting construction activity on site, meeting company targets, ensuring compliance with the Group HS&E Policy and overarching HS&E legislation. Including periodic out of hours inspections to ensure safe and compliant operation of the region Carrying out incident led investigations and report applicable incidents to the Health and Safety Executive (HSE) under RIDDOR to ensure adherence to Government regulations. Managing and monitoring contractors' performance against their Risk Assessment and Method Statements to ensure HS&E risks are minimised Effectively communicating with Regulatory Enforcement Agencies such as the HSE, Local Authority and Environment Agency, maintaining good relationships Providing HS&E advice, information and training to the business to ensure up to date HS&E standards are maintained, including regular HS&E meetings are undertaken and recorded Managing any referrals through the safety concerns line, to ensure that when necessary corrective action has been taken to maintain the company values on being customer focused and social impact What experience do I need? Fully aware of key HS&E legislation including the Construction Design and Management Regulations Excellent organisational skills, being able to manage own time to meet targets and deadlines. Strong verbal communication skills, being able to develop strong relationships with all levels of the business from site teams to senior management Excellent written communication skills, being able to produce accurate reports and maintain both written and IT based reporting systems A good understanding of Microsoft Products, including Excel, Word and PowerPoint. A NEBOSH National General Certificate in Health and Safety and/ or NEBOSH National Certificate in Construction (or equivalent) Ideally a higher level H&S qualification (or working towards this), such as: City & Guilds Level 5 Diploma in Occupational Health and Safety Practice; Level 6 Diploma in Applied Health and Safety; NEBOSH National Diploma in Occupational Health and Safety, Level 6; or Degree in Occupational Health and Safety Ideally a member of IOSH TPBN1_UKTJ

Title: Sliding Head Setter (Redditch)Location: Redditch, Worcestershire, West Midlands, UKCompany: Next Generation LtdWhats on offer for the Sliding Head Setter:Competitive salary up to £16 per hour34 days holiday (including bank holidays)Employee Assistance ProgrammeFree parkingFree uniformFree drinksPension SchemeDeath in service x2 annual salaryStaff referral programmeDevelopment opportunitiesWorking hours for the Sliding Head Setter:Monday Friday (14.00pm 22.00pm)Next Generation are currently recruiting for a Sliding Head Setter to work with a well-established sub contract machine shop based within the Redditch area. As the Sliding Head Setter you will be responsible for setting and operating Sliding Heads.Duties of the Sliding Head Setter:Set and Operate CNC sliding head machines such as Tornos Deco with a TB Deco and/or Fanuc control, Star Fanuc control, Hanwha with Fanuc controlFanuc programming (Deco programming as advantage)Focus on production of high-quality componentsMaintain the section with offsets and toolingLeaving work area/machines in good condition at the end of shift in terms of material toolingAbility to leave machines running safely to support next operator starting at 6:45amOccasional simple repeat change oversUsing measuring gaugesTo produce components within the agreed standard timeAbility to read and interpret drawingsWorking to tight tolerances and in process measurementsHigh precision tolerance works as well as volumeQuality control, working to customer specificationThe successful candidate for the Sliding Head Setters position will have the following experience:3 5 years experience Programming Setting and Operating Sliding HeadsExperience working with precision machined components (Essential)Ability to use handheld measuring equipment (Essential)You will be self-motivated, possess excellent communication skills both verbal and written to be able to communicate and build good relationships.Due to the high number of applications, we receive, we are sometimes not able to respond directly to each candidate. If you havent been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion.By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy.Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move.TPBN1_UKTJ