Neighbourhood Housing Officer
hace 5 días
Northwich
The Neighbourhood Housing Officer manages a local patch, delivering proactive tenancy and neighbourhood services with a strong focus on early intervention, ASB resolution, and sustaining tenancies. Client Details This is an exciting opportunity to join a not-for-profit organisation operating in the property sector. The company is a small-sized team dedicated to providing excellent housing services to its tenants, with a strong focus on community engagement and tenant satisfaction. Description • Deliver housing management services, ensuring tenant needs are met efficiently and effectively., • Manage tenancies, including handling tenancy agreements, renewals, and terminations., • Provide advice and support to tenants on housing-related matters., • Work closely with other departments to ensure properties are well-maintained and issues are resolved promptly., • Conduct regular property inspections to ensure compliance with health and safety standards., • Handle complaints and resolve disputes in a professional and timely manner., • Support community initiatives and promote tenant involvement in local projects. A successful Neighbourhood Housing Officer should have: • Experience in housing management or a related field within the not-for-profit sector., • Knowledge of housing legislation and tenancy management processes., • Strong organisational and administrative skills to manage multiple priorities effectively., • Excellent communication and interpersonal abilities to build positive relationships with tenants., • An understanding of health and safety regulations related to housing., • A proactive approach to problem-solving and delivering solutions., • Competitive salary ranging from £36,109 to £44,133 per annum., • Fixed-term contract offering stability and professional growth opportunities., • Chance to make a meaningful impact in the not-for-profit sector., • Supportive and collaborative work environment.