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About the Role We are seeking a Technical Compliance Officer to lead the technical governance of product compliance across the Group. This is a key role responsible for ensuring that all products are fully tested, certified, and legally compliant prior to release to market. You will act as the primary technical interface between the business, certification bodies, and internal stakeholders, ensuring compliance with UK and international regulations while supporting new product development and continuous improvement. Key Responsibilities • Own and maintain all third-party product certifications and accreditations across the Group, • Lead the technical certification pathway for new products, including:, • Factory Production Control, • Product testing, • Safety FMEA, • Engagement with Notified Bodies, • Act as the internal subject matter expert on UK and international legislation, Building Regulations, and construction product standards, • Monitor regulatory and standards changes, completing impact assessments and briefing stakeholders accordingly, • Develop and maintain a digital “Golden Thread” of product compliance information, ensuring Declarations of Performance are accurate, current, and accessible, • Conduct internal inspections and supplier audits to verify compliance with agreed standards, • Deliver new product certifications in line with agreed development and launch plans, • Ensure all certifications and accreditations remain accurate, current, and compliant throughout the product lifecycle, • Minimise non-conformances during external audits and ensure effective corrective actions, • Complete clear and robust legislative impact assessments for regulatory updates Essential: • Degree or HND/HNC in Engineering or Construction (or equivalent experience), • Hands-on experience in product compliance, certification, or regulatory roles, • Strong working knowledge of:, • UKCA and CE conformity marking, • Product testing and certification to BS/EN/ISO standards, • UK Building Regulations (ADB, ADF, ADL, ADQ), • Experience working with Notified Bodies, • Strong attention to detail with excellent analytical and problem-solving skills, • Confident communicator, able to explain complex technical information to non-technical stakeholders, • PRINCE2 or equivalent project-management qualification, • Experience within PVCu window and door systems or extrusion processes, • Understanding of sealed unit and glass manufacturing, • Occasional nationwide travel, with some overnight stays, • Competitive Salary, • 31 days holiday (increasing with service within 2 years), plus an additional paid day for your birthday with the option to buy more holiday via salary sacrifice, • Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement, • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources, • Heavily discounted group discount scheme on all products, • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Career development and continuous learning opportunities Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website . Thank you for your understanding Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Service Charge & Rents Officer (Hybrid) needed in Norwich, £41000 per annum - Reference: SC1 • Hybrid working - very flexible on office presence Key responsibilities include setting, issuing, applying, reconciliation and collection of service charges, personal charges, estate-based charges, and utility charges, ensuring compliance with legislation and transparency for tenants and residents. The postholder applies rent and charges to accounts and on relet. The Service Charge & Rent Officer will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service. Service Charge Budgeting and Forecasting• Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents. Billing and Administration• Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.• Bill service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice.• Calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned Managing Agents:• Scrutinising the managing agents bills and challenging incorrect billing,• Process managing agent bills within timescales.• Calculating the managing agents estimated costs and actual costs to our tenants. Compliance and Regulatory Management• Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.• Ensure that all statutory obligations are met, including the provision of annual service charge certificates and accurate reporting in line with regulatory requirements. Resident Engagement and Communication• Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner.• Alongside the specialist service charge officer be the main point of contact for resident enquiries regarding their service charge and rents. This is a full time role on a Permanent basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Agency in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website

Competitive salary level with excellent benefits The John Innes Centre (JIC) is one of the world’s leading research institutes in plant and microbial science. At the centre of its long‑term strategy sits the Next Generation Infrastructure (NGI) Programme, a major public and private funded capital and transformation programme with The Sainsbury Laboratory (TSL) that will redefine how world‑class science is delivered at the Norwich Research Park. JIC is now seeking an exceptional Programme Director to lead the integrated delivery of this landmark programme on behalf of the Senior Responsible Owner. NGI is an ambitious, multi‑year £400m+ programme that brings together significant capital investment and complex organisational change. Its most substantial element is the development of a new laboratory and enabling infrastructure that will bring together researchers from JIC and TSL into a flexible, future‑ready environment purpose‑built for collaboration, discovery and global scientific impact. Enabling projects are underway and with the main laboratory project set to be delivered over the next 5 years, the programme will create facilities that support advanced research, training, teaching and learning while acting as a national and international hub for plant and microbial science. This appointment goes well beyond the delivery of a single asset. Reporting to the JIC Chief Operating Officer as Senior Responsible Owner, the Programme Director will act as the senior integrator across construction, business change, stakeholder engagement and finance, with full accountability for delivery against time, cost, scope, quality and benefits. Operating at board level, the role carries responsibility for programme governance, commercial and financial assurance, benefits realisation and organisational readiness, while maintaining confidence among public funders, governing bodies, assurance partners and senior scientific stakeholders. JIC is seeking an individual with a demonstrable track record of leading the programme‑level oversight of complex, major capital and transformation programmes, ideally within publicly funded or highly regulated environments. You will bring experience of operating in ambiguous, high‑profile contexts, aligning stakeholders with diverse and, at times, competing priorities while maintaining confidence in delivery. You are likely to have led large‑scale estates or infrastructure transformation projects, and to have operated successfully in a Programme Director or equivalent role with accountability for management control, reporting, commercial assurance and benefits realisation. Success in this role will depend as much on personal traits and leadership presence as on technical expertise. You will possess outstanding interpersonal, communication and influencing skills, enabling you to operate with confidence at board, sponsor and executive level. You will be proactive, agile, resilient and highly motivated, comfortable leading through complexity and change while fostering collaboration and shared purpose. This is a rare opportunity to lead one of the most significant scientific infrastructure programmes in the UK, make a major impact in the region and delivering a legacy that will underpin scientific excellence for decades to come. For further information, the candidate brochure can be viewed on the following link: ___ To arrange a confidential discussion, please contact our retained search advisors at MRG: Ben Duffill – Nick Coppard - Applications should consist of a CV and supporting statement and should be submitted via MRG's website ___. Should you have any questions regarding the application process, please contact Charley McCarthy ().

About the Role We are seeking a Technical Compliance Officer to lead the technical governance of product compliance across the Group. This is a key role responsible for ensuring that all products are fully tested, certified, and legally compliant prior to release to market. You will act as the primary technical interface between the business, certification bodies, and internal stakeholders, ensuring compliance with UK and international regulations while supporting new product development and continuous improvement. Key Responsibilities • Own and maintain all third-party product certifications and accreditations across the Group, • Lead the technical certification pathway for new products, including:, • Factory Production Control, • Product testing, • Safety FMEA, • Engagement with Notified Bodies, • Act as the internal subject matter expert on UK and international legislation, Building Regulations, and construction product standards, • Monitor regulatory and standards changes, completing impact assessments and briefing stakeholders accordingly, • Develop and maintain a digital “Golden Thread” of product compliance information, ensuring Declarations of Performance are accurate, current, and accessible, • Conduct internal inspections and supplier audits to verify compliance with agreed standards, • Identify...

Up to £41,512 per annum (**national pay award pending) CNC provides the building control functions for the Local Authority areas of South Norfolk, King's Lynn and West Norfolk, Fenland, Norwich City and Broadland. Building Control is a statutory requirement on the vast majority of building projects (including internal alterations and conversion works) irrespective of whether planning permission has been required or not. We are looking for a proactive and confident Customer Relationship Officer to join our team and play a key role in strengthening client partnerships, boosting satisfaction and retention and supporting the future success of our services. Working at the heart of our client engagement strategy, you will act as a key point of contact for customers, understanding their needs and ensuring a smooth, responsive and high-quality service. You will work closely with the Service Manager, surveyors and our business support team to coordinate customer communications, gather insights and identify opportunities for improvement. This is a highly interactive role and would be suited to someone who enjoys being out in front of customers and representing the organisation. What You'll Be Doing • Building and nurturing strong relationships with clients to increase satisfaction, loyalty and repeat business, • Researching market trends and competitor activit...

Location: UK (National remit – travel required) Reporting to: Chief Financial Officer Executive Management Team role The Opportunity We are seeking an experienced and commercially astute Group IT Director to lead the Group’s digital, technology, and data agenda at a critical point in our growth journey. This is a senior executive role with Group‑wide accountability for technology strategy, delivery, and operations. You will work closely with the Executive Management Team and Board to ensure technology is a powerful enabler of performance, innovation, and long‑term competitive advantage. The role offers the opportunity to shape and deliver a progressive digital roadmap, lead large‑scale transformation programmes, and build a high‑performing technology function that supports both today’s operations and tomorrow’s ambitions. Key Responsibilities Define, own, and deliver the Group’s digital, technology, and data strategy aligned to business objectives. Act as a trusted advisor to the Executive Management Team and Board, translating complex technical concepts into clear commercial insight. Lead enterprise‑wide digital transformation initiatives, ensuring benefits realisation, value for money, and operational stability. Establish and govern enterprise architecture, data strategy, and technology standards across the Group. Ensure the availability, resilience, and security of all technology services, including cyber security, disaster recovery, and business continuity. Own and control the Group IS budget, ensuring strong financial discipline and return on investment. Build and manage strategic supplier partnerships, balancing innovation, risk, and commercial value. Lead, develop, and inspire a high‑performing IS function, embedding a culture of accountability, collaboration, and continuous improvement. About You You will be a proven senior technology leader with experience operating at Executive or Board level in complex, multi‑site organisations. You bring strong commercial acumen alongside deep technical credibility and a track record of delivering transformation at scale. You will demonstrate: Experience creating and delivering enterprise‑wide digital and technology strategies. A strong background leading large, complex technology and change programmes. Expertise across modern technology environments, including cloud platforms, data and analytics, enterprise architecture, and agile delivery. The ability to influence senior stakeholders and communicate effectively with both technical and non‑technical audiences. A leadership style that inspires high performance, develops capability, and drives engagement. Sector experience within manufacturing, direct sales, or consumer‑facing environments would be advantageous but is not essential. Why Join Us? Highly Competitive Salary Package 33 days Holiday (inclusive of bank holidays) Generous Car Allowance Private Healthcare Bonus Scheme Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Generous Employee Product Purchase Discount Scheme Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Life Assurance of up to 4 x basic salary (subject to qualifying criteria) Ready to Apply? If you are a strategic, forward‑thinking technology leader looking to make a significant impact at Group level, we would love to hear from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees