Commissioning Officer
hace 5 días
Hove
Commissioning Officer \n Location - Hove Town Hall, BN3 3BR \n Duration – 6 months Contract \n Reports To: Head of Commissioning & Performance \n \n Purpose of the Role \n To ensure services for single homeless people and rough sleepers are person-centred, outcomes-focused, inclusive, deliver value for money, and promote a sustainable and diverse provider market. \n The role focuses on: \n\n • Commissioning accommodation and support services for single homeless people.\n, • Monitoring and improving service performance and transparency.\n, • Ensuring high-quality performance reporting and statutory compliance.\n, • Supporting the Council's objective of reducing and preventing rough sleeping.\n\n \n Key Responsibilities \n Commissioning & Contract Management \n\n • Develop and deliver commissioning plans that support Housing and Homelessness priorities and contribute to reducing rough sleeping.\n, • Work with Housing, Adult Social Care, Health partners, CCGs, providers and other stakeholders to commission services based on assessed need and best practice.\n, • Lead the development of new services and markets, ensuring value for money and improved outcomes for service users.\n, • Manage and monitor commissioned contracts and identify opportunities to improve service delivery.\n, • Promote partnership working across Housing, Health, Social Care and the voluntary sector.\n, • Support the development of sustainable and diverse local service markets.\n, • Use evidence-based quality assurance processes to improve services and outcomes.\n\n \n Performance & Governance \n\n • Ensure performance frameworks and improvement plans support effective service delivery and commissioning.\n, • Monitor service performance and ensure compliance with national and local requirements.\n, • Complete statutory returns, surveys and performance reporting within required deadlines.\n, • Lead stakeholder consultation and engagement activities to support policy, strategy and service development.\n, • Analyse performance data, service user feedback and outcomes information to drive service improvement.\n, • Support strong Information Governance and compliance with relevant legislation and standards.\n, • Develop and monitor KPIs and performance measures.\n, • Produce reports for senior leadership, governance boards and elected members.\n\n \n Quality Improvement \n\n • Ensure providers maintain robust improvement plans and deliver agreed actions.\n, • Monitor quality standards across commissioned and in-house supported housing services.\n, • Lead cross-sector quality improvement initiatives involving providers, Health partners, Adult Social Care and regulatory bodies.\n, • Promote continuous improvement and best practice across services.\n, • Support safeguarding investigations, service complaints and improvement actions relating to vulnerable adults.\n, • Act as the key contact for Fire Safety service agreements and liaise with Corporate Health & Safety teams.\n, • Identify risks and implement appropriate mitigation measures.\n\n \n Leadership & Management \n\n • Line manage Commissioning Officers, Coordinators and project resources where required.\n, • Provide leadership, coaching and performance management to staff.\n, • Contribute to workforce development and professional learning.\n, • Support business continuity planning and respond to major incidents when required.\n, • Contribute to the development and delivery of the Homelessness and Rough Sleeper Strategy.\n, • Support the implementation of Housing Directorate plans and strategic objectives.\n\n \n Health, Safety & Equality \n\n • Ensure compliance with the Health and Safety at Work Act and related regulations.\n, • Undertake risk assessments and promote safe working practices.\n, • Investigate incidents and implement corrective actions where necessary.\n, • Promote equality, diversity and inclusion in service delivery and staff management.\n, • Support the Council's Inclusive Council Policy.\n\n \n Essential Knowledge \n\n • Housing and Homelessness legislation, policy and best practice.\n, • Adult Social Care legislation and care pathways.\n, • Homelessness Reduction Act, Care Act and related frameworks.\n, • Commissioning, procurement and contract management.\n, • CQC regulations and quality monitoring frameworks.\n, • Safeguarding Vulnerable Adults procedures.\n, • Information Governance and data management.\n, • Project management methodologies and tools.\n, • Public sector performance management and statutory reporting requirements.\n\n \n Essential Experience \n\n • Service commissioning within Housing, Social Care or Health settings.\n, • Contract and performance management.\n, • Service improvement and change management.\n, • Managing projects and delivering successful outcomes.\n, • Partnership working with statutory, independent and voluntary sector organisations.\n, • Housing support or homelessness services.\n, • Quality assurance and regulatory compliance.\n, • Safeguarding vulnerable adults.\n, • Staff leadership and line management.\n, • Developing strategies, action plans and performance frameworks.\n\n \n Essential Skills \n\n • Excellent verbal and written communication skills.\n, • Strong stakeholder engagement and partnership-building abilities.\n, • Report writing and presentation skills.\n, • Ability to influence, negotiate and challenge effectively.\n, • Strong analytical and problem-solving skills.\n, • Budget awareness and financial understanding.\n, • Ability to interpret performance data and drive improvement.\n, • Risk management and decision-making skills.\n, • Ability to manage competing priorities and deliver to deadlines.\n, • Strong leadership and team management capability.\n\n \n Key Areas of Expertise \n\n • Rough Sleeping & Homelessness Services\n, • Housing Needs & Supported Housing\n, • Commissioning & Procurement\n, • Contract & Performance Management\n, • Adult Social Care\n, • Safeguarding\n, • Service Improvement & Quality Assurance\n, • Stakeholder Management\n, • Public Sector Governance\n, • Project & Change Management\n, • Information Governance\n, • Leadership & Staff Management\n\n