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Job Title: Conversion Officer Department: Recruitment and Business Development Location: Derby Reports To: Head of Business Development Role Overview The UKMC Conversion Team Member is responsible for managing and supporting the end-to-end conversion process of candidates into fully compliant and deployable staff. This role ensures that all candidates meet regulatory, organizational, and client specific requirements while delivering a smooth and efficient onboarding experience. Key Responsibilities • Coordinate and manage candidate conversion processes from offer acceptance to full compliance • Review and verify documentation to ensure adherence to UK regulatory and company standards • Liaise with candidates to collect outstanding information and provide guidance throughout onboarding • Track candidate progress using internal systems and maintain accurate, up-to date records • Collaborate with recruitment, compliance, and operations teams to ensure timely conversions • Identify and resolve issues or delays in the conversion pipeline, • Maintain a high level of communication with stakeholders regarding candidate status • Support continuous improvement initiatives to streamline conversion processes, • Ensure all activities align with data protection and confidentiality policies Key Skills & Experience • Strong administrative and organizational skills, • Excellent attention to detail and accuracy, • Effective communication and interpersonal abilities, • Ability to manage multiple tasks and meet deadlines in a fast-paced environment • Proficiency in Microsoft Office and/or CRM systems, • Previous experience in recruitment, onboarding, or compliance (preferred), • Understanding of UK employment and compliance requirements (desirable) Personal Attributes • Proactive and solution-oriented mindset, • High level of accountability and ownership, • Team player with a collaborative approach, • Adaptable and able to handle changing priorities, • Professional and customer-focused attitude Performance Metrics • Conversion turnaround time, • Compliance accuracy rate, • Candidate satisfaction and engagement, • Pipeline efficiency and backlog management What We Offer • Opportunities for career growth and development, • Supportive and collaborative team environment, • Training and continuous learning opportunities

Group Data Lead Location: Hybrid – UK (attendance required once per month at one of their UK sites) Industry: Aerospace Type: Full-time, Fixed-term (Project-based, transitioning into a permanent Group Data Lead role) Salary: £45,000 - £70.000 D.O.E A1 Personnel are partnering with a leading international manufacturer of aerospace finished components who is recruiting for a Group Data Lead to join their team. Our client are one of the largest international independent manufacturers of metallic aerospace detailed parts Role Purpose We are seeking an experienced and strategic Group Data Lead to take ownership of all data-related activities within our enterprise-wide Infor ERP implementation programme – Leapfrog. This is a pivotal role bridging business and technical domains, ensuring data across all UK sites is clean, harmonised, and implementation-ready to meet key project milestones through 2026 and beyond. Beyond ERP go-live, you will define and establish the foundation for group-wide master data management and data governance — transitioning the organisation from a decentralised, inconsistent data landscape to a centrally managed, structured, and scalable data environment. This role will shape the future of our data-driven operating model and reporting capability. Key Responsibilities 1. Data Readiness & Cleansing • Lead and complete data cleansing and harmonisation across all sites and business units., • Ensure data accuracy, consistency, and migration readiness in line with ERP construction and transition phases., • Oversee data filtering, simplification, and validation activities aligned to delivery timelines. 1. Data Mapping & Migration Coordination • Facilitate mapping of legacy data structures to the Infor ERP data model, ensuring full business alignment., • Act as the bridge between business users, stream leads, and technical teams to ensure seamless data translation., • Coordinate data conversion and migration cycles across key phases:, • System Testing, • End-User Testing, • Final Migration & Go-Live, • Work with technical experts to ensure ETL (Extract, Transform, Load) tools are developed and embedded to industrialise data transfers. 1. Master Data & Governance Foundations • Define and implement the blueprint for Group Master Data and Data Governance., • Establish consistent data definitions, hierarchies, ownership models, and quality controls across key business domains (commercial, engineering, programmes, manufacturing, etc.)., • Leverage ERP platform capabilities to embed scalable governance practices. 1. Business–Technical Coordination • Serve as the functional data lead within the ERP project structure., • Collaborate with technical data teams, project leadership, stream leads, and business data owners., • Ensure full alignment of data activities with overall transformation milestones., • Translate business requirements into structured governance frameworks and actionable data standards. 1. Reporting Continuity & Future Readiness • Ensure reporting continuity post go-live through consistent and structured data design., • Enable operational, site, and group-level reporting consistency., • Lay the groundwork for future analytics and business intelligence capability., • Promote simplified, standardised data structures to improve visibility and decision-making. 1. Ongoing Group Data Leadership (Post-Implementation) Following ERP go-live, this position will evolve into a permanent Group Data Lead / Data Officer role responsible for: • Cross-system data harmonisation across ERP, Industry 4.0, IoT, and digital manufacturing systems., • Establishing sustainable data governance and stewardship frameworks., • Maintaining a single source of truth across the organisation., • Driving simplification, optimisation, and continuous improvement of group-level reporting. Skills & Experience Essential • Proven experience in data leadership, data governance, or enterprise data management roles., • Strong understanding of data lifecycle management, cleansing, migration, and integration within ERP environments (Infor experience advantageous)., • Demonstrated ability to bridge business and technical teams., • Excellent stakeholder engagement, coordination, and influencing skills., • Highly organised and detail-oriented, able to manage multiple workstreams to tight deadlines., • Fluent professional English (written and verbal). Desirable • Experience supporting Infor ERP or other large-scale ERP transformations., • Experience building group-level data ownership and governance frameworks., • Familiarity with complex multi-site manufacturing or engineering environments. Personal Attributes • Pragmatic and delivery-focused with strong strategic capability., • Collaborative communicator who builds trust across functions., • Passionate about data quality, simplification, and operational excellence., • Comfortable operating within a high-visibility transformation programme. Why Join? This is a strategic, career-defining opportunity at the centre of a major digital transformation programme. You will not only drive successful data delivery for a large-scale ERP implementation but also shape and lead the long-term data governance and reporting framework — building the foundation for a truly data-driven organisation. If you are ready to lead enterprise-wide data transformation and make lasting impact, we would love to hear from you.

Behaviour and Intervention Officer – Derby Job Title: Behaviour and Intervention OfficerLocation: DerbysSalary: £100 - £110 per dayContract: Full-time | Long-Term to PermanentStart Date: Immediate Start Available You’re the positive influence. The steady mentor. The person who helps young people overcome barriers, build confidence, and engage positively with their education. We are working in partnership with a thriving Alternative Provision Secondary School in Derby City Centre, which is seeking a dedicated Behaviour and Intervention Officer to support Key Stage 3 students with Social, Emotional and Mental Health (SEMH) needs and behavioural challenges. This is a rewarding opportunity to make a lasting impact by delivering targeted interventions that promote positive behaviour, emotional wellbeing, and academic success. The Role: • Lead and coordinate intervention strategies within a designated Learning Hub for KS3 students, • Deliver structured 1:1 and small group interventions focused on behavioural, emotional, and social development, • Support students with SEMH needs and behavioural challenges in a nurturing and consistent manner, • Develop and manage behaviour and emotional support plans, monitoring progress and adapting interventions where required, • Work collaboratively with SENCOs, pastoral teams, and teaching staff to implement positive behaviour strategies across the school, • Build strong, trusting relationships that encourage student engagement, resilience, and personal growthWe’re looking for someone who:, • Has experience supporting young people with SEN, SEMH, or behavioural needs, particularly within Key Stage 3, • Demonstrates excellent behaviour management and de-escalation techniques, • Is confident, proactive, empathetic, and passionate about supporting vulnerable learners, • Has strong communication and relationship-building skills, • Holds a qualification in Education, Psychology, Behaviour Support, Youth Work, or a related field (desirable), • Is competent using ICT systems to track, record, and evaluate intervention outcomes, • Has a strong understanding of restorative practices and therapeutic approachesWhat you’ll get:, • Long-term opportunity with the potential for a permanent position, • Competitive daily rate of £100 - £110, depending on experience, • The opportunity to make a meaningful impact on students' lives and educational journeys, • Supportive leadership team and collaborative school environment, • Ongoing professional development and training opportunities, • Dedicated support from an experienced recruitment consultant throughout your placement You’re not just supporting behaviour—you’re helping young people develop the skills, confidence, and emotional resilience they need to succeed both in and out of the classroom. Apply Now: All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.For details of our privacy policy, please visit the Teaching Personnel website.

Business Development Officer\n\nLocation: Derby (Office Based)\nSalary: £27,000 per annum, rising to £30,000 upon successful completion of probation\nHours:\n\n Monday – Thursday: 8:30am – 5:00pm\n\n Friday: 8:30am – 4:00pm\n\nReporting To: Sales Director\n\nAbout Momentum Training\n\nMomentum Training is a growing recruitment and training provider delivering government-funded training, Skills Bootcamps, employability programmes, and commercial training across the Construction, Engineering, Warehousing, Logistics, Plant Operations, and Employability sectors.\n\nAs the business continues to grow, we are looking for an ambitious and motivated Business Development Officer to join our Derby office and play a key role in generating employer opportunities, supporting learner progressions, and contributing to the ongoing success of the business.\n\nRole Purpose\n\nThe Business Development Officer will be responsible for developing relationships with employers, identifying vacancies and progression opportunities, supporting learner recruitment, and contributing towards company growth targets.\n\nThis is a fast-paced, target-driven role with a strong focus on employer engagement, business development, learner progression, and relationship management. The role is predominantly office-based and will involve significant telephone activity, alongside occasional employer meetings and networking events.\n\nKey Responsibilities\n\nEmployer Engagement & Business Development\n\nGenerate new employer relationships through outbound business development activity.\n\nPromote Momentum's training, recruitment, and workforce development services.\n\nIdentify skills shortages and recruitment opportunities within local and national businesses.\n\nArrange meetings with employers to discuss training and recruitment solutions.\n\nDevelop and maintain a pipeline of employer contacts and opportunities.\n\nAttend networking events and employer engagement activities where required.\n\nLearner Progressions & Recruitment\n\nSource employment opportunities for learners completing training programmes.\n\nMatch learners to suitable vacancies and progression opportunities.\n\nSubmit learner CVs to employers and recruitment agencies.\n\nCoordinate interviews and gather employer feedback.\n\nSupport learners with applications and employability activities.\n\nCollect and record progression evidence in line with contractual requirements.\n\nSales & Relationship Management\n\nConduct daily B2B sales calls to employers.\n\nFollow up employer enquiries and opportunities.\n\nDevelop repeat business opportunities with existing employer contacts.\n\nSupport the achievement of monthly business development and progression targets.\n\nAdministration & Reporting\n\nMaintain accurate records on the PICS Management Information System and internal CRM systems.\n\nUpdate employer engagement trackers and vacancy records.\n\nRecord all activity, employer interactions, and outcomes accurately.\n\nProduce reports and updates as required by management.\n\nEnsure compliance with company policies and funding requirements.\n\nEssential Skills & Experience\n\nExcellent communication and interpersonal skills.\n\nConfident and professional telephone manner.\n\nAbility to build relationships with employers and stakeholders.\n\nStrong organisational and administrative skills.\n\nGood IT skills, including Microsoft Office.\n\nSelf-motivated with a proactive approach to work.\n\nAbility to work towards targets and deadlines.\n\nDesirable Experience\n\n Business development.\n\n Recruitment.\n\n Sales.\n\n Employability programmes.\n\n Training and education sector.\n\n Apprenticeships or Skills Bootcamps.\n\n CRM or PICS system experience.\n\nKey Performance Indicators (KPIs)\n\n Outbound employer engagement activity.\n\n Employer meetings and opportunities generated.\n\n New employer relationships established.\n\n Vacancies sourced.\n\n Learner progressions achieved.\n\n Progression evidence collected.\n\n CRM and reporting accuracy.\n\n Contribution towards business growth objectives.\n\nWhat Success Looks Like\n\nThe successful candidate will:\n\n Develop strong employer relationships across key sectors.\n\n Generate vacancies and progression opportunities for learners.\n\n Achieve agreed business development and progression targets.\n\n Maintain accurate and compliant records.\n\n Contribute positively to the continued growth of Momentum Training.\n\n Act as a professional ambassador for the business.\n\nWhat We Offer\n\n Starting salary of £27,000, rising to £30,000 upon successful completion of probation.\n\n Office-based role within a growing and ambitious organisation.\n\n Opportunity to contribute directly to business growth and learner success.\n\n Ongoing support, training, and development.\n\n Career progression opportunities as the business continues to expand

Branch Manager - Derby \n\nLocation: Derby Branch \nReports to: Chief Operating Officer \nSalary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) \nHours: Full-time, permanent \n\nThe Opportunity \n\nSF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Derby branch. \n\nThis is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. \n\nThis is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. \n\nThe role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. \n\nKey Responsibilities \nLeadership & Performance Management\n\nLead, motivate, and develop a team of Legal Advisors and Administrators.\nDrive a high-performance culture through coaching, accountability, and regular performance reviews.\nConduct one-to-one meetings, performance discussions, and structured development plans.\nManage underperformance effectively, implementing improvement plans where required.\nSupport recruitment, onboarding, and ongoing development of team members.\nCommercial & Operational Performance\n\nTake ownership of branch revenue, productivity, profitability, and key performance indicators.\nMonitor performance data and implement actions to improve branch results.\nDrive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance.\nIdentify opportunities to increase local market presence, client engagement, and referral activity.\nEnsure the branch consistently delivers against operational and commercial objectives.\nClient Experience & Quality\n\nEnsure clients receive a professional, compliant, and high-quality service throughout their journey.\nMaintain oversight of branch workflows and operational processes.\nDrive a right-first-time culture focused on quality, efficiency, and client satisfaction.\nRespond appropriately to escalated client concerns and feedback.\nCompliance & Governance\n\nEnsure all branch activities are delivered in line with regulatory requirements and internal standards.\nMaintain strong controls around compliance, data protection, and quality assurance.\nSupport audit readiness and continuous improvement initiatives.\nCommunity Presence\n\nAct as an ambassador for the branch within the local community.\nSupport local networking, referral-building, and community engagement activities.\nHelp strengthen the branch's profile and reputation within the Derby area.\nCandidate Profile \n\nWe are seeking an experienced people leader who can demonstrate: \n\nCurrent team management responsibility.\n\nSuccess leading teams in a target-driven or performance-focused environment.\nStrong coaching, leadership, and performance management skills.\nExperience driving operational improvement through data and observation.\nCommercial awareness and the ability to influence branch profitability and growth.\nA hands-on leadership style with a strong branch presence.\nExcellent communication, organisation, and stakeholder management skills.\n\nLegal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. \n\nReward & Benefits \n£45,000 basic salary. \nPerformance bonus (£50,000-£52,000 OTE). \nStatutory benefits. \nProfessional development and career progression opportunities. \nThe opportunity to join a growing legal services organisation with ambitious plans for future growth.\n\nLocation & Working Pattern \n\nThis role is based primarily at the Derby branch. \n\nDaily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. \n\nInterested? \n\nIf you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. \n\nPlease apply today with your CV and a brief overview of your current role and management experience. \n\nFor a confidential discussion about the opportunity, you can also contact me directly at (url removed). \n\nWe are reviewing applications as they are received and will be moving quickly for suitable candidates

Business Development Manager \nPrivate Client / Wills & Probate Sector \nSalary Negotiable + Bonus Scheme \n\nSF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. \n\nThis is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. \n\nReporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. \n\nThe Opportunity \n\nThe Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. \n\nThis is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. \n\nKey Responsibilities\n\nChannel Strategy & Partnerships\nExecute and refine the firm's introducer partnership strategy\nIdentify high-value referral channels and prioritise growth opportunities\nOriginate, negotiate and onboard new introducer partnerships\nEnsure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks\nRelationship Management\nDevelop strong long-term relationships with existing introducer partners\nConduct regular account reviews and pipeline meetings\nCreate feedback loops around lead quality, conversion performance and client outcomes\nMaintain accurate CRM records and reporting standards\nBrand Development & Market Engagement\nDeliver education-led business development initiatives including CPD sessions, webinars and technical updates\nRepresent the business at industry events, networking forums and professional panels\nSupport wider brand visibility within the private client and estate planning market\nCommercial Performance\nWork closely with internal commercial and operational teams to track:\nlead generation performance\nconversion rates\ncost per acquisition\nlifetime value by introducer segment\nContinuously optimise channel performance and resource allocation\nAbout You \n\nWe are keen to speak with candidates who have: \n\nProven experience in partnership development, business development or introducer relationship management\nStrong commercial acumen with the ability to drive measurable revenue growth\nExperience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors\nExcellent stakeholder management and presentation skills\nA consultative, relationship-led approach to business development\nStrong organisational skills with experience managing pipelines and CRM systems\nPackage\n\nSalary: Negotiable\nBonus / OTE: 30-60% of base salary\nQuarterly performance accelerators\nHybrid working flexibility\nSignificant progression opportunity within a scaling business\nApply for a confidential discussion regarding this opportunity, please contact SF Partners directly

Learner Support Officer\n\nLocation: Office Based\nSalary: £27000\nHours: Full Time\n\nWorking Hours:\n\n Monday to Thursday: 8:30am – 5:00pm\n\n Friday: 8:30am – 4:00pm\n\nReporting To: Sales Director\n\nAbout Momentum Training\n\nMomentum Training is a leading recruitment and training provider delivering government-funded training, employability programmes, Skills Bootcamps, and vocational qualifications across multiple sectors including Construction, Engineering, Warehousing, Logistics, and Plant Operations.\n\nAs our business continues to grow, we are looking for a motivated and enthusiastic Learner Support Officer to join our team and help support learners into employment, apprenticeships, and further training opportunities.\n\nRole Purpose\n\nThe Learner Support Officer plays a vital role in supporting learners throughout their journey with Momentum Training. The role is heavily focused on learner engagement, telephone contact, progression support, and administration.\n\nYou will be responsible for maintaining regular communication with learners, promoting vacancies sourced by our Business Development Team, collecting progression evidence, and ensuring learner records are accurately maintained within our PICS management system.\n\nThis is an ideal role for someone who enjoys speaking to people, building relationships, and making a genuine difference by helping individuals progress into employment.\n\nKey Responsibilities\n\nLearner Support & Engagement\n\nConduct daily learner support and welfare calls.\n\nMaintain regular contact with learners before, during, and after training.\n\nProvide advice and guidance relating to employment and progression opportunities.\n\nSupport learners with job searches, applications, and interview preparation.\n\nEncourage learner engagement and progression into positive destinations.\n\nSignpost learners to additional support services where appropriate.\n\nProgression & Employment Outcomes\n\nPromote live vacancies supplied by the Business Development Team.\n\nMatch learners to suitable employment opportunities.\n\nSupport learners through the recruitment process.\n\nContact employers and learners to confirm employment outcomes.\n\nCollect progression evidence in line with contract requirements.\n\nMaintain progression trackers and outcome records.\n\nAdministration & Data Management\n\nUpdate learner records accurately on the PICS Management Information System.\n\nRecord all learner interactions, outcomes, and actions.\n\nSupport learner enrolment administration where required.\n\nMaintain accurate electronic filing and records.\n\nAssist with compliance checks and audit preparation.\n\nEnsure all data is handled in accordance with GDPR requirements.\n\nTeam Support\n\nWork closely with the Sales Director, Business Development Team, and Delivery Teams.\n\nSupport the achievement of progression and performance targets.\n\nAttend team meetings and contribute to business objectives.\n\nAssist with employer engagement activities and recruitment events when required.\n\nEssential Skills & Qualities\n\n Excellent telephone and communication skills.\n\n Confident speaking with learners, employers, and stakeholders.\n\n Good organisational and administrative skills.\n\n Ability to work in a fast-paced environment.\n\n Strong attention to detail.\n\n Good IT skills including Microsoft Office.\n\n Positive, professional, and approachable manner.\n\n Ability to work as part of a team.\n\nDesirable Experience\n\n Experience in customer service, recruitment, sales, employability, training, or education.\n\n Experience using CRM or learner management systems.\n\n Understanding of employment and training programmes.\n\n Experience working towards targets or KPIs.\n\nWhat Success Looks Like\n\nThe successful candidate will:\n\n Maintain excellent learner engagement levels.\n\n Support learners into employment and further training.\n\n Collect progression evidence promptly and accurately.\n\n Keep learner records up to date and compliant.\n\n Build positive relationships with learners and employers.\n\n Contribute towards Momentum's progression and performance targets.\n\nThis is an excellent opportunity for someone looking to start or develop a career within the training, employability, and recruitment sector while making a real difference to people's lives and career prospects

Step into a rewarding opportunity as an Asset Data Officer with a forward-thinking local authority in the East Midlands. Offering hybrid working, a supportive team environment and the chance to influence long-term investment planning, this is an excellent opportunity for someone looking to make a real impact within social housing asset services.\nYou’ll play a key role in shaping capital investment programmes through effective use of stock condition, compliance and property data, while supporting building safety and regulatory requirements. This is a varied and influential position where your reporting and technical expertise will help drive informed business decisions and improve resident outcomes.\nYou’ll be joining a collaborative and motivated team that values high-quality service delivery, innovation and professional development. With a mix of home and office working, this opportunity offers flexibility alongside the chance to work on meaningful projects across housing investment and compliance.\nI’d love to hear from anyone with experience as an Asset Data Officer, Asset Services Officer, Project Coordination Officer or similar within social housing, property or housing investment environments, who is ready to hit the ground running in a busy, rewarding role.\nIn this role, you will:\n• Interpret and maintain stock condition data within Lifespan to support investment planning\n• Combine insights from MRI Repairs, compliance and wider data sets to inform capital programme decisions\n• Produce high-quality reporting to meet Tenant Satisfaction Measures (TSMs) and regulatory standards\n• Track and assess compliance against Decent Homes, building safety and housing legislation\n• Generate detailed reports using MRI and Lifespan systems, including analysis for disrepair cases\n• Act as a key technical point of contact, providing guidance and insight to senior stakeholders\n• Oversee and support a junior team member, helping to develop capability within the service area\n• Ensure data accuracy and reporting integrity to support strategic decision-making\nI’d love to speak to anyone who has:\n• Experience within housing investment or capital programme delivery\n• Social housing or regulated sector background\n• Knowledge of building safety, Decent Homes and property compliance\n• Experience using MRI and Lifespan systems\n• Strong reporting and Advanced Excel skills\n• Experience working with stock condition and compliance data\n• Good communication and stakeholder engagement skills\n• A positive attitude and strong attention to detail\nIf this Asset Data Officer role is of interest, please apply directly or contact Charlotte Sutton at (url removed)

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Chief Commercial Officer Location: Derby / Derbyshire (Hybrid Working) Up to £80,000 Basic + £30,000 OTE + Executive Benefits The Opportunity We are a well-established British luxury manufacturing business with a strong heritage of craftsmanship, quality, and product excellence. Operating within a vertically integrated, product-led model, we are entering an important phase of commercial transformation and growth. The business is focused on strengthening profitable growth, modernising its omnichannel capability, improving customer engagement, and creating stronger alignment between commercial performance and operational execution. We are seeking an exceptional Chief Commercial Officer to lead this transformation. This is not a traditional sales leadership role. We are looking for a commercially ambitious, highly engaged leader who can unite all revenue-generating and customer-facing functions behind a clear strategy for growth, performance, and execution. The successful candidate will take ownership of all areas connected to revenue, customer experience, trading performance, and brand growth across retail, digital, wholesale, international markets, marketing, and customer engagement. This role requires someone who combines strategic capability with operational intensity a leader who can define direction, inspire teams, challenge underperformance, remove blockers,...

About The Role Dementia is the UKs biggest killer, andnearly onemillion people are living with it today. Behind every number is a person, a family, and a need for better support,careand hope. What would it take to turn an idea into something that improves lives at scale? And how do we make sure good innovations do not get stuck, but reach the people who need them? At Alzheimers Society, innovation is how we turn ideas into real world change. Weidentify,supportand invest in solutions that improve diagnosis, care, access to treatment and help prevent crisis. Our Innovation Programme has supported more than 60 innovations,reachingover 1.5 million people and helping partners secure millions in further funding. We are looking for an Innovation Officer (Portfolio) to help grow and strengthen this impact. You will sit within our Innovation Team in the Research and Influencing Directorate, supporting performance, relationships and learning across our investment portfolio. This role is about helpinggood ideasgofurther andmaking sure they deliver real benefit for people affected by dementia. What does it look like when innovation truly works in the real world? Whatyoulldo You willmanage relationships with our innovation portfoliopartners,monitoringprogress,impactand reach,seekingopportunities forwiderimplementation and scaleofinnovations,howcan we drive opportunities for wider adoption andgrowth of innovations? You will help us understand the impact of our innovation portfolio by turning project data into clear, useful insight through dashboards and analysis..Howdoweframedatatofocus on outcomes andemphasisereal worldchange? You willtrackthereturnon investment ofinnovationswithin the portfolio,monitoringquarterly salesandannualreturnsto understandwhetherinnovations are delivering the expectedimpact and sustainability. How do we balance impact,growthand financial return? You will help with operational delivery, including due diligence, contracting, and invoicing. How do we keep the behind the scenes work steady so innovation can move forward? You will also help share thework of ourteam andinnovators wesupport throughevents, communications, and engagement. How do we make impact feel real andsupport innovations to beaccessible to others? You will support learning and evaluation to understand what works and why. How do we make space for learning, not just delivery? Key responsibilities include: • Manage portfolio partner relationships through regular engagement, meetings, and stakeholder support, • Develop andmaintainimpact metricsand dashboards to track portfolio performance, returns, and impact, • Monitor financial performanceincluding sales, returns, and quarterly partner reporting, • Review and analyse partner reportstoidentifyprogress, risks, and key themes across the portfolio, • Support income-generation opportunitiesbyidentifyingroutes for testing, implementation, and scaling, • Monitor compliance requirementsincluding contractual obligations and brand-licensing agreements, • Lead evaluation activityby designing, commissioning, and monitoring evaluations with partners, • Prepare and coordinatepartnerrepresentationandinvolvementin meetings and events, • Support operational processessuch as invoicing, due diligence, contracting, and onboarding of new partners, • Collaborate across teamsand contribute to continuous improvement of portfolio management and reportingAbout you You care about work that makes a difference. You are curious, open to learning, and comfortable working across information,peopleand processes. You might come from innovation,partnerships, health,charityor the public sector. Or somewhere completely different. We do not expect you to know everything on day one. We care more about how you think and how you work with others. If you meet some of the criteria but not all, we would still really like to hear from you. • You are interested in understanding what is working and what is not, and why, • You enjoy working with others to keep things moving, • You can manage multiple pieces of work and notice what matters most, • You communicate clearly, even when information is complex or changing, • You find practical ways forward when things are not straightforward We are building innovation thattransforms lives. This role helps make sure that happens. Interviews for are provisionally scheduled to take place on the 14th July via MS Teams About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society. JBRP1_UKTJ

Jackson Civil Engineering is dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people enjoy working on some of the most exciting and varied projects. We want our people to succeed both in work and life, and to support this we promote a healthy, productive, and flexible working environment that respects worklife balance. We are now recruiting for a Public Liaison Officer to work in our Northern Region. Due to the job role, there may be a need to work occasional evenings. Previous experience in a similar public or stakeholder interface role is desirable. The main purpose of this role is to manage communications with clients, stakeholders and the general public, using all forms of media and communication to build, maintain and manage the reputation of the business. This role will be based around the Nottingham area with a mixture of office/ Site and home working. Main Duties: • Dealing with Stakeholders and advising them of upcoming works, • Stakeholder Management, • Developing a customer complaints process and dealing with complaints in a timely manner, • Monitoring complaint data to identify trends and logging complaints on a monthly basis, • Communication with internal and external clients, PR and JCE senior management, • Attend and contribute to regular process meetings with the project team, • Compilation of monthly reports, • Organisation of regular public exhibitions, • Organising and undertaking newsletters and press releases, • Going on site visits and taking site photos, • Having involvement of insurance claims, • Investigate and possibly implement social media sources as a method of communication with the public affected by the scheme, • Involvement with partnering workshops, • Liaison with local schools including arranging presentations and events, • Preparing for and assisting in the hosting of Considerate Contractors scheme audits, • Development of social value initiatives Are you the person we are looking for? We are seeking a confident communicator with excellent public-facing skills, strong organisational ability, and creativity. You should be able to work well under pressure, manage multiple tasks, and demonstrate excellent time management. Prior experience in stakeholder and public engagement is essential. Proficiency in Word, Excel, Outlook, and PowerPoint is required. Due to the nature of this role a full UK driving licence is required as it involves travelling to various local sites / project catchment areas. Excellent benefits package and personal development opportunities: We dont just offer a great place to work with a supportive, family atmosphere. We also offer: • Life assurance cover (4x annual salary), • Company pension scheme (we match up to 8%), • Company car, • The great escape leave off 2 early every Friday, • 25 days holiday (pro rata) plus bank holidays (with an option of buying more holiday), • Extensive training programmes, • Employee Assistance Programme, • Employee benefits platform, • Free on-site parking, • Company social calendar, • Regular fun days and a broad range of charity events, • A supportive business that genuinely wants to help you progress in your career. We are committed to providing equal opportunities for all staff and welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, or marriage and civil partnership status. We place great importance on inclusive recruitment and will do everything we can to support applicants who may require reasonable adjustments during the recruitment process. Please let us know if you need any additional assistance or adjustments. Due to the high volume of applications we receive, we are not always able to respond to unsuccessful candidates individually. If you have not heard from us within two weeks of submitting your application, please assume that on this occasion your application has not been successful. JBRP1_UKTJ

Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. We have developed a blended learning and support programme involving in-person, remote and self learning. You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. ~ Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! Laptop provided on your first day ~ Life and private medical insurance ~ Enhanced parental leave and family care days ~25 days holidays per year with the option to buy up to 5 more ~ Excellent training in our open plan offices for your first 12 weeks ~ Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). ~ Advanced career progression ~ Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. Capital One Financial is made up of several different entities. At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireQA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottinghamoffices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Make your application after reading the following skill and qualification requirements for this position. Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireQA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottinghamoffices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Make your application after reading the following skill and qualification requirements for this position. Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

The Community Engagement Officer will manage community relationships, promote services, and engage with stakeholders to raise awareness and ensure quality care.

Manage and lead a team to deliver community engagement services for gambling harm reduction across the North East and Yorkshire & Humber, building stakeholder relationships and overseeing campaigns.

At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position.In this role, you will be responsible for managing the full lifecycle of IT projectsensuring delivery on time, within budget, and to a high-quality standard.You will work cl

Spot new opportunities through client engagement and industry awareness.

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Our advisors and officers provide technical or professional expertise and advice to internal and external customers. Our Income Officers provide a comprehensive and customer focused income management service which offers tenants value for money and efficiency in the management of their re.

Role: Communications Officer Sector: Public Sector Permanent Location: Northumberland Salary: up to £33786 per annum Sellick Partnership is currently recruiting for an experienced Communications Officer to join our client based in Northumberland. The Communications Officer will support th

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Front of House Receptionist & School Administrator - Brent Location: Brent, North West London Salary: £110-£130 per day (PAYE, dependent on experience) Contract: Full-time, Long-term Start Date: ASAP About SANZA Teaching Agency SANZA Teaching Agency are a specialist education recru

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As an IFS Project Manager, you will be responsible for leading full lifecycle IFS implementation projects across Manufacturing and Food & Beverage clients, ensuring successful delivery across timelines, budgets, governance, and stakeholder engagement.

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.The hospital has more than 16 acres of landscaped grounds and overlooks the Bristol Channel.This beachside location, just outside Weston-s

Once youre part of the team, youre part of the Leonardo community of over 55 hotels across the UK & Ireland!.As a Night Receptionist youll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you.Working as part of a vibrant team, youll be an ambassador for

We are currently recruiting for a.Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment.Permanent, full-time contract (40hrs per week).You will be res

Ark Victoria Academy is seeking an experienced Receptionist to join our friendly and diverse Operational team.You will be the front-facing representative of the Academy, dealing with visitors, pupils, staff and other stakeholder groups.You will join the team of student administrators and will receiv

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We are currently recruiting for a Night Receptionist to join our Truly Talented team.Reporting to the Night Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment.Permanent, full-time contra

Due to increased service demand, the council is seeking an experienced Private Sector Housing Officer to join the team on an interim basis. Role Overview We are recruiting a Private Sector Housing Officer for an initial 6-month contract, starting ASAP.

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Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care.Join us in our mission to improve health and improve lives.Receptionist and Facilities Management Coordinator.Reception a

Private Sector Housing Officer Sussex Local Authority £50-£55 per hour Initial 6-Month Contract Hybrid Working Are you an experienced Private Sector Housing Officer looking for your next interim contract within Local Government? A Sussex-based Local Authority is seeking an experien

Location: Northumberland Pay Rate: £100 - £110 per day Contract: Part-Time (3 Days per Week) Start Date: September 2026 Duration: Maternity Cover PK Education are currently recruiting for an experienced School Receptionist to work within a welcoming and supportive secondary school in No

Operational Support Officers required to support statutory services in Adult Social Care, including processing of social care and safeguarding referrals, supporting safeguarding/legal meetings, boards and panels, minute-taking, finance-related support and reception support.

Planning Officer £35-40 p/h (DOE) 3-month contract (rolling) Job ID - 66144 My client is looking for an experienced Planning Officer to join their Development Management team on an interim basis. Role Specific · Experience working within a Local Authority Development Management t

Project Manager (BEMS) Hybrid role with travel to customer sites across the region, you can be based in or around the following areas: Manchester, Liverpool, Leeds, Sheffield, Stoke-on-Trent, Cheshire, Blackpool Competitive Salary Dependant on Experience + Company Car / Car Allowance + Annual Bonu

Ready to step into a senior Housing Options role and make an impact? A Hertfordshire local authority is seeking an experienced Senior Housing Options Officer to join their team on an interim basis. You will be responsible for managing complex homelessness cases, supporting junior officers, and ensu

Tenancy Sustainment and Floating Support Officer - Homelessness (22. The Tenancy Sustainment and Floating Support Officer will deliver high-quality, person-centred support to individuals who are vulnerable and/or have complex needs across the Cheshire East borough.

Transformation Project Manager - Digital - 12m FTC.Location: Burton-on-Trent (Hybrid Working).We are seeking an experienced Transformation Project Manager to deliver key strategic initiatives that drive operational efficiency and business growth.In this role, you will work across multiple department

If you’ve also worked in the following roles, we’d also like to hear from you: Homelessness Support Officer, Tenancy Support Worker, Supported Housing Officer, Community Support Worker, Recovery Support Worker, Wellbeing Support Officer. As the Support and Wellbeing Officer you will deliver supp

Tenancy Sustainment and Floating Support Officer (Homelessness). The Tenancy Sustainment and Floating Support Officer will deliver high-quality, person-centred support to individuals who are vulnerable and/or have complex needs across the Cheshire East borough.

Travel Allowance + Stay Away Included + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Technical Progression + 'Immediate Start'.Take on the role of a Mechanical Project Manager role with a rapidly growing main contractor in the thriving mission-critical constructio

Electrical Project Manager – Residential Projects North London & Buckinghamshire £65k – £75k + Package Start Date: End of July / Early August Avolon M&E are recruiting an Electrical Project Manager for two newly secured residential developments based in Barnet and Watford.F