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White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do • Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business., • Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions., • Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture., • Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment, • Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business, • Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: • Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively, • Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs, • Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases, • A balance of self-reflection and bias for action, • Strong ownership and excellent communication, • A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: • A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space., • A learning environment with access to many excellent resources including online technical courses and in-person leadership training, • A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) • Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business, • Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you’ll do * You’ll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life * Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals * Collaborate with product managers and designers on the overall product roadmap for a key business goal * Provide sound stewardship of the platform and capabilities created and owned by your teams * Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices * Play a lead role in the development of your teams culture, their vision and how they achieve it * Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we’re looking for * You’ll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals * You’re comfortable in reaching technical trade-offs between short-term team and long-term business needs * You’re passionate about recruiting and developing great engineering talent * You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you’ll get to learn (any previous experience would be advantageous) * An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings * Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One’s mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you’ll do * You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome * You will take end-to-end responsibility for technical design, implementation, and operational considerations * Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes * You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community * You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide * Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) * You’ll work to achieve the goals and vision shared by Product Management and your Tribe Leadership * Innovate within your team, initiative area and contribute within your technical domain What we’re looking for * Proven experience in technical leadership, including leading a team or cross-functional squad * Proven experience working in both backend services and mobile technologies * Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST * Experience with AWS and strong understanding of cloud-based development * Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale * You’re able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste * Proven experience ability to deliver high quality applications at scale * An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation * We’re continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve * We love continuous learning and that’s why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do * Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment * Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals * Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time * Drive for effective delivery with pace and precision across the different outcome teams * Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains * Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. * Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes * Stay up to date with the latest relevant changes in regulation and enterprise process * Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices * Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices * Support the career growth and development of the team What we’re looking for * You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance * You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. * You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business * You’re passionate about recruiting and developing great engineering talent * You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. * You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) * You’ll be aware of the latest native developments within AWS and have real world experience * You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice * You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance * You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs * Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry * Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do * Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. * Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. * Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. * Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment * Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business * Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: * Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively * Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs * Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases * A balance of self-reflection and bias for action * Strong ownership and excellent communication * A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: * A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. * A learning environment with access to many excellent resources including online technical courses and in-person leadership training * A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) * Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business * Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry * Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017.Key Responsibilities • Procure private sector properties for use as temporary accommodation and council-managed housing, • Develop and maintain strong relationships with landlords, letting agents, and property providers, • Negotiate lease agreements and financial terms to secure cost-effective accommodation, • Identify suitable properties in line with housing demand, location needs, and affordability criteria, • Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS), • Work collaboratively with Housing Options and Homelessness teams to meet placement demand, • Monitor property performance, occupancy levels, and value for money, • Support initiatives to reduce the use of B&B and nightly paid accommodation, • Maintain accurate records and ensure compliance with internal policies and proceduresAbout You, • Experience in housing, property procurement, lettings, or landlord engagement, • Strong negotiation and influencing skills with a commercial mindset, • Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017, • Knowledge of property standards and compliance requirements, • Ability to build and manage relationships with a range of stakeholders, • Strong organisational skills with the ability to manage multiple priorities, • Proficient in IT systems and maintaining accurate records, • A proactive, target-driven approach to increasing housing supplyIf you have the relevant skills then please apply today!

Immediate start available for someone with marketing or events management experience. The Student Marketing and Communications team are responsible for ensuring high-quality and impactful marketing activity delivered to prospective student to support the achievement of the university’s student recruitment targets. The Events Marketing Officer will be responsible for the effective delivery of university events, working within the Events team to ensure outstanding event experiences for prospective students and stakeholders. The role will play a critical role in planning and delivering events, ensuring all stakeholders are informed and have the necessary information and support to participate. The role will ensure the events enhance student engagement and continuously seek to improve student and stakeholder experience. Travel may be required in the course of undertaking the duties of the role. Key responsibilities: • Assist in the delivery of university events including open days/evenings, online events, virtual tours, fairs and presentations globally., • Effective and timely communication with prospective students and stakeholders to ensure they have the necessary information and updates to participate in events., • Create event collateral, signage, merchandise and other event assets as required, working with external suppliers as necessary., • Undertake administrative tasks for events such as booking internal services, risk assessments, briefing staff and ambassadors, preparing event signage and setup., • Liaise with suppliers to ensure materials and services are delivered on time and to budget, resolving any issues and providing insights to Events Manager and Head of Events on the service provided by suppliers., • Ensure the provision of high-quality materials and services at events to add value and enhance student experience., • Gather feedback and create evaluation reports to analyse event performance, generating ideas to improve future offerings, • Represent the university at events, promoting its values and mission, • Responding to event enquiries from prospective students and stakeholders., • Educated to degree level, and/or demonstrable marketing or events management experience; preferably in Higher Education, • Strong interpersonal skills and demonstrable ability to form and maintain excellent relationships with stakeholders at all levels., • Excellent organisation and time management skills with the ability to multitask and prioritise., • Ability to work independently in a fast-changing environment and meet challenging deadlines., • Excellent IT skills, • Strong written and verbal communication, • Able to work on own initiative, able to identify and resolve issues promptly and/or escalating where required., • Desirable - Experience using project management or workflow tools to plan, track and deliver tasks, such as Asana, ClickUp, Trello or similar., • Desirable - Proficient in digital content creation, with experience using tools such as video editing software (Premiere Pro), and InDesign to produce clear, well-designed content and materials.

School Attendance OfficerFull-time | From £16 per hour | Dartford Academics are currently recruiting for a committed Attendance Officer to join a welcoming secondary school in Dartford on a full-time basis. This is a fantastic opportunity for an experienced Attendance Officer to make a real difference in a supportive school environment. As an Attendance Officer, you will take responsibility for promoting excellent attendance and punctuality across the school. The successful Attendance Officer will work closely with students, parents, and staff to monitor attendance, follow up on absences, and support initiatives that improve engagement in education. This role would suit a proactive Attendance Officer who is confident managing data and building positive relationships. Key Responsibilities • Monitor and maintain accurate daily attendance and punctuality records, • Contact parents and carers regarding unexplained absences, • Work alongside teaching staff and external agencies to support students, • Produce detailed attendance reports and ensure systems are up to date, • Previous experience as an Attendance Officer or within a school setting, • Arbor training or experience using school systems such as Arbor, SIMS, or similar, • Strong communication and organisational skills, • Friendly and supportive school environment, • Opportunity to have a direct impact on student attendance and achievement

Tempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced Youth Engagement Officer to join their team based in London JOB DETAILS PAY RATE: £25- £28 per hour WORK TYPE: Temporary WORK PATTERN: Full Time LOCATION: London JOB SUMMARYlooking for a committed and experienced Shared Lives Officer to support the delivery of a high-quality Shared Lives service for adults with learning disabilities and other vulnerable people requiring care and support. This is a rewarding opportunity to make a meaningful difference by recruiting, assessing, supporting and monitoring Shared Lives carers, while ensuring safe, person-centred placements that promote independence, dignity and quality of life. JOB DESCRIPTION The duties and responsibilities of the role will include: • Assess, recruit and vet Shared Lives carers in line with Council procedures, quality standards and CQC requirements., • Prepare reports for Approval Panels and regulatory bodies., • Support the matching, introduction and placement of clients with suitable carers., • Monitor placements regularly to ensure standards of care, accommodation and safeguarding are maintained., • Review and update carers’ agreements, guidance and support plans., • Support carers to maintain accurate records, including medication and financial documentation., • Arrange respite care within the scheme and externally where required. THE SUCCESSFUL CANDIDATE The successful candidate will have the following skills and competencies:, • Experience working with adults with learning disabilities and/or vulnerable adults., • Experience assessing and supporting carers, placements or care services., • Strong knowledge of safeguarding, care standards and person-centred practice., • Excellent communication and relationship-building skills., • The ability to work flexibly, solve problems and manage competing priorities., • Strong report writing, administrative and IT skills., • A commitment to equality, inclusion and delivering high-quality services. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. HOW TO APPLY Hit the APPLY button or contact Ellie Hibbard at Tempting Recruitment NOW on .

Learning Support Officer (LSO) - Year 2 & ReceptionHammersmith & Fulham, W12 (commutable from Shepherd's Bush, Hammersmith, Acton, Chiswick, Kensington)£110-£120 per dayStart Date: ASAPContract: Full-time, long-term temporaryLong Term Futures is seeking a patient, adaptable and experienced Learning Support Officer (LSO) to support pupils in Year 2 and Reception with complex Special Educational Needs in a well-regarded Hammersmith & Fulham primary school.This is a hybrid role, combining dedicated 1:1 support for pupils with high needs alongside general classroom support. The school is looking for someone confident working across EYFS and KS1, who can provide structure, consistency and a calm, nurturing presence throughout the day.About the RoleWorking closely with class teachers, the SENCo and wider support staff, your responsibilities will include: • Providing 1:1 support for pupils with complex SEN needs, • Supporting pupils across Reception and Year 2, • Assisting with communication, engagement and emotional regulation, • Using visual supports, structured routines and sensory strategies, • Supporting learning within the classroom and adapting tasks where required, • Acting as a class LSO, supporting the wider classroom environment, • Building strong, trusting relationships with pupils and staff, • Experience supporting pupils with complex SEN (essential), • Comfortable working both 1:1 and as part of a classroom team, • Understanding of ASD, communication needs and sensory strategies, • Calm, patient and resilient approach, • Strong teamwork and communication skills, • Long-term placements offering stability and meaningful impact, • Weekly pay via our streamlined digital system, • Free CPD including SEN, Autism and Behaviour Support

Do you enjoy supporting academic programmes and building strong relationships with international partners? Are you confident managing admissions processes while ensuring a high-quality student experience? Signature Recruitment are pleased to be supporting a London-based higher education institution to recruit a Programme Officer on a temporary basis. This role is based in London, working 35 hours per week, with a hybrid pattern of two days onsite and three working from home. Offering £19.02 per hour plus holiday pay, this temporary role will run from for 3 months and as you will support the delivery of a Summer School, you will be required to work a Saturday shift in July. You will be joining a collaborative and supportive environment where attention to detail and clear communication are highly valued. This role offers the opportunity to work closely with academic staff, partner institutions, and students, contributing to a smooth and effective programme experience. You will gain exposure to a wide range of processes within higher education, with opportunities to develop your skills in systems, coordination, and stakeholder engagement. Programme Officer - Key Responsibilities: • Support the coordination of international partnerships and academic programmes, • Manage and oversee admissions processes and related enquiries, • Maintain accurate student and programme records using systems such as SITS, • Assist with planning and delivery of academic programmes, including Summer School, • Provide on-site operational support during key programme activities, • Support administrative processes including marksheet checks and system updatesProgramme Officer - Key Skills:, • Experience working within higher education administration, • Strong written and interpersonal communication skills, • High level of attention to detail and organisational ability While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities. While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities. Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensures all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation. SIG-T10748

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

I am currently working with a secondary school in the East London area who are seeking a Careers Officer for a fixed-term role. The school is looking for a candidate with relevant experience in careers education or youth guidance; however, applications from individuals with transferable skills and experience working with young people will also be considered. Careers Officer East London (Newham) Location: Newham, East London Position: Careers Officer (Aspirations & Achievements) Start date: 20/05/2027 Contract type: Fixed Term Full time/part time: Full time (term time only) Minimum rate of pay: Competitive (depending on experience) About the School: This large secondary school places a strong emphasis on aspiration, equality, and student progress. The school has been rated Good by Ofsted. About the Role: As an Aspirations and Achievements Officer, you will work with students across Years 7 to 11, supporting their future pathways through careers guidance, structured activities, and external engagement. The role involves organising events, coordinating with employers and providers, and helping students make informed decisions about their post-16 options. Experience, Training & Qualifications: Experience in careers education, youth guidance, or a related field Strong organisational and communication skills Experience working with secondary-aged students Ability to deliver engaging careers guidance and aspiration activities Experience coordinating employer and provider engagement Understanding of post-16 pathways and transition planning A proactive and supportive approach to student development If you would like me to put you forward for this role, please contact me directly at with your CV, or you can call me on . Please note that only shortlisted candidates will be contacted, and unfortunately feedback cannot be provided.

Morgan Hunt have partnered with a market leading Further Education College in East London who are looking to recruit an Apprenticeship Employer Engagement Officer. This is a full time permanent role paying up to £31,000. The role will be based at their campus 5 days per week. The primary function of this role will be to promote the colleges Apprenticeship courses and develop relationships with employers.The Apprenticeship Employer Engagement Officer will be responsible for: • engaging with employers to promote the colleges Apprenticeships and additional courses, • source work experience opportunities, • developing new and existing relationships with employers, • collaborating with Tutors to develop an understanding of each learners career inspirations, • previous experience in working engaging with employers selling Apprenticeships, • experience of developing and nurturing relationships with clients, • knowledge of employment and education programmes Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Senior Security Engineer, reporting to the IT Security Officer, you will work as part of a 3-person IT Security team. As the Senior Security Engineer, you should have at least 5 years security team leadership and project management. You will implement and maintain robust security systems and protocols across the IT infrastructure. You will conduct risk assessments and vulnerability scans, mitigate vulnerabilities identified in penetration testing, and implement preventative measures to protect against cyber threats. You will monitor the security infrastructure and detect and respond to potential threats. You will mentor and develop the IT security engineer and collaborate with the IT team to ensure compliance with security standards and best practices; you will essentially be a key technical leader in safeguarding sensitive data and systems. Key Responsibilities/Duties Manage the Secure Web Gateway Manage the Email Security Gateway Carry out vulnerability scans, identify risks, and remediation. Manage the perimeter and VPN firewalls. Manage MFA and SSO. Manage MDM\MAM and Conditional Access Manage security certificates and keys. Deliver Cyber Security Awareness Training Remediate vulnerabilities and weaknesses identified during penetration testing.Experience - EssentialThe successful candidate will have a good working knowledge and experience in managing the majority of the following technology stack CrowdStrike EDR Mimecast Mail Security Gateway Duo Okta Rapid7 IVM, Tenable IO or Nessus Palo Alto Firewalls and Panorama InTune and Conditional Access Entra ID, Purview, Defender, Active Directory, DNS, GPOExperience - DesiredExperience using the following technology stack would be advantageous; understanding the principles is required. Cisco Secure Access Cisco Umbrella Cisco ASA Digicert Certificates and Microsoft Certificate Services Ivanti patching Kali Linux (NMAP, Metasploit, BurpSuite, John etc) Microsoft Purview Candidate Profile Desired Education: CISM, CISSP, OSCP or other penetration testing qualifications. Industry: Financial services, SOC, Pentesting is desirable* Personal Skills: Excellent inter-personal, written and verbal communication skills The ability to handle multiple priorities, tasks and projects simultaneously Clear and precise verbal and written communication Ability to deliver presentations to staff Cross functional influence, engagement and collaboration skills Location and Hours The position is usually based in our London Head Office, which is currently located in High Holborn. Hours: The team works on a shift pattern to ensure cover from : (0730 to 1630 (2 days working from home), and 0830 to 1730 (3 days working in the office))* There will be periods of the weekend and out-of-hours work.

A Reputable Housing Provider is seeking an experienced and highly organised Cabinet Support Officer (fully site based) to provide professional policy and administrative support to Cabinet Members and senior leadership. This role is critical in supporting Cabinet Members to effectively deliver their portfolio responsibilities and organisational priorities. The successful candidate will work collaboratively across departments, ensuring executive decision-making processes are supported through high-quality research, coordination, and stakeholder engagement. The postholder will play a key role in ensuring Cabinet Members are fully supported through proactive planning, structured communications, and effective casework and diary management.Department: Corporate ServicesLocation: London Rate: £21.80 – £22.80 PAYEKey ResponsibilitiesCabinet and Executive Support • Provide flexible administrative and policy support to 2–3 Cabinet Members, enabling effective delivery of portfolio priorities., • Support executive decision-making through coordination of briefing materials, policy summaries, and stakeholder information., • Undertake research on a range of policy and operational topics, identifying key options and presenting findings in structured briefing notes., • Ensure all information provided to Cabinet Members is accurate, timely, and of the highest professional standard.Diary and Inbox Management, • Manage complex and fast-moving diaries, ensuring priorities are scheduled efficiently and time is used effectively., • Provide comprehensive inbox management, including triaging enquiries, responding to correspondence, and escalating urgent matters appropriately., • Draft responses and commission actions from senior managers where required, ensuring deadlines are met.Meeting and Briefing Coordination, • Coordinate Cabinet Member meetings, including:, • Agenda planning, • Venue and logistics arrangements, • Circulation of briefing papers, • Minute-taking and action tracking, • Support the delivery of Cabinet Member briefings through effective planning and best-practice administrative processes.Stakeholder Engagement, • Build strong relationships across internal departments, senior leadership teams, and external stakeholders., • Liaise with residents, community groups, voluntary organisations, and partner agencies., • Maintain professional communication standards while supporting public engagement activities.Casework and Policy Support, • Provide structured casework management support to Cabinet Members., • Monitor emerging policy issues and ensure key matters are escalated appropriately., • Support communications activities in collaboration with communications and policy teams.Operational Support, • Facilitate site visits, public meetings, and stakeholder events., • Provide support outside core hours where required to meet Cabinet schedules., • Provide cover support to the Leader’s Office when necessary., • Undertake additional duties consistent with the level of the role.Knowledge and Competencies, • Good understanding of local government structures, governance processes, or regulated public sector environments., • Ability to interpret policy documents, reports, and briefing materials., • Strong interpersonal skills with the ability to influence and engage stakeholders at multiple levels., • Excellent prioritisation skills with the ability to manage competing deadlines., • High level of discretion and political awareness., • Team-oriented approach with the ability to collaborate effectively.Key Relationships Internal and external stakeholders may include:, • Chief Executive and Senior Leadership Team, • Chief of Staff and Leader’s Office, • Cabinet Members and Lead Members, • Communications and Policy Teams, • Senior Managers and Business Support Teams, • Community Groups and Residents, • External partners across public, private, and voluntary sectorsAbout the Candidate The successful candidate will be:, • Highly organised and detail-oriented, • Confident working with senior leaders and elected officials, • Politically aware with strong professional judgement, • Able to manage confidential information with discretion, • Customer-focused with a commitment to improving outcomes for communities, • Comfortable working in a fast-paced and dynamic environmentDesirable Experience, • Previous experience working within:, • Local government, • Housing sector, • Public sector governance environments, • Experience supporting senior leadership or elected officials., • Experience coordinating public meetings, consultations, or stakeholder engagement activities.Apply Now for the Cabinet Support Officer.

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service, • Up to 8% contributory pension scheme, • Flexible working arrangements, • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Supported Housing Officer Location: SW6 1DT (Chiswick - buildings within walking distance) Pay Rate: £15.50+ per hour (PAYE) / £16+ per hour (Umbrella) / £28,000-£30,000 (LTD equivalent) Contract: Temp to Perm Start Date: ASAP Overview We are currently recruiting for a Supported Housing Officer to join a service based in Chiswick. This is an excellent opportunity to work with ex-veterans, supporting them to maintain independent living and achieve positive outcomes. Key Responsibilities • Manage a caseload of clients with low to medium support needs (size TBC), • Provide support around tenancy sustainment and engagement, • Deliver keyworking sessions and complete risk assessments, • Support new tenants with property viewings and sign-ups, • Work closely with residents to promote independence and wellbeing, • Maintain accurate case notes and contribute to support plansRequirements, • Experience working within supported housing / homelessness / veterans services, • Strong understanding of tenancy management and support planning, • Ability to manage a varied caseload and work independently, • Good communication and interpersonal skills, • Experience working with individuals with mixed support needsWhat's on Offer, • Competitive hourly rate with flexibility, • Supportive team environment Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing Hours: 37.5 hours per week (Saturday and Sunday mandatory) Salary: £33,845 p.a. A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems. Closing date: Wednesday, 13th May 2026 JOB DESCRIPTION: BOROUGH SERVICE MANAGER TITLE: Borough Service Manager - Ealing SALARY: £33,845 p.a. HOURS: 37.5 hours per week (Saturday and Sunday mandatory) BASED AT: Southall and Acton – Ealing Borough REPORTS TO: Operations Manager JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1.Running a Service The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG). 2. Staff Management The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG. They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers. The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG. The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency. 3. Finance The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG. The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following: • All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG., • For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG., • For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice. • Boundaries and Confidentiality, • Safeguarding, • Communication Skills, • Dealing with Difficult Behaviour, • Diversity & Discrimination NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA Required Experience Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs. Knowledge and Skills Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital. Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good computer skills in the use of Word, Excel and Power-point. Personal qualities: The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times. Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands. Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues. Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.) Build on Belief, 2026

Your Role: The Commercial Director for CEA CAPA, Global Operations, plays a pivotal role in shaping and executing the commercial strategy across global operations study sites. This senior leader is responsible for driving cost efficiency, optimizing cost of goods, and identifying opportunities for incremental revenue generation. The role requires deep commercial acumen, strong financial management capability, and the ability to influence senior stakeholders across a complex global framework. Working closely with the Chief Global Operations Officer, Regional Vice Presidents, Finance Director and onsite leadership, the Commercial Director ensures that commercial best practices, procurement strategy, and cost-optimization initiatives are embedded across all global sites. This role will work closely with the Global housing team including the Vice President of Real Estate to drive cost saving efficiencies across our global housing and real estate spend, including supporting in the management of RFP’s and market tenders. This role is central to strengthening the commercial performance of CEA CAPA, ensuring sustainable, scalable operational excellence. This role is eligible to be worked remotely in the United Kingdom. What You’ll Do: Commercial Strategy & Leadership • Develop and lead the commercial strategy for CEA CAPA across all global operations study sites., • Partner with senior global operations leaders to align commercial priorities with operational and organizational objectives., • Oversee and manage P&L performance for relevant operational areas, ensuring accuracy, transparency, and accountability., • Analyse cost drivers, operational spend, and revenue streams to identify opportunities for optimization., • Lead the development and implementation of cost saving initiatives and revenue enhancing strategies., • Own the strategy for cost of goods across global study sites, ensuring efficient, sustainable, and value driven cost structures., • Partner with relevant leaders to drive vendor strategy, contract optimization, and commercial negotiation best practices., • Identify and implement opportunities for cost efficiencies, process improvements, and commercial innovation., • Build strong, collaborative relationships with senior stakeholders including the Chief Global Operations Officer, Regional VPs, Senior Directors, and Finance leadership., • Act as a trusted commercial advisor, providing insight, challenge, and strategic guidance., • Establish and maintain commercial KPIs, dashboards, and reporting frameworks to monitor performance and drive accountability., • Ensure robust governance of commercial decisions, cost management, and procurement activities. What Makes a Great Candidate: Essential • Proven experience managing a P&L in a complex, multi-site or global environment., • Strong commercial acumen with deep understanding of cost drivers, financial modelling, and operational economics., • Demonstrated success delivering cost savings and/or revenue growth initiatives, • Experience influencing senior stakeholders at executive level, • Strong analytical capability with the ability to translate data into actionable insight., • Expertise in procurement strategy, supplier management, and commercial negotiation., • Experience in global operations, multi-site, diverse stakeholder management environments e.g. retail, QSR., • P&L ownership and management across different sites, with clear accountability for effective cost management., • Background in commercial transformation or operational excellence programs., • Strategic thinker with a proactive, solutions-oriented mindset., • Highly collaborative, able to build trust and influence without authority., • Strong communicator with the ability to simplify complexity and drive clarity., • Results driven, resilient, and comfortable operating in a fast-paced global environment. Our global team of nearly 700 professionals is mission-driven and committed to delivering inclusive, high-quality academic and cultural experiences that support student growth and global understanding. Our commitment to belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply. Note: This role profile provides an overview of responsibilities and is not exhaustive. The role holder may be required to undertake additional duties in line with business needs. Any material changes will be made in consultation with the role holder and relevant stakeholders in accordance with applicable policies and legislation.

Chief Development Officer – European Data Centre Platform London-based (with European scope) A new, well-capitalised data centre platform is being established to shape the next generation of European digital infrastructure. We are seeking an exceptional Chief Development Officer to join the founding leadership team. This is a rare opportunity to lead the end-to-end development of a hyperscale-ready platform from the ground up. Backed by significant institutional investment, the business will identify, acquire, and transform industrial sites and zoned land into scalable data centre campuses serving the cloud and AI ecosystem across Europe. Entrepreneurial, fast-paced, and highly ambitious, the platform is designed for leaders who combine strategic vision with hands-on execution across the full development lifecycle. The Role As Chief Development Officer, you will take full responsibility for the development lifecycle, from site origination and acquisition through planning, procurement, construction, and delivery. You will: • Lead site identification, evaluation, and acquisition strategies across key European markets., • Oversee planning, permitting, and stakeholder engagement processes., • Define and implement procurement strategies, including contractor selection, commercial structuring, and supply chain optimisation., • Drive the end-to-end development of hyperscale data centre assets from concept through to completion and handover., • Work closely with technical, commercial, and investment teams to align development strategy with customer and market requirements., • Manage external partners including advisors, consultants, contractors, and local authorities., • Ensure projects are delivered on time, on budget, and to the highest technical and sustainability standards., • Optimise cost, programme, and risk through robust procurement and contract management, • Build and lead a high-performing development team across multiple geographies., • Play a central role in shaping the platform’s growth strategy and pipeline. About You You will bring: • Mandatory experience delivering hyperscale data centre developments end-to-end, from site identification through to operational delivery., • Proven track record of site sourcing, acquisition, and navigating planning processes across European markets., • Strong expertise in procurement strategy, contract negotiation, and supply chain management for large-scale data centre projects., • Deep understanding of power, utilities, cooling, and infrastructure constraints critical to hyperscale environments., • Experience managing complex, multi-jurisdictional development programmes., • Strong commercial acumen with the ability to balance risk, cost, and delivery timelines., • A hands-on, entrepreneurial mindset suited to a fast-paced, high-growth platform., • The leadership capability to build and scale a best-in-class development and procurement function. The Opportunity This is a unique opportunity to join at the ground floor of a new platform combining institutional backing with entrepreneurial agility. You will define and execute the full development and procurement strategy for a business at the forefront of Europe’s digital infrastructure evolution. If you have the hyperscale experience and the ambition to build and deliver a pan-European platform from site identification through procurement to completion, we would be delighted to hear from you. Apply now to be considered for an interview.

Head of Risk Technology - Multi-Strategy Hedge Fund - CTO Visibility - Up to £600k TC A leading multi‑strategy alternative investment manager is seeking a Head of Risk Technology to own the design and evolution of its cross‑asset risk platform while leading a focused, high‑calibre engineering team. The environment is deliberately lean but resourced: the remit is to modernise and industrialise risk systems in a pragmatic way, with clear sponsorship from senior Risk and Technology leadership and an explicit mandate to prioritise depth and robustness over unchecked scope. You will sit at the intersection of Risk, Front Office and Technology, with clearly defined accountabilities around platform reliability, delivery priorities and stakeholder engagement, rather than diffuse “own everything” expectations. Success is measured against agreed objectives for coverage, performance, stability and adoption, and you will have the autonomy to sequence work sensibly rather than react purely to ad‑hoc demands. Key Responsibilities • Own the architecture and technical strategy for market, liquidity and counterparty risk platforms, with a clear and realistic roadmap that is jointly agreed with the Chief Risk Officer and Head of Technology., • Work closely with risk managers, quants and portfolio managers to translate risk methodologies (VaR, expected shortfall, factor and Greeks‑based risk, liquidity and concentration limits) into maintainable, well‑documented systems, with agreed sign‑off on requirements and changes., • Lead the design and implementation of a coherent risk data model across asset classes, focusing first on the most material products and risk factors to avoid “boil the ocean” projects., • Build and evolve risk analytics and calculation services that balance sophistication with operational simplicity, emphasising testability, observability and graceful degradation during market stress., • Drive the roadmap for risk dashboards and visualisation tools, with an emphasis on real usage: partner with end‑users to iterate on UX and establish feedback loops, training and support to encourage adoption., • Establish and enforce practical software engineering standards (testing, CI, code review, monitoring, SLAs, incident playbooks) that are appropriate for a lean team but still meet institutional expectations., • Collaborate with data and infrastructure teams so that data quality, ingestion pipelines and reconciliations are treated as shared responsibilities, not problems handed solely to risk technology., • Take structured ownership of production stability for risk systems, including clear on‑call rotations, sensible out‑of‑hours expectations and post‑incident reviews focused on systemic fixes rather than blame., • Hire, mentor and retain a small, senior engineering team, giving them meaningful ownership of components while ensuring they are shielded from unnecessary noise and context switching., • Evaluate build‑versus‑buy choices systematically, using criteria agreed with Risk and Technology leadership, and ensuring that vendor tools are integrated in ways that avoid long‑term lock‑in or opaque black‑box risk. Candidate Profile • Extensive experience (typically 10+ years) in risk or quant technology at a top‑tier hedge fund, proprietary trading firm, investment bank or electronic market‑maker, including a track record of delivering production platforms rather than only prototypes., • Strong hands‑on engineering skills in at least one major language used for risk engines (e.g. C++, Java or C#), plus experience with Python or similar for data tooling, with the willingness to remain involved in design and code for critical components., • Deep, practical understanding of market risk concepts (VaR, PnL attribution, stress testing, scenario design, sensitivities/Greeks, liquidity and basis risk) and how they feed into everyday decision‑making for CROs and PMs., • Experience simplifying complex, legacy‑plus‑greenfield environments: you know how to progressively rationalise tactical tools and spreadsheets without attempting an unrealistic “big bang” rewrite., • Demonstrated ability to set boundaries and priorities: comfortable saying “no” or “not now” to stakeholders when necessary, and skilled at explaining trade‑offs between speed, model sophistication and operational robustness., • Proven leadership of small, senior teams in high‑stakes environments, including managing incident response calmly and fostering a culture of learning rather than blame when issues occur., • Strong communication and relationship‑building skills, able to represent risk technology credibly to senior management and to secure buy‑in for platform and process changes., • Appetite for operating in a collaborative, in‑office culture, with short decision lines and direct access to senior risk and investment leadership, and with a clear understanding of the personal accountability that comes with that.

About the Role: Grade Level (for internal use): 13 The Team: The Cyber team is part of the larger Chief Transformation and Technology Officer organization which drives S&P Global's digital evolution, fostering a culture of innovation and client-first thinking while delivering transformative technology solutions. The team values strategic partnership, operational excellence, and forward-thinking approaches that enable business growth and enhance employee productivity. As a collaborative and dynamic group, we prioritize integrity, discovery, and partnership while supporting leaders who shape the future of financial intelligence and technology at a global scale. Responsibilities and Impact: • Lead and manage a team of 5-6 threat intelligence analysts to deliver comprehensive threat intelligence capabilities across S&P Global's global operations, • Design, implement, and continuously enhance the enterprise threat intelligence program to proactively identify and assess emerging advanced cyber threats targeting financial services organizations, • Establish and maintain strategic partnerships with industry intelligence sharing organizations including FS-ISAC (Financial Services Information Sharing and Analysis Center), Cyber Intelligence Sharing Communities, and other relevant threat intelligence groups, • Drive proactive defense strategies by translating threat intelligence into actionable security controls, detection rules, and incident response procedures, • Prepare and deliver regular threat intelligence briefings and strategic security updates to executive leadership team and board-level stakeholders, • Collaborate closely with business divisions and functions to understand specific business strategies and identify relevant threat landscapes, requiring divisions to provide business context and strategic updates for targeted threat assessment, • Oversee the analysis and dissemination of threat intelligence to support security incident investigations, vulnerability management, and executive decision-making What We're Looking For: Basic Required Qualifications: • Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field, with 8+ years of progressive experience in cybersecurity and threat intelligence, • Proven leadership experience managing cybersecurity teams of 5+ professionals, with demonstrated ability to develop talent and drive team performance, • Deep expertise in threat intelligence platforms and frameworks such as MITRE ATT&CK, with experience using Google SecOps, Wiz, and Recorded Future for threat analysis and intelligence gathering, • Strong knowledge of financial services threat landscape, including regulatory requirements and industry-specific attack vectors targeting banking and financial institutions, • Experience with threat intelligence tools and technologies including SIEM platforms, threat hunting platforms, and intelligence analysis software, • Excellent executive communication and presentation skills, with proven ability to translate complex technical threats into business risk language for C-level audiences Additional Preferred Qualifications: • Advanced cybersecurity certifications such as CISSP, CISM, GCTI (GIAC Cyber Threat Intelligence), or SANS certifications demonstrating specialized threat intelligence expertise, • Experience with cloud security platforms and threat intelligence in multi-cloud environments (AWS, Azure, GCP), including cloud-native security tools and threat detection, • Previous experience in financial services, banking, or regulated industries, • Demonstrated experience building and scaling threat intelligence programs from the ground up, including establishing processes, metrics, and stakeholder engagement models Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $142,000 to $215,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group)

Location: Shoreditch, London Working Structure: Office Based (Thursday we work from home) Reports to: Executive Director (Co-Founder) Salary: Up to £120K, plus annual bonus Who are we? Since medical cannabis was legalised in the UK in 2018, Cantourage UK has been building the infrastructure that makes this industry work - safely, compliantly and at scale. We operate across two deeply interconnected worlds: • A regulated tele-health clinic, delivering high-quality patient care, • A licensed pharmaceutical supply operation, powering the wider ecosystem Together, they form a complex, high-trust system where clinical integrity, operational excellence and smart technology must work in lockstep. With a strong foundation in place and ambitious growth ahead, we’re now looking for a Head of Quality to lead future-proof our pharmaceutical regulatory framework as we scale into the next phase of growth. What’s the purpose of the role? You will assume full leadership of the Quality function and formally act as Responsible Person (RP) for our WDA operation. This is not a maintenance role. It’s about evolving Quality from static compliance into a strategic growth enabler. Reporting to the Executive Director (License Holder), you will safeguard our MHRA and Home Office licenses while designing a proactive, technology-enabled QMS that supports scale, innovation and long-term regulatory credibility. You will operate at the intersection of regulatory authority, operational execution and strategic ambition, ensuring that compliance is not just an afterthought. What impact will you have? Responsible Person & Regulatory Leadership • Successfully assume the mantle of RP on our WDA license, • Maintain perpetual MHRA and Home Office inspection readiness, • Lead regulatory engagement confidently and authoritatively QMS Evolution & Quality by Design • Conduct a comprehensive QMS gap analysis upon joining, • Transition static compliance processes into proactive, daily quality workflows, • Embed a “Quality by Design” philosophy across new initiatives and system changes, • Drive CAPA programmes and continuous improvement cycles that reduce risk year-on-year Strategic Licence & Authorisation Expansion • Lead risk assessment and stakeholder alignment across new regulatory milestones, • Balance ambition with regulatory prudence in a high-growth environment Quality Leadership & Capability Building • Provide structure, vision and technical upskilling to the Quality function, • Oversee and empower our Quality Assurance Officer, • Build a culture where quality ownership extends beyond the Quality team Data-Driven & Technology-Enabled Quality • Implement data-led monitoring of Quality KPIs and risk indicators, • Leverage systems and automation to enhance compliance oversight, • Ensure compliance is embedded into digital workflows across Pharma and Clinic operations What will you bring to the table? • Eligibility to be named as a Responsible Person (RP) on a UK WDA licence, with demonstrable MHRA recognition, • Ideally 2-3 years’ experience acting as RP within a pharmaceutical wholesale or distribution environment, • Strong scientific or pharmaceutical background (degree in Pharmacy, Life Sciences or related field highly desirable), • Deep expertise in Good Distribution Practice (GDP), • Experience handling Controlled Drugs and unlicensed specials, • Proven ability to lead regulatory inspections and manage regulatory bodies confidently, • Experience building or evolving a QMS in regulated environments If you have the following, it’ll be a huge bonus • Experience within a CBPM (Cannabis-Based Products for Medicinal Use) environment is advantageous, though we are equally open to candidates from broader unlicensed specials settings, • Exposure to preparing and winning applications for new pharmaceutical licenses, • Experience integrating technology or automation into QMS frameworks, • Background working in emerging or novel regulatory markets Who wouldn’t thrive in this role? • Someone who sees compliance as a reactive obligation rather than a strategic lever, • Someone uncomfortable holding firm in the face of commercial pressure, • Someone who prefers static processes over continuous improvement, • Someone who struggles to balance regulatory rigour with business growth What do we offer? 📅 36 day annual leave (includes your birthday + all UK public holidays) 💰 Performance based annual bonus 🩺 Comprehensive private medical insurance 🤸 ClassPass membership (gyms, fitness classes, yoga, massages & more) 🚴 Cycle-to-work scheme

A leading global specialty insurer is seeking a Portfolio Solutions Manager to play a pivotal role in shaping and delivering its broker‑led distribution strategy across the London and international markets. Working closely with the Chief Underwriting Officer and senior leadership team, this role focuses on developing strategic broker relationships, driving portfolio solutions activity (including facilities, schemes and delegated authority), and coordinating cross‑class opportunities across a diverse specialty platform. You’ll use data, MI and market insight to support growth, optimise portfolio performance and enhance broker engagement across open market and structured distribution. This opportunity will appeal to a commercially minded insurance professional with experience working across brokers, portfolio solutions, facilities or delegated authority business. You’ll bring strong stakeholder management skills, confidence engaging broker leadership and underwriters, and the ability to translate portfolio insight into practical growth initiatives. The role offers visibility, influence and the chance to help shape how a well‑capitalised specialty insurer goes to market.

Merrifield Consultants are pleased to be supporting a leading arts organisation to recruit a Senior Major Gifts Manager on a maternity cover basis. Reporting to the Head of Major Giving, this role will play a key part in delivering and growing a high-value major giving programme, supporting the cultivation and stewardship of donors capable of making five and six-figure gifts. This is an opportunity to join an established and high-performing development function, working closely with senior stakeholders to secure significant philanthropic support and deepen long-term donor relationships. Key details Salary: £45,000 to £50,000 per year (dependent on experience) Hours: Full-time Contract: Fixed-term (maternity cover) Location: London-based with hybrid working About the role This role is suited to an experienced major gifts or high-value fundraising professional who is confident managing complex donor relationships and contributing to strategic income growth. The focus is on supporting the delivery of a major giving strategy, managing a portfolio of donors and prospects, and securing significant gifts through thoughtful cultivation and stewardship. Key responsibilities • Support the delivery of the major giving strategy, contributing to income growth and long-term sustainability, • Manage and develop a portfolio of major donors and prospects, supporting retention and growth year on year, • Identify and research new prospects, building a strong and sustainable pipeline, • Support the cultivation and stewardship of donors, including developing tailored engagement plans, • Secure five and six-figure gifts, including multi-year contributions, in collaboration with senior colleagues, • Develop compelling funding proposals and donor communications, • Plan and deliver events and engagement opportunities for donors and prospects, • Maintain accurate records on the CRM system, tracking activity, relationships, and income, • Line manage and support a Major Gifts Officer, ensuring effective delivery and development, • Work collaboratively across the organisation to identify new fundraising opportunities Person specification • Proven experience in major gifts, high-value fundraising, or equivalent relationship-based income generation, • A track record of securing significant gifts, ideally at five or six-figure level, • Experience managing and developing donor relationships and pipelines, • Strong communication skills, with the ability to engage and influence senior stakeholders, • Ability to develop high-quality proposals and tailored donor communications, • Experience of working collaboratively within a wider fundraising or development team, • Strong organisational skills, with the ability to manage multiple priorities effectively, • Experience of line management or supporting the development of others, • An interest in, or understanding of, the arts and cultural sector is beneficial To apply Please apply today with your CV for further information and a confidential conversation with Merrifield Consultants. Applications will be reviewed on a rolling basis, with interviews expected to take place shortly after. Benefits Benefits include 25 days annual leave plus bank holidays, pension contributions, employee assistance programme access, season ticket loan, and additional cultural and wellbeing benefits. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

CSR Project Officer London 12-month contract International Corporate Social Responsibility Our client has a multi-affiliate approach that connects you to the independent thinking and focused expertise of more than 15 active managers. Ranked among the world's largest asset managers, they deliver a diverse range of solutions across asset classes, styles, and vehicles. Our client is dedicated to advancing sustainable finance and developing innovative ESG products. They consult and partner with clients, and continually evaluate markets and assumptions to ensure their strategy delivers on long-term goals. Our client continuously work to create an environment that promotes diversity and inclusion in all its forms, across gender, race, religion, sexual orientation, disability, ethnicity and background. Our client believe this creates equal opportunities for our employees — and better outcomes for our clients and communities. Key Accountabilities • Shape CSR Strategy and Implementation: Contribute to the development and execution of CSR strategy, policies, and action plans, with a primary focus on our UK operations and supporting international initiatives., • Drive Best Practices: Conduct benchmarking to identify and integrate leading CSR practices., • Advance Inclusion & Belonging: Propose strategic recommendations and drive progress on Inclusion & Belonging initiatives, including:, • Monitoring Inclusion Surveys, • Managing Trade Association relationships, • Providing HR support for DEI matters, • Serving as Secretariat for the Inclusion & Belonging Committee, • Overseeing Employee Networks, • Administering the UK Scholarship Program, • Managing philanthropic partnerships and activities., • Measure and Report Impact: Develop metrics, scorecards, and targets to monitor and manage CSR actions. Contribute to the annual CSR report and carbon footprint calculations., • Education: Bachelor's or Master's degree (or equivalent practical experience) in a relevant field such as Business, Management, or Project Management., • Key Strengths: A proactive and organised individual with proven project management skills., • Skilled in building and nurturing both internal and external professional relationships., • Proficient with Microsoft Office and possess strong storytelling and writing abilities., • Well-versed in sustainable development principles and the landscape of diversity, equity, and inclusion (DEI) regulations and practices., • Advanced French language skills would be an asset, but is not essential., • Experience: 3-5 years of experience in management or project management, ideally in DEI, Sustainable Development, or CSR.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: * Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. * Optimising lending decisions to drive sustainable lending growth and improve customer experiences. * Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. * Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need * Enjoy solving analytical challenges * Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn * Strong mathematical and critical thinking skills * An open mindset in your approach to change and personal development * Experience leading a project, and working with people at every level to see it through * A university degree or equivalent * Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: * Pension and bonus schemes * 25 days’ holiday (and the option to buy up to 5 more) * Private medical insurance * Season ticket loans * Cycle to work scheme * Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job title: Business/Commercial Development Lead Reports to: Chief Operating Officer Location: London Contract type: Fixed Term 12 Months Apply via: Please submit a CV and cover letter that sets out how your recent experience aligns with the Essential Experience criteria in the role description to Please structure your response with clear, specific examples. Applications that do not address these criteria may not be progressed. ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector. We are supported by industry contributions to our Skills Funds – High-end TV, Film, Animation, Children’s TV, Unscripted TV – and Arts Council England to help people get into the industry and progress within it. Role purpose: The Business/Commercial Development Lead is primarily responsible for identifying, developing, and delivering business development opportunities which drive revenue growth. Tasked with developing strategic and commercial partnerships, strengthening the organisation’s income generating opportunities, and contributing to the long-term financial sustainability of the charity by building ScreenSkills’ unrestricted income. This role is suited to a commercially astute person with strong relationship-building and commercial partnership skills. A deep understanding of the media and entertainment landscape is essential: a background which demonstrates transferable business development experience from either professional services, skills development or the third-sector, with a strong interest in the creative industries could be equally relevant. Key responsibilities: Business/commercial development strategy • Devise and implement a business/commercial development strategy to drive revenue growth, increase market share of existing products/services, and maximise profitability/central contribution., • Monitor emergent market trends, technological developments, and regulatory changes, using insights to inform strategic positioning and focus opportunity targets., • Identify, track and develop new business opportunities across the media and entertainment industry, targeting both established and emerging screen-industry sub-sector markets, to appropriately leverage ScreenSkills existing resources, IP and assets., • Build, Develop and maintain a strong sales pipeline of prospective unrestricted revenue generation opportunities, working under the remit set by the COO, CEO and FD, to progress suitably selected prospects across multiple screen-industry sub-sectors., • Produce high-quality business cases, pitches, proposals and presentations of our work to prospective commercial and industry partners., • Lead on the development of both existing and new revenue-generation projects, products, and/or commercial opportunities in line with strategic objectives., • Develop costed financial models that reflect market opportunities, cost structures and contribution-margin targets., • Report accurately and informatively on pipeline prospects, projects in development and rolling project deliveries, measuring performance against agreed KPI targets. Partnerships & Negotiations • Build, manage, and nurture relationships with key stakeholders, including broadcasters, production companies, digital platforms, and strategic partners., • Lead commercial negotiations and secure agreements that deliver mutually beneficial outcomes., • Oversee contract management in collaboration with legal and finance teams to ensure accuracy, compliance, and commercial value., • Actively contribute to funding bids, partnership tenders and proposals. Collaboration & Communication • Work closely with internal teams to identify, develop and deliver integrated funding/revenue initiatives., • Prepare and deliver high-quality presentations, pitches, and proposals to prospective clients and partners., • Represent the organisation professionally at meetings, industry events, and international engagements as required. Essential skills and experiences: About you: This role is suited to an experienced, commercially astute business development professional with strong relationship-building and commercial partnership skills. A deep understanding of the media and entertainment landscape is essential, with a background which demonstrates transferable business development experience from either: professional services, skills development or the third-sector, with a strong interaction within the creative industries could be equally relevant. You will demonstrate proven experience in opportunity identification, pipeline development, sales, and commercial strategy, with the ability to quantify potential value of a range of opportunities, negotiate effectively, and deliver measurable revenue growth. Strong communication skills, commercial awareness, and confidence working with senior stakeholders are essential. Essential Experience • Proven experience in business development, sales, or commercial development within media and entertainment, third-sector or Learning and Development environments, with a strong knowledge of the creative sector landscape., • Strong commercial acumen with the ability to identify and capitalise on new opportunities., • Proven experience which demonstrates good financial literacy in financial forecasting/modelling and budget management., • Excellent communication, negotiation, and interpersonal skills., • High-level of pitching and presentation skills in a business development context., • Strategic mindset with strong analytical and problem-solving abilities., • Willingness and ability to travel nationally, as required., • High level of organisation, self-motivation, and ability to manage multiple priorities. Desirable • Proven fundraising and income generation experience via partnerships and/or consortia engagement with public funding bodies., • Advanced qualifications relevant to commercial management or strategy., • Established industry network., • Experience working across multiple global markets. Corporate responsibilities of all ScreenSkills personnel: • Take ownership of, and contribute to, internal and external communications activity both in their job role and as part of ScreenSkills’ overall strategic objectives., • Demonstrate a personal commitment to embracing and promoting ScreenSkills’ positive approach to the achievement of acceptance, openness, and equality of opportunity at work for people from under-represented groups (e.g. such as those with disabilities and global majority backgrounds), • Promote and develop individual and organisational activities which support and enhance environmental sustainability and health and safety objectives., • Establish good working relationships with both internal and external customers and provide a high-quality service which meets their needs., • Support yours and your colleagues’ activity through a commitment to effective and correct use of corporate tools and resources, including the ScreenSkills’ intranet for internal communications and authorised systems for contact management. ScreenSkills is committed to diversity and equality of opportunity in all aspects of our work. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic groups, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group. This job description is not intended to be either prescriptive or exhaustive. It is issued as a framework to outline the main areas of responsibility at the time of writing.

About Stop Scams UK Stop Scams UK is an industry-led collaboration between financial services, telecoms and tech sectors to build solutions to stop scams before they cause harm. Our members include Google, Meta, most of the UK’s big retail banks, and several major telecoms companies. We are a sector-neutral, not-for-profit private company, funded by our members; and with the support of Ofcom and the Financial Conduct Authority. Our work stops scams through our product delivery and leadership; R&D to find new ways to stop scams; and wider stakeholder engagement. About the role We are seeking a Technical Account Manager to lead collaborative data sharing initiatives. It involves working closes with our member organisations across banking, technology, and telecommunications sectors. You’ll be the primary operational contact, shepherding data projects from kick-off through completion. It involves earning the trust and respect necessary to be able to be able to push participants forward, politely but firmly. You’ll need to be very organised, juggling many balls. You’ll need the data skills to handle data and run basic analysis. You’ll be expert in Excel, and ideally know other tools like SQL, R or Pandas. Finally, you’ll need to report and communicate progress consistently, clearly and confidently. You’ll need to combine skills in managing relationships, with those of project management and of data handling. You’ll be measured on the progress and impact. It’s a high-impact role in a meaningful space, ultimately helping people. The role would suit someone who creates self-imposed pressure to deliver results. The team at Stop Scams UK is small, non-political and very supportive, but there are no passengers. Purpose of the role • Run pilot projects end‑to‑end: keep participant firms on track, gather data & feedback, report back clearly., • Pilots delivered on time, with actionable insights., • Clean, analysable data received from participants., • Clear, routine updates to member firms and internal stakeholders., • Relationship management across banking/tech/telco member firms; be their primary operational contact., • Pilot delivery: plan, schedule, track tasks & dependencies; chase actions; manage risks/issues., • Data handling: receive data securely; validate schemas; clean/transform; document data lineage., • Analytics: run basic analyses using Excel and ideally other tools (e.g., SQL/Python/R or BI tools like Power BI/Tableau), build light dashboards/queries., • Reporting: concise progress updates; insights summaries; readouts to steering groups; maintain actions., • Feedback loop: capture participant feedback; synthesise learnings; feed into next‑step recommendations., • Strong relationship-building skills: a “people person”, persistent yet likable., • Project and account management abilities: Experience in managing projects end-to-end, driving initiatives forward, and coordinating with multiple teams and external members is crucial. Experience in client or customer success, or technical account management, is beneficial., • Basic analytical and data handling skills: ability to check and handle data, spot inconsistencies, and perform basic analyses. Expertise in Excel, and familiarity with other tools such as SQL, R and/or Pandas (Python), is required. Advanced statistical modelling or data science is not required., • Experience with regulated industries or tech/finance companies: Having worked in or with companies in banking, tech, or other regulated environments is seen as a plus., • Attention to detail: The candidate should be organized, able to spot and address data and process errors early, and ensure accuracy in documentation and communication., • Professional confidence: Enough experience (several years) to interact credibly with senior stakeholders and drive the process, ideally with 6+ years in similar professional environments., • Mindset: Curious, persistent in moving projects forward, and comfortable taking ownership of issues and solutions. Reports to SSUK Chief Product Officer Terms Permanent, full-time. Hybrid; with an expectation of in-person attendance in central London (including at our office near London Bridge) at least two days per week. Benefits • Vitality health insurance, • Life Insurance and income protection, • 28 days’ holiday plus UK bank holidays, • Company pension scheme with employer contribution

About Us The MPA works on behalf of its wide-ranging membership to protect and enhance the rights of the music publishers and creators at the heart of British music’s extraordinary cultural and economic success story. We protect and enhance the rights of music publishers and creators, and we're committed to making the industry more equitable, representative and inclusive. The MPA also owns and operates two subsidiary businesses MCPS and PMLL (together known as The MPA Group). The Role This is a senior leadership role with broad operational responsibility, working closely with the CEO to deliver the MPA's strategic plan. As MPA Managing Director, you will lead a talented and diverse team, drive membership growth and engagement, and take accountability for delivery across the MPA's strategic pillars. What You'll Do Strategy and Leadership • Work in close partnership with the CEO and MPA Board to maintain, enhance and deliver the MPA's strategic plan, • Take accountability for driving improvement across Membership, DEI, Sponsorship and Events, Marketing and Communications, and Office Management, • Anticipate developments that may impact members' businesses, referring to the CEO and appropriate committees as required, • Collaborate with the Chief Policy and Public Affairs Officer to maintain an up-to-date overview of government policy and legislative changes relevant to music publishing, • Negotiate and manage relevant MPA agreements in conjunction with the General Counsel, • Work with the MD, PMLL to develop and implement anti-piracy initiatives in support of publishers Membership • Devise and implement a Board-agreed strategy to grow and retain the MPA's membership base, • Act as a conduit between members and MPA leadership, ensuring member interests inform the work of the CEO and Chief Policy and Public Affairs Officer, • Develop and maintain strong relationships with current and prospective members, • Lead the MPA's member surveying activity, ensuring findings inform strategy and service delivery, • Maximise value for money from MPA membership, negotiating and managing member benefits and responding to member needs through new initiatives, • Plan for, manage and deliver the annual MPA Publisher Census Sponsorship, Events and Education and Training • Oversee the planning and delivery of the MPA's annual programme of events, working closely with the Partnerships and Events Manager on all sponsorship, training and professional development activity, • Ensure sponsorship targets are met each year, • Seek out and develop opportunities for revenue generation beyond core membership subscriptions, • Take strategic ownership of the Education and Training pillar, ensuring programmes are relevant, impactful and aligned with the MPA's broader objectives DEI • Provide strategic oversight of the MPA's DEI pillar, working closely with the Head of DEI to ensure DEI commitments are embedded across operations, member engagement and external profile Marketing and Communications • Oversee the MPA's marketing and communications strategy, press plans, website management and event communications, ensuring a consistent and compelling external profile Financial • Partner with the COO on the annual budget process, contributing substantively to budget setting and taking responsibility for managing budgets across areas of accountability, • Review monthly management accounts in partnership with the COO, monitoring expenditure and receipts, • Monitor member subscription levels throughout the year, working to agreed revenue growth targets, • Co-ordinate the annual review of membership subscription fees, securing Board approval in line with the MPA's Articles of Association Board, Committees and Member Meetings • Represent the CEO across relevant Board sub-groups and committees, • Take responsibility for managing and progressing the agendas of Board committees and sub-groups, • Attend the MPA Board to present written and verbal updates across all areas of responsibility About You You are a senior leader with significant experience in music publishing and the commercial acumen to drive growth across a complex and varied portfolio. You will be a confident, trusted presence across member, industry and Board settings - someone who leads with clarity and delivers. You'll bring: • Significant and recent experience in music publishing, with a strong understanding of the industry landscape, its key players and the issues facing publishers today, • Proven track record in a senior leadership role, delivering against short, medium and long-term strategic objectives, • Experience leading and developing diverse teams through clear direction, coaching and accountability, • Strong commercial acumen, with experience managing budgets and identifying opportunities for revenue growth, • A skilled relationship builder, able to engage effectively at every level - from individual members to Board and industry bodies, • Demonstrable experience of membership, stakeholder or client relationship management, • Excellent diplomatic skills and the ability to bring together diverse views and achieve consensus, • Senior-level negotiating experience, • Proven ability to manage complex, concurrent workstreams to a high standard, • A critical thinker and confident problem solver, with the judgement to anticipate and resolve issues before they escalate Desirable • Knowledge of and interest in intellectual property law and policy, • Experience working within or alongside a trade association, membership body or not-for-profit organisation Package • Competitive salary (dependent on experience), • 28 days holiday plus bank holidays, • Pension contribution, • Critical Illness and Income Protection Insurance, • Death in Service benefit (after 2 years), • Hybrid working mode Our Commitment We are committed to building an inclusive workplace that reflects the diversity of the creators and communities we serve. We welcome applications from people of all backgrounds, identities and experiences. Reasonable adjustments are available throughout our recruitment process - please let us know what you need and we will work with you. Closing Date 6 May 2026

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you’ll do * Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. * Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. * Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. * Familiarity with both pre-training and fine-tuning of large-scale models * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We’re looking for a Commercial Manager for our public sector client on an initial 6-month contract, with a view to extending, paying up to £550 per day inside IR35. This role offers hybrid working, with an expectation to attend the office 3 days per week. The successful Commercial Officer will support the re-procurement of key IT services alongside BAU contract and commercial management. You'll be working within a multi-disciplinary team, engaging with the market, managing procurement activity through CCS frameworks and providing commercial advice across a busy and varied portfolio. You will need proven experience working with the following: • End-to-end procurement within the public sector, including re-opened competition via CCS frameworks, • Market engagement including supplier events, ITT documentation and commercial approvals, • Contract management and commercial advice for BAU contracted services, • Stakeholder management, with the ability to communicate commercial risk clearly to non-commercial audiences, • Working with legal advisors on procurement compliance and regulatory matters, • Managing TUPE considerations within a procurement process CIPS or MCIPS is desirable. You will need to hold or be able to pass SC clearance for this role. Interested? Please apply below. Commercial Officer, Public Sector Procurement, Contract Management, CCS Frameworks, Market Engagement, IT Procurement, Stakeholder Management, CIPS, SC Clearance, Crown Commercial Service

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Ten years. That's how long it takes to truly understand how banks buy, what makes them stall, and what finally gets a deal over the line. We're looking for someone who has earned that understanding - not read about it. This is a senior sales leadership opportunity for a proven enterprise software sales professional with deep roots in the core banking, digital banking, or banking technology transformation space. You've spent a decade navigating the complexity of financial institutions - from retail banks and building societies to global commercial banks - and you know how to build the internal momentum a deal like this requires. You understand that selling to a bank isn't just about the product. It's about trust, timing, internal politics, and being the person the CTO calls before the RFP goes out. THE ROLE Joining a high-growth financial technology business, you will take ownership of enterprise sales across the UK and European banking market. You'll be selling a next-generation platform into institutions undergoing significant core modernisation, cloud migration, and digital channel transformation - the deals that define a bank's next decade. WHAT YOU'LL BE RESPONSIBLE FOR • Driving new logo acquisition and strategic account growth across UK and European tier one and tier two financial institutions, • Leading complex, multi-stakeholder sales cycles — from first conversation through to commercial close and contract execution, • Engaging at C-suite level: CTO, CIO, CDO, COO, and Chief Digital Officer — as a peer, not a vendor, • Building and maintaining a healthy, qualified pipeline with rigorous CRM and forecasting discipline, • Positioning the platform credibly against established incumbents in competitive RFP and procurement processes, • Shaping go-to-market strategy based on client insight and market intelligence, • Representing the business at key UK and European banking industry events, forums, and client roundtables, • Mentoring and influencing junior sales and business development team members where relevant WHAT WE'RE LOOKING FOR • Minimum 10 years in enterprise software sales, with the majority spent selling into retail banks, commercial banks, challenger banks, or building societies, • Deep domain knowledge across: core banking modernisation, digital banking platforms, cloud-native banking infrastructure, customer engagement layers, or banking-as-a-service (BaaS), • Proven track record closing large, complex, multi-year software and SaaS contracts - seven-figure deal experience strongly preferred, • Background at a leading enterprise banking technology vendor - you know the sales process, the implementation reality, and the competitive dynamics from the inside, • Fluency in the language of banking technology: core system architecture, digital channels, API banking, cloud migration, legacy transformation, microservices, • An established network across UK and European banking technology and digital leadership, • London-based with willingness to travel across the UK and Europe as required HIGHLY DESIRABLE • Experience selling to challenger banks, neobanks, or digital-first financial institutions, • Exposure to open banking, PSD2, or embedded finance commercial conversations, • Familiarity with cloud infrastructure and SaaS transition in regulated banking environments, • Understanding of the UK and European regulatory landscape (FCA, PRA, EBA) WHAT'S ON OFFER • Senior base salary commensurate with 10+ years of elite enterprise sales experience, • Uncapped commission with accelerators, • Equity participation / long-term incentive plan, • Hybrid working from London, • Dedicated pre-sales, solutions, and delivery support, • A genuine seat at the table: direct influence on product direction, market strategy, and company growth, • Full benefits: private health, pension, life assurance, and annual leave above statutory minimum If you've spent the last decade becoming one of the best at selling banking technology - and you're ready for a role where that expertise is genuinely valued and highly rewarded - we'd like to speak with you. Apply directly or reach out for a confidential conversation.

The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We’re seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a “check the box” function but instead, an important voice and strategic partner in all aspects of the business. What you’ll do * Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise * Own our international regulation strategy and delivery roadmap for the Global Payments Network * Partner closely with Risk and Compliance officers to ensure comprehensive support * Provide thought and strategic leadership on relevant industry and regulatory developments * Engage and oversee outside legal counsel as needed in an effective and efficient manner * Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms * Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk * Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you’ll bring * Qualified solicitor with 6+ years of post qualification experience * Regulatory experience within the payments industry required; experience engaging with regulators preferred * Experience working within a financial services environment * Strong understanding of the payment services regulatory environment within the UK, EU and beyond * Strong business judgment and analytical skills * Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators * A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators * Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One * An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do * Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering * Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers * Be accountable for our fraud losses and ensure performance remains within appetite * Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud * Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls * Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) * Assess new technology and ensure Capital One remains one step ahead of fraud * Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for * Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation * Ability to manage varying workload and solve for both the short and the long term * A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills * Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound * Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Strategic Sales Lead – AI Infrastructure (UK) Location: London (Hybrid / Flexible) OTE: £300,000 Reports to: Chief Revenue Officer Why Join This Company? • Senior, revenue-owning role with direct access to executive leadership, • Sell into the top tier of AI companies and AI-native scale-ups globally, • Operate at the centre of the rapidly expanding GPU cloud and AI infrastructure market, • High autonomy with genuine influence over enterprise go-to-market strategy, • Clear progression as the organisation scales internationally The Role This is a senior strategic sales position responsible for driving enterprise expansion across high-growth AI organisations. You will lead complex sales engagements with AI-native companies and select enterprise customers deploying AI infrastructure at scale, owning opportunities from early engagement through to commercial close and delivery. Key Responsibilities • Build and execute a focused account strategy targeting the Top 100 AI companies globally, alongside select enterprise organisations with significant AI compute needs, • Own new logo acquisition and development of a high-value enterprise pipeline, • Lead complex, long-cycle sales involving GPU infrastructure, private cloud and multi-year platform agreements, • Develop trusted executive relationships with CTOs, Heads of AI, Infrastructure leaders and procurement teams, • Position the platform effectively within a fast-moving AI, cloud and GPU ecosystem, • Lead commercial negotiations and contract execution in collaboration with legal, finance and technical teams, • Work closely with engineering and solutions teams to ensure successful deployments and long-term customer success What We’re Looking For Essential • Proven track record closing large, complex enterprise technology deals, • Experience selling into AI companies, AI-native scale-ups or high-growth tech organisations, • Background in enterprise sales across AI infrastructure, cloud, HPC or GPU computing, • Strong ability to engage and influence senior technical and executive stakeholders, • Experience managing multi-stakeholder, long-cycle enterprise sales Nice to Have • Existing relationships within AI labs, foundation model teams or AI research organisations, • Familiarity with GPU infrastructure, NVIDIA compute platforms or sovereign cloud environments, • Exposure to HPC, machine learning platforms, financial services, healthcare or life sciences, • Experience in high-growth infrastructure or developer tools businesses If you are a senior enterprise sales leader looking to play a pivotal role in the global AI infrastructure market, apply in confidence or request a discreet conversation.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job title: Programme Manager – Strategic Delivery & PMO Reports to: Chief Operating Officer Location: London/Hybrid Contract type: Fixed Term Contract 12 Months Apply via: Please submit a CV and cover letter that sets out how your recent experience aligns with the Essential Experience criteria in the role description to Please structure your response with clear, specific examples. Applications that do not address these criteria may not be progressed. About us: ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector. We are supported by industry contributions to our Skills Funds – High-end TV, Film, Animation, Children’s TV, Unscripted TV – and Arts Council England to help people get into the industry and progress within it. Role purpose: ScreenSkills is delivering its 2025–2030 strategy to support a world‑leading, inclusive and agile screen workforce. This role provides organisational leadership across Strategic Projects, ensuring activity is sequenced, governed and resourced effectively. Alongside Strategy programme oversight, the role will also help establish the basic foundations of a Project Management Office (PMO) to strengthen delivery discipline, cross‑team coordination and portfolio‑level reporting throughout the organisation. Key responsibilities: Strategic Project Leadership & Oversight • Lead day‑to‑day planning, tracking, oversight, and reporting of a programme of Strategic Projects derived from to ScreenSkills’ Strategy and Annual Operating Plan activities., • Maintain the organisation‑wide roadmap of Strategic Projects, including dependencies, milestones, delivery risks and mitigations., • Ensure Strategic Projects deliver expected outcomes, integrating evaluation, workforce insight and stakeholder priorities., • Delivery of Core Strategy Workstreams Financial Management & Reporting • Monitor actual expenditure and forecasted spend for Strategic Projects, aligned to the current budgets, working closely with senior colleagues in delivery and Finance teams., • Work with the CEO, Finance Director and the COO to produce board updates and strategic performance summaries., • Proposing and identifying risks and mitigations Communications, Reporting & Engagement • Working effectively with all teams, particularly Finance., • Scheduling regular update meetings with key colleagues to ensure that they are up-to-date with what’s happening across delivery activities and alerting project leads and other senior colleagues to any potential issues (e.g. in the areas of staffing, resourcing, timelines, delivery against targets or reporting), • Provide delivery support for project groups as needed (including the cross‑sector stakeholder groups)., • Engage with all internal and external stakeholders as needed. PMO Functional Development • Support the COO in maturing the project planning, management and coordination methodologies throughout the organization (the establishment of a basic PMO)., • Lead organisation‑wide adoption of a suitable task/project management platform to act as a “single source of truth” for projects., • Help build organisational capability through coaching and mentoring colleagues involved in project delivery., • Develop consistent planning and reporting tools for use across projects., • Produce portfolio‑level dashboards and narrative reporting to improve oversight of performance, risks and resourcing across relevant projects., • Outline use cases for applicable tools, systems & processes Essential skills and experiences: Essential Experience • Proven experience managing complex organisational Strategic Projects., • Experience establishing or contributing to PMO structures or delivery frameworks., • Strong financial literacy and ability to manage budgets., • Excellent project and programme planning skills., • Strong stakeholder engagement, relationship‑building and diplomacy., • Ability to synthesise information and produce concise high‑quality reporting., • Highly organised, proactive and solutions-focused, • Skilled at navigating ambiguity and complexity, • Collaborative and committed to inclusive workforce development Corporate responsibilities of all ScreenSkills personnel: • Take ownership of, and contribute to, internal and external communications activity both in their job role and as part of ScreenSkills’ overall strategic objectives., • Demonstrate a personal commitment to embracing and promoting ScreenSkills’ positive approach to the achievement of acceptance, openness, and equality of opportunity at work for people from under-represented groups (e.g. such as those with disabilities and global majority backgrounds), • Promote and develop individual and organisational activities which support and enhance environmental sustainability and health and safety objectives., • Establish good working relationships with both internal and external customers and provide a high-quality service which meets their needs., • Support yours and your colleagues’ activity through a commitment to effective and correct use of corporate tools and resources, including the ScreenSkills’ intranet for internal communications and authorised systems for contact management. ScreenSkills is committed to diversity and equality of opportunity in all aspects of our work. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic groups, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group. This job description is not intended to be either prescriptive or exhaustive. It is issued as a framework to outline the main areas of responsibility at the time of writing.

We are working with a rapidly growing software company that is looking to appoint a Chief People Officer to lead its people strategy through the next stage of growth. This is a senior leadership role for someone who can combine strategic thinking with practical execution. The company is scaling quickly, and the Chief People Officer will play a key role in building the organisational structure, leadership capability, culture, and talent infrastructure needed to support continued expansion. The ideal candidate will bring experience from a high-growth technology or software environment and will be comfortable operating as a trusted partner to the CEO, executive team, and wider leadership group. Responsibilities: • Developing and implementing a people strategy aligned with the company’s commercial objectives and growth plans., • Partnering closely with the CEO and executive team on organisational design, leadership effectiveness, succession planning, and workforce planning., • Building scalable HR processes, systems, and policies across talent acquisition, performance management, compensation, learning and development, employee engagement, and retention., • Leading and developing the HR and talent teams, ensuring they are equipped to support a fast-moving software business. Requirements: • Significant HR leadership experience in a scaling technology or software company., • A strong track record of supporting companies through rapid growth, organisational change, or international expansion., • Strong understanding of organisational design, talent strategy, leadership development, compensation, performance management, and employee engagement.

Interim Chief Risk Officer (SMF4) Location: London Duration: 6+ months Engagement: Interim We are supporting a UK‑regulated bank with the appointment of an Interim Chief Risk Officer (SMF4) for an initial six‑month mandate, starting March. This is a rare opportunity for a seasoned CRO who thrives in a smaller banking environment—someone who brings a calm, steady presence and can help uplift and embed proportionate, best‑in‑class risk management across the organisation. The mandate requires both strategic leadership and pragmatic, hands‑on execution. Key Requirements • Proven experience as a Chief Risk Officer, • Must have previously held SMF4, • Strong, demonstrable UK banking background, • Ideally experienced within a smaller, foreign‑owned bank with a London branch, • Ability to assess, strengthen, and operationalise risk frameworks in a practical, right‑sized way What You’ll Deliver • Strengthen enterprise‑wide risk governance and oversight, • Embed proportionate policies, controls, and reporting, • Provide stabilising leadership to the executive team and Board, • Support cultural uplift and alignment across all risk disciplines This is an excellent mandate for an experienced risk leader who enjoys delivering impact quickly and effectively in a focussed, flexible environment. How to Apply Please send profiles to

Our client is a UK-based investment platform offering trading in stocks, ETFs, and other assets. It aims to make investing simple, transparent, and accessible to a broad retail audience. The Compliance Director will be a direct report to the Chief Risk Officer. Key Responsibilities • Leadership of the Compliance Function Lead and develop the Compliance team across multiple locations, fostering a high-performance, collaborative culture., • Directly manage and oversee the Compliance Monitoring team, ensuring delivery of a risk-based monitoring plan, high-quality reviews, and timely remediation of findings., • Coach and develop team members, building both technical capability and leadership strength., • Ownership of the Compliance Programme Own and deliver the Compliance framework, ensuring it remains effective, scalable, and aligned to regulatory expectations and business strategy., • Set the strategic direction for Compliance, including policy, advisory, monitoring, and reporting activities., • Regulatory Advisory & Business Partnering Act as the senior Compliance advisor to the business, providing pragmatic, commercially aware guidance on regulatory matters., • Lead Compliance Advisory activity across product, engineering, and operations teams, supporting new product development, strategic initiatives, and regulatory change., • Provide robust oversight and constructive challenge to senior stakeholders across the organisation., • Regulatory Risk Management Identify, assess, and manage key areas of regulatory risk, ensuring appropriate controls and mitigations are in place., • Oversee compliance reviews, controls testing, and thematic assessments, ensuring issues are identified, escalated, and resolved effectively., • Regulatory Engagement Act as a key point of contact with the Financial Conduct Authority, building strong, credible relationships., • Lead regulatory interactions, including submissions, enquiries, and inspections., • Governance & Reporting Oversee the production of high-quality Compliance MI and reports for senior management and governance forums., • Provide clear insights on compliance risks, trends, and emerging regulatory developments., • Policy & Framework Oversight Own and enhance Compliance-owned policies, processes, and controls, ensuring they remain fit for purpose., • Drive continuous improvement across the Compliance framework. About You • Significant experience (typically 10+ years) in Compliance within financial services, with deep exposure to retail investments., • Proven track record in a senior Compliance leadership role, ideally within a retail investment broker, fintech, or high-growth regulated firm., • Strong technical knowledge of UK financial services regulation and Financial Conduct Authority expectations., • Experience engaging directly with regulators and managing regulatory relationships., • Strong leadership capability, with experience building, developing, and leading high-performing teams., • Commercially minded, able to balance regulatory requirements with business objectives., • Excellent stakeholder management and communication skills, with the ability to influence at Executive and Board level., • Passionate about delivering good customer outcomes and maintaining high standards of conduct.

Description Ant International is looking to hire a Chief Compliance Office based in the UK to maintain its UK licence as well as acting as a strategic business partner. The position will be part of a growing European & UK Compliance team supporting Ant International, in particular, the provision of payments and financial services to corporate customers. We are looking to hire a detail-oriented, collaborative and agile regulatory compliance professional who is able to take the initiative to work closely with internal business, operations and various functional key-stakeholders in Ant International, to support the achievement of business targets and objectives, and to comply with and fulfil regulatory obligations and expectations. A suitable candidate will be a seasoned and experienced Chief Compliance Officer for a financial institution in the UK with strong interpersonal, project management and stakeholder management skills, and one who thrives working in a fast-paced environment. Roles & Responsibilities Regulatory Compliance & Risk Management: • Design, develop and implement the UK compliance framework that aligns with long-term organisational goals and adhere to FCA regulations and guidelines;, • Lead regulatory engagement, maintain open and constructive relationships with the FCA and other regulatory bodies, as well as engagement with auditors and banking partners from a compliance perspective;, • Communicate compliance updates and regulatory changes to senior management and relevant stakeholders;, • Monitor and assess the organisation's compliance with relevant laws, regulations, and internal policies;, • Stay abreast of changes in regulatory requirements, industry standards and update compliance policies accordingly;, • Identify, assess, and mitigate compliance risks across the organization; and, • Collaborate with other departments to integrate compliance considerations into business processes and decision-making. Policy Development & Training • Develop and enforce compliance policies and procedures to guide the organisation's operations., • Design and deliver compliance training programs to educate employees on regulatory requirements and internal policies., • Foster a culture of compliance within the organisation by promoting ethical behavior and adherence to regulatory standards. Commercial Awareness • Strong understanding of the UK and international regulatory landscape, with the ability to anticipate changes and assess their impact on business strategies., • Demonstrates capability to balance regulatory obligations with commercial objectives, ensuring compliance supports sustainable growth., • Ability to communicate complex compliance issues in a clear, pragmatic way that resonates with commercial teams and senior leadership., • Proven track record of acting as a trusted advisor to the Board and Executive Committee, influencing strategic decisions with sound compliance judgment., • Demonstrates ability to embed compliance into the broader business agenda. Experience and Qualifications/Capabilities • 10 years (+) in general regulatory compliance either in financial institutions or reputable international consulting firms., • Work experience in e-commerce, payments or card schemes industry is preferred., • Ability to collaborate cross-functionally and manage different stakeholders within the organisation., • Demonstrated ability to work independently in fast-paced environment., • Able to provide pragmatic and considered advice under tight deadlines., • Possess a practical approach to problem-solving and be able to counsel internal clients with clear and concise advice., • Goal driven, result oriented and focus on the deliverables., • Strong ability to understand internal and corporate governance, processes and controls., • Strong analytical, communication and interpersonal skills., • Proficient in Microsoft Office Suite i.e. Word, Excel and PowerPoint.