Engagement officer jobs in BathCreate job alerts

Part Time(30hrs) Fixed Term (12 months) | Up to £24,000 per annum plus benefits | Location: Hybrid or Fully remote (UK based).

They're also proud to have a committed, highly engaged workforce, as shown by their employee engagement rating, which puts them comfortably above the charity benchmark and they want to attract the brightest and the best to help them beat this condition and change society for the better. This pivotal

Group Service Director Location: Bath Hybrid (Client Travel as Required) Salary: Circa £80,000 - £100,000 (dependent on experience) Bonus Benefits Reporting to: Chief Operating Officer The Opportunity This is a pivotal, high-visibility leadership role created to architect and scale the Service division into a best-in-class, customer-centric engine for growth and retention. Currently a department with c. £8m turnover, you will be responsible for executing an ambitious plan to grow this to c. £24m over the next three years. This is a unique opportunity to build, shape, and lead a function from the ground up, embedding a high-performance culture and scalable operating model that will support the businesss ongoing expansion, both organically and through acquisition. Purpose of the Role To provide strategic and operational leadership for the Service function, ensuring the delivery of exceptional, compliant, and profitable service across all companies (Fire, Security, Electrical). You will be the driving force behind our service culture, leveraging technology and data to optimise performance, ensure regulatory compliance, maximise client retention, and identify revenue growth opportunities through upselling and cross-selling. Key Responsibilities Strategic Leadership & Commercial Growth: Develop and execute the strategic growth plan for the Service division, aligning with overall business objectives. Drive commercial performance through expert management of service contract portfolios, including negotiation, renewals, and pricing strategies. Build a service function agile enough to integrate new business lines and acquired companies seamlessly. Identify and capitalise on opportunities for revenue growth through proactive account management, upselling of additional services, and cross-selling across the portfolio (Fire, Security, Electrical). Operational Excellence & Service Delivery: Assume full P&L and operational accountability for the Service division. Design, implement, and manage robust processes and operating models to ensure consistent, efficient, and high-quality service delivery. Ensure all team activities meet and exceed Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and contractual obligations. Lead and inspire a multi-layered team, fostering a culture of accountability, proactive problem-solving, and exceptional customer service. Establish and maintain comprehensive dashboards and reporting systems to monitor performance, identify trends, and drive data-led decision-making and continuous improvement. Compliance, Quality & Safety: Serve as the ultimate authority on service compliance, ensuring all activities adhere to relevant industry regulations and standards. Maintain and enhance all necessary company and individual accreditations. Embed a culture of absolute integrity and safety in all service operations. People & Culture Leadership: Build, mentor, and lead a high-performing, motivated service team. Recruit key talent as the department scales. Champion our core values, embedding a customer-centric and collaborative team spirit at every level. Act as a change leader, effectively managing restructuring, process evolution, and integration activities. Collaborate closely with HR, Fleet, Operations, Finance, and other support functions to align goals, control costs, and implement improvements. Stakeholder Engagement: Act as a key ambassador for the Service function, presenting at board level and influencing strategy. Build and maintain strong, strategic relationships with key clients, ensuring high levels of satisfaction and retention. Work closely with the sales and business development teams to support client retention and new contract wins. Person Specification - Essential Experience & Skills: Proven senior leadership experience (e.g., Service Director, Head of Service) within the Fire & Security sector. Expertise in running multi-region service operations. Experience in Electrical Compliance is highly advantageous. Demonstrable experience of leading large, multi-layered operational/service teams within a technical, field-based environment. (Service contracts, SLAs, reactive works, maintenance delivery etc). P&L Accountability track record. Strong track record in service contract management, P&L accountability, commercial negotiation, and driving revenue growth through retention and account development. Possess the ability to challenge engineers, managers and coordinators on technical business aspects, industry standards and best practice in relation to QHSE. In-depth working knowledge of accredited environments (NSI, BAFE, SSAIB, NICEIC etc.) and the relevant British Standards and regulations governing Fire, Security, and Electrical services. Proven ability to design, build, and scale service operations. Experience in integrating acquired businesses or new service lines is highly desirable. Data-Driven Leader: Adept at using service management software, dashboards, and data analytics to drive performance, efficiency, and strategic decision-making. Change Agent: Excellent change management skills, with experience in restructuring teams and embedding new processes and cultures. Entrepreneurial Mindset: A forward-thinking, hands-on, and dynamic leader who is both strategic and execution-focused. Personal Attributes: Exceptional communication, influencing, and leadership presence. Resilient, agile, and able to thrive in a fast-paced, growth-oriented environment. Unquestionable integrity and a commitment to transparency. A passionate advocate for customer service excellence. A collaborative leader who builds strong relationships across all levels of the business. TPBN1_UKTJ

Engagement Officer – Waste Services. They are looking for an Engagement Officer to join them from the 1st of April. Our client is launching its food waste collection service in 2026, and they are building an engagement team to make it happen.

Highways Programme Engagement Administration Officer Hampshire 6-month contract £20 - £25 per hour Full time Are you an experienced Highways Programme Engagement Administration Officer for your next challenge? Our client is seeking an experienced

An exciting opportunity has arisen for an experienced Highways Engagement Officer to come and join a busy client in Yorkshire. The main duties of the Highways Engagement Officer are: Act as the primary point of contact for councillors, MPs, parish/town councils and community groups on highways matt

We’re looking for a Mayoral Engagement Officer to help deliver a high-impact engagement strategy that increases visibility and trust across South Yorkshire. Plan and deliver public engagement events with communities, partners, and stakeholders to increase visibility and build trust. You’ll organ

Resident / Tenant Liaison or Engagement Officer, Planned Works / Maintenance Engagement Officer, Retrofit / Decarbonisation Liaison Officer, Programme Liaison Officer (Housing/Construction). Resident Liaison Officer Social Housing Refurbishment. Are you an experienced Residential Liaison / Engageme

This requires excellent engagement skills with vulnerable young people subject to statutory intervention from the youth justice service as part of a Court order.

Our client, is seeking a Programme Engagement Administration Officer for an initial contract duration of six months to one year.

Key Responsibilities of a Community Engagment Officer:Support community initiatives and engagement with local groups, parish councils, and partners. Were recruiting a Communities Engagement Manager on behalf of a localauthority to help strengthen communities. This role involves developing and delive

We are seeking a dedicated Community Support Engagement Officer to join our t.

We have an exciting opportunity for an enthusiastic and well-organised Schools Engagement Officer to join our Community & Careers team.

Monitor and report on employee engagement, identifying and implementing opportunities to improve employee engagement and morale, while reinforcing key internal messaging that seeks to drive behavioural and/or cultural change. Create impactful and creative campaign content that supports employee enga

The TUC is recruiting an Employment Rights Act Engagement Officer to play a key role in promoting one of the most important advances in workplace rights in a generation. This role will help ensure that union reps, officers and working people across the country understand what the new Employment Righ

As our Net Zero Engagement Officer, you’ll work closely with colleagues across the Connexion to inspire, equip, and mobilise churches, groups, and individuals to take practical steps towards sustainability. We are offering this exciting opportunity to join in the work of the Environmental Engageme

The Wellbeing & Engagement Officer’s role is to support students face‑to‑face and online. Support the creation of Support Plans for students and monitor engagement and effectiveness.

Full and part time opportunities for Patient Engagement and Communication Officer. The post-holder will support the communication and engagement activity of the Service ensuring the delivery of proactive strategies through a robust approach to external and internal communications & participation and

What will you need to be an Employer Engagement Officer?. As an Employer Engagement Officer. Ideally, you will have employer engagement and marketing experience – as an important aspect of the role is creating work opportunities for the people we support.

KM Recruitment is a specialist UK wide recruiter for the Skills & Employability sectors.Hertfordshire - Must be flexible with travel.Convert leads received through various marketing channels and establish successful employer partnerships, to drive forward our clients Apprenticeship and workforce dev

Are you a dynamic events professional who knows how to turn a great idea into an unforgettable experience? Do you thrive in a fast-paced environment where no two days are the same? City College Norwich is looking for a Senior Events and Engagement Officer to lead, inspire and deliver exceptional eve

The volunteer engagement officer will be expected to display strong organisational skills to plan, prioritise, and deliver activities, while also representing the project within the University of Birmingham and Rugby Borough Council. Volunteer Engagement and Support.

Membership Engagement Officer, North and East Yorkshire. The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Must not hold a Memb

A regional educational authority in the United Kingdom is seeking an Attendance Support Officer.

You will be comfortable managing a varied workload, working independently while remaining closely connected to a geographically dispersed team, and travelling regularly to support member engagement across your region. Join CSP’s Campaigns and Regional Engagement team. We have an exciting opportuni

A local government authority in Greater London is seeking a Partnership & Engagement Officer to lead community engagement initiatives. This role includes managing engagement programs, providing consultation guidance, and building relationships across various services.

Patient Engagement Co-Ordinator. To manage fruitful patient engagement, including responding to initial enquiries, speaking empathetically with/meeting patients and their families.

Reporting to the Public Engagement Manager, the Public Engagement Officer will work as part of a team to deliver our mission of meaningfully involving patients and the public across Academy activities and in the way we work. Identify and connect with non-traditional or underserved audiences for enga

A global humanitarian organization seeks a Social Media and Engagement Officer for hybrid work in London.

A leading advocacy organization in the United Kingdom is seeking an Employment Rights Act Engagement Officer to promote workplace rights via effective communication and engagement.

An environmental charity in Greater London is seeking a motivated Engagement Officer to enhance the digital presence of a nature reserve.

A leading fostering agency in South Yorkshire seeks a Participation Officer to engage with children and families.

A public safety organization is seeking a Liaison Officer to enhance public safety through effective stakeholder engagement and collaboration within the Electronic Monitoring Service.

An educational recruitment agency seeks an Attendance Officer to enhance pupil attendance in a mainstream school.

An environmental organization in the Peak District National Park is seeking a Wildfire Engagement Officer.

Join CSP’s Campaigns and Regional Engagement team. We have an exciting opportunity for an experienced communication professional to join our successful Campaigns and Regional Engagement team. A key aspect of the role is building strong relationships with CSP members and especially with our member-

A charitable organization in the UK is seeking an Events Officer to support high-value fundraising events, build relationships with key supporters, and help achieve the organization's mission.

A major Christian denomination in the UK is seeking a proactive Media Officer to join their Communications Team.

Social Mediaand Engagement Officer. Ensure all content and engagement reflect an understanding of cultural diversity, political sensitivity, and our international context. Use social media analytics tools to monitor performance, report on engagement growth and sentiment, and provide insights to info

The successful candidate will support Employability and Employer Engagement Manager to establish, develop and support on the Masters employability strategy (Careers & Enterprise Pathways) for London campus.

Student Recruitment and Engagement Officer. As a changemaker, creativity and innovation are essential, particularly when designing memorable engagement experiences that reflect the college's values and appeal to diverse learner groups. You will play a key role in building strong relationships with s

A leading infrastructure contractor is seeking a Public Liaison Officer to manage communications and community relations for ongoing projects in Slough.

A local government authority is seeking a Neighbourhood Safety Officer to deliver a customer-focused service ensuring neighborhoods are safe, clean, and vibrant. Candidates should have strong communication skills, experience in community engagement, and awareness of relevant enforcement tools.

You will provide exceptional support to the Director of Research and External Engagement, manage relationships, and coordinate activities across a busy service.

As a Senior Communications Officer, Champion Engagement and Creative Partnerships, you will lead the strategy for identifying, cultivating, and managing high‑impact relationships with Goalkeepers cultural champions, including influential artists, creators, and public figures across key markets suc