Administrative support jobs in NorwichCreate job alerts

Our Admin and Secretarial team play a vital role in keeping the office running smoothly and delivering a professional, efficient service to both colleagues and clients.Working at the heart of the business, the team provides high-quality support across a wide range of administrative, organisational,

Junior Operations Coordinator Entry-Level Telecoms Support Role Contract Personnel are seeking a motivated and customer-focused individual to join the operations team of a leading IT company as a Junior Operations Coordinator. This entry-level role is an excellent opportunity for someone starting a career in telecommunications, with full training and ongoing support provided. Key Responsibilities • Serve as the first point of contact for customers reporting phone, broadband, and Wi-Fi issues, • Log and manage customer faults accurately, • Provide basic troubleshooting support via phone, email, and service systems, • Escalate complex issues to internal teams or suppliers when required, • Keep customers updated on fault progress in a professional and timely manner, • Support the operations team with service checks, diagnostics, and administrative tasks Desired Skills & Attributes • Strong communication and customer service skills, • Organised with good problem-solving ability, • Positive attitude and willingness to learn, • Basic IT skills, including Microsoft Office and email, • Ability to work independently and as part of a team, • Interest in telecoms, technology, or technical support Experience & Qualifications No previous telecoms experience is required as full training is provided. Previous customer service or administration experience is advantageous. Why This Role This role provides hands-on experience in the telecoms industry, offering a clear pathway to develop technical knowledge and operational support skills in a growing sector. This would be the ideal role for someone looking to get into 1st line support, or someone from a customer service background with an interest in IT/telecoms. About Contract Personnel: Contract Personnel are one of East Anglia’s longest-standing, leading independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie or Hannah at Contract Personnel for more details today!

Job Title – Receptionist Location – Norwich Hours – 40 hours per week and flexible to work weekends Salary- £26,500 Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 30 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious practice in Norwich. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve – • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. What’s in it for you? • Free or discounted optical products/procedures, • Career progression, • Modern working environment with superb technology support, • 33 days annual leave* Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. • Optical Express is an equal opportunities employer

Senior Commercial Insurance Account handler – Norwich – Hybrid available Base salary c50 DOE Negotiable, flex Benefits, On Site Parking Our Clients are seeking a dedicated Corporate Account Handler to provide high-level administrative and technical support to our clients Account Executives. In this role, you will be the engine room of our client service, ensuring new business, renewals, and daily enquiries are handled with precision and care. Key Responsibilities • Business Support: Assist Account Executives in securing new business quotations and arranging immediate cover., • Documentation & Accuracy: Review policy documentation for total accuracy before distribution to clients or liaising with insurers for corrections., • Lifecycle Management: Process mid-term adjustments, quarterly declarations, and manage the negotiation and invitation of renewals for your allocated portfolio., • Client Relations: Act as the first point of contact for daily enquiries, managing expectations and responding promptly to maintain high service standards., • Technical Liaison: Collaborate with Account Executives, Broking Technicians, and Directors to resolve complex technical queries., • Data Integrity: Ensure all client records accurately reflect live risks, including sums insured, perils, excesses, and exclusions., • Growth & Claims: Identify cross-sell and up-sell opportunities and coordinate with the Claims department regarding specific reports or queries., • Financial Admin: Generate invoices and credit notes for all transactions in strict accordance with the Broking Manual and action meeting minutes to keep systems updated. About You You are a proactive professional with a background in insurance and a passion for client service. You thrive in a deadline-driven environment and possess the organisational skills to manage a busy diary effectively. • Experience: Proven customer service expertise gained within an insurance setting., • Teamwork: A natural collaborator comfortable working alongside Executives and Claims Handlers., • Qualifications: CII qualifications are preferred; however, a desire to work toward your Cert CII is highly encouraged., • Technical Skills: Experience using Acturis is a significant advantage. Rewards & Benefits We pride ourselves on a supportive culture and a comprehensive benefits package designed to support your life inside and outside of work: • Generous Leave: 27 days annual leave (including your birthday Plus bank holidays., • Financial Security: 5% employer-matched pension and Group Life Assurance., • Growth: Full support for professional qualifications relevant to your career path., • Lifestyle: Access to a flexible benefits portal, a holiday purchase scheme (up to 5 days), and "Perks at Work" discounts for cinema, dining, and retail. Of you wish to apply for this position please complete the link and a consultant from Cameron James Professional recruitment will be in contact with you

Business Administration Apprentice (Health and Welfare Assistant) Location: City Academy Norwich Salary: Apprenticeship rate for those under 19 and those aged 19 or over and in the first year of their apprenticeship currently £8 per hour. Vacancy Type: 37 hours a week, term-time +1 week To start September 2026 City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them. City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students. The Role We are seeking to recruit an enthusiastic Business Administration Apprentice to join our busy Pastoral Team. This is an exciting opportunity to gain valuable experience whilst also studying. The successful candidate will be interested in pursuing a career in healthcare, administration and/or educational welfare and being part of our growing team. The post of Business Administration Apprentice (Health and Welfare Assistant) at City Academy Norwich forms part of the high-profile Administration Services and Pastoral Teams who support the teaching and learning provision across the Academy and provide a first point of contact for parents and carers. The person appointed will spend a large part of the working day responding to first aid requests for students which will include administering regular medications and ensuring student care plans and associated tasks are carried out in accordance with statutory requirements and the academy’s own first aid policy, reporting to the Deputy Headteacher. This is a 12 – 16 month developmental role that includes course fees, paid study leave and the opportunity to apply your learning in your day to day work. The post-holder will be expected to complete Business Administration (Level 3) apprenticeship. This is an integral post and the ideal candidate will possess strong team working skills, as well as the ability to work independently, attention to detail and have a keen interest to develop a career in healthcare and administration. This will involve developing, implementing, maintaining and improving administrative and healthcare services. The ability to communicate effectively with staff, students and parents and other external stakeholders face to face, via telephone and in writing will be an essential part of this role. What We Can Offer You All City Academy Norwich staff enjoy a number of non-contractual benefits, including: • Continued professional development that is relevant to you and your career path, • Free on-site car parking, • Discounts, reward cards & promo codes via our staff benefits platform, • A Cycle to Work scheme, • 24/7 access to our Employee Assistance Programme, at no cost to you, • Free access to our on-site gym Applications will be considered upon receipt; therefore early applications are encouraged To Apply If you feel you are a suitable candidate and would like to work for Sapientia Education Trust, please click apply to be redirected to our website to complete your application.

Commercial Support Administrator – Temp to Perm Location: Rackheath Hours: Mon–Thu 8:00am–5:00pm | Fri 8:00am–3:00pm Are you organised, detail-oriented, and ready to grow your career in a fast-paced commercial environment? Our client, a dynamic and expanding business, is seeking a Commercial Support Administrator on a temp-to-perm basis to join their friendly team. In this role, you’ll provide crucial support across the office and commercial functions, helping the business run smoothly and efficiently. You’ll be at the heart of operations, assisting with administration, customer enquiries, quotations, pricing, and purchasing. What you’ll be doing: • Managing general office administration, • Responding to customer enquiries via email and phone, • Preparing information for quotations and maintaining quote records, • Supporting pricing activities using spreadsheets, price lists, and calculators, • Assisting with purchasing, supplier enquiries, and order chasing, • Checking enquiry details, quantities, descriptions, and drawings, • Requesting missing information from customers when needed, • Supporting wider office processes and system improvements Who we’re looking for: • Organised, reliable, and accurate, • Confident using computers, email, Microsoft Office, and spreadsheets, • Comfortable working with numbers and attention to detail, • Proficient in, or willing to learn, AI tools to support office/admin tasks, • Able to follow processes carefully and ask questions when needed, • Professional in dealings with customers and suppliers, • Eager to learn and develop within the business Experience in administration, sales support, purchasing, customer service, or manufacturing is a bonus, but your attitude, accuracy, and willingness to learn are what really matter. What’s on offer: • Temp-to-perm opportunity with career development, • Supportive, friendly team environment, • Monday to Friday role with early finish on Fridays If you’re ready to take the next step in your administrative career and make a real impact in a commercial role, we want to hear from you! About Contract Personnel: Contract Personnel are one of East Anglia’s longest-standing, leading independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie or Hannah at Contract Personnel for more details today!

Corporate Solicitor - Specialism in Technology & AI Consultant Partner Law | Fully Remote (UK) Kingsley Wood is an innovative legal consultancy at the forefront of changing how lawyers work today. Our platform offers true independence and autonomy, combined with the strength of a trusted community and a well-established infrastructure. We provide the tools, support, and framework our Consultant Partners need to thrive and build successful, sustainable practices, empowering experienced litigators to focus on delivering outstanding client outcomes while growing their own business. What we offer A genuine consultant partner model with autonomy and flexibility and competitive fees share structure • Full administrative, compliance, and operational support, • Access to a collaborative partner network, • Modern legal tech infrastructure, • The ability to build a sustainable, scalable litigation client following without traditional firm constraints, • Earn up to 85% of what you bill, the minimum being 75%, • Flexibility on hours and days you work, • PII cover The Role We are seeking a corporate solicitor with strong experience across a broad range of complex corporate law experience, specialising in technology-focused transactions and AI-related law to work in the capacity of a Partner and participating in business development. If you are a corporate solicitor looking for the next step in your career, enjoying full control over your client relationships, fee arrangements, this opportunity is perfect for you. The Candidate You will be an experienced, commercially astute lawyer who: • 4 years’+ PQE in corporate law, specialising in Technology & AI law., • Demonstrates strong technical drafting and advocacy skills, • Is comfortable generating work through existing contacts and business development initiatives, • Is ambitious, entrepreneurial, and motivated to grow their own client following, • Thrives in a flexible, modern working environment Candidates with an existing client following or clear business plan will be particularly attractive.

Role is based in Norwich, hybrid working. Up to £25,500 plus bonuses. Job Purpose To proactively support the Managing Director and wider Client Services Team, in providing an excellent service to our Clients and Affiliates. Proactively seek new and manage existing campaigns, clients and affiliates to meet and exceed revenue targets. Responsibilities • Adhere to the business plan and KPIs outlined by the Managing Director, providing regular feedback on performance., • Identify partners to proactively approach to increase the variety and value of campaigns, clients and affiliates., • Proactively manage relationships through effective and regular communication with all partners via all methods of communication; phone, email, skype, LinkedIn., • Understand the needs of clients & affiliates and bring them together to achieve the KPIs set in the business plan., • Seek feedback from the Managing Director and wider team, on the performance of existing campaigns and agree changes with partners to improve performance., • Ensure competitive commercials are negotiated with all partners in line with the agreed targets, while considering business KPIs., • Ensure Clients and Affiliates adhere to our terms and conditions., • Suggest optimisation opportunities to clients and team members and execute accordingly, • Represent the Group at conferences and attend Client and Affiliate meetings if required., • Ensure necessary compliance docs have been completed by all parties (affiliate, clients and agency partners)., • Maintain the accurate upkeep of all Clients and campaigns., • Ensure the accurate tracking of all campaigns, placing and testing affiliate tracking pixels are working correctly as per integration within the tracking platform., • Ensure the timely and accurate update of network alerts, • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals., • Respond to queries in an effectively and timely manner, liaising with relevant team members to complete such tasks., • Weekly reporting to clients, including sales data and competitor analysis., • Support Reporting Officer with sales figures and billable statistics for finance related matters – i.e invoicing., • Ensure performance is in line with KPI’s, • Ad hoc projects as required Desired attributes & experience • Excellent interpersonal skills, with the confidence to approach and communicate with people., • Exceptional negotiation and presentation skills, • Experience in a Administrative and /or Account Management related role., • Extremely driven with the ability to work on own initiative, • Positive and honest with a can-do attitude, • Good knowledge of Microsoft applications, • Good organisational skills with the ability to manage multiple projects simultaneously., • Problem solving skills, • Excellent communication skills, • Organised, • Enthusiastic, • High moral standards, • A-C GCSE in Maths, English and Science

Commercial Support Administrator – Temp to Perm Location: Rackheath Hours: Mon–Thu 8:00am–5:00pm | Fri 8:00am–3:00pm Are you organised, detail-oriented, and ready to grow your career in a fast-paced commercial environment? Our client, a dynamic and expanding business, is seeking a Commercial Support Administrator on a temp-to-perm basis to join their friendly team. In this role, you’ll provide crucial support across the office and commercial functions, helping the business run smoothly and efficiently. You’ll be at the heart of operations, assisting with administration, customer enquiries, quotations, pricing, and purchasing. What you’ll be doing: • Managing general office administration, • Responding to customer enquiries via email and phone, • Preparing information for quotations and maintaining quote records, • Supporting pricing activities using spreadsheets, price lists, and calculators, • Assisting with purchasing, supplier enquiries, and order chasing, • Checking enquiry details, quantities, descriptions, and drawings, • Requesting missing information from customers when needed, • Supporting wider office processes and system improvements Who we’re looking for: • Organised, reliable, and accurate, • Confident using computers, email, Microsoft Office, and spreadsheets, • Comfortable working with numbers and attention to detail, • Proficient in, or willing to learn, AI tools to support office/admin tasks, • Able to follow processes carefully and ask questions when needed, • Professional in dealings with customers and suppliers, • Eager to learn and develop within the business Experience in administration, sales support, purchasing, customer service, or manufacturing is a bonus, but your attitude, accuracy, and willingness to learn are what really matter. What’s on offer: • Temp-to-perm opportunity with career development, • Supportive, friendly team environment, • Monday to Friday role with early finish on Fridays If you’re ready to take the next step in your administrative career and make a real impact in a commercial role, we want to hear from you! About Contract Personnel: Contract Personnel are one of East Anglia’s longest-standing, leading independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie or Hannah at Contract Personnel for more details today!

Taxation Solicitor Consultant Partner | Fully Remote (UK) Kingsley Wood is an innovative legal consultancy at the forefront of changing how lawyers work today. Our platform offers true independence and autonomy, combined with the strength of a trusted community and a well-established infrastructure. We provide the tools, support, and framework our Consultant Partners need to thrive and build successful, sustainable practices, empowering experienced litigators to focus on delivering outstanding client outcomes while growing their own business. What we offer A genuine consultant partner model with autonomy and flexibility and competitive fees share structure • Full administrative, compliance, and operational support, • Access to a collaborative partner network, • Modern legal tech infrastructure, • The ability to build a sustainable, scalable litigation client following without traditional firm constraints, • Earn up to 85% of what you bill, the minimum being 75%, • Flexibility on hours and days you work, • PII cover The Role We are seeking a taxation solicitor with strong experience across a broad range of complex taxation law to work in the capacity of a Partner and participating in business development. If you are a taxation solicitor looking for the next step in your career, enjoying full control over your client relationships, fee arrangements, this opportunity is perfect for you. The Candidate You will be an experienced, commercially astute lawyer who: • 4 years’+ PQE in taxation law, • Demonstrates strong technical drafting and advocacy skills, • Is comfortable generating work through existing contacts and business development initiatives, • Is ambitious, entrepreneurial, and motivated to grow their own client following, • Thrives in a flexible, modern working environment Candidates with an existing client following or clear business plan will be particularly attractive.

RM Recruit are working with an excellent organisation based in Newcastle-Under-Lyme who are actively seeking a detail-oriented Executive Assistant/Governance Partnere to join their team on a full-time, permanent basis working 37 hours per week. This role is home based with the office presence set at once/twice per week. As the ideal candidate, you will provide high-quality administrative and governance support to senior leaders and committees. Your responsibilities will include preparing agendas, attending and accurately minuting meetings, coordinating governance processes, and ensuring compliance with regulatory and internal frameworks. This is a pivotal role for someone who thrives in a structured environment, enjoys working collaboratively, and brings a solid understanding of governance best practices. Key Responsibilities: • Provide comprehensive administrative support to governance functions, including scheduling meetings, preparing documentation, and maintaining accurate records., • Attend governance meetings, ensuring high-quality and timely minute-taking., • Assist in the preparation and distribution of agendas, reports, and papers in line with agreed timelines., • Maintain governance records and registers, ensuring accuracy and compliance with internal policies and statutory requirements., • Support the organisation’s governance framework, ensuring policies and procedures are regularly reviewed and updated., • Liaise with senior leaders and board members professionally and confidentially., • Contribute to the continuous improvement of governance processes and systems. Person Specification • Proven administrative experience, ideally within a governance, compliance, or board support setting., • Strong minute-taking skills and attention to detail., • Excellent written and verbal communication skills., • Sound knowledge of governance principles and processes (experience in the public or third sector is an advantage)., • Ability to handle confidential information with discretion., • Organised, proactive, and capable of managing multiple priorities., • Proficient in Microsoft Office and comfortable using digital systems for records and communications. If you are a strong communicator with excellent organisational skills, on the lookout for a new challenge, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

We have an exciting opportunity for an Executive Assistant supporting the CFO and Marketing Director on a fully remote basis with some occasional travel to London. In this role, you will be responsible for providing executive assistance to the CFO, including the coordination of a confidential calendar, managing requests for attendance, travel arrangements, meeting and event coordination, and ensuring the effective use of CFO's time. You will bring extensive experience as a Personal Assistant / Executive Assistant, particularly in supporting senior staff and working within a large organisation. The role is home-based, though you will be required to attend meetings in person, so an ability and willingness to travel occasionally to London is expected. About You • Experience in supporting directors: Demonstrable experience providing high-level administrative support to senior executives, effectively managing their needs and priorities., • Highly organised, with the ability to manage multiple tasks and responsibilities seamlessly., • Complex diary management with the proven ability to manage intricate and demanding diaries, coordinating meetings, travel, and events efficiently., • Strong interpersonal skills with the ability to build effective relationships with a range of internal and external stakeholders., • Meticulous in managing itineraries and all related logistics, ensuring everything is in order., • Collaborative and flexible, always ready to support colleagues and contribute to team success. Person Specification • Proactive and able to take initiative, with a strong ability to work independently while also thriving in a team environment., • Tact and diplomacy - Diplomatic and professional, with the ability to navigate sensitive situations with care and discretion., • Managing complex workloads, consistently delivering quality results within tight deadlines., • Anticipates needs and plans ahead to ensure smooth operations and the successful delivery of tasks. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Independent Financial Adviser (IFA) – Remote, Hybrid or Office-Based Build a Better Future – Flexible, Fully Supported Financial Adviser Role with Lead Generation Included A growing and well-established wealth management firm is seeking experienced and qualified Independent Financial Advisers (IFAs) across the West Midlands, including Leamington Spa, to join their client-first advisory team. This opportunity offers the flexibility to work remotely, from an office, or in a hybrid model – giving you total control over how and where you work. Location: Leamington Spa & West Midlands Salary: £60,000 - £80,000 + Uncapped Earnings Potential + Full Paraplanning & Admin Support Sector: Financial Services | Wealth Management | Financial Advice As part of a business that puts clients at the centre of everything it does, you’ll be supported by a full Paraplanning team, dedicated admin support, and ongoing lead generation to help you grow and manage your client portfolio efficiently and compliantly. Why This Role Stands Out: • Remote Financial Adviser role with flexible office access if preferred, • High-quality leads provided – warm leads through digital marketing and referrals, • Full paraplanning and administrative support – spend more time advising, less time on admin, • Technology-driven advice process – using XPlan CRM and Microsoft Teams, • Ongoing CPD and compliance support – stay ahead with professional development, • Marketing support – including branded digital assets and consultative planning Key Responsibilities: • Deliver regulated financial advice across pensions, investments, protection, and retirement planning, • Work with a mixed client bank and actively grow your client portfolio through warm leads and networking, • Build long-term client relationships using a structured Six-Stage Advice Process, • Conduct remote or face-to-face financial planning meetings with individual and corporate clients, • Stay informed on financial legislation, market trends, and tax planning opportunities, • Create tailored financial reports with assistance from the in-house paraplanning team, • Comply with FCA regulations and maintain accurate client and performance records What You’ll Need: • Level 4 Diploma in Regulated Financial Planning (DipPFS or equivalent), • FCA-authorised and approved as a CF30 adviser (or eligible), • A client-centric approach with strong interpersonal and presentation skills, • Experience as a Financial Adviser or Wealth Manager in a regulated environment, • Confident using virtual platforms (e.g. Microsoft Teams) and CRM systems like XPlan, • Self-motivated, organised, and driven to develop your client bank This Role Suits: • An experienced IFA looking to reduce admin and focus on client outcomes, • A self-employed Financial Adviser seeking better support and lead flow, • A Financial Planner who values autonomy with professional infrastructure, • A relationship-led adviser aiming to grow a wealth management client base Ready to take your Financial Planning career to the next level – with the freedom and support to match? Apply now and start building your future with a firm that truly backs its Advisers.

Are you an excellent communicator with fast adaptability? Want to be involved with teams across different cultures and time-zones? Our client is seeking multiple motivated temporary Customer Operations Coordinators to assist them in delivering seamless operational excellence. This exciting debt solutions company is rapidly expanding across Europe and are looking for people to assist their team in the process! This is a unique opportunity to be at the heart of the business and support the successful launch into new markets. You'll work across different teams, systems and locations to ensure the business is prepared and the quality standard is always high. Overview: • Ongoing Temporary Position, • Fully Remote or London Based Office, • 9am-5:30pm with flexible hours, • £14-£15 Key Responsibilities: • Answering incoming phone calls, • Responding to customer emails and online, • Fulfilling customer requests, • Providing customer support, • Using computer systems to record conversation details, • Updating customer records, • Please only apply to this role if you have Debt recovery experience Excited to join a passionate and dedicated team? We'd love to hear from you! Please only apply to this role if you have Debt recovery experience. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.

Spellbook is the most comprehensive AI copilot for transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000 law firms, in-house teams, and solo practitioners rely on Spellbook to simplify their workflows and eliminate the drudgery of everyday contract work. We are backed by leading investors including Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The LegalTech Fund, Bling Capital, and Moxxie Ventures. The company recently raised $50 million in Series B funding, led by Keith Rabois at Khosla Ventures, bringing its total funding to more than $80 million. *This is an existing vacancy We’re seeking a proactive Customer Success Manager (CSM) to drive success for our mid-market and enterprise clients. The ideal candidate is experienced in SaaS customer success, skilled at managing objections, and passionate about delivering measurable value to clients. Serve as the main point of contact for a portfolio of mid-market and enterprise accounts, maintaining 95%+ GRR. Build strong relationships with key stakeholders to drive satisfaction and loyalty. Lead onboarding and training for new customers, ensuring effective adoption of Spellbook’s platform. Conduct regular business reviews (QBRs), sharing insights and identifying growth opportunities. Address objections and clearly articulate the ROI of Spellbook’s solutions. Design and send targeted emails to engage legal professionals resistant to traditional meetings. Deliver tailored presentations and product demonstrations to meet client needs. Analyze usage data to identify patterns, drive engagement, and demonstrate ROI. Manage renewals to maintain high retention and coordinate with the expansion team on upsell opportunities. Troubleshoot technical issues, collaborating with support and product teams to resolve them. Act as the customer’s advocate, providing feedback to internal teams to improve our product. Perform other duties as assigned to support the organization’s needs, consistent with the scope and level of this role. 2–3 years of customer success, account management, or sales experience in a SaaS startup. Proven success managing mid-market and enterprise accounts. Strong sales acumen and objection-handling skills. Excellent communication and relationship-building abilities. Experience creating QBRs and email campaigns to engage customers. Data-savvy, able to generate insights and demonstrate ROI. Problem-solving skills for technical challenges. Adaptability and independence in a fast-paced startup environment. Familiarity with HubSpot and Stripe. Support with other responsibilities and projects as required. Proficiency in tools like MixPanel for data analysis. Training in consultative sales methodologies (e.g., Sandler). Experience with legal technology or AI tools. Familiarity with customer success platforms. Embrace autonomy and accountability in a flexible work environment; we focus on outcomes and empower you to determine how to get the job done Access our company-paid group benefits for you and your family, with $1,000 towards mental health support Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee We are committed to creating an inclusive and supportive candidate experience. Should you require any accommodation whatsoever during the interview process, please inform us without any hesitation. Spellbook is dedicated to ensuring equal treatment and opportunity in all phases of recruitment, selection, and employment, in compliance with employment law. We do not discriminate based on gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other protected category. Spellbook is proud to be an equal opportunity employer, fostering a culture of inclusivity and maintaining a work environment that is free from discrimination, harassment, and retaliation. Spellbook uses artificial intelligence (AI) responsibly to support administrative and efficiency-focused aspects of our recruitment process. This includes activities such as drafting job descriptions, generating interview questions, note-taking and recordings, and supporting sourcing and scheduling workflows. All candidate evaluations, interviews, and hiring decisions are made by members of the Spellbook team. While AI tools may assist with screening and assessment, they do not replace human judgment in selection decisions. Our use of AI is intended to streamline routine tasks, improve consistency, and enhance the overall candidate experience. We are committed to upholding principles of fairness, transparency, and accountability in all hiring activities. Spellbook regularly reviews its recruitment practices to mitigate bias and to ensure alignment with applicable laws and evolving best practices. Spellbook uses industry benchmark data to establish compensation bands for all roles. The salary range listed for a position reflects the expected total wage range for the role—including base salary and on-target commissions, where applicable—and may span multiple career levels. Final compensation is determined during the interview process based on factors such as experience, skills, scope, and role level. In addition to base salary and applicable commissions, total rewards may include equity, health and wellness benefits, and other company programs. Full details will be shared during the interview process.

Onboarding Office Location: St James House, Hollinswood Road, Telford, TF2 9TZ Type: Permanent/Full-time, Office-based Salary: Discussed at interview Are you a top performing, experienced onboarding officer who thrives on delivering results and building relationships? At Komplex Group, we’re proud to have a 94% employee happiness score and we want YOU to help us keep it that way by attracting exceptional people who share our values and passion for care. Why You’ll Love Working Here • Life Insurance – peace of mind for you and your loved ones, • Your Birthday Off – because you deserve to celebrate YOU, • 24/7 GP Access – for you and your siblings (yes, really!), • Retail Discounts – save on your favourite brands, • Financial Advice – expert support when you need it, • Employee Assistance Programme (EAP) – because wellbeing matters, • Our Culture - where collaboration, respect, and positivity drive everything we do About Us Komplex Group: Individually brilliant. Collectively exceptional. We’re a leading provider delivering complex clinical care and high acuity mental health support to children and adults. Our mission? To make high-quality care accessible everywhere. And that starts with hiring the right people. Your Role As the face of Komplex Group for new talent, you’ll play a key role in shaping first impressions and building lasting connections. Communication is everything, you’ll engage candidates with clarity, confidence, and enthusiasm. Your responsibilities include: • Complete pre-employment checks to ensure compliance before start dates., • Coordinate inductions and PRICE training for new starters., • Carry out vetting checks (DBS, Right to Work, references, qualifications)., • Maintain secure and compliant personnel records in line with GDPR., • Monitor staff compliance (training, DBS renewals, Right to Work, licences, NMC pins)., • Liaise with candidates, managers and teams to support onboarding., • Prepare and issue contracts, onboarding packs and HR documentation., • Ensure personnel files are audit-ready and meet regulatory standards., • Chase outstanding documentation and escalate risks where needed., • Provide general HR and compliance administrative support. What We’re Looking For • An experienced recruiter who delivers results and thrives in a fast-paced environment, • A bubbly, approachable personality that makes candidates feel welcome and valued, • Strong communication skills, you’ll be the voice and face of Komplex Group for new hires, • Business Admin Level 2 (or working towards it), • Tech-savvy Ready to be the face of recruitment excellence? Send your CV to Connor.lane@komplexgroup.co.uk or call 01952 781111 for an initial informal conversation Komplex Group is an equal opportunity employer.

Infopro Digital, the B2B group specialising in information and technology, is currently looking for an Account Manager to join our team on a permanent basis at Haynes Group Limited, which sits within Infopro Digital’s Automotive division. Infopro Digital is a global organisation with 4,000 employees of 79 nationalities based in 26 countries, and a turnover of €630 million. Haynes Group are an established Automotive Data Solutions provider. For the last 11 years, the business has consistently exceeded budgets, delivering double‑digit year‑on‑year growth. In 2020, Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market. Haynes Group are looking for an ambitious, experienced Account Manager to join the sales team. It is an exciting time to join the organisation as you will be instrumental in driving new business growth and expansion. The successful candidate will be responsible for developing new business opportunities through the sale of the current UK product range. The position will suit an established professional with a proven record of securing new revenue streams from existing customers. The right candidate will be someone who understands the importance of collaboration, ownership, integrity and excellent customer service. • Responsible for delivering a pure growth model of new business through actively identifying new revenue opportunities within existing customers, • Identifying, visiting and pitching existing customers who have a requirement for additional Infopro Digital products and services, • Managing existing customer relationships, which can span across multiple territories, • Managing existing customer contract renewals, • Creating a structured and efficient sales cycle, • Creating and maintaining a qualified sales pipeline, • Supporting the wider activities of the Haynes Group business in the UK, as directed by the UK Senior Sales Manager, • Data‑savvy individual with a strong understanding of data sales and/or the UK automotive market, • Minimum 2 years’ experience with a proven track record of success in delivering new business from existing customers, • Excellent prospecting, networking, negotiation and closing skills, • Exceptional communication skills, both written and oral (including presentations), • High level of computer literacy, • Outstanding customer relationship skills, • Highly numerate individual with the ability to work with data as a core sales product, • First‑class planning, organisational and administrative skills, • Generous base salary, • Bonus structure based on company and personal performance, • 25 days annual holiday (rising to 30 days), • Birthday day off, • 2 volunteer days, • Life Assurance (4× salary from Day 1 of employment), • Group pension scheme, • Employee Assistance Programme, • Cycle to Work, gym discounts and more, • Health cash plan, • Enhanced family‑friendly policies, • Employee referral scheme, • Wellbeing tools and resources, • Comprehensive product training and ongoing support from the UK Senior Sales Manager and the wider UK commercial team At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment that promotes the well‑being of our teams. Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders across five key economic sectors: construction & public sector, automotive, industry, risk & insurance, and retail. Through our solutions, customers make informed decisions and companies develop their business and sustainable performance.

Are you an experienced Financial Adviser with a passion for providing independent advice and exceptional service to your clients? Do you dream of achieving a better work-life balance while taking control of your own future? If so, we have an incredible opportunity for you! Our award-winning client is seeking Financial Advisers who are managing clients banks with £20 Million Assets Under Management (AUM) to join their dynamic team. As an Independent Financial Adviser you will become part of a supportive ecosystem that values your expertise and empowers you to thrive. Here's what awaits you as an IFA. While you transfer into a Self Employed role within the business you will be provided with a guaranteed draw that will look after you while you move your clients across after covenants. Take home 1 st £250,000 = £100,000 (40% of revenue) Take home after £250,000 revenue includes a profit share of 12.5% so £300,000 = take home of £126,250. You will be supported by a Paraplanning and Admin team as well as a Marketing consultant who will put in place a strategy to win new business. Flexibility and Freedom: Enjoy the freedom to choose where you work, allowing you to create your ideal work environment. Additionally, our central London offices in Farringdon are available to you, providing a convenient and professional space to meet clients and collaborate with peers. Unparalleled Support: Leave behind administrative burdens and focus on what truly matters – your clients. Benefit from a fantastic business management team, full Marketing support, and a dedicated 1:2 ratio of Administration and Paraplanners. This unwavering support allows you to dedicate your time and expertise to meeting your clients' needs effectively. Cutting-Edge Technology: Embrace the latest technology at your fingertips, empowering you to streamline processes and deliver a top-tier service to your clients. With access to advanced tools and resources, you'll be at the forefront of innovation in the industry. Unlimited Earning Potential: Take control of your financial future and unlock uncapped earnings. As you grow your client base and provide them with fully independent advice, products, and services, you'll see your personal earnings soar to new heights.

Executive Assistant (Remote, UK-Based) Location: Remote (UK only) Employment Type: Full-time, permanent Salary: Competitive, based on experience About Us This company are a fast-growing international investment firm specialising in real estate and private equity. With leadership split between the US and the UK, They operate in a dynamic, fast-paced environment where clarity, autonomy, and impact matter. As they continue to scale, They are seeking an exceptional Executive Assistant to support our Managing Director in the US, while working closely with our UK team. Role Overview This is a pivotal role for an experienced, proactive Executive Assistant who thrives in an international setting. You will provide high-level support to the Managing Director and senior leadership, taking ownership of complex diary management, cross-border coordination, and strategic administrative support. In addition, you will occasionally assist with personal PA duties to ensure smooth day-to-day management of both professional and private commitments. The right candidate will be highly organised, responsive, and adaptable, with the confidence to manage competing priorities across multiple time zones. Key Responsibilities • Manage complex executive calendars across UK, US, and international time zones with precision., • Coordinate and schedule meetings, calls, travel itineraries, and logistics., • Monitor and prioritise high-volume inboxes and communications on behalf of senior executives., • Prepare documents, agendas, briefing packs, and reports., • Maintain and update records, contact databases, and CRM systems (HubSpot)., • Track follow-ups, deliverables, and deadlines to ensure priorities are met., • Provide administrative support on special projects, including research, reporting, and investor or partner coordination., • Handle confidential and sensitive information with complete discretion., • Assist with occasional personal PA duties (e.g., personal scheduling, household/vendor liaison, and other ad-hoc support as required). Required Qualifications • Minimum 3 years' experience as an Executive Assistant or in a comparable high-level administrative role., • Fluent in English with excellent written and verbal communication skills., • Advanced skills in Google Workspace (Calendar, Docs, Sheets, Gmail)., • Experience using Slack for internal communications., • Proficiency with HubSpot CRM (or a similar platform)., • Strong ability to coordinate seamlessly across multiple time zones., • Previous experience working in a remote or hybrid environment., • Highly organised with exceptional attention to detail and time management., • Previous background within Private equity/ property investment Preferred Experience • Background in finance, investment, or professional services., • Experience supporting executives across both UK and US markets., • Familiarity with international business etiquette and scheduling., • Confidence with tools such as Notion, DocuSign, and Zoom. What We Offer • Competitive salary tailored to experience., • Employer pension contributions (in line with or above UK auto-enrolment)., • 28 days paid holiday inclusive of bank holidays, with additional days for long service., • Remote work stipend and full home office equipment., • Private health insurance, including mental health support., • Ongoing training and professional development opportunities., • A collaborative, ambitious, and internationally connected team. Benefits: Pension contribution, 28 days paid holiday (including bank holidays), remote work stipend, private medical coverage, home office equipment, and ongoing professional development support. Right to Work This role is open to UK-based candidates only, with full right to work in the UK. We are not able to sponsor visas at this time.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

A leading brand in the food industry is seeking a Greek Speaking Executive Assistant to join its team. The company’s product range includes high quality, authentic multi-award-winning products and its brand is trusted, and renowned for its dedication to excellence and innovation. They are looking for an experienced Executive Assistant to support both the business owner and Managing Director. This is a unique and varied role combining high-level administrative support, communication, and coordination duties in a fast-paced international business environment. It is essential that the successful candidate is fluent in both written and spoken English and Greek. Reporting to the Managing Director, you will be the central point of contact between the London office and the owner, who splits his time between London and Greece. This is a newly created role and the company has a high staff retention rate. The job is based at the company’s London office in Leyton. This is a hybrid position, offering remote working, however it is important that you are available to be in the office when the owner is in London. As the Executive Assistant you will: • Provide daily executive-level administrative support to the owner and Managing Director., • Manage complex diaries across international time zones., • Manage inboxes, prioritising and responding to communications on behalf of the executives., • Coordinate international and domestic travel arrangements., • Serve as the primary liaison between the owner and the London-based teams., • Ensure effective and timely communication in both English and Greek., • Prepare and edit correspondence, reports, and presentations, dealing with sensitive and confidential information., • Assist in organising board meetings, supplier meetings, and internal strategy sessions., • Support with personal administrative tasks for the owner when required, maintaining a high level of discretion., • Maintain office systems and improving administrative processes., • Occasionally accompanying the Owner or MD to meetings or events in the UK and Europe as needed. We are looking for a Greek Speaking Executive Assistant with the following skills, attributes, and experience: • Proven experience as an Executive or Personal Assistant supporting senior leadership, ideally in a fast-paced or international business environment., • Strong academic background preferred., • Fluent in both Greek and English (spoken and written) – essential., • Fluency in Dutch would be beneficial., • Highly organised with strong multitasking ability and meticulous attention to detail., • Proficient in Microsoft Office Suite and comfortable using digital communication and project management tools., • Excellent interpersonal and communication skills., • A confident, proactive, and professional demeanour., • Strong problem-solving skills with the ability to anticipate needs and work independently., • Experience or interest in the food distribution or FMCG sector would be an advantage., • Flexibility to travel if required and to accommodate communications across UK/Greece time zones. You must be highly organised and able to remain calm under pressure. It would suit a person who is discreet, proactive and comfortable with a fast-paced environment. You will need to be agile and comfortable dealing with frequent changes to priorities – it’s a role that requires adaptability and initiative. In return you will receive a competitive salary plus: • Pension, • BUPA Healthcare, • Employee Discounts on products, • Training and development, • Cycle to work scheme, • Travel card loan, • Discretionary bonus If this sounds like the Executive Assistant role foryou, click apply now. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

We are looking for a proactive and detail-oriented.This role is perfect for someone who enjoys working in a fast-paced environment and has a passion for supporting people and processes.You will play a key role in providing administrative support across all HR functions, ensuring smooth day-to-day op

The role involves maintaining a welcoming environment, providing administrative support, and assisting with HR tasks.

The NHS in Norwich is seeking a Receptionist for the General Surgery Outpatients Department.The role requires excellent communication and organizational skills to provide administrative support and manage patient appointments effectively.We are looking for a highly motivated individual to join our f

You will provide high-quality administrative and project support to Project Managers and senior stakeholders, helping to coordinate meetings, maintain project documentation, track actions, and support reporting. We are looking for a proactive and organised Project Support Officer to join our Digital

An exciting opportunity has arisen for a Medical and Clinical Education Administrator to join Faculty Professional Services within Norwich Medical School, providing high-quality administrative support to the delivery of medical and clinical education programmes and supporting an excellent student an

An exciting opportunity has arisen for a Medical and Clinical Education Administrator to join Faculty Professional Services within Norwich Medical School, providing high-quality administrative support to the delivery of medical and clinical education programmes and supporting an excellent student an

University of East Anglia is seeking a part-time Medical and Clinical Education Administrator to provide administrative support for medical education at its Norwich Medical School.

Norfolk and Norwich University Hospital is seeking a National Major Trauma Registry Data Coordinator & Admin Support to join their Emergency Department. This role combines NMTR data management with administrative support for the Major Trauma & Neurosurgery teams, ensuring high-quality trauma data is

NHS is seeking a dedicated and organised administrator for their Secure Services Central Team in Norwich.This 30-hour-per-week role involves managing the Cash Office and administrative support to clinical teams.The successful candidate will handle financial record maintenance, accounting reconciliat

Support clients with ID verification, source of funds/wealth checks, and explain onboarding/legal requirements. Key duties include handling client enquiries, issuing quotes, opening files, completing ID, due diligence, AML, and source of funds/wealth checks, and providing administrative support thro

My client is looking for an experienced Administration Manager to join their established Financial Planning administrative support team; this is an excellent opportunity to join an incredibly well-established team of wealth management and retirement provision, professionals. My client is one of the county’s leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none. This is a pivotal leadership role, responsible for managing a multi‑skilled administration team, ensuring regulatory compliance, driving efficiencies, and delivering excellent outcomes for both clients and advisers. You will oversee workflow across Financial Services on a daily basis, supporting the servicing of existing business, the submission of new investments and play a key role in developing people, processes, and systems in line with business strategy and FCA expectations. Key responsibilities You will have lead, motivate and manage a team of administrators and technical staff (circa 20 team members) You will monitor workloads, allocate work, points of contact, rotas and cover to ensure efficient service of delivery You will oversee administration and technical support across Wealth, Corporate and Protection business You will work closely with the Compliance Manager to ensure FCA and compliance requirements are consistently met and embedded within the team You will promote a strong TCF culture, placing excellent client outcomes at the centre of all support functions You will identify training needs and implement development, coaching and CPD plans You will conduct appraisals, one‑to‑ones, probation reviews and performance management You will recruit, develop and resource the team to meet current and future business needs You will answer and support day‑to‑day product and process queries You will review, improve and implement new processes, efficiencies and system changes You will manage and contribute to projects, including IT and e‑commerce initiatives You will liaise closely with Compliance, Directors, Product Providers and key stakeholders You will provide information to the Senior Management team and Directors around work undertaken by administrators, and where any backlogs may develop You will ensure company values are upheld across all Financial Services staff under your management You will provide management reporting and updates to the Directors You will engage with and ensure most effective use of my client chosen CRM – Intelligent Office. What my client is looking for You will be a confident and capable people manager with strong Financial Services knowledge and a proactive, improvement‑focused mindset. Essential skills and experience: You will have proven experience managing administration teams within Financial Services You will have strong people management, coaching and leadership skills You will have good knowledge of life assurance, pensions and investment products You will have excellent organisational, prioritisation and delegation skills You will possess the ability to analyse workflows and implement efficiencies and improvements You will be a confident communicator, able to motivate, influence and engage teams and stakeholders You will have experience in training, development and performance management Why apply for this position This is a key leadership role within a respected Financial Services business An opportunity to shape and improve systems, processes and team development A chance to become a supportive senior leader, working in a collaborative working environment A chance to focus on quality, compliance and client outcomes — not just volume My client offers long‑term career development within a growing organisation Benefits • Company pension, • 25 days holiday + BH (option to purchase additional holiday each year), • Death in Service 4 x Salary, • Bupa Cashplan, • Annual pay review, • Annual group bonus (discretionary), • Regular work social events, • Support of professional training and development (CII exams)

Reception / Admin & Invoice Processing Role – Family-Run Construction Firm in Norwich City Centre Our Client, a well-established family-run business based in the heart of Norwich, is looking for a reliable and detail-oriented individual to support their team with administrative and invoice processing tasks. ️ Key Responsibilities: Answering incoming calls and providing professional customer service Processing invoices against purchase orders General administrative duties to support daily operations Assisting the purchasing department with order processing Minute-taking during weekly team meetings Ideal Candidate: Strong mathematical skills and attention to detail Organised, proactive, and able to manage multiple tasks Comfortable working in a fast-paced office environment Previous experience in admin or finance roles is desirable This is a fantastic opportunity to join a friendly, close-knit team and contribute to the smooth running of a respected local construction firm. If you know someone who might be a great fit, or would like to apply yourself, please get in touch

Website Content Administrator (Part-Time) Norwich | 20–25 Hours Per Week | Competitive Hourly Rate Are you highly organised, detail-focused, and take pride in getting things right? Select Recruitment is recruiting on behalf of a successful, family-run business in Norwich that is looking for a Website Content Administrator to join their friendly team. This is a fantastic opportunity for someone who enjoys structured work, has a keen eye for detail, and wants to play an important role in maintaining a busy e-commerce website. What You'll Be Doing Uploading new products to the company website Updating product descriptions, images, pricing, and SKU codes Maintaining accurate product information across the site Checking content for errors and inconsistencies Ensuring customers have a positive online experience Working closely with colleagues to keep website content up to date This isn't a technical IT role. Full training will be provided, and we're more interested in your attention to detail, willingness to learn, and ability to spot mistakes before they become problems. What We're Looking For You'll be someone who: ✔ Has excellent attention to detail ✔ Enjoys working accurately and methodically ✔ Is comfortable with repetitive tasks ✔ Has good written communication skills ✔ Isn't afraid to ask questions when unsure ✔ Is reliable, trustworthy, and eager to learn Previous experience in administration, data entry, website content management, e-commerce, or product administration would be beneficial but is not essential. What's On Offer? Flexible part-time hours (20–25 hours per week) Full training and support Friendly and supportive working environment Flexibility around working patterns where possible Opportunity to grow with an established and successful business Whether you're looking to build on existing administrative experience or seeking a flexible role with a great local employer, we'd love to hear from you. Apply today or contact Jade at Select Recruitment Specialists for more information

Senior Commercial Insurance Account handler – Norwich – Hybrid available Base salary c50 DOE Negotiable, flex Benefits, On Site Parking Our Clients are seeking a dedicated Corporate Account Handler to provide high-level administrative and technical support to our clients Account Executives. In this role, you will be the engine room of our client service, ensuring new business, renewals, and daily enquiries are handled with precision and care. Key Responsibilities • Business Support: Assist Account Executives in securing new business quotations and arranging immediate cover. • Documentation & Accuracy: Review policy documentation for total accuracy before distribution to clients or liaising with insurers for corrections. • Lifecycle Management: Process mid-term adjustments, quarterly declarations, and manage the negotiation and invitation of renewals for your allocated portfolio. • Client Relations: Act as the first point of contact for daily enquiries, managing expectations and responding promptly to maintain high service standards. • Technical Liaison: Collaborate with Account Executives, Broking Technicians, and Directors to resolve complex technical queries. • Data Integrity: Ensure all client records accurately reflect live risks, including sums insured, perils, excesses, and exclusions. • Growth & Claims: Identify cross-sell and up-sell opportunities and coordinate with the Claims department regarding specific reports or queries. • Financial Admin: Generate invoices and credit notes for all transactions in strict accordance with the Broking Manual and action meeting minutes to keep systems updated. About You You are a proactive professional with a background in insurance and a passion for client service. You thrive in a deadline-driven environment and possess the organisational skills to manage a busy diary effectively. • Experience: Proven customer service expertise gained within an insurance setting. • Teamwork: A natural collaborator comfortable working alongside Executives and Claims Handlers. • Qualifications: CII qualifications are preferred; however, a desire to work toward your Cert CII is highly encouraged. • Technical Skills: Experience using Acturis is a significant advantage. Rewards & Benefits We pride ourselves on a supportive culture and a comprehensive benefits package designed to support your life inside and outside of work: • Generous Leave: 27 days annual leave (including your birthday Plus bank holidays. • Financial Security: 5% employer-matched pension and Group Life Assurance. • Growth: Full support for professional qualifications relevant to your career path. • Lifestyle: Access to a flexible benefits portal, a holiday purchase scheme (up to 5 days), and "Perks at Work" discounts for cinema, dining, and retail. iF you wish to apply for this position please complete the link and a consultant from Cameron James Professional recruitment will be in contact with you

Business Administration Apprentice (Health and Welfare Assistant) Location: City Academy Norwich Salary: Apprenticeship rate for those under 19 and those aged 19 or over and in the first year of their apprenticeship currently £8 per hour. Vacancy Type: 37 hours a week, term-time +1 week To start September 2026 City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them. City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students. The Role We are seeking to recruit an enthusiastic Business Administration Apprentice to join our busy Pastoral Team. This is an exciting opportunity to gain valuable experience whilst also studying. The successful candidate will be interested in pursuing a career in healthcare, administration and/or educational welfare and being part of our growing team. The post of Business Administration Apprentice (Health and Welfare Assistant) at City Academy Norwich forms part of the high-profile Administration Services and Pastoral Teams who support the teaching and learning provision across the Academy and provide a first point of contact for parents and carers. The person appointed will spend a large part of the working day responding to first aid requests for students which will include administering regular medications and ensuring student care plans and associated tasks are carried out in accordance with statutory requirements and the academy's own first aid policy, reporting to the Deputy Headteacher. This is a 12 - 16 month developmental role that includes course fees, paid study leave and the opportunity to apply your learning in your day to day work. The post-holder will be expected to complete Business Administration (Level 3) apprenticeship. This is an integral post and the ideal candidate will possess strong team working skills, as well as the ability to work independently, attention to detail and have a keen interest to develop a career in healthcare and administration. This will involve developing, implementing, maintaining and improving administrative and healthcare services. The ability to communicate effectively with staff, students and parents and other external stakeholders face to face, via telephone and in writing will be an essential part of this role. What We Can Offer You All City Academy Norwich staff enjoy a number of non-contractual benefits, including: • Continued professional development that is relevant to you and your career path Free on-site car parking Discounts, reward cards & promo codes via our staff benefits platform A Cycle to Work scheme 24/7 access to our Employee Assistance Programme, at no cost to you * Free access to our on-site gym Applications will be considered upon receipt; therefore early applications are encouraged To Apply If you feel you are a suitable candidate and would like to work for Sapientia Education Trust, please proceed through the following link to be redirected to our website to complete your application. https://ce0200li.webitrent.com/ce0200liwebrecruitment/wrd/run/etrec179gf.open?WVID=58214202FG&LANG=USA&VACANCYID=0985846yJv

Are you a senior FM or construction professional who can navigate complex PFI compliance while effortlessly managing high-stakes client relationships? Our client is seeking a dynamic SPC Manager to maintain and build upon a strong partnership with their healthcare client. Based full-time on-site in Norwich, you will oversee an established team of specialists, driving performance, managing lifecycle works, and ensuring that any technical or construction risks are expertly mitigated before they impact the client. The Role As the SPC Manager, you’ll: Act as the primary lead for the PFI contract, ensuring seamless delivery of both Hard and Soft FM services across a major healthcare site. Protect and nurture the client relationship, building on a strong foundation established over the last four years through open, relatable, and proactive communication. Mitigate technical and construction risks, focusing heavily on Hard FM compliance and variations where the contract's primary challenges reside. Lead and develop a dedicated team of 4 direct reports, including specialists in Capital Variations, Lifecycle, Performance, and Administrative Support. Oversee contract governance and compliance, working alongside your performance and variation leads to protect the commercial health of the asset. Maintain a visible, on-site presence, driving an integrated approach across all service lines to prevent any operational degradation. Your Skills To be successful in the role of SPC Manager, you must possess at least two of the following three core pillars: A strong background in Construction or Facilities Management at a Senior Level. Extensive, proven experience navigating PFI/PPP contracts. Equivalent senior-level experience working within a Healthcare environments Additional requirements include: Superb relationship-building skills: A high level of social intelligence and the ability to act as a relatable, trusted partner to the client. A balanced leadership style: Strong commercial/technical grit combined with a modern, people-centric approach to team management. Strong technical understanding: A preference for a Hard FM/technical background to effectively address engineering and infrastructure risks. What’s In It For You? This role offers the chance to inherit a contract that is already performing exceptionally well, allowing you to focus on optimization and strategic relationship management. Benefits include: A competitive salary of £90,000 to £95,000 (depending on experience). Free on-site parking at a premier Norwich facility. Standard working hours: Monday to Friday, 9:00 AM – 5:30 PM (with standard 1-hour lunch, flexible to 5:00 PM finish with a 30-minute lunch). Discretionary flexible working: The potential for 1 day per week working from home once embedded, based on performance (non-contractual). The opportunity to manage a crucial public infrastructure asset alongside an established, structured support team. How to Apply? To apply for the position of SPC Manager, click ‘Apply Now’ and send your CV directly to Michael McAllister. Interviews are being arranged swiftly—secure your opportunity to lead this high-profile contract today

Job Title: 1st Line Support Technician Contract Type: Permanent Full-Time Salary: Up to £28,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift patter between 0800 and 1745 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements, • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy, • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs, • Achieving individual KPIs and in turn contributing to the success of the department, • Answering telephone calls from customers with technical problems and queries, • Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures, • Creating, administrating, and disabling active directory objects, • Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes, • Performing software updates and installations on end users' workstations and servers, • Raising cases from emails received by the department and from the proactive monitoring system, • Escalating incidents to senior support team members or external suppliers when required, • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation, • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience • Proven experience working within a customer service based role, • Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers, • Organisation and time management skills, • To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner, • Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: Video call over MS Teams with the Team Leader Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Job Title: Administration Assistant Location: Norwich Salary: 25-30k Role Overview My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Must have a UK driving licence, and be willing to travel across the UK for the purposes of the job. This will include staying over ( paid by company) and a pool car will be provided. Key Responsibilities Key responsibilities for the role will include, but not be limited to the following: • Contact new customers registering via our website and guide them through the onboarding process. • Clearly explain the benefits and process of our products over the phone, responding confidently to queries. • Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail. • Liaise with external legal representatives to coordinate contract reviews and finalisation. • Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.• Provide ongoing customer support throughout their journey, including post-completion follow-up. • Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams. • Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries. • Provide general administrative support across the business to ensure smooth day-to-day operations. Skills & Experience Essential • Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations. • Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience. • Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail. • Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based). • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records. • Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

Junior Procurement Assistant Due to continued growth, our city‑based client is looking to recruit a Junior Procurement Assistant to work closely with the Head of Procurement. This is a fantastic opportunity for someone who is organised, confident, and full of common sense, with a real roll‑your‑sleeves‑up attitude. We’re keen to hear from people who enjoy learning, are happy to give things a go, and thrive in a busy, team‑focused environment. The Role You will support the day‑to‑day procurement function, helping to ensure everything runs smoothly. Your responsibilities will include: Providing centralised administrative support to the procurement team, including booking meetings, arranging transport and deliveries, and handling internal enquiries Creating and managing purchase orders Resolving escalated invoice queries and responding to supplier enquiries Onboarding and setting up new suppliers, including database administration Acting as a key link between the procurement team, suppliers and internal stakeholders Supporting low‑value tender exercises Producing regular procurement reports Ensuring supplier and vendor information is accurate and kept up to date within procurement systems Experience & Skills We’re looking for someone who brings enthusiasm, reliability, and a strong work ethic, along with: Previous experience working within a construction environment Supply Chain or Procurement experience (preferred but not essential) Excellent communication skills and the ability to build positive working relationships Strong attention to detail and the ability to meet deadlines A proactive attitude with a genuine desire to learn and develop Confidence using systems and databases (experience with Procore would be an advantage, but is not essential) An understanding of the importance of delivering a first‑class service UK Driving Licence In Return You’ll be joining a supportive, forward‑thinking team that values its people and offers ongoing training, development opportunities, and a great working environment

PERMANENT* Speech & Language Therapist – ADHD/Autism/Dyslexia/Dyscalculia Hybrid - On site clincs at NR3 1YE Salary - £30,000 to £56,000 DOE Service Care Solutions are proud to be recruiting for a Speech & Language Therapist (Neurodevelopmental) on behalf of a leading independent provider of autism and ADHD assessments across the UK. This innovative service delivers high-quality, evidence-based neurodevelopmental assessments for children, young people and adults through both NHS-funded and private pathways. Through Service Care Solutions, you’ll join a passionate multidisciplinary team dedicated to delivering timely, accurate diagnoses and improving long-term outcomes for families. The organisation is committed to clinical excellence and clinician wellbeing, equipping staff with cutting-edge digital systems, smart report-writing tools and in-house IT support to reduce administrative burden and enhance clinical impact. Responsibilities Conduct face-to-face structured observations as part of neurodevelopmental assessments Complete remote developmental history interviews with parents and carers via Zoom Participate in collaborative MDT diagnostic discussions (with senior support where required) Deliver clear, compassionate feedback to families Produce accurate, high-quality diagnostic reports using smart report-writing tools Meet service KPIs through effective caseload management Provide clinical supervision where applicable Travel to clinic bases for in-person assessments (hybrid roles)Requirements Minimum 1 year’s professional registration with HCPC, NMC, GMC or Social Work England HCPC – Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist NMC – Mental Health Nurse, Learning Disability Nurse, General Nurse, Children’s Nurse GMC – Medical Practitioners Social Work England – Social Worker At least 1 year’s experience conducting autism and/or ADHD diagnostic assessments in CYP Strong understanding of differential diagnosis in neurodevelopmental presentations In-depth knowledge of DSM-5 criteria for autism and ADHD Experience using tools such as ADOS-2, ADI-R or equivalent Eligibility to work in the UK How to Apply In return, you’ll receive competitive salary (DOE), annual reviews, pension contributions, 28 days’ annual leave plus bank holidays (and your birthday off), private healthcare, CPD opportunities, supervision and access to a collaborative clinical network. If you’re looking to make a genuine difference in neurodevelopmental care, Service Care Solutions would love to hear from you. Why Join Service Care Solutions? £250 Welcome Bonus • We are offering a Welcome Bonus of £250, paid after completion of 150 hours (or equivalent) in your new placement. Refer a Friend (Earn up to £750 per Referral) • Simply refer your friend. If they get the role, we’ll give you up to £750 per Referral. To Apply: Please contact Chris on using the below details: E: (url removed) T: (Apply online only)

We are looking to appoint a Planning Officer to join a multi disciplinary, motivated and friendly Development Management Team. Working for two authorities creates the opportunity to build your knowledge on a wide range of planning applications and to help shape and deliver against our ambitious growth agenda while also protecting our strong built and natural environment. We have a lot to deliver, handling circa 4000 planning applications per year covering a diverse area including urban areas, rural areas and vibrant market towns. We have some significant housing and commercial sites to deliver alongside enabling infrastructure including large scale residential schemes in Broadland's Growth Triangle, key employment sites including enterprise zones, and a newly adopted Local plan for Greater Norwich to deliver against. We are therefore looking for a Planning Officer to work within one of our area teams who is motivated and ambitious, is a strong team player and ready to play a vital role in helping to create exceptional places to live and work for our residents. What you'll be doing… Process general enquiries and advise on whether planning permission is required Assess planning applications and discharge condition applications including site inspections, publicity, liaison with technical consultees, negotiation with applicants/agents, objectors and the public. Prepare delegated reports and recommendations to committee in respect of planning applications. Prepare evidence, land use history and statements in the preparation of appeals. Provide information and advice to the elected members, public and other parties on development management issues. Undertake project work/administrative duties in support of the work of the development management team, including monitoring compliance with planning permissions.The post requires the ability to travel to different locations, but offers a work/life balance with hybrid home and office working. Office days are located in the modern Horizon office building located just outside the historic City of Norwich, a university and cathedral city with a thriving regional arts scene and cosmopolitan culture situated in an area of exceptional natural beauty including The Broads and the Norfolk Coast. The city has the facilities of a regional capital and great transport links. The offices are served directly by city centre bus connections and has its own Beryl bike docking station as well as plentiful cycle parking. What you'll be doing… Process general enquiries and advise on whether planning permission is required Assess planning applications and discharge condition applications including site inspections, publicity, liaison with technical consultees, negotiation with applicants/agents, objectors and the public. Prepare delegated reports and recommendations to committee in respect of planning applications. Prepare evidence, land use history and statements in the preparation of appeals. Provide information and advice to the elected members, public and other parties on development management issues. Undertake project work/administrative duties in support of the work of the development management team, including monitoring compliance with planning permissions.Essential Requirements: Relevant qualification (HNC or related degree) and/or proven equivalent relevant experience in a planning environment. Minimum 3 A levels or equivalent and GCSEs to include English Language and Maths or NVQ Administration Level 3. Ideally will have experience in a Development Management Team determining planning applications.Closing Date: Sunday 7th June Interview Date: To be confirmed Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service

HR Coordinator – Shared Services About the role We are looking for a highly organised and detail‑focused HR Coordinator to join our Shared Services team, providing a professional and efficient HR service across the business. Reporting to the Shared Services (HR and Payroll) Manager, you will support the HR Administration team with day‑to‑day HR and payroll administration, ensuring processes are delivered consistently, accurately and to a high standard. This role plays a key part in streamlining HR processes, supporting continuous improvement, and enhancing the overall employee experience. The ideal candidate is an organised, detail‑driven HR professional with experience in HR administration or a Shared Services environment, who enjoys working with systems, processes and high‑volume activity. Key responsibilities Provide comprehensive HR administrative support across the employee lifecycle (starters, movers and leavers) Support the Shared Services (HR and Payroll) Manager and HR Administration team with core HR processes Deputise for the Shared Services (HR & Payroll) Manager as required, including meeting attendance and line management of the team. Responsibility for governance within the HR Admin department in relation to policies, procedures, data accuracy, recording and reporting. Complete transactional HR administrative activities accurately, including new starters, contractual changes, and leavers. Lead on reviewing HR and Payroll workflows, identifying inefficiencies, and implementing process improvements that enhance accuracy, user experience, and operational efficiency. Provide expert guidance and proactive support to line managers and employees, resolving day‑to‑day HR and payroll queries efficiently while identifying recurring issues and recommending long‑term solutions. Act as a first point of contact for routine HR queries, delivering a professional and consistent service Maintain exceptional data quality, ensuring all records are accurate, compliant, and aligned with GDPR and audit requirements. Produce HR reports and support audits as needed About you Previous experience in an HR administration, HR coordinator or shared services environment Previous line management experience Strong attention to detail and ability to manage high‑volume administrative processes Confident working with HR and payroll systems and Microsoft Office Professional, discreet and customer‑focused approach Strong organisational skills with the ability to prioritise workload effectively CIPD qualification or working towards one (desirable but not essential) What We Offer Competitive Salary 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off Paid time off annually to volunteer Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

We are a thriving and growing business based on the outskirts of central Norwich. Due to expansion and volume of work we are now seeing a part-time Bookkeeper to join our team. This is a varied role and as such the successful candidate will need to have a clear background in a Finance and Accounting environment. The role will involve Maintaining thecompany's financial records by systematically recording all income and expenses, managing accounts payable and receivable, and reconciling bank accounts to ensure accuracy.Key duties include generating invoices, preparing financial reports such as profit and loss statements and balance sheets, and providing financial data to accountants for tax preparation. Record Financial Transactions: Manage Accounts Payable & Receivable: Handle accounts payable by organizing and processing bills for payment, and accounts receivable by managing outgoing invoices and tracking incoming payments. Manage the accounts receivable process, including issuing invoices, tracking incoming payments, and reconciling client accounts. Schedule payments to suppliers in line with agreed terms while managing cash flow effectively. Reconcile supplier statements and resolve any discrepancies promptly. Cash Flow Take ownership of the companys cash collection process, ensuring all client invoices are paid on time. Monitor debtor accounts daily, identifying overdue invoices and escalating where necessary. Build and maintain positive relationships with clients to encourage timely payments while handling sensitive collection matters professionally. Issue payment reminders, statements, and follow-ups through calls, emails, and letters in line with company procedures. Work closely with the operations and sales teams to resolve billing queries or disputes promptly. Maintain accurate debtor records and prepare aged debt reports for management review. Provide regular updates to management on collection progress, risks, and overdue accounts. Bank Reconciliation: Reconcile bank and credit card statements with the company's financial records to identify and resolve any discrepancies. Generate Financial Reports: Prepare monthly, quarterly, and annual financial statements, such as the profit and loss statement and balance sheet, to provide insights into the business's financial standing. Use Accounting Software: Utilize and maintain accounting software to manage financial data. Assist with Tax Preparation: Provide complete and organized financial records and necessary statements to accountants to assist with tax return preparation. Prepare and submit VAT returns and other statutory filings as required Liaise with external accountants, auditors, and HMRC as necessary. Manage Payroll: Process payroll for employees and submit related tax forms, expenses,and payments. Other: Maintain accurate and organised financial records in line with company policies. Support the finance team with ad hoc reporting and administrative tasks. Required Skills and Qualifications: Proven experience as aBookkeeperor in a similar finance role. Experience with accounting software (e.g., Xero, Sage, QuickBooks) and MS Office, particularly Excel. Knowledge of UK accounting regulations and VAT requirements Attention to Detail: Meticulousness is crucial for ensuring the accuracy of financial records. Organizational Skills: Ability to keep financial records and documents well-organized and accessible. Proficiency in Accounting Software: Experience with common accounting software. Knowledge of Financial Principles: Understanding of basic accounting principles and terminology. Communication Skills: To communicate with clients, suppliers, and accountants. Additional Information: The above responsibilities are not exhaustive and may evolve with the needs of the businessincluding general administrative tasks. This is a part-time position (reduced hours over a 5 day week ideally) ..please apply today. TPBN1_UKTJ

My client is a reputable and well established wealth management firm with offices east of Norwich. At present my client is looking to add an experienced Paraplanner to complement their team of existing professionals. My clients approach, together with a loyal client base and a talented team, makes being a Paraplanner a great opportunity for someone who shares my clients ethos and values. The role As a Paraplanner you will have the opportunity to provide a more holistic financial planning solution, with access to a hub of knowledge, built up by the firms’ Partners who between them have over 50 years’ experience working in the sector. You'll support the Financial Planners in a variety of ways, ensuring a fully compliant service and excellent client experience is maintained at all times, with a view to developing your industry knowledge and experience of presenting research to clients. Responsibilities Analysis - full analysis of clients’ requirements, development of cash flow models and accurate recording of client data Solutions - construction of financial planning solutions (investment, retirement, long term care planning, tax and IHT planning) supported by the production of computer models and reports Recommendations - preparation of letters and reports (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Reviews - preparation of client reviews, updating cash flow models, investment performance reviews and production of supporting reports, discussion documents and computer models Client Relationship Building - servicing client’s day to day needs, liaison by telephone, letter, email and attending meetings, including presenting solutions and recommendations Coordination - working with colleagues within the Financial Planning team to ensure application and provider forms are prepared as required and clients are updated throughout the process Partners – working with other professional advisers e.g. Solicitors and Accountants to implement an agreed action plan Requirements Chartered Financial Planner status – preferable or willingness to work towards A minimum of a Diploma in Financial Planning and a requirement to keep abreast of compliance and regulatory changes Four years industry experience – preferable • Excellent administrative, research, report writing and communication skills Excellent analytical skills with a preference for working in a structured, planned manner Ongoing self-development to maintain appropriate level of CPD for role Benefits - Competitive salary - Private Medical Insurance post probation - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave (plus buy and sell up to 5 days) - Office Christmas close (3-days) - Life Assurance - Health cash plan - Hybrid working - Discretionary performance related bonus - Employee Assistance Programme - And lots of flexible benefits to choose from

My client is a boutique practice in the centre of Norwich; they are a well-established firm with a strong client following. A vacancy has arisen to support one of their Financial Advisers with their administration and paraplanning tasks. This position involves working closely with one of my clients’ advisers and providing one-to-one support on all aspects of business processing. You will liaise with clients and product providers on existing and new business via telephone, email and letter. Whilst prior experience of both administration and paraplanning is desirable, candidates with strong financial planning administrative skills and a willingness and desire to grasp the paraplanning elements of the role will be strongly considered, no qualifications are required but prior experience is essential. This role has arisen out of a requirement for further adviser support. The key tasks of the Administrator/ Paraplanner include: • You will update client records from fact finds and meeting notes, • You will process new business applications – to include preparation of illustrations and forms, • You will process the withdrawal of funds, • You will process fund switches/buys, • You will carry out the administration of existing plans, • You will provide client valuations and review letters, • You will process post-retirement Cashflow Modelling by compiling reports using SelectaPension (desirable), • You will carry out fund research using tools such as FE Analytics, • You will carry out risk profiling of clients, • You will complete suitability report preparation using templates Procedures for both new business and client reviews are well established and training will be provided. Key Skills • Previous experience in administration processes within an IFA practice, • Experience of Paraplanning processes within an IFA practice would be advantageous, but not essential, • Experience of using Intelliflo is desirable, • You will possess a good knowledge of products and procedures, • You will be articulate, a good communicator and possess strong organisational skills, • You will possess the ability to work within an established team structure, • You will possess the ability to prioritise workload, • You will perform to a high standard in a sometimes pressurised environment, where necessary, • You will have excellent attention to detail, • Experience using Intelligent Office would be advantageous, my client also uses a variety of provider platforms, such as Transact, Prudential, Aviva and Fidelity. Salary level: £20,280 -£29,200 depending on experience and hours worked This role is permanent and is fully office based Holiday: 25 days per annum plus bank holidays pro rata for hours worked (Discretionary time off at Christmas/New Year) Monday to Thursday 9am-5pm Group Pension membership following successful completion of probationary period

Job Title: Solutions Co-ordinator Engagement: Full-time, permanent Location: Norwich ⌚ Working hours: 08:50 - 17:40 Salary: Up to £30,000 About the role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. What you’ll do Provide administrative support to Solutions and Marketing Team Assist with the creation, tracking, and follow-up of sales opportunities and proposals Maintain regular communication with customers to ensure satisfaction and engagement Identify opportunities to cross-sell or upsell additional services Assist in planning and supporting account plans Ensure customer orders and service cases are complete and accurate before handover Liaise with internal departments to coordinate service delivery and resolve queries Support the onboarding of new customers, ensuring a smooth and professional experience Help maintain internal documentation, CRM, knowledge bases, and process guides Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups Participate in training and development activities to build product and process knowledge What you’ll bring Strong organisational, time‑management skills and attention to detail Excellent written and verbal communication Proactive approach to problem‑solving Competent in producing reports, presentations, and structured documentation Ability to work under pressure and meet deadlines Process‑driven mindset with ability to follow structured workflows Understanding of end‑to‑end sales processes and sales cycles Familiarity with CRM systems and pipeline management Knowledge of quoting, proposal creation, and contract processes Basic awareness of marketing–sales alignment (lead management, campaigns, events) (Desirable) Knowledge of IT / Managed Services environments What we offer 25 days leave + bank holidays Your birthday off Company Pension Private medical Gym membership Cycle to work scheme * Endless learning opportunities Who we are Acora One is a trusted UK technology partner dedicated to helping small and medium-sized businesses thrive through reliable, secure, and scalable IT solutions. Backed by the expertise and resources of Acora Group, Acora One delivers comprehensive managed IT services, cybersecurity, cloud solutions, connectivity, telephony, and business continuity support tailored to the needs of growing organisations. Our values #1 Be the best you can be #2 We do what we say #3 Together we win Interested in becoming an Acoran? Check out the link to our website to read more about us - Homepage - Acora ONE To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Group Acora Group are an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people based on qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

About the role Norfolk Citizens Advice helps people find a way forward by providing free, impartial and confidential advice. As an Adviser, you’ll support people facing a wide range of issues, including benefits, housing and related concerns, helping them understand their options and achieve positive outcomes. You’ll deliver high‑quality, impartial advice primarily via telephone, email and digital channels, working in line with Citizens Advice values and Advice Quality Standards. The role focusses on supporting tenants and clients to understand their options, improve their wellbeing and achieve positive outcomes. Key areas of responsibility Provide high‑quality, client‑centered advice in line with Citizens Advice values and principles Support tenants with practical advice and wellbeing-focused solutions Use effective listening and questioning to understand client circumstances and circumstances Help clients achieve positive outcomes and take informed next steps Deliver advice in line with the Advice Quality Standard (AQS) Maintain accurate, timely and confidential case records on all systems Manage workload effectively and meeting agreed targets and priorities and service standards Respond appropriately to internal and external referrals Carry out home visits where required, in line with service needs and Lone Working procedures Provide office cover at other local Citizens Advice services when required Support volunteers and colleagues when needed (full training and guidance will be provided) Person Specification Essential skills & experience Experience in client-facing, advice, support or administrative role Proficient digital and technical capability, including confidence using Microsoft 365, CRM/case management systems, governance platforms, and digital collaboration tools. Professional, clear and confident telephone manners Strong organisational and time‑management skills, with the ability to balance multiple responsibilities Full driving license and access to a car (essential) Key Details Job Title: Adviser Location: Saffron Housing Trust, Long Stratton, Norwich, NR15 2XP travelling to other sites as required. Hours: 37 hours per week Salary: FTE salary £25,114 per annum. Contract Type: This is a permanent role. Funding is currently secured for 12 months and will be reviewed thereafter. Reports to: The Locality Manager Benefits of working with us 25 days annual leave plus bank holidays (2 days to be taken before the August bank holiday and 3 days between Christmas and New Year- pro rata if part time roles) Time to rest, recharge and maintain a healthy work-life balance. Pension scheme Supporting your future while you support others Employee Assistance Programme Free, confidential support for your wellbeing, whenever you need it. Flexible working options where possible We recognise that flexible working helps people do their best work Ongoing training and development opportunities We’ll support your learning and help you grow in your role Make a difference every day Join an organisation where your work has real impact, helping people find their way through challenging moments and being part of a team doing work that truly matters to the people we serve. Closing Date: Friday 5th June 2026 Interview Date: Friday, 12th June 2026 If you require adjustments at any stage of the recruitment process, please let us know. REF-(Apply online only)