Administrative support jobs in WakefieldCreate job alerts

Clinical Team Lead | Yorkshire | £20–£22 per hour Castlefield is delighted to be supporting a Healthcare client with the appointment of motivated Clinical Team Lead to join their Surgical Services Team. This is a great opportunity for someone to support a busy team and grow into looking to take the next a hands-on leadership role. You will work closely with senior leadership to help coordinate day-to-day operations and support the wider team in delivering safe, effective, and patient-focused care. Key Responsibilities • Support the smooth running of pre-assessment and surgical services across sites, • Provide day-to-day guidance and support to nursing and administrative teams, • Help maintain high standards of patient care, safety, and experience, • Assist with service improvements, audits, and compliance with clinical guidelines, • Contribute to rota coordination, capacity planning, and patient flow, including reducing delays About You • Registered healthcare professional, • Experience within pre-assessment settings, • Some team leadership or senior staff experience (formal management experience desirable but not essential), • Strong communication, organisation, and IT skills, • A proactive, team-focused approach with a commitment to quality care About Castlefield Recruitment and How to Apply Castlefield Recruitment is a leading specialist in healthcare recruitment, connecting talented healthcare professionals with exceptional opportunities across the UK. We are committed to supporting your career journey and ensuring you find a role that aligns with your skills and aspirations To apply for this role, please submit your CV via the apply button. For more information or to speak our dedicated resourcer Ayla Aksu contact Castlefield Recruitment (ayla.aksu@ castlefieldrecruitment.com) 0161 938 7252

Part Time Temporary Finance Administrator Hays are working with a reputable organisation seeking a Part-Time Finance Administrator to join their team on a temporary basis for the next few months. This is an excellent opportunity for an experienced finance professional looking for flexible hours within a supportive and collaborative environment. Your New RoleIn this varied and fast-paced role, you will provide essential administrative and transactional support to the finance team. Key responsibilities include:Purchase Orders & Invoicing • Matching invoices to purchase orders and checking for accuracy., • Highlighting missing or incorrect PO information and escalating where required., • Ensuring all documentation is processed in a timely and compliant manner.Finance Inbox Management, • Acting as the first point of contact for the shared Finance Inbox., • Monitoring, triaging, and responding to queries., • Directing emails to the appropriate person when required and ensuring efficient follow-up.Customer & Supplier Accounts, • Receiving and reconciling customer and supplier statements., • Identifying discrepancies and following up on missing invoices or credit notes., • Maintaining accurate financial records and supporting month-end processes.General Finance Support, • Providing wider administrative support to the finance team., • Assisting during busy periods and contributing to smooth day-to-day operations.What You’ll Need to Succeed, • Previous experience in a finance or accounts administration role., • Strong attention to detail and confidence working with financial data., • Excellent communication skills and a proactive approach., • Ability to manage your own workload and work independently., • Competence with finance systems and Microsoft Office.What You’ll Get in Return, • Flexible working pattern across 3-5 days per week., • A supportive team environment., • The opportunity to add value during a key period for the organisation., • Competitive hourly rate and weekly pay through Hays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4781945

We’re partnering with a fast growing and dynamic organisation that supports a diverse portfolio of clients, including education providers and multi-site employers. They are seeking a proactive and detail-focused HR Officer to join their team, playing a key role in delivering high-quality HR administration, advisory support, and project-based work. This is a varied and engaging position combining HR operations, advisory support, and communications activity. You’ll sit at the heart of day-to-day HR delivery, ensuring efficient service levels while also contributing to wider client projects and business development initiatives. The ideal candidate will have 12–18 months’ experience in a HR administrative role and be looking to develop their career into a more advisory position. There is significant scope for progression within the role. Key responsibilities include: • Managing HR administration including contracts, employment changes, DBS checks, occupational health referrals, and HR system updates, • Monitoring and managing HR ticketing systems to ensure timely resolution of queries, • Supporting HR advisory activity, including guidance on attendance, wellbeing, recruitment, and employee relations matters, • Drafting clear and professional HR correspondence and documentation for both formal and informal casework, • Assisting with the coordination of client training and preparation of materials, • Contributing to webinars, blogs, and marketing content to support service growth, • Supporting project delivery and continuous improvement initiatives About You We’re looking for someone organised, confident, and comfortable working in a fast-paced environment. You’ll enjoy variety in your workload and be able to balance accuracy with efficiency. Ideally, you will have: • Strong experience in office-based administration (HR exposure desirable), • A good understanding of HR processes and employment legislation, • Experience drafting professional HR documentation and correspondence, • Strong IT skills, particularly Microsoft Office (Excel, Word, Outlook), • Excellent communication skills with a professional and approachable manner, • CIPD qualification (or working towards one) – desirable What You’ll Bring • A proactive, solutions-focused mindset, • Strong attention to detail with the ability to prioritise effectively, • Confidence working both independently and as part of a team, • A genuine interest in HR, people processes, and service improvement, • Commercial awareness and an interest in supporting business growth Benefits • 25 days holiday + bank holidays, plus a dedicated day off for your birthday., • BUPA Cash Plan for claiming back healthcare expenses., • Free on-site parking at their Wakefield office, free snacks, and barista-style coffee., • Hybrid working options, career pathways, and opportunities for professional development, including potential funding for external qualifications., • Holiday purchase/sell scheme, company events, and a supportive team environment This is an excellent opportunity for someone looking to develop their HR career within a supportive, client-facing environment, gaining exposure to both operational HR and advisory work. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

Temporary - ongoing - term time onlySalary - £25000 (Paid weekly via the agency).Elevation Recruitment Group are working exclusively with a school based in Wakefield to support on a medium-term sickness cover in the school office.The successful candidate will provide.General Administrative Support:

Wakefield - Level 3 Teaching Assistant A Primary School who we are currently working with are looking for dedicated Teaching Assistants who provide a safe, inspiring, educational and enjoyable environment for children attending the school. If you are looking for full time or part time positions then we would love to hear from you! We will be able to offer you work to help around your availability. You will have to - Deliver tailored teaching activities to pupils either on a one-to-one basis or in small groups. Make sure that the pupils you support are able to engage in learning and stay on task during the lesson or activity. Manage challenging pupil behaviour. Guide and monitor pupil progress. Carry out administrative duties such as preparing classroom resources Benefits of working through Academics: Continued professional development for Teaching Assistants Work in local Primary Schools Weekly pay Refer a friend to Academics scheme & receive Vouchers! Flexibility to work around existing commitments/Jobs Academics requires all Teaching Assistants to have a fully enhanced DBS, face-to-face interview plus a minimum of two professional references

Michael Page have just registered a new exciting Permanent French Speaking Sales and Customer Service Executive Position in Wakefield to work for a reputable business within the Health and Fitness Industry. This would be an extremely exciting opportunity for someone experienced with sales or an individual that has come from a customer service background that is looking to get into the sector! Immediate interview please apply now! Client Details Michael Page have just registered a new exciting Permanent French Speaking Sales and Customer Service Executive Position in Wakefield to work for a reputable business within the Health and Fitness Industry. This would be an extremely exciting opportunity for someone experienced with sales or an individual that has come from a customer service background that is looking to get into the sector! Immediate interview please apply now! Description As a French Speaking Sales and Customer Service Executive you will be supporting with incoming enquiries coming into the business converting these into sales over the telephone, email and webchat. You will be processing customers orders and providing administrative support ensuring the best level of service and up selling other products and service to maximise business opportunity. The role initially will be enquiries coming into the business and as the role progresses will be responsible for bringing on new business and targeting new custome...

Payroll Officer - Working via Veritas Education Veritas Education are recruiting for temporary staff to support schools within the Yorkshire area. The Role Working within payroll you will play a key role in delivering an accurate, compliant and efficient payroll and pensions service across the schools and trusts. You'll act as the central liaison with outsourced providers, ensure financial controls are upheld, manage monthly reconciliations, maintain payroll records, oversee auto-enrolment, and provide specialist guidance on Teachers' Pensions and Local Government Pension Scheme requirements. You'll also support year-end processes, audits, statutory notifications, and assist school administrative teams with technical queries. What We're Looking For We are seeking someone with: • A child only DBS which is on the update service, • Significant payroll and pensions experience, ideally within education but not essential, • Strong knowledge of LGPS, TPS and Auto Enrolment legislation, • Experience working with integrated HR/payroll systems, • Excellent attention to detail, problem-solving skills and the ability to manage strict deadlines, • Confident communication skills and the ability to build strong professional relationships, • A proactive, solutions-focused approach and high levels of accuracy Why Work via Veritas Education? • Competitive rates and weekly pay, • A dedicated consultant who supports you throughout, • Access to a wide range of roles and long-term opportunities, • Smooth registration process and ongoing professional development, • Trusted by schools and MATs across the region If you're an experienced payroll and pensions professional looking for your next challenge in the education sector, we'd like to hear from you. APPLICATION REQUIREMENTS FOR VERITAS EDUCATION • All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy, • Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained, • You must have legal right to work in the UK, • You must be willing to attend a registration interview Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'

Under the supervision/direction of the Administrative Supervisor, within a delegated framework for agreed tasks and seeking support as and when necessary, provide a comprehensive, confidential, Secretarial/administrative service to clinical/support services. Yorkshire Smokefree Wakefield provides ex

Sisters Food Group in Wakefield is seeking a Sales Ledger Assistant to provide administrative support to the finance team.

A reputable law firm in Wakefield is seeking an Administrative Assistant to support its Mental Health and Court of Protection teams.

Engineering Administrator page is loaded## Engineering Administratorlocations: Wakefield Bus Depottime type: Full timeposted on: Posted Todayjob requisition id: JR032085Role: Administrator (Engineering Admin)Location: WakefieldSalary: £26,257 per annumMAIN PURPOSE OF THE ROLETo provide administrative support for the Engineering management team.MAIN RESPONSIBILITIES: Inputting job sheets for engineers. Maintaining records of accident damage and repair. Ensuring that all items relating to rota reports, 24-hour sheets and Running Repair Records are recorded, signed off, input and filed. Raise purchase orders for stationery and other equipment Keep the filing system updated with latest documents and complete check lists. Setting up administrative systems and maintaining them. General office administrative support including typing memos and letters, creating and maintaining charts and spreadsheets, filing, and dealing with telephone callers. Liaising with staff from many departments within the company, including Personnel, Risk Management, and Finance.* Any other reasonable request as the business requiresKey Skills and Experience: Good organisation skills. Excellent customer service skills. Good attention to detail. Ability to work accurately and efficiently in a busy environment. Ability to work confidential information in a professional manner. Work well within a team and on their own initiative. Must have a good working knowledge of MS Office, particularly Word and Excel, and be accurate and efficient with inputting data. Knowledge of database programmes especially Oracle would be an advantage.KEY STAKEHOLDERS:Externally: External service providers/suppliersInternally: All staff in all functions[](blob:https://arriva.wd3.myworkdayjobs.com/9cae2ebf-0948-404c-9fee-9a37cbc0058b)0:00 / 3:05 #J-18808-Ljbffr

Wakefield, West Yorkshire, United Kingdom To provide administrative support for the Engineering management team. • Inputting job sheets for engineers., • Maintaining records of accident damage and repair., • Ensuring that all items relating to rota reports, 24-hour sheets, and Running Repair Records are recorded, signed off, input and filed., • Raise purchase orders for stationery and other equipment., • Keep the filing system updated with latest documents and complete check lists., • Setting up administrative systems and maintaining them., • General office administrative support including typing memos and letters, creating and maintaining charts and spreadsheets, filing, and dealing with telephone callers., • Liaising with staff from many departments within the company, including Personnel, Risk Management, and Finance., • Any other reasonable request as the business requires., • Good organisation skills., • Ability to work accurately and efficiently in a busy environment., • Ability to work with confidential information in a professional manner., • Work well within a team and on own initiative., • Must have a good working knowledge of MS Office, particularly Word and Excel, and be accurate and efficient with inputting data., • Knowledge of database programmes especially Oracle would be an advantage. Externally: External service providers/suppliers #J-18808-Ljbffr

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: • We offer a competitive salary, depending on experience £30,438 - £37,827, • Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year), • Attractive pension scheme (up to 12% company contribution), • Development opportunities in line with the Mitigation Planner progression plan, • 25 days annual leave plus bank holidays – plus 2 extra wellness days!, • Life assurance cover of 4 times pensionable salary, • A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover., • Retail savings scheme, • Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire Water Logistics Centre, Foxbridge Way, WF6. pending relocation to Leeds (LS10). Work type: Permanent. 37 hours per week, Monday – Friday. We have an exciting opportunity for a Mitigation Planner to join the Asset Maintenance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Asset Maintenance are a key part of how we plan to meet the changing expectations of customers and regulators. As our Mitigation Planner you will • Coordinate urgent and planned hire requests via phone and email, ensuring timely and efficient responses., • Take ownership of enquiries from initial request through to completion, utilising internal equipment or external contract partners as required., • Conduct and support site visits to assess and scope mitigation needs, ensuring suitable solutions are identified., • Collaborate closely with operational teams and stakeholders, maintaining strong communication and effective working relationships., • Source, validate, and secure approval for quotations, mitigation plans, and site surveys in line with requirements., • Arrange delivery, installation, servicing, and removal of hire equipment, including organising transportation and logistics., • Monitor live hires and equipment stock levels, ensuring accurate tracking, timely servicing, and efficient returns management., • Manage contractor performance and compliance, including leading review meetings, maintaining SLAs/KPIs, controlling costs, and upholding Health & Safety standards., • Full UK driving licence with flexibility to travel to sites when required., • Strong IT skills, including confident use of Microsoft Office; experience with SAP S4 or similar systems is advantageous., • Proven administrative and coordination experience within a fast-paced environment., • Excellent written and verbal communication skills, with the ability to build and maintain strong stakeholder relationships., • Highly organised with strong attention to detail and accurate record‑keeping abilities., • Able to manage workload effectively, adapt to changing priorities, and remain calm under pressure., • Proactive, self‑motivated, and solution‑focused, with a customer‑oriented mindset., • Demonstrates strong influencing skills, promoting positive behaviours while working collaboratively and independently., • Experience in a similar role or within the utilities sector., • Knowledge of pumping processes, mitigation solutions, and relevant terminology., • Understanding of pollution risks and environmental impacts., • Ability to challenge technical decisions to ensure robust and cost‑effective solutions. Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! If you’ve got experience in Mitigation Planning and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. #J-18808-Ljbffr

As a Transport Planner at Lathams you will support the current transport operation in the management of route planning and customer service, ensuring every customer receives excellent customer service. You will provide the communication link between customers and drivers and keep sales informed of all failed services or significant delays. You will be expected to review driver routes and plan to maximise efficiency, taking into account your driver’s daily activities in line with the Working Time Directive and Driving hours. You will also supervise and manage driver workloads and monitor driver performance. You will be a competent decision maker, highly motivated and enthusiastic, preferably with load planning experience from your prior experience working as Transport Planner or similar. You will need excellent administrative and IT skills and enjoy working as part of a team but also be able to manage your own workload, under pressure and to deadlines. Previous experience within a fast-paced transport planning position would be advantageous as would experience of using system-based planning tools. Good geographical knowledge will e necessary as will strong customer service skills. We have two available postions for this role based at our Leeds site, one starting at an negtional start time of around 6am and the other late morning to cover into the evening til 10pm. You’ll be working in a well-equipped environment which provides opportunities to develop and grow your career. You will be part of a friendly team that continually seeks out new and innovative products and better ways to serve its customers. Benefits include a competitive salary, up to 7.5% matched pension contributions, bonus schemes, a Health Cash Plan, life assurance and a free employee assistance program offering mental health, well-being, financial, and legal support. James Latham is one of the UK's largest independent trade distributors of timber, panels and decorative surfaces. As a long-established, family-owned business with history back to 1757, we believe our success is down to our employees and are proud to say that many of our team stay with us for decades. In a recent survey 86% said they would recommend James Latham as a great place to work. James Latham - the natural choice #J-18808-Ljbffr

The Executive Assistant will provide high-level administrative support to senior leadership within the professional services sector, ensuring the smooth operation of daily activities. Description Managing a complex and ever-changing diary Acting as a strategic gatekeeper and trusted point of con

Mid Yorkshire Teaching NHS Trust is seeking an enthusiastic Digital Training & iServices support member based in Wakefield. Responsibilities include managing smartcard issues, providing administrative support to the Digital Training Team, and maintaining accurate records.

Wakefield Council is seeking a Co-ordination Support Officer to provide vital administrative support within the Adults Social Care sector. Ideal candidates should have relevant qualifications and proven administrative experience with strong Microsoft Office skills.

We are seeking to appoint a fulltime Receptionist / Administration Officer who will provide an effective and high quality reception and administrative support service within Connecting Care, ensuring customers, visitors and contractors receive high levels of customer support on arrival at bases acro

French Speaking Sales and Customer Service Executive. Process customer orders and provide administrative support to ensure high service and upsell other products and services to maximise business opportunities. Experience in sales or customer service looking to transition to the sector.

Kirklees Council is seeking a highly organized Senior Business Support Officer to join the team at Hanging Heaton CE (VC) J & I School. This role involves providing essential administrative support, acting as the first point of contact for parents and visitors, and ensuring a professional office env

The successful candidate will manage enquiries, uphold customer care policies, and work independently in a busy front-line environment. Wakefield Council is looking for a fulltime Receptionist/Administration Officer to provide effective reception and administrative support services within Connecting

We are now seeking a highly capable Project Support Officer to manage all the administrative processes of the HDRC. Take lead responsibility for the management of small projects within HDRC Wakefield, dependent on the interests of the post holder and the needs of the developing project. Provide effi

Michael Page is seeking an Interim Procurement Administrator to provide administrative support within a leading procurement and supply chain department in Leeds. Work will be on-site in Leeds 2-3 days per week.

A public transportation company in Wakefield seeks an Engineering Administrator to provide crucial administrative support for the Engineering management team.

Oxfam is seeking to hire an individual to support the administrative needs of their Batley warehouse. The ideal candidate will possess excellent communication and IT skills, demonstrate high levels of performance and professionalism, and have a strong understanding of warehouse inventory systems.

Administrative Office Work Support Assistant -Remote. The position is designed for individuals who are looking to build experience in administrative support, online workflow coordination, and general office support. Interest in administrative, office, or support-based work.

We are seeking to appoint an enthusiastic and motivated individual to join our Digital Training & iServices team. You will also provide administrative support to the Digital Training Team and will be primarily working alone, therefore the ability to manage your own workload and prioritise activities

The role will support the administrative needs of the Batley warehouse & will play a key role in ensuring all systems & paperwork requirements are met, promoting efficiency & increased productivity across the whole operation. You will have an understanding of warehouse inventory systems, commercial

Training is provided for qualified applicants, and the work is structured in a way that allows candidates to learn the role while developing strong day-to-day work habits. In some cases, an alternative arrangement may be considered for candidates who have a strong preference for an office-based sett

You will also provide administrative support to the Digital Training Team and will be primarily working alone, therefore the ability to manage your own workload and prioritise activities is essential. Create, review and update Digital Services pages on the Trust intranet. Support all Digital Teams w

Mid-Yorkshire-Teaching-Nhs-Trust is seeking an enthusiastic individual to join their Digital Training & iServices team in Wakefield.The role involves managing smartcards and providing administrative support across various staff levels.Ideal candidates will have an NVQ Level 3 qualification and exper

The role involves providing administrative support along with finance-related duties such as bank reconciliations and payment processes. A well-established organisation in Wakefield is seeking a Temporary Senior Administrator to cover maternity leave for 13 months. The ideal candidate will have seni

Together Housing Group in Wakefield is seeking a part-time Supported Housing Administrator to provide essential administrative support to its Supported Housing and Telecare teams.

NHS is looking for a dedicated care navigator/GP receptionist in Batley to provide essential administrative support for patients.The role entails directing patient inquiries, assisting with the NHS app, and ensuring a positive experience in a friendly clinical environment.Ideal for applicants with p

A major transportation provider in Wakefield is seeking an administrative support professional for the Engineering management team.The role involves inputting job sheets, maintaining records, and ensuring proper filing of documents.Candidates should possess strong organizational skills and a good wo

This entry-level role involves tasks such as data entry, administrative support, and online workflow coordination. Hrstalentsolutions is seeking an Administrative Office Work Support Assistant for a remote position in the United Kingdom.

Temporary Marketing Coordinator! Are you passionate about making a difference in the public sector? Do you have a flair for marketing and a knack for coordination? If so, we have the perfect opportunity for you! Position: Temporary Marketing Coordinator Location: Wakefield, WF1 Contract Type: Temporary Hours: Part Time - 2 days per week (3 days during busier times) Start Date: ASAP - 12 months (maternity cover) Pay Rate: £20-£24 per hour What You'll Be Doing: Collaborate with teams and CEO's to support current projects Assist in the creation of promotional materials, ensuring alignment with brand voice. Coordinate conference events that highlight the mission and engage the community. PowerPoint support. Manage company digital news, magazine with suitable content. Support administrative tasks to ensure smooth operations within the team.What We're Looking For: Previous experience in marketing or coordination, preferably within the public sector. Strong written and verbal communication skills. Tech-Savvy! A proactive, positive attitude and a passion for community engagement! Experience in WordPressApply Now! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Location: Ossett / Wakefield Hours: Monday to Friday, 7:30am – 5:00pm (1 hour lunch) Salary: £28,714 per annum Contract: Temp to Perm Start Date: ASAP We are recruiting for a Customer Service Advisor to join a busy depot in Ossett, Wakefield. Our client is a leading provider of temporary welfare and accommodation solutions for construction, infrastructure, and industrial projects across the UK. The business supplies and maintains site cabins, welfare units, portable offices, and storage containers. This is a great opportunity for someone with strong administrative and customer service experience who enjoys working in a fast-paced environment. The Role: Handling customer enquiries via phone and email Processing orders and updating internal systems Coordinating deliveries, collections, and bookings Providing general administrative support to the depot team Managing customer queries professionally and efficiently Processing damage charge outs for returned equipment Liaising with drivers, engineers, and internal departments What We’re Looking For: Previous experience in Customer Service or Administration Computer Literate Excellent attention to detail Confident communication skills (phone and email) Ability to work well under pressure and manage workload Professional, reliable, and proactive attitude Experience with invoices or damage charge outs is beneficial

Executive Assistant to the CEO & Executive Team Location: Wakefield Hours: 37 hours per week Contract: Temporary (ASAP start - until 31 July 2026, with the option to extend to 31 August if available) Recruiting on behalf of: A Multi‑Academy Trust undergoing a merger About the TrustWe are delighted to be supporting a dynamic and ambitious Multi‑Academy Trust based in Wakefield as it enters a significant period of organisational change. The Trust is currently progressing through a merger with another MAT, creating a fast‑paced and evolving environment where strong executive support is essential. To assist through this transition, the Trust is seeking an experienced and highly organised Executive Assistant to join on a temporary basis, starting as soon as possible. This role is ideal for someone who thrives in a busy setting, can hit the ground running, and enjoys providing high‑level support at senior leadership level. The RoleAs Executive Assistant, you will be a key point of coordination for the CEO and wider Executive Team. You will provide a proactive, professional and confidential PA service, ensuring the smooth running of executive operations during a critical period for the Trust.This is a varied and hands‑on role requiring excellent organisational skills, strong communication, and the ability to manage competing priorities with confidence and discretion. Key Responsibilities Provide a high‑level, proactive PA service to the CEO and members of the Executive Team. Manage the CEO's diary, and support diary management for other Executive Team members, arranging meetings and activities with minimal direction. Oversee and direct the Administration & Project Assistant, ensuring effective support for diary and administrative tasks. Manage Trust mailboxes on behalf of the CEO and COO, delegating actions appropriately. Act as the first point of contact for telephone and email enquiries, ensuring timely and professional responses. Collate information and produce reports, communications, correspondence and documentation on behalf of the CEO and Executive Team. Attend Executive Team and wider Operations Team meetings, providing administrative support as required. Maintain the Trust Policy action tracker and Policy library, ensuring policy leads update documents in line with timelines and that Trustees receive policies for approval.About YouThe ideal candidate will bring: Proven experience supporting senior leaders in a complex or fast‑moving organisation. Exceptional organisational and time‑management skills. Strong written and verbal communication abilities. A proactive, solutions‑focused approach and the confidence to work independently. High levels of professionalism, discretion and attention to detail. Experience supporting governance or policy processes (advantageous but not essential).Why This Role? Immediate start available A chance to support a Trust at a pivotal moment in its development A varied, fast‑paced role where you can make a meaningful impact Based in a central Wakefield locationIf you are an experienced Executive Assistant who can step into a senior support role with confidence and professionalism, we would welcome your application. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Order Management Administrator Location: Wakefield Hours: 37 hours per week Monday - Thursday: 8:30am - 4:30pm Friday: 8:30am - 4:00pm Pay rate: £13.68 per hour Order Management Administrator Overview We are currently recruiting for an Order Management Administrator to join a busy and supportive team based in Wakefield. This role is ideal for someone who is highly organised, detail-oriented and enjoys working in a structured environment. The successful candidate will play an important role in supporting the order management process, ensuring customer orders are processed accurately and efficiently. Order Management Administrator Key Responsibilities Processing and managing customer orders in internal systems Ensuring all order details are accurate and complete Monitoring order progress and updating records where required Liaising with internal teams to ensure smooth order fulfilment Maintaining accurate data and documentation Identifying and resolving any order discrepancies Supporting the wider team with administrative tasks when required Order Management Administrator Requirements Strong attention to detail and accuracy A methodical and organised approach to work Good communication and teamwork skills Basic computer skills and confidence using office systems Previous experience in administration, order processing or customer service would be beneficial but not essential Key words Customer Service Administrator Sales Support Administrator Commercial Administrator Operations Administrator Supply Chain Administrator Logistics Administrator Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. Consultant - Aleksandra Follert IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Join a Diverse & Growing Business Group An exciting opportunity has become available for a proactive and organised Credit Controller to join a well-established and expanding group of based in Wakefield. This is a fantastic opportunity for someone with strong communication and finance administration skills who enjoys building relationships, managing accounts, and playing a key role in maintaining healthy cash flow across multiple businesses. Working as part of a supportive finance team, you'll gain exposure to a fast-paced multi-company environment where no two days are the same. The Role As Credit Controller, you will be responsible for managing customer accounts, reducing aged debt, and ensuring timely collection of outstanding balances while maintaining positive customer relationships. You'll work closely with the Finance Manager and wider operational teams to help ensure efficient financial processes across the group. This role would suit someone who is confident, highly organised, and able to communicate effectively with customers and colleagues at all levels. Key Responsibilities Credit Control & Collections Proactively managing customer accounts across multiple group companies Chasing outstanding invoices via telephone and email Monitoring aged debtor reports and reducing overdue balances Resolving customer account queries efficiently and professionally Maintaining accurate customer account records and payment histories Allocating incoming payments and reconciling customer accounts Negotiating payment plans where required Finance Administration Assisting with daily cashbook processing and bank reconciliations Supporting sales ledger administration and account maintenance Opening new customer accounts and maintaining account information Assisting with month-end processes and reporting Supporting the finance team with ad-hoc administrative duties Handling incoming finance-related telephone calls and email enquiries Team Support Working collaboratively with finance and operational teams Supporting wider finance functions when required Assisting with maintaining strong financial controls and processes Contributing to continuous improvements within the finance department About You We're looking for someone who is motivated, detail-focused, and confident communicating with customers and colleagues alike. Essential Skills & Experience Previous experience in credit control, sales ledger, or accounts administration Strong communication and negotiation skills Good organisational skills and attention to detail Ability to manage workload and prioritise tasks effectively Confident using Microsoft Office, particularly Excel Professional and customer-focused approach Ability to work both independently and as part of a team Desirable Experience working within a multi-company environment Knowledge of Pegasus Opera Experience within fast-paced commercial businesses Understanding of finance and accounting processes What's on Offer? Salary up to £28,000 based upon experience Opportunity to join a growing and diverse business group Friendly and supportive working environment Varied role with exposure to multiple industries Career development opportunities within finance Stable, long-term position within an established business TPBN1_UKTJ

Sue Ross Legal is seeking a Fast Track Claims Team Leader to support the Team Manager and Head of Fast Track in leading a high-performing group of RTA Fee Earners and administrative staff. This is a fantastic opportunity for an experienced personal injury professional with leadership skills to make a real impact — driving performance, mentoring colleagues, and ensuring exceptional client service. As a Claims Team Leader, you’ll play a pivotal role in balancing technical expertise with team leadership. You’ll be responsible for performance management, coaching, and embedding best practices, while also providing technical guidance on personal injury cases. Key responsibilities include: • Delivering divisional financial targets and KPIs, • Conducting monthly 1:1s, appraisals, and team performance meetings, • Monitoring case progression, telephony performance, and client complaints, • Ensuring compliance with DPA, SRA rules, and company policies, • Providing technical support on litigated and non-litigated PI cases, • Mentoring and developing team members, identifying training needs, • Driving engagement and continuous improvement across the Fast Track division Key Performance Indicators: • Achieve planned financial and operational results for Fast Track, • Meet SLA targets agreed with your Line Manager, • Demonstrate team competence and development, • Drive engagement leading to improved team output You’ll bring: • Experience mentoring and developing colleagues, • Clear direction and accountability for team objectives, • Excellent communication and time management skills, • Proven track record in PI claims (Part 7 litigation and MOJ Portal Stages 1–3), • Understanding of OIC and Intermediate Track case tracks, • Strong knowledge of Fast Track procedures and MI, • Commitment to delivering outstanding client care, • Previous supervisory or team management experience Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

Position: Account Manager (B1, B2, Digital & Large Format) Location: West Yorkshire Salary: Up to £50k The Role • This role requires someone who is highly organised and confident in managing CRM systems and maintaining accurate, up-to-date sales pipelines. • You will play a key part in supporting the sales team, ensuring processes run smoothly and providing structure and organisation to the sales team and generating leads. • The successful candidate will bring a positive, can-do approach, instilling confidence in the sales team through their efficiency, attention to detail, and dependable support. • Strong communication skills, accountability, and the ability to prioritise tasks in a fast-paced environment are essential. Key Responsibilities • Account management and maintaining strong relationships with existing customers • Proactively calling and monitoring existing customer sales activity • Following up quotations via phone to progress and close opportunities • Managing the sales inbox and responding to incoming enquiries in a timely manner • Qualifying enquiries via phone and email to ensure opportunities are accurately assessed and directed • Processing incoming orders up to production stage. • Maintaining and updating the CRM system to ensure accurate sales data and pipeline visibility • Supporting and managing the sales pipeline, ensuring all opportunities are tracked and progressed • Booking and coordinating client meetings for the sales team • Providing administrative support to the sales team to help drive performance • Preparing sales reports, sending daily order in reports, tracking performance metrics, and supporting general administrative tasks to assist the wider team

Temporary Administrator - School Support - Agency work Are you an experienced school administrator looking for your next challenge? Do you thrive in a busy, people‑focused environment where every day is different? Veritas Education is seeking skilled, reliable, and proactive School Administrators to join our team of temporary staff working across Primary, Secondary and SEND settings. We have immediate full-time opportunities available, including short-term cover, longer-term assignments, and potential ongoing roles for the right candidates. What you'll be doing As a valued member of a school's support team, you'll help keep things running smoothly by: Managing front‑of‑house duties and greeting parents, pupils, and visitors Handling telephone and email enquiries Updating and maintaining school databases (including SIMS/Arbor/Bromcom if experienced) Supporting attendance, admissions, and pupil records Preparing letters, reports, and general administrative documents Assisting senior leaders and teaching staff with essential day‑to‑day tasksEvery school is different, but your professionalism, adaptability, and approachability will make you an asset wherever you go. What we're looking for ✔️ Strong administrative experience (school‑based experience) ✔️ Confident user of Microsoft Office and school MIS systems ✔️ Excellent communication and organisational skills ✔️ Able to multitask and remain calm under pressure ✔️ Flexible, punctual, and committed to supporting school communities ✔️ Already holds, or willing to undergo, an enhanced DBS check Why work with Veritas Education? A dedicated consultant who understands school staffing Access to a wide network of schools with consistent work available Competitive weekly pay Opportunities to build your experience across different settings Roles that match your skills, availability, and career goalsIf you're an enthusiastic administrator who loves making a difference behind the scenes, we'd like to hear from you. Apply today with Veritas Education and discover your next opportunity in school support! APPLICATION REQUIREMENTS FOR VERITAS EDUCATION All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained You must have legal right to work in the UK You must be willing to attend a registration interviewVeritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community

Estates Project and Change Manager £53,451 – £57,186 | Permanent, Full Time (Not suitable for Job share) Various Locations across West Yorkshire (some hybrid/remote working) Looking for a Project Management role where you can lead significant construction projects from inception to completion? West Yorkshire Police is seeking to appoint a competent Project and Change Manager to join their busy Estates Department. This is an excellent opportunity for a candidate with the ability to provide a professional project management service across a diverse portfolio of around 100 West Yorkshire Police Buildings including a range of operational and specialist facilities. The role is based in Central Wakefield but the ability to travel throughout West Yorkshire to suit the needs of West Yorkshire Police is essential. Role and Responsibilities You will lead the development and delivery of minor and major construction and change projects from inception through to completion. The position requires someone with experience of managing a number of property/construction projects concurrently ensuring finance, risk and progress is managed and reported effectively, along with the ability to lead and motivate contractors and project team members day to day. Key Duties: The role requires an experience self-motivated Project Manager experienced in the construction environment and able to manage competing priorities in a challenging and busy environment. Developing the projects from inception to completion a key element is ensuring that the administrative requirements of the full project lifecycle, contract and risk management are maintained alongside delivery on site. The Estates Department comprises a mixture of professional, facilities and technical staff and works closely with Force Legal Services and Procurement. This role requires proven experience working with and influencing other estate professionals, contractors and consultants. The successful candidate will have excellent communication skills and a proven ability in managing financial transactions, providing management and strategic reports and development of Business Cases, and taking day to day responsibility for substantial capital budgets. Expectations: To succeed in this role, you will be expected to: • Experience construct Project Manager with ability to work from inception to completion through concept, design, procurement, delivery and close out. • Work independently and collaboratively leading a multi disciplinary team • Demonstrate excellent written and verbal communication skills for stakeholder engagement, negotiation, and high quality report writing • Manage financial project transactions with budgets exceeding £1m • Know the Health and Safety and Environmental legislation related to construction • Develop client requirements alongside Department Standards to inform Business Case for approval • Know UK construction contracts (NEC) and compliant procurement routes • Demonstrate negotiation, communication, and written reporting abilities • Have high attention to detail and strong commercial/financial acumen • Travel throughout West Yorkshire when required Essential Criteria • Proven experience of managing construction projects up to the value of circa £3m and above • Relevant degree or equivalent experience in the property/construction industry. • Prince 2 Practitioner Qualified or equivalent • Experience and understanding of the procurement and management of NEC, JCT or equivalent construction projects. • Experienced using Microsoft Project or similar software. • An ability to interpret technical and design specifications into tender documentation and oversee implementation. • Detailed experience working within a construction or estate management environment including delivering both minor change and major construction projects. • Working knowledge of built environment, health and safety and sustainability legislation and compliance requirements during project planning and implementation • An ability to lead, motivate and direct project teams comprising internal stakeholders, professional support and external consultants and contractors and to provide accurate progress reporting to senior colleagues. • Knowledge and experience of budget preparation, monitoring and control. • Basic knowledge of the structure and strategies of a police environment. • Previous experience of working with external agencies in a partnership capacity with the ability to represent the District within the Force to other external agencies. • An understanding of the public sector financial and procurement regulatory framework Benefits/What We Offer West Yorkshire Police staff can access a wide range of benefits designed to support work–life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 29 days annual leave, rising to 34 days after five years of service (plus bank holidays) • Flexible working options, including agile working arrangements to help you manage your professional and personal commitments • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card • Access to a wide range of internal wellbeing services and support programmes • Membership options for the Police Treatment Centre and The Police Children’s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) • Opportunities to join staff networks, wellbeing groups, and sports clubs • Training – internal development and CPD training opportunities available We are proud to be a member of the Fair Work Charter. How to Apply Join us in shaping an estate that supports vital policing services across West Yorkshire. This is a great opportunity to make a meaningful impact while advancing your professional career. Please provide a full CV and covering letter setting out your experience and expertise when responding to the question set out within the application process. To qualify you MUST redact all personal information including: Name Age Sex Address You must remove all personal information from the CV, otherwise your application will be rejected. Please also do not use your personal details as the file name of the CV. The vacancy will close at 23:55 hours on the 25th May 2026. Additional Information • The successful candidate will be subject to personal and financial vetting checks prior to appointment

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY Clinical Lead Nurse - Nursing home experience essential 40 hours per week Days For this post you need good understanding of PCS system, medication management strong leadership in order to build and manage a team. Excellent understanding of dementia and complex care auditing and Clinical Governance. Other skills required: We look for strong clinical decision-making land Care Planning anundertanding CQC inspections and requirments Safeguarding and associated paperwork. Syringe driver experience,Catheterisation,Bloods,Peg Feed,Stoma Care, Good understanding of Mental Capacity Act and Deprivation of liberty. Able to deliver quality care and mentorship to junior member of staff Join us as a Clinical Lead at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care. As an advocate for our residents, you will play a crucial role in leading clinical teams to provide and maintain the highest standards of nursing and care, while supervising colleague training and performance. Your skills will shine as you champion dignity and safety, serve as a role model to those working with you, and provide a true sense of purpose to those living with us. Key responsibilities of the role include: Assisting the Home Manager and/or Deputy Manager with administrative duties as well as nursing/care tasks Maintaining overall responsibility of nursing/care management and care governance in the absence of the Home manager, including working as Nurse in charge. Medication administration and Care plan quality Providing physical, emotional, and spiritual support to our residents Ensuring resident safety and implementing safeguarding policies Team management and shift planning Coaching, training and mentoring Infection prevention and control Liaising with General Practitioners and Multi-Disciplinary Teams Assisting the Home Manager with care home inspections and visits where required Upholding clinical governance standards and leading clinical governance meetings About you Being one of our Clinical Leads means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes. You will have developed leadership skills by supervising teams, ideally in care home settings, and you will have excellent knowledge of safeguarding, DoLs and the Mental Capacity Act, putting this into practice when guiding others. Wherever you may be in your career, we will also support you with further training and development to help you build your confidence and skills. A few things will be essential to be successful in this role, and these are: A Nursing qualification recognised by the UK NMC A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN) Previous experience leading clinical/care teams and managing team performance Good understanding of clinical policy frameworks Ability to perform physical tasks such as assisting residents with their mobility Flexibility to work different shifts and a proportion of Bank Holidays, as necessary To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks. What we offer Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including: Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children* Early Pay – Access to earned pay prior to payday Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc. An exclusive discount on Tastecard - dine out with up to 50% off total food bill Free criminal record checks Pension Scheme with Nest Paid annual NMC renewal fee Flexible working patterns to suit your lifestyle Cycle to work scheme Service recognition rewards Training support and development opportunities Employee Assistance Programme and Wellbeing support Discounted gym membership To find our more about our rewards and what makes us great, visit our Careers page on www.mmcgcarehomes.co.uk/careers *Benefits require completion of a 12-week probationary period before they can be accessed. Benefit subject to deduction not taking colleague below National Living Wage Our commitment to ED&I We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone's unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background. Next steps Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care. TPBN1_UKTJ

Resident Liaison Officer – Refurbishment Wakefield Competitive Salary + Car / Car Allowance + Benefits Permanent - Full Time – 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team. Working out of our Wakefield office within a wider delivery team and responsible to the Customer Care Manager, you will support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. You will oversee the full customer journey, from pre‑start visits and resident profiling through to day‑to‑day communication, complaint handling, and post‑completion aftercare. You will be responsible for maintaining accurate and up‑to‑date records on the CRM system, supporting project administration, and building positive working relationships with residents, leaseholders, and key stakeholders. We are looking for an experienced Resident Liaison Officer who is organised, proactive, and confident in engaging with residents and stakeholders. You will have a proven track record of managing workloads across planned maintenance programmes and a good understanding of internal and external delivery programmes. You will be an excellent communicator with strong customer service and administrative skills. In addition, you will be comfortable in the use of Microsoft Office, and ideally with some experience of EasyBop systems. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all

Customer Experience Agent Location: Wakefield Hours: 37 hours per week Monday - Thursday: 8:30am - 4:30pm Friday: 8:30am - 4:00pm Pay Rate: £14.00 per hour Temporary ongoing Customer Experience Agent About the Role We are currently recruiting for a Customer Experience Agent to join a busy and supportive team based in Wakefield. This role would suit someone who is highly organised, detail-oriented, and confident working in a fast-paced customer-focused environment. The successful candidate will play a key role in supporting the customer journey by ensuring orders, queries, and communications are handled accurately and efficiently while delivering a high standard of customer service. Customer Experience Agent Key Responsibilities Handle incoming calls, emails, web chats, and customer queries in a professional and efficient manner Process and expedite customer orders while liaising with transport teams to provide accurate delivery updates Communicate with internal departments regarding urgent customer requests Take ownership of customer queries and ensure customers are regularly updated until resolution Accurately capture and maintain customer information using CRM systems Provide support to customers using online systems and websites Respond to electronic communications within agreed service level agreements (SLAs) Ensure customer orders are processed correctly to avoid duplication and delays Log customer queries, complaints, and follow-ups accurately within internal systems Prioritise workload effectively, including inbox management, reporting, and administrative tasks Recommend suitable delivery options to customers in line with company policies and procedures Maintain up-to-date knowledge through ongoing training and development opportunities Build effective working relationships with both internal departments and external customers Customer Experience Agent Key Working Relationships You will work closely with: Customers Customer Experience Team Manager Warehouse and transport teams Drivers IT support teams Procurement Sales and marketing teams Stock control and quality departments Requirements NVQ Level 2 in English and Mathematics, or equivalent experience Previous experience in a customer service or order management environment Strong understanding of customer care principles and service delivery Ability to prioritise workload, multitask, and work under pressure Strong IT skills, including Microsoft Office applications Experience using CRM systems Ability to work independently and meet deadlines Excellent verbal and written communication skills Strong interpersonal and problem-solving skills What We're Looking For A proactive and organised individual Strong attention to detail Ability to remain calm under pressure A team player with a positive and professional attitude Someone who takes ownership and delivers excellent customer service Keywords: Customer Service Advisor, Customer Support Administrator, Order Management Administrator, Customer Experience Coordinator, Sales Support Administrator, Customer Care Advisor, Order Processing Administrator, Customer Operations Administrator. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn Consultant - Aleksandra Follert IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks