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Job description RESTART ENTEPRISE CIC Job Title: General Assistant Salary: 23k per annum. Hours: 35 hours per week. Location: Wolverhampton, WV10 JOB DESCRIPTION Restart is a social enterprise committed to transforming lives through effective support for individuals and families impacted by imprisonment. An exciting opportunity has arisen for a General Assistant who will work closely with our Operations Manager and another General Assistant to drive growth in our core services. If you’re passionate about making a difference and looking to further your career, this could be the perfect opportunity for you. About You You’re eager to learn and grow, thrive in a fast-paced environment, and are adaptable, flexible, and detail-focused. You're a friendly team player with a proactive attitude, excellent communication skills, and a positive approach to change. We welcome hard-working individuals with a passion for people. Experience is a bonus, but not essential — full training will be provided. We are an equal opportunities employer and welcome applications from all sections of the community. Job Location Wolverhampton WV10 7PU A General Assistant (with a difference & a smile) You’ll rotate between tasks, all roles equally important to the success of our service delivery. ResponsibilitiesIT & Administration • Confident use of Microsoft Word, PowerPoint, Excel, Teams, and Outlook., • Pick, pack, load, and unload items for delivery; check stock and maintain inventory., • Buy stock and load it into crates ready for delivery., • Lift and handle heavy items regularly., • Drive a Luton van to deliver stock and supplies, including to prison establishments., • Deliver stock and essential goods to prisons in a timely and secure manner., • Support men in prison through practical services, signposting, and engagement in collaboration with Restart’s Through the Gate service., • Prepare, cook, and serve food and drinks (including use of a barista machine) to a high standard., • Take customer orders, handle payments (cash and card), and maintain a warm, welcoming environment., • Open and close the café, including cleaning, stock rotation, and cashing up., • Uphold food safety standards and complete daily hygiene checks and logs., • Serve customers and handle cash with excellent customer service., • Sort, price, and display donated goods., • Provide advice, guidance, and information to service users., • Support the daily running of our Food Bank and Through the Gate services., • Support the clothing bank services, • Personalised support and full training, • Free onsite parking and lunch, • Company mobile and laptop, • Use of company vehicles for business purposes, • Access to company stock (manager’s discretion), • Pension scheme, • Additional leave linked to company performance