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Service Engineer - Electrically Biased Salary circa £37,960 per annum plus regular overtime Luton (Bedfordshire area) plus UK wide travel required Company van + fuel card + company credit card + mobile phone + laptop + tools We are looking for a self-motivated and customer-focused Service Engineer for our award-winning client (HQ in Nottinghamshire). Serving clients in the Bedfordshire area but will also include UK travel. This business has an outstanding reputation for providing bespoke sustainable solutions to customers UK wide. You will be working in a specialist field and training will be fully supported. The Role As a Service Engineer, you will be entrusted with the service and maintenance of a range of systems across various sites in the UK. This position is perfect for those who enjoy managing their own time and are keen on field/site based roles. Your key responsibilities will include: • Servicing and maintaining various systems, • Installing and replacing equipment as required - electrical, mechanical & plumbing, • Conducting remedial works, • Checking operations, including PLC control units and filtration devices, • Fault finding, • Raising opportunities for additional sales, • Adhering to health and safety standards, • Building rapport with customers The ideal Service Engineer will possess the following qualifications and skills: • Electrical qualifications (NVQ Level 3 minimum), • 18th Edition wiring regulations, • Full UK driver’s licence Joining this growing & successful company as a Service Engineer comes with a host of benefits designed to support and enhance your career: • A fully stocked company van, laptop, phone, credit card, and fuel card, • Opportunity for overtime, • Door to door pay, • Accommodation and a daily food budget for overnight stays, • A company pension scheme, • Training and development opportunities, including CSCS Card, Working At Height Training, Confined Space Training, and First Aid Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.

JMC Aviation are working with an MRO company based in Luton looking to recruit a new Duty Manager to join their team. This client is an international line and base maintenance provider, operating a comprehensive level of support for commercial aircraft operators. As an independent MRO, they are able to adapt their approach to respond to rapidly changing requirements and provide services which include component repairs, overhauls, piece part manufacture, aircraft fuel tank repairs, aircraft maintenance, aircraft interiors and AOG support. The company’s culture of being a friendly, dynamic team with a professional work ethic of continually nurturing talent, means that their employees’ ongoing learning and development is taken seriously with training support to widen skills and knowledge. This is a Permanent Position based in Luton 5,5,4 mixed shift (12 hours) Salary and Benefits • 7% Employer Contribution Pension, • 3x Life Assurance, • Private Healthcare & Private Dental, • Free Eye Tests & Vouchers Towards Glasses, • Employee Assistance Programme, • Employee Referral Programme, • Cycle to Work Scheme, • Buy & Sell Annual Leave, • Salary Sacrifice Scheme, • Enhanced Loyalty Leave, • Holiday Perks The Role The Duty Manager will have an aircraft engineering background within CAA/EASA environment, who leads and manages the day-to-day operational activities to ensure the safe and efficient operation of the station. They role will cover administrative and managerial duties including workload management and booking control, production planning and will be responsible for supervising and managing staff on shift. In order to be successful in this role the Duty Manager will need to demonstrate the following skills and attributes: • Licence: UKCAA B1 with relevant type ratings and 6 months of recency in the past 2 years, • Type Rating: A320 (PW Engine), • Proven Experience: Base / line maintenance expertise on commercial aircraft, • Qualification: Diploma, apprenticeship, or equivalent qualification, • Work Eligibility: We have a very competitive sponsorship scheme which allows for you to move to the UK. If you think this is the role for you and you have the necessary skills and attributes, please apply today or contact JMC Recruitment for more details. Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role. In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website). For this opportunity JMC Aviation Ltd is acting as an employment agency.

About the Role LMJ Accountants is a Chartered Accountancy firm and is seeking a highly organised, proactive and professional Personal Assistant & Office Administrator to support the Managing Director and the operational team. This role plays a central part in ensuring smooth day-to-day operations, excellent client service, and strong coordination across the business. The ideal candidate will have excellent communication skills, meticulous attention to detail, motivated team player and the ability to manage multiple tasks efficiently. This position covers a blend of administration, diary management, client management, debt recovery, supplier coordination, onboarding support, and general office operations. Key Responsibilities • Manage the Managing Director’s diary, scheduling meetings, maintaining calendars and ensuring the MD is well-prepared., • Handle confidential emails, calls and correspondence with professionalism and discretion., • Prepare agendas, meeting packs, minutes and follow-up actions., • Provide regular updates on client matters, workflow status, fee recovery and operational issues., • Act as the first point of contact for clients, handling queries and directing them to the appropriate team members., • Maintain accurate client records and update internal systems, including archiving documents according to firm protocols., • Assist with organising client meetings and preparing necessary documentation., • Carry out reception duties, answer phones, greet visitors and maintain an organised office environment., • Manage office supplies, equipment servicing, stationery requests and general administrative duties., • Coordinate internal staff meetings, including preparing agendas, documentation and action lists., • Work collaboratively with the operations team to ensure efficient client onboarding, completing all checks and documentation to a high standard., • Assist with monitoring outstanding invoices, supporting debt recovery processes, and liaising professionally with clients regarding overdue fees., • Support the management of Supplier relationships, including tracking invoices, checking bills, managing payments and maintaining a clear renewal schedule., • Maintain accurate logs of communications and ensure issues are escalated promptly where required. Qualifications & Skills Required • Bachelor’s degree or equivalent experience preferred., • 2–3 years of office administration/PA experience, ideally within an accountancy or professional services firm., • Excellent communication, interpersonal and client service skills., • Strong organisational ability with the capacity to multitask and meet deadlines., • Proficiency in Microsoft Office (Word, Excel, Outlook)., • Experience with Xero or accounting software is an advantage., • Professional telephone manner and ability to handle client interactions confidently., • High levels of integrity, confidentiality and discretion., • Right to work in the United Kingdom. What We Offer • Company pension scheme, • Free on-site parking, • Ongoing training and development opportunities, • A friendly, supportive and professional working environment, • Opportunities for skill development and career progression, • Exposure to senior-level operations within an accountancy practice

As an Administrator in Regional Facilities Management, you will provide essential operational and clerical support to ensure the seamless delivery of maintenance services across the regions stores and RDCs. You will act as a key point of contact within the FM department, managing the administrative

Position: Funeral Service Specialist Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: W Nodes Funeral Directors, Wood Green Job Type: Full-time, permanent - 38.33 hours per week Salary: £29,857.54 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at W Nodes Funeral Directors as a Mobile Funeral Service Specialist (Level One). You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Wood Green and supporting in our surrounding branches, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most. As a Funeral Services Specialist (Level One), you will: • Supporting families with empathy, professionalism, and attention to detail, • Arrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant products, • Oversee day-to-day branch operations, including administration and presentation, • Liaise with suppliers such as ministers, celebrants, and florists, • Lead chapel visits, as required, supporting the families with their requests, • Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch, • Represent the branch in the local community and contribute to outreach, • Train in Funeral Conducting to assist with ceremonial duties during peak times, • Compassion, calmness, and empathy in emotionally sensitive situations, • Communication, organisation, and administrative skills - confident with legal paperwork, • Confident working independently, with branch-level responsibility, • Comfortable in settings where the deceased may be resting, including chapel visits, • Willingness to work flexibly (including weekends/on-call if needed), • A Full UK Driving Licence (desirable, not essential) - Ability to travel to client homes and local branches is important, • Experience in customer service, care, or admin (beneficial - complete training is provided) What We Offer..., • Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme., • Memorialisation Commission Potential: up to £2,000.00 OTE per annum, • Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements., • Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future., • Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing., • Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.

A recruitment agency is seeking an experienced Legal Secretary to join their Private Client team. This role involves providing comprehensive secretarial and administrative support to solicitors, preparing legal documents, managing correspondence, and liaising with clients.

This apprenticeship focuses on providing essential administrative and reception support, while completing an AAT Level 2 qualification.

A leading recruitment agency is seeking an experienced Romanian Speaking Office Coordinator to support business leaders in a hybrid role. The ideal candidate will be fluent in Romanian and English, possess strong administrative skills, and be proficient in Microsoft Office.

Scheduling Administrator career opportunity! Temp to perm! Location: Central Bedfordshire Fancy working for a really credible, global company with a great reputation? Want to work with an engaging, fun team that work hard play hard? Want a to work for a company that can potentially lead to a long term career path? Want to earn circa £460 (gross) per week for working 35 hrs per week along with additional holiday pay? (circa £24,000 when you become a permanent member of staff if successful whilst temping) Well, please read on! We have a great opportunity for a confident, organised individual to join this global, award winning company at their lovely offices in Central Beds. It is for a temp to possible perm, Scheduling Administrator. This is for an ASAP working for 35 hrs per week Salary: £13.19 ph Benefits: • 28 days holiday pay pro rata (inc bank hols) pension scheme (after qualifying period) • free parking, • holiday pay Hours: Mon - Fri 9am-5pm (1 hr lunch break) 35 hrs per week Role Objective Contacting the companies clients to ensure the companies annual assessment visits are scheduled to perform the company reviews and audits as required. So a great phone manner with a tenacious, engaging attitude is essential as you will be speaking to all business managers, directors, etc to schedule these reviews. Overview of the Role You will provide a great administration service ensuring adequate resources/auditors are provided to deliver the expected services to the companies clients To provide great administrative support within the operations team, being a key link between the companies customers and audit staff staff by administering daily activities required to achieve the scheduling and kpis required. Preparing the client data for issuing accreditation certificates, invoices, contract reviews and provide the liaison between clients and the relevant staff regarding all inquiries and the progress of the application and certification process. Duties • Scheduling and booking annual audit and review visits that ensures delivery of the companies services to its customers., • To assist in the team resource planning, ensuring resources are available to complete the annual visit, • To plan and monitor visits to ensure that the annual visit programme is completed on time in accordance to the schedule., • Accurate compilation and entry of the reviews, including updating on activity required for better results, coding and queries., • Generating certificates and dispatching with invoices and maintaining accurate related records., • Providing support and cover to Administration team colleagues, • Dealing with client inquiries, performing chase up calls and maintaining accurate electronic records, • Planning own workload to ensure priority tasks completed to agreed deadlines and objectives are met., • To help identify issues and make recommendations for better working practice, • To prepare routine reports Must Haves • Minimum GCSE’s or equivalent qualification – including English and Maths (or demonstrable & verifiable relevant work experience)., • Highly motivated with excellent administrative and organisational skills with the ability to prioritise workload., • Experience of Microsoft Office, PC literate and accurate keyboard skills, • Excellent English communication skills and ability to build relationships, as there is a lot of phone liaison required, • Great people and customer service skills, with experience of working in a customer service environment as well as solid administrative experience, • Ability to work as part of a team or on own initiative with minimum supervision, • Ability to work to deadlines and targets to ensure scheduled appointments met This is a global award winning company that offers a great place to work. So if you are an experienced Customer services individual with good administration skills, then please send you details to us asap If you don't hear back, unfortunately ,you have not been shortlisted on this occasion but please do keep an eye for further suitable roles and we would like to thank you for your application

Our client has a vacancy for a Legal Secretary to become a key member of a busy and supportive Private Client team. Due to our continued growth, they are seeking an experienced Legal Secretary to join their Private Client team. This is a fantastic opportunity for someone who enjoys working in a supportive, professional environment where attention to detail and client service are paramount. Your responsibilities will include a range of administrative matters relating to wills, probate, lasting powers of attorney, and estate administration, as well as liaising directly with clients. Key responsibilities * Providing comprehensive secretarial and administrative support to solicitors in the Private Client department. * Preparing, formatting, and amending legal documents including wills, powers of attorney, and trust deeds. * Managing correspondence, telephone calls, and diary appointments. * Liaising with clients and third parties in a professional and confidential manner. * Assisting with file management, billing, and compliance processes. Requirements: * Previous secretarial experience, preferably within Legal Service and ideally within Private Client is desirable. * Strong typing (minimum 50wpm) and document production skills with excellent accuracy and attention to detail. * Proficient in Microsoft Office and case management systems. * Excellent communication and organisational skills. * A friendly, professional manner and a genuine commitment to client care. * Personal pride in the quality of their work which should be to a high standard and delivered within the required timeframe. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so

Plant Hire Controller - Luton - £Neg. Job Purpose The Junior Plant Hire Controller will support the efficient coordination, scheduling, and administration of plant and equipment across civil engineering projects. This role is based at Head Office in Luton and ideal for someone looking to start or develop their career in construction logistics or plant operations, with a focus on ensuring the right equipment is delivered, utilised, and returned in a cost-effective and timely manner. Key Responsibilities • Assist in the booking and scheduling of plant, machinery, and equipment for multiple sites., • Liaise with site managers, suppliers, and transport teams to coordinate deliveries and collections., • Maintain accurate records of plant movements, hire periods, and associated documentation., • Monitor plant utilisation and highlight underuse or over-hire to senior team members., • Support the negotiation of hire rates and ensure cost-effective procurement of equipment., • Process hire orders, off-hires, and invoices in line with company procedures., • Ensure all hired equipment meets health, safety, and compliance requirements., • Respond to breakdowns or urgent site requests, coordinating replacements where needed., • Build and maintain strong working relationships with plant hire suppliers., • Provide administrative support to the Plant Hire Manager as required. Skills & Experience Essential: • Strong organisational and communication skills., • Good attention to detail and ability to manage multiple tasks., • Basic IT proficiency (Microsoft Office, particularly Excel)., • Willingness to learn and develop within the construction/plant sector., • driving licence and car is a MUST. Desirable: • Previous experience in construction, logistics, or plant hire (including internships or placements)., • Understanding of common plant and equipment used in civil engineering (e.g., excavators, dumpers, rollers)., • Familiarity with hire management systems or transport planning tools. Personal Attributes • Proactive and eager to learn., • Team player with a flexible approach to work., • Ability to work under pressure and meet deadlines., • Strong problem-solving mindset

VolkerHighways is a market leader in the delivery of Highways and Street Lighting Term Maintenance contracts. We build strong collaborative relationships with our clients to drive improvements and efficiency in all our activities. We have the capability to deliver major surfacing and public realm infrastructure projects. Our specialist in-house traffic management division provides expert advice and support across the industry, whilst assisting with our own, in-house contracts. VolkerHighways is recruiting an Office Manager to lead office operations at our Luton site. The role includes line management of the administration team (Programme Manager, Senior Administrator and Administrator) and ensuring effective day‑to‑day office support. The Office Manager will also co‑ordinate routine and reactive maintenance activities, working closely with Operations Managers and Supervisors to ensure works are correctly programmed and permitted, while maintaining contract KPIs to a high standard. Key Accountabilities Manage the Luton Highway Maintenance administration team, including line management of three Administrators. Act as the first point of contact for internal and external enquiries and correspondence. Oversee purchase orders, material orders and invoices, ensuring timely GRN processing via 4PS. Manage office systems and documentation, including ASite, Causeway and Aurora permitting systems. Receive, allocate and programme works orders, liaising closely with Supervisors and Operations teams. Ensure all works are permitted, programmed and delivered in line with procedures and client requirements. Prepare daily whereabouts, allocate 2‑hour and 24‑hour orders and maintain contract works programmes. Liaise with Client Streetworks teams and ensure all client and VH systems are accurately maintained. Manage contract reporting, including Performance Reports and SWMP updates. Maintain accurate operational data across systems (resources, start/finish dates, job closures). Oversee office administration, including stationery, equipment, health & safety roles, cleaning and facilities maintenance. Undertake any additional duties to ensure the efficient operation of the office and contract.About you Proven secretarial and administrative experience, supporting Senior Managers and/or Directors Demonstrable experience managing or supervising a small team Excellent communication skills, with a high standard of written and spoken English Strong IT skills, including proficiency across all Microsoft Office applications Confident professional telephone manner Able to work proactively, using initiative to manage priorities effectively Highways sector experience is desirable Experience with Streetworks permitting would be advantageousIf your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerHighways is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerHighways are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefit Flexible working opportunities Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-NP1

Connect2Luton are excited to recruit a Personal Assistant on behalf of Luton Borough Council. Main purpose of position: Provide effective secretarial and administrative support to the Senior Management team and undertake specific support tasks as required. You will be responsible to: ·Draft and originate correspondence and reports (including committee reports) on behalf of the Service Director, from rough drafts or following broad guidelines. Exercise personal judgement in ensuring that written communications are accurate, unambiguous and fluent. ·Collect, analyse and interpret statistical and other management information, manipulating and presenting data in a comprehensible format. Operate within guidelines as set by the Service Director. ·Receive and filter incoming telephone calls for the from a wide range of sources including senior management, elected Members, VIPs, other statutory agencies and the general public. ·Exercise judgement in the prioritisation of calls, dealing with matters within own remit and/or referring calls as necessary to ensure continuity. Initiate own calls where necessary exercising tact, discretion and courtesy. ·Utilise a range of IT applications including word-processing, spreadsheets and e-mail. Process work to high standards and strict deadlines. ·Maintain the Senior Management's diaries through prioritisation, allocation and organisation of appointments within a scheduled work programme. Liaise with Members, Officers and external organisations to ensure that all appropriate arrangements are made for meetings, seminars and conferences, organising travel and accommodation as necessary. · Under direction of the Business Improvement Manager - Business Support, provide administrative and organisational support to ad-hoc and on-going projects and other defined tasks. Skills and Experience: Effective and credible communicator, able to deal with a wide-range of people in a courteous but assertive manner Able to produce clear, accurate unambiguous understandable and grammatically correct documents Competent in use of word-processing/spreadsheets/E-Mail packages Work closely to organisational priorities and deadlines - able to progress and facilitate matters Able to work on own initiative, make informed judgement without frequent recourse to management Ability quickly to learn, understand and apply the intricacies of operation of the functions within the directorate NVQ3 in Business Administration or equivalent experience Able to travel around the borough to attend meetings or events Able to adjust working hours to meet the demand of the serviceAbout Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

Our client has an exciting opportunity for an experienced full-time Legal Secretary to join their residential conveyancing team. This is a fantastic opportunity to join a team where you will play a key role in providing full secretarial and administrative support to fee earners, assisting with various aspects of their caseload, and undertaking a wide variety of tasks throughout the conveyancing process to ensure matters progress efficiently from instruction through to completion. You will play a key role in supporting the team with a range of secretarial and administrative duties including; • Providing comprehensive secretarial and administrative support to solicitors in the Residential Conveyancing department., • Preparing, formatting, and amending legal documents related to exchanges, and completion, providing post completion support, as well as working on our case management software and using the Land Registry Portals., • Managing correspondence, telephone calls, and diary appointments., • Liaising with clients and third parties in a professional and confidential manner., • Assisting with file management, billing, and compliance processes. Requirements • Previous secretarial experience, preferably within Legal Service and ideally within Residential Conveyancing is desirable, but not essential., • Strong typing (minimum 50wpm) and document production skills with excellent accuracy and attention to detail., • Proficient in Microsoft Office and case management systems., • Excellent communication and organisational skills., • A friendly, professional manner and a genuine commitment to client care., • Personal pride in the quality of their work which should be to a high standard and delivered within the required timeframes Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so

We are delighted to be supporting a great global brand, in the temp to permanent recruitment of a Customer Experience Executive. Salary: £30,000 when permanent Hours: Mon -Fri 35hrs per week 9am-5pm Location: hybrid. 2 days in the office and 3 at home Purpose of the Client Experience Executive Role This role is a key role in ensuring the companies clients are looked after, from the moment of onboarding, in a professional and engaging manner to aid on going retention. You will be supporting ongoing customer engagement, and driving satisfaction across the client base. The role also involves close collaboration with internal teams (Sales, Operations, Key Accounts, Scheduling) to ensure a consistent and positive experience throughout the service lifecycle. This is a non-managerial position but is critical to client retention, operational efficiency, and overall customer satisfaction. Skills & Experience Required Essential: • 2+ years of experience in a customer-facing or client services role (preferably B2B or professional services), • Excellent English verbal and written communication skills with strong interpersonal and relationship-building abilities as there is a lot of phone work and written comms required., • Full rights to work in the UK on a permeant basis is essential as no sponsorship is given Skills & Competences • Highly organised with a methodical, proactive approach to managing tasks and deadlines., • Understanding of ISO standards and management systems, • Experience working cross-functionally in a fast-paced, collaborative environment., • Empathy-driven approach with a genuine passion for customer experience and service quality. Desirable:, • Experience in the Testing, Inspection, and Certification (TIC) industry or a regulated sector, • Familiarity with Net Promoter Score (NPS) and customer satisfaction tools/methodologies Responsibilities • Serve as the primary contact for new clients post-contract, managing onboarding from start to finish (with the exception of Key Accounts)., • Clearly communicate deliverables, and expectations (e.g., welcome packs, documentation)., • Guide customers through onboarding steps including process and query resolution., • Coordinate handovers between Sales, Key Account Managers, and the Scheduling team for a smooth service transition., • Support ongoing customer queries and act as a consistent point of contact throughout the client journey., • Monitor onboarding progress, identify delays, and take proactive action to meet service-level agreements (SLAs)., • Record customer interactions, track feedback, and analyse trends to identify opportunities for improvement. Responsibilities, • Champion a customer-centric culture within the organisation by sharing insights, success stories, and promoting best practices across global teams., • Collaborate with cross-functional teams to improve customer retention and contribute to bid submissions for existing clients., • Help maintain and update onboarding materials, Supplier Questionnaires, FAQs, NDAs, and client communication tools., • Support NPS initiatives and champion the voice of the customer across the organisation., • Manage end-to-end customer journeys, ensuring seamless onboarding, proactive support, and a high standard of service delivery throughout the client lifecycle., • Collaborate cross-functionally with sales, operations, technical, and delivery teams to resolve client issues and drive continuous service improvements., • Support the development of customer experience metrics, dashboards, and reporting tools to track performance and identify areas for enhancement. So, if you are a person who possesses excellent engagement skills, proven customer care and account management skills, and amazing administrative and organisational skills, then please send your cv to James Newbury Appointments for review. This really is a rare career opportunity to join an amazing global organization

Job Title: Administrator Reporting to: Office Manager Job Type: Permanent - Monday - Friday - 8:30am - 5:30pm Salary: £25,000 - £27,000 Are you looking for your next great job move? Redline Group are seeking for an Administrator to support our expanding Recruitment teams. What you'll be doing: Acting as the first point of contact on the phone-professional, friendly, and efficient Welcoming visitors and creating a great first impression Preparing and formatting candidate CVs and documents for clients Managing and maintaining our database with accuracy and attention to detail Uploading and managing job adverts across platforms like Totaljobs and CV Library Producing reports and supporting the team with data and insights Supporting the wider team with ad-hoc administrative tasks What we're looking for: A confident and professional communication style (both phone and written) Strong organisational skills and the ability to juggle multiple tasks Great attention to detail-accuracy matters here Confidence using Microsoft Office (Outlook, Word, Excel) Experience with databases or admin systems (a bonus, not essential) A positive, can-do attitude and willingness to learn The confidence to ask questions and take initiative Why join Redline Group? We believe people do their best work when they enjoy what they do. That's why we've built a supportive, collaborative environment where you can grow and succeed. Competitive salary Pension scheme 21 days holiday (increasing with service) Free parking Ongoing training and development (in-house & off-site) A team culture built on trust, accountability, and teamwork For further information on this role please telephone Paige Hawley, on (phone number removed) or email your CV and covering letter to

Are you ready to take your administrative skills to new heights in the aeronautics industry? Our client is looking for a motivated and detail-oriented Onboarding Admin to join their dynamic team at their Luton HQ. If you thrive in fast-paced environments and have a passion for facilitating seamless onboarding experiences, this could be the perfect opportunity for you! Summary: Start date: April/May 2026 Duration: 6 months potentially longer! Location: Luton Airport Pay Rate: £13.00 per hour Hours: 40 hours per week Monday to Friday 9-6About the Role: As an Onboarding Admin, you will play a crucial role in managing the onboarding and vetting processes for Cabin Crew and Flight Crew. Your mission? To ensure a smooth and compliant transition from candidate to employee while adhering to all aviation and airport authority standards. Key Responsibilities: Oversee the offer process, including creating, sending, and tracking candidate statuses. Conduct right-to-work checks in compliance with UK immigration law. Validate personal documents and maintain the full scope of onboarding processes. Handle ID number requests and system access procedures. Liaise with training teams for course bookings and maintain the final training list. Monitor onboarding progress and keep stakeholders informed. Send out welcome letters and training confirmations. Coordinate IT access, admin day activities, and onboarding documentation. Manage resignation procedures, including conducting exit interviews for trainees. Support report creation and data delivery to ensure smooth operations.Candidate Profile: To succeed in this role, you will need: Previous administrative experience Familiarity with UK employment law and HR practices is advantageous. Advanced MS Office skills to enhance productivity. Strong organisational skills and a keen attention to detail. Fluency in English, with excellent communication and teamwork skills. Strong analytical and problem-solving abilities. Availability to work from our client's Luton HQ, Monday to Friday.Why Join Us? Be part of a passionate team in the exciting aeronautics sector! Gain valuable experience in onboarding processes while making a difference. Enjoy a supportive work environment where your contributions are valued. Opportunity for growth and professional development within the organisation.If you're ready to soar in your career and help shape the future of aviation, we want to hear from you! Please submit your CV and a cover letter outlining your relevant experience and why you're the perfect fit for this role. Apply today and take the first step towards an exciting new chapter in your professional journey! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

GBR Recruitment Ltd are working in close partnership with a leading direct sales & marketing business (B2C), recruiting for an experienced Romanian Speaking Office Coordinator to join the companies commercial office team, working on a hybrid basis consisting of 3 days in the office & 2 days from home. In this key coordinator role, you will be supporting business leaders with all administrative tasks (e-mail correspondence, documents, data entry), plus compiling monthly business performance reports, monthly sales results & overall findings from all business sales / marketing activities. Duties: • Coordinating the sales leadership & development program, • Process applications from those wishing to be considered for the leadership & development program, carrying out all administrative tasks, • Coordinating training programs & events, • Coordinate employee awards events & compile the details of those who are to be awarded due to their exceptional performance (i.e. top salesperson etc.), • Produce sales performance reports & create presentations for the employee awards ceromony, • Liaise with the sales team updating them on current business developments & dealing with any queries they may have or any concerns, • Support the sales team, • Inform the sales team of any product promotions / new product campaigns, • Update the intranet with sales reports & performance levels, • Managing monthly communications, • Taking part in webinars / video calls Desired Attributes: • Strong administrator / coordinator / business support skills., • Strong using Excel, Word, PowerPoint & Social media., • Professional communication skills, at all levels., • Strong attention to detail with the ability to multi-task., • Must be fluent in both Romanian & English, • Other useful skills would be; direct sales industry exposure, employee engagement & rewards experience / knowledge, L&D, project coordinating & administration

Role: Senior Practitioner - Kinship Assessment Department: CHILDREN & LEARNING Connect2Luton are excited to recruit a Senior Practitioner - Kinship Assessment on behalf of Luton Borough Council within their CHILDREN & LEARNING department. Main purpose of position: The Senior Practitioner - Kinship Assessment will support the Team Manager to provide high quality of Social Work practice to vulnerable/at risk children and families and ensure effective practice management. As a Senior Practitioner - Kinship Assessment you will be responsible to: Carry a caseload of complex cases requiring a high level of professional skill, providing assessment, care management and other social work services relevant to the needs of the most vulnerable/at risk children and families. Require and maintain unallocated cases. Under the direction of the Team Manager, using professional skills and experience to provide practice management to team members to ensure compliance with national and departmental policies, procedures and quality standards. Undertake research, training and development activities as required for the department and for the post holders' own professional development. As and when agreed by the Team Manager, undertake the role of practice teacher for students undergoing professional training who are on placement in the Department. Skills and Experience Substantial post qualifying experience including some in-depth experience in the field of child and family social work. Some experience of coaching/mentoring including practice teaching. Ability to demonstrate high level of competence in the practice of child and family social work. Excellent organisational, time management and administrative skills. Ability to make and act upon sound professional judgements. Ability to work to complex and conflicting demands.DBS Because of the nature of this job, it will be necessary for Disclosure and Barring Service checks to be undertaken. Therefore, it is essential in making your application you disclose whether you have any convictions, bind overs or cautions and, if so, for which offences. This post will be exempt from the provisions of section 4 (2) of the Rehabilitation of Offenders 1974 (Exemptions) (Amendments) Order 1986. Therefore, applications are not entitled to withhold information about convictions which for other purposes are 'spent' under the provision of the Act, and, in the event of the employment being take-up, any failure to disclose such convictions will results in dismissal or disciplinary action by the Authority. The fact that a bind-over or caution has been recorded against you will not necessarily debar you from consideration for this appointment. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

Job Title: Receptionist Industry: Construction Location: Luton Reports To: Office Manager / Operations Manager Job Purpose The Receptionist serves as the first point of contact for clients, suppliers, and visitors, ensuring a professional and efficient front-of-house operation. Within a construction environment, this role also supports administrative functions and helps coordinate communication across site teams and the office. Key Responsibilities • Greet and welcome visitors, clients, and contractors in a professional manner, • Answer, screen, and direct incoming phone calls and emails, • Manage incoming and outgoing post, deliveries, and courier services, • Maintain a tidy and organised reception and office area, • Schedule meetings, appointments, and manage meeting room bookings, • Provide administrative support to project managers and office staff, • Assist with document control (e.g., filing permits, drawings, health & safety documents), • Maintain records of site visitors and ensure compliance with sign-in procedures, • Order and manage office supplies and PPE stock as required, • Support onboarding of new staff and contractors (e.g., issuing passes, basic inductions) Key Skills & Experience • Previous experience in a receptionist or administrative role (construction industry preferred), • Strong communication and interpersonal skills, • Professional and approachable manner, • Good organisational and multitasking abilities, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Ability to handle confidential information with discretion, • Familiarity with construction terminology or document control systems is an advantage Personal Attributes • Reliable and punctual, • Proactive and able to work independently, • Calm under pressure in a busy environment, • Strong attention to detail, • Team-oriented with a flexible attitude Working Conditions • Office-based within a construction company environment, • May involve interaction with site teams, contractors, and external stakeholders

Our client has a vacancy for a Legal Secretary to become a key member of a busy and supportive Private Client team. Due to our continued growth, they are seeking an experienced Legal Secretary to join their Private Client team. This is a fantastic opportunity for someone who enjoys working in a supportive, professional environment where attention to detail and client service are paramount. Your responsibilities will include a range of administrative matters relating to wills, probate, lasting powers of attorney, and estate administration, as well as liaising directly with clients. Key responsibilities • Providing comprehensive secretarial and administrative support to solicitors in the Private Client department., • Preparing, formatting, and amending legal documents including wills, powers of attorney, and trust deeds., • Managing correspondence, telephone calls, and diary appointments., • Liaising with clients and third parties in a professional and confidential manner., • Assisting with file management, billing, and compliance processes. Requirements: • Previous secretarial experience, preferably within Legal Service and ideally within Private Client is desirable., • Strong typing (minimum 50wpm) and document production skills with excellent accuracy and attention to detail., • Proficient in Microsoft Office and case management systems., • Excellent communication and organisational skills., • A friendly, professional manner and a genuine commitment to client care., • Personal pride in the quality of their work which should be to a high standard and delivered within the required timeframe. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so

Operations Administrator Part time - 22.5 hours a week Competitive Salary Hours of work: Ideally 3 days a week Fully office based Previous experience within a manufacturing environment is desirable. An established organisation within the manufacturing and distribution sector is seeking an Operations Administrator to provide administrative support across multiple functions. Responsibilities: Operations Administrator Support the implementation and maintenance of internal quality policies and procedures. Create and update product specifications, including master and assembly documentation and approved system bills of materials (BOMs). Revise product labelling to ensure compliance with relevant regulatory standards. Develop and maintain Standard Operating Procedures (SOPs). Ensure compliance with product labelling and identification standards (e.g. GS1 or equivalent). Assist with regulatory inspections, audits (internal and external), and follow-up actions. Maintain up-to-date product validation records where required. Support supplier performance management, including assessment and monitoring. Contribute to the development and implementation of supplier evaluation and auditing processes. Administer customer complaint handling processes. Raise and manage purchase orders, including supplier follow-ups. Support reporting obligations related to environmental or regulatory compliance (e.g. packaging responsibilities). Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details

SEN Admin Support - Luton | Education and Training Are you an organised and proactive individual looking for an opportunity in Luton? We are currently seeking a dedicated Admin Support professional to join a supportive school environment in Luton, working closely with the SENCO and Senior Leadership Team. This Admin Support role in education and training is ideal for someone with strong administrative skills and a passion for supporting students with additional needs. Location: Luton Sector: Education and Training Pay: £465 - £500 a week Key Responsibilities: • Providing high-quality Admin Support to the SENCO and SLT * Managing and maintaining accurate SEN student records * Supporting with EHCP documentation and reports * Coordinating meetings with parents, staff, and external professionals * Ensuring confidentiality and organisation across all administrative processes Requirements: • Previous Admin Support experience, ideally within education * Strong organisational and communication skills * Ability to manage sensitive information with professionalism * A proactive and flexible approach Why apply? • Opportunity to work in Luton within a rewarding education setting * Be part of a supportive and collaborative team * Make a real difference supporting SEN provision If you are looking for an Admin opportunity we would love to hear from you.

Junior Merchandiser | North London / Hertfordshire (Hybrid 1 Office/4 From Home) | £35,000 - £40,000, plus Strong benefits | FMCG and Retail | High Growth | Security This is a brilliant entry opportunity to join a global business and an industry leader in the UK. The company operates in a rapidly growing industry and both manufactures and sells goods across a wide network of partners. This role is based from near Luton and will have WFH and Flexi working options. It will also have involvement in the wider UK operation. The role will report in to a Senior Merchandiser and be responsible for a specific high profile category. Numbers are key in this role and you will be comfortable with data and using what you find to influence key decisions within the merchandising function Responsibiltiies: Own daily line sales, update your forecasts for your area whilst communicating back to your senior merchandiser weekly on what OTB you have identified for the department. As the Junior Merchandiser you will assist the Head of Merchandising in the building of category WSSI's You will update your actualised sales and prepare monthly re-forecasts with your senior management team. You will identify where cancellations and phasing activity needs to occur with the support of your assistant and trainee. Development of junior members of the team, motivating team morale whilst setting realistic goals & objectives. Ensure that the daily administrative tasks are done being done accurately & in a timely manner by your direct reports. You will naturally build a strong relationship with your Buyer, you will assist in all range builds, sign off's, and all strategy meetings. You will be responsible for identifying best sellers and move on's that the team need to focus on to generate new sales. Review product and supplier mix's with your Buyer to ensure that the right product, quality and designs are being brought into the business Building strategy, lessons learnt and weekly trade packs for the wider team, whilst being confident in presenting your suggestions and actions to senior management. Establish a consistent pricing architecture across your ranges whilst being mindful of the competition and any promotional activity you wish to implement.This is a brilliant opportunity with an excellent employer who value their people and trust them with an excellent benefits package which includes up to 4 days a week from home some weeks. BH35879

Our client has a full-time, permanent vacancy for an Administrator/Receptionist to join their friendly team. Their receptionists are the first point of contact for clients and the firm. They work as part of the administration team, reporting to the HR Manager. This role involves managing all the reception duties, answering client enquiries and ensuring correct call handling to appropriate departments whilst always displaying the highest standards of client care. Additionally, the role also includes administration tasks supporting the operations and facilities within the firm. Responsibilities: Welcoming clients, visitors and staff attending the office in a professional manner and providing refreshments within the meeting rooms as and when required Answering and directing incoming calls across offices Manage incoming and outgoing post and correspondence Book and prepare meeting rooms, ensuring they are kept in good working order and assist with catering arrangements for client / staff events Support in ordering supplies/ stationary Ensure reception area is neat and tidy at all times Assisting with general administrative duties and ad hoc administrative project work Requirements: • Previous experience in a similar role would be ideal but experience in a customer facing role would be beneficial, • Excellent verbal and written communication skills, • A friendly, professional manner and a genuine commitment to client care, • Ability to demonstrate a courteous, helpful and service-orientated manner both in person and on the phone, • Ability to work both autonomously and within a team with a positive ‘can-do’ attitude and strong interpersonal skills, • Personal pride in the quality of their work which should be to a high standard and delivered within the required timeframes Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so

Location: Hybrid, office in Luton, Capability Green Salary: Competitive 35 hours per week Are you organised, detail-oriented, and eager to grow your career in finance? We’re looking for an Accounts Assistant to join our supportive and collaborative team, providing essential administrative support across all areas of the Finance function for Churchill Group companies. This is a great opportunity for someone who enjoys working with numbers, values teamwork, and wants to contribute to a business that champions inclusion and continuous improvement. As an Accounts Assistant you will: • Support purchase order processing, invoice reconciliation, and supplier communications to ensure accurate and timely financial transactions. • Assist with monthly reporting, including accruals, site spend analysis, commission calculations, and contract billing reviews. • Maintain financial systems by updating price lists, setting up templates, and managing internal accounting data. • Handle daily cash allocation, bank reconciliations, staff expenses, and credit card reconciliations with attention to detail. • Provide professional support to operational teams, responding to queries and preparing reports. • Contribute to the Year End audit process and support finance projects as directed by the Head of Finance. As an Accounts Assistant you will bring: • Strong communication skills, both written and verbal, with the ability to engage confidently across all levels. • Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines. • High attention to detail and a methodical, analytical approach to problem-solving. • A flexible and proactive attitude, with a willingness to learn and adapt in a growing business. • Ability to work independently and collaboratively within a small, supportive team. • Good understanding of accounting principles and IT systems, including Microsoft Office (Word, Excel, Outlook). • Previous experience in accounting administration is beneficial, and we offer support for AAT study to help you grow. What we offer you The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success! • 33 days holiday (including bank holidays) • Company sick pay • Maternity and paternity leave support • Life assurance cover • 24/7 GP access, plus mental health, wellness, financial, and legal support • Two paid volunteering days per year – Give back to a cause that matters to you • Exclusive perks and discounts – More than 250 deals available • Ongoing training and development – From apprenticeships to leadership programs • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role

A recruitment agency is seeking an entry-level Administrative Office Support Assistant for a remote position. Responsibilities include completing routine administrative tasks, data entry, and managing online tools with a focus on accuracy.

We are hiring an Administrative Assistant to support daily office operations through strong organization, accuracy, and consistent follow-through. The role includes a variety of office support responsibilities such as maintaining records, updating documents, assisting with coordination tasks, and he

A remote support solutions company is seeking an entry-level Administrative Office Support Assistant. This position is flexible with part-time or full-time options and primarily structured for remote work with opportunities to learn and grow in administrative responsibilities.

Michael Page Business Support is seeking an Office and Accounts Assistant in Greater London to manage administrative and financial tasks, ensuring efficient day-to-day operations in the building maintenance industry. The role requires experience in administrative or accounts-related functions, profi

A community-focused organization is seeking an Administrative Assistant III to support day-to-day operations. Responsibilities include greeting visitors, managing phone calls, maintaining records, and supporting team collaboration. This position offers a chance to work in a supportive and inclusive

An exciting opportunity has arisen to join the North East Area Team as an Area Administrative Assistant (Area Support), based primarily at Stratford. You will provide vital support to the Area Management team, Borough Commanders and station based staff, ensuring effective area support and compliance

The position involves executing daily administrative tasks while ensuring compliance with standards.

The position is designed for individuals who are looking to build experience in administrative support, online workflow coordination, and general office support. Administrative Office Support Assistant - Remote. Comfort completing routine administrative and office support responsibilities.

Administrative Asset Management: Submitting procurement requests for office supplies, furniture, appliances, and daily necessities; receiving and managing inventory. Expense Management: Developing administrative expense budgets, monthly expense accrual and reconciliation, setting cost reduction targ

Providing general administrative and reception support; and. Administrative Support Officer. CWP offers a permanent post of 21 hours per week (hours to be discussed at interview) as an Administrative Support Officer within our Out of Hours Nursing Service based at Countess of Chester Health Park.

We Manage Jobs (WMJobs) is seeking a General Assistant in West Midlands for Birmingham City Council's Cityserve service.The role involves part-time work at Blakesley Hall, catering to schools, providing nutritious meals, and maintaining a clean environment.Candidates must possess essential qualifica

The position is designed for individuals who are looking to build experience in administrative support, online workflow coordination, and general office support. We are currently seeking organized and dependable individuals for an entry‑level Administrative Support Assistant opportunity. Complete

Operational Team Administrative Support. Provide operational and administrative support to new product development projects. Support investigations into breaches of security, report all losses or suspected losses, and other unusual events.

The role involves supporting the director and operations manager by managing travel and administrative tasks. A dynamic engineering consultancy in the UK seeks an Administrative Assistant. Ideal candidates are organized, have strong communication skills, and at least 1 year of administrative experie

This full-time administrative role is central to supporting our team across a range of Records Management and Data Protection disciplines. Support team members with a variety of administrative tasks. Please provide a supporting statement with your application, outlining how you meet the requirements

Responsibilities include providing administrative support, maintaining records, preparing reports, managing diaries, and responding to enquiries. Essential Employment is seeking a Business Support Assistant to operate in Bootle.

A prominent science organization in the UK is looking for a full-time Administrator to support its growing Operations group at the Jodrell Bank Observatory.

An administrative services company is seeking an Administrative Officer in Gateshead. This role supports various court processes and requires effective communication with stakeholders.

Provide general administrative support to the Health & Safety team. We are now looking for an Administrative Support Assistant in the Health & Safety Department to join our team. Support H&S Manager with the planning of audits, and inspections.

Business Support, Administrative Assistant page is loaded## Business Support, Administrative Assistantremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ501931JLL empowers you to shape a brighter way. Provide support to the natio

This full-time administrative role is central to supporting our team across a range of Records Management and Data Protection disciplines. Support team members with a variety of administrative tasks. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we stri