Junior Operations Executive
2 days ago
City of London
Junior Operations Executive Location: London (Hybrid – 3 days per week in our Mayfair office) Employment Type: Full-time Start Date: As soon as possible About Linkilaw Solicitors Linkilaw Solicitors is a London-based law firm specialising in complex, high-value, and cross-border matters. We advise corporates, investors, founders, family offices, and high-net-worth individuals on complex disputes, regulatory issues, asset recovery, sanctions, and international legal strategy. Our work is international, commercially focused, and often fast-paced. We combine legal excellence with technology, operational efficiency, and continuous innovation to deliver exceptional service to our clients. About the Role This is an entry-level opportunity for someone looking to build a long-term career in legal operations, business operations, or law firm management. You'll work closely with the Practice Manager and leadership team, helping to keep the firm running efficiently behind the scenes. From managing systems and improving processes to supporting client onboarding and leveraging AI, you'll gain exposure to how a modern, growing law firm operates. This role is ideal for someone who enjoys solving problems, working with technology, creating order from complexity, and continuously improving the way things are done. You'll be given real responsibility from day one and will have the opportunity to develop into a key member of the firm's operations team as the business continues to grow. Key Responsibilities Operations & Systems • Maintain accurate records across the firm's operational systems., • Support the administration of Clio, CRM platforms, and other business systems., • Ensure consistency and accuracy of data across multiple platforms., • Assist with document management and digital file organisation., • Identify opportunities to improve workflows and operational efficiency. CRM & Business Development Support • Maintain and update CRM records., • Monitor pipeline activity and ensure information remains current., • Support reporting and data analysis., • Assist with maintaining high-quality client and referral data. Client Onboarding • Support new client onboarding processes., • Assist with KYC, AML, conflict checks, and onboarding documentation., • Ensure onboarding information is complete and accurately recorded., • Help maintain consistently high onboarding standards. AI & Technology • Use AI tools to improve administrative efficiency and internal processes., • Help identify opportunities to automate repetitive tasks and improve workflows., • Support the firm's continued adoption of AI and emerging technologies., • Stay up to date with new AI tools and suggest practical ways they can improve how the firm operates. Marketing & Firm Growth • Assist with legal directory and award submissions., • Support SEO and website content coordination., • Provide administrative support for marketing and business development initiatives. General Operations • Support internal documentation and operational procedures., • Assist with firm-wide operational projects., • Provide administrative support across different departments where required. About You We're looking for someone who is organised, curious, commercially minded, and enjoys solving problems. You don't need years of experience. What matters most is your attitude, willingness to learn, comfort with technology, and desire to build a career in operations. You enjoy bringing structure to complex situations, spotting ways to improve processes, and finding smarter ways of working. Essential • Right to work in the UK., • Excellent organisational skills and exceptional attention to detail., • Strong written and verbal communication skills., • A proactive, dependable, and solutions-focused mindset., • Strong digital literacy and confidence learning new software quickly., • Comfortable working across multiple systems simultaneously., • Ability to prioritise effectively in a fast-paced environment. Highly Desirable • A genuine ambition to build a long-term career in operations., • Strong proficiency with AI tools such as Claude, Perplexity, Gemini, or similar., • Demonstrable ability to use AI to improve productivity, research, organisation, or problem-solving., • Experience with CRM systems, Clio, Notion, or other business management platforms., • Previous experience in a law firm or other professional services environment. What You'll Gain • A clear pathway into legal operations and law firm management., • Exposure to the operations of a growing international law firm., • Direct mentoring from experienced legal and operational leaders., • Hands-on experience with modern legal technology and AI., • The opportunity to contribute to meaningful operational improvements from an early stage in your career., • A collaborative, ambitious, and supportive working environment where you'll be encouraged to take ownership and continuously develop. Recruitment Process Our recruitment process is designed to be efficient and transparent: • 10–15 minute AI interview via LinkedIn., • Interview with our Practice Manager., • Interview with our Founder., • Final meeting with the wider Linkilaw team. How to Apply Please send us: • Your CV., • A short cover letter (it doesn't need to be long) telling us why you're interested in the role and why you think you'd be a great fit. We value authenticity. Feel free to use AI as a tool, but we'd like your cover letter to reflect your own thinking, personality, and motivation. We're much more interested in understanding who you are than reading a perfectly polished response.