Ticketing Systems and Operations Planner - Chichester
11 days ago
Chichester
Ticketing Systems and Operations Planner - Chichester Ticketing Systems & Operations Planner Every year, we surprise and delight hundreds of thousands of guests at Goodwood?s world-class events. Picture yourself at the heart of our headline moments - motorsport, horseracing and Goodwoof - making sure every guest?s journey through our ticketing and access points is seamless. As our energetic and enthusiastic Ticketing Systems & Operations Planner, you?ll be a key member of the Ticket Office Operations Team, reporting to the Ticketing Systems & Operations Manager. You?ll take the lead in optimising ticketing and accreditation systems to create seamless experiences for every guest - building and maintaining event set-ups in our ticketing platform, managing access for staff, contractors and media, and enabling smooth ingress and egress at every event. On site, you?ll provide hands-on support, resolve ticketing issues and ensure casual teams are equipped with clear processes and best-practice guidance. What you?ll do • Create, manage and optimise events within Goodwood?s ticketing system (AudienceView)., • Ensure accurate pricing, booking journeys and guest information across all events., • Manage digital ticket delivery and maintain consistent, reliable processes., • Oversee the accreditation process (Teamcard Accreditation) for non-public attendees., • Create and manage events within the access control system (Teamcard)., • Plan and deliver entry procedures for major events, including motorsport, horseracing and Goodwoof., • Produce clear documentation and briefing materials for casual teams., • Work closely with event staffing teams to ensure appropriate coverage at ticketing points., • Passionate about delivering great experiences, • Positive, friendly and solutions-focused, • Exceptionally attentive to detail, • Highly organised with the ability to prioritise effectively, • Proactive and accountable, • Confident working with technology and new systems, • Able to multitask and perform well under pressure, • Thrives both independently and collaboratively, • Brings a great sense of fun, • A competitive salary that reflects your skills and experience, • Free tickets to our world-famous events, • Access to our Group Performance Share scheme, • Free onsite parking, • Discounts across the estate, including dining and retail, • Access to our Health Club and wellbeing initiatives #LI-DM1