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IT Support / IT Operations Specialist – Manufacturing Environment (Rochdale) Location: Rochdale, Manchester (Onsite) Contract: 6 Months (Extension Highly Likely) Start Date: ASAP Rate: Open & Negotiable (Outside IR35) Working Hours: Saturday–Monday, 06:00–18:00 + On-Call 18:00–23:00 (Sat & Sun) Are you an experienced IT Support or Operations Specialist looking for a new contract opportunity? We’re supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support / IT Operations Specialist to join their new production facility in Rochdale. This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory systems such as MES, WMS, ERP, and automation technologies. Key Responsibilities • Provide hands-on IT support across both production and office environments, • Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems, • Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi), • Perform SQL-based troubleshooting and assist with system integrations, • Document incidents, resolutions, and updates using the ITSM system, • Collaborate with internal IT teams, external vendors, and automation specialists Ideal Profile • Proven experience in IT Support or IT Operations, ideally within a manufacturing or industrial environment, • Strong knowledge of Windows, Office 365, SQL, and networking (Cisco), • Hands-on experience with MES/WMS/ERP systems is highly desirable, • Flexible, proactive, and comfortable working independently in a production setting

Job Description – Head of IT About Alpine Group: Alpine Group (including Alpine Fire Engineers and DAS Fire) is a fast growing, award winning, leader in fire detection and suppression systems — designing, delivering and maintaining complex solutions across logistics & distribution, aerospace, automotive, pharmaceuticals, high hazard and other specialist environments. We’re proud to be recognised among The Sunday Times Best Places to Work (2025), reflecting our focus on wellbeing, values and a high performance, people first culture. Location: Bury (Greater Manchester) as the primary base, with occasional travel to other UK sites. The Opportunity: As we scale, we are strengthening our in-house IT capability. This role will take responsibility for defining and delivering our IT roadmap — ensuring that our systems, data, and services keep pace with business growth and support a great colleague and client experience. You’ll manage the day-to-day IT operations (largely delivered by partners), oversee vendors, work with internal stakeholders to prioritise projects, and guide continuous improvement across infrastructure, applications, and security. This is a hands-on, delivery-focused role with direct visibility to the leadership team, ideal for someone who enjoys balancing strategy with execution. Core Responsibilities Set & deliver the technology strategy • Own the multi-year IT roadmap aligned to business goals (growth, M&A, European expansion), covering applications (ERP), data & analytics, infrastructure & cloud, end user experience, and service excellence., • Translate business goals (growth, M&A, European expansion) into clear IT initiatives and delivery plans., • Track progress and communicate updates, risks, and investment needs to leadership. IT Operations & Service • Ensure IT services run smoothly and meet agreed SLAs, working closely with our IT & NetSuite Support Manager., • Coordinate MSPs and vendors to maintain uptime, connectivity, device lifecycle management, and user support., • Negotiate IT supplier contracts, SLAs and commercial terms that balance value, performance and risk. Security, risk & governance • Lead our security posture and drive ‘secure by design’ across identity, devices, data and SaaS applications., • Run risk management, change control, disaster recovery, incident response and supplier assurance. Applications & data • Partner with Finance and Operations to enhance NetSuite and adjacent SaaS platforms., • Support automation, integration, and reporting initiatives that improve efficiency and decision-making. Infrastructure & workplace technology • Mature our Microsoft 365 stack and uplift device management, collaboration, and information protection., • Oversee connectivity, resilience, and the path to cloud first (where it adds value). Budgeting & value management • Build and manage the IT budget (opex/capex), forecast, and track ROI on change initiatives., • Continuously optimise cost-to-serve, licensing and operational efficiency. Change, training & communications • Ensure a great colleague experience with IT (clear SLAs, self-service, knowledge, training)., • Lead change communications and occasional training for new tools and initiatives across the business., • Contribute to knowledge sharing and training to improve digital confidence across the business. Leadership • Line manage and grow the internal IT team - coach, mentor, set goals and foster a high trust, high standards culture. Out of hours • Rare, but from time-to-time critical activities may require work outside standard hours (e.g., incidents, projects). We plan to avoid it, and we recognise it when it occurs. What You’ll Bring: Essential • Track record leading IT in a multi-site, service/engineering or industrial setting at Head of IT / IT Manager / CTO level., • Strong hands on knowledge and experience across: Microsoft 365/Entra/Intune/Defender; enterprise networking; identity & access; endpoint security; device lifecycle; backup/DR., • Experience with ERP/NetSuite or similar enterprise SaaS; data integration/reporting; process automation., • Security & governance, vendor/commercial management, budgeting and Board engagement., • Strong communicator, able to translate technical issues into business language. Desirable : • Exposure to industrial, engineering, or construction environments – strong project base., • Experience supporting technology change through business growth or acquisitions., • ITIL, PRINCE2/Agile, and relevant Microsoft/Security certifications. Working Pattern : • Hybrid: We offer flexibility in remote working; however, regular on-site presence at Bury is essential to succeed in this role (team leadership, Board engagement, site collaboration)., • Travel: Occasional travel to UK sites and, in line with growth plans, periodic travel within Europe. Rewards & Benefits : • Competitive salary (c.£60k DOE) plus benefits., • Industry leading benefits package., • Hybrid working with meaningful flexibility, balanced with on-site collaboration., • An award-winning workplace with strong leadership and a supportive, values led culture. Reporting Line : • Reports into the CEO, • Direct line management of internal IT roles, including the IT & NetSuite Support Manager.

Service Delivery Manager £15m Field Service Business | 60 Engineers | Dynamic Team Culture Join a thriving, people-focused organization as our Service Operations Manager — leading the internal help desk that powers a high-performing team of 60 field engineers. You’ll oversee the planning, scheduling, and invoicing of field operations through a cutting-edge, cloud-based Field Service Management (FSM) system — ensuring our customers receive world-class service. We’re an employer of choice, fostering collaboration, growth, and belonging. You’ll use data insights and exception reporting to drive efficiency, motivate your team, and deliver results that matter. What you’ll bring: • Proven experience managing field service operations and teams., • Strong leadership, people management, and communication skills., • Confidence with Microsoft 365 and data-driven decision-making., • Competitive salary + bonus, • Career development and leadership training Apply now and be part of a great place to belong. Formal HR Job Description Position Title: Service Delivery Manager Department: Field Service Operations Reports To: Operations Director Direct Reports: Internal Help Desk & Planning Team Location: Bury HQ Salary Range: £55,000 Basic + Bens + Bonus Purpose of Role To manage and continuously improve the internal service operations team responsible for supporting, planning, scheduling, and invoicing all field engineer work. The role ensures operational excellence, data-led decision making, and an exceptional employee and customer experience. Key Accountabilities • Lead the daily operation of the internal help desk supporting 60 engineers., • Manage planning, scheduling, and invoicing through the company’s cloud-based FSM system., • Monitor team and individual performance using KPIs, dashboards, and reports., • Ensure compliance with service SLAs, process standards, and data accuracy., • Drive continuous improvement through analysis of trends and exception reporting., • Develop and coach team members to achieve personal and business goals., • Communicate effectively across departments to ensure seamless service delivery., • Produce management reports highlighting performance, challenges, and opportunities., • Leadership and team development, • Communication and stakeholder management, • Analytical thinking and data literacy, • Operational planning and prioritization, • Customer service excellence, • Minimum 5 years’ experience in a service operations or scheduling environment., • Strong working knowledge of field service management or ERP systems., • Advanced Microsoft 365 Office (Excel, Teams, Power BI preferred)., • Experience leading and developing teams in a fast-paced, customer-centric environment.

An established search firm operating in the US ERP space is looking to hire an experienced Recruitment Consultant to join their growing team. The business was founded by two proven recruiters with over 20 years’ combined experience in building high-performing technology recruitment teams. Recruitm

To help support further recent growth we are looking for an additional project manager with significant experience in eCommerce, particularly on Magento 2/Adobe Commerce. We are a very experienced, passionate but friendly team working chiefly on eCommerce projects such as full builds, integrations and new middleware products to help businesses streamline their critical business operations and improve their marketing opportunities. We also work on product development and we’re in receipt of innovation funding related to eCommerce. You can read more about what we do ___. The Role This role requires a robust understanding of e-commerce and associated web technologies, coupled with extensive experience in Project Management and Agile methodologies, such as SCRUM, tailored to the specific demands of each project. As a Senior Technical E-commerce Project Manager, you will take ownership of delivering multiple high-impact projects simultaneously. Your key responsibilities will include ensuring the highest levels of quality, client relationship building and management and fostering team collaboration. Proactive decision-making is crucial, as you will need to anticipate challenges, take the initiative in resolving issues, and lead your project team effectively. In this role, leadership is paramount. You will guide and mentor your project team, promoting collaboration and innovation, while also ensuring that critical decisions—especially those with significant business implications—are made in consultation with senior leadership. Your ability to involve key stakeholders at the right moments will be essential in driving project success and aligning outcomes with broader business objectives. Key Requirements • Direct working knowledge of Magento 2 Open Source and Adobe Commerce, with a solid understanding of the key features such as B2B and how they might be used in various problem scenarios., • Familiarity with common integrations with Magento such as payment gateways, ERP, PIM and marketing systems and a strong understanding of Magento architecture, including modules, themes, and APIs., • Familiarity with Magento’s admin panel, product management, and order processing systems., • Knowledge of UX/UI principles and best practices., • Knowledge of common e-commerce payment gateways (e.g., PayPal, Stripe) and experience overseeing their integration., • Knowledge of testing methodologies, including unit testing, integration testing, and user acceptance testing (UAT)., • Proficiency in Agile project management practices, including Scrum and Kanban, to manage development sprints and product backlogs, assign tasks and manage resources effectively to meet project timelines., • Ability to identify potential project risks early in a project and develop mitigation and recovery strategies., • Experience in creating and reviewing technical specifications and ensuring they are aligned with client business requirements., • Ability to communicate technical details effectively with non-technical stakeholders, including clients and executive teams., • Proven experience in documenting project progress, technical challenges, and solutions and using documentation and collaboration tools such as Atlassian, Jira, Trello, Tempo & GanttPro., • Proven track record of successfully delivering high-quality e-commerce projects on time, within budget and to scope., • Experience in making informed decisions that balance technical feasibility, client needs, and project constraints. Bonus skills • Advanced understanding of Core Web Vitals: Familiarity with Google’s Core Web Vitals and techniques to improve them., • Understanding of SEO best practices, including how to optimise SEO and content structures for better search engine visibility., • Advanced understanding of Google Analytics and how to interpret customer behaviour and e-commerce data in analytics tools. Responsibilities • Manage and deliver multiple concurrent projects, with varying degrees of complexity and business priority, ensuring the highest quality of work from all teams involved., • Manage client expectations, providing regular updates, and ensuring client satisfaction throughout the project lifecycle., • Define client roadmaps and work with clients to set the vision and plan larger projects that will contribute towards their overall goals., • Undertake monthly strategy calls with clients, discussing proactive solutions with clients based on your knowledge of their website. Looking at general e-commerce, Magento, third-party marketplace modules and commonly integrated solutions (PIM, ERP, payments) both current best practices and new trends/technology., • Working with the Technical Support Manager and QA staff to ensure best practice QA and UAT and that all client issues are resolved as per best practice. Where needed assist with QA to ensure all work delivered to the client is of the highest possible quality., • Ensure development and project processes are followed for successful implementations and ensure that any exceptions to the process are transparent with risks understood and approved at appropriate organisational levels., • Provide input for global company scheduling and resource allocation and work together with colleagues to manage an efficient balanced allocation of company resources., • Strict monitoring and management of client and project budgets, time tracked on support clients and projects and unbillable client time., • Ability to estimate and review developer-estimated project costs accurately based on technical scope, resources, and timelines., • Lead technical discussions with clients on proposed projects, involving key development stakeholders as needed, working on estimations to produce accurate, clear, concise SOW documents, and ensuring risks are clearly identified and mitigated., • Perform regular risk management reviews on clients to help pre-empt future issues., • Lead regular briefing and scrum sessions, ensuring any blockers are addressed quickly and resolved, dependencies are noted and work is progressing as per project plans., • Lead project retrospectives, guiding these discussions, encouraging open and honest feedback, and ensuring that the outcomes of the retrospectives lead to tangible improvements that are actioned in subsequent projects or processes., • Work with the internal Creative team by delivering detailed proposals, and briefs and be involved in creative reviews with a good eye for UX design., • Define and manage Service Level Agreements (SLAs) to ensure project deliverables meet agreed standards., • Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers, peers and management. This includes taking accountability, having a growth mindset and acting timeously on feedback. Additional Responsibilities • Investigating customer satisfaction and reporting any issues., • Provide some front-line technical support to clients., • Occasional in-person meetings at client offices. Education/Experience • Bachelor’s degree in Business, Marketing or IT, • Minimum 7 years of eCommerce/digital experience with at least 4 in a client-facing technical role., • Minimum 3 years experience leading/managing project teams, • Relevant project management qualifications (PRINCE2, PMP, AGILE, SCRUM etc) or equivalent experience., • Tactical experience in the construction, launch, and management of eCommerce sites within a respected web property with a proven track record of maximising site activity and conversion., • Knowledge of standard technical requirements and practices surrounding eCommerce Bonus points would be gained from: • Practical working experience of Shopify and BigCommerce, • Experience delivering projects on Hyva, • Knowledge of key features from other eCommerce platforms and third-party providers., • Strong track record of migrating other solutions to Magento 2, • Magento certifications such as Solution Specialist, • Experience working with PHP development frameworks, • Strong SEO (Search Engine Optimisation) knowledge Work Benefits • Performance related bonuses, • On-going training and career advancement opportunities, • Optional remote working, • 31 days holiday – inclusive of bank holidays, • Your birthday off, • An extra holiday for every year worked, • Flexi-time, • Regular nights out, • Company Pension Please submit your CV to No recruitment agencies please.

The Data Security Analyst will ensure that ERP data is structured, governed and controlled to meet both business and regulatory requirements.The Data Security Analyst will define and maintain secure data models, dictionaries, and flows, to protect the integrity and compliance of data across ERP.Data

Chapman Tate Associates seeks an ERP Project Manager to join this established and fast-growing IT Consultancy. Are you an ERP-savvy Project Manager who thrives on delivering results? We’re looking for a dynamic professional to. Plan, manage, and deliver ERP implementation projects on time and with

Facilitating integration of Oracle Retail Cloud and Simphony with Oracle Fusion Cloud ERP and other enterprise systems. Supporting change management within the ERP transformation project. Helping establish a Centre of Excellence (CoE) for Oracle ERP in Retail and F&B, defining best practices and gov

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Unit4 ERP (Agresso) Applications Manager. Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. Analyse and interpret service data to identify risks, support decision making

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This role is ideal for those with hands-on ERP implementation experience (2+ years) who want to grow their influence — leading client engagements, mentoring junior consultants, and shaping how ERP projects are d. We work with high-growth, PE-backed, and multinational businesses to re-imagine t

Alarm & CCTV Engineer Barnet £40,000+ This established Intruder alarm & CCTV Company in London are recruiting for two Security Installation Engineers to join their growing team.As a Security Engineer you will predominantly be carrying the Installation of Intruder Alarms & CCTV Cameras for a

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Our client is a large local government organisation and looking for an experienced ERP Systems Administrator/Team Leader to join their team. An exciting opportunity for an experienced and proactive individual to join our clients team as an ERP Functional Support Team Leader. The role is to lead an e

The Oracle Cloud ERP SOX Compliance & SoD Analyst is responsible for ensuring that Oracle Cloud ERP user roles, access models, and business processes comply with Sarbanes-Oxley (SOX) requirements and organizational internal control standards. This role manages segregation of duties (SoD) conflic

We are working with a top global consultancy, who are offering an opportunity to join a growing team and support large clients in defining their ERP strategies. Develop ERP target architectures and roadmaps for major clients. Design domain architectures aligned with enterprise transformation strateg

Oracle ERP Architect £60,000 - £70,000 + Bonus London / Manchester / Glasgow UK Security Clearance Eligibility Required We are working with a top global consultancy, who are offering an opportunity to join a growing team and support large clients in defining their ERP strategies. Key

You will also have the opportunity to touch on elements of other ERP specialist roles, such as ERP Implementation Specialist, ERP Software Specialist, ERP Technical Specialist, ERP Finance Specialist. As part of a major ERP programme of work as our client migrates to a new cloud ERP solution they a

Unit4 ERP (Agresso) Applications Specialist. Our client is seeking an experienced Unit4 ERP (Agresso) specialist to take ownership of security and access management across key business applications. Lead on the design and maintenance of roles, permissions and security profiles within Unit4 ERP.

ERP certification is a bonus, but practical implementation experience is key. Ongoing training, ERP certifications, and professional development support. ERP Implementation Consultant (Acumatica or Sage X3) Client-Facing, End-to-End Projects.

A business truly built to cater for a specific ERP gap in the industry, fuelled by innovation and collaboration. This is a great opportunity for someone wanting to work with a variety of enterprise customers. Experience implementing a complex CRM or ideally, ERP Systems.

Ability to interpret and challenge Statements of Work, technical designs, and project plans. Experience of large-scale ERP transformation programmes, ideally within the public or regulated sector.

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This role offers an excellent opportunity for someone with a foundation in IT application or ERP support to build their technical expertise across SQL, reporting, and system configuration, working under the mentorship of a highly experienced senior analyst. This is a hands-on position focused on sys

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This senior leadership position plays a pivotal role in shaping how consulting and support services are delivered, driving excellence across ERP implementation, customer support, and operational performance. Oversee the delivery of ERP consultancy projects, ensuring quality, timelines, and adherence

Job Title: ERP Project Manager. Experience with ERP systems (JD Edwards preferred).

Facilitating integration of Oracle Retail Cloud and Simphony with Oracle Fusion Cloud ERP and other enterprise systems. Implementing quality assurance measures across the ERP implementation lifecycle. Bachelors Degree with 1012 years of overall ERP experience.

Plan, manage, and deliver ERP implementation projects on time and within budget. Minimum 5 years experience managing ERP implementations (Epicor, Acumatica, Infor, Dynamics, NetSuite, SAP, or similar). If youre a proactive ERP Project Manager who thrives on delivering results and client success, we

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PMO Lead, PMO, Project Management Office, D365, ERP, RAID, Prince 2, Agile UK Remote - Contract - 500pd. Previous experience working in an ERP deployment environment; SAP / D365 / Oracle. Proficient in the use of Microsoft applications - Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and Proj