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Repair Workshop Manager Are you a natural people leader who loves bringing structure, quality and efficiency to fast-paced technical environments? This well-established & growing technology business is looking for a Repair Workshop Manager to lead the day-to-day running of it’s local repair centre ensuring customer repairs are delivered efficiently, to a high standard, and on time. You will manage a skilled team, coordinate workloads, and act as the key link between engineering, operations and customers. From resource planning to continuous improvement, you’ll play a central role in maintaining quality, safety and service performance. A collaborative, friendly culture where ideas are valued, and your impact is visible. You’ll have the autonomy to make improvements, develop your team, and shape a critical part of the operation. DUE TO THE NATURE OF THIS ROLE, YOU WILL NEED TO BE ELIGIBLE FOR UK SECURITY CLEARANCE. UKSC CHECKS WILL APPLY What you will be doing?: • Leading and developing a team of repair staff – technical and support, • Managing daily operations to meet SLAs and KPIs, • Acting as the main customer contact for repair updates and escalations, • Driving process improvements and supporting new product introductions, • Overseeing stock, costs, compliance and reporting What we need from you?: • A relevant Electronics qualification with a minimum ONC or equivalent., • Proven experience leading technical teams in electronics repair or manufacturing environment including performance, • Strong organisational and communication skills, • Confidence working directly with global customers and internal teams, • Proficiency with Microsoft Office (ERP experience a plus) What’s in it for you?: • Salary up to £52,000, depending on experience, • Private health & dental care, • Subsidised onsite restaurant, • Enhanced pension contribution, • Flexible working hours, • Employee assistance program, • Large free parking area, • Social events Please note – this is a fully onsite role (39 hours per week) If you are interested to learn more, click the link below to apply with your CV today! #jobsincambridge #electronics #manufacturing #leadership

Head of Production – Fast-Growing Sustainability Tech Company Location: Cambridge, UK Are you ready to lead production in a company that’s tackling one of the biggest sustainability challenges on the planet? Our client is a rapidly growing B2B technology business using smart AI and IoT solutions to dramatically reduce pesticide use worldwide. With operations across 25 countries and nearly 20,000 deployed devices, they are doubling in size year-on-year and they want you to be part of the journey. The Role Reporting to the COO, the Head of Production will manage operations across supply chain, manufacturing, logistics, and quality. You will lead an initial team of 6+, with scope to grow, ensuring the company delivers high-quality products on time and continues to scale efficiently. Key Responsibilities • Oversee the supply chain to meet quality standards and lead times., • Develop and maintain high-quality processes in manufacturing and logistics., • Ensure the quality of all products delivered to customers., • Lead, mentor, and grow the production team., • Implement and monitor production KPIs., • Use data-driven insights to identify and implement process improvements. Essential Experience & Skills • 3+ years’ experience managing production teams of 4+ people., • Experience with electro-mechanical supply chains, including offshore suppliers., • Advanced degree in Manufacturing, Management, or equivalent industry experience., • Proven track record of process improvement in operational or manufacturing settings., • Hands-on experience with formal quality management systems., • Familiarity with ERP/MRP systems. Desirable Skills • Experience with project management and data analysis tools (Jira, Asana, PowerBI, Tableau)., • Lean Six Sigma Black Belt or equivalent., • Experience in high-growth startups or international logistics. What’s On Offer • Training allowance for professional development, • 25 days annual leave plus public holidays, • Employee share options scheme, • Opportunity to gain unique experience in a fast-growing tech startup, • Collaborative and fun working environment If you’re driven to make a tangible impact in sustainability and thrive in a fast-moving, innovative environment, this could be your next career move. Please apply or send a copy of your up to date CV to

B2B Customer Query and Service Manager • Location: Remote (with occasional visits to Loudwater or Wimpole, approx. once every couple of weeks), • Rate: £300 Inside IR35, • Duration: 4 months About the Role Our client is looking for a proactive and customer-focused B2B Customer Query and Service Manager to take ownership of our B2B customer query mailbox. This role is key to improving response times and restoring confidence among our strategic partners following recent operational changes. Acting as the first point of contact for B2B customers, you’ll ensure queries are acknowledged, prioritized, and resolved promptly—either directly or by coordinating with internal teams. What You’ll Do • Manage the B2B Mailbox: Monitor and triage incoming queries, ensuring timely acknowledgement and prioritization., • Customer Communication: Respond to non-credit control queries and keep customers informed throughout the resolution process., • Internal Coordination: Escalate issues to relevant teams (Credit Control, Billing, Master Data, Finance) and follow up to ensure resolution., • Track and Report Issues: Log recurring problems to identify process improvements and support future service design., • Support Process Development: Help shape a structured B2B customer service model as the business evolves. What We’re Looking For • Strong customer service and communication skills with a professional, empathetic approach., • Ability to manage and prioritize a high volume of queries effectively., • Experience in finance operations (billing, accounts receivable, master data, credit control) is desirable., • Problem-solving mindset and attention to detail., • Proficiency in Microsoft Outlook and Excel; ERP experience (D365) is a plus., • Comfortable working in a fast-paced, evolving environment.

Prepare adhoc reports that form part of the month end reporting pack as required. Prepare suppliers statement reconciliations, identify any discrepancies and take appropriate actions. Responsibilities will include: processing invoices within the ERP system, managing customer and supplier accounts, p

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