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The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Global Events Manager - Maternity Cover Company Overview \n Operating within the international business events and executive knowledge sector, this organisation delivers specialist, interactive events that bring together senior business leaders, industry experts and commercial partners. Its programmes are designed to facilitate meaningful discussions, share practical insight and create valuable connections within a global professional community. \n About the Role \n An exciting opportunity has arisen for an experienced Global Events Manager to join an established international events organisation on a fixed-term maternity cover contract. This is a key role within the business, acting as a central link between the Events Team and senior leadership and providing oversight, coordination and decision-making across the global events programme. \n You will manage and support the Events Team, oversee event logistics and budgets, and build strong relationships with event hosts, sponsors, venues and other stakeholders. \n From initial planning through to onsite delivery at international events, you will play a central role in coordinating the people, logistics and resources required for successful events. This role would suit a highly organised, proactive and solutions-focused events professional who enjoys taking ownership in a fast-paced international environment. \n Duties & Responsibilities \n\n • Act as the key link between the Events Team and senior leadership, working closely with the CEO and COO, including regular weekly meetings, to ensure effective communication, planning, prioritisation and decision-making across the event calendar.\n, • Lead the planning and delivery of global events, from initial planning and calendar development through to onsite delivery and post-event activity, ensuring events run smoothly, efficiently and to a consistently high standard.\n, • Create and maintain the annual event calendar, coordinating multiple events, deadlines, resources and requirements across the programme.\n, • Build and maintain strong relationships with event hosts, sponsors, delegates, venues and other external stakeholders, acting as a key point of contact throughout the event process.\n, • Oversee event logistics, including the selection and coordination of hotels, restaurants, flights, transfers, transportation and other event requirements.\n, • Organise travel and logistics for event hosts, guest speakers, employees and attendees, ensuring arrangements are well planned and delivered effectively.\n, • Manage and support the Events Team, including day-to-day coordination, team meetings, event cover and team development, while ensuring the team has the tools and information needed to deliver effectively.\n, • Maintain event documentation, financial trackers and processes, create event pages and supporting information for the organisation's website, and respond flexibly to changing event schedules and requirements.\n\n Education & Skills Required \n\n • Previous experience in event management, ideally within an international or B2B events environment.\n, • Previous experience managing and supporting a team, with confidence working closely with senior stakeholders and taking ownership of decisions and priorities.\n, • Exceptional organisational and time-management skills, with excellent attention to detail and the ability to manage multiple competing priorities and deadlines.\n, • Excellent communication, interpersonal and customer service skills, with the ability to build strong relationships with event hosts, delegates, sponsors and other stakeholders.\n, • A proactive, positive and solutions-focused approach, with the ability to remain calm under pressure and work effectively both independently and as part of a team.\n, • Strong Microsoft Office and Excel skills, together with the ability to work effectively in a fast-paced environment and adapt to changing priorities.\n\n Additional Information \n\n • Contract: Fixed-term maternity cover, expected to run from November/December 2026 to March 2028, allowing for a suitable handover period.\n, • Working hours: Monday - Friday, 8:00am - 4:30pm, with flexibility required during international events.\n, • Working arrangement: Office-based in Warwickshire, with Fridays working from home unless attendance in the office is required for event organisation.\n, • Travel: International travel is required, with an expectation of attending approximately four events during the maternity cover period.\n, • Driving licence: A full driving licence is required.\n, • Passport: A valid UK passport is required for international travel.\n, • Holiday: 23 days plus Bank Holidays\n, • Salary: £35,000 per annum\n\n If you’re an organised, proactive and experienced events professional ready to take ownership of an international events programme, apply now by sending your latest CV. For a confidential discussion about the role, contact Zoe Edwards on or email

This role welcomes a full-remote work arrangement, however applicants must be based in UK and have a work permit to be considered. We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application! ABOUT THE ROLE Launchmetrics connects the world's leading Fashion, Lifestyle and Beauty (FLB) brands to the data and insights they need to make smarter decisions. As Customer Marketing Coordinator, you'll help us stay close to the customers who matter most -the ones already on Launchmetrics who we want to grow, energize and turn into advocates. This is a full-time, remote role based in London. Reporting to the Marketing Director, You'll be in the room (physically and virtually) for some of our most important customer moments: supporting the events where our customers show up, building the personalized content and workshop decks that start a conversation with a brand and becoming a familiar, trusted face for a group of smaller accounts across cities like New York, London, Paris, and Milan. This role is about relationships as much as it's about process and strategy. You'll need to sync closely with Sales and Customer Success to understand what each account needs next, and you'll own the coordination and launch of outreach campaigns to client contacts -from a first personalized email, to a workshop conversation, to a relationship that lasts. It's a role for someone who enjoys the people's side just as much as the discipline of making a multi-stakeholder program run on time. RESPONSIBILITIES Customer event support. Support the Marketing Engagements Executive and the Director in the planning and on-site execution of events where our customers attend -coordinating logistics, guest experience and follow-up. We're looking for someone who doesn't just execute the plan, but brings ideas on how to make these moments better. Growing the database. Own the customer growth KPI: through outbound emails and marketing campaigns, expand our database of client contacts beyond current users, into new regions, brands and departments within existing accounts, building company-level awareness, not just with the teams already using Launchmetrics. This broader "account awareness" makes it easier to spot growth and expansion opportunities down the line. Personalized content & data stories. Own and develop account-specific content - data stories, talking points and materials- that give Sales and the Director a compelling, tailored way to open or deepen a conversation with a customer. Customer workshops. Support the research, customization and development of individual workshop decks, working closely with the Marketing Engagements Executive on strategy and format, and with the Director on prioritization, translating Launchmetrics data (including Media Impact Value® / MIV®) into a narrative tailored to each brand. Outreach coordination. Own and coordinate personalized customer outreach campaigns (email and beyond), building genuine working-layer relationships with the people who use Launchmetrics day to day. Relationship development. Build and maintain relationships with Tier 2 client contacts across our customer base, becoming a known, reliable point of contact for smaller accounts in key cities (NYC, London, Paris, Milan, Spain, and beyond). Target list enrichment. Collect and track engagement, scoring and intent signals on our target accounts from multiple sources (ZoomInfo, LinkedIn Sales Navigator, Lemlist), and turn them into something the team can actually act on -flagging and sharing the right signals with Sales, Customer Success and the Director so we spot opportunities for expansion and growth quickly, before they go cold. Customer reporting support. Support the regular tracking of customer marketing objectives, keeping reports current so the team always has a clear read on what's working. ABOUT YOU Who you are 1–3 years of experience in customer marketing, marketing coordination, ABM, event support or a related area — comfortable with both relationship-building and hands-on execution. Curious about brands and people: you like understanding what makes a specific account tick and enjoy shaping a message around it. Comfortable being the point of contact for external stakeholders, including customers more senior than you. Confidence with data: you can pull, clean and interpret numbers and turn them into a story a customer would find compelling. Strong written communication skills, with an eye for how information is presented. Organized and dependable: you can run several workshops, campaigns or events at once without losing track of the details. Familiarity with tools like Salesforce, HubSpot, ZoomInfo, Sales Navigator or Lemlist is a plus, but not a requirement, you'll get training. Familiarity with the Fashion, Lifestyle or Beauty industry is a plus. A proactive approach: you spot what needs doing and act on it rather than waiting to be told. ABOUT LAUNCHMETRICS Launchmetrics is the leading Brand Performance Cloud used by FLB executives to make smarter decisions around their branding efforts. With over a decade of industry expertise, we have helped more than 1,200 customers create inspiring, impactful and measurable experiences. Founded in NYC and with operating headquarters in Paris, we have employees in ten markets worldwide and offer support in five languages. We have been the trusted brand performance technology to brands worldwide such as Dior, Fendi, Shiseido, NET-A-PORTER and Adidas as well as industry partners like IMG, the Council of Fashion Designers of America, the British Fashion Council, and Camera Nazionale della Moda Italiana. ABOUT THE MARKETING TEAM We are a global and highly diverse team, distributed across six different countries, with multiple nationalities and varied expertise, and we always work collaboratively to understand each other in a “glocal” way to achieve the best results as one team. The Marketing team works daily on the ideation, production and distribution of campaigns with the objective of attracting Launchmetrics' target audience, carrying out strict measurement and monitoring of KPIs to ensure the maximum possible ROI. Our mission is to make them fall in love with the Launchmetrics brand and to ensure their interest in our solutions grows every day until they become customers, and from there, to maintain their satisfaction and happiness. WHY YOU'LL LOVE LAUNCHMETRICS We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location and flexible work arrangements, along with support for establishing your home office and other perks. OUR COMMITMENT Launchmetrics is proud to be an _ building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.

At National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a Senior ServiceNow Developer and be a part of something bigger—where your unique skills and passions can make a real difference. Together, we are superpowered. National Grid is hiring a Senior ServiceNow Developer on a permanent basis. This position is based in Warwick. This role operates under a hybrid working model. Hybrid work expectations are subject to business needs and company policy. As Senior ServiceNow Developer, you'll be responsible for designing, building, and stabilizing enterprise-grade HRSD solutions that are secure, scalable, and aligned to platform standards. You'll work closely with HR stakeholders, technical teams, and delivery partners to translate business objectives into practical ServiceNow solutions, while enforcing engineering discipline and driving outcomes end-to-end. You'll engage with business stakeholders, leading working sessions, presenting solution options, and driving delivery outcomes. You'll influence decisions, align cross-functional teams, and ensure high-quality delivery across internal and vendor resources. • Lead end-to-end delivery of HRSD enhancements: design, build, test, deploy, and stabilize solutions in a global enterprise environment., • Own HRSD technical design and configuration quality, ensuring solutions follow secure SDLC practices and remain supportable over time., • Provide hands-on HRSD expertise with a strong focus on HR integrations and orchestration—particularly HR system integrations (e.g., SuccessFactors) that enable automation initiatives., • Define and enforce engineering standards (coding standards, architecture patterns, code/model review checklists) to prevent customization creep and ensure long-term maintainability., • Provide technical leadership to development teams: mentor developers, perform peer reviews, and establish quality gates to improve consistency and reduce rework., • Own and maintain integrations (APIs/web services, data mapping, integration standards) to ensure reliability, performance, and strong employee experience across connected systems., • Support platform reliability: monitor health/usage/compliance, perform security and performance audits, and drive remediation actions through to completion., • Partner with ServiceNow Support and internal teams on platform upgrades and patching (major version planning, regression strategy, and post-upgrade validation), • Lead vendor resources when assigned: provide direction, oversee technical execution, enforce quality standards, and ensure deliverables meet National Grid expectations., • Validate and triage new demands/change requests to ensure alignment with platform guardrails, design standards, and enterprise risk posture., • Lead the design and implementation of HRSD Lifecycle Events for Joiner/Mover/Leaver (JML) experiences (onboarding, internal transfers/role changes, and offboarding), ensuring a consistent and automated employee journey., • Configure and optimize lifecycle event structures (event definitions, activity sets/activities, stages, and assignment patterns) to coordinate work across HR, IT, Facilities, Payroll, and Security as needed., • Partner with HR and Identity stakeholders to ensure lifecycle event journeys are auditable, compliant, and measurable, with clear ownership, timelines, and exception handling., • Bachelor’s degree in Computer Science or equivalent experience., • Strong HRSD domain capability and experience delivering HRSD solutions in an enterprise environment., • Experience delivering at least one end-to-end implementation in HRSD (and exposure to S2P is an advantage)., • Preferred experience with Employee Center and Virtual Agent (where used in HR experiences)., • Demonstrated experience designing and supporting integrations (REST/API), web services, data mapping) and troubleshooting integration performance and reliability., • Strong analytical skills: able to translate real‑world business requirements into clear technical designs and actionable delivery plans., • Ability to balance business needs, cost, risk, and technology priorities to determine the best solution.java, • Strong written and verbal communication skills, with the ability to influence stakeholders and drive alignment across IT and business leadership., • Proven ability to manage multiple priorities in a fast‑paced environment and work effectively across multiple geographies., • Strong relationship building, facilitation, and stakeholder management skills., • Proven hands‑on experience configuring and supporting HRSD Lifecycle Events for employee transitions, including JML (onboarding, internal movement, offboarding), and driving automation across multiple departments., • Experience translating HR onboarding/movement/leaver requirements into lifecycle event activity design that improves employee experience and reduces manual handoffs., • Hands-on experience configuring lifecycle event components including Lifecycle Event definitions, Activity Sets, Activities, stage design, triggers/conditions, and exception handling for JML scenarios Certifications • Certified ServiceNow System Administrator (CSA), • Certified ServiceNow HRSD Administrator, • Certified Implementation Specialist (CIS) – HRSD Preferred: • ServiceNow Application Developer / ServiceNow Developer certification, • Competitive Salary, based on capability and experience, • Bonus of up to 30% based on personal and company performance Additional benefits: • A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%, • Flexible benefits such as a cycle scheme, share incentive plan, technology schemes, • Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness, • Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare The closing date for this vacancy is 9th October. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process. #LI-CL1 #LI-HYBRID We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process. Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin. National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power. From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system. Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more. We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future. Your salary is reviewed each year against the market for your role, skills, knowledge and experience. Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year. Generous pension plan with company contributions up to 12%. Private medical insurance for self and family. #J-18808-Ljbffr

Software Engineer (Mid-Level) – Bravissimo IT 37.5 hrs per week, Full Time, Hybrid (minimum 1 day per week in Leamington office) Salary: 35-50K Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 26 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it! • Up to 25 days holiday, • The opportunity to buy up to 5 additional days holiday each year, • Access to free and confidential 24/7 employee support from Retail Trust, • 50% discount on full priced items for you, your family & friends, up to a limit, • Healthcare Cash Plan for you and up to 4 children through Medicash, • Employer pension contributions up to 6%, • Life Assurance, • Great training and learning resources, • Long service awards after 5 years’ service, • Access to new and upcoming products, with the opportunity to provide feedback, • Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash, • Free parking at Bra HQ We're looking for a mid-level Software Engineer to join our Back of House engineering team and help build, support and evolve a range of business-critical applications. Working across a range of Bravissimo applications, you'll develop APIs, backend services and event-driven solutions that support key business areas including product management, customer acquisition, ordering and fulfilment. Bravissimo is in the middle of a major digital transformation programme, with plans to transition our legacy .NET estate to new service-based architectures. We're evolving towards a full-stack engineering environment, with TypeScript, Node.js, React and AWS at the heart of our modern applications and services. You'll contribute to modern cloud-based solutions while also supporting established business-critical applications as part of our ongoing technology modernisation programme. This is a hands-on development role for someone who enjoys writing quality software, problem solving and continually developing their technical skills. It requires a blend of backend and frontend skills, but with a heavy focus on the backend. You'll work collaboratively to shape technical solutions and deliver meaningful business outcomes. • Support, maintain and improve existing business applications, preparing them for the digital transformation., • Build and support scalable applications using TypeScript, JavaScript and Node.js., • Design, develop and maintain APIs, backend services and integrations, and cloud-based solutions., • Work with databases and data integrations across multiple systems., • Contribute to event-driven and API-led architectures., • Troubleshoot production issues and implement sustainable solutions., • Participate in the ongoing modernisation of legacy systems and platforms., • Contribute to code reviews, technical discussions and continuous improvement initiatives., • Participate in Agile ceremonies including sprint planning, refinement, reviews and retrospectives. Target technology stack and tooling: • AWS microservice capabilities, • REST APIs, • Event-Driven Architecture, • Grafana, • GitLab, • Jira You're a competent, self-motivated engineer, able to demonstrate your skills and provide examples of applications you've contributed to. Experience in a retail environment would be beneficial but is not essential. You'll also: • Take pride in delivering well-thought-out solutions., • Build good working relationships across teams and contribute constructively to technical discussions., • Ask questions, challenge assumptions where appropriate, and stay curious about better ways of doing things., • Strong coding skills using TypeScript, JavaScript or a comparable modern language., • .NET development, • Building and supporting production applications, APIs and services., • Comfortable supporting and evolving existing business-critical applications while contributing to the development of modern cloud-native solutions., • Experience with relational databases and SQL., • Understanding of system integration patterns, APIs and event-driven architectures., • Familiarity with cloud computing concepts and practical experience using AWS or Azure., • Using Git-based version control in a collaborative development environment., • Experience diagnosing and resolving issues within live production systems., • Experience working in an Agile delivery team., • Strong testing mindset, including unit testing, regression testing and providing clear evidence that solutions are working before work is considered complete., • AWS services, particularly serverless technologies such as Lambda., • Designing and building cloud-native applications., • Containerisation and Kubernetes., • Observability, monitoring and logging platforms such as Grafana., • CI/CD pipelines and automated deployment practices., • GitLab experience., • Experience supporting or modernising legacy business applications., • Experience with distributed or event-driven systems., • Comfortable using AI-assisted development tools to support productivity, learning, code quality and problem-solving, while applying sound engineering judgement and taking accountability for the solutions delivered. #J-18808-Ljbffr

We are recruiting on behalf of an award-winning UK design and lifestyle brand based in Warwickshire. With products sold across more than 20 countries through independent retailers, concept stores, museum and gallery shops and department stores, this is a growing, family‑run business with a distinctive product range and a strong reputation for quality. This is a hands‑on commercial role combining account management with proactive new business development. You will manage a portfolio of wholesale customers, build lasting relationships with buyers and retail partners, and consistently seek out new stockists to keep your pipeline healthy. With an established product range, regular new launches and a clear CRM process behind you, this is a chance to make a real impact within a business that is genuinely growing. • £30,000 - £35,000 base salary depending on experience, • Monthly sales performance bonus, typically £200 - £1,000 per month, • Annual performance bonus, • OTE £32,400 - £50,000, • Company pension, • Employee discount, • Free on-site parking, • Company events and a friendly, supportive working environment, • Managing a portfolio of wholesale customers as their main point of contact, • Building strong, long‑term relationships with buyers, store owners and retail partners, • Growing accounts through range reviews, seasonal planning, new product introductions and tailored recommendations, • Converting warm leads from trade shows, inbound enquiries and CRM data into active wholesale accounts, • Researching and approaching new stockists across UK and international markets, • Creating conversations and qualified opportunities through consistent phone and email outreach, • Following opportunities through from first contact to order and ongoing account development, • Representing the brand at UK trade shows and international exhibitions, with thorough follow‑up after each event, • Maintaining an accurate and up‑to‑date pipeline in Pipedrive with clear next actions and follow‑up dates, • Proven experience in sales or account management, ideally B2B wholesale (minimum 3 years in sales, around 2 years in account management preferred), • A proactive new business mindset, comfortable researching prospects, making calls and following opportunities through, • Strong relationship‑building, communication and negotiation skills with a confident telephone manner, • Commercially minded, self‑motivated and comfortable working to sales targets, • Organised and disciplined in managing a busy pipeline and follow‑up activity, • Good IT skills including CRM systems and Microsoft Excel/Outlook; Pipedrive experience an advantage, • Willingness to travel to UK trade shows and occasionally internationally, • Own transport required due to office location, • INDL Keywords: Sales Account Manager, Account Manager, B2B Sales #J-18808-Ljbffr

At National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a Senior ServiceNow Developer and be a part of something bigger-where your unique skills and passions can make a real difference. Together, we are superpowered. National Grid is hiring a Senior ServiceNow Developer on a permanent basis. This position is based in Warwick. This role operates under a hybrid working model. Hybrid work expectations are subject to business needs and company policy. As Senior ServiceNow Developer, you'll be responsible for designing, building, and stabilizing enterprise-grade HRSD solutions that are secure, scalable, and aligned to platform standards. You'll work closely with HR stakeholders, technical teams, and delivery partners to translate business objectives into practical ServiceNow solutions, while enforcing engineering discipline and driving outcomes end-to-end. You'll engage with business stakeholders, leading working sessions, presenting solution options, and driving delivery outcomes. You'll influence decisions, align cross-functional teams, and ensure high-quality delivery across internal and vendor resources. • Lead end-to-end delivery of HRSD enhancements: design, build, test, deploy, and stabilize solutions in a global enterprise environment., • Own HRSD technical design and configuration quality, ensuring solutions follow secure SDLC practices and remain supportable over time., • Provide hands-on HRSD expertise with a strong focus on HR integrations and orchestration-particularly HR system integrations (e.g., SuccessFactors) that enable automation initiatives., • Define and enforce engineering standards (coding standards, architecture patterns, code/model review checklists) to prevent customization creep and ensure long-term maintainability., • Provide technical leadership to development teams: mentor developers, perform peer reviews, and establish quality gates to improve consistency and reduce rework., • Own and maintain integrations (APIs/web services, data mapping, integration standards) to ensure reliability, performance, and strong employee experience across connected systems., • Support platform reliability: monitor health/usage/compliance, perform security and performance audits, and drive remediation actions through to completion., • Partner with ServiceNow Support and internal teams on platform upgrades and patching (major version planning, regression strategy, and post-upgrade validation), • Lead vendor resources when assigned: provide direction, oversee technical execution, enforce quality standards, and ensure deliverables meet National Grid expectations., • Validate and triage new demands/change requests to ensure alignment with platform guardrails, design standards, and enterprise risk posture., • Lead the design and implementation of HRSD Lifecycle Events for Joiner/Mover/Leaver (JML) experiences (onboarding, internal transfers/role changes, and offboarding), ensuring a consistent and automated employee journey., • Configure and optimize lifecycle event structures (event definitions, activity sets/activities, stages, and assignment patterns) to coordinate work across HR, IT, Facilities, Payroll, and Security as needed., • Partner with HR and Identity stakeholders to ensure lifecycle event journeys are auditable, compliant, and measurable, with clear ownership, timelines, and exception handling., • Bachelor’s degree in Computer Science or equivalent experience., • Strong hands-on ServiceNow development experience (JavaScript and ServiceNow scripting) with solid understanding of secure SDLC practices., • Strong HRSD domain capability and experience delivering HRSD solutions in an enterprise environment., • Experience delivering at least one end-to-end implementation in HRSD (and exposure to S2P is an advantage)., • Preferred experience with Employee Center and Virtual Agent (where used in HR experiences)., • Demonstrated experience designing and supporting integrations (REST/API), web services, data mapping) and troubleshooting integration performance and reliability., • Strong analytical skills: able to translate real-world business requirements into clear technical designs and actionable delivery plans., • Ability to balance business needs, cost, risk, and technology priorities to determine the best solution., • Strong written and verbal communication skills, with the ability to influence stakeholders and drive alignment across IT and business leadership., • Proven ability to manage multiple priorities in a fast-paced environment and work effectively across multiple geographies., • Strong relationship building, facilitation, and stakeholder management skills., • Proven hands-on experience configuring and supporting HRSD Lifecycle Events for employee transitions, including JML (onboarding, internal movement, offboarding), and driving automation across multiple departments., • Experience translating HR onboarding/movement/leaver requirements into lifecycle event activity design that improves employee experience and reduces manual handoffs., • Hands-on experience configuring lifecycle event components including Lifecycle Event definitions, Activity Sets, Activities, stage design, triggers/conditions, and exception handling for JML scenarios, • Certified ServiceNow System Administrator (CSA), • Certified ServiceNow HRSD Administrator, • Certified Implementation Specialist (CIS) - HRSD, • ServiceNow Application Developer / ServiceNow Developer certification, • Competitive Salary, based on capability and experience, • Bonus of up to 30% based on personal and company performance, • A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%, • Flexible benefits such as a cycle scheme, share incentive plan, technology schemes, • Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness, • Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare The closing date for this vacancy is 9th October. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process. We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates - we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process. Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin. #J-18808-Ljbffr

Job Title: SECURITY ARCHITECT L1 City: Warwick State/Province: Warwickshire Posting Start Date: 9/14/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. The purpose of this role is to design the organisationà ¢Ã,€Ã,™s computer and network security infrastructure and protect its systems and sensitive information from cyber threats • Design and develop enterprise cyber security strategy and architecture, • Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses, • Identify risks associated with business processes, operations, information security programs and technology projects, • Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge, • Identify security design gaps in existing and proposed architectures and recommend changes or enhancements, • Provide product best fit analysis to ensure end to end security covering different faucets of architecture e.g. Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations, • Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc., • Provide support during technical deployment, configuration, integration and administration of security technologies, • Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc., • Provide assistance for disaster recovery in the event of any security breaches, attacks, intrusions and unusual, unauthorized or illegal activity, • Provide solution of RFPà ¢Ã,€Ã,™s received from clients and ensure overall design assurance, • Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives, • Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture, • Depending on the clientà ¢Ã,€Ã,™s need with particular standards and technology stacks create complete RFPs, • Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology, • Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions, • Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps, • Evaluate and recommend solutions to integrate with overall technology ecosystem, • Tracks industry and application trends and relates these to planning current and future IT needs, • Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations, • Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security, • Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements, • Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers, • Provide training to employees on issues such as spam and unwanted or malicious emails, • 1 Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers., • 2 Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led, • Lead CyberArk onboarding strategy and wave planning activities., • Define onboarding approaches for VDI, VM, Windows, Linux, local administrator, root, and service accounts., • Validate platform design, safe structure, account grouping, and naming standards., • Provide technical guidance to onboarding engineers and project teams., • Review discovery reports and define onboarding prioritization., • Identify onboarding blockers and remediation requirements., • Coordinate with application, infrastructure, and security teams for readiness activities., • Review account inventory reconciliation and onboarding scope validation., • Configure and optimize:, • Safes, • Platforms, • CPM, • PSM, • Password Rotation, • Reconciliation Accounts, • Session Recording, • Develop and review onboarding automation using:, • CyberArk REST APIs, • PowerShell, • Python, • CI/CD Pipelines, • Drive bulk onboarding and automated discovery initiatives., • Lead onboarding validation and testing activities., • Approve onboarding evidence and production readiness., • Manage exception handling and rollback strategies., • Support audit and compliance requirements., • Review SOPs, runbooks, knowledge articles, and transition documents., • Provide technical handover to operations teams., • Prepare executive onboarding dashboards and status reports., • 9+ years overall IT experience., • 5+ years hands-on CyberArk implementation experience., • Strong expertise in PAM onboarding, automation, and platform configuration., • Experience leading enterprise-scale CyberArk deployments. Mandatory Skills: CyberArk Privileged Access Manager. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. #J-18808-Ljbffr

A lead artist is a true brand ambassador who lives and breathes our values. Combining artistry and commerce - our lead artists drive targets through building lasting customer relationships and showcasing exceptional artistry. A lead artist has a track record of delivering results at retail artist level and can lead by example and coach retail artist teams to succeed., • Lead by example to consistently achieve and exceed personal sales goals and KPI's, • Create brand awareness through the sharing and demonstration of strong product knowledge, • Be proactive in booking appointments and maximizing every consultation, • Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities within Company guidelines, • Be an inspiration to the team, demonstrating exceptional artistry; giving on the spot coaching and feedback to develop the Retail Artists, • Fluency in Charlotte Tilbury's makeup style, language and expertise in product knowledge, • Drive masterclasses and event activity in-store, ensure appointments are fully booked, • Bring active support and initiative for counter events/new product launches; sharing ideas, • Demonstrate immaculate grooming standards always, reflecting your makeup look and in accordance with the Charlotte Tilbury grooming guidelines Passionate for the Charlotte Tilbury brand • Engaging and personable, • Good communication and presentation skills, • Experienced artist, • Proven track record in driving personal sales, • Customer facing experience, • Social Media presence, • Experience of managing and planning in-store events About Charlotte Tilbury Beauty • Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury CBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.,, • We offer a structured induction programme - Charlotte's Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations, • Structured career development - our team of industry experts are here to support and work with you to explore your learning potential and career goals, • You receive exclusive launches of our incredible products before anyone else - not only that, but you even receive a full Charlotte Tilbury Look at completion of Charlotte's Magic Academy so you can be a true brand advocate., • Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets, • Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more, • At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. #J-18808-Ljbffr