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  • Assistant Cafe Manager
    Assistant Cafe Manager
    6 days ago
    £13–£15 hourly
    Full-time
    Hounslow

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Warehouse Supervisor
    Warehouse Supervisor
    1 month ago
    Full-time
    Harmondsworth

    We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, maintaining a Health & Safety environment, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. To be successful as a warehouse supervisor, you should be experienced in optimizing warehousing processes and be an effective team leader. An outstanding warehouse supervisor should be dependable and have excellent organizational and time management skills. Warehouse Supervisor Responsibilities: • Supervising warehouse staff and daily activities, • Managing, evaluating and reporting on warehouse productivity., • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials., • Ordering supplies and maintaining suitable inventory levels., • Checking orders, bills, items/freight received, inventory, and deliveries for accuracy., • Maintain the warehouse premises in tidy and clean order, • Maintaining records, reporting relevant information and preparing any necessary documentation in relation to shipments and freight due to be Inbound/Outbound the warehouse., • Ensuring basic maintenance standards and compliance with health and safety regulations., • Performing a daily inspection of the warehouse grounds., • Coordinating and maintaining fleets and equipment., • Communicating and coordinating with other departments and customers., • ETSF and General storage warehouse stock checks Supervisor Requirements: • Previous experience as a warehouse supervisor or a similar supportive position., • Has a valid Forklift Operator Licence and a minimum of 2 years of Forklift operating experience, • Valid UK Driving Licence – picks ups from LHR of freight back to NGT warehouse if required, • Previous experience working in a Bonded warehouse facility and being familiar and compliant with ETSF procedures, • Working experience and knowledge of Customs procedures for Import/Export, • Strong working knowledge of warehouse operations and supervision., • Time management skills and the ability to delegate, • Excellent leadership and organizational skills., • Strong communication and interpersonal skills., • Proficiency in Microsoft Office and data entry software, preferably in ASM Sequoia software or other relevant Customs software platforms, • Problem-solving skills and a can-do attitude, • Developing positive relationships with colleagues and team members and supporting the UK Head of Operations in attaining the businesses goals, • Establishing and maintaining the trust and support of colleagues, managers and teams, • Maintaining personal hygiene to a standard expected of yourself and your colleague's Corporate Identity- provide a suitable professional image by:, • Obtaining and processing information to enable appropriate decisions to be made, • Ensuring accurate storage and prompt retrieval of information, • Ensuring individuals, teams, colleagues, managers and clients are advised of appropriate information, • Ensuring good verbal and written dialogue with internal and external contacts/users, • Have excellent communicative skills with staff, peers, and Clients, • Telephone skills Miscellaneous Ad-hoc asks: follow instructions from company management for practical assignments. Shift work: this role involves a weekend shift depending on Company's work arrangement. You will be given days off during the week when the weekend shift is needed or paid overtime. Working on Bank holidays is required Flexible Working Hours: due to the nature of the work with international stakeholders, you may be required to adapt to flexible working hours and ensure maximum work efficiency per the business's needs and demands to perform your role successfully. Job Types: Permanent, Full-time Benefits: • Company events, • Company pension, • Employee mentoring programme, • On-site parking, • Private medical insurance, • 8-hour shift, • AM shift 09:00-18:00, • PM shift 12:00 – 21:00, • Overtime, • Nationwide Driving Licence (required), • Forklift Operator Licence (required) Work Location: In person Expected start date: as soon as possible

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